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Awaneress completo impulsado por IA.</body></html></p><p class=""><html><head></head><body><a href="https://www.nice.com/lp/es/cxone-mpower-spa" class="nice-link button-large button-blue" rel="" target="_self" aria-label="Discover - open in same tab">Discover</a></body></html></p></div></div></div></section></div></div></div><div class="page-hero-slider-button-prev"></div><div class="page-hero-slider-button-next"></div><div class="page-hero-slider-dots"></div></div><section class="open-html inline-button"><div class="bg-[#000]"><p class=""><html><head></head><body>Conoce el CXone Mpower, la mejor solución de IA con percepción completa de CX <a style="font-size: 1.125rem; font-family: var(--font-beVietnam); display: inline !important;" rel="" href="https://www.nice.com/lp/es/cxone-mpower-spa" target="_self" class="nice-link button-large button-blue" aria-label="Consulta más información - open in same tab">Consulta más información</a></body></html></p></div></section><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-homepage"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Lógralo todo</mark> con NICE CXone.</h3><p class="text-center"><html><head></head><body>Las organizaciones de todo el mundo se esfuerzan por ofrecer la mejor experiencia al consumidor, fortalecer el valor de la marca y aumentar la eficiencia. Tres elementos son fundamentales para lograr estos objetivos: una plataforma integrada y centrada en la interacción, la combinación de capacidades avanzadas de CX y una IA diseñada específicamente para CX.</body></html></p><p class="text-center"><html><head></head><body>Aprovecha las funcionalidades del NICE CXone que permiten trabajar con excelencia en cada interacción.</body></html></p></div></section><section class="feature-columns-bordered"><div><div class="feature"><template id="B:0"></template><template id="B:1"></template></div><div class="feature"><template id="B:2"></template><template id="B:3"></template></div><div class="feature"><template id="B:4"></template><template id="B:5"></template></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-homepage"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">Con la confianza de empresas líderes 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srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fdisney.webp&w=384&q=80"/></div></div></div><div class="trusted-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="trusted-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div></div></section></div></div><section class="customer-stories-video skin-gray"><div><div class="left-part"><h3 class=" " id="">Lo que se dice sobre NICE</h3><p class=""><html><head></head><body>Nuestro compromiso con las experiencias de los clientes se ha ganado la confianza de más de 1.000.000 de agentes en todo el mundo. A continuación, compartimos algunos testimonios.</body></html></p></div><div class="right-part"><div class="customer-stories-slider "><div class="flex justify-end"><div class="customer-stories-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="customer-stories-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div><div class="swiper"><div class="swiper-wrapper mt-[14px]"><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="54h2G6E7mjPb44pGJHqRqq"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Al trabajar con los Value Realization Services (VRS) de NICE, la ciudad de Fort Worth integró la gestión de su fuerza laboral y de los sueldos, lo que permitió ahorrar tiempo, así como mejorar los procesos de programación, el acceso a la facturación bilingüe y la transparencia de las políticas.</p><p>Ver video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="54h2G6E7mjPb44pGJHqRqq" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="1mG6ESLJcLG16K5xhAKpMM"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Solera valora la forma como la IA y la automatización ayudan a sus empleados a entregar una experiencia del cliente superior. La herramienta Enlighten AI transmite perfectamente la visión de la experiencia del cliente de Solera.</p><p>Ver video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="1mG6ESLJcLG16K5xhAKpMM" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="za8Ntar3h9Vf7pN9RedKFy"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Descubre cómo la empresa NetApp NetApp creó un sistema de soporte multicanal para clientes usando una amplia base de conocimiento y los recursos de CXone.</p><p>Ver video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="za8Ntar3h9Vf7pN9RedKFy" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="pcWEMwLhC7Hhf3pbAXTLJp"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-2.webp&w=750&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-2.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2Fecsi-homepage-video-thumbnail-674x375-no-text-2.webp&w=1920&q=80"/><div class="customer-slide-content"><p>Lumen brinda una experiencia del cliente fluida, personaliza y humanizada con NICE ContactEngine, que permite ahorrar costos y optimizar la CX.