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desktop:pl-[150px] desktop:pr-[100px]"><div class="heading-wrapper"><h1 class=" " id=""><br>業界をリードするカスタマーエクスペリエンス（CX）AIプラットフォーム </h1><h2 class=" " id="">顧客体験を</h2><h2 class="text-vertical-animation-wrapper white-text-animation"><span class="text-vertical-animation" data-speed="3000"><span class="animtext">AIで支援</span><span class="animtext">革新的に</span><span class="animtext">パーソナライズ</span><span class="animtext">シームレスに</span><span class="animtext">強化</span><span class="animtext">スマートに</span><span class="animtext">価値あるものに</span><span class="animtext">世界基準へ</span></span></h2><h2 class=" " id="">CXの競争力を高める</h2><p class=""><html><head></head><body>CXのために開発された唯一のAIで、顧客との長期的な関係を構築します。</p><p class=""><html><head></head><body><a href="/lp/watch-demo" class="nice-link button-large button-blue" rel="" target="_self" aria-label="デモを依頼 - open in same tab">デモを依頼</a><a href="/ja/solutions" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="ソリューションの詳細 - open in same 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/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2FInteractions-Mpower-Announcement-2880-x-1000.jpg&w=2048&q=80 2048w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2FInteractions-Mpower-Announcement-2880-x-1000.jpg&w=3840&q=80 3840w" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F08%2FInteractions-Mpower-Announcement-2880-x-1000.jpg&w=3840&q=80"/></picture><div class="mx-auto flex min-h-[326px] w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] text-white tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]"><div class="heading-wrapper"><span class=" as-h1" id=""><br><br><br><br>CXに特化した究極のAI機能</span><h2 class=" " id="">NICE CXone Mpower<br>のご紹介</h2><p class=""><html><head></head><body>パワフルなCXoneプラットフォームとEnlightenのAIインテリジェンスを組み合わせ、未来のCXを実現します。</body></html></p><p class=""><html><head></head><body><a href="/lp/cxone-mpower" class="nice-link button-large button-blue" rel="" target="_self" aria-label="詳しく見る - open in same tab">詳しく見る</a></body></html></p></div></div></div></section></div></div></div><div class="page-hero-slider-button-prev"></div><div class="page-hero-slider-button-next"></div><div class="page-hero-slider-dots"></div></div><section class="open-html"><div class="bg-[#000]"><p class=""><html><head></head><body>NICEは、2023年のガートナー・マジック・クアドラント™にて、コンタクトセンター・アズ・ア・サービス(CCaaS)のリーダーに選出されました。<a href="/ja/press-releases/nice-2023-gartner-peer-insights-for-ccaas-contact-center-as-a-service-nominated-for-customer-choice" class="nice-link button-large button-blue" rel="" target="_self" aria-label="レポートを見る - open in same tab">レポートを見る</a></body></html></p></div></section><div class="nice-group skin-default max-width-none" id=""><section class="section-heading max-width-1000 skin-default page-homepage"><div class="mx-auto my-[30px] px-[30px] text-center"><h3 class="text-center " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">コンタクトセンターに必要なすべてが統合された </mark>NICE CXone.</h3><p class="text-center"><html><head></head><body>多くの企業にとって、優れた顧客体験の提供、業務効率の改善、ブランド力の強化が課題となっています。そのために必要なのが、インタラクションを中心とする包括的なプラットフォーム、そしてCXを強化する豊富な機能とCXのためのAIです。</body></html></p><p class="text-center"><html><head></head><body>NICE CXoneは、革新的なテクノロジーを活用し、あらゆるインタラクションを卓越したレベルで提供します。