Business Cost Optimization | IT Cost Optimization

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="x-ua-compatible" content="ie=edge,chrome=1"> <title> Business Cost Optimization | IT Cost Optimization | ISG </title> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="apple-touch-icon" href='/ResourcePackages/ISGBootstrap/assets/dist/images/icon.png'> <link rel="shortcut icon" href='/ResourcePackages/ISGBootstrap/assets/dist/images/favicon.ico'> <script src="/ScriptResource.axd?d=agwj-qG4Oi7k9hkvkRq2GTDqU9XPXdCKKFsR0wEGc_bOfFMkWuVIXBNYFUMXJR_a9jxWFUvaRrxHCaPaN9eDpppKp_az8q-7M6lFJ3bk2WZAKeLioP165D9yvPq1kRAKOT9pR3m1XvBaVkuYVGLHZM5_53Epcs0pKxyKRZbZFGFzFwup0&t=7514f26e" type="text/javascript"></script><script src="/ScriptResource.axd?d=ePnjFy9PuY6CB3GWMX-b_w7dxotyB-ChSNIHaG-RrkJKTaFbSBsMRaokWmB-KCoB__umScxevcF_mteRCw1Wv-87gWtbzdXmj2bciuGs1Pc4pV7C75yVW7BYMxB0XUZ7Hld8AR_qmufmCI2wcDTU2ggy5Mz94eVXi818jHQlc8SnyCp10&t=7514f26e" type="text/javascript"></script><script src="/Scripts/Vue/vue-2.6.14.min.js?v=$(AssemblyVersion)" type="text/javascript"></script><link href="/ResourcePackages/ISG2021/assets/dist/css/main.min.css?v=$(AssemblyVersion)" rel="stylesheet" type="text/css" /> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Open+Sans:400,600,700%7CRoboto+Slab:100,300,400,700" media="none" onload="if (media !== 'all') media = 'all'"> <meta property="og:title" content="Business Cost Optimization | IT Cost Optimization" /><meta property="og:description" content="Drive greater value for your enterprise. Get the most efficient & effective business operations & tech with cost optimization solutions from ISG." /><meta property="og:url" content="https://isg-one.com/advisory/cost-optimization" /><meta property="og:type" content="website" /><meta property="og:site_name" content="Default" /><script async src="https://www.googletagmanager.com/gtag/js?id=UA-27682104-1"></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-27682104-1'); </script> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-TS6Q4TK');</script><link crossorigin="anonymous" href="//cdn.jsdelivr.net/npm/@fancyapps/fancybox@3.5.7/dist/jquery.fancybox.min.css" integrity="sha256-Vzbj7sDDS/woiFS3uNKo8eIuni59rjyNGtXfstRzStA=" media="all" rel="stylesheet" type="text/css" /><script src="https://cdnjs.cloudflare.com/ajax/libs/plyr/3.5.10/plyr.min.js" integrity="sha512-s+7DP2WK83Ygu3fJu/AAIMpzOVxehY2sh+RYnYG3wEuQUv8tieAeAG4ublGKB5LWgR3Mh1qWclFVjU5reAjnJw==" crossorigin="anonymous"></script><link crossorigin="anonymous" href="//cdnjs.cloudflare.com/ajax/libs/plyr/3.5.10/plyr.css" integrity="sha512-3gK001rfejuEogNopjlWZfZtp1FrIzR0eU/SHvqCSF7tBAwpvrvxvZsqCixRPNHiA0NHVKLQpvL8PxUX0jXZxw==" media="all" rel="stylesheet" type="text/css" /><style type="text/css" media="all">.z-index-1{z-index:1;} .navbar-promo-inner { padding: 0.8rem 2rem; }</style><style type="text/css" media="all">.mktoField {height: unset;} .mktoFormRow{width:50%; margin-left:0; margin-right:0;} .mktoFormRow:nth-child(-n+7) {display:inline-flex;} .mktoFormRow:nth-child(5) {display:block;} .mktoFormRow:nth-child(4), .mktoFormRow:nth-child(8), .mktoFormRow:nth-child(9){width:100%;} .mktoButton { padding: 1rem 4rem; text-transform:unset;} .mktoFormRow .form-group { margin-bottom: 1rem; } .mktoFormRow textarea.form-control { height: 100px; } .ia-container .tab-icon { max-width: 80px; height:100%; display:flex; } .ia-container .tab-icon img{ width:auto; max-height:100%; }</style><link rel="canonical" href="https://isg-one.com/advisory/cost-optimization" /><meta name="description" content="Drive greater value for your enterprise. Get the most efficient & effective business operations & tech with cost optimization solutions from ISG." /><meta name="keywords" content="cost optimization strategy, cost optimization consulting, cost optimization techniques, it cost optimization framework, cost optimization strategies, cloud cost optimization, it cost optimization strategies, cost optimization best practices, cost optimization tools, cost takeout, recession planning for business, drive business growth, manages it services industry trends, life cycle cost analysis example, how much does a comparative market analysis cost, benchmark studies" /></head> <body class=""> <div id="fb-root"></div> <script async defer crossorigin="anonymous" src="https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v11.0" nonce="qJBqdmhO"></script> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TS6Q4TK" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <div id="searchSlideDown" class="hs-unfold-content dropdown-unfold search-slide-down vuejs-search"> <div id="search" class="search-form"> <label for="SearchInput-1" class="sr-only">Search ISG</label> <input v-model="query" title="Search ISG" placeholder="Search ISG" class="form-control vuejs-search-textbox" type="search" id="SearchInput-1" autocomplete="off"> </div> <div class="vuejs-search-menu"> <div id="VueJsMegamenuSearchResults" class="dropdown" v-cloak> <div class="dropdown-menu"> <div id="results" class="vuejs-search-menu-results"> <div class="vuejs-search-results" v-if="nothingFound && !loading"> <p>No results found</p> </div> <div class="vuejs-search-results" v-else-if="query.length === 0"> <p>Please enter some search terms</p> </div> <div class="vuejs-search-results" v-else-if="loading && results.length === 0"> <p>Searching...</p> </div> <div class="vuejs-search-results" v-if="results.length > 0 && query.length > 0"> <ul> <li class="result" v-for="(result, key) in results"> <div :class="result.Class"> <h4 class="result-title"> <i :class="getResultIconClass(result.Type)"></i> <a :href="addAnalytics(result.Href)" v-html="result.Title"></a> </h4> <div class="result-description"> <p class="result-summary" v-html="result.Summary"></p> </div> </div> </li> </ul> <p> There are {{resultsCount}} results in this search. These are the top {{results.length}} results. <a :href="resultsUrl + queryString"> See all results </a> </p> </div> </div> </div> </div> </div> </div> <script> // Global isgSearchBox configuration object var VueJsSearchBoxConfig = { resultsUrl: '/search', searchServiceKey: '0B0F4CC36B704E12ADDD5F7E43284E12', searchServiceUrl: 'https://isgwebsite.search.windows.net/', searchIndexName: 'isg-one-com-isg-production', highlight: 'Title,Content,Summary,RelatedArticles,TeamMembers,Tags,Categories,Authors', top: 20, searchFields: 'Title,Content,Summary,RelatedArticles,TeamMembers,Tags,Categories,Authors,Keywords', scoringProfile: 'isg-default-sp', scoringParameter: 'currentLanguage-en', minimumContentDate: '2022-11-25T00:00:00.0000000Z', count: true, appId: '', inputId: '#SearchInput-1' }; </script>  <header id="header" class="header header-box-shadow-on-scroll header-abs-top header-white-nav-links-lg header-show-hide" data-hs-header-options='{"fixMoment": 1000,"fixEffect": "slide"}'> <div id="HeaderPlaceholder_TFF7FD39E001_Col00" class="sf_colsIn header-section bg-isg-blue" data-sf-element="Container" data-placeholder-label="Container"><div id="HeaderPlaceholder_TFF7FD39E055_Col00" class="sf_colsIn top-nav bg-darkblue" data-sf-element="Container" data-placeholder-label="Container"><div id="HeaderPlaceholder_TFF7FD39E002_Col00" class="sf_colsIn container header-hide-content py-md-2" data-sf-element="Container" data-placeholder-label="Container"><div id="HeaderPlaceholder_TFF7FD39E011_Col00" class="sf_colsIn d-flex align-items-center" data-sf-element="Container" data-placeholder-label="Topbar"><div id="HeaderPlaceholder_TFF7FD39E038_Col00" class="sf_colsIn hs-unfold" data-sf-element="Container" data-placeholder-label="Language selector"> </div> <div id="HeaderPlaceholder_TFF7FD39E012_Col00" class="sf_colsIn pr-2 ml-auto" data-sf-element="Container" data-placeholder-label="Top navigation"> <div class="nav nav-md nav-y-0 d-none d-sm-flex ml-sm-auto dk" id="TopNavigation-1"> <a