Comparez les systèmes téléphoniques avec Freshdesk Contact Center

<!DOCTYPE html> <html lang="fr"> <head id="head"> <link rel="preconnect" href="https://website-assets-fw.freshworks.com"> <link rel="dns-prefetch" href="https://website-assets-fw.freshworks.com"> <link rel="preconnect" href="https://use.typekit.net"> <link rel="dns-prefetch" href="https://use.typekit.net"> <link rel="preconnect" href="https://cdn.optimizely.com"> <link rel="dns-prefetch" href="https://cdn.optimizely.com"> <link rel="dns-prefetch" href="https://accounts.freshworks.com"> <link rel="dns-prefetch" href="https://cdn-ukwest.onetrust.com"> <link rel="dns-prefetch" href="https://www.googletagmanager.com"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/160664/00000000000000007735bb32/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n5&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/384d9b/00000000000000007735bb6a/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n7&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/0230dd/00000000000000007735bb33/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n4&v=3"> <link rel="preload" as="font" crossorigin type="font/woff" href="https://use.typekit.net/af/153042/00000000000000007735bb62/30/l?primer=7cdcb44be4a7db8877ffa5c0007b8dd865b3bbc383831fe2ea177f62257a9191&fvd=n6&v=3"> <link rel="preload" as="style" href="https://use.typekit.net/pjk5ugs.css"> <link rel="stylesheet" href="https://use.typekit.net/pjk5ugs.css" media="print" onload="this.media='all'"> <noscript><link rel="stylesheet" href="https://use.typekit.net/pjk5ugs.css"></noscript> <link rel="preload" as="style" href="/static-assets/css/site.css?ae70ad6e4902988cb1d06c390d848415"> <link rel="stylesheet" href="/static-assets/css/site.css?ae70ad6e4902988cb1d06c390d848415"> <script src="https://cdn.optimizely.com/public/20976504213/s/freshworks.js"></script> <script defer src="https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-document-language="true" data-domain-script="2a76c653-4097-454f-9172-b4ab95061efd"></script> <script type="text/javascript" defer src="/static-assets/js/freshworks.js?e942c46244e0ef103eb99d22b6ca7a17"></script> <script type="text/javascript"> function OptanonWrapper() { FW.onLoad(function () { window.OldOnetrustActiveGroups = OnetrustActiveGroups; }); OneTrust.InsertScript('/static-assets/js/websiteAnalytics.js?2e409ea57cc7ded1f050302413ae5e83', 'head', null, null, 'C0001'); } </script> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <title>Comparez les systèmes téléphoniques avec Freshdesk Contact Center | Freshworks</title> <meta name="description" content="Comparez Freshdesk Contact Center à Ringcentral, Aircall, Grasshopper et d’autres systèmes téléphoniques. Pourquoi Freshdesk Contact Center est-il le meilleur système téléphonique ?"> <meta name="keywords" content="Compare, Phone system, Freshdesk Contact Center"> <link rel="icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <link rel="apple-touch-icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> <meta content="IE=edge" http-equiv="X-UA-Compatible"> <meta content="on" http-equiv="cleartype"/> <meta property="og:type" content="website" /> <meta property="og:title" content="Comparez les systèmes téléphoniques avec Freshdesk Contact Center | Freshworks"> <meta property="og:description" content="Comparez Freshdesk Contact Center à Ringcentral, Aircall, Grasshopper et d’autres systèmes téléphoniques. Pourquoi Freshdesk Contact Center est-il le meilleur système téléphonique ?"> <meta property="og:url" content="https://www.freshworks.com/fr/freshcaller-cloud-pbx/compare/"> <link rel="canonical" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/compare/"> <meta property="og:image" content="https://website-assets-fw.freshworks.com/attachments/cjxyfpeah0ax5lkg0y2ficnur-artboard-6-copy-2-4x.full.png" /> <meta name="og:image" content="https://website-assets-fw.freshworks.com/attachments/cjxyfpeah0ax5lkg0y2ficnur-artboard-6-copy-2-4x.full.png" /> <meta name="twitter:title" content="Comparez les systèmes téléphoniques avec Freshdesk Contact Center | Freshworks" /> <meta name="twitter:description" content="Comparez Freshdesk Contact Center à Ringcentral, Aircall, Grasshopper et d’autres systèmes téléphoniques. Pourquoi Freshdesk Contact Center est-il le meilleur système téléphonique ?" /> <meta property="twitter:image" content="https://website-assets-fw.freshworks.com/attachments/cjxyfpeah0ax5lkg0y2ficnur-artboard-6-copy-2-4x.full.png" /> <meta content="true" name="HandheldFriendly"/> <meta content="320" name="MobileOptimized"/> <meta content="yes" name="apple-mobile-web-app-capable"/> <meta content="black-translucent" name="apple-mobile-web-app-status-bar-style"/> <meta content="telephone=no" name="format-detection"/> <meta content="address=no" name="format-detection"/> <script> try { // url sanitize -- update current search after removing vulnerable params in the url var currentSearch = (function sanitizeQueryParams (queryString) { if (!queryString) return ''; var decoded; try { // handle malformed URL with lone '%' char decoded = decodeURIComponent(queryString); } catch (e) { decoded = queryString.replace(/%/g, '') } if (decoded.indexOf('%') > -1) { return sanitizeQueryParams(decoded); } var queryParams = decoded.slice(1).split('&').map(function (param) { var pair = param.replace(/[<>()]/g, '').split('='); // handle broken query param before encoding if(pair.length < 2) return pair; return pair[0] + '=' + encodeURIComponent(pair[1]); }).join('&'); return queryParams; })(window.location.search); if (currentSearch) { var queryParams = currentSearch.split('&'); var blackListedQueryParams = /(first_name|first-name|last-name|last_name|email|company|domain-|phone).*/gi var cleanQueryParams = '?' queryParams.forEach(function(query) { // Handling emails if (query.indexOf('@') !== -1 ) { return; }; // Handle cases that match regex var queryLeft = query.trim().split('=')[0] if (blackListedQueryParams.test(queryLeft)) return; cleanQueryParams += `${query}&` }); // Remove any trailing & cleanQueryParams = cleanQueryParams.replace(/&$/, ''); // Change the params if there is a mismatch if (window.location.search !== cleanQueryParams) { window.history.replaceState(null, null, cleanQueryParams); } } } catch (e) { console.log(e); } </script> <script type="text/plain" class="optanon-category-C0003"> document.cookie = 'cssVersion=ae70ad6e4902988cb1d06c390d848415; path=/; domain='+window.location.hostname+'; max-age=' + 60*60*24*365; </script> <script type="text/javascript"> window.FW = { cbQueue: [], onLoad: function(){ this.cbQueue.push(arguments) } }; </script> <link rel="alternate" hreflang= "x-default" href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "en-US" href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "de" href="https://www.freshworks.com/de/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "nl" href="https://www.freshworks.com/nl/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "fr" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "sv" href="https://www.freshworks.com/se/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "es-ES" href="https://www.freshworks.com/es/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "es-MX" href="https://www.freshworks.com/latam/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "es-CO" href="https://www.freshworks.com/latam/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "es-AR" href="https://www.freshworks.com/latam/freshcaller-cloud-pbx/compare/" /> <link rel="alternate" hreflang= "pt-BR" href="https://www.freshworks.com/br/freshcaller-cloud-pbx/compare/" /> <link rel="prefetch" href="https://fast.wistia.com/assets/external/E-v1.js" /> </head> <body class=" nav-transparent " data-product-name="fcaller" data-lang=fr > <header> <nav class="nav-scroll nav-light-bg "> <div class="nav-super-wrapper nav-wrapper-border dark "> <div class="nav-super l-page clearfix-lg"> <span class="nav-super-item home-link"> <a href="#main-content" class="skip-to-main-content" role="button" rel="nofollow, noindex">Skip