CINXE.COM

<!DOCTYPE html>    <html lang="en" class="no-js">  <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.cra-arc.gc.ca/gncy/menu-fra.html","20130809154159","https://web.archive.org/","web","/_static/", "1376062919"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta charset="utf-8"/>  <title>脌 propos de l'Agence du revenu du Canada (ARC)</title> <link rel="shortcut icon" href="/web/20130809154159im_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/images/favicon.ico"/> <meta name="description" content="Cette page d'index fournit un 茅ventail de renseignements sur l'Agence du revenu du Canada (ARC) comprenant la mission et les valeurs de l'Agence, des notes biographiques sur la ministre et le commissaire, les plans futurs de l'Agence ainsi que leur engagement envers le public."/> <meta name="dcterms.creator" content="Gouvernement du Canada, Agence du revenu du Canada"/> <meta name="dcterms.title" content="脌 propos de l'Agence du revenu du Canada (ARC)"/> <meta name="dcterms.issued" title="W3CDTF" content="1999-11-01"/> <meta name="dcterms.modified" title="W3CDTF" content="2013-07-17"/> <meta name="dcterms.subject" title="scheme" content="Agence du revenu du Canada, service 脿 la client猫le, prestation des services, 茅valuation du rendement, qualit茅 de service"/> <meta name="dcterms.language" title="ISO639-2" content="fra"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>   <script src="/web/20130809154159js_/http://www.cra-arc.gc.ca/wet-boew/js/jquery.min.js"></script> <link rel="stylesheet" href="/web/20130809154159cs_/http://www.cra-arc.gc.ca/wet-boew/grids/css/util-min.css"/> <link rel="stylesheet" href="/web/20130809154159cs_/http://www.cra-arc.gc.ca/wet-boew/js/css/pe-ap-min.css"/> <link rel="stylesheet" href="/web/20130809154159cs_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/css/theme-min.css"/> <noscript><link rel="stylesheet" href="/web/20130809154159cs_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/css/theme-ns-min.css"/></noscript>  </head> <body> <div id="wb-body-sec"> <div id="wb-skip"> <ul id="wb-tphp"> <li id="wb-skip1"> <a href="#wb-cont">Passer au contenu principal</a> </li> <li id="wb-skip2"> <a href="#wb-nav">Passer au menu secondaire</a> </li> </ul> </div> <div id="wb-head"> <div id="wb-head-in"> <header>  <nav role="navigation"> <div id="gcwu-gcnb"> <h2>Barre de navigation de la gouvernement de Canada</h2> <div id="gcwu-gcnb-in"> <div id="gcwu-gcnb-fip"> <div id="gcwu-sig"> <div id="gcwu-sig-in"> <object type="image/svg+xml" aria-label="Gouvernement du Canada" tabindex="-1" role="img" data="/web/20130809154159im_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/images/sig-fra.svg"> <img src="/web/20130809154159im_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/images/sig-fra.png" alt="Gouvernement du Canada"/> </object> </div> </div> <ul> <li id="gcwu-gcnb1"> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.canada.gc.ca/menu-fra.html">Canada.gc.ca</a> </li> <li id="gcwu-gcnb2"> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.servicecanada.gc.ca/fra/accueil.shtml">Services</a> </li> <li id="gcwu-gcnb3"> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.canada.gc.ca/aboutgov-ausujetgouv/depts/menu-fra.html">Minist猫res</a> </li> <li id="gcwu-gcnb-lang"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/menu-eng.html" lang="en">English</a> </li> </ul> </div> </div> </div> </nav> <div id="gcwu-bnr" role="banner"> <div id="gcwu-bnr-in"> <div id="gcwu-wmms"> <div id="gcwu-wmms-in"> <object type="image/svg+xml" aria-label="Symbole du gouvernement du Canada" tabindex="-1" role="img" data="/web/20130809154159im_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/images/wmms.svg"> <img src="/web/20130809154159im_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/images/wmms.png" alt="Symbole du gouvernement du Canada"/> </object> </div> </div> <div id="gcwu-title"> <p id="gcwu-title-in"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/menu-fra.html">Agence du revenu du Canada</a> </p> </div> <section role="search"> <div id="gcwu-srchbx"> <h2>Recherche</h2> <form action="https://web.archive.org/web/20130809154159/http://recherche-search.gc.ca/rGs/s_r" method="get"> <div id="gcwu-srchbx-in"> <label for="gcwu-srch">Recherchez le site Web</label> <input id="gcwu-srch" type="text" name="q" value="" size="27" maxlength="150"/> <input type="hidden" name="langs" value="fra"/> <input type="hidden" name="s5bm3ts21rch" value="x"/> <input