class="nav-link" href="/careers" target="_self">Careers</a> <a class="nav-link" href="/who-we-are" target="_self">Who We Are</a> </div> </div> <div id="HeaderPlaceholder_TFF7FD39E039_Col00" class="sf_colsIn list-inline pl-2 mb-0 search-signin z-index-2" data-sf-element="Container" data-placeholder-label="Search and Okta login"> <a class="btn-login ml-2" href="/isg-login"><span class="dk">Log In </span><i class="fas fa-unlock-alt ml-1"></i></a> <a class="js-hs-unfold-invoker vue-search-invoker btn btn-search" href="javascript:;" data-hs-unfold-options='{ "target": "#searchSlideDown", "type": "css-animation", "animationIn": "fadeIn search-slide-down-show", "animationOut": "fadeOutUp", "hasOverlay": true, "overlayClass": ".search-slide-down-bg-overlay", "overlayStyles": { "background": "rgba(33, 50, 91, .7)" }, "duration": 800, "hideOnScroll": false }'> <span class="dk">Search </span><i class="fas fa-search"></i> </a> </div> </div> </div> </div> <div id="HeaderPlaceholder_TFF7FD39E003_Col00" class="sf_colsIn container id-logoAndNav d-flex" data-sf-element="Container" data-placeholder-label="Main navigation"> <nav class="js-mega-menu navbar navbar-expand-lg" tabindex="-1">  <a class="navbar-brand isg-logo" href="/" aria-label="ISG"> <span class="visually-hidden">ISG</span> </a>   <button type="button" class="navbar-toggler btn btn-icon btn-sm rounded-circle" aria-label="Toggle navigation" aria-expanded="false" aria-controls="navBar" data-toggle="collapse" data-target="#navBar"> <span class="navbar-toggler-default"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M17.4,6.2H0.6C0.3,6.2,0,5.9,0,5.5V4.1c0-0.4,0.3-0.7,0.6-0.7h16.9c0.3,0,0.6,0.3,0.6,0.7v1.4C18,5.9,17.7,6.2,17.4,6.2z M17.4,14.1H0.6c-0.3,0-0.6-0.3-0.6-0.7V12c0-0.4,0.3-0.7,0.6-0.7h16.9c0.3,0,0.6,0.3,0.6,0.7v1.4C18,13.7,17.7,14.1,17.4,14.1z"></path> </svg> </span> <span class="navbar-toggler-toggled"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </span> </button>  <div id="navBar" class="collapse navbar-collapse"> <div class="navbar-body header-abs-top-inner"> <ul class="navbar-nav "> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_EC6EB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle active" href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_EC6EB395-F644-6A14-BDC7-FF0000F6F5B0"> Sourcing & Advisory </a> <div id="SubMenu_EC6EB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_EC6EB395-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Sourcing & Advisory</h3> <p>Drive your transformation from a full set of target solutions.</p> </div> <div class="menu-links"> <div class="navbar-promo-card-deck pinned"> <div class="navbar-promo-card navbar-promo-item"> <div class="navbar-promo-link"> <div class="media align-items-center"> <div class="media-body"> <a href="/advisory/sourcing" target="_self"> <span class="navbar-promo-title">Sourcing</span> </a> <span class="navbar-promo-text show-mb">Powered by <a href="/advisory/sourcing/isg-tango-sourcing-solution-platform">ISG Tango</a>, <em>The</em> Sourcing Solution Platform</span> </div> </div> </div> </div> </div> <a class="dropdown-item" href="/advisory/ai-advisory" target="_self">Artificial Intelligence (AI)</a> <a class="dropdown-item" href="/advisory/automation" target="_self">Automation</a> <a class="dropdown-item" href="/advisory/benchmarking" target="_self">Benchmarking</a> <a class="dropdown-item" href="/advisory/business-operations" target="_self">Business Operations</a> <a class="dropdown-item" href="/advisory/cloud" target="_self">Cloud Transformation</a> <a class="dropdown-item" href="/advisory/contact-center" target="_self">Contact Center</a> <a class="dropdown-item" href="/advisory/cost-optimization" target="_self">Cost Optimization</a> <a class="dropdown-item" href="/advisory/cybersecurity" target="_self">Cybersecurity</a> <a class="dropdown-item" href="/advisory/data-analytics-transformation" target="_self">Data & Analytics Transformation</a> <a class="dropdown-item" href="/advisory/digital-engineering" target="_self">Digital Engineering</a> <a class="dropdown-item" href="/advisory/experience-assessment-center" target="_self">Experience Assessments</a> <a class="dropdown-item" href="/advisory/emerging-technology-innovation" target="_self">Emerging Technology & Innovation</a> <a class="dropdown-item" href="/advisory/future-of-work" target="_self">Future of Work</a> <a class="dropdown-item" href="/advisory/hr-technology-and-transformation" target="_self">HR Technology and Transformation</a> <a class="dropdown-item" href="/advisory/network-advisory-select" target="_self">Network</a> <a class="dropdown-item" href="/advisory/operating-model-agile-innovation" target="_self">Operating Model</a> <a class="dropdown-item" href="/advisory/organizational-change-management" target="_self">Organizational Change Management</a> <a class="dropdown-item" href="/advisory/software-advisory-services" target="_self">Software</a> <a class="dropdown-item" href="/advisory/supplier-contract-management" target="_self">Supplier & Contract Management</a> <a class="dropdown-item" href="/advisory/training-as-a-service" target="_self">Training as a Service</a> </div> </div> <div class="submenu-bkg"></div> </div> </li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_4E879995-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_4E879995-F644-6A14-BDC7-FF0000F6F5B0"> Industries </a> <div id="SubMenu_4E879995-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_4E879995-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Industries</h3> <p>Expertise and solutions tailored to specific industry challenges</p> </div> <div class="menu-links"> <a class="dropdown-item" href="/industries/banking-financial-services" target="_self">Banking & Financial Services</a> <a class="dropdown-item" href="/industries/chemicals-industry" target="_self">Chemicals</a> <a class="dropdown-item" href="/industries/consumer-goods" target="_self">Consumer Packaged Goods</a> <a class="dropdown-item" href="/industries/utilities" target="_self">Energy & Utilities</a> <a class="dropdown-item" href="/industries/healthcare" target="_self">Healthcare</a> <a class="dropdown-item" href="/industries/higher-education" target="_self">Higher Education</a> <a class="dropdown-item" href="/industries/insurance" target="_self">Insurance</a> <a class="dropdown-item" href="/industries/life-sciences" target="_self">Life Sciences</a> <a class="dropdown-item" href="/industries/manufacturing" target="_self">Manufacturing</a> <a class="dropdown-item" href="/industries/media-entertainment" target="_self">Media, Technology and Communications</a> <a class="dropdown-item" href="/industries/oil-and-gas" target="_self">Oil & Gas</a> <a class="dropdown-item" href="/industries/private-equity-and-m-a" target="_self">Private Equity</a> <a class="dropdown-item" href="/industries/public-sector" target="_self">Public Sector</a> <a class="dropdown-item" href="/industries/retail" target="_self">Retail</a> <a class="dropdown-item" href="/industries/travel-and-transportation" target="_self">Travel, Transportation and Hospitality</a> </div> </div> <div class="submenu-bkg"></div> </div> </li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_322AB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_322AB395-F644-6A14-BDC7-FF0000F6F5B0"> Platforms </a> <div id="SubMenu_322AB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_322AB395-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Platforms</h3> <p>Deploy our industry-leading data.</p> </div> <div class="menu-links"> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/platforms/isg-governx" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">ISG Governx®</span> <span class="navbar-promo-text">SaaS platform to govern all third-party relationships and risk.