to main content</a> <a class="super-logo" href="/fr/"> <img class="logo logo-fworks nav-super-logo" src="/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks" /> </a> </span> <ul class="l-nav-list nav-super-menu" style=""> <li class="nav-super-item card-nav has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Produits</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu persona-product-wrapper persona-product-wrapper-v1"> <div class="nav-persona-product-row"> <div class="row"> <div class="col-md-6"> <p class="product_category"></p> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/customer-service-suite/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <img class="logo logo-fwcssuite " src="/static-assets/images/common/company/logos/logo-fwcssuite-black.svg" alt="Freshdesk Omni" /> <span class="desc product-desc">La solution tout-en-un pilotée par l’IA générative</span> <span class="label">Freshdesk Omni</span> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/fr/freshdesk/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <div class="product-list-wrapper left-align"> <img class="logo logo-fdesk product-list-logo-icon small-product-icon" src="/static-assets/images/common/company/logos/logo-fdesk-black.svg" alt="Freshdesk" /> <span class="product-list-product-label nav-product-label">Freshdesk</span> </div> <span class="desc product-desc">Une assistance et un service simplifiés pour le plaisir des clients et des agents</span> <span class="label">Freshdesk</span> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/fr/live-chat-software/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <img class="logo logo-fchat " src="/static-assets/images/common/company/logos/logo-fchat-black.svg" alt="Freshchat" /> <span class="desc product-desc">Chat en direct et bots alimentés par l’IA sur tous les canaux de messagerie</span> <span class="label">Freshchat</span> </a> </li> </div> <div class="col-md-6"> <p class="product_category"></p> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/fr/freshservice/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <div class="product-list-wrapper left-align"> <img class="logo logo-fservice product-list-logo-icon small-product-icon" src="/static-assets/images/common/company/logos/logo-fservice-black.svg" alt="Freshservice" /> <span class="product-list-product-label nav-product-label">Freshservice</span> </div> <span class="desc product-desc">Gestion moderne et intuitive des services informatiques</span> <span class="label">Freshservice</span> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/fr/crm/sales/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <div class="product-list-wrapper left-align"> <img class="logo logo-fsales product-list-logo-icon small-product-icon" src="/static-assets/images/common/company/logos/logo-fsales-black.svg" alt="Freshsales" /> <span class="product-list-product-label nav-product-label">Freshsales</span> </div> <span class="desc product-desc">Générez des revenus grâce à un CRM facile à utiliser et alimenté par l’IA</span> <span class="label">Freshsales</span> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/fr/crm/marketing/?source=fcaller&medium=referral&campaign=fcaller_corp_nav" class="nav-sub-label"> <div class="product-list-wrapper left-align"> <img class="logo logo-fmarketer product-list-logo-icon small-product-icon" src="/static-assets/images/common/company/logos/logo-fmarketer-black-new.svg" alt="Freshmarketer" /> <span class="product-list-product-label nav-product-label">Freshmarketer</span> </div> <span class="desc product-desc">Campagnes de marketing multicanal pour le commerce électronique</span> <span class="label">Freshmarketer</span> </a> </li> </div> </div> </div> <div class="bottom-pane"> <a rel=" " href="https://www.freshworks.com/fr/products/" tabindex="-1"> <li class="nav-sub-item nav-logo-tagline bottom-pane-link fworks-bg align-center"> <span class="forward--link forward--link--label"> Voir tous les produits <span class="forward--link--icon" aria-hidden="true"></span> </span> </li> </a> </div> </ul> </li> <li class="nav-super-item card-nav has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">plateforme</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="l-hav-list has-platform-menu nav-sub-menu"> <div class="platform-card"> <div class="row"> <div class="col-md-4"> <div class="card-width"> <div class="nav-main-item-list"> <div class="platform-nav-main-item"> <img src="https://website-assets-fw.freshworks.com/attachments/cksboasca00pdqcg0pkvyos74-features-icon.svg" class="icon" alt=""> <h2 class="nav-main-item-title">Notre plateforme</h2> </div> <ul class="nav-main-item-list"> <li class="nav-main-item-link"> <a rel=" " href="/fr/platform/" class="sub-nav-link" tabindex="-1"> Aperçu </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/freddy-ai/" class="sub-nav-link" tabindex="-1"> Capacités de l’IA </a> </li> <li class="nav-main-item-link"> <a rel=" " href="https://www.freshworks.com/freshservice/product-updates/" class="sub-nav-link" tabindex="-1"> Dernières innovations </a> </li> </ul> </div> </div> </div> <div class="col-md-4"> <div class="card-width"> <div class="nav-main-item-list"> <div class="platform-nav-main-item"> <img src="https://website-assets-fw.freshworks.com/attachments/cksbobfoz00pgqcg0q9ch9jr9-freddy-icon.svg" class="icon" alt=""> <h2 class="nav-main-item-title">IA Freddy</h2> </div> <ul class="nav-main-item-list"> <li class="nav-main-item-link"> <a rel=" " href="/apps/" class="sub-nav-link" tabindex="-1"> Place de marché des applications </a> </li> <li class="nav-main-item-link"> <a rel=" " href="https://developers.freshworks.com" class="sub-nav-link" tabindex="-1"> Développeurs </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/platform/technology-alliances/" class="sub-nav-link" tabindex="-1"> Alliances techniques </a> </li> </ul> </div> </div> <div class="card-width"> <div class="nav-main-item-list"> <a rel=" " href="/fr/platform/" tabindex="-1"> <img src="https://website-assets-fw.freshworks.com/attachments/ckgqmja1d0h2b6wg1n14vypim-neo.svg" class="feature-product-logo" alt=""> <div><p class="nav-title">L’IA Freddy s’allie à GPT</p> <p class="feature-product-description">La puissance conjuguée de l’IA et des modèles GPT décuple les capacités de la suite Freshworks</p> </div> </a> </div> </div> </div> <div class="col-md-4"> </div> </div> </div> </div> </li> <li class="nav-super-item has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Société</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/about/" rel=" " > <span class="label"> À propos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/leadership/" rel=" " > <span class="label"> Comité de direction </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/board/" rel=" " > <span class="label"> Conseil d'administration </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/investors/" rel=" " > <span class="label"> Investisseurs </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/affiliate-partner/" rel=" " > <span class="label"> Affiliés </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/careers/" rel=" " > <span class="label"> Carrières </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://blog.freshworks.com/" rel=" noopener" target="blank" > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/newsroom/press-releases/" rel=" " > <span class="label"> Presse </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/contact/" rel=" " > <span class="label"> Contactez-nous </span> </a> </li> </ul> </li> <li class="nav-super-item " > <a class="nav-super-label" href="/customers/" rel=" " >Clients</a> </li> <li class="nav-super-item " > <a class="nav-super-label" href="/support/" rel=" " >Support</a> </li> <li class="language-selector nav-super-item has-sub-menu hide-in-mobile"> <a class = "fw-flag-globe" href="#" title="Globe icon" role="button" aria-label="language selector" aria-haspopup="true" aria-expanded="false"></a> <div class= "language-selector-card--v2"> <ul