</body></html></p></div></section><section class="feature-columns-bordered"><div><div class="feature"><figure class=" text-left"><a aria-label="nice-hp-updates-v3-icon1" href="/ja/products/open-cloud-platform"><img alt="nice-hp-updates-v3-icon1" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2Fnice-hp-updates-v3-icon1.webp&w=256&q=80 1x, 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src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fnice-hp-updates-v3-icon2.webp&w=384&q=80"/></a></figure><div><template id="B:3"></template><template id="B:4"></template><template id="B:5"></template></div></div><div class="feature"><figure class=" text-left"><a aria-label="NICE-HP-updates-v3-icon3-v2" href="/ja/products/enlighten-ai"><img alt="NICE-HP-updates-v3-icon3-v2" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2FNICE-HP-updates-v3-icon3-v2.png&w=256&q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2FNICE-HP-updates-v3-icon3-v2.png&w=384&q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F03%2FNICE-HP-updates-v3-icon3-v2.png&w=384&q=80"/></a></figure><div><template 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!important; } .offerPopupView { border-radius: 14px !important; } #be-frame.be-frame-mobile { height: 100% !important; width: 100% !important; top: 0 !important;} .pcontainer.position-right.full-screen { width: 100% !important; height: 100% !important; } #cxone-guide-container .precontact-header-icon { display: none !important; } #cxone-guide-container .title { background-image: url(data:image/svg+xml;base64,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) !important; background-repeat: no-repeat !important; background-position: 20px !important; background-position: 20px 5px !important; background-size: 8% !important; height: 40px; } #cxone-guide-container .title::before { content: \"Enlighten Autopilot\"; font-size: 1.2em; margin-left: -30%; position: relative; top: 6%; } #cxone-guide-container .precontact-survey-label { font-weight: 400 !important; margin-bottom: 3%; } #be-frame.be-frame-default { border-radius: 12px !important; } #cxone-guide-container span.error { margin-top: 1em !important;} @media (max-width: 1600px) { .pcontainer { height: 88% !important; } #cxone-guide-container .title::before { margin-left: -20% !important; } }');\r\n\r\n \r\n\r\n if (window.localStorage.sentFieldsTime \u0026\u0026 (localStorage.sentFieldsTime - parseFloat(new Date(new Date().getTime() + (new Date().getTimezoneOffset() * 60000) + (3600000 * -5)).toString().split(\" \")[4].replace(\":\",\".\")) \u003e= .3)) {\r\n\r\n window.localStorage.sentFieldsTime = parseFloat(new Date(new Date().getTime() + (new Date().getTimezoneOffset() * 60000) + (3600000 * -5)).toString().split(\" \")[4].replace(\":\",\".\"));\r\n\r\n 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urlParams.get('utm_content') || urlParams.get('utm_campaign') || urlParams.get('utm_keyword')) {\r\n\r\n if (urlParams.get('utm_source')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmsource', urlParams.get('utm_source').toString());\r\n\r\n }\r\n\r\n \r\n\r\n \r\n\r\n if (urlParams.get('utm_medium')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmmedium', urlParams.get('utm_medium').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_content')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcontent', urlParams.get('utm_content').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_campaign')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmcampaign', urlParams.get('utm_campaign').toString());\r\n\r\n }\r\n\r\n \r\n\r\n if (urlParams.get('utm_keyword')) {\r\n\r\n cxone('chat', 'setCaseCustomField','utmkeyword', urlParams.get('utm_keyword').toString());\r\n\r\n }\r\n\r\n \r\n\r\n window.localStorage.setItem('paramsSent', 'true');\r\n\r\n }\r\n\r\n else 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{\r\n\r\n cxone('chat', 'setCaseCustomField','utmsource', urlParams.get('utm_source'));\r\n\r\n \r\n\r\n cxone('chat', 'setCaseCustomField','utmmedium', urlParams.get('utm_medium'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmcontent', urlParams.get('utm_content'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmcampaign', urlParams.get('utm_campaign'));\r\n\r\n