type="hidden" name="cdn" value="cra"/> <input type="hidden" name="st" value="s"/> <input type="hidden" name="num" value="10"/> <input type="hidden" name="st1rt" value="0"/> <input id="gcwu-srch-submit" name="gcwu-srch-submit" type="submit" value="Recherche"/> </div> </form> </div> </section> </div> </div> <nav role="navigation"> <div id="gcwu-psnb"> <h2>Menu du site</h2> <div id="gcwu-psnb-in"> <div class="wet-boew-menubar"> <div> <ul class="mb-menu"> <li> <div> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/ndvdls-fmls/menu-fra.html">Particuliers et familles</a> </div> </li> <li> <div> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/bsnsss/menu-fra.html">Entreprises</a> </div> </li> <li> <div> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/chrts-gvng/menu-fra.html">Organismes de bienfaisance et dons</a> </div> </li> <li> <div> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/rprsnttvs/menu-fra.html">Repr茅sentants</a> </div> </li> </ul> </div> </div> </div> </div> <div id="gcwu-bc"> <h2>Fil d'Ariane</h2> <div id="gcwu-bc-in"> <ol> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/menu-fra.html">Accueil</a> </li> <li>脌 propos de l'Agence du revenu du Canada (ARC)</li> </ol> </div> </div> </nav> </header> </div> </div> <div id="wb-core"> <div id="wb-core-in" class="equalize"> <div id="wb-main" role="main"> <div id="wb-main-in">  <h1 id="wb-cont">脌 propos de l'Agence du revenu du Canada (ARC)</h1><p>L'Agence du revenu du Canada (ARC) voit 脿 l'application聽:</p><ul><li>des lois fiscales au nom du gouvernement du Canada et de la plupart des provinces et territoires; et</li><li>de divers programmes de prestations socio茅conomiques et de programmes d'encouragement offerts par l'entremise du r茅gime fiscal.</li></ul><h2>Quoi de neuf</h2><ul class="noBullet"><li><a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/tp/menu-fra.html">Acc猫s 脿 l'information et protection des renseignements personnels</a></li></ul> <div class="module-related span-6"> <h2 class="background-medium">脌 propos de l'ARC</h2> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/mnstr/menu-fra.html"> <strong>Ministre</strong> </a> <br/><br/> 脌 propos de la ministre du Revenu national.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/cmmssnr/menu-fra.html"> <strong>Commissaires</strong> </a> <br/><br/> 脌 propos du commissaire et premier dirigeant de l'ARC et du commissaire d茅l茅gu茅.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/brd/menu-fra.html"> <strong>Conseil de direction</strong> </a> <br/><br/> 脌 propos du Conseil de direction de l'ARC, son r么le et ses membres.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/prgrms_srvcs/mssn-fra.html"> <strong>Mission, vision, promesse et valeurs</strong> </a> <br/><br/> Ce que nous faisons, notre vision pour l'avenir, notre engagement et les valeurs qui guident notre organisation.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/bkgrd-fra.html"> <strong>Structure et cadre d'exploitation</strong> </a> <br/><br/> Comment l'ARC est structur茅e et comment elle m猫ne ses activit茅s.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/ctsrgltns/menu-fra.html"> <strong>Lois et r猫glements</strong> </a> <br/><br/> Les lois et r猫glements que l'ARC administre.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/crprt-fra.html"> <strong>Rapports et renseignements d'entreprise</strong> </a> <br/><br/> Rapports annuels, rapports statistiques, rapports de v茅rification, et autres publications et renseignements d'entreprise.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/tbcc/menu-fra.html"> <strong>Accords de r猫glement g茅n茅ral</strong> </a> <br/><br/> Les gouvernements f茅d茅ral et provinciaux ont conclu des accords de r猫glement g茅n茅ral avec des entreprises du tabac.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/lrt/menu-fra.html"> <strong>Alerte fiscale</strong> </a> <br/><br/> M茅fiez-vous des stratag猫mes fiscaux qui semblent trop beaux pour 锚tre vrais! Apprenez comment vous en prot茅ger.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/bdgt/menu-fra.html"> <strong>Budgets du gouvernement f茅d茅ral et autres annonces en mati猫re de l茅gislations f茅d茅rales</strong> </a> <br/><br/> Information budg茅taire du gouvernement f茅d茅ral selon l'ann茅e et autres annonces en mati猫re de l茅gislations f茅d茅rales.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/jitsic-cicafi/menu-fra.html"> <strong>Centre d'information conjoint sur les abris fiscaux internationaux</strong> </a> <br/><br/> Collaborer en vue de trouver des solutions internationales pour contrer les abus fiscaux.