class="row navigation-language-selector"> <li class="nav-sub-item active nav-lang-option"> <a aria-current="page" class="nav-sub-label" tabindex="-1" lang="fr"> Français </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/" lang="en-us" tabindex="-1"> English </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/de/freshcaller-cloud-pbx/compare/" lang="de-de" tabindex="-1"> Deutsch </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/nl/freshcaller-cloud-pbx/compare/" lang="nl" tabindex="-1"> Nederlands </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/se/freshcaller-cloud-pbx/compare/" lang="sv-SE" tabindex="-1"> Svenska </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/es/freshcaller-cloud-pbx/compare/" lang="es" tabindex="-1"> Español (España) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/latam/freshcaller-cloud-pbx/compare/" lang="es-latam" tabindex="-1"> Español (América Latina) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/br/freshcaller-cloud-pbx/compare/" lang="pt-br" tabindex="-1"> Português (Brasil) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/jp/" lang="ja" tabindex="-1"> 日本語 </a> </li> </ul> </div> </li> </ul> </div> </div> <div class="nav-primary-wrapper" tabindex="-1"> <div class="nav-primary l-page"> <div class="nav-logo-wrapper"> <div class="product-logo-wrap"> <a href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/" class="product-logo-icon"> <img src="https://website-assets-fw.freshworks.com/attachments/cks084aec01cazzfz17qfub68-01-contact-center-brand-mark.svg" class="icon product-logo-dew" alt="Freshcaller"> <img src="https://website-assets-fw.freshworks.com/attachments/cks084aec01cazzfz17qfub68-01-contact-center-brand-mark.svg" class="icon sub-product-logo-dew" alt=""> Freshcaller </a> </div> <a href="#" class="nav-burger" title="Burger Navigation icon" role="button" aria-haspopup="true" aria-expanded="false"> <span class="nav-burger-icon"></span> </a> </div> <ul class="l-nav-list nav-main-menu" > <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Fonctionnalités</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/call-center-features/#phone-numbers" rel=" " > <span class="label"> Numéros de téléphone </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/features/#call-center-set-up" rel=" " > <span class="label"> Configuration du téléphone </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/call-center-features/#call-center-management" rel=" " > <span class="label"> Gestion de l’équipe </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/call-center-features/#call-center-performance" rel=" " > <span class="label"> Productivité de l’équipe </span> </a> </li> <li class="nav-sub-item nav-sub-item-with-button"> <a href="/fr/freshcaller-cloud-pbx/call-center-features/" rel="" class="nav-sub-label" tabindex="-1"> <span class="button button--ghost button--small link forward--link forward--link--label"> Toutes les fonctionnalités <span class="forward--link--icon" aria-hidden="true"></span> </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/freshcaller-cloud-pbx/integrations/" rel=" " > <span class="label"> Intégrations </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Tarification</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/pricing/" rel=" " > <span class="label"> Licences d’agent </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/pricing/call-rates/" rel=" " > <span class="label"> Frais téléphoniques </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/pricing/roi-estimator/" rel=" " > <span class="label"> Simulateur de retour sur investissement </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a class="nav-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Solutions</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="nav-sub-menu nav-sub-menu-with-parts"> <ul class="l-nav-list"> <li class="nav-sub-item nav-sub-item-header"> <hr class="nav-sub-item-header-hr"> <p class="nav-sub-item-header-label">Par taille</p> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/enterprise/" rel=" " > <span class="label"> Entreprise </span> </a> </li> <li class="nav-sub-item nav-sub-item-header"> <hr class="nav-sub-item-header-hr"> <p class="nav-sub-item-header-label">Par cas d’utilisation</p> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/phone-system-for-remote-teams/" rel=" " > <span class="label"> Travail à distance </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/call-routing/" rel=" " > <span class="label"> Routage d’appels </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/phone-system-for-support-teams/" rel=" " > <span class="label"> Support client </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/phone-system-for-sales-teams/" rel=" " > <span class="label"> Commerciaux </span> </a> </li> <li class="nav-sub-item nav-sub-item-header"> <hr class="nav-sub-item-header-hr"> <p class="nav-sub-item-header-label">Par secteur</p> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/industries/healthcare/" rel=" " > <span class="label"> Santé </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/industries/software-technology/" rel=" " > <span class="label"> Logiciel et technologie </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/industries/travel-hospitality/" rel=" " > <span class="label"> Voyage et accueil </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/industries/financial-services/" rel=" " > <span class="label"> Services bancaires, financiers et assurances </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/industries/retail-ecommerce/" rel=" " > <span class="label"> Commerce de détail et en ligne </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/industries/real-estate/" rel=" " > <span class="label"> Immobilier </span> </a> </li> </ul> <div> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Ressources</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/freshcaller-cloud-pbx/case-study/" rel=" " > <span class="label"> Récits de clients </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/resources/#product-tour" rel=" " > <span class="label"> Présentation du produit </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/compare/" rel=" " > <span class="label"> Comparatifs </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/resources/#checklists" rel=" " > <span class="label"> Listes de contrôle </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/resources/#user-guides" rel=" " > <span class="label"> Guides d’utilisation </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/blog/articles/" rel=" " > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/resources/#ebooks" rel=" " > <span class="label"> Livres numériques </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshcaller-cloud-pbx/resources/#library-article" rel=" " > <span class="label"> Bibliothèque </span> </a> </li> <li class="nav-sub-item nav-sub-item-with-button"> <a href="/fr/freshcaller-cloud-pbx/resources/" rel="" class="nav-sub-label" tabindex="-1"> <span class="button button--ghost button--small link forward--link forward--link--label"> Toutes les ressources <span class="forward--link--icon" aria-hidden="true"></span> </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/fr/freshcaller-cloud-pbx/connexion/" rel=" " >Connexion</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Français" lang="fr" data-link=" undefined/freshcaller-cloud-pbx"> Français </option> <option value="English" lang="en-us" data-link=" /freshcaller-cloud-pbx/compare"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/freshcaller-cloud-pbx/compare"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/freshcaller-cloud-pbx/compare"> Nederlands </option> <option value="Svenska" lang="sv-SE" data-link=" /se/freshcaller-cloud-pbx/compare"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/freshcaller-cloud-pbx/compare"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/freshcaller-cloud-pbx/compare"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/freshcaller-cloud-pbx/compare"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/freshcaller-cloud-pbx"> 