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class="scroll-hero-slide-content"><h1 class="scroll-hero-slide-title">Enlighten<br />的下一次重大飞跃</h1><div><p>值得信赖的企业专用 AI</p></div></div></div><div class="scroll-hero-slide" data-slide="2" id="heroslidesecond"><div class="scroll-hero-slide-bg" style="background-image:url("https://resources.nice.com/wp-content/uploads/2024/05/NICE_Homepage-hero-2.jpg")"></div><div class="scroll-hero-slide-content"><span class="as-h1">值得信赖。<br /> 安全可靠。<br /> 便捷高效。 </span><div><p>Enlighten 交付具备安全防护功能的拟人化对话体验，旨在实现企业的 CX 目标。</p></div><img alt="" loading="lazy" width="271" height="50" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fnice-cxone-logo.webp&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fnice-cxone-logo.webp&w=640&q=80 2x" 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decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Funion-bank-logo-web.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Funion-bank-logo-web.jpg&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Funion-bank-logo-web.jpg&w=640&q=80"/></figure><div></div></div><div class="feature"><figure class=" text-left"><img alt="" loading="lazy" width="261" height="100" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fexpivia-logo-web.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fexpivia-logo-web.jpg&w=640&q=80 2x" 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srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Famerican-airlines-logo.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Famerican-airlines-logo.jpg&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Famerican-airlines-logo.jpg&w=640&q=80"/></figure><div></div></div><div class="feature"><figure class=" text-left"><img alt="" loading="lazy" width="261" height="100" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Ffarmers-insurance-logo-web.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Ffarmers-insurance-logo-web.jpg&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Ffarmers-insurance-logo-web.jpg&w=640&q=80"/></figure><div></div></div><div class="feature"><figure class=" text-left"><img alt="" loading="lazy" width="261" height="100" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fteleperformance-logo-web.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fteleperformance-logo-web.jpg&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fteleperformance-logo-web.jpg&w=640&q=80"/></figure><div></div></div><div class="feature"><figure class=" text-left"><img alt="" loading="lazy" width="261" height="100" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fnorthwestern-mutual-logo-web.jpg&w=384&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fnorthwestern-mutual-logo-web.jpg&w=640&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F06%2Fnorthwestern-mutual-logo-web.jpg&w=640&q=80"/></figure><div></div></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="two-column-section skin-default image-or-video-left section-60-40 max-width-1440"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="å¹³å°" loading="lazy" width="810" height="455" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fplatform2.webp&w=828&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fplatform2.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fplatform2.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">平台</h3><h4 class=" " id="">全渠道无缝沟通的力量</h4><p class=""><html><head></head><body>CXone——完整的云联络中心解决方案，助您从网络搜索、移动 app 或者一通电话等起点开始了解客户，与客户建立长期稳定的关系</p></div></div></div></section><section class="two-column-section skin-default image-or-video-right section-40-60 max-width-1440"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="äººå" loading="lazy" width="820" height="460" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpeople2.webp&w=828&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpeople2.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpeople2.