Leading Global Technology Research & Advisory Firm

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data-sf-element="Row"> <div id="BodyPlaceholder_C007_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>We advise on operational excellence and faster growth through technology.</h2> <h3 class="h5">ISG clients have a distinct advantage in the sourcing process: the accelerant of our advisory services, world-class benchmarking, unparalleled governance and practitioner-based research.</h3> </div> </div> </div> </div> <div id="BodyPlaceholder_C009_Col00" class="sf_colsIn center-line" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C010_Col00" class="sf_colsIn container space-bottom-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row space-top-2 space-bottom-3" data-sf-element="Row"> <div id="BodyPlaceholder_C011_Col00" class="sf_colsIn col-lg-4 order-2 order-lg-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Advisory</h2><p class="font-weight-bold text-lightblue">Powered by <a data-sf-ec-immutable="" sfref="[f669d9a7-009d-4d83-ddaa-000000000002]AE10B995-F644-6A14-BDC7-FF0100F6F5B0" class="font-weight-bold text-lightblue">ISG Tango</a>™</p><p>Guide clients' sourcing with a focus on speed to value and risk reduction.</p><a class="btn btn-lightblue mt-5" href="/advisory/sourcing">Learn More</a> </div> </div> <div id="BodyPlaceholder_C011_Col01" class="sf_colsIn col-lg-7 offset-lg-1 order-lg-2 slideright-wrapper" data-sf-element="Column 2" data-placeholder-label="Column 2"> <img class="slideright animate__animated" src="/images/default-source/default-album/bots-and-beyond-future-technology.jpg?sfvrsn=30fbdf31_0" title="Bots-and-Beyond-Future-Technology" alt="Business man walking through tunnel with technology swirling around" /> </div> </div> <div class="row space-2" data-sf-element="Row"> <div id="BodyPlaceholder_C012_Col00" class="sf_colsIn col-lg-7 slideleft-wrapper" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img class="slideleft animate__animated" src="/images/default-source/default-album/benchmarking-market-price.jpg?sfvrsn=c35eda31_0" title="Benchmarking-Market-Price" alt="Professional reading chart data" /> </div> <div id="BodyPlaceholder_C012_Col01" class="sf_colsIn col-lg-4 offset-lg-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>Benchmarking</h2> <p class="font-weight-bold text-lightblue">Powered by<a class="font-weight-bold text-lightblue" href="/platforms/isg-inform"> ISG Inform</a>™ and <a class="font-weight-bold text-lightblue" href="/platforms/isg-probenchmark">ISG ProBenchmark</a><sup class="pl-1">®</sup></p> <p>Measure (and optimize) the performance, cost, price and quality of your technology.</p><a class="btn btn-lightblue mt-5" href="/advisory/benchmarking">Learn More</a> </div> </div> </div> <div class="row space-3" data-sf-element="Row"> <div id="BodyPlaceholder_C013_Col00" class="sf_colsIn col-lg-4 order-2 order-lg-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Governance</h2><p class="font-weight-bold text-lightblue">Powered by <a class="font-weight-bold text-lightblue" href="/platforms/isg-governx">ISG GovernX</a><sup class="pl-1">®</sup></p><p>Realize value and scale by overseeing your vendor portfolio.</p><a class="btn btn-lightblue mt-5" href="/advisory/supplier-contract-management">Learn More</a> </div> </div> <div id="BodyPlaceholder_C013_Col01" class="sf_colsIn col-lg-7 offset-lg-1 order-lg-2 sliderightTwo-wrapper" data-sf-element="Column 2" data-placeholder-label="Column 2"> <img class="sliderightTwo animate__animated" src="/images/default-source/default-album/shutterstock_2293744193.jpg?sfvrsn=f386aa31_1" title="Governance" alt="Professional reviewing reports" /> </div> </div> <div class="row space-2" data-sf-element="Row"> <div id="BodyPlaceholder_C014_Col00" class="sf_colsIn col-lg-7 slideleftTwo-wrapper" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img class="slideleftTwo animate__animated" src="/images/default-source/default-album/technology-industry-research.jpg?sfvrsn=d87aa31_1" title="technology-industry-research" alt="Professional woman looking at a screen of research data" /> </div> <div id="BodyPlaceholder_C014_Col01" class="sf_colsIn col-lg-4 offset-lg-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>Research</h2> <p class="font-weight-bold text-lightblue">Powered by <a class="font-weight-bold text-lightblue" href="/platforms/isg-executive-insights-for-enterprises">ISG Executive Insights</a>™</p> <p>Contextualize industry trends and service and technology provider capabilities.</p><a class="btn btn-lightblue mt-5" href="/research/pillars">Learn More</a> </div> </div> </div> </div> </div> <div id="BodyPlaceholder_C023_Col00" class="sf_colsIn fancy-border" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C024_Col00" class="sf_colsIn container space-3" data-sf-element="Container" data-placeholder-label="Container"> <div class="text-center mb-5" > <h2>Client Success Stories<br /></h2> <p class="h4">Just a few ISG success stories to show how we can help you.</p> </div><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C025_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="d-flex client-story-cards home-stories"> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/defining-the-path-to-a-sustainable-high-performance-it-organization"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="background-img-grayscale" style="background-image: url('/images/default-source/author-images/sustainable-digital-path-for-business-target-operating-model-and-it.tmb-th595-583.jpg?Culture=en&sfvrsn=ea8aaa31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Defining the Path to a Sustainable High-Performance IT Organization</h3> <p>ISG benchmarks and helps redefine a utility company’s target operating model in order to better focus on business priorities and operational effectiveness, saving it $44 million.