Quelle est la meilleure alternative à Skype ?

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> <a class="nav-label" href="/customers/" rel=" " >Clients</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/support/" rel=" " >Support</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Français" lang="fr" data-link=" undefined/freshcaller-cloud-pbx"> Français </option> <option value="English" lang="en-us" data-link=" /freshcaller-cloud-pbx/compare/skype-alternative"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/freshcaller-cloud-pbx/compare/skype-alternative"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/freshcaller-cloud-pbx/compare/skype-alternative"> Nederlands </option> <option value="Svenska" lang="sv-SE" data-link=" 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elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="banner-right first-fold gradient-dark " id ="123558326505232" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-7 font-color-light mobile-center-desktop-left-align mb-lg banner-text-content "> <h1>Freshdesk Contact Center : la meilleure alternative à Skype pour votre entreprise</h1> <p class="sub-text">Freshdesk Contact Center peut consolider votre petite entreprise grâce à ses fonctionnalités sûres, faciles à utiliser et intelligemment intégrées, telles que le SVI, le masquage des appels, et bien plus.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/fr/freshcaller-cloud-pbx/inscription/"> INSCRIPTION GRATUITE</a> </div> </div> <div class="col-md-5 "> <div class="bucket-animation-wrapper"> <div class="bucket-animation-static-bg"> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="fcaller comparison illustration v 1" title="" src="https://website-assets-fw.freshworks.com/attachments/cjos8gd8b0038ieg056usiip3-fcaller-comparison-illustration-v-1.one-half.png" srcset="" fetchpriority="high" /> </div> </div> <div class="bucket-animation-container" data-bodymovin-container id="27844129916688"></div> </div> <script type="text/javascript"> /* globals bodymovin */ FW.onLoad('lib/bodymovin', function (bodymovin) { var initAnimation = function () { FW.$.getJSON('https://website-assets-fw.freshworks.com/attachments/cjos8pcee02jdc5fzehbr7cpa-fcaller-compare.json', function (data) { var wrapper = document.getElementById('27844129916688') var animationInstance = bodymovin.loadAnimation({ wrapper: wrapper, animType: 'svg', loop: false, animationData: data, autoplay: false }); FW.$('#27844129916688').find('svg').attr('aria-hidden','true'); animationInstance.addEventListener('complete', function () { animationInstance.pause(); }); FW.$('#27844129916688').parent('.bucket-animation-wrapper').addClass('animation-ready'); FW.$(window).scroll(function () { var id = '27844129916688'; var hT = FW.$('#' + id).parent().offset().top; var hH = FW.$('#' + id).parent().outerHeight(); var wH = FW.$(window).height(); var wS = FW.$(this).scrollTop(); if ((wS + wH) > (hT + (0.4 * hH))) { animationInstance.play(); } else { // stop animation when scrolling up and beyond animationInstance.stop(); } // stop animation when scrolling down and beyond if (wS > (hT + hH)) { animationInstance.stop(); } }); bodymovin.setQuality('low'); }); }; // var browser = SiteUtilities.getUserAgent(); // if(browser == 'Chrome') // { initAnimation(); // } }); </script> </div> </div> </div> </section> <section class="detail-comparison-table l-section has-sticky-header" data-scroll-target="" id =""> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2>Freshdesk Contact Center est la meilleure alternative à Skype pour</h2> <h2>votre entreprise, pourquoi ?