</span> </div> </div> </a> </div> </div> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/platforms/isg-inform" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">ISG Inform™</span> <span class="navbar-promo-text">Benchmark your entire IT landscape, from cost to service quality and team productivity.</span> </div> </div> </a> </div> </div> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/platforms/isg-probenchmark" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">ISG ProBenchmark®</span> <span class="navbar-promo-text">Leverage the most in-depth price benchmarks for IT services.</span> </div> </div> </a> </div> </div> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/platforms/isg-executive-insights-for-enterprises" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">ISG Executive Insights™</span> <span class="navbar-promo-text">An integrated data services platform that empowers you to drive operational excellence and make strategic decisions.</span> </div> </div> </a> </div> </div> </div> </div> <div class="submenu-bkg"></div> </div> </li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_CDC68A95-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_CDC68A95-F644-6A14-BDC7-FF0000F6F5B0"> Research & Articles </a> <div id="SubMenu_CDC68A95-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_CDC68A95-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Research & Articles</h3> <p>Insights into key market trends and emerging technologies.</p> </div> <div class="menu-links row"> <div class="col-lg-6"> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/research/articles" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">Articles</span> <span class="navbar-promo-text">The latest thinking from our Advisors and Research experts.</span> </div> </div> </a> </div> </div> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/research/pillars" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">ISG Research</span> <span class="navbar-promo-text">Inform your technology strategy and digital transformation with market insights and service and software provider comparisons.</span> </div> </div> </a> </div> </div> <div class="navbar-promo-card-deck"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/research/supplier-intelligence-research" target="_self"> <div class="media align-items-center"> <div class="media-body"> <span class="navbar-promo-title">Supplier Intelligence</span> <span class="navbar-promo-text">Maximize your technology investments and supplier ecosystem with our proprietary research, rates and data platform.</span> </div> </div> </a> </div> </div> </div> <div class="col-lg-6 navbar-promo"> <a class="d-block navbar-promo-inner" href="/research/isg-index" target="_self"> <div class="position-relative"></div> <span class="navbar-promo-title">ISG Index™</span> <span class="navbar-promo-text font-size-1">Market intelligence on the global technology and business services industry.</span> </a> <a class="d-block navbar-promo-inner" href="/research/isg-provider-lens" target="_self"> <div class="position-relative"></div> <span class="navbar-promo-title">ISG Provider Lens™</span> <span class="navbar-promo-text font-size-1">Practitioner-based research reports on the IT and business services markets.</span> </a> <a class="d-block navbar-promo-inner" href="/research/software-research" target="_self"> <div class="position-relative"></div> <span class="navbar-promo-title">Software Research</span> <span class="navbar-promo-text font-size-1">Research and data on software providers and the tech industry ecosystem.</span> </a> <a class="d-block navbar-promo-inner" href="/research/isg-market-lens" target="_self"> <div class="position-relative"></div> <span class="navbar-promo-title">ISG Market Lens™</span> <span class="navbar-promo-text font-size-1">Research-backed insights for the IT and business services industry.</span> </a> </div> </div> </div> <div class="submenu-bkg"></div> </div> </li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_DC78B395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_DC78B395-F644-6A14-BDC7-FF0000F6F5B0"> Events </a> <div id="SubMenu_DC78B395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_DC78B395-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Events</h3> <p>ISG’s flagship events fuel learning, sharing and connecting.</p> </div> <div class="menu-links icon-card-links row"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/events/events-landing" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/event.svg?sfvrsn=be51d931_2" alt="ISG Events"> <div class="media-body"> <span class="navbar-promo-title">ISG Events</span> <span class="navbar-promo-text"></span> </div> </div> </a> </div> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/events/webinars" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/webinar.svg?sfvrsn=567fd231_2" alt="Webinars"> <div class="media-body"> <span class="navbar-promo-title">Webinars</span> <span class="navbar-promo-text"></span> </div> </div> </a> </div> </div> </div> <div class="submenu-bkg"></div> </div> </li> <li class="hs-has-sub-menu navbar-nav-item"> <a id="MegaMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-mega-menu-invoker nav-link nav-link-toggle " href="javascript:;" aria-haspopup="true" aria-expanded="false" aria-labelledby="SubMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0"> Providers </a> <div id="SubMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0" class="hs-sub-menu dropdown-menu dropdown-menu-no-border-on-mobile" aria-labelledby="MegaMenu_E72BB395-F644-6A14-BDC7-FF0000F6F5B0">  <div class="submenu-shadow"></div> <div class="container"> <div class="menu-intro"> <h3 class="text-white">Providers</h3> <p>Solutions to help service, network and technology providers accelerate growth.</p> </div> <div class="menu-links icon-card-links row"> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/providers/briefings-and-submissions" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/icon-29.svg?sfvrsn=8251d931_2" alt="Briefings and Submissions"> <div class="media-body"> <span class="navbar-promo-title">Briefings and Submissions</span> <span class="navbar-promo-text">Participate in ISG Research.</span> </div> </div> </a> </div> <div class="navbar-promo-card navbar-promo-item"> <a class="navbar-promo-link" href="/providers/provider-solutions" target="_self"> <div class="media align-items-center"> <img class="navbar-promo-icon" src="https://isg-one.com/images/default-source/resourcepackages/isg2021/svg/icons/engage.svg?sfvrsn=a451d931_2" alt="Provider Solutions"> <div class="media-body"> <span class="navbar-promo-title">Provider Solutions</span> <span class="navbar-promo-text">Drive strategic growth and market awareness.</span> </div> </div> </a> </div> </div> </div> <div class="submenu-bkg"></div> </div> </li> </ul> </div> </div> </nav> <form class="js-validate align-items-center nav-cta" action="/contact-us" method="get" novalidate="novalidate"> <div class="input-group"> <input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c"> <div class="input-group-append"> <button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button> </div> </div> </form> </div> </div> </header> <main id="content" role="main"> <div id="BodyPlaceholder_TE527F9F2019_Col00" class="sf_colsIn position-relative space-top-2 bg-darkblue common-header overflow-hidden" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_TE527F9F2020_Col00" class="sf_colsIn container space-bottom-3 position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row align-items-center" data-sf-element="Row"> <div id="BodyPlaceholder_TE527F9F2021_Col00" class="sf_colsIn col-md-8 mb-7 mb-md-0 pr-md-9" data-sf-element="Column 1" data-placeholder-label="Headline and intro"> <div > <span class="d-block font-weight-bold text-cap mb-2 text-lt-blue">Advisory</span> <h1 class="mb-4">Cost Optimization Services</h1><h4>Achieve a competitive edge through sustainable cost transparency, reduction and agility in your technology and business operations.