Executive Insights for Supplier Intelligence

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</li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0"> Providers </a> <div id="SubMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Providers</h3> <p>Solutions to help service, network and technology providers accelerate growth.</p> </div> <div class="menu-links icon-card-links row"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/providers/briefings-and-submissions" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/icon-29.svg?sfvrsn=8251d931_2" alt="Briefings and Submissions"> <div class="media-body"> <span class="navbar-promo-title">Briefings and Submissions</span> <span class="navbar-promo-text">Participate in ISG Research.</span> </div> </div> </a> </div> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/providers/provider-solutions" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/engage.svg?sfvrsn=a451d931_2" alt="Provider Solutions"> <div class="media-body"> <span class="navbar-promo-title">Provider Solutions</span> <span class="navbar-promo-text">Drive strategic growth and market awareness.</span> </div> </div> </a> </div> </div> </div> <div class="submenu-bkg"></div> </div> </li> </ul> </div> </div> </nav> <form class="js-validate align-items-center nav-cta" action="/contact-us" method="get" novalidate="novalidate"> <div class="input-group"> <input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c"> <div class="input-group-append"> <button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button> </div> </div> </form> </div> </div> </header> <main id="content" role="main"> <div id="BodyPlaceholder_C006_Col00" class="sf_colsIn position-relative space-top-3 bg-darkblue common-header overflow-hidden" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C007_Col00" class="sf_colsIn container space-bottom-3 position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-center" data-sf-element="Row"> <div id="BodyPlaceholder_C008_Col00" class="sf_colsIn col-md-8 mb-7 mb-md-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h1>Executive Insights for <strong>Supplier Intelligence</strong> </h1><h4 class="h6">Maximize your technology investments and mitigate supplier risk with comprehensive supplier analytics, service provider comparison and sourcing market insights.</h4><a href="#ConnectwithISGResearch" class="btn btn-lightblue">Book Demo</a>      <a target="_blank" class="btn btn-lightblue" href="https://www.youtube.com/watch?v=lKPLYRdlPqE">Watch Video</a> </div> </div> </div> </div> <div id="BodyPlaceholder_C053_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/supplier-intelligence-research.png?sfvrsn=730ed631_6" title="Supplier Intelligence Research" alt="Supplier Intelligence Research" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_C018_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C151_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Critical Insights for Evaluating Business Service and Technology Providers </h2> </div> </div> </div> <div class="row space-top-1" data-sf-element="Row"> <div id="MainPlaceholder_C152_Col00" class="sf_colsIn col-lg-3" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="img-blue"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image:url('/images/default-source/default-album/research-t3---briefing-notes-transition-service.jpg?sfvrsn=2152e631_0')"></div> </div> </div> <div id="MainPlaceholder_C152_Col01" class="sf_colsIn col-lg-9" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="mb-6" > With ever-growing digital transformation initiatives, how confident you are in understanding your business services and technology partners’ profile, rate, performance, and risk level? Do you know if your rates for an outsourcing deal signed years ago are still competitive now? <br /><br />To meet the intense cost and performance expectations in today’s market, you need a sharper view of your business services and technology providers.<p><br />To conduct your supplier research, consider:<br /></p> </div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C127_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:center;"><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':50,'MaxHeight':50,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="50" height="50" src="/images/default-source/resourcepackages/isg2021/svg/icons/technology.svg?sfvrsn=f218dc31_2&MaxWidth=50&MaxHeight=50&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=9A01FB0E94F7760A42BF221DEC6CD0425D78ABB0" alt="technology" title="technology" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">Competitiveness of existing suppliers’ <strong>rate</strong><br /></p> </div> </div> <div id="MainPlaceholder_C127_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p style="text-align:center;"><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':50,'MaxHeight':50,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="50" height="50" src="/images/default-source/resourcepackages/isg2021/svg/icons/technology.svg?sfvrsn=f218dc31_2&MaxWidth=50&MaxHeight=50&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=9A01FB0E94F7760A42BF221DEC6CD0425D78ABB0" alt="technology" title="technology" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;"><strong style="text-align:center;">Benchmarking</strong> sourcing <strong>contracts </strong>against market best practices<br /></p> </div> </div> <div