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ISG Provider Lens | Enterprise Service Provider Comparison | ISG
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need unbiased information to make the right sourcing decisions and optimize business value from your third-party contracts. Now you can ground your buying decisions in objective and balanced evaluations.<br /><br />ISG Provider Lens™ reports evaluate independent vendors and providers across a range of capabilities by topic and region. Compare your own buying behavior to trends in the market and identify partners that best meet your needs.<br /><br />ISG Provider Lens reports play an influential role for enterprises looking to outsource to a suitable service provider, find the right tech partner, or understand the market trends and emerging technologies that are driving change for them and their competitors. Unlike our competitors, our research provides a practitioner-led service provider comparison, empowered by ISG’s advisory experience and unparalleled data.</p></div> </div> </div> </div> <div class="row space-top-1" data-sf-element="Row"> <div id="BodyPlaceholder_C056_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h3>A message to service and technology providers:</h3><p>Our research reports provide independent vendor evaluations and enterprise buying behavior segmentation. Provider positioning is based on a neutral and independent research and evaluation process; participation in the study is <strong>FREE OF CHARGE</strong>. Your participation in these studies is just a click away. You can now use our IPL Portal for submitting information. If you have not enabled your credentials, please use your email ID as UserName and generate your individual password by clicking "forgot password" option. If you haven’t ever registered with ISG Provider Lens™, send an email to our project management team and we will contact you shortly to establish your credentials.</p><p>Service provider data, from primary and secondary research, translate into different outputs, categorized as:<br /><a data-sf-ec-immutable="" href="#quadrant"><strong>ISG Provider Lens™ Quadrant Reports</strong></a><br /><a data-sf-ec-immutable="" href="#archetype"><strong>ISG Provider Lens™ Archetype Reports</strong></a> </p><p>Our research agenda will provide continuous research and covers both ITO and BPO areas. To view and participate in this program, click below to download the Research Agenda.</p> </div><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C059_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div class="w-90"><div class="media pt-5"><div class="media-body"><p><a href="/docs/default-source/2025-ipl-brochures/ipl-annual-plan-2025.pdf?sfvrsn=7663ab31_4" title="Download Agenda" class="btn btn-primary w-100">Download Agenda</a></p><p><a data-sf-ec-immutable="" href="https://ei.isg-one.com/Research/Search?filters=C73Qs0eyl9" class="btn btn-primary w-100">Subscriber Reports</a></p><p><a data-sf-ec-immutable="" href="#ContactIPLTeam" class="btn btn-primary w-100">Subscription Request</a></p></div></div></div> </div> </div> <div id="BodyPlaceholder_C059_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> </div> </div> </div> </div> </div> <div id="BodyPlaceholder_C009_Col00" class="sf_colsIn overflow-hidden space-2" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C010_Col00" class="sf_colsIn position-relative bg-dark text-center rounded-lg" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C011_Col00" class="sf_colsIn container space-1 space-md-2 space-lg-2 position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C047_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div class="report-card"><h3>Latest Reports</h3><div class="report-card-body"><ul><li><a href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=jyueF0Rwgc&isLocked=false" data-sf-ec-immutable="" data-sf-marked="">Supply Chain Services</a></li><li><a href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=yXoo20mHwk&isLocked=false" data-sf-ec-immutable="" data-sf-marked="">Workday Ecosystem</a></li><li><a href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=42E0k0n4XD&isLocked=false" data-sf-ec-immutable="" data-sf-marked="">Future of Work Services</a></li></ul></div><div class="report-card-footer"><a data-sf-ec-immutable="" href="https://ei.isg-one.com/Research/Search?filters=C73Qs0eyl9">View All Reports</a></div></div> </div> </div> <div id="BodyPlaceholder_C047_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div class="report-card"><h3>Ongoing Studies</h3><div class="report-card-body"><ul class="study-list"><li><a href="/docs/default-source/2025-ipl-brochures/sap-ecosystem_2025_brochure_english.pdf?sfvrsn=547eab31_6" title="SAP Ecosystem_2025_Brochure_English" data-sf-ec-document-immutable="true">SAP Ecosystem</a></li><li><a href="/docs/default-source/2025-ipl-brochures/global-capability-center-(gcc)-services-2025.pdf?sfvrsn=4d79ab31_1" title="Global Capability Center (GCC) Services 2025" data-sf-ec-document-immutable="true">Global Capability Center (GCC)</a></li><li><a href="/docs/default-source/2025-ipl-brochures/procurement-services-2025-brochure.pdf?sfvrsn=7a79ab31_2" title="Procurement Services 2025 Brochure" data-sf-ec-document-immutable="true">Procurement Services</a></li></ul></div><div class="report-card-footer"><a href="#agenda" data-sf-ec-immutable="">View All Studies</a></div></div> </div> </div> <div id="BodyPlaceholder_C047_Col02" class="sf_colsIn col-lg-4" data-sf-element="Column 3" data-placeholder-label="Column 3"> <div > <div class="report-card"><h3>Focal Points</h3><div class="report-card-body"><ul class="study-list"><li><a data-sf-marked="" data-sf-ec-immutable="" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=mSKyi0GI6e&isLocked=false">Future of Work</a></li><li><a data-sf-marked="" data-sf-ec-immutable="" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=jfJlD06cD3&isLocked=false">Supply Chain Services</a></li><li><a href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=zPxmr082Sf&isLocked=false" data-sf-marked="" data-sf-ec-immutable="">Specialty Analytics Services</a></li></ul></div><div class="report-card-footer"><a href="https://ei.isg-one.com/Research/Search?filters=J93dm0c6V6" data-sf-ec-immutable="">View All Focal Points</a></div></div> </div> </div> </div> </div> </div> </div> <div id="BodyPlaceholder_C015_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-lg-center" data-sf-element="Row"> <div id="BodyPlaceholder_C016_Col00" class="sf_colsIn col-lg-5 order-lg-2 mb-7 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <a name="quadrant"></a><div class="mb-5"><h2 class="mb-3">ISG Provider Lens™ Quadrant Reports </h2><p>The ISG Provider Lens™ Quadrant studies provide an excellent view of the top players in the defined country, region or globally.