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/hrmnztn/menu-fra.html"> <strong>Changements apport茅s 脿 la taxe de vente harmonis茅e (TVH) </strong> </a> <br/><br/> Le 1er avril 2013, la C.-B. et l'脦.-P.-脡. changeront la fa莽on dont leurs taxes de vente sont administr茅es.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/fnnclltrcy-fra.html"> <strong>Comprendre limp么t et les taxes</strong> </a> <br/><br/> Informez-vous sur le r茅gime fiscal du Canada : comment il vous est profitable et quelles sont vos obligations.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/txnf/menu-fra.html"> <strong>Les r茅ductions d'imp么t travaillent pour vous!</strong> </a> <br/><br/> D茅couvrez les nombreux cr茅dits d'imp么t, avantages, services et renseignements 脿 votre disposition pendant cette p茅riode de production des d茅clarations de revenus.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/fctip-picevo/menu-fra.html"> <strong>Programme d'incitation pour congr猫s 茅trangers et voyages organis茅s</strong> </a> <br/><br/> Le PICEVO est un programme de remboursement qui vise attirer des groupes de voyageurs au Canada.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/prgrms_srvcs-fra.html"> <strong>Programmes et services</strong> </a> <br/><br/> Programmes et services qui traitent des infractions fiscales, des diff茅rends, des plaintes li茅es au service, des divulgations volontaires et de vos droits.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/trdnt/menu-fra.html"> <strong>Projet Trident </strong> </a> <br/><br/> Un projet d'ex茅cution dans l'ensemble de l'ARC visant trois types de fraude聽: les fraudes des sp茅cialistes en d茅clarations, les fraudes li茅es aux organismes de bienfaisance et le vol d'identit茅.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/dsclsr/menu-fra.html"> <strong>Rapports de divulgation proactive</strong> </a> <br/><br/> Les contrats de plus de 10 000 $, les octrois de subventions et de contributions de plus de 25 000 $, les reclassifications d'emplois et les frais de voyage et d'accueil.</li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/cllctns/menu-fra.html"> <strong>Recouvrement int茅gr茅</strong> </a> <br/><br/> L'ARC est responsable et doit rendre compte du recouvrement des dettes actives pour les programmes de Ressources humaines et D茅veloppement social Canada.</li> </ul> </div> <h2><a id="autre" name="autre"></a>Autres liens utiles</h2> <ul> <li><a href="https://web.archive.org/web/20130809154159/http://www.servicecanada.gc.ca/fr/accueil.shtml">Service Canada</a></li> <li><a href="https://web.archive.org/web/20130809154159/http://www.entreprisescanada.ca/fra/">Entreprises Canada</a></li> <li><a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/xtrnl_sts/gtwy-fra.html">Passerelle d'information pour le consommateur canadien</a></li> <li><a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/nwrtng-fra.html">Par écrit s.v.p.! (Association canadienne des constructeurs d'habitations)</a></li> <li><a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/yrmny-fra.html">Le réseau votreargent (Association des banquiers canadiens)</a></li> <li><a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/qcc/menu-fra.html">Club quart de siècle ARC</a></li> </ul> <dl id="gcwu-date-mod" role="contentinfo"> <dt>Date de modification:</dt> <dd> <span> <time>2013-07-17</time> </span> </dd> </dl> <div class="clear">聽</div> </div> </div> <div id="wb-sec"> <div id="wb-sec-in"> <nav role="navigation"> <h2 id="wb-nav">Menu secondaire</h2> <div class="wb-sec-def">  <section> <h3 class="top-section"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/rsrcs/menu-fra.html">Ressources</a> </h3> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/esrvc-srvce/menu-fra.html"><span class="wb-icon-monitor"></span>Services en ligne</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/formspubs/menu-fra.html"><span class="wb-icon-documents"></span>Formulaires et publications</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/azindex/menu-fra.html"><span class="wb-icon-book-open"></span>Index A 脿 Z</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/cntct/menu-fra.html"><span class="wb-icon-mail-open"></span>Contactez-nous</a> </li> </ul> </section>  </div> </nav> </div> </div> </div> </div> <div id="wb-foot"> <div id="wb-foot-in"> <footer> <h2>Footer</h2>  <nav role="navigation"> <div id="gcwu-sft"> <h3>Pied