id="MainPlaceholder_C127_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <p style="text-align:center;"><img data-method="ResizeFitToAreaArguments" data-customsizemethodproperties="{'MaxWidth':50,'MaxHeight':50,'Width':null,'Height':null,'ScaleUp':false,'Quality':'High','Method':'ResizeFitToAreaArguments'}" width="50" height="50" src="/images/default-source/resourcepackages/isg2021/svg/icons/technology.svg?sfvrsn=f218dc31_2&MaxWidth=50&MaxHeight=50&ScaleUp=false&Quality=High&Method=ResizeFitToAreaArguments&Signature=9A01FB0E94F7760A42BF221DEC6CD0425D78ABB0" alt="technology" title="technology" data-displaymode="Custom" style="display:block;margin-left:auto;margin-right:auto;" /></p><p style="text-align:center;">A <strong>robust platform</strong> to easily compare providers in the wider ecosystem</p> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C106_Col00" class="sf_colsIn bg-dark" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C107_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <p>MEET</p><h2>ISG Executive Insights for <strong>Supplier Intelligence</strong></h2><p>We provide a data-rich platform enabling a multi-dimensional view of your provider ecosystem, so that you can make smarter decisions on how to build the best set of suppliers. Our research uses proprietary data from the over $16B TCV in transactions we advise on each year, combined with real-world insights from our practitioners that advise 900 blue chip clients annually.<br /></p> </div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C161_Col00" class="sf_colsIn col-lg-8" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img src="/images/default-source/default-album/executive-insights-for-supplier-intelligence-v2.png?sfvrsn=6d5fd731_0" title="executive insights for supplier intelligence" alt="supplier intelligence three layers" /> </div> <div id="MainPlaceholder_C161_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div class="videoWrapper"><iframe width="560" height="315" src="https://www.youtube.com/embed/Z2B-xZkTxww?si=ZMj42EelpEms_9bK" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> </div> </div> <div > <p style="text-align:center;">Watch the video to discover the power of your Supplier Intelligence Platform</p> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C110_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row space-1" data-sf-element="Row"> <div id="MainPlaceholder_C156_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Insights on your providers, potential providers and the market.</h2> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C109_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h4><strong>1. </strong>Comprehensive Intelligence on Your Suppliers<br /></h4><br /><h5>Profile</h5>Your key suppliers’ risk indicators, positioning and location profile.<br /><p> </p><h5>Rate</h5>Analysis of rates by region and roles.<br /><p> </p><h5>Relationship</h5>Simplify supplier relationship management with our unique supplier relationship index and survey.<br /> </div> </div> <div id="MainPlaceholder_C109_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h4><strong>2. </strong>Current & New Provider Capability Intelligence</h4><p><br />Access to the intelligence on your providers capabilities and market comparison brought to you by unbiased and powerful <strong>ISG Provider Lens™.</strong></p><h5>ISG Provider Lens™<br /></h5><p>Compare your own buying behaviour to trends in the market.<br /></p><p>Identify partners that best meet your needs.<br /></p><p>Optimize business value from your third-party contracts.</p><p><a href="/research/isg-provider-lens"><strong><span style="text-decoration:underline;">Learn more about ISG Provider Lens™ ></span></strong></a></p> </div> </div> <div id="MainPlaceholder_C109_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <h4><strong>3. </strong>Authoritative Sourcing Market Trends <br /></h4><p><br />Tap into unparallel market intelligence on the global IT and business services industry brought to you by <strong>ISG Index™</strong> and <strong>ISG Events.</strong><br /></p><h5>ISG Index™</h5><p>Future and emerging technology trends, major market activities and dynamics such as activity intelligence, strategic investments and M&A.</p><p><a href="/research/isg-index"><strong>Learn more about ISG Index™ ></strong></a></p><h5>ISG Events </h5><p>The latest research-based thought leadership from trusted ISG advisors, leading industry experts and practitioners.</p><p><a href="/events/events-landing"><strong>Learn more about ISG Events ></strong></a></p> </div> </div> </div> </div> <div id="MainPlaceholder_C062_Col00" class="sf_colsIn bg-light position-relative" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C063_Col00" class="sf_colsIn container informx-tabs space-2 space-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C158_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Why should you choose ISG Executive Insights for Supplier Intelligence?