</p><p>ISG Provider Lens™ Quadrant reports provide valuable insights to enterprise buyers on the strengths, competitive differentiators and unique selling points of leading service providers serving each market. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients.</p><p><strong><a href="https://ei.isg-one.com/Research/Search?filters=NzE4A0DDGm">View All Quadrant Reports</a> | </strong><a href="/research/isg-provider-lens/isg-provider-lens-quadrant"><strong>Methodology Description</strong></a></p></div> </div> </div> <div id="BodyPlaceholder_C016_Col01" class="sf_colsIn col-lg-7 order-lg-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div class="pr-lg-4"><img src="/images/default-source/default-album/ipl-quadrant-example.png?sfvrsn=459edd31_2" alt="IPL-Quadrant-Example" title="IPL-Quadrant-Example" data-displaymode="Original" /></div> </div> </div> </div> </div> <div id="BodyPlaceholder_C019_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-lg-center" data-sf-element="Row"> <div id="BodyPlaceholder_C020_Col00" class="sf_colsIn col-lg-6 mb-7 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <a name="archetype"></a><div class="mb-5"><h2 class="mb-3">ISG Provider Lens™ Archetype Reports </h2><p>ISG segments the prevalent enterprise buying behaviors for various domains or service lines. These buying behaviors or archetypes generally represent different enterprise preferences based on their maturity journey. These studies also highlight unique service providers best suited to serve each of these archetypes. The archetype studies are conducted at a global level.</p><p>Each report identifies 4-6 archetypes that represent buyer characteristics and buying requirements for IT or BPO service lines.</p><ul><li>Reports are globally focused </li><li>“Archetypes” represent ISG Advisor perception of client buying patterns </li><li>Archetype reports are not prescriptive, nor rank-based</li><li>Reports help align buy-side needs with provider-side capabilities to reduce costs for both side</li></ul><p><strong><a href="https://ei.isg-one.com/Research/Search?filters=Lo6fx0nrqu">View All Archetype Reports</a> | </strong><a href="/research/isg-provider-lens/isg-provider-lens-archetype"><strong>Methodology Description</strong></a></p></div> </div> </div> <div id="BodyPlaceholder_C020_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div class="pl-lg-4"><img class="img-fluid" src="/images/default-source/resourcepackages/isg2021/img/ipl-sample-study-provider-listing.png" alt="Image Description" /></div> </div> </div> </div> </div> <div id="BodyPlaceholder_C023_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-lg-center" data-sf-element="Row"> <div id="BodyPlaceholder_C024_Col00" class="sf_colsIn col-lg-6 order-lg-2 mb-7 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <div class="mb-5"><h2 class="mb-3">Candidate Provider Qualification </h2><p>The Candidate Provider Qualification (CPQ) process is a key component of the ISG FutureSource™ methodology. The objective of the CPQ process is to identify providers qualified to provide in-scope services for a client and facilitate strong conversations between an ISG advisor and their clients on providers that should be included in the ISG FutureSource™ process. As a part of this program, ISG advisors are provided with a list of relevant service providers to create an initial recommendation or longlist for their enterprise engagements. Based on the requirements and maturity of enterprise clients, the CPQ team highlights the related strengths and weaknesses of the selected service providers, along with their profiles, case studies and market experiences, to support their recommendations.</p><p><a href="/research/isg-provider-lens/isg-provider-lens-cpq"><strong>Learn More about the CPQ Process</strong></a></p></div><div id="#IPLCalendar"></div> </div> </div> <div id="BodyPlaceholder_C024_Col01" class="sf_colsIn col-lg-6 order-lg-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div class="pr-lg-4"><img src="/images/default-source/default-album/isg-cpq-process.png?sfvrsn=cad1d431_0" alt="ISG CPQ Process" title="ISG CPQ Process" data-displaymode="Original" /></div> </div> </div> </div> </div> <div id="BodyPlaceholder_C039_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-lg-center" data-sf-element="Row"> <div id="BodyPlaceholder_C040_Col00" class="sf_colsIn col-lg-6 mb-7 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>ISG Star of Excellence™</h2><p>The Star of Excellence is an independent recognition of excellent service delivery based on the concept of “Voice of the Customer.” The Star of Excellence is a program, designed by ISG, to collect client feedback about service providers’ success in demonstrating the highest standards of client service excellence and customer centricity. </p><p><a href="/providers/star-of-excellence"><strong>Learn more about ISG Star of Excellence™</strong></a></p> </div> </div> <div id="BodyPlaceholder_C040_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <img src="/images/default-source/default-album/soe-cover.png?sfvrsn=cb71d831_12" alt="SOE-Cover" title="SOE-Cover" data-displaymode="Original" /> </div> </div> </div> </div> <div id="BodyPlaceholder_C043_Col00" class="sf_colsIn container space-bottom-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-center" data-sf-element="Row"> <div id="BodyPlaceholder_C044_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img src="/images/default-source/default-album/ipl-insights.png?sfvrsn=73bcd331_0" title="ipl insights" alt="ipl insights" /> </div> <div id="BodyPlaceholder_C044_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>ISG Provider Lens™ Custom Research</h2><p>ISG Provider Lens™ Custom Research Program strives to address the<strong> bespoke research requirements</strong> of enterprises, IT providers and software vendors. The clients get access to ISG’s experienced industry analysts and rich data assets to accomplish various objectives such as gaining market and industry knowledge, product/service validation, thought leadership, competitive intelligence, market surveys and joint point of view (POV) research.</p><p><a href="/docs/default-source/2025-ipl-brochures/custom-research-brochure-2025.pdf?sfvrsn=a263ab31_2" title="Custom Research brochure 2025" data-sf-ec-document-immutable="true"><strong>Learn more about ISG Provider Lens™ Custom Research</strong></a></p> </div> </div> </div> </div> <div id="BodyPlaceholder_C049_Col00" class="sf_colsIn container space-bottom-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-center" data-sf-element="Row"> <div id="BodyPlaceholder_C050_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Focal Points</h2><p>Focal Points give enterprise readers quick and meaningful content from an ISG Provider Lens study – answering the question, “so what?”