</p><p>Ver video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="pcWEMwLhC7Hhf3pbAXTLJp" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div></div></div></div></div></div></section><section class="video-section"><div class="mx-auto my-[30px] max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><div class="inner-wrapper"><div class="video-wrap youtube-iframe-wrapper"><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><img alt="Video preview" loading="lazy" width="1024" height="576" decoding="async" data-nimg="1" class="preview video-hidden" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=2048&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fone-complete-cx-ai-platform-hp-thumbnail.webp&w=2048&q=80"/><div class="gradient play video-hidden "></div></div></div></div></section><section class="analyst-perspective"><div class="overflow-hidden py-[50px] tablet:my-[30px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/geometric-background.png) no-repeat center center"><div class="mx-auto max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><h3>El éxito de nuestros clientes vale más que nuestras palabras</h3><div class="analyst-perspective-cards-wrapper px-[12px] tablet:px-0 "><div class="swiper"><div class="swiper-wrapper my-4 flex justify-start"><div class="swiper-slide analyst-perspective-card bg-red" data-name="Según"><p class="title">Según Forrester, NICE es líder en CCaaS</p><p class="description">El informe The Forrester Wave™: Contact Center As A Service del primer trimestre 2023 ya está disponible.<br />Lee el informe Forrester Wave 2023 gratuitamente.</p><a class="text-link " target="_blank" aria-label="Según Forrester, NICE es líder en CCaaS - open in new tab" href="https://www.nice.com/lp/forresterwave2023">Consulta el informe</a><div><img alt="" loading="lazy" width="223" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&w=640&q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-primary" data-name="Informe"><p class="title">Informe Gartner Magic Quadrant for CCaaS de 2023</p><p class="description">NICE fue nombrada como líder de Contact Center as a Service en 2023 por el Gartner Magic Quadrant™</p><a class="text-link " target="_blank" aria-label="Informe Gartner Magic Quadrant for CCaaS de 2023 - open in new tab" href="https://www.nice.com/lp/gartner-ccaas-mq2023">Consulta el informe</a><div><img alt="" loading="lazy" width="163" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&w=384&q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-darkblue" data-name="Informe"><p class="title">Informe Metrigy CCaaS MetriRank de 2023</p><p class="description">NICE ocupa el primer lugar en la edición de lanzamiento del informe MetriRank Contact Center-as-a-Service (CCaaS)</p><a class="text-link " target="_blank" aria-label="Informe Metrigy CCaaS MetriRank de 2023 - open in new tab" href="https://get.nice.com/2022-MetriStar-Customer-Self-Service-Report.html?_ga=2.145881780.1639187871.1654607694-872676740.1654607694&#038;_gl=1*w6sk4o*_gcl_au*OTQ4MzkxNTgyLjE3Mjc5MzIxNzI.*_ga*MjA4NzI1OTA0MC4xNzI3OTMyMTcy*_ga_MXZ2F9QG0Y*MTcyODMxMTM3My4xMi4xLjE3MjgzMTQ2MDcuNjAuMC4w">Consulta el informe</a><div><img alt="" loading="lazy" width="157" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&w=384&q=80"/></div></div></div></div><div class="analyst-perspective-slider-dots mx-auto mt-[30px] max-w-[500px]"></div></div><div class="tablet:px-[15px mx-auto my-[30px] max-w-[1170px] px-[30px] text-center"><a target="_blank" class="button-large" aria-label="Consulta más reconocimientos - open in new tab" href="/resources/analyst-perspectives">Consulta más reconocimientos</a></div></div></div></section><section class="custom-column"><div class="tablet:py-[80px] desktop:py-[100px] desktop-big:py-[134px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/two-column-full-width-background-2760x858-1.jpg) no-repeat center/cover"><div class="mx-auto max-w-[1170px] items-center justify-around tablet:flex tablet:px-[50px] desktop:px-[15px]"><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pr-6 desktop:pr-10 desktop-big:pr-[120px]"><h3 class=" " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Atención al cliente</mark> <br>impulsada por IA</h3><p class=""><html><head></head><body>Transforma tu contact center en un centro de experiencia del cliente de clase mundial que fomenta relaciones durables</body></html></p></div><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pl-6 desktop:pl-10 desktop-big:pl-[120px]"><h3 class=" " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Plataforma integralmente </mark><br>en la nube</h3><p class=""><html><head></head><body>Sorprende y encanta a tus clientes con conversaciones fluidas, eficientes y amigables mientras mantienes tus costos bajo control.</body></html></p></div></div></div></section></div></main><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><footer><div class="be-ix-link-block"></div><div class="footer-inner"></div><div class="footer-utility"><div class="footer-copyright">© 2024 NICE</div></div></footer><script src="/_next/static/chunks/webpack-30481ff34f351c68.js" 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