日本語 </option> </select> </form>  </li> <li class="nav-main-item caps-heading-12 nav-main-item-button " > <a title="Sign up for Freshcaller" class="button button--solid " rel="" role="button" target="_self" href="/fr/freshcaller-cloud-pbx/inscription/"> ESSAI GRATUIT</a> </li> </ul> <ul class="l-nav-list nav-company-menu"> <li class="nav-main-item caps-heading-12 home-link"> <span class="nav-sub-item nav-company-logo"> <a tabindex="-1" href="/fr/"> <img class="logo logo-fworks " src="/static-assets/images/common/company/logos/logo-fworks-white.svg" alt="Freshworks" /> </a> </span> </li> <li class="nav-main-item caps-heading-12 " > </li> <li class="nav-main-item caps-heading-12 " > </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a class="nav-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Société</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/about/" rel=" " > <span class="label"> À propos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/leadership/" rel=" " > <span class="label"> Comité de direction </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/board/" rel=" " > <span class="label"> Conseil d'administration </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/fr/company/investors/" rel=" " > <span class="label"> Investisseurs </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/affiliate-partner/" rel=" " > <span class="label"> Affiliés </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/careers/" rel=" " > <span class="label"> Carrières </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://blog.freshworks.com/" target="blank" rel=" noopener" > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/newsroom/press-releases/" rel=" " > <span class="label"> Presse </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/contact/" rel=" " > <span class="label"> Contactez-nous </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/customers/" rel=" " >Clients</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/support/" rel=" " >Support</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Français" lang="fr" data-link=" undefined/freshcaller-cloud-pbx"> Français </option> <option value="English" lang="en-us" data-link=" /freshcaller-cloud-pbx/compare"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/freshcaller-cloud-pbx/compare"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/freshcaller-cloud-pbx/compare"> Nederlands </option> <option value="Svenska" lang="sv-SE" data-link=" /se/freshcaller-cloud-pbx/compare"> Svenska </option> <option value="Español (España)" lang="es" data-link=" /es/freshcaller-cloud-pbx/compare"> Español (España) </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam/freshcaller-cloud-pbx/compare"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br/freshcaller-cloud-pbx/compare"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp/freshcaller-cloud-pbx"> 日本語 </option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section id="" data-text-list="[]" data-scroll-target="#" class="first-fold align-center pattern-gradient-light banner-default" > <div class="container banner-content l-banner " data-scroll-target=""> <p><span class="pre-text">FRESHCALLER VS LES AUTRES SYSTÈMES TÉLÉPHONIQUES</span></p> <h1>Choisissez le meilleur système téléphonique pour votre entreprise</h1> <p class="sub-text">Comparez les différents fournisseurs de téléphonie du marché et prenez une décision éclairée.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/fr/freshcaller-cloud-pbx/signup/"> ESSAYEZ FRESHCALLER</a> </div> </div> </section> <section id="" class="l-section casestudy-resource-section " data-scroll-target="" > <div id="" class="l-page container "> <div class="l-section-heading align-center"> <h2 class="align-center">Comparez d’autres systèmes téléphoniques à Freshdesk Contact Center </h2> </div> <div class="row" id="resource-card-row-170547387987088"> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/evoice-alternative/" data-filter-dropdown-="" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 " data-filter-dropdown-=""> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxwwcj5s05l7ddg0bzjilu2k-fc-vs-talkroute-copy-4-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxwwcj5s05l7ddg0bzjilu2k-fc-vs-talkroute-copy-4-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxwwcj5s05l7ddg0bzjilu2k-fc-vs-talkroute-copy-4-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxwwcj5s05l7ddg0bzjilu2k-fc-vs-talkroute-copy-4-2x.one-sixth.png 2x" alt="eVoice" /> <img class="original-image fadeIn resources-box-image " alt="eVoice" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Pourquoi dépenser davantage pour des fonctionnalités essentielles proposées sous la forme de suppléments ?</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/skype-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxvhxl5w09024jg06har2i8f-fc-vs-skype-copy-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhxl5w09024jg06har2i8f-fc-vs-skype-copy-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvhxl5w09024jg06har2i8f-fc-vs-skype-copy-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhxl5w09024jg06har2i8f-fc-vs-skype-copy-3x.one-sixth.png 2x" alt="Skype Alternative" /> <img class="original-image fadeIn resources-box-image " alt="Skype Alternative" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Pourquoi opter pour un système téléphonique qui n’offre pas de fonctionnalités de bases</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/google-voice-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxubrxza0a0gkbg0hthsqddq-googlevoice.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxubrxza0a0gkbg0hthsqddq-googlevoice.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxubrxza0a0gkbg0hthsqddq-googlevoice.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxubrxza0a0gkbg0hthsqddq-googlevoice.one-sixth.png 2x" alt="googlevoice" /> <img class="original-image fadeIn resources-box-image " alt="googlevoice" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Ne choisissez pas un système téléphonique qui n’est pas conçu pour les entreprises</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/aircall-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxvb9c1x04094jg0yi9zdspn-aircall.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvb9c1x04094jg0yi9zdspn-aircall.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvb9c1x04094jg0yi9zdspn-aircall.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvb9c1x04094jg0yi9zdspn-aircall.one-sixth.png 2x" alt="Aircall" /> <img class="original-image fadeIn resources-box-image " alt="Aircall" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Pourquoi dépenser 120 $ pour démarrer ? </p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/talkroute-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxub5k5m095zkgg06b4epkgc-talkroute.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxub5k5m095zkgg06b4epkgc-talkroute.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxub5k5m095zkgg06b4epkgc-talkroute.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxub5k5m095zkgg06b4epkgc-talkroute.one-sixth.png 2x" alt="Google Voice" /> <img class="original-image fadeIn resources-box-image " alt="Google Voice" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Pourquoi choisir un produit qui ne propose pas le contrôle des appels ?</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/compare/grasshopper-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxuaxaux08cqkbg075wra1f3-grasshopper.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxuaxaux08cqkbg075wra1f3-grasshopper.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxuaxaux08cqkbg075wra1f3-grasshopper.