. Based on analyst interviews, study data and research findings, Focal Points provide actionable insights on the study topic in a specific country, region or sector. On one page, they include the biggest challenges enterprises face and advice on how best to tackle them.</p><p><a href="https://ei.isg-one.com/Research/Search?filters=J93dm0c6V6"><strong>View All Focal Points</strong></a></p> </div> </div> <div id="BodyPlaceholder_C050_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <img src="/images/default-source/default-album/focal-points-cybersecurity-us.png?sfvrsn=ab39d031_2" title="Focal-Points-Cybersecurity-US" alt="Focal-Points-Cybersecurity-US" /> </div> </div> </div> <div id="BodyPlaceholder_C027_Col00" class="sf_colsIn bg-light rounded-lg" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C028_Col00" class="sf_colsIn container space-3" data-sf-element="Container" data-placeholder-label="Container"> <div > <div id="agenda"></div><h2 class="text-center">ISG Provider Lens™ Research Agenda</h2> </div> <div > <div class="table-responsive"><table class="table table-thead-bordered table-nowrap table-align-middle k-table" style="background-color:white;"><thead class="thead-light"><tr style="height:19px;"><th data-role="resizable">Study Name</th><th data-role="resizable">Launch Month</th><th data-role="resizable">Publish Month</th><th data-role="resizable">Study Brochure</th></tr></thead><tbody><tr style="height:22.1562px;"><td style="">Environmental, Social and Governance Services (NEW)</td><td style="">July</td><td style="">January</td><td><a title="English Brochure" href="/docs/default-source/2023-ipl-brochures/sustainability-esg-2023_brochure_eng.pdf?sfvrsn=4effd731_0">English Brochure<br data-sf-ec-immutable="" /></a> <a title="Portuguese Brochure" href="/docs/default-source/2023-ipl-brochures/sustainability-esg-2023_brochure_portuguese.pdf?sfvrsn=618bd731_0">Portuguese Brochure</a> <a title="English Brochure" href="/docs/default-source/2023-ipl-brochures/sustainability-esg-2023_brochure_eng.pdf?sfvrsn=4effd731_0"></a></td></tr><tr style="height:22.1562px;"><td style="">Digital Innovation Services</td><td style="">September</td><td style="">November</td><td><a title="English Brochure" href="/docs/default-source/2023-ipl-brochures/digital-innovation-services_english_brochure-2023.pdf?sfvrsn=35bbd731_2">English Brochure<br data-sf-ec-immutable="" /></a> <a title="Portuguese Brochure" href="/docs/default-source/2023-ipl-brochures/digital-innovation-services_portuguese_brochure-2023.pdf?sfvrsn=45bbd731_2">Portuguese Brochure</a> <a title="English Brochure" href="/docs/default-source/2023-ipl-brochures/digital-innovation-services_english_brochure-2023.pdf?sfvrsn=35bbd731_2"></a></td></tr><tr style="height:22.1562px;"><td>Procurement Software Platforms</td><td style="">November</td><td style="">March</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/procurement-software-platforms-2024---brochure.pdf?sfvrsn=9610d431_0">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Chemical Industry Services</td><td style="">November</td><td style="">May</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/chemical-industry-services-2024-brochure(eng).pdf?sfvrsn=b41dd431_2">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Finance and Accounting Platforms</td><td style="">December</td><td style="">May</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/finance-and-accounting-platforms---brochure-2024.pdf?sfvrsn=9acfd431_0">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Network - Software Defined Solutions and Services</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/sdn---brochure(eng)-2024.pdf?sfvrsn=edc8d431_3">English Brochure<br data-sf-ec-immutable="" /></a><a title="German Brochure" href="/docs/default-source/2024-ipl-brochures/network---software-defined-solutions-services_german_brochure-2024.pdf?sfvrsn=ebebd431_1">German Brochure</a><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/sdn---brochure(eng)-2024.pdf?sfvrsn=edc8d431_3"></a></td></tr><tr style="height:22.1562px;"><td>Cybersecurity</td><td style="">January</td><td style="">July</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_brochure.pdf?sfvrsn=44e1d431_3">English Brochure<br data-sf-ec-immutable="" /></a><a title="French Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_french_brochure.pdf?sfvrsn=b2ebd431_1">French Brochure</a><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_brochure.pdf?sfvrsn=44e1d431_3"><br data-sf-ec-immutable="" /></a><a title="German Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_german_brochure.pdf?sfvrsn=4ebd431_1">German Brochure<br data-sf-ec-immutable="" /></a><a title="Portuguese Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_portuguese_brochure.pdf?sfvrsn=c2ebd431_1">Portuguese Brochure</a><a title="German Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_german_brochure.pdf?sfvrsn=4ebd431_1"></a><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_global_brochure.pdf?sfvrsn=44e1d431_3"></a></td></tr><tr style="height:22.1562px;"><td>Cybersecurity - U.S. Public Sector</td><td style="">January</td><td style="">July</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/cybersecurity-2024_u-s-public-sector_brochure_english.pdf?sfvrsn=8ee2d431_0">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Private/Hybrid Cloud – Data Center Services</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-services-2024-brochure_english.pdf?sfvrsn=bbe2d431_1">English Brochure<br data-sf-ec-immutable="" /></a><a title="French Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-services-2024-brochure_french.pdf?sfvrsn=23edd431_1">French Brochure<br data-sf-ec-immutable="" /></a><a title="German Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-services-2024-brochure_german.pdf?sfvrsn=33edd431_1">German Brochure<br data-sf-ec-immutable="" /></a><a title="Portuguese Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-services-2024-brochure_portuguese.pdf?sfvrsn=53edd431_1">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Private/Hybrid Cloud – Data Center Services - U.S. Public Sector</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-services-2024-brochure_u-s-public-sector.pdf?sfvrsn=cbe2d431_1">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Private/Hybrid Cloud – Data Center Solutions</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/phcdc-solutions-2024-brochure.pdf?sfvrsn=dbe2d431_1">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>eMobility Services and Solutions</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/emobility-services-and-solutions-2024---brochure.pdf?sfvrsn=c8e9d431_2">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Life