</h2> </div> </div> </div> <div class="row space-top-1" data-sf-element="Row"> <div id="MainPlaceholder_C137_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div class="tab-content px-7 py-7 card"><div class="tab-pane fade show active" id="pills-one-code-features-example2" role="tabpanel" aria-labelledby="pills-one-code-features-example2-tab"><img src="https://isg-cnt.sitefinity.cloud/images/default-source/default-album/optimize-supply-value-tracking-sourcing-partners-rates.png?sfvrsn=e0efd631_2" alt="Optimize-supply-value-tracking-sourcing-partners-rates" /></div><div class="tab-pane fade show" id="pills-two-code-features-example2" role="tabpanel" aria-labelledby="pills-two-code-features-example2-tab"><img src="https://isg-cnt.sitefinity.cloud/images/default-source/default-album/build-partner-ecosystem-resilience.png?sfvrsn=e9efd631_2" alt="Build-partner-ecosystem-resilience" /></div><div class="tab-pane fade show" id="pills-three-code-features-example2" role="tabpanel" aria-labelledby="pills-three-code-features-example2-tab"><img src="https://isg-cnt.sitefinity.cloud/images/default-source/default-album/identify-right-fit-suppliers.png?sfvrsn=e8efd631_2" alt="Identify-right-fit-suppliers" /></div><div class="tab-pane fade show" id="pills-four-code-features-example2" role="tabpanel" aria-labelledby="pills-four-code-features-example2-tab"><img src="https://isg-cnt.sitefinity.cloud/images/default-source/default-album/future-proof-sourcing-decisions-market-intelligence.png?sfvrsn=e1efd631_2" alt="Future-proof-sourcing-decisions-market-intelligence" /></div></div> </div> <div > <p> </p><p><a class="btn btn-primary" href="#ConnectwithISGResearch">Request your demo</a></p> </div> </div> <div id="MainPlaceholder_C137_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <ul class="nav nav-box" role="tablist"><li class="nav-item w-100 mx-0 mb-3"><a class="nav-link p-3 active" id="pills-one-code-features-example2-tab" data-toggle="pill" href="#pills-one-code-features-example2" role="tab" aria-controls="pills-one-code-features-example2" aria-selected="true"><div class="media align-items-center"><figure class="w-100 max-w-6rem mt-2 mr-4"><img class="img-fluid" src="/images/default-source/resourcepackages/isg2021/svg/icons/CIO-dashboard.svg" alt="SVG" /></figure><div class="media-body"><h6 class="mb-0">Optimize your supplier's value by tracking your sourcing partners’ rates, performance, risks and relationships.</h6></div></div></a> </li><li class="nav-item w-100 mx-0 mb-3"><a class="nav-link p-3" id="pills-two-code-features-example2-tab" data-toggle="pill" href="#pills-two-code-features-example2" role="tab" aria-controls="pills-two-code-features-example2" aria-selected="false"><div class="media align-items-center"><figure class="w-100 max-w-6rem mt-2 mr-4"><img class="img-fluid" src="/images/default-source/resourcepackages/isg2021/svg/icons/Infrastructure-dashboard.svg" alt="SVG" /></figure><div class="media-body"><h6 class="mb-0">Build your partner ecosystem resilience through integrated supplier data assets that matter to you.</h6></div></div></a> </li><li class="nav-item w-100 mx-0"><a class="nav-link p-3" id="pills-three-code-features-example2-tab" data-toggle="pill" href="#pills-three-code-features-example2" role="tab" aria-controls="pills-three-code-features-example2" aria-selected="false"><div class="media align-items-center"><figure class="w-100 max-w-6rem mt-2 mr-4"><img class="img-fluid" src="/images/default-source/resourcepackages/isg2021/svg/icons/Applications-dashboard.svg" alt="SVG" /></figure><div class="media-body"><h6 class="mb-0">Identify right-fit suppliers from a database of 180,000+ sourcing contracts.</h6></div></div></a> </li><li class="nav-item w-100 mx-0"><a class="nav-link p-3" id="pills-four-code-features-example2-tab" data-toggle="pill" href="#pills-four-code-features-example2" role="tab" aria-controls="pills-four-code-features-example2" aria-selected="false"><div class="media align-items-center"><figure class="w-100 max-w-6rem mt-2 mr-4"><img class="img-fluid" src="/images/default-source/resourcepackages/isg2021/svg/icons/Digital-dashboard.svg" alt="SVG" /></figure><div class="media-body"><h6 class="mb-0">Future proof sourcing decisions via market intelligence delivered by experienced analysts and rich sourcing data.</h6></div></div></a> </li></ul> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C012_Col00" class="sf_colsIn bg-darkblue" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C013_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"> <div class="mb-6" > <h2><strong>ISG Executive Insights™</strong><br /></h2><h3>A SaaS platform that provides access to all your supplier intelligence and research in one place.<br /></h3> </div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C144_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p><img src="/images/default-source/icons/governx/contract-lifecycle.svg?sfvrsn=b742c431_2" alt="Intuitive Platform" title="Intuitive Platform" data-displaymode="Original" /><br /></p><p><strong style="font-size:1.2rem;">One Intuitive Platform</strong><br />Synthesizing your expansive supplier data and sourcing market intelligence into one intuitive platform<br /></p> </div> </div> <div id="MainPlaceholder_C144_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p><img src="/images/default-source/icons/governx/market-insights.svg?sfvrsn=b042c431_2" alt="Query, Contemplate & Act" title="Query, Contemplate & Act" data-displaymode="Original" /></p><p><strong style="font-size:1.2rem;">Query & Act<br /></strong>Allows you to query and understand large amounts of suppliers’ data, with answers delivered in an easily-digestible format<br /></p> </div> </div> <div id="MainPlaceholder_C144_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <p><img src="/images/default-source/icons/governx/spend-management.svg?sfvrsn=b542c431_2" alt="Critical Data" title="Critical