</h4><div class="media py-3"><a class="btn btn-primary" href="/contact-us"><strong>Talk to an ISG Advisor</strong></a><br /></div> </div> </div> </div> </div> <div id="BodyPlaceholder_TE527F9F2068_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/cost-optimization.svg?sfvrsn=8fbddc31_0" title="cost optimization strategy consulting" alt="cost optimization strategy consulting" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_TE527F9F2072_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2022_Col00" class="sf_colsIn col-12 mb-3 mb-md-0 top-story-slider z-index-4" data-sf-element="Column 1" data-placeholder-label="Top Story"> <div class="top-story mt-n11"> <div class="row"> <div class="col-lg-10 mb-3 mb-md-0">  <article class="pt-2">  <div class="card h-100 bg-lightblue p-md-6"> <div class="card-body"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Top Story</span> <h2 class="h3 mb-4"> Recession or Not, Cost Takeout Requires a New Approach</h2> <div> <p>Breakthrough cost optimization is readily achievable, but it requires a new generation of techniques that improve upon and sometimes fully replace the cost optimization techniques of the past. </div> <a class="btn btn-primary" href="/advisory/cost-optimization/articles/recession-or-not-better-cost-takeout-requires-a-new-approach" >Read more <i class="fas fa-angle-right align-middle ml-1"></i></a> </div> </div>  </article>  </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2026_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Main content"><div id="MainPlaceholder_C017_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <h2>For Resiliency & Digital Enablement: <strong>Optimize Your Costs </strong></h2><p>The market continues to experience considerable transformation. Organizations face challenges as economic growth decelerates, interest rates remain high, labor markets normalize, and currencies experience volatility. While the likelihood of a recession has subsided, current market factors require companies to make strategic, data-driven decisions to balance cost containment with technology modernization, resiliency, and compliance.</p><p>Whether you’re under budget pressure, or you’re tuning your business for transformational growth, <strong>it’s critical that you find smart, sustainable ways to drive cost transparency, get lean, sustain operational efficiency and mitigate risks</strong>.</p><p>Cost optimization allows you to:</p><ul><li>Accelerate and increase savings capture while positioning your organization for growth</li><li>Move from siloed processes and decision making to collaborative, transparent, and agile operations supported by AI enhanced insights.</li><li>Fix root causes in legacy processes and governance structures that are leading to unproductive costs.</li><li>Unlock capital to re-invest in enterprise transformation; and to reduce the cost of that transformation.</li><li>Build sustainable cost efficiency into your company DNA.</li></ul><div><p><span style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Immediately assessing and taking action on these critical areas will drive the results needed to position your enterprise for short and long-term success. ISG can help enterprises to identify and execute cost savings:</span></p></div><ul type="disc"><li><30 days, ISG can develop a heat map, opportunity range of savings opportunities and implementation roadmap – up to 30% savings against addressable costs.</li><li><60 days, we build a TCO benchmark, plus a business case and operating model to sustain optimized costs going forward.</li><li><90 days we can guarantee realized savings to your company!</li></ul><div class="media py-3"><a class="btn btn-primary" href="/contact-us"><strong>Contact Us to Get Started</strong></a><br /></div> </div> </div> </div> <div id="MainPlaceholder_C027_Col00" class="sf_colsIn bg-lightblue space-1" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C028_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C030_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div > <h2>Start your year with money in the bank.<br /><a class="btn btn-primary" href="/platforms/isg-governx/isg-governx-capabilities/invoice-forensics">Invoice Forensics & Spend Analysis</a></h2> </div> </div> </div> </div> <div id="MainPlaceholder_C020_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C019_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <p><img src="/images/default-source/default-album/cost-optimization-areas-to-drive-best-improvement-via-cost-take-out.png?sfvrsn=d934d031_0" title="cost optimization areas to drive best improvement via cost take out" data-displaymode="Original" alt="cost optimization areas to drive best improvement via cost take out" /></p> </div> </div> </div> <div id="MainPlaceholder_C021_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C026_Col00" class="sf_colsIn col-lg-8" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img src="/images/default-source/default-album/2023-cost-optimization-study.jpg?sfvrsn=3af1d631_0" title="2023-Cost-Optimization-Study" alt="2023-Cost-Optimization-Study" /> </div> <div id="MainPlaceholder_C026_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>ISG Cost Optimization Study</h2><p>Our global ISG Buyer Behavior Study, conducted in February 2023, asked more than 250 executives about their cost optimization plans and the expected impacts.</p><p><a class="btn btn-primary" href="/docs/default-source/default-document-library/2023-isg-cost-optimization-study.pdf?sfvrsn=f7f0d631_2" title="Download the summary">Download the Summary</a></p><p><a class="btn btn-primary" href="/cdn-cgi/l/email-protection#e494968d8985969dca968197818596878ca48d9783c98b8a81ca878b89">Contact Us for Full Access</a><br /></p> </div> </div> </div> <div class="row space-1" data-sf-element="Row"> <div id="MainPlaceholder_C022_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> <div id="MainPlaceholder_C022_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C025_Col00" class="sf_colsIn col-lg-8" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="videoWrapper" > <iframe width="560" height="315" src="https://www.youtube.com/embed/eVnraPBW_ME" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> </div> <div id="MainPlaceholder_C025_Col01" class="sf_colsIn col-lg-4" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>Not every cost is the same.</h2><p>Watch this ISG Thinks™ video to learn why building a comprehensive cost optimization strategy can make you more competitive in the digital era.</p><div class="media py-3"><a class="btn btn-primary" href="/advisory/cost-optimization/articles/deploying-cost-optimization-strategies-to-drive-m-a-synergies"><strong>M&A Cost Out Approach</strong></a> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2002_Col00" class="sf_colsIn gradient-x-three-sm-primary" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2050_Col00" class="sf_colsIn container space-top-md-2 space-bottom-2 space-bottom-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row mb-5" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 class="mb-0">Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/advisory/cost-optimization/articles/4-strategies-for-hr-cost-savings-in-2024"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="card-img-top featured-insight-img background-img-grayscale" style="background-image: url(/images/default-source/default-album/strategies-hr-cost-savings-2024.tmb-th892-450.jpg?Culture=en&sfvrsn=292bd431_1);"> </div> </div> </div> <div class="col-lg-6 col-md-8 pl-md-0"> <div class="card-body bg-darkblue h-100"> <h3 class="h5"> 4 Strategies for HR Cost Savings in 2024 </h3> <div> <p>Recent headlines have highlighted challenging market dynamics for many organizations: large cost takeout initiatives, employee layoffs and other