</h2> <p><em>Données mises à jour en août 2020</em></p> </div> </div> <div class="wrapper"> <div class="l-page container header-section align-center"> <div class="row "> <div class='col-md-5'> <img class="product-name" src = "https://website-assets-fw.freshworks.com/attachments/cjosdmdxf00wqieg0aqmpqe0k-skype-logo.full.png" /> </div> <div class='col-md-2 '> <div class="vs">vs</div> </div> <div class='col-md-5'> <img class="product-name" src = "https://website-assets-fw.freshworks.com/attachments/cjos92af400g0cafz9p372z7c-logo-fcaller-black.svg" /> </div> </div> </div> </div> <div class='l-page container comparison-section align-center'> <div class="row pb-md section-light-bg"> <div class="col-md-6 hide-in-mobile"> <div class="comparison-section-item"> <i class="icon-x-mark red-cross"></i> <h5>Skype n’est pas une solution adaptée aux entreprises</h5> <p>Skype fonctionne peut-être pour passer des appels personnels et garder le contact avec vos amis ou votre famille. Cependant, le logiciel pas conçu pour les entreprises et l’utiliser affectera négativement la qualité de vos opérations téléphoniques.</p> </div> </div> <div class="col-md-6 "> <div class="comparison-section-item"> <i class="icon-check-mark green-check"></i> <h5>Optez pour un système téléphonique répondant à vos besoins professionnels</h5> <p>Freshdesk Contact Center est un système téléphonique conçu pour les entreprises. Que vous gériez une PME ou une grande entreprise, Freshdesk Contact Center peut soutenir les opérations téléphoniques des entreprises de toutes tailles.</p> </div> </div> </div> <div class="row pb-md "> <div class="col-md-6 hide-in-mobile"> <div class="comparison-section-item"> <i class="icon-x-mark red-cross"></i> <h5>Ne soyez pas limité par un système téléphonique qui ne vous offre que les fonctionnalités basiques</h5> <p>Pour qu’un système téléphonique traite les appels quotidiens efficacement, certaines fonctionnalités de base sont nécessaires, telles que le SVI, le routage d’appels et les analyses des appels. Vos équipes téléphoniques ne pourront pas travailler efficacement sans ces capacités.</p> </div> </div> <div class="col-md-6 "> <div class="comparison-section-item"> <i class="icon-check-mark green-check"></i> <h5>Profitez d’un système téléphonique puissant et riche en fonctionnalités </h5> <p>Avec Freshdesk Contact Center, vous disposez de toutes les fonctionnalités basiques dont vous avez besoin pour assurer le bon fonctionnement de votre centre d’appels, et bien plus encore ! Utilisez un ensemble de capacités qui vous aideront à traiter vos appels professionnels de manière harmonieuse.</p> </div> </div> </div> <div class="row pb-md section-light-bg"> <div class="col-md-6 hide-in-mobile"> <div class="comparison-section-item"> <i class="icon-x-mark red-cross"></i> <h5>Ne ratez pas le train de la révolution de l’intelligence artificielle</h5> <p>Aujourd’hui, les entreprises utilisent l’IA pour interagir avec leurs clients 24 h/24 et 7 j/7, que ce soit en dehors des horaires d’ouverture ou durant les congés. Malheureusement, ces capacités IA sont absentes de Skype. </p> </div> </div> <div class="col-md-6 "> <div class="comparison-section-item"> <i class="icon-check-mark green-check"></i> <h5>Garantissez la pérennité de votre centre d’appels grâce aux capacités de l’IA</h5> <p>Freshdesk Contact Center propose des fonctionnalités telles que Voicebot et un SVI à reconnaissance vocale. Vous pouvez être présent pour vos correspondants à tout moment et fournir des réponses instantanées sans aucune intervention humaine.</p> </div> </div> </div> </div> </section> <script type="text/javascript"> FW.onLoad(function () { FW.tableSticky.detailCompareTable(); }); </script> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center " > <div class="container banner-content l-banner " data-scroll-target=""> <h2>Remplacez Skype par Freshdesk Contact Center</h2> <p class="sub-text">Inscrivez-vous maintenant pour profiter de votre essai de 14 jours.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/fr/freshcaller-cloud-pbx/inscription/"> INSCRIPTION GRATUITE</a> </div> </div> </section> <section class="l-section " data-scroll-target="" id =""> <div class="l-page container"> <div class="l-section-heading align-center hide-in-mobile-and-tablet"> <h2>En quoi Freshdesk Contact Center est-il supérieur à Skype ?</h2> </div> <div class="vertical-tab-wrapper vertical-tab-wrapper-v3 tablist-container"> <ul class="nav-tablist clearfix-md" id="myTabs-33064904276295" role="tablist"> <li role="presentation" class="nav-link active"> <div title="Tab Content" href="#w443994765788260852-33064904276295" id="w443994765788260852-33064904276295-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w443994765788260852-33064904276295" aria-expanded="true">SVI multiniveaux ou arbres téléphoniques<span class="tab-desc"id=w44399476578826085233064904276295tab-desc>Gérez un système SVI multiniveaux interconnectés.</span> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w8375449580241730-33064904276295" id="w8375449580241730-33064904276295-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w8375449580241730-33064904276295" aria-expanded="false">Escalades intelligentes<span class="tab-desc"id=w837544958024173033064904276295tab-desc>Créez des règles d'escalades personnalisées pour les appels entrants.</span> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w733871568859981332-33064904276295" id="w733871568859981332-33064904276295-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w733871568859981332-33064904276295" aria-expanded="false">Tableau de bord en temps réel<span class="tab-desc"id=w73387156885998133233064904276295tab-desc>Analysez et gérez votre centre d'appels en temps réel.</span> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w303404629317515711-33064904276295" id="w303404629317515711-33064904276295-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w303404629317515711-33064904276295" aria-expanded="false">Intervention dans les appels<span class="tab-desc"id=w30340462931751571133064904276295tab-desc>Intervenez dans les appels en temps réel.</span> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w37230592829131302-33064904276295" id="w37230592829131302-33064904276295-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w37230592829131302-33064904276295" aria-expanded="false">Voicebot<span class="tab-desc"id=w3723059282913130233064904276295tab-desc>Améliorez votre centre d’appels à l’aide de l’IA</span> </div> </li> </ul> <div class="browser-mockup browser-mockup-top-bar"> <div class="top-bar"> <div class="circles"> <div class="circle circle-red"></div> <div class="circle circle-yellow"></div> <div class="circle circle-green"></div> </div> </div> <div class="tab-content browser-content" id="myTabContent-33064904276295"> <div class="tab-pane fade in active" role="tabpanel" id="w443994765788260852-33064904276295" aria-labelledby="w443994765788260852-33064904276295-tab"> <div class="popover-dot" role="button" data-toggle="popover" style="left: 45%; top: 53%;" data-placement="top" title="SVI multiniveaux ou arbres téléphoniques" data-content="Créez et personnalisez un nombre illimité de menus pour un SVI (Serveur vocal interactif) multiniveaux interconnectés." data-original-title="SVI multiniveaux ou arbres téléphoniques" tabindex="0"></div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-sixth.png 2x" alt="multi level ivr or phone trees 2x" /> <img class="original-image fadeIn " alt="multi level ivr or phone trees 2x" title="" src="" srcset="" /> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w8375449580241730-33064904276295" aria-labelledby="w8375449580241730-33064904276295-tab"> <div class="popover-dot" role="button" data-toggle="popover" style="left: 61%; top: 38%;" data-placement="top" title="Escalades intelligentes" data-content="Redirigez les correspondants vers d'autres équipes ou un numéro de téléphone externe lorsque votre équipe n'est pas disponible." data-original-title="Escalades intelligentes" tabindex="0"></div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-sixth.png 2x" alt="smart escalations 2x" /> <img class="original-image fadeIn " alt="smart escalations 2x" title="" src="" srcset="" /> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w733871568859981332-33064904276295" aria-labelledby="w733871568859981332-33064904276295-tab"> <div class="popover-dot" role="button" data-toggle="popover" style="left: 26%; top: 55%;" data-placement="top" title="Tableau de bord en temps réel" data-content="Surveillez les correspondants en attente, les conversations en cours et la disponibilité des agents, le tout sur un seul écran." data-original-title="Tableau de bord en temps réel" tabindex="0"></div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-sixth.png 2x" alt="real time scr 2x" /> <img class="original-image fadeIn " alt="real time