Data" data-displaymode="Original" /></p><p><strong style="font-size:1.2rem;">Critical Data at a Fraction of Cost<br /></strong>Flexible pricing model with tailored delivery units to meet your needs<br /></p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C143_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p><img src="/images/default-source/icons/governx/platform-integration.svg?sfvrsn=b242c431_2" alt="Ease of Use" title="Ease of Use" data-displaymode="Original" /></p><p><strong style="font-size:1.2rem;">Ease of Use<br /></strong>A cloud-native platform that is easy to install, configure, access and use<br /></p> </div> </div> <div id="MainPlaceholder_C143_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <p><img 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bg-lightgray position-relative research-container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C025_Col00" class="sf_colsIn container space-2 featured-research" data-sf-element="Container" data-placeholder-label="Container"> <div class="mb-6" > <h4 style="text-align:center;">The latest from the ISG Research</h4> </div><div class="row space-1" data-sf-element="Row"> <div id="MainPlaceholder_C088_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="js-slick-carousel slick slick-equal-height slick-gutters-3 slick-center-mode-right slick-center-mode-right-offset" data-hs-slick-carousel-options='{"prevArrow" : "<span class=\" fa fa-arrow-left slick-arrow slick-arrow-primary-white slick-arrow-left rounded-circle ml-sm-n2\"></span>","nextArrow": "<span class=\"fa fa-arrow-right slick-arrow slick-arrow-primary-white slick-arrow-right rounded-circle mr-sm-2 mr-xl-4\"></span>","slidesToShow": 2.5,"infinite": false,"responsive": [{"breakpoint": 1400,"settings": {"slidesToShow": 2}},{"breakpoint": 1080,"settings": {"slidesToShow": 1.5}},{"breakpoint": 992,"settings": {"slidesToShow": 1}}]}'> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://jefforr.ventanaresearch.com/unlocking-success-with-enterprise-genai-tools" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Unlocking Success with Enterprise GenAI Tools</h3> <div class="research-description"> <p>Generative AI (GenAI) software can transform various aspects of enterprise operations, which makes it a critical component of modern business strategies. GenAI tools can automate repetitive tasks such as data entry, report generation and customer interactions. GenAI can improve overall operational efficiency, resulting in time and cost savings for the organization. Another benefit from GenAI software is the ability to analyze vast amounts of data and extract actionable insights, enhancing decision-making processes. This empowers the workforce to make informed decisions quicker. Utilizing GenAI in customer service and support can lead to more personalized and responsive interactions. By analyzing customer behavior and preferences, companies can tailor offerings and communications, resulting in enhanced customer satisfaction and loyalty.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://stephenhurrell.ventanaresearch.com/you-dont-have-to-put-up-with-a-manual-quote-to-contract-process" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">You Don’t Have to Put Up with a Manual Quote to Contract Process</h3> <div class="research-description"> <p>In a previous role I was actively involved with identifying and implementing dashboards and reports tracking key sales department metrics and KPIs for enterprise-size customers as well as high-tech growth companies. These included recognizable examples such as opportunity conversion rate, average deal size and sales velocity (length of time to close, won or lost). Wind the clock forward and in my role as an industry analyst I now talk to customers and have a wider view of the market.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://robertkugel.ventanaresearch.com/should-i-stay-or-go-migrating-to-ai-enabled-applications" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Should I Stay or Go? Migrating to AI-Enabled Applications</h3> <div class="research-description"> <p>Artificial intelligence-enabled business applications have advanced considerably over the past year as software providers have added a steady stream of capabilities. This includes customer facing, financial, supply chain and workforce software. ISG Research asserts that by 2027, almost all providers of business applications will use some form of generative AI to enhance capabilities and functionality to remain competitive.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=U_a-H0aqLh&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">A research report comparing provider strengths, challenges and competitive differentiators</h3> <div class="research-description"> <p>The differences between supply chain operations, consulting and BPO services, and digital transformation services in supply chain have become less defined since 2020, when the pandemic put global supply chains on halt. Technologies such as IoT, predictive analytics, automation and AI that have facilitated transformation initiatives are now being strategically explored and integrated with overall supply chain services. Their integration has assisted service providers with improved ways to seamlessly transform supply chain processes while helping enterprise clients find new and better ways to assess supply chain transformation services that align with their business objectives.