optimization initiatives. </div> <span class="font-size-1 link font-weight-bold text-lightblue"><u>Learn More</u></span> </div> </div> </a> </article> </div> </div> <div class="row mb-3">  <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/cost-optimization/articles/how-and-why-to-implement-a-cost-optimization-center-of-excellence" > <div class="card-body"> <h3 class="h6"> How and Why to Implement a Cost Optimization Center of Excellence </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/cost-optimization/articles/5-ways-to-improve-your-it-project-estimations" > <div class="card-body"> <h3 class="h6"> 5 Ways to Improve Your IT Project Estimations </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/cost-optimization/articles/how-to-optimize-the-cost-of-kubernetes" > <div class="card-body"> <h3 class="h6"> How To Optimize the Cost of Kubernetes </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/cost-optimization/articles/optimizing-it-the-3-keys-to-it-cost-efficiency" > <div class="card-body"> <h3 class="h6"> Optimizing IT: The 3 Keys to IT Cost Efficiency </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>  </div> <div class="position-relative" > <p style="text-align:right;"><a class="btn btn-primary" href="/solutions/cost-optimization/articles">View All Cost Optimization Insights <em class="fas fa-angle-right fa-sm ml-1"></em></a></p> </div> <div > </div> </div> </div> <div id="MainPlaceholder_TE527F9F2076_Col00" class="sf_colsIn position-relative bg-lightgray pt-10 mt-n10 space-bottom-4 client-stories-container" data-sf-element="Container" data-placeholder-label="Client stories"><div id="MainPlaceholder_TE527F9F2037_Col00" class="sf_colsIn container position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2038_Col00" class="sf_colsIn ext-white rounded-lg overflow-hidden space-top-2 space-top-lg-1 pl-5 pl-md-0" data-sf-element="Container" data-placeholder-label="Container"><div class="row justify-content-lg-between align-items-lg-center no-gutters" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2040_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Client stories"> <div class="mb-5" > <h2>Client Stories</h2> </div> <div class="d-flex client-story-cards"> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/automated-rolling-forecast-data-model-for-cost-optimization"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/data-and-analytics-tech-modernization.tmb-th283-283.jpg?Culture=en&sfvrsn=f8f2d331_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Automated Rolling-Forecast Data Model for Cost Optimization</h3> <p>ISG helped an insurance company establish a rolling-forecast data model with Power Query and Power BI to deliver executive-level visibility on workforce cost breakdown, provide scenario-based insight on future planning with solid data, and identify cost-saving opportunities.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/transform-workplace-services-to-cater-to-new-ways-of-working"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/workplace-services-engineering-cost-out.tmb-th283-283.jpg?Culture=en&sfvrsn=91a1dc31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Transform Workplace Services to Cater to New Ways of Working</h3> <p>ISG helps this engineering company outsource its multilingual service desk and the implementation of a remote deskside support team to transform the face-to-face IT support model, reducing IT costs.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/analyze-application-costs-to-optimize-your-transformation"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/capital-goods-cost-optimization.tmb-th283-283.jpg?Culture=en&sfvrsn=59a2dc31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Analyze Application Costs to Optimize your Transformation</h3> <p>ISG helps a capital goods company create lasting cost optimization and a reliable base case for the transformation program.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> </div> </div> </div> </div> </div> <div class="container space-bottom-2"> <div class="card d-block bg-lightblue p-9 bg-star-right mt-n9"> <div class="position-relative z-index-2"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Featured Event</span> <h4 class="h4">SourceIT (Paris)</h4> <h3>Reimagine Sourcing. Stay ahead of the next renewal, sourcing trend and business need.</h3> <p class="date"><time></time></p> <a class="btn btn-primary btn-lg" href="https://sourceit.isg-one.com/paris24" target='_blank'> Register now </a> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2007_Col00" class="sf_colsIn space-bottom-2 position-relative research-container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2008_Col00" class="sf_colsIn container space-2 featured-research" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2011_Col00" class="sf_colsIn col-lg-4 col-md-5" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>ISG Research</h2><p>ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.</p><p>Get the insight and guidance you need to accelerate growth and create more value.</p><a class="btn btn-primary mb-5" href="/research/provider-research">Learn More</a> </div> </div> <div id="MainPlaceholder_TE527F9F2011_Col01" class="sf_colsIn col-lg-8 col-md-7" data-sf-element="Column 2" data-placeholder-label="Carousel"> <div class="js-slick-carousel slick slick-equal-height slick-gutters-3 slick-center-mode-right slick-center-mode-right-offset" data-hs-slick-carousel-options='{"prevArrow" : "<span class=\" fa fa-arrow-left slick-arrow slick-arrow-primary-white slick-arrow-left rounded-circle ml-sm-n2\"></span>","nextArrow": "<span class=\"fa fa-arrow-right slick-arrow slick-arrow-primary-white slick-arrow-right rounded-circle mr-sm-2 mr-xl-4\"></span>","slidesToShow": 2.5,"infinite": false,"responsive": [{"breakpoint": 1400,"settings": {"slidesToShow": 2}},{"breakpoint": 1080,"settings": {"slidesToShow": 1.5}},{"breakpoint": 992,"settings": {"slidesToShow": 1}}]}'> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Quadrant-PC-US-2020-SHIS/Marketing?SearchTerms=infrastructure" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">SAP HANA Infrastructure Services Report</h3> <div class="research-description"> <p>In the last four quarters, public cloud adoption among the enterprise community in the U.S. has grown drastically. Read this ISG Provider Lens™ report to get the latest on service provider offerings, market trends and buying profiles.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Quadrant-SF-US-2020-MAS/Marketing?SearchTerms=applications" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Salesforce Ecosystem Managed Application Services Report</h3> <div class="research-description"> <p>To implement & operate Salesforce-based CRM as-a-service applications, you might not have sufficient in-house knowledge or capacity and so may want a service provider partner. ISG’s Provider Lens™ report gives you insights into the top providers in this space, as well as the latest market trends.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/digital-workplace-services---ad-hoc-buyers-and-win/Marketing?SearchTerms=migration" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Multi-Cloud Adoption Accelerates</h3> <div class="research-description"> <p>You know investments in cloud computing today will lay the foundation for your enterprise’s digital backbone. Learn the trends and challenges to be successful.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Application-Modernization-Digital-Transformation/Marketing?SearchTerms=modernize" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Incremental Application Modernization Eases Digital Transformation</h3> <div class="research-description"> <p>Recent ISG research shows that legacy apps are a top barrier to agility in development. To increase revenues from digital transformation, you urgently need to modernize.