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/sourcing-a-strategic-partnership-to-transform-a-bank-at-scale"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/case-study---sourcing-a-strategic-partnership-to-transform-a-bank-at-scale.tmb-th595-583.jpg?Culture=en&sfvrsn=88ead531_3')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Sourcing a Strategic Partnership to Transform a Bank at Scale</h3> <p>ISG helps a leading European bank select, co-solution and contract with a service provider, forming a strategic partnership that enables the bank to modernize and transform at scale.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/delivering-noiseless-transitions-ocm-support-for-sourcing-it-updates"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="background-img-grayscale" style="background-image: url('/images/default-source/author-images/ocm-support-for-sourcing-and-it-updates.tmb-th595-583.jpg?Culture=en&sfvrsn=1a8baa31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Delivering “Noiseless” Transitions: OCM Support for Sourcing & IT Updates</h3> <p>ISG provides organizational change management (OCM) to prepare more than 40,000 workers at a global engineering solutions company for outsourcing, insourcing, and IT and business-process updates.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> </div> </div> </div> </div> <div id="BodyPlaceholder_C028_Col00" class="sf_colsIn fancy-border ai-block" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C029_Col00" class="sf_colsIn container space-top-2" data-sf-element="Container" data-placeholder-label="Container"> <div class="text-center" > <h2>The State of Enterprise AI</h2> <p>Data, research and advisory to lead through the AI revolution.</p> </div><div id="BodyPlaceholder_C030_Col00" class="sf_colsIn container space-bottom-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C033_Col00" class="sf_colsIn col-lg-10 offset-lg-1 d-flex" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <a href="/advisory/ai-advisory/state-of-the-generative-ai-market-report-2024?utm_source=website&utm_medium=banner&utm_campaign=state-of-the-generative-ai-market-report-2024-aibanner"><img src="/images/default-source/default-album/state-of-genai-market-report-2024-cover.png?sfvrsn=20fbaa31_1" alt="State of GenAI Market Report 2024 cover" /></a> </div> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C035_Col00" class="sf_colsIn col-lg-6 d-flex align-items-center" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 >Projected AI Spending</h2> <p>We expect GenAI spending per IT budget to more than triple, from an average of 2% in 2023 to around 6.5% in 2025. Spend on GenAI is averaged at 4.3% of the IT budget in 2024.</p> </div> </div> <div id="BodyPlaceholder_C035_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <img class="w-100" src="/images/default-source/resourcepackages/isg2021/svg/components/coingraphic.svg?sfvrsn=9cffaa31_1" alt="" /> </div> </div> </div> </div> <div id="BodyPlaceholder_C039_Col00" class="sf_colsIn ai-block-bottom" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C040_Col00" class="sf_colsIn container space-bottom-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C041_Col00" class="sf_colsIn col-lg-5 order-2 order-lg-1" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="slideup-wrapper text-center" > <img src="/images/default-source/resourcepackages/isg2021/svg/components/arrowgraphic.svg?sfvrsn=b1ffaa31_1" alt="" class="slideup animate__animated" /><p class="small mt-2"><em>*Numbers are averages of apps per org</em></p> </div> </div> <div id="BodyPlaceholder_C041_Col01" class="sf_colsIn col-lg-7 d-flex align-items-center order-1 order-lg-2 space-top-2 space-top-lg-0" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>Projected AI-enabled Applications</h2><p>We see enterprises rapidly enabling AI by targeting app portfolios – and expect 20 to 25% of apps to be AI-enabled by the end of 2025.</p> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C045_Col00" class="sf_colsIn col-lg-5 space-top-3" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Top Motivators</h2><p>In a recent study, enterprise decision makers shared their motivations for investing in generative AI centered first on efficiency, then business growth, followed by cost savings. We are seeing that t<span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">he use cases getting the most funding today are </span><span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">aimed at efficiency and profitability, not new revenue generation.</span></p><p class="h6 mt-6">Make AI real with ISG.</p><a class="btn btn-lightblue" href="/advisory/ai-advisory">Learn More</a> </div> </div> <div id="BodyPlaceholder_C045_Col01" class="sf_colsIn col-lg-7" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="zoom-wrapper d-flex" > <img class="zoom animate__animated mx-auto" src="/images/default-source/resourcepackages/isg2021/svg/components/ai-chart-revized.svg?sfvrsn=83ffaa31_1" alt="" /> </div> </div> </div> </div> </div> </div> <div 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