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=288Ev0eHih&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">U.S. SLED agencies need help in modernizing their work environments for a secure and efficient future of work</h3> <div class="research-description"> <p><p>Digital workplaces: Transforming the future of U.S. public services</p><p>State and local government and educational (SLED) institutions are undergoing a significant transformation. They are rapidly transitioning to digital workplaces that are more manageable, efficient and equipped to handle the demands of a technology-driven society. </p></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=42E0k0n4XD&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">With the economic slowdown and GenAI possibilities, 2024 is an year of cautious optimism for workplace</h3> <div class="research-description"> <p>When we analyzed the Future of Work Services market last year, we defined 2023 as the year of stabilization. While the 2 – 3 years of the COVID-19 pandemic are increasingly becoming a distant memory, the changes it brought in<br />the way people work persist and are redefining how organizations frame their new future of work strategy. Enterprises started adopting return-to-office (RTO) policies last year, a move that, according to multiple studies, employees did not receive well. Organizations are implementing hybrid ways of work policies, allowing their workforce the flexibility to work from a location of their choice but mandating in some instances where in-office presence is essential. These policies profoundly guide how enterprise workplace leaders define the technology and operational approach with their workforce.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=RW6-n0oG9C&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Modern technologies use AI to enhance solutions that address the future of work needs</h3> <div class="research-description"> <p><p>Although the COVID-19 pandemic years are becoming distant memories, the changes it brought to how we work remain. Many global organizations tried, in vain, to reinstate the old ways of working with their Return-to-Office (RTO) policies. These policies face stiff resistance from the workforce, who have experienced the pros and cons of working remotely and understand that they can deliver quality output without physically being in the office. End-user technology, encompassing all the devices, applications and tools needed for work irrespective of location, has become a key driver in ensuring a successful hybrid work strategy. Ensuring an uninterrupted end-user technology experience is at the forefront of the list of priorities of enterprise IT teams. The enterprise IT teams should ensure that the devices and applications that employees use while working in a remote or hybrid environment are always up and running. There should be an automated resolution of issues associated with the end-user technology IT assets. If any issue requires reaching out to enterprise IT, it should be resolved immediately.</p></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=ec5Cz0lNui&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Advanced CX fundamental for enterprises to leverage exponential growth</h3> <div class="research-description"> <p>Within the rapidly developing and changing realm of customer service, advanced enterprise contact centers delivering superlative CX play a crucial role in ensuring customer satisfaction and improving business outcomes. These centers serve as the central hub for customer interactions, utilizing a mix of technology and human interaction to efficiently address customer needs. The incorporation of advanced technologies such as AI, generative AI (GenAI), ML and cloud-based solutions has transformed the operations of contact centers, making them highly agile, adaptable and capable of providing appropriate and personalized CX.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=Pd61J0J-IK&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">ISG research indicates that cost savings are the primary driver for outsourcing to a provider</h3> <div class="research-description"> <p>Overall BPO growth, which includes customer experience and other back-office operations, remained flat at $5.6 billion in the first half of 2024 compared to 1H2023. Interestingly, the number of awards – 457 – was higher in 1H2024 than the 403 in 2023. This is a strong indicator that the demand in the market is intact. However, deal sizes have been reduced.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=PVkuT0IGyc&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">AI transforms the life sciences and healthcare sector with high commercial impact and personalized care</h3> <div class="research-description"> <p>For firms in the life sciences and healthcare analytics sector, leveraging advanced analytics has become crucial to remain competitive. The rapid advancements in AI and Generative AI (GenAI) across industries promise quick and informed decision-making by understanding user pain points and providing customized solutions to an organization’s unique problems. Implementing a modern data strategy coupled with advanced analytics and AI is a key factor in this transformation.