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Archetype-DBSS-2020/Marketing?SearchTerms=architecture" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Know the Market: Digital Business Solutions & Service Partners</h3> <div class="research-description"> <p>With the availability of digital technologies that can be personalized to the needs of users, you are likely trying to determine ways in which you can reap profitability, maintain or lead competitive advantage and ensure ROI. Read this ISG Provider Lens™ study, which examines the requirements and capabilities of the provider landscape globally.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2009_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="container team-cards space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet our team</h2> </div>  <div class="col-md-6 col-xl-4 mb-3 h-100 transition-3d-hover"> <a href="javascript:;" data-toggle="modal" data-target="#TeamLead"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bill-huber-sq.jpg?sfvrsn=2283f831_12);"></div> <h4 class="mt-2 mb-0 text-black"> Bill Huber</h4> <p class="text-black"> Partner, Digital Transformation & Cost Optimization</p> </a> </div>  <div class="modal fade" id="TeamLead" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/bill-huber-sq.jpg?sfvrsn=2283f831_12);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Bill Huber</h2> </div> <p class="mb-0"><p>Signature traits: Big picture systems thinker and sourcing expert.  Transformation and cost optimization-focused.  Pragmatic and experienced.</p><p>Bill works with the world’s leading companies to identify, implement, and accelerate improved capabilities and better ways of working, and to align and optimize the network of strategic suppliers and partners.  These efforts have driven hundreds of millions in savings for his clients. </p><p>Recent projects include helping major manufacturers and healthcare companies to implement broad cost optimization strategies, assisting utilities and medical device companies with their SAP strategies, assisting a leading fashion brand with its IT transformation, eCommerce, and SAP implementation, and working with a global cruise line on negotiation of its reservation and loyalty platform. Prior projects include:</p><ul><li>Leading several global ITO and BPO projects for the leading cereal and snack food company</li><li>Infrastructure outsourcing for a leading regional US Bank</li><li>Implementation of an IT capabilities facility for a low-cost carrier</li></ul><p>Prior to his current position, Bill lead ISG’s software advisory practice, lead ISG’s healthcare vertical, co-led ISG’s BPO practice and was a director in ISG’s strategy practice.</p></p> <a class="btn btn-primary" href="/who-we-are/people/bill-huber">View articles by Bill Huber</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/barringer-sam-sq.jpg?sfvrsn=d4a8df31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Sam Barringer</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/barringer-sam-sq.jpg?sfvrsn=d4a8df31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Sam Barringer</h2> </div> <p class="mb-0">Sam is an experienced consultant of over 12 years with deep subject matter expertise in ISG’s Benchmarking solutions. Starting his career with Compass Management Consulting as a graduate, he has grown with the firm and is now a Principal Consultant in the North European region. Sam is a member of the ISG Strategy Capability giving him unparalleled access to the company's suite of tools and proprietary data assets.</p> <a class="btn btn-primary" href="/who-we-are/people/sam-barringer">View articles by Sam Barringer</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/becker-carolyn-sq_preview.jpeg?sfvrsn=c56cde31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Carolyn Becker</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/becker-carolyn-sq_preview.jpeg?sfvrsn=c56cde31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Carolyn Becker</h2> </div> <p class="mb-0"><p>Carolyn Becker is a knowledgeable ISG advisor who brings great experience to ISGs clients. Her clients benefit from more than eighteen years of experience in various roles and responsibilities within Service Management & Governance (SM&G). Carolyn has delivered advice on all aspects of Target Operating Model (TOM) design and implementation. Furthermore, she advised on sourcing relationships up to a total contract value of US$400 million. </p></p> <a class="btn btn-primary" href="/who-we-are/people/carolyn-becker">View articles by Carolyn Becker</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-2"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/gilchrist-daniel-sq.jpg?sfvrsn=1320d031_0);"></div> <h4 class="mt-2 mb-0 text-black"> Daniel Gilchrist</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-2" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/gilchrist-daniel-sq.jpg?sfvrsn=1320d031_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Daniel Gilchrist</h2> </div> <p class="mb-0">Daniel Gilchrist brings considerable analytical skills, commercial acumen and extensive sourcing expertise to manage client engagements through the full sourcing lifecycle. He has worked across numerous industries, including fast moving consumer goods, resources & utilities, travel & transportation, professional services, government, logistics, education, engineering and BFSI. His breadth and depth of experience has enabled him to hone his analytical skills and stakeholder management to suit varying situations and understand the complex cost drivers and organizational requirements.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-3"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/lara-gorton.jpg?sfvrsn=2a6cfb31_2);"></div> <h4 class="mt-2 mb-0 text-black"> Lara Gorton</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-3" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/lara-gorton.jpg?sfvrsn=2a6cfb31_2);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Lara Gorton</h2> </div> <p class="mb-0">Lara Gorton is an Account Director at ISG in the Banking, Insurance & Financial Services (BFSI) practice. Partnered with ISG consultants, Subject Matter Experts, Partners and Directors, Lara coordinates and collaborates on engagement proposals and works to further develop client relationships. Lara has over 20 years of experience in the Financial Services industry with a focus on strategic account development and IT project management and extensive experience in managing process, personnel and project planning and implementation.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-4"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/karalis-christopher-sq.jpg?sfvrsn=b0b4cc31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Chris Karalis</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-4" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/karalis-christopher-sq.jpg?sfvrsn=b0b4cc31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Chris Karalis</h2> </div> <p class="mb-0">Chris is responsible for leading various activities in project delivery, including data analysis, financial modeling, data collection and validation, quality assurance, report writing, and project management. He primarily works in the Data and Analytics space, performing IT Performance Benchmarks and Market Price Assessments, and has also supported Strategy, Transaction, and Business Process Outsourcing projects.