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxuaxaux08cqkbg075wra1f3-grasshopper.one-sixth.png 2x" alt="Grasshopper" /> <img class="original-image fadeIn resources-box-image " alt="Grasshopper" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Ne choisissez pas un produit qui ne sera pas capable d’évoluer au rythme de votre entreprise</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/fr/freshcaller-cloud-pbx/comparer/alternative-zendesk-talk/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxvb6vu303v24jg0all10349-zendesktalk.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvb6vu303v24jg0all10349-zendesktalk.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvb6vu303v24jg0all10349-zendesktalk.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvb6vu303v24jg0all10349-zendesktalk.one-sixth.png 2x" alt="Zendesk Talk" /> <img class="original-image fadeIn resources-box-image " alt="Zendesk Talk" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Votre canal téléphonique devrait être indépendant </p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/vonage-business-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjz0s66ra02oj6jg0506s4dm3-vonage.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjz0s66ra02oj6jg0506s4dm3-vonage.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjz0s66ra02oj6jg0506s4dm3-vonage.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjz0s66ra02oj6jg0506s4dm3-vonage.one-sixth.png 2x" alt="vonage" /> <img class="original-image fadeIn resources-box-image " alt="vonage" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Ne dépensez pas davantage pour des fonctionnalités essentielles proposées sous la forme de suppléments </p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/3cx-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjz0s0cgv02lj6jg0yw8ggu1s-3cx-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjz0s0cgv02lj6jg0yw8ggu1s-3cx-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjz0s0cgv02lj6jg0yw8ggu1s-3cx-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjz0s0cgv02lj6jg0yw8ggu1s-3cx-3x.one-sixth.png 2x" alt="3cx 3x" /> <img class="original-image fadeIn resources-box-image " alt="3cx 3x" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p class="ellipsis-wrapper">Vous ne devriez pas avoir besoin d’une intervention technique pour configurer vos appels…</p> <p class="ellipsis-wrapper"><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="https://www.freshworks.com/freshcaller-cloud-pbx/compare/circleloop-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/ck6kfr3w90ao6ssfzf9kjbvjo-freshcaller-case-study-thumbnail.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck6kfr3w90ao6ssfzf9kjbvjo-freshcaller-case-study-thumbnail.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ck6kfr3w90ao6ssfzf9kjbvjo-freshcaller-case-study-thumbnail.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ck6kfr3w90ao6ssfzf9kjbvjo-freshcaller-case-study-thumbnail.one-sixth.png 2x" alt="circleloop" /> <img class="original-image fadeIn resources-box-image " alt="circleloop" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p class="ellipsis-wrapper">Ne choisissez pas un système téléphonique avec des capacités de routage inadaptées</p> <p class="ellipsis-wrapper"><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> <a class="card-item " href="/freshcaller-cloud-pbx/compare/ringcentral-alternative/" rel=" " data-filter="card-item" aria-label=""> <div class="card-box col-sm-4 col-md-3 "> <div class="resource-box"> <div class="resource-box-left"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image resources-box-image" data-src="https://website-assets-fw.freshworks.com/attachments/cjxvhq9qs08ai4eg0j4stdy78-fc-vs-ringcentral-copy-3x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhq9qs08ai4eg0j4stdy78-fc-vs-ringcentral-copy-3x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvhq9qs08ai4eg0j4stdy78-fc-vs-ringcentral-copy-3x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhq9qs08ai4eg0j4stdy78-fc-vs-ringcentral-copy-3x.one-sixth.png 2x" alt="ringcentral alternative" /> <img class="original-image fadeIn resources-box-image " alt="ringcentral alternative" title="" src="" srcset="" /> </div> </div> <div class="resource-box-right "> <h5>COMPAREZ</h5> <p>Délaissez les frais de numéros élevés</p> <p><span class="forward--link link mt-xs">En savoir plus</span></p> </div> </div> </div> </a> </div> </div> </section> <section id="151404313825794" class="section-bucket section-text-media l-section gradient-light "> <div class="l-page container align-center mb-lg"> <h2 class="align-center mb-lg">Choisir un canal téléphonique pour votre entreprise</h2> <p> </p> </div> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-95715370809465" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading">La communication vocale est essentielle pour votre entreprise</h2> <p>Lorsque nous souhaitons contacter quelqu’un rapidement, nous l’appelons ; comparé au chat ou à l’email, le téléphone est associé à une certaine urgence. Il en va de même pour une entreprise : si des clients vous appellent, c’est qu'ils cherchent à parler à quelqu’un et ont besoin d’une aide rapide. Un système téléphonique est essentiel pour votre entreprise, et c’est le canal le plus important par lequel vos clients vous contactent. Si tel est le cas, pourquoi prendre un risque ?</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjxvi7ayp09c44jg0nft4qck0-group-23.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvi7ayp09c44jg0nft4qck0-group-23.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvi7ayp09c44jg0nft4qck0-group-23.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvi7ayp09c44jg0nft4qck0-group-23.one-sixth.png 2x" alt="Freshdesk Contact Center alternative" /> <img class="original-image fadeIn " alt="Freshdesk Contact Center alternative" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-95715370809465'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-123559842317673" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">Pourquoi Freschaller se démarque-t-il de ses concurrents ?</h2> <p>Choisir un système téléphonique n’est pas une tâche facile. Il existe de nombreux prestataires sur le marché et en trouver un adapté à votre entreprise peut être une tâche complexe. Personne ne souhaite perdre son temps à choisir un système téléphonique inadapté et devoir tout reprendre à zéro. Nous avons mené ces recherches pour vous. En un coup d'œil, vous pouvez comparer et voir ce qui rend Freshdesk Contact Center si différent.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjxvi98fp09fn4jg0buxo0q96-group-22.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvi98fp09fn4jg0buxo0q96-group-22.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvi98fp09fn4jg0buxo0q96-group-22.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvi98fp09fn4jg0buxo0q96-group-22.one-sixth.png 2x" alt="group 22" /> <img class="original-image fadeIn " alt="group 22" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-123559842317673'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="151404313825968" class="section-bucket section-text-media l-section "> <div class="l-page container align-center mb-lg"> <h2 class="align-center mb-lg">Nos notes des sites d’évaluations populaires</h2> </div> <div class="l-page container"> <div class="row"> <div class=" col-md-12 full-width-content align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjxvhfh7q07ty4eg0u6hinc8s-artboard-6-3x-1.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhfh7q07ty4eg0u6hinc8s-artboard-6-3x-1.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjxvhfh7q07ty4eg0u6hinc8s-artboard-6-3x-1.