Sciences Digital Services</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/life-sciences-digital-services-brochure(eng)-2024.pdf?sfvrsn=f4ead431_0">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Insurance Platform Solutions</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/insurance-platforms---brochure(eng)-2024.pdf?sfvrsn=2debd431_2">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Google Cloud Partner Ecosystem</td><td style="">January</td><td style="">June</td><td><a title="English Brochure" href="/docs/default-source/2024-ipl-brochures/google-2024_english_brochure.pdf?sfvrsn=f1fed431_2">English Brochure<br data-sf-ec-immutable="" /></a><a href="/docs/default-source/2024-ipl-brochures/google-2024_portuguese_brochure.pdf?sfvrsn=a1b6d431_3" title="Google 2024_Portuguese_Brochure" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/google-2024_english_brochure.pdf?sfvrsn=f1fed431_2" title="English Brochure"></a></td></tr><tr style="height:22.1562px;"><td>Retail and CPG Services</td><td style="">February</td><td style="">August</td><td><a href="/docs/default-source/2024-ipl-brochures/retail-and-cpg-services---brochure(eng)-2024.pdf?sfvrsn=494ad531_2" title="Retail and CPG Services - Brochure(ENG) 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Life Sciences and Healthcare Analytics Services</td><td style="">February</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/life-sciences-and-healthcare-analytics-services---brochure(global)-2024.pdf?sfvrsn=f956d531_2" title="Life Sciences and Healthcare Analytics Services - Brochure(Global) 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Retail Analytics Services</td><td style="">February</td><td style="">July</td><td><a href="/docs/default-source/2024-ipl-brochures/retail-analytics-services---brochure(global)-2024.pdf?sfvrsn=1057d531_2" title="Retail Analytics Services - Brochure(Global) 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Supply Chain Analytics Services</td><td style="">February</td><td style="">August</td><td><a href="/docs/default-source/2024-ipl-brochures/supply-chain-analytics-services---brochure(global)-2024.pdf?sfvrsn=3c57d531_2" title="Supply Chain Analytics Services - Brochure(Global) 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Future of Work Services</td><td style="">March</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/future-of-work---services_brochure_2024.pdf?sfvrsn=497ed531_3" title="Future of Work - Services_Brochure_2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/future-of-work---services_german_brochure-2024.pdf?sfvrsn=5d531_1" title="Future of Work - Services_German_Brochure 2024" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/future-of-work-services-2024_portuguese_brochure.pdf?sfvrsn=d60cd531_1" title="Future of Work Services 2024_Portuguese_Brochure" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Future of Work Services - U.S. Public Sector</td><td style="">March</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/future-of-work---services_u-s-public-sector_brochure_2024.pdf?sfvrsn=567ed531_2" title="Future of Work - Services_U.S. Public Sector_Brochure_2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Future of Work Solutions</td><td style="">March</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/future-of-work---solutions_global_brochure_2024.pdf?sfvrsn=847ed531_1" title="Future of Work - Solutions_Global_Brochure_2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Next-Gen ADM Services</td><td style="">March</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/next-gen-adm-services-2024_brochure.pdf?sfvrsn=ac15d531_3" title="Next-Gen ADM Services 2024_Brochure" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/next-gen-adm-services-2024_(por)_brochure.pdf?sfvrsn=b320d531_1" title="Next-Gen ADM Services 2024_(POR)_Brochure" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Next-Gen ADM Solutions</td><td style="">March</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/next-gen-adm-solutions-2024_brochure.pdf?sfvrsn=ee17d531_1" title="Next-Gen ADM Solutions 2024_Brochure" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Payroll Solutions and Services</td><td style="">April</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/payroll-solutions-services---brochure(eng)-2024.pdf?sfvrsn=6019d531_1" title="Payroll Solutions & Services - Brochure(ENG)-2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Contact Center - Customer Experience Services</td><td style="">April</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/contact-center---customer-experience-services-2024-brochure.pdf?sfvrsn=a022d531_3" title="Contact Center - Customer Experience Services 2024 Brochure" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/contact-center---customer-experience-services-2024-brochure-(por).pdf?sfvrsn=6e36d531_2" title="Contact Center - Customer Experience Services 2024 Brochure (POR)" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/contact-center---customer-experience-services-2024-brochure.pdf?sfvrsn=a022d531_3" title="Contact Center - Customer Experience Services 2024 Brochure" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>AWS Ecosystem Partners</td><td style="">April</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(eng)-2024.pdf?sfvrsn=a62cd531_1" title="AWS Ecosystem Partners - Brochure(ENG)-2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(ger)-2024.pdf?sfvrsn=cc3dd531_1" title="AWS Ecosystem Partners - Brochure(GER)-2024" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(por)-2024.pdf?sfvrsn=74c4d531_1" title="AWS Ecosystem Partners - Brochure(POR)-2024" data-sf-ec-document-immutable="true">Portuguese Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(spanish)-2024.pdf?sfvrsn=9ec4d531_1" title="AWS Ecosystem Partners - Brochure(Spanish)-2024" data-sf-ec-document-immutable="true">Spanish Brochure</a><a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(por)-2024.pdf?sfvrsn=74c4d531_1" title="AWS Ecosystem Partners - Brochure(POR)-2024" data-sf-ec-document-immutable="true"></a><a href="/docs/default-source/2024-ipl-brochures/aws-ecosystem-partners---brochure(ger)-2024.pdf?sfvrsn=cc3dd531_1" title="AWS Ecosystem Partners - Brochure(GER)-2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Workday Ecosystem</td><td style="">April</td><td style="">September</td><td><a href="/docs/default-source/2024-ipl-brochures/workday-ecosystem---brochure(eng)-2024.pdf?sfvrsn=e23dd531_3" title="Workday Ecosystem - Brochure(ENG)-2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td><div>Finance and <span