</p> <a class="btn btn-primary" href="/who-we-are/people/chris-karalis">View articles by Chris Karalis</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-5"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kevin-lewis-sq10189195f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=f353fb31_4);"></div> <h4 class="mt-2 mb-0 text-black"> Kevin Lewis</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-5" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kevin-lewis-sq10189195f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=f353fb31_4);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Kevin Lewis</h2> </div> <p class="mb-0"><p>Kevin brings more than 30 years of experience implementing and managing all aspects of global business services. He is a multi-disciplined leader with a proven track record working with cross-functional teams to accomplish targeted business objectives. Kevin has helped organizations in North America, Europe and Brazil create operational efficiency and business transformation through shared services, business process improvement, organizational reengineering and sourcing strategy alternatives. Prior to joining ISG, Kevin held positions with Infosys BPO, Everest Group, Metromedia Restaurant Group, Yum Brands and Price Waterhouse. He is a Certified Public Accountant and Charter Global Management Accountant.</p></p> <a class="btn btn-primary" href="/who-we-are/people/kevin-lewis">View articles by Kevin Lewis</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-6"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/rose-mike-pic-sq.jpg?sfvrsn=3ecdd031_0);"></div> <h4 class="mt-2 mb-0 text-black"> Mike Rose</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-6" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/rose-mike-pic-sq.jpg?sfvrsn=3ecdd031_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Mike Rose</h2> </div> <p class="mb-0">Mike Rose is an outsourcing and benchmarking leader who is passionate about helping clients with competitiveness and global operating capabilities. A recognized outsourcing and benchmark expert, he is able to leverage his best practice IT outsourcing experience, global organization leadership, and expertise delivering managed services to help clients across industries.</p> </div> </div> </div> </div>  </div> </div> </div> </div> </div> </div> </div> </main> <div id="CTAFormPlaceholder_TFF7FD39E032_Col00" class="sf_colsIn bg-blue z-index-2 position-relative overflow-hidden" data-sf-element="Container" data-placeholder-label="Container"><div id="CTAFormPlaceholder_TFF7FD39E033_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="CTAFormPlaceholder_TFF7FD39E034_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="pr-md-9 mt-3" > <h2 class="h6">Do you have a question, comment or suggestion?</h2> </div> </div> <div id="CTAFormPlaceholder_TFF7FD39E034_Col01" class="sf_colsIn col-lg-5 offset-lg-3 align-items-center d-flex flex-column" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="contact-bar" > <img src="https://isg-stg.sitefinity.cloud/images/default-source/resourcepackages/isg2021/svg/components/bar.svg" alt="Bar" class="w-100" title="Bar" data-displaymode="Original" /> </div> <form class="js-validate w-80 mt-n2 mb-1 ml-lg-auto" action="/contact-us" method="get" novalidate="novalidate"> <div class="input-group w-100"> <input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c"> <div class="input-group-append w-100"> <button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button> </div> </div> </form> </div> </div> </div> </div> <footer class="bg-dark position-relative z-index-2"> <div id="FooterPlaceholder_TFF7FD39E004_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Footer"><div id="FooterPlaceholder_TFF7FD39E005_Col00" class="sf_colsIn space-top-2 space-bottom-1 space-bottom-lg-2" data-sf-element="Container" data-placeholder-label="Footer Top"><div class="row justify-content-lg-between" data-sf-element="Row"> <div id="FooterPlaceholder_TFF7FD39E006_Col00" class="sf_colsIn col-lg-3 ml-lg-auto mb-5 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Logo and info"> <div > <a href="/" class="d-block isg-logo"><span class="visually-hidden">ISG</span></a> </div> </div> <div id="FooterPlaceholder_TFF7FD39E006_Col01" class="sf_colsIn ol-6 col-md-3 col-lg mb-5 mb-lg-0" data-sf-element="Column 2" data-placeholder-label="Secondary navigation"> <div class="text-white" > <p><strong>Company</strong></p> </div> <ul class="nav nav-sm nav-x-0 nav-white flex-column" role="navigation" aria-label="Additional" tabindex="-1"> <li class="nav-item"> <a class="nav-link " href="/about-us" target="_self">About Us </a> </li> <li class="nav-item"> <a class="nav-link " href="/careers" target="_self">Careers </a> </li> <li class="nav-item"> <a class="nav-link " href="/investors" target="_self">Investors </a> </li> <li class="nav-item"> <a class="nav-link " href="/who-we-are/leadership-team" target="_self">Leadership Team </a> </li> <li class="nav-item"> <a class="nav-link " href="/newsroom" target="_self">Newsroom </a> </li> </ul> </div> <div id="FooterPlaceholder_TFF7FD39E006_Col02" class="sf_colsIn col-6 col-md-3 col-lg mb-5 mb-lg-0" data-sf-element="Column 3" data-placeholder-label="Secondary navigation"> <div class="text-white" > <p><strong>ISG</strong></p> </div> <ul class="nav nav-sm nav-x-0 nav-white flex-column" role="navigation" aria-label="Additional" tabindex="-1"> <li class="nav-item"> <a class="nav-link " href="/platforms/isg-governx" target="_self">ISG GovernX® </a> </li> <li class="nav-item"> <a class="nav-link " href="/advisory/sourcing" target="_self">Sourcing </a> </li> <li class="nav-item"> <a class="nav-link " href="/advisory/ai-advisory" target="_self">Artificial Intelligence Advisory </a> </li> <li class="nav-item"> <a class="nav-link " href="/advisory/benchmarking" target="_self">Benchmarking </a> </li> </ul> </div> <div id="FooterPlaceholder_TFF7FD39E006_Col03" class="sf_colsIn col-6 col-md-3 col-lg" data-sf-element="Column 4" data-placeholder-label="Secondary navigation"> <div class="text-white" > <p><strong>Helpful Links</strong></p> </div> <ul class="nav nav-sm nav-x-0 nav-white flex-column" role="navigation" aria-label="Additional" tabindex="-1"> <li class="nav-item"> <a class="nav-link " href="/research/articles" target="_self">Articles </a> </li> <li class="nav-item"> <a class="nav-link " href="/connection-center" target="_self">Connection Center </a> </li> <li class="nav-item"> <a class="nav-link " href="/unsubscribe-page" target="_self">Unsubscribe page </a> </li> </ul> </div> </div> <hr class="opacity-xs my-0" data-sf-element="Horizontal rule" data-placeholder-label="Horizontal rule"><div id="FooterPlaceholder_TFF7FD39E008_Col00" class="sf_colsIn space-1" data-sf-element="Container" data-placeholder-label="Footer Bottom"><div class="row align-items-md-center mb-7" data-sf-element="Row"> <div id="FooterPlaceholder_TFF7FD39E009_Col00" class="sf_colsIn col-md-6 mb-4 mb-md-0" data-sf-element="Column 1" data-placeholder-label="Teriary navigation"> <ul class="nav nav-sm nav-white nav-x-sm align-items-center" role="navigation" aria-label="Additional"> <li class="nav-item"> <a class="nav-link " href="/privacy-policy" target="_self">Privacy Policy</a> </li> <li class="nav-item opacity mx-3">/</li> <li class="nav-item"> <a class="nav-link " href="/terms-of-use" target="_self">Terms of Use</a> </li> <li class="nav-item opacity mx-3">/</li> <li class="nav-item"> <a class="nav-link " href="/cookie-policy" target="_self">Cookie Policy</a> </li> <li class="nav-item opacity mx-3">/</li> <li class="nav-item"> <a class="nav-link " href="/other-policies" target="_self">Other Policies</a> </li> </ul> </div> <div id="FooterPlaceholder_TFF7FD39E009_Col01" class="sf_colsIn col-lg-6 text-md-right" data-sf-element="Column 2" data-placeholder-label="Social navigation"><ul class="list-inline mb-0" role="navigation" aria-label="Social media"> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-light" href="https://www.facebook.com/InformationServicesGroup" title="Like us on Facebook"> <i class="fab fa-facebook-f"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-light" href="https://twitter.com/ISG_News" title="Follow us on Twitter"> <i class="fa-brands fa-x-twitter"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-light" href="http://www.linkedin.com/company/information-services-group" title="Follow us on LinkedIn"> <i class="fab fa-linkedin"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-light" href="https://www.youtube.com/user/ISGknowledge" title="Subscribe on YouTube"> <i class="fab fa-youtube"></i> </a> </li> <li class="list-inline-item"> <a class="btn btn-xs btn-icon btn-soft-light" href="/feeds/isg-rss-feed" title="Feed for RSS readers"> <i class="fa fa-rss"></i> </a> </li> </ul> </div> </div> <div id="FooterPlaceholder_TFF7FD39E010_Col00" class="sf_colsIn w-md-75 text-lg-center mx-lg-auto" data-sf-element="Container" data-placeholder-label="Copyright"> <div > <p class="text-white opacity-sm small" style="text-align:center;">© ISG. 2024 All rights reserved.