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=ADx_J0kuZ7&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Accelerating innovation with AWS ecosystem - Integrating cloud capabilities for strategic advantage</h3> <div class="research-description"> <p>Maximizing AWS investments: AWS services growth has been driven by the increasing adoption of cloud services across various industries. Businesses are seeking to leverage AWS’ robust, scalable and secure infrastructure to enhance their operations, innovate and remain competitive. Several key trends have emerged in the professional and consulting services space, reflecting businesses’ evolving needs and priorities.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=soxTP0FIoY&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">With comprehensive solutions at the forefront, FAO providers go beyond conventional outsourcing</h3> <div class="research-description"> <p>The FAO industry is experiencing a significant transformation, marked by an increasing emphasis on specialized capabilities to meet clients’ evolving needs. This reflects an increasing demand for  comprehensive solutions that extend beyond traditional outsourcing, encompassing technology, advanced analytics, strategic consulting  and industry-specific expertise. In response, FAO providers are developing diverse capabilities to enhance their service offerings. This strategic shift not only streamlines financial processes but also offers tailored solutions to address client’s specific challenges. By integrating specialized expertise and advanced tools, FAO providers are positioning themselves as essential partners in their clients’ journey toward operational excellence and strategic growth. This comprehensive approach ensures that providers can deliver value-added services, helping clients navigate complex financial landscapes and achieve their business objectives.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://davidmenninger.ventanaresearch.com/avoiding-toxicity-in-generative-ai" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Avoiding Toxicity in Generative AI</h3> <div class="research-description"> <p>Artificial intelligence governance is a concern for many enterprises. In our recent ISG Market Lens study on generative AI, 39% of participants cited data privacy and security among the biggest inhibitors to adopting AI. Nearly a third (32%) identified performance and quality (e.g., erroneous results), and an equal amount (32%) mentioned legal risk.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://mattaslett.ventanaresearch.com/harness-events-to-process-data-at-the-speed-of-business" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Harness Events to Process Data at the Speed of Business</h3> <div class="research-description"> <p>There is a lesson to be learned for enterprises as they strive to make use of analytics and data to out-compete their rivals. Just as all 100-meter runners are fast, all enterprises strive to be data-driven. Making decisions based on data is not enough to be successful, however. The winners are those that can process and act upon data at the speed of business. This is easier said than done, given the overwhelming historical reliance on batch data processing. As I have previously stated, the execution of business events has always occurred in real time. Batch data processing is an artificial construct driven by the limitations of traditional data processing capabilities that require enterprises to process data minutes, hours or even days after an event. Processing and acting on data at the speed of business necessitates a change of approach by enterprises to make real-time data processing a central component of their analytics and data strategy, rather than an exception.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://keithdawson.ventanaresearch.com/ccaas-cpaas-or-ucaas-for-cx-it-doesnt-matter" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">CCaaS, CPaaS or UCaaS for CX? It Doesn’t Matter.</h3> <div class="research-description"> <p>It is unfortunate that business-focused digital communications are sold under three different headings: Contact Center as a Service (CCaaS), Unified Communication as a Service (UCaaS) and Communication Platform as a Service (CPaaS). (And that just counts the cloud options—let us acknowledge the huge, continuing, installed base on premises.) These are terrible ways to describe complex, varied and overlapping offerings.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://jefforr.ventanaresearch.com/cloud-platforms-and-accessibility-hurdles" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Cloud Platforms and Accessibility Hurdles</h3> <div class="research-description"> <p>The latest ISG Buyers Guide for Cloud Computing Platforms uncovers the market evolution of regional and global cloud providers. Buyers Guides for Public Cloud Platforms, Private Cloud Platforms and Hybrid Cloud Platforms are part of the recent software provider evaluations. ISG Software Research defines Cloud Platforms as a software service for organizations to access virtualized IT resources via the internet on a pay-per-use basis. These resources include servers, data processing power, data storage, networking infrastructure, virtualization capabilities and more. Cloud platforms are an enterprise alternative to operating on-premises data centers and compute environments. However, not all cloud platforms are suitable for all enterprise use cases. Multiple capabilities remain underrepresented and will keep enterprises from accelerating the adoption of cloud-powered services and broader migration of workloads. This analyst perspective highlights opportunities for cloud service providers to better meet enterprise requirements in the coming years.