style="background-color:transparent;color:inherit;font-family:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;font-size:inherit;">Accounting </span><span style="background-color:transparent;color:inherit;font-family:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;font-size:inherit;">Outsourcing </span><span style="background-color:transparent;color:inherit;font-family:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;font-size:inherit;">Services (FAO)</span></div></td><td style="">April</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/fao---brochure(global)-2024.pdf?sfvrsn=fdcfd531_1" title="FAO - Brochure(Global) 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Supply Chain Services</td><td style="">May</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/supply-chain-services---brochure(eng)-2024.pdf?sfvrsn=b6dcd531_2" title="Supply Chain Services - Brochure(ENG)-2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/supply-chain-services---brochure(por)-2024.pdf?sfvrsn=d0dcd531_3" title="Supply Chain Services - Brochure(POR) 2024" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/supply-chain-services---brochure(eng)-2024.pdf?sfvrsn=b6dcd531_2" title="Supply Chain Services - Brochure(ENG)-2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Generative AI Services</td><td style="">May</td><td style="">October</td><td><a href="/docs/default-source/2024-ipl-brochures/generative-ai-services---2024.pdf?sfvrsn=6c90d531_6" title="Generative AI Services - 2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/generative-ai-services---2024_-portuguese.pdf?sfvrsn=1fa6d531_2" title="Generative AI Services - 2024_ Portuguese" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/generative-ai-services---2024.pdf?sfvrsn=6c90d531_6" title="Generative AI Services - 2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Multi Public Cloud Services</td><td style="">June</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-2024_brochure_english.pdf?sfvrsn=ae9dd531_2" title="Multi Public Cloud 2024_Brochure_English" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-2024_brochure_french.pdf?sfvrsn=4eb8d531_2" title="Multi Public Cloud 2024_Brochure_French" data-sf-ec-document-immutable="true">French Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-2024_brochure_german.pdf?sfvrsn=6bb8d531_2" title="Multi Public Cloud 2024_Brochure_German" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-services-2024_brochure_portuguese.pdf?sfvrsn=74b8d531_3" title="Multi Public Cloud Services 2024_Brochure_Portuguese" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Multi Public Cloud Services - U.S. Public Sector</td><td style="">June</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-2024_brochure_u-s-public-sector.pdf?sfvrsn=cd9dd531_1" title="Multi Public Cloud 2024_Brochure_U.S. Public Sector" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Multi Public Cloud Solutions</td><td style="">June</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/multi-public-cloud-solutions-2024_brochure_english.pdf?sfvrsn=eda5d531_3" title="Multi Public Cloud Solutions 2024_Brochure_English" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Power & Utilities Industry - Services and Solutions</td><td style="">June</td><td style="">November</td><td><a href="/docs/default-source/2024-ipl-brochures/power-utilities-services-and-buyers-guide-2024---brochure(eng).pdf?sfvrsn=81bcd531_4" title="Power Utilities Services and Buyer's Guide 2024 - Brochure(ENG)" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Oil and Gas Industry - Services and Solutions</td><td style="">June</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/oil-and-gas-industry---brochure(eng)-2024.pdf?sfvrsn=1e54aa31_1" title="Oil and Gas Industry - Brochure(ENG)-2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Managed Network Services</td><td style="">June</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/managed-network-services-2024.pdf?sfvrsn=c751aa31_2" title="Managed Network Services 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Sustainability and ESG</td><td style="">July</td><td style="">November</td><td><a href="/docs/default-source/2024-ipl-brochures/sustainability-esg-2024.pdf?sfvrsn=7a59aa31_1" title="Sustainability ESG 2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/sustanability-esg-2024_-por.pdf?sfvrsn=f775aa31_2" title="Sustanability ESG 2024_ POR" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/sustainability-esg-2024.pdf?sfvrsn=7a59aa31_1" title="Sustainability ESG 2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Insurance Services</td><td style="">July</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/insurance-services-2024---brochure(eng).pdf?sfvrsn=4859aa31_2" title="Insurance Services 2024 - Brochure(ENG)" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Advanced Analytics and AI Services</td><td style="">July</td><td style="">January</td><td><a href="/docs/default-source/2024-ipl-brochures/advanced-analytics-and-ai-services-2024--brochure(eng).pdf?sfvrsn=a66aa31_2" title="Advanced Analytics and AI Services 2024- Brochure(ENG)" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/advanced-analytics-and-ai-services-2024---brochure-(por).pdf?sfvrsn=4867aa31_1" title="Advanced Analytics and AI Services 2024 - Brochure (POR)" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/advanced-analytics-and-ai-services-2024--brochure(eng).pdf?sfvrsn=a66aa31_2" title="Advanced Analytics and AI Services 2024- Brochure(ENG)" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Manufacturing Industry Services and Solutions</td><td style="">July</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/manufacturing-2024--brochure(eng).pdf?sfvrsn=a569aa31_1" title="Manufacturing 2024- Brochure(ENG)" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Telecom, Media and Entertainment Industry Services</td><td style="">July</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/telecom-media-and-entertainment-industry-services---2024_brochure.pdf?sfvrsn=6075aa31_1" title="Telecom Media and Entertainment Industry Services - 2024_Brochure" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Intelligent Automation Services</td><td style="">July</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/intelligent-automation-services---brochure-2024.pdf?sfvrsn=bf75aa31_3" title="Intelligent Automation Services - Brochure 2024" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Healthcare Digital Services</td><td style="">July</td><td style="">December</td><td><a href="/docs/default-source/2024-ipl-brochures/healthcare-digital-services-2024.pdf?sfvrsn=7916aa31_1" title="Healthcare Digital Services 2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/healthcare-digital-services-2024_port.pdf?sfvrsn=3225aa31_1" title="Healthcare