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjxvhfh7q07ty4eg0u6hinc8s-artboard-6-3x-1.one-sixth.png 2x" alt="Freshdesk Contact Center reviews" /> <img class="original-image fadeIn " alt="Freshdesk Contact Center reviews" title="" src="" srcset="" /> </div> </div> </div> </div> </section> <section class="l-section gradient-light "> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2>Ne vous fiez pas à notre parole</h2> <p class="sub-text">Découvrez ce que nos clients disent de nous</p> </div> <div id="45247266200890" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner"> <div class="carousel-item item active" role="tabpanel" aria-hidden=false tabindex="0" id="panel-452472662008901" aria-label="Testimonial 1 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper loading-optimized" style=" padding-top: 41.3%"> <img class="original-image fadeIn " alt="alfka logo" title="" src="" srcset="" data-src="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.full.png 2x" /> </div> </div> <p class="testimonial-quote">“Nous avons évalué différents systèmes, comme Google Voice. Néanmoins, nous avons découvert que seul Freshchat (Freshcaller) nous offrait le niveau de prix adéquat pour nos besoins, avec des possibilités d'évolution dans l'avenir.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Alfredo Cely</h6> <div class="author-designation">Ingénieur Senior</div> <div class="author-company">AlfKa, LLC</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item " role="tabpanel" aria-hidden=true tabindex="0" id="panel-452472662008902" aria-label="Testimonial 2 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper loading-optimized" style=" padding-top: 100%"> <img class="original-image fadeIn " alt="untappd logo yellow bg" title="" src="" srcset="" data-src="https://website-assets-fw.freshworks.com/attachments/cjos9pkr800k7cafzpa9wiz5s-untappd-logo-yellow-bg.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9pkr800k7cafzpa9wiz5s-untappd-logo-yellow-bg.full.png 2x" /> </div> </div> <p class="testimonial-quote">“Par le passé, nous traitions les appels téléphoniques en partageant un seul téléphone, mais ce n’était pas gérable dans une équipe en pleine croissance. Maintenant, les membres de l’équipe peuvent répondre aux appels par un simple clic sur leur ordinateur portable. Chaque appel est associé à un enregistrement d’appel et à des notes, ce qui permet aux spécialistes du support d’avoir accès facilement aux informations contextuelles pertinentes.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Emma Johnson</h6> <div class="author-designation">Vice-présidente du support client</div> <div class="author-company">Untappd</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item " role="tabpanel" aria-hidden=true tabindex="0" id="panel-452472662008903" aria-label="Testimonial 3 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper loading-optimized" style=" padding-top: 37.5%"> <img class="original-image fadeIn " alt="loupen 2x" title="" src="" srcset="" data-src="https://website-assets-fw.freshworks.com/attachments/cjos9q5ob00e0ieg0cbp3oxw8-loupen-2x.one-half.jpg" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9q5ob00e0ieg0cbp3oxw8-loupen-2x.full.jpg 2x" /> </div> </div> <p class="testimonial-quote">“Configurer un système PBX sur le cloud, c’est simple. Il m’a été facile d’acheter des numéros dans différents pays et de configurer mon centre d’appels en quelques minutes. Il y a des options de surveillance pendant l’appel pour les superviseurs et nous nous efforçons d’écouter tous les enregistrements pour améliorer notre communication. Le centre d’appels n’est plus technique.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Alexandre Schio</h6> <div class="author-designation">Directeur des opérations</div> <div class="author-company">Loupen, Brésil</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> </div> <div class="carousel-controls-wrapper mt-md"> <div class="carousel-indicators-wrapper"> <a class="left carousel-control" href="#45247266200890" role="button" data-slide="prev" tabindex="0" aria-label="Go to Previous Slide"> <span class="icon-arrow-button-left" aria-hidden="true"></span> </a> <a class="right carousel-control" href="#45247266200890" role="button" data-slide="next" tabindex="0" aria-label="Go to Next Slide"> <span class="icon-arrow-button-right" aria-hidden="true"></span> </a> <ol class="carousel-indicators" role="tablist"> <li data-target="#45247266200890" data-slide-to="0" class="active" tabindex="0" role="tab" aria-controls="panel-452472662008901" aria-label="Go to slide 1" aria-selected=true> </li> <li data-target="#45247266200890" data-slide-to="1" class="" tabindex="0" role="tab" aria-controls="panel-452472662008902" aria-label="Go to slide 2" aria-selected=false> </li> <li data-target="#45247266200890" data-slide-to="2" class="" tabindex="0" role="tab" aria-controls="panel-452472662008903" aria-label="Go to slide 3" aria-selected=false> </li> </ol> </div> </div> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center pattern-gradient-light has-animation " > <div class="container banner-content l-banner " data-scroll-target=""> <h2>Choisissez un système téléphonique moderne, inscrivez-vous à Freshdesk Contact Center aujourd’hui</h2> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/fr/freshcaller-cloud-pbx/signup/"> ESSAYEZ FRESHCALLER</a> </div> </div> <script> var typed_library_script = document.getElementById('typed-script') if ((document.getElementById('typed-script') === null)) { var script = document.createElement('script') script.setAttribute('type', 'text/javascript') script.setAttribute('id', 'typed-script') script.setAttribute('src', 'https://cdn.jsdelivr.net/npm/typed.js@2.0.11') document.currentScript.parentNode.appendChild(script) script.onload = function () { var event = new CustomEvent('execute') document.dispatchEvent(event) } } </script> <script> document.addEventListener('execute', (function (currentScript) { return function () { var parent = currentScript.parentNode var original_list = JSON.parse(parent.getAttribute('data-text-list').replace(/'/g, '"')) var original_text = parent.querySelector('.animated-text').textContent parent.querySelector('.animated-text').innerHTML = "" var text_list = [] for (var i = 0; i < original_list.length; i++) { text_list[i] = '^1000' + original_list[i].animatable_text + '^1500' } text_list.unshift(original_text) var options = { strings: text_list, stringsElement: null, typeSpeed: 70, backSpeed: 70, loop: true, loopCount: Infinity, smartBackspace: true }; var typed = new Typed(parent.querySelector('.animated-text'), options); } })(document.currentScript)) </script> </section> <script type="text/javascript" defer> window.socTrack = { siteid: "www.freshworks.com", isFormTrackingEnabled: false, isApiModeEnabled: true }; (function(i, s, o, g) { var a = s.createElement(o); a.src = g; var m = s.getElementsByTagName('head')[0]; m.appendChild(a); })(window, document, 'script', (/^http:/.test(document.location) ? 'http' : 'https') + '://cdn-public.sociabble.com/blob/js/leadgen/track.min.js?v=1.7') </script> <footer > <div class="footer-main"> <div class="footer-navs l-page clearfix-lg"> <div class="row"> <div class="col-md-4 footer-left-section"> <div class="row"> <div class="col-sm-6"> <div class="footer-nav-title footer-nav-title-logo"> <a href="/fr/"> <img class="logo logo-fworks footer-logo" src="/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks" /> </a> <i class="icon-arrow-down" aria-hidden="true"></i> </div> <ul class="footer-nav"> <li><a href="https://www.freshworks.com/customer-service-suite/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshdesk Omni</a></li> <li><a href="https://www.freshworks.com/fr/freshdesk/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshdesk</a></li> <li><a href="/fr/live-chat-software/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshchat</a></li> <li><a href="https://www.freshworks.com/fr/freshservice/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshservice</a></li> <li><a href="/fr/crm/sales/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshsales</a></li> <li><a href="https://www.freshworks.com/fr/crm/suite/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshsales Suite</a></li> <li><a href="https://www.freshworks.com/fr/crm/marketing/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freshmarketer</a></li> <li><a href="https://www.freshworks.com/freddy-ai/?source=fcaller&medium=referral&campaign=fcaller_footer_main" rel="" class="">Freddy AI</a></li> </ul> </div> <div class="col-sm-6"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> SOCIÉTÉ </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> SOCIÉTÉ <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="https://www.freshworks.com/fr/entreprise/apropos/" rel="" class="">À propos</a></li> <li><a href="/fr/entreprise/leadership/" rel="" class="">Comité de direction</a></li> <li><a href="/fr/entreprise/comite/" rel="" class="">Conseil d'administration</a></li> <li><a href="/fr/entreprise/investisseurs/" rel="" class="">Investisseurs</a></li> <li><a href="/customers/" rel="" class="">Clients</a></li> <li><a href="/solutions/" rel="" class="">Solutions</a></li> <li><a href="/fr/company/affiliate-partner/" rel="" class="">Affiliés</a></li> <li><a href="/company/partners/reseller-partner-program/" rel="" class="">Partenaires</a></li> <li><a href="/fr/entreprise/opportunites/" rel="" class="">Carrières</a></li> <li><a href="/fr/newsroom/press-releases/" rel="" class="">Presse</a></li> <li><a href="https://www.freshworks.com/fr/contact/" rel="" class="">Contactez-nous</a></li> <li><a href="https://www.freshworks.com/fr/gdpr/" rel="" class="">RGPD</a></li> <li><a href="/company/faq/us-sales-tax/" rel="" class="">FAQ sur la taxe de ventes aux États-Unis</a></li> </ul> </div> </div> </div> <div class="col-md-8 footer-right-section"> <div class="row"> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> FRESHCALLER </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> FRESHCALLER <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/fr/freshcaller-cloud-pbx/features/" rel="" class="">Toutes les fonctionnalités</a></li> <li><a href="/fr/freshcaller-cloud-pbx/pricing/" rel="" class="">Forfaits tarifaires</a></li> <li><a href="/fr/freshcaller-cloud-pbx/pricing/compare/" rel="" class="">Comparer les forfaits</a></li> <li><a href="/fr/freshcaller-cloud-pbx/case-study/" rel="" class="">Nos clients</a></li> </ul> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> FONCTIONNALITÉS PRINCIPALES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> FONCTIONNALITÉS PRINCIPALES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/fr/freshcaller-cloud-pbx/phone-number/virtual-phone-number/" rel="" class="">Numéros de téléphone virtuels</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-routing/" rel="" class="">Routage des appels</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-setup/multi-level-ivr-system/" rel="" class="">SVI multi-niveaux</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-management/reporting/" rel="" class="">Reporting & Analyses</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-management/service-level-monitoring/" rel="" class="">Supervision du niveau de service</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-setup/business-hours/" rel="" class="">Horaires d'ouverture</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-setup/voicemail-message/" rel="" class="">Messagerie vocale</a></li> <li><a href="/fr/freshcaller-cloud-pbx/call-center-management/call-recording-system/" rel="" class="">Enregistrement d'appel</a></li> </ul> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> COMPARER </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> COMPARER <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/fr/freshcaller-cloud-pbx/compare/grasshopper-alternative/" rel="" class="">Grasshopper</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/aircall-alternative/" rel="" class="">Aircall</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/zendesk-talk-alternative/" rel="" class="">Zendesk Talk</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/google-voice-alternative/" rel="" class="">Google Voice</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/skype-alternative/" rel="" class="">Skype</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/talkroute-alternative/" rel="" class="">Talkroute</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/evoice-alternative/" rel="" class="">eVoice</a></li> <li><a href="/fr/freshcaller-cloud-pbx/compare/" rel="" class="">Toutes les comparaisons</a></li> </ul> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> INTÉGRATIONS </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> INTÉGRATIONS <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/fr/freshcaller-cloud-pbx/freshdesk-integration/" rel="" class="">Freshdesk (Helpdesk)</a></li> <li><a href="/fr/freshcaller-cloud-pbx/freshsales-integration/" rel="" class="">Freshsales (CRM)</a></li> <li><a href="/fr/freshcaller-cloud-pbx/freshservice-integration/" rel="" class="">Freshservice (ITSM)</a></li> </ul> </div> <div class="col-sm-3"> <div class="hide-in-mobile"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> UTILISATEURS EXISTANTS </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> UTILISATEURS EXISTANTS <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="https://login.freshworks.com/email-login" rel="" class="">Connexion</a></li> <li><a href="https://support.freshcaller.com/support/home" rel="nofollow" class="">Aide et Support</a></li> <li><a href="/fr/freshcaller-cloud-pbx/resources/#product-tour" rel="" class="">Visite guidée</a></li> <li><a href="/fr/freshcaller-cloud-pbx/resources/#user-guides" rel="" class="">Manuels utilisateurs</a></li> <li><a href="/fr/freshcaller-cloud-pbx/resources/#library-article" rel="" class="">Bibliothèque d'articles</a></li> </ul> </div> <div class="hide-in-mobile"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> APPLICATIONS MOBILES </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> APPLICATIONS MOBILES <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav app-stores"> <li> <a href="https://play.google.com/store/apps/details?id=com.freshworks.freshcaller&utm_source=Website&utm_campaign=Footer&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1%27" rel="nofollow"> <img src="/static-assets/images/common/icons/img-google-play.png" alt="Google play link" class="app-store-img" /> </a> </li> <li> <a href="https://itunes.apple.com/us/app/freshcaller/id1424866045?mt=8" rel="nofollow"> <img src="/static-assets/images/common/icons/img-apple-store.png" alt="Apple store link" class="app-store-img" /> </a> </li> </ul> </div> <div class="hide-in-mobile"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> COMMUNIQUEZ AVEC NOUS </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> COMMUNIQUEZ AVEC NOUS <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav social-connect-nav"> <li><a href="https://twitter.com/freshdesk" aria-label="twitter" rel="nofollow noopener" target="_blank"><i class="icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://www.youtube.com/channel/UCiKaUBUQ8BB6l9tAg6a9cig" aria-label="youtube" rel="nofollow noopener" target="_blank"><i class="icon-youtube" aria-hidden="true"></i></a></li> <li><a href="https://www.linkedin.com/showcase/freshcaller/" aria-label="linkedin" rel="nofollow noopener" target="_blank"><i class="icon-linkedin" aria-hidden="true"></i></a></li> </ul> </div> </div> <div class="col-sm-3"> <h2 class="footer-nav-title caps-heading-12 no-text-transform hide-in-mobile"> APPRENDRE MAINTENANT </h2> <button class="footer-nav-title caps-heading-12 no-text-transform hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> APPRENDRE MAINTENANT <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav"> <li><a href="/freshcaller-cloud-pbx/call-center-software/" rel="" class="">Call Center Software</a></li> <li><a href="https://www.freshworks.com/freshcaller-cloud-pbx/virtual-call-center/" rel="" class="">Virtual Call Center</a></li> <li><a href="/freshcaller-cloud-pbx/virtual-pbx/" rel="" class="">Virtual PBX</a></li> <li><a href="/freshcaller-cloud-pbx/small-business-phone-system/" rel="" class="">Small Business Phone Systems</a></li> <li><a href="/freshcaller-cloud-pbx/ivr/" rel="" class="">IVR</a></li> <li><a href="/freshcaller-cloud-pbx/voip-phone-system/" rel="" class="">VoIP Phone Systems</a></li> <li><a href="/freshcaller-cloud-pbx/blog/articles/" rel="" class="">Freshcaller Blog</a></li> </ul> </div> </div> <div class="footer-salessupport