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srcSet="https://resources.nice.com/wp-content/uploads/2024/05/Homepage-desktop-2880x1000-1.jpg" media="(min-width: 992px)"/><source srcSet="https://resources.nice.com/wp-content/uploads/2024/05/Homepage-tablet-1536x1000-1.jpg" media="(min-width: 768px)"/><source srcSet="https://resources.nice.com/wp-content/uploads/2024/05/Homepage-mobile-760x700-1.jpg" media="(min-width: 320px)"/><img alt="" fetchPriority="high" loading="eager" decoding="async" data-nimg="fill" class="h-full w-full object-cover object-top" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=640&amp;q=80 640w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=750&amp;q=80 750w, 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src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=3840&amp;q=80"/></picture><div class="mx-auto flex min-h-[326px] w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] text-white tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]"><div class="heading-wrapper"><!--$--><h1 class=" " id=""><br>선도적인 고객 경험(CX) 소프트웨어 AI 플랫폼 </h1><!--/$--><!--$--><!--$--><h2 class="text-vertical-animation-wrapper white-text-animation"><span class="text-vertical-animation" data-speed="3000"><span class="animtext">특별한</span><span class="animtext">AI 기반</span><span class="animtext">완전한 </span><span class="animtext">맞춤형</span><span class="animtext">연결된</span><span class="animtext">차세대</span><span class="animtext">지능형</span><span class="animtext">놀라운</span><span class="animtext">세계적 수준의</span><span class="animtext">특별한</span></span></h2><!--/$--><!--/$--><!--$--><h2 class=" " id="">경험<br>생성</h2><!--/$--><!--$--><p class=""><html><head></head><body>CX를 위해 특별히 제작된 유일한 AI로 지속적인 관계를 구축하세요.</p><!--/$--><!--$--><p class=""><html><head></head><body><a href="/lp/watch-demo" class="nice-link button-large button-blue" rel="" target="_self" aria-label="데모 요청 - open in same tab">데모 요청</a><a href="/solutions" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="솔루션 탐색 - open in same tab">솔루션 탐색</a></body></html></p><!--/$--></div></div></div></section><!--/$--><!--$--><section class="open-html"><!--$--><!--$--><!--/$--><!--/$--><div class="bg-[#000]"><!--$--><p class=""><html><head></head><body>Interactions 2024에서 아카데미상을 수상한 여배우 니콜 키드먼을 놓치지 마세요 <a href="/websites/interactions/" class="nice-link button-large button-blue" rel="" target="_self" aria-label="지금 등록하세요 - open in same tab">지금 등록하세요</a></body></html></p><!--/$--></div></section><!--/$--><!--$--><div class="nice-group skin-default max-width-none" id=""><!--$--><section class="section-heading max-width-1000 skin-default page-homepage"><!--$--><!--$--><!--/$--><!--/$--><div class="mx-auto my-[30px] px-[30px] text-center"><!--$--><h3 class="text-center " id="">NICE CXone으로 <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">모든 것을 달성하세요.</mark></h3><!--/$--><!--$--><p class="text-center"><html><head></head><body>모든 기업들이 최고의 소비자 경험 제공, 브랜드 가치 강화, 효율성 증대를 목표로 노력하고 있습니다. 이 목표를 달성하기 위해 필수적인 세 가지 요소는 통합 상호작용 중심 플랫폼, 풍부한 CX 기능의 통합, 그리고 CX 전용 AI입니다.</body></html></p><!--/$--><!--$--><p class="text-center"><html><head></head><body>이러한 혁신을 NICE CXone과 함께 활용하여 뛰어난 고객 경험 제공할 수 있는 기회로 삼으세요.</body></html></p><!--/$--></div></section><!--/$--><!--$--><section class="feature-columns-bordered"><!--$--><!--$--><!--/$--><!--/$--><div><!--$--><div class="feature"><!--$--><figure class=" text-left"><img alt="" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" 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decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fsony-1.webp&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fsony-1.webp&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fsony-1.webp&amp;w=384&amp;q=80"/></div><div class="swiper-slide"><img alt="" loading="lazy" width="126" height="75" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&amp;w=128&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&amp;w=256&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fpfizer-1.webp&amp;w=256&amp;q=80"/></div><div class="swiper-slide"><img alt="" loading="lazy" width="177" height="75" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&amp;w=384&amp;q=80"/></div></div></div><div class="trusted-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="trusted-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div></div></section><!--/$--><!--/$--></div><!--/$--></div><!--/$--><!--$--><!--$--><section class="customer-stories-video skin-gray"><div><div class="left-part"><!--$--><h3 class=" " id="">사람들이 말하는 나이스한 일</h3><!--/$--><!--$--><p class=""><html><head></head><body>전 세계 1백만 명 이상의 상담원이<br>신뢰할 수 있는 고객 경험을 위해 노력하고 있습니다. 이들의 말을 들어 보세요.</body></html></p><!--/$--></div><div class="right-part"><div class="customer-stories-slider "><div class="flex justify-end"><div class="customer-stories-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="customer-stories-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div><div class="swiper"><div class="swiper-wrapper mt-[14px]"><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="54h2G6E7mjPb44pGJHqRqq"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>Working with NICE Value Realization Services (VRS) the City of Fort Worth integrated its workforce management and payroll, saving time, improving scheduling processes, bilingual billing access and policy transparency.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="54h2G6E7mjPb44pGJHqRqq" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="1mG6ESLJcLG16K5xhAKpMM"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>Solera appreciates the value AI and automation provide in empowering employees to deliver a superior customer experience. Enlighten AI is the perfect fit for executing Solera&#039;s customer experience vision.