Digital Services 2024_PORT" data-sf-ec-document-immutable="true">Portuguese Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/healthcare-digital-services-2024_port.pdf?sfvrsn=3225aa31_1" title="Healthcare Digital Services 2024_PORT" data-sf-ec-document-immutable="true"></a><a href="/docs/default-source/2024-ipl-brochures/healthcare-digital-services-2024.pdf?sfvrsn=7916aa31_1" title="Healthcare Digital Services 2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Martech Service Providers</td><td style="">September</td><td style="">February</td><td><a href="/docs/default-source/2024-ipl-brochures/martech-service-providers-2024---brochure(eng).pdf?sfvrsn=30d5aa31_1" title="Martech Service Providers 2024 - Brochure(ENG)" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/martech-service-providers-2024---brochure(por).pdf?sfvrsn=51d5aa31_1" title="Martech Service Providers 2024 - Brochure(POR)" data-sf-ec-document-immutable="true">Portuguese Brochure</a> </td></tr><tr style="height:22.1562px;"><td><div>Oracle Cloud <span style="background-color:transparent;color:inherit;font-family:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;font-size:inherit;">and Technology </span><span style="background-color:transparent;color:inherit;font-family:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;font-size:inherit;">Ecosystem</span></div></td><td style="">September</td><td style="">February</td><td><a href="/docs/default-source/2024-ipl-brochures/oracle-ecosystem-2024.pdf?sfvrsn=5cf1aa31_3" title="Oracle Ecosystem 2024" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2024-ipl-brochures/oracle-ecosystem-2024_por.pdf?sfvrsn=66f1aa31_4" title="Oracle Ecosystem 2024_POR" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2024-ipl-brochures/oracle-ecosystem-2024.pdf?sfvrsn=5cf1aa31_3" title="Oracle Ecosystem 2024" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Mainframes - Services and Solutions</td><td style="">September</td><td style="">March</td><td><a href="/docs/default-source/2024-ipl-brochures/mainframes-services-and-solutions---us-eu-brazil-2025.pdf?sfvrsn=8793aa31_1" title="Mainframes Services and Solutions - US, EU & Brazil 2025" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Mainframes - Services and Solutions - U.S. Public Sector</td><td style="">September</td><td style="">March</td><td><a href="/docs/default-source/2024-ipl-brochures/mainframes-services-and-solutions-2025_us-ps.pdf?sfvrsn=b19daa31_1" title="Mainframes Services and Solutions 2025_US PS" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Digital Engineering Services</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/digital-engineering-services-2025---brochure.pdf?sfvrsn=6a74ab31_2" title="Digital Engineering Services 2025 - Brochure" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Salesforce Ecosystem</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/salesforce-ecosystem-2025_brochure_english.pdf?sfvrsn=8574ab31_2" title="Salesforce Ecosystem 2025_Brochure_English" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/salesforce-ecosystem-2025_brochure_german.pdf?sfvrsn=fa79ab31_1" title="Salesforce Ecosystem 2025_Brochure_German" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/salesforce-2025_brochure_portuguese.pdf?sfvrsn=47aab31_1" title="Salesforce 2025_Brochure_Portuguese" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2025-ipl-brochures/salesforce-ecosystem-2025_brochure_german.pdf?sfvrsn=fa79ab31_1" title="Salesforce Ecosystem 2025_Brochure_German" data-sf-ec-document-immutable="true"></a><a href="/docs/default-source/2025-ipl-brochures/salesforce-ecosystem-2025_brochure_english.pdf?sfvrsn=8574ab31_2" title="Salesforce Ecosystem 2025_Brochure_English" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Digital Business Innovation Services</td><td style="">October</td><td style="">February</td><td><a href="/docs/default-source/2025-ipl-brochures/digital-business-innovation-services---brochure-brazil(eng).pdf?sfvrsn=bf70ab31_1" title="Digital Business Innovation Services - Brochure Brazil(ENG)" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/digital-business-innovation---brochure(por).pdf?sfvrsn=d870ab31_1" title="Digital Business Innovation - Brochure(POR)" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Duck Creek Services Ecosystem</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/duck-creek-services-ecosystem-2025.pdf?sfvrsn=4f72ab31_3" title="Duck Creek Services Ecosystem 2025" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Guidewire Services Ecosystem</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/guidewire-services-ecosystem-2025.pdf?sfvrsn=6b72ab31_3" title="Guidewire Services Ecosystem 2025" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>SAP Ecosystem</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/sap-ecosystem_2025_brochure_english.pdf?sfvrsn=547eab31_6" title="SAP Ecosystem_2025_Brochure_English" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/sap-ecosystem-2025_brochure_german.pdf?sfvrsn=8e1eab31_2" title="SAP Ecosystem 2025_Brochure_German" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/sap-ecosystem-2025_brochure_portuguese.pdf?sfvrsn=3025ab31_2" title="SAP Ecosystem 2025_Brochure_Portuguese" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Global Capability Center (GCC) Services</td><td style="">October</td><td style="">February</td><td><a href="/docs/default-source/2025-ipl-brochures/global-capability-center-(gcc)-services-2025.pdf?sfvrsn=4d79ab31_1" title="Global Capability Center (GCC) Services 2025" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Procurement Services</td><td style="">October</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/procurement-services-2025-brochure.pdf?sfvrsn=7a79ab31_2" title="Procurement Services 2025 Brochure" data-sf-ec-document-immutable="true">English Brochure</a></td></tr><tr style="height:22.1562px;"><td>Microsoft Ecosystem</td><td style="">November</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/microsoft-ai-cloud-ecosystem-2025_brochure_english.pdf?sfvrsn=860bab31_2" title="Microsoft AI Cloud Ecosystem 2025_Brochure_English" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/microsoft-2025_brochure_german.pdf?sfvrsn=ef28ab31_1" title="Microsoft 2025_Brochure_German" data-sf-ec-document-immutable="true">German Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/microsoft-2025_brochure_portuguese.pdf?sfvrsn=b29ab31_1" title="Microsoft 2025_Brochure_Portuguese" data-sf-ec-document-immutable="true">Portuguese Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/microsoft-2025_brochure_spanish.pdf?sfvrsn=1429ab31_1" title="Microsoft 2025_Brochure_Spanish" data-sf-ec-document-immutable="true">Spanish