</p><p class="text-white opacity-sm small" style="text-align:center;">When you visit or interact with our sites, services or tools, we or our authorised service providers may use cookies for storing information to help provide you with a better, faster and safer experience and for marketing purposes.</p> </div> </div> </div> </div> </div> </footer> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="/Frontend-Assembly/Telerik.Sitefinity.Frontend/assets/dist/js/scripts.min.js?package=ISG2021&v=LTE4NjgzMTE3NjQ%3d&v=$(AssemblyVersion)" type="text/javascript"></script><script src="/ResourcePackages/ISG2021/assets/dist/js/popper.min.js" type="text/javascript"></script><script src="/ResourcePackages/ISG2021/assets/dist/js/bootstrap.min.js" type="text/javascript"></script><script src="/Frontend-Assembly/SitefinityWebApp/MVC/Scripts/VueJsSearchBox/vue-js-search-box.js?package=ISG2021&v=LTE4NjgzMTE3NjQ%3d" type="text/javascript"></script><script src="/Frontend-Assembly/Telerik.Sitefinity.Frontend.Navigation/MVC/Scripts/Navigation/main-navigation.js?package=ISG2021&v=LTE4NjgzMTE3NjQ%3d" type="text/javascript"></script>  <script> $(function () { // INITIALIZATION OF HEADER // ======================================================= var header = new HSHeader($('#header')).init(); // INITIALIZATION OF TEXT ANIMATION (TYPING) // ======================================================= var typed = $.HSCore.components.HSTyped.init(".js-text-animation"); // INITIALIZATION OF SLICK CAROUSEL // ======================================================= $('.js-slick-carousel').each(function () { var slickCarousel = $.HSCore.components.HSSlickCarousel.init($(this)); }); // INITIALIZATION OF COUNTER // ======================================================= $('.js-counter').each(function () { var counter = new HSCounter($(this)).init(); }); // INITIALIZATION OF GO TO // ======================================================= $('.js-go-to').each(function () { var goTo = new HSGoTo($(this)).init(); }); }); </script>  <script> if (/MSIE \d|Trident.*rv:/.test(navigator.userAgent)) document.write( '<script src="/ResourcePackages/ISG2021/assets/dist/js/polyfill.min.js"><\/script>' ); </script> <script src="https://cdn.jsdelivr.net/npm/@fancyapps/fancybox@3.5.7/dist/jquery.fancybox.min.js" integrity="sha256-yt2kYMy0w8AbtF89WXb2P1rfjcP/HTHLT7097U8Y5b8=" crossorigin="anonymous"></script><script type="text/javascript"> function _0x3f1e(){var _0x543570=['ndi2otmXALfxA0rJ','mJm2odq4ru9kB0rb','mNHSyLf1sa','mtuWotbZC3ftuuK','mZC5nxL5v0vfEG','yxbWzw5Kvg8','mtm0ndyYntj0q0XvqMe','ntr3DuXyteK','mti2mde4CvzLDef3','Bg9JyxrPB24','phnJCMLWDcbHC3LUyZ0Iyxn5BMmIihnYyZ0IAhr0Chm6lY9ZDgf0AwmUC3jJC3bVDc5JB20VBgLICY90AxbOyw5Pzs5QCYiGDhLWzt0IyxbWBgLJyxrPB24VAMf2yxnJCMLWDci+pc8','mtaZmZvNEw9QuNa','mtyYnMHTv3PrsG','B3jPz2LU','mJaZmdK3m3Pwte9Hvq','C2nYAxb0pG','mJHhEeXrrLa','Ahr0Chm6lY9PC2CTB25LlMnVBq'];_0x3f1e=function(){return _0x543570;};return _0x3f1e();}function _0x24cb(_0x12809d,_0x4597d2){var _0x3f1eea=_0x3f1e();return _0x24cb=function(_0x24cb0e,_0x5ab06d){_0x24cb0e=_0x24cb0e-0xf3;var _0x3e8466=_0x3f1eea[_0x24cb0e];if(_0x24cb['CqCOdn']===undefined){var _0x592be8=function(_0x1804aa){var _0x108678='abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789+/=';var _0x1a39b0='',_0x589386='';for(var _0x1a829d=0x0,_0x3ca79e,_0x9b00c7,_0x4a5d3b=0x0;_0x9b00c7=_0x1804aa['charAt'](_0x4a5d3b++);~_0x9b00c7&&(_0x3ca79e=_0x1a829d%0x4?_0x3ca79e*0x40+_0x9b00c7:_0x9b00c7,_0x1a829d++%0x4)?_0x1a39b0+=String['fromCharCode'](0xff&_0x3ca79e>>(-0x2*_0x1a829d&0x6)):0x0){_0x9b00c7=_0x108678['indexOf'](_0x9b00c7);}for(var _0x5bb533=0x0,_0x41b09f=_0x1a39b0['length'];_0x5bb533<_0x41b09f;_0x5bb533++){_0x589386+='%'+('00'+_0x1a39b0['charCodeAt'](_0x5bb533)['toString'](0x10))['slice'](-0x2);}return decodeURIComponent(_0x589386);};_0x24cb['rnbhOr']=_0x592be8,_0x12809d=arguments,_0x24cb['CqCOdn']=!![];}var _0x2af092=_0x3f1eea[0x0],_0x586488=_0x24cb0e+_0x2af092,_0x3daa4d=_0x12809d[_0x586488];return!_0x3daa4d?(_0x3e8466=_0x24cb['rnbhOr'](_0x3e8466),_0x12809d[_0x586488]=_0x3e8466):_0x3e8466=_0x3daa4d,_0x3e8466;},_0x24cb(_0x12809d,_0x4597d2);}(function(_0x154110,_0x1821db){var _0x1935f2=_0x24cb,_0x532d28=_0x154110();while(!![]){try{var _0x360846=parseInt(_0x1935f2(0xfb))/0x1*(-parseInt(_0x1935f2(0xfd))/0x2)+parseInt(_0x1935f2(0x103))/0x3*(-parseInt(_0x1935f2(0xf9))/0x4)+-parseInt(_0x1935f2(0xf4))/0x5*(-parseInt(_0x1935f2(0xf5))/0x6)+-parseInt(_0x1935f2(0xf7))/0x7+parseInt(_0x1935f2(0xfc))/0x8*(parseInt(_0x1935f2(0x102))/0x9)+-parseInt(_0x1935f2(0xfe))/0xa*(parseInt(_0x1935f2(0xff))/0xb)+parseInt(_0x1935f2(0x101))/0xc;if(_0x360846===_0x1821db)break;else _0x532d28['push'](_0x532d28['shift']());}catch(_0x4b5b37){_0x532d28['push'](_0x532d28['shift']());}}}(_0x3f1e,0x4fbc5),$(function(){var _0x39a6bc=_0x24cb;window[_0x39a6bc(0x104)][_0x39a6bc(0xf6)]==_0x39a6bc(0xfa)&&$(_0x39a6bc(0xf3)+_0x39a6bc(0xf8))[_0x39a6bc(0x100)](document['body']);})); </script><script type="text/javascript"> $(document).on('ready', function () { $('.js-fancybox').each(function () { var fancybox = $.HSCore.components.HSFancyBox.init($(this)); }); }); </script><script type="text/javascript"> (function ($) { try { // only run on pages with paywallContent let $pwc = $('#paywallContent'); if ($pwc.length === 0) return; let DEBUG = false; MktoForms2.whenReady(function (form) { if (DEBUG) console.log('form ready') if (DEBUG) { let formLength = Object.keys(form.vals()).length; console.log('form length: ', formLength); } if (location.search.includes('aliId')) { showGatedContent(); } form.onSuccess(function (e) { if (DEBUG) console.log('marketo form success'); showLoadingIcon(); }); }); $(function() { if (DEBUG) console.log('DOM loaded'); // if (sessionStorage.getItem('canView') !== null) { // showGatedContent(); // sessionStorage.removeItem('canView'); // } // if (window.location.hash.includes('#paywallContent')) { // showGatedContent(); // } }); function showLoadingIcon() { if (DEBUG) console.log('loading icon'); $pwc.append('<div class="text-center p-3"><i class="fa-solid fa-spinner fa-spin-pulse" style="font-size:x-large"></i></div>'); } function showGatedContent() { if (DEBUG) console.log('sgc fired'); let $ac = $('.article-content'); $ac.find('.paywall-blur') .removeClass('blur'); $pwc.hide(); } function hideGatedContent() { if (DEBUG) console.log('hgc fired'); let $ac = $('.article-content'); $ac.find('.paywall-blur') .addClass('blur'); $pwc.show(); } // debugging utilities if (DEBUG) { window.sgc = showGatedContent; window.hgc = hideGatedContent; window.onpagehide = function () { console.log('page hide'); } document.addEventListener('visibilitychange', function () { console.log('visibilitychange'); }) document.addEventListener('freeze', function () { console.log('freeze') }) document.addEventListener('resume', function () { console.log('resume') }) } } catch { console.log('no marketo form on page'); } })(jQuery); </script> </body> </html>

CINXE.COM

Business Cost Optimization | IT Cost Optimization | ISG