clearfix-lg"> <div class="row"> <div class="col-md-12 seperator-line"> <h2 class="footer-nav-title caps-heading-12 hide-in-mobile"> VENTES ET SUPPORT </h2> <button class="footer-nav-title caps-heading-12 hide-in-tablet-and-desktop" aria-expanded="false" aria-haspopup="true"> VENTES ET SUPPORT <i class="icon-arrow-down" aria-hidden="true"></i> </button> <ul class="footer-nav support-nav"> <li> <a href="tel:+33175850312"> <i class="icon-phone" aria-hidden="true"></i><span>+33 17 585 0312</span> </a> </li> <li> <a href="mailto:hello@freshcaller.com"> <i class="icon-mail" aria-hidden="true"></i><span>hello@freshcaller.com</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="footer-copyrights"> <div class="l-page clearfix-lg"> <div class="footer-nav copyrights-nav hide-in-mobile"> <a href="/fr/terms/" rel=" ">Conditions d'utilisation</a> <a href="/fr/privacy/" rel=" ">Avis de confidentialité</a> <a href="/take-down/" rel=" ">Politique de retrait</a> <a href="/fr/gdpr/" rel=" ">RGPD</a> <a href="/fr/security/" rel=" ">Sécurité</a> <a href="/freshcaller-cloud-pbx/privacy/gdpr/unsubscribe/" rel=" ">Se désabonner</a> </div> <p class="footer-copyrights-text">Copyright © Freshworks Inc. Tous droits réservés</p> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (!FW.Utils.ResponsiveUtilities.isDesktop()) { FW.$('.footer-nav a').attr('tabindex', -1); FW.$('.hide-in-mobile a').attr('tabindex', -1); }; }); </script> </footer> <script type="text/javascript"> FW.onLoad(function() { FW.footer(); }); </script><div role="button" aria-label="Open chat widget" tabindex="0" id="fchat-custom-icon" onClick="fciWidgetOpen();" style="display: none;"> <div id="fci-image" style="display: block;"></div> <div id="fci-loading" style="display: none;"> <div class="fci-flex"> <div class="fci-dot-loader"></div> <div class="fci-dot-loader"></div> <div class="fci-dot-loader"></div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function() { FW.legal.init(); }); </script> <div id="modal-backdrop"></div> <div id="form-modal-holder"></div> <div id="eu-cookie-policy-popup"> <div class="l-page"> <div class="popup-container"> <div class="text col-md-9"><p>Nous utilisons des cookies pour vous offrir une meilleure expérience de navigation, analyser le trafic sur ce site, personnaliser le contenu, et vous proposer des publicités ciblées. Voyez comment nous utilisons les cookies dans notre <a href="https://www.freshworks.com/privacy/">Politique de Confidentialité</a>. Notre <a href="https://www.freshworks.com/list-of-cookies/">Politique sur les Cookies</a> vous explique comment gérer vos paramètres de cookies.</p> </div> <div class="options col-md-3"> <div class="button button--solid button--small button--black accept-cookies"> Accepter les cookies </div> </div> </div> </div> </div> <div id="modal-search"> <div class="modal-wrapper"> <i class="icon-close" tabindex="0" aria-label="Close site search"></i> <div id="searchbox"></div> <div id="infinite-hits" aria-live="polite"></div> <div id="pagination"></div> <div class="no-results"> <img src="/static-assets/images/fservice/no-results-illustration.svg" alt="no results" /> <p>Sorry, our deep-dive didn’t help. Please try a different search term.</p> </div> </div> </div> <a style="display:none" class="button fcaller login-spam-trigger-button" data-toggle="modal" data-target="#signupSpamModalFcaller"></a> <div class="modal signup-spam-modal" id="signupSpamModalFcaller" tabindex="-1" role="dialog" aria-labelledby="signupLoginModal"> <div class="modal-dialog signup-login-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <div class="modal-close" data-dismiss="modal" aria-label="Close"> <i class="icon-close"></i> </div> </div> <div class="modal-body clearfix-md"> <div class="form-wrapper animate-form-wrapper signup-login-form-wrapper align-center"> <div class="form-field-container"> <div id="signupLoginModal" class="form-content-upper"> <h6><p>Veuillez saisir votre adresse e-mail professionnelle pour vous inscrire à Freshcaller. Ou bien vous pouvez nous contacter en nous écrivant à <a href="mailto:support@freshcaller.com"><strong><em>support@freshcaller.com</em></strong></a><strong><em> </em></strong>et nous vous aiderons à créer votre compte immédiatement.</p> </h6> </div> </div> </div> </div> </div> </div> </div> <a style="display:none" class="button fcaller login-trigger-button" data-toggle="modal" data-target="#signupLoginFormFcaller"></a> <div class="modal signup-login-modal" id="signupLoginFormFcaller" tabindex="-1" role="dialog" aria-labelledby="signupLoginModal"> <div class="modal-dialog signup-login-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <div class="modal-close" data-dismiss="modal" aria-label="Close"> <i class="icon-close"></i> </div> </div> <div class="modal-body clearfix-md"> <div class="form-wrapper animate-form-wrapper signup-login-form-wrapper align-center"> <div class="form-field-container"> <div id="signupLoginModal" class="form-content-upper"> <p>Vous êtes déjà inscrit !</p> <a class="button button--solid email-reminder-button">Me le rappeler</a> </div> </div> <div class="thank-you-card align-center mt-sm"> <i class="icon-check-mark green-check round-icon"></i> <div class="mt-xs"> <p>Un e-mail de confirmation contenant votre mot de passe vient d’être envoyé. Merci.</p> </div> </div> </div> </div> </div> </div> </div> <a style="display:none" class="button fcaller domain-taken-trigger-button" data-toggle="modal" data-target="#signupDomainTakenModalFcaller"></a> <div class="modal signup-domain-taken-modal" id="signupDomainTakenModalFcaller" tabindex="-1" role="dialog" aria-labelledby="signupLoginModal"> <div class="modal-dialog signup-login-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <div class="modal-close" data-dismiss="modal" aria-label="Close"> <i class="icon-close"></i> </div> </div> <div class="modal-body clearfix-md"> <div class="form-wrapper animate-form-wrapper signup-login-form-wrapper align-center"> <div class="form-field-container"> <div id="signupLoginModal" class="form-content-upper"> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { FW.modalbox(); }); </script> <script type="text/javascript"> window.addEventListener('load', function () { window.dataLayer = window.dataLayer || []; dataLayer.push({ 'event': 'tvc_pageDomain', 'pageDomain': 'FCaller' }); }); </script>  <script type='text/plain' class='optanon-category-C0001'>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-ML537HG');</script>   <script type='text/plain' class='optanon-category-C0004'> function createTempFunction(function_name) { (window.freshsales)[function_name]=function() { (window.freshsales).push([function_name].concat(Array.prototype.slice.call(arguments,0))) }; } (function(url, app_token) { window.assets_url='//d952cmcgwqsjf.cloudfront.net'; window.freshsales = window.freshsales || []; functions_list='init identify trackPageView trackEvent set'.split(' '); for(var i=0; i < functions_list.length; i++) { var function_name = functions_list[i]; createTempFunction(function_name); } var script_tag = document.createElement('script'); script_tag.async=1; script_tag.src= window.assets_url +'/assets/analytics.js'; var first_script_tag = document.getElementsByTagName('script')[0]; first_script_tag.parentNode.insertBefore(script_tag,first_script_tag); freshsales.init(url, app_token); })('//freshdesk.freshsales.io','98789bf8336157c6baacf410a8f87aa4'); </script>   <script type='text/plain' class='optanon-category-C0001'>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-WQKBJ88');</script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQKBJ88" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript"> _linkedin_partner_id = "508419"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script><script type="text/javascript"> (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(window.lintrk); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif" /> </noscript> </body> </html>

CINXE.COM

Comparez les systèmes téléphoniques avec Freshdesk Contact Center | Freshworks