Brochure</a></td></tr><tr style="height:22.1562px;"><td>ServiceNow Ecosystem Partners</td><td style="">November</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/servicenow-ecosystem-partners_brochure_2025.pdf?sfvrsn=c914ab31_1" title="ServiceNow Ecosystem Partners_Brochure_2025" data-sf-ec-document-immutable="true">English Brochure<br /></a> <a href="/docs/default-source/2025-ipl-brochures/servicenow-ecosystem-partners_portuguese_2025.pdf?sfvrsn=5437ab31_1" title="ServiceNow Ecosystem Partners_Portuguese_2025" data-sf-ec-document-immutable="true">Portuguese Brochure</a><a href="/docs/default-source/2025-ipl-brochures/servicenow-ecosystem-partners_brochure_2025.pdf?sfvrsn=c914ab31_1" title="ServiceNow Ecosystem Partners_Brochure_2025" data-sf-ec-document-immutable="true"></a></td></tr><tr style="height:22.1562px;"><td>Agribusiness and Chemicals</td><td style="">November</td><td style="">April</td><td><a href="/docs/default-source/2025-ipl-brochures/agribusiness-and-chemicals-services-and-solutions-2025_brochure.pdf?sfvrsn=541eab31_2" title="Agribusiness and Chemicals Services and Solutions 2025_Brochure" data-sf-ec-document-immutable="true">English Brochure<br data-sf-ec-immutable="" /></a> <a href="/docs/default-source/2025-ipl-brochures/agribusiness-and-chemicals-2025_port.pdf?sfvrsn=3129ab31_1" title="Agribusiness and Chemicals 2025_PORT" data-sf-ec-document-immutable="true">Portuguese Brochure</a></td></tr><tr style="height:22.1562px;"><td>Transformational HR Outsourcing Services (HRO)</td><td style="">November</td><td style="">March</td><td><a href="/docs/default-source/2025-ipl-brochures/hro_english_brochure_2025.pdf?sfvrsn=7137ab31_1" title="HRO_English_Brochure_2025" data-sf-ec-document-immutable="true">English Brochure</a></td></tr></tbody></table><p> </p></div> </div> <div > <a href="/docs/default-source/2025-ipl-brochures/ipl-annual-plan-2025.pdf?sfvrsn=7663ab31_4" title="Download Research Agenda (PDF)" class="btn btn-primary">Download Research Agenda (PDF)</a> <div id="ContactIPLTeam"></div> </div> </div> </div> <div id="MainPlaceholder_C062_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"> <div class="row"> <div class="col-12"> <div class="mb-5 mb-md-9"> <h2>Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/research/isg-provider-lens/articles/how-to-find-the-right-data-center-provider--geography-matters"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div 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space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet Our ISG Provider Lens Team</h2> </div> <!-- Team Card--> <div class="col-md-6 col-xl-4 mb-3 h-100 transition-3d-hover"> <a href="javascript:;" data-toggle="modal" data-target="#TeamLead"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/aase-janerik.jpg?sfvrsn=12e1e631_3);"></div> <h4 class="mt-2 mb-0 text-black"> Jan Erik Aase</h4> <p class="text-black"> Partner and Global Head, ISG Provider Lens / ISG Research</p> </a> </div> <!-- Modal --> <div class="modal fade" id="TeamLead" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> 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btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul> --> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Jan Erik Aase</h2> </div> <p class="mb-0"><strong>What he does at ISG</strong><br /> <br /> Jan Erik and his team provide ISG’s advisors and its clients with essential research and insight into the rapidly evolving technology and business process outsourcing landscape, the major players and innovators in those markets and the relative competitive value they deliver. He sees his core role as empowering excellence—in his team, in ISG’s advisors’ knowledge and ability to deliver, in provider solutions and in client relationships and outcomes.<br /> <br /> <strong>Past achievements for clients</strong><br /> <br /> Since spearheading the creation of ISG Provider Lens, one of the firm’s signature research publications, Jan Erik has continuously expanded its geographic and subject matter breadth, listening to both clients and the provider community to create a truly comprehensive resource. <br /> <br /> As a research partner, principal analyst and global head of ISG Provider Lens, Jan Erik has, among his many accomplishments: <ul> <li>Advocated for and built a core team of analysts in India into a global research powerhouse, creating one of the industry's most trusted and sought-after research organizations.</li> <li>Introduced research solutions specific to the public sector, creating sophisticated and dedicated reporting and insights that deliver the depth and quality of private sector research to local and state governments.</li> <li>Leveraged his deep interest in living responsibly and sustainably to help ISG become a leader in ESG best practices, and to provide its clients with research to help them do the same across their businesses and provider networks.</li> </ul></p> <a class="btn btn-primary" href="/who-we-are/people/jan-erik-aase">View articles by Jan Erik Aase</a> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/arora-simran-sq.jpg?sfvrsn=d617d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Simran Arora</h4> <p class="text-black"> Director</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/arora-simran-sq.jpg?sfvrsn=d617d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Simran Arora</h2> </div> <p class="mb-0">Simran is responsible for managing ISG’s relationship with global IT service providers. She is committed to building a collaborative working relationship between internal and external stakeholders and creating value for clients. </p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bawaskar-prakash-pankaj-pic-sq.jpg?sfvrsn=ab10d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Pankaj Bawaskar</h4> <p class="text-black"> Senior Manager</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bawaskar-prakash-pankaj-pic-sq.jpg?sfvrsn=ab10d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Pankaj Bawaskar</h2> </div> <p class="mb-0">Pankaj Bawaskar is a Senior Manager with ISG Provider Lens.</p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-2"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/namratha-dharshan-sq.jpg?sfvrsn=a7c5fe31_4);"></div> <h4 class="mt-2 mb-0 text-black"> Namratha Dharshan</h4> <p class="text-black"> Chief Business Leader – ISG India Research</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-2" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/namratha-dharshan-sq.jpg?sfvrsn=a7c5fe31_4);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Namratha Dharshan</h2> </div> <p class="mb-0"><p>Namratha brings over 19 years of market research experience, leading the ISG Provider Lens™ program focused on BPO and AI and Analytics. Namratha also leads the India Research team and is a speaker on ISG’s flagship platform, the ISG Index.