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="1mG6ESLJcLG16K5xhAKpMM" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="za8Ntar3h9Vf7pN9RedKFy"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>A high-level introduction to how NetApp has created a multi-channel support system for customers with knowledge as its foundation. Dive deeper into their journey during their Live Breakout session.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="za8Ntar3h9Vf7pN9RedKFy" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="pcWEMwLhC7Hhf3pbAXTLJp"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-1.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>How Lumen goes beyond frictionless to provide a humanized, personal customer experience with NICE ContactEngine, for cost savings and optimum CX.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="pcWEMwLhC7Hhf3pbAXTLJp" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div></div></div></div></div></div></section><!--/$--><!--/$--><!--$--><!--$--><section class="video-section"><div class="mx-auto my-[30px] max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><div class="inner-wrapper"><div class="video-wrap youtube-iframe-wrapper"><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$--><img alt="Video preview" loading="lazy" width="1024" height="576" decoding="async" data-nimg="1" class="preview video-hidden" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&amp;w=1080&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&amp;w=2048&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&amp;w=2048&amp;q=80"/><div class="gradient play video-hidden "></div></div></div></div></section><!--/$--><!--/$--><!--$--><!--$--><section class="analyst-perspective"><div class="overflow-hidden py-[50px] tablet:my-[30px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/geometric-background.png) no-repeat center center"><div class="mx-auto max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><h3>다른 의견도 들어보세요.</h3><div class="analyst-perspective-cards-wrapper px-[12px] tablet:px-0 "><div class="swiper"><div class="swiper-wrapper my-4 flex justify-start"><div class="swiper-slide analyst-perspective-card bg-red" data-name="Forrester,"><p class="title">Forrester, NICE를 CCaaS의 리더로 선정</p><p class="description">The Forrester Wave™: Contact Center As A Service, 2023년 1분기 보고서 결과가 나왔습니다!<br /><br />2023년 Forrester Wave 보고서의 무료 사본을 읽어보세요.</p><div><img alt="" loading="lazy" width="223" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=640&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=640&amp;q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-primary" data-name="CCaaS"><p class="title">CCaaS 보고서용 2023 Gartner Magic Quadrant</p><p class="description">NICE는 2023년 Gartner Magic Quadrant™의 Contact Center as a Service 부문 리더로 선정되었습니다.</p><div><img alt="" loading="lazy" width="163" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=384&amp;q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-darkblue" data-name="Metrigy"><p class="title">2023 Metrigy CCaaS MetriRank 보고서</p><p class="description">NICE는 Metrigy의 Inaugural Contact Center-as-a-Service (CCaaS) MetriRank 보고서에서 최고의 자리를 차지했습니다.</p><div><img alt="" loading="lazy" width="157" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=384&amp;q=80"/></div></div></div></div><div class="analyst-perspective-slider-dots mx-auto mt-[30px] max-w-[500px]"></div></div></div></div></section><!--/$--><!--/$--><!--$--><section class="custom-column"><!--$--><!--$--><!--/$--><!--/$--><div class="tablet:py-[80px] desktop:py-[100px] desktop-big:py-[134px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/two-column-full-width-background-2760x858-1.jpg) no-repeat center/cover"><div class="mx-auto max-w-[1170px] items-center justify-around tablet:flex tablet:px-[50px] desktop:px-[15px]"><!--$--><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pr-6 desktop:pr-10 desktop-big:pr-[120px]"><!--$--><h3 class=" " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">AI 기반</mark><br>고객 서비스</h3><!--/$--><!--$--><p class=""><html><head></head><body>컨택 센터를 세계적 수준의 고객 경험 센터로 전환하고 더 오래 지속되는 관계를 형성하세요.</body></html></p><!--/$--></div><!--/$--><!--$--><div 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\"opt-in-verbiage\", label: \"Opt-In Verbiage\" }];\r\n\r\n checkboxes.forEach((checkbox) =\u003e {\r\n const div = document.createElement(\"div\");\r\n div.className = \"checkbox-container\"; // Add a class for styling\r\n\r\n const input = document.createElement(\"input\");\r\n input.type = \"checkbox\";\r\n input.id = checkbox.id;\r\n input.name = checkbox.id;\r\n input.checked = true;\r\n\r\n div.appendChild(input);\r\n\r\n const privacyPolicy = document.createElement(\"div\");\r\n privacyPolicy.innerHTML = `\u003cb\u003eWant to stay connected?\u003c/b\u003e Check this box to confirm your consent for us to use your contact details to provide news and updates from NICE. You may withdraw your consent at any time. For additional information about NICE’s privacy practices, please visit our \u003ca href=\"https://www.nice.com/privacy-statement/\" target=\"_blank\"\u003ePrivacy Policy\u003c/a\u003e.`;\r\n privacyPolicy.className = \"privacy-policy-text\";\r\n\r\n companynameElement.appendChild(div);\r\n companynameElement.appendChild(privacyPolicy);\r\n validateBeforeBegin();\r\n });\r\n}\r\n\r\n// function to validate the form before chat begins\r\nfunction validateBeforeBegin() {\r\n const submitBtn = document.querySelector(\r\n '[data-selector=\"BEGIN_CHAT\"]'\r\n );\r\n if (submitBtn) {\r\n submitBtn.addEventListener(\"click\", chekckValidation);\r\n }\r\n}\r\n\r\n// function to check if the checkbox is checked\r\nfunction chekckValidation() {\r\n const optin = document.getElementById(\"opt-in-verbiage\");\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"optsin\",\r\n optin.checked ? \"true\" : \"false\"\r\n 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