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">人员</h3><h4 class=" " id="">让数字时代的沟通如丝般顺滑</h4><p class=""><html><head></head><body>我们的 CXone 平台与数字化转型专家，一起助您打造顺滑的自助服务和座席辅助体验</body></html></p></div></div></div></section><section class="two-column-section skin-default image-or-video-left section-60-40 max-width-1440"><div class="mx-auto w-full max-w-[1440px] px-[30px] py-[30px] tablet:px-[50px] desktop:px-[15px] desktop:py-[50px]"><div class="inner-wrapper"><div class="img-wrapper"><figure class=" text-left"><img alt="åä½ä¼ä¼´çæç³»ç»" loading="lazy" width="810" height="455" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpartners.webp&w=828&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpartners.webp&w=1920&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fpartners.webp&w=1920&q=80"/></figure></div><div class="inner-content"><h3 class=" " id="">合作伙伴生态系统</h3><h4 class=" " id="">开放兼容</h4><p class=""><html><head></head><body>规模庞大的预集成定制应用社区，助您进一步提升客户体验。</body></html></p></div></div></div></section></div><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-homepage"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id="">是什么让 CXone 成为出色的客户体验平台<br>（平台细节大揭秘）</h3></div></section><section class="video-section"><div class="mx-auto my-[30px] max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><div class="inner-wrapper"><div class="video-wrap youtube-iframe-wrapper"><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><img alt="Video preview" loading="lazy" width="1024" height="576" decoding="async" data-nimg="1" class="preview video-hidden" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fmarketecture-video-thumbnail.jpg&w=1080&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fmarketecture-video-thumbnail.jpg&w=2048&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fmarketecture-video-thumbnail.jpg&w=2048&q=80"/><div class="gradient play video-hidden "></div></div></div></div></section></div><section class="custom-column"><div class="tablet:py-[80px] desktop:py-[100px] desktop-big:py-[134px]" 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url(data:image/svg+xml;base64,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) !important; background-repeat: no-repeat !important; background-position: 20px !important; background-position: 20px 5px !important; background-size: 8% !important; height: 40px; } #cxone-guide-container .title::before { content: \"CXone Mpower Autopilot\"; font-size: 1.2em; margin-left: -30%; position: relative; top: 6%; } #cxone-guide-container .precontact-survey-label { font-weight: 400 !important; margin-bottom: 3%; } #be-frame.be-frame-default { border-radius: 12px !important; } #cxone-guide-container span.error { margin-top: 1em !important;} @media (max-width: 1600px) { .pcontainer { height: 88% !important; } #cxone-guide-container .title::before { margin-left: -20% !important; } } .offerPopupView .content-text { font-size: 1.05em !important;} [data-selector=\"OFFER_HEADER\"] { font-size: 1.1em !important;} [data-selector=\"OFFER_BUTTON_1\"] { font-size: 1.05em !important;}.checkbox-container {display: flex !important; align-items: center !important; text-align: left !important;}.checkbox-container input[type=\"checkbox\"] { width: 14px !important; height: 14px !important; margin-top: 20px !important;}}.checkbox-container label {font-size: 14px !important;}.privacy-policy-text{text-align: left !important;font-size: 12px !important; margin-top: 5px !important;}'\r\n);\r\nif (\r\n window.localStorage.sentFieldsTime \u0026\u0026\r\n localStorage.sentFieldsTime -\r\n parseFloat(\r\n new Date(\r\n new Date().getTime() +\r\n new Date().getTimezoneOffset() * 60000 +\r\n 3600000 * -5\r\n )\r\n .toString()\r\n .split(\" \")[4]\r\n .replace(\":\", \".\")\r\n ) \u003e=\r\n 0.3\r\n) {\r\n window.localStorage.sentFieldsTime = parseFloat(\r\n new Date(\r\n new Date().getTime() +\r\n new Date().getTimezoneOffset() * 60000 +\r\n 3600000 * -5\r\n )\r\n .toString()\r\n .split(\" \")[4]\r\n .replace(\":\", \".\")\r\n );\r\n window.localStorage.removeItem(\"entry_page\");\r\n window.localStorage.removeItem(\"paramsSent\");\r\n} else if (window.localStorage.sentFieldsTime) {\r\n} else {\r\n window.localStorage.sentFieldsTime = parseFloat(\r\n new Date(\r\n new Date().getTime() +\r\n new Date().getTimezoneOffset() * 60000 +\r\n 3600000 * -5\r\n )\r\n .toString()\r\n .split(\" \")[4]\r\n .replace(\":\", \".