</p></p> <a class="btn btn-primary" href="/who-we-are/people/namratha-dharshan">View articles by Namratha Dharshan</a> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-3"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/fisher-iain-sq.jpg?sfvrsn=7461c631_2);"></div> <h4 class="mt-2 mb-0 text-black"> Iain Fisher</h4> <p class="text-black"> Director</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-3" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/fisher-iain-sq.jpg?sfvrsn=7461c631_2);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Iain Fisher</h2> </div> <p class="mb-0"><p>Iain leads ISG’s Future of Work, Customer Experience and ESG solutioning redefining business models and operating models to drive out new ways of working with a CX and ESG focus. He joins up end to end value chains across a number of markets and advises clients on where digital and technology can be used to maximise benefit. A regular Keynote speaker and online presenter, Iain has also authored several eBooks on these subjects.</p></p> <a class="btn btn-primary" href="/who-we-are/people/iain-fisher">View articles by Iain Fisher</a> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-4"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/henkes-heiko-sq.jpg?sfvrsn=7d23cc31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Heiko Henkes</h4> <p class="text-black"> Managing Director and Head of Star of Excellence, ISG Provider Lens</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-4" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/henkes-heiko-sq.jpg?sfvrsn=7d23cc31_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Heiko Henkes</h2> </div> <p class="mb-0"><p>Heiko Henkes serves as Managing Director and Principal Analyst at ISG, where he oversees the Global ISG Provider Lens™ (IPL) Program for all IT Outsourcing (ITO) studies alongside his pivotal role in the global IPL division as strategic program manager and thought leader for IPL Lead Analysts. <span style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Additionally, Henkes heads the Star of Excellence, ISG's global customer experience initiative, steering program design and its integration with IPL and ISG’s sourcing practice. His expertise lies in guiding companies through IT-based business model transformations, leveraging his deep understanding of continuous transformation, IT competencies, sustainable business strategies, and change management in a Cloud-AI-driven business landscape. Henkes is renowned for his contributions as a keynote speaker on digital innovation, where he shares insights on leveraging technology for business growth and transformation.</span></p><p></p></p> <a class="btn btn-primary" href="/who-we-are/people/heiko-henkes">View articles by Heiko Henkes</a> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-5"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kakkar-ruchika-pic-sq.jpg?sfvrsn=9717d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Ruchika Kakkar</h4> <p class="text-black"> Assistant Director and Principal Analyst</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-5" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kakkar-ruchika-pic-sq.jpg?sfvrsn=9717d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Ruchika Kakkar</h2> </div> <p class="mb-0">Ruchika Kakkar is a Assistant Director and Principal Analyst with ISG Provider Lens.</p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-6"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/munglani-aman-pic-sq.jpg?sfvrsn=5417d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Aman Munglani</h4> <p class="text-black"> Director and Principal Analyst</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-6" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/munglani-aman-pic-sq.jpg?sfvrsn=5417d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Aman Munglani</h2> </div> <p class="mb-0">Aman Munglani is a Director and Principal Analyst with ISG Provider Lens.</p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-7"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/rodd-simon-pic-sq.jpg?sfvrsn=2910d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Simon Rodd</h4> <p class="text-black"> IPL EMEA Director - Research</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-7" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/rodd-simon-pic-sq.jpg?sfvrsn=2910d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Simon Rodd</h2> </div> <p class="mb-0">Simon leads commercial efforts for EMEA Provider Lens Business to ensure clients understand and unlock the full value from ISG’s broad research offering. </p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-8"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/tanthri-sudheendra-pic-sq.jpg?sfvrsn=2011d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Sudheendra Tanthri</h4> <p class="text-black"> Senior Manager</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-8" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/tanthri-sudheendra-pic-sq.jpg?sfvrsn=2011d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Sudheendra Tanthri</h2> </div> <p class="mb-0">Sudheendra Tanthri is a Senior Manager with ISG Provider Lens.</p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> <!-- Team Card--> <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-9"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/varghese-sibin-pic-sq.jpg?sfvrsn=6810d731_0);"></div> <h4 class="mt-2 mb-0 text-black"> Sibin Varghese</h4> <p class="text-black"> Senior Manager</p> </a> </div> <!-- Modal --> <div class="modal fade" id="modal-9" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <!-- Header --> <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div> <!-- End Header --> <!-- Body --> <div class="modal-body"> <!-- User Profile Section --> <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/varghese-sibin-pic-sq.jpg?sfvrsn=6810d731_0);"></div> <!-- Social Networks --> <!--<ul class="list-inline mb-0 mt-5"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-secondary" href="#"> <i class="fab fa-twitter"></i> </a> </li> </ul>--> <!-- End Social Networks --> </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Sibin Varghese</h2> </div> <p class="mb-0">Sibin Varghese is a Senior Manager with ISG Provider Lens.</p> </div> </div> </div> </div> <!-- End User Profile Section --> </div> </div> </div> </div> </div> </div> </div> </main> <div id="CTAFormPlaceholder_TFF7FD39E032_Col00" class="sf_colsIn bg-blue z-index-2 position-relative overflow-hidden" data-sf-element="Container" 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