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://robertkugel.ventanaresearch.com/technology-transforms-erp-for-a-more-effective-finance-department" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Technology Transforms ERP for a More Effective Finance Department</h3> <div class="research-description"> <p>ERP systems have been the central nervous system of enterprises for more than three decades, handling business-critical process management and recordkeeping. While their basic outlines are unchanged, today’s systems are far more capable in their functional depth, adaptability, usability and manageability. Especially for cloud-based systems, they are far easier to maintain. Decades of refinement and focused development to support specific industries, and even specialized categories within these industries, have increased their utility while decreasing the total cost of ownership, especially in implementation expense and maintenance. Artificial intelligence (AI) is the latest supporting technology to increase the business value of the software. So, when considering replacing existing ERP software, it’s most important to understand and evaluate how a new system can add to the capabilities of the incumbent and how to manage the organizational change that will become possible and necessary with that change.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://matthewbrown.ventanaresearch.com/compensation-renaissance-the-role-of-technology-in-revamping-rewards" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Compensation Renaissance: The Role of Technology in Revamping Rewards</h3> <div class="research-description"> <p>Compensation practices are currently experiencing a substantial transformation, driven by evolving workforce expectations and rapid technological innovation. This shift is fundamentally reshaping how organizations approach rewards and recognition for workers. Technologies like data analytics enable more precise and personalized compensation management strategies while also fostering greater transparency and equity in how performance is measured and rewarded. These changes reflect a broader effort to adapt compensation practices to meet the dynamic needs of today's workforce and maximize technology to optimize every aspect of rewards systems.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=e7L5N0fw-j&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">U.S. retail and CPG success hinges on data-driven agility and prioritizing both customers and workers</h3> <div class="research-description"> <p><p>The U.S. retail sector is at a crossroads. Regulatory changes, evolving consumer expectations, and rapid technological advancements continue reshaping the marketplace.</p><p>This report summarizes ISG’s analysis of significant regional developments from 2023 through 2025. It offers actionable guidance for retail and consumer packaged goods (CPG) clients seeking technology and services to improve their ability to address critical challenges and operate the business profitably while exploring new ways to do business — and for new businesses entirely.</p></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=UUfs00d8Zd&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Retail analytics for differentiation</h3> <div class="research-description"> <p>As competitive differentiation narrows, retailers scramble toward harnessing their data assets to offer improved and personalized customer interactions and stay ahead in the race. However, traditional retail analytics cannot fulfill this completely, and over-the-shelf products promise little to no differentiation. Hence, to thrive, retailers apply their understanding of challenges and business acumen to codevelop tailored AIbased analytics solutions with leading analytics providers to infuse the needed flexibility and ensure rapid responsiveness into their  planning, execution and customer processes.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C100_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row space-2" data-sf-element="Row"> <div id="MainPlaceholder_C159_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="container team-cards space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet Our Team</h2> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bachmann-nils-sq_preview.jpeg?sfvrsn=2a4fda31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Nils Bachmann</h4> <p class="text-black"> Partner</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bachmann-nils-sq_preview.jpeg?sfvrsn=2a4fda31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Nils Bachmann</h2> </div> <p class="mb-0">Nils Bachmann is a Partner with ISG Research.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/acharya-rekha-pic-sq.jpg?sfvrsn=1fb9df31_2);"></div> <h4 class="mt-2 mb-0 text-black"> Rekha Acharya</h4> <p class="text-black"> Partner</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/acharya-rekha-pic-sq.jpg?sfvrsn=1fb9df31_2);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Rekha Acharya</h2> </div> <p class="mb-0">Rekha Acharya is an MBA with close to 25 years of experience across the IT value chain. 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