\")\r\n );\r\n}\r\nvar currentURL = window.location.href;\r\nvar currentPath = window.location.pathname;\r\nvar urlParams = new URLSearchParams(window.location.search);\r\nif (!window.localStorage.entry_page) {\r\n cxone(\"chat\", \"setCaseCustomField\", \"entrypage\", currentURL);\r\n window.localStorage.setItem(\"entry_page\", \"true\");\r\n}\r\nif (document.referrer) {\r\n cxone(\"chat\", \"setCaseCustomField\", \"referrerurl\", document.referrer);\r\n}\r\nif (window.localStorage.paramsSent) {\r\n} else {\r\n if (\r\n urlParams.get(\"utm_source\") ||\r\n urlParams.get(\"utm_medium\") ||\r\n urlParams.get(\"utm_content\") ||\r\n urlParams.get(\"utm_campaign\") ||\r\n urlParams.get(\"utm_keyword\")\r\n ) {\r\n if (urlParams.get(\"utm_source\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmsource\",\r\n urlParams.get(\"utm_source\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_medium\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmmedium\",\r\n urlParams.get(\"utm_medium\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_content\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcontent\",\r\n urlParams.get(\"utm_content\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_campaign\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcampaign\",\r\n urlParams.get(\"utm_campaign\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_keyword\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmkeyword\",\r\n urlParams.get(\"utm_keyword\").toString()\r\n );\r\n }\r\n window.localStorage.setItem(\"paramsSent\", \"true\");\r\n } else {\r\n urlParams = new URLSearchParams(document.referrer);\r\n if (\r\n urlParams.get(\"utm_source\") ||\r\n urlParams.get(\"utm_medium\") ||\r\n urlParams.get(\"utm_content\") ||\r\n urlParams.get(\"utm_campaign\") ||\r\n urlParams.get(\"utm_keyword\")\r\n ) {\r\n if (urlParams.get(\"utm_source\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmsource\",\r\n urlParams.get(\"utm_source\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_medium\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmmedium\",\r\n urlParams.get(\"utm_medium\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_content\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcontent\",\r\n urlParams.get(\"utm_content\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_campaign\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcampaign\",\r\n urlParams.get(\"utm_campaign\").toString()\r\n );\r\n }\r\n if (urlParams.get(\"utm_keyword\")) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmkeyword\",\r\n urlParams.get(\"utm_keyword\").toString()\r\n );\r\n }\r\n window.localStorage.setItem(\"paramsSent\", \"true\");\r\n } else {\r\n }\r\n }\r\n}\r\ncxone(\"chat\", \"onPushUpdate\", [\"CaseCreated\"], function () {\r\n cxone(\"chat\", \"setCaseCustomField\", \"chatinitiatedpage\", currentURL);\r\n gtag(\"event\", \"cxone_chat_event\", {\r\n chat_full_url: currentURL,\r\n chat_page_path: currentPath,\r\n status: \"form_submitted\",\r\n });\r\n});\r\nwindow.addEventListener(\"pcqDisplayed\", function (e) {\r\n addCheckboxesToForm();\r\n validateBeforeBegin();\r\n gtag(\"event\", \"cxone_chat_event\", {\r\n chat_full_url: currentURL,\r\n chat_page_path: currentPath,\r\n status: \"chat_opened\",\r\n });\r\n});\r\ncxone(\r\n \"chat\",\r\n \"onPushUpdate\",\r\n [\"CaseStatusChanged\"],\r\n function (pushUpdatePayload) {\r\n if (\r\n typeof pushUpdatePayload === \"undefined\" ||\r\n typeof pushUpdatePayload.data === \"undefined\"\r\n ) {\r\n return;\r\n }\r\n var status = pushUpdatePayload.data.case.status;\r\n if (typeof status === \"undefined\") {\r\n return;\r\n }\r\n if (status === \"resolved\") {\r\n }\r\n if (status === \"closed\") {\r\n if (\r\n urlParams.get(\"utm_source\") ||\r\n urlParams.get(\"utm_medium\") ||\r\n urlParams.get(\"utm_content\") ||\r\n urlParams.get(\"utm_campaign\") ||\r\n urlParams.get(\"utm_keyword\")\r\n ) {\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmsource\",\r\n urlParams.get(\"utm_source\")\r\n );\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmmedium\",\r\n urlParams.get(\"utm_medium\")\r\n );\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcontent\",\r\n urlParams.get(\"utm_content\")\r\n );\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmcampaign\",\r\n urlParams.get(\"utm_campaign\")\r\n );\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"utmkeyword\",\r\n urlParams.get(\"utm_keyword\")\r\n );\r\n window.localStorage.setItem(\"paramsSent\", \"true\");\r\n }\r\n cxone(\"chat\", \"setCaseCustomField\", \"entrypage\", currentURL);\r\n gtag(\"event\", \"cxone_chat_event\", {\r\n chat_full_url: currentURL,\r\n chat_page_path: currentPath,\r\n status: \"closed\",\r\n });\r\n window.localStorage.setItem(\"entry_page\", \"true\");\r\n if (document.referrer) {\r\n cxone(\"chat\", \"setCaseCustomField\", \"referrerurl\", document.referrer);\r\n }\r\n window.localStorage.removeItem(\"entry_page\");\r\n window.localStorage.removeItem(\"paramsSent\");\r\n } else if (status === \"open\") {\r\n cxone(\"chat\", \"setCaseCustomField\", \"chatescalated\", currentPage);\r\n }\r\n }\r\n);\r\n\r\n// function to add checkboxes to the form\r\nfunction addCheckboxesToForm() {\r\n widget = document.querySelector('[data-selector=\"PRECONTACT_SURVEY\"]');\r\n if (!widget) return;\r\n\r\n const companyname = document.querySelector('[name=\"company\"]');\r\n if (!companyname) return;\r\n\r\n if (document.getElementById(\"opt-in-verbiage\")) return;\r\n\r\n const companynameElement =\r\n document.querySelector('[name=\"company\"]').parentNode.parentNode;\r\n if (!companynameElement) return;\r\n\r\n const checkboxes = [{ id: \"opt-in-verbiage\", label: \"Opt-In Verbiage\" }];\r\n\r\n checkboxes.forEach((checkbox) =\u003e {\r\n const div = document.createElement(\"div\");\r\n div.className = \"checkbox-container\"; // Add a class for styling\r\n\r\n const input = document.createElement(\"input\");\r\n input.type = \"checkbox\";\r\n input.id = checkbox.id;\r\n input.name = checkbox.id;\r\n input.checked = true;\r\n\r\n div.appendChild(input);\r\n\r\n const privacyPolicy = document.createElement(\"div\");\r\n privacyPolicy.innerHTML = `\u003cb\u003eWant to stay connected?\u003c/b\u003e Check this box to confirm your consent for us to use your contact details to provide news and updates from NICE. You may withdraw your consent at any time. For additional information about NICE’s privacy practices, please visit our \u003ca href=\"https://www.nice.com/privacy-statement/\" target=\"_blank\"\u003ePrivacy Policy\u003c/a\u003e.`;\r\n privacyPolicy.className = \"privacy-policy-text\";\r\n\r\n companynameElement.appendChild(div);\r\n companynameElement.appendChild(privacyPolicy);\r\n validateBeforeBegin();\r\n });\r\n}\r\n\r\n// function to validate the form before chat begins\r\nfunction validateBeforeBegin() {\r\n const submitBtn = document.querySelector(\r\n '[data-selector=\"BEGIN_CHAT\"]'\r\n );\r\n if (submitBtn) {\r\n submitBtn.addEventListener(\"click\", chekckValidation);\r\n }\r\n}\r\n\r\n// function to check if the checkbox is checked\r\nfunction chekckValidation() {\r\n const optin = document.getElementById(\"opt-in-verbiage\");\r\n cxone(\r\n \"chat\",\r\n \"setCaseCustomField\",\r\n \"optsin\",\r\n optin.checked ? \"true\" : \"false\"\r\n );\r\n}"])</script><script>self.__next_f.push([1,"62:T2741,"])</script><script>self.__next_f.push([1,"if (window.BEJSSDKObserver === undefined) {\r\n (function(BEJSSDKObserver, $, undefined) {\r\n var observer = void 0;\r\n var listeners = [];\r\n var readySet = [];\r\n var doc = window.document;\r\n var MutationObserver = window.MutationObserver || window.WebKitMutationObserver;\r\n\r\n function checkSelector(selector, fn, indexList) {\r\n var elements = doc.querySelectorAll(selector);\r\n /**\r\n issues on IE @see https://www.codesd.com/item/javascript-es6-not-a-function-error.html\r\n elements = Array.from(elements);\r\n\r\n */\r\n for (var i = 0, len = elements.length; i \u003c len; i++) {\r\n /* -1 means all instances */\r\n if (indexList != -1 \u0026\u0026 !(i in indexList)) {\r\n continue;\r\n }\r\n var element = elements[i];\r\n for (var j = 0; j \u003c readySet.length; j++) {\r\n if (readySet[j] == element.className || readySet[j] == element.id) {\r\n return;\r\n }\r\n }\r\n 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