cxone('chat', 'setCaseCustomField','utmkeyword', urlParams.get('utm_keyword'));\r\n\r\n window.localStorage.setItem('paramsSent', 'true');\r\n\r\n }\r\n\r\n \r\n\r\n cxone('chat', 'setCaseCustomField','entrypage', currentURL);\r\n\r\n window.localStorage.setItem('entry_page', 'true');\r\n\r\n if (document.referrer) {\r\n\r\n cxone('chat', 'setCaseCustomField','referrerurl', document.referrer);\r\n\r\n }\r\n\r\n window.localStorage.removeItem('entry_page');\r\n\r\n window.localStorage.removeItem('paramsSent');\r\n\r\n } else if (status === 'open') {\r\n\r\n cxone('chat', 'setCaseCustomField','chatescalated', currentPage);\r\n\r\n }\r\n\r\n });"])</script><script>self.__next_f.push([1,"37:T2741,"])</script><script>self.__next_f.push([1,"if (window.BEJSSDKObserver === undefined) {\r\n (function(BEJSSDKObserver, $, undefined) {\r\n var observer = void 0;\r\n var listeners = [];\r\n var readySet = [];\r\n var doc = window.document;\r\n var MutationObserver = window.MutationObserver || window.WebKitMutationObserver;\r\n\r\n function checkSelector(selector, fn, indexList) {\r\n var elements = doc.querySelectorAll(selector);\r\n /**\r\n issues on IE @see https://www.codesd.com/item/javascript-es6-not-a-function-error.html\r\n elements = Array.from(elements);\r\n\r\n */\r\n for (var i = 0, len = elements.length; i \u003c len; i++) {\r\n /* -1 means all instances */\r\n if (indexList != -1 \u0026\u0026 !(i in indexList)) {\r\n continue;\r\n }\r\n var element = elements[i];\r\n for (var j = 0; j \u003c readySet.length; j++) {\r\n if (readySet[j] == element.className || readySet[j] == element.id) 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a=document.getElementById(b);if(a){b=a.previousSibling;if(e)b.data="$!",a.setAttribute("data-dgst",e);else{e=b.parentNode;a=b.nextSibling;var f=0;do{if(a&&8===a.nodeType){var d=a.data;if("/$"===d)if(0===f)break;else f--;else"$"!==d&&"$?"!==d&&"$!"!==d||f++}d=a.nextSibling;e.removeChild(a);a=d}while(a);for(;c.firstChild;)e.insertBefore(c.firstChild,a);b.data="$"}b._reactRetry&&b._reactRetry()}};$RC("B:0","S:0")</script><div hidden id="S:1"><p class=""><html><head></head><body>チャネルをまたがる顧客との対話においても、シームレスな対応を実現します。NICE CXoneは、クラウドネイティブのプラットフォームであるため、導入が簡単で、拡張も容易です。グローバルレベルで、顧客の高い期待に応えます。</body></html></p></div><script>$RC("B:1","S:1")</script><div hidden id="S:2"><p class=""><html><head></head><body><a href="/ja/products/open-cloud-platform" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="CXの最適化と拡張 - open in same tab">CXの最適化と拡張 </a></body></html></p></div><script>$RC("B:2","S:2")</script><div hidden id="S:3"><h3 class=" " id="">CXを強化する豊富な機能</h3></div><script>$RC("B:3","S:3")</script><div hidden id="S:4"><p class=""><html><head></head><body>NICE CXoneでは、オムニチャネル対応、データ分析、アプリケーション統合、ナレッジシェアなどコンタクトセンターに必要な機能を1つのツールで管理することが可能です。これにより、CX向上のための全体的なアプローチと、大規模な改善を実現します。</body></html></p></div><script>$RC("B:4","S:4")</script><div hidden id="S:5"><p class=""><html><head></head><body><a href="/ja/products" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="AIでCXを極める - open in same tab">AIでCXを極める </a></body></html></p></div><script>$RC("B:5","S:5")</script><div hidden id="S:6"><h3 class=" " id="">CXに特化したAI</h3></div><script>$RC("B:6","S:6")</script><div hidden id="S:7"><p class=""><html><head></head><body>カスタマーサービス環境に特化したAIモデルEnlightenにより、従業員、企業、消費者などCXのすべての関係者に、革新的なエクスペリエンスをもたらします。</body></html></p></div><script>$RC("B:7","S:7")</script><div hidden id="S:8"><p class=""><html><head></head><body><a href="/ja/products/enlighten-ai" class="nice-link blue-arrow-link" rel="" target="_self" 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