de page du site</h3> <div id="gcwu-sft-in"> <div id="gcwu-tctr"> <ul> <li class="gcwu-tc"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/cpyrght-eng.html" rel="license">Avis</a> </li> <li class="gcwu-tr"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/dsclsr/menu-eng.html">Transparence</a> </li> </ul> </div> <div class="clear">聽</div> <section> <div class="span-2"> <h4 class="gcwu-col-head"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/menu-fra.html">脌 propos de nous</a> </h4> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/crrs/menu-fra.html">Carri猫res 脿 l'ARC</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/crprt-fra.html">Rapports d'entreprise</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/prgrms_srvcs/mssn-fra.html">Mission, vision, et valeurs </a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/nvstgtns/menu-fra.html">Observation</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/stmp-fra.html">Plan du site</a> </li> </ul> </div> </section> <section> <div class="span-2"> <h4 class="gcwu-col-head"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/nwsrm/menu-fra.html">Nouvelles</a> </h4> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/nwsrm/rlss/menu-fra.html">Communiqu茅s de presse</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/nwsrm/txtps/menu-fra.html">Conseils fiscaux</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/nwsrm/cnvctns/menu-fra.html">Condamnations</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/vdgllry/menu-fra.html">Gal茅rie de vid茅os</a> </li> </ul> </div> </section> <section> <div class="span-2"> <h4 class="gcwu-col-head"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/cntct/menu-eng.html">Contactez-nous</a> </h4> <address> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/cntct/phn-fra.html">Num茅ros de t茅l茅phone</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/cntct/tso-bsf-fra.html">Nos bureaux</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/nvstgtns/vdp-fra.html">Divulgations volontaires</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/nvstgtns/lds/menu-fra.html">Indices provenant de d茅nonciateurs</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/gncy/cmplntsdspts/menu-fra.html">Plaintes et diff茅rends</a> </li> </ul> </address> </div> </section> <section> <div class="span-2"> <h4 class="gcwu-col-head"> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/scl-md/menu-eng.html">Restez branch茅</a> </h4> <ul> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/esrvc-srvce/rss/menu-fra.html">Fils RSS</a> </li> <li> <a href="/web/20130809154159/http://www.cra-arc.gc.ca/esrvc-srvce/mllst/menu-fra.html">Listes d'envois 茅lectroniques</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://twitter.com/agencerevcan">Twitter</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.youtube.com/agencerevcan">YouTube</a> </li> </ul> </div> </section> </div> </div> </nav> <nav role="navigation"> <div id="gcwu-gcft"> <h3>Pied de page du gouvernement du Canadar</h3> <div id="gcwu-gcft-in"> <div id="gcwu-gcft-fip"> <ul> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://canadiensensante.gc.ca/index-fra.php"> <span>Sant茅</span><br/>canadiensensante.gc.ca</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.voyage.gc.ca/index-fra.asp"> <span>Voyage</span><br/>voyage.gc.ca</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.servicecanada.gc.ca/fra/accueil.shtml"> <span>Service Canada</span><br/>servicecanada.gc.ca</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.guichetemplois.gc.ca/Intro-fra.aspx"> <span>Emplois</span><br/>guichetemplois.gc.ca</a> </li> <li> <a rel="external" href="https://web.archive.org/web/20130809154159/http://plandaction.gc.ca/fra/index.asp"> <span>脡conomie</span><br/>plandaction.gc.ca</a> </li> <li id="gcwu-gcft-ca"> <div> <a rel="external" href="https://web.archive.org/web/20130809154159/http://www.canada.gc.ca/accueil.html">Canada.gc.ca</a> </div> </li> </ul> </div> </div> </div> </nav>  </footer> </div> </div> </div>  <script src="/web/20130809154159js_/http://www.cra-arc.gc.ca/wet-boew/js/settings.js"></script>   <script src="/web/20130809154159js_/http://www.cra-arc.gc.ca/wet-boew/theme-gcwu-fegc/js/theme-min.js"></script> <script src="/web/20130809154159js_/http://www.cra-arc.gc.ca/wet-boew/js/pe-ap-min.js"></script> <script src="/web/20130809154159js_/http://www.cra-arc.gc.ca/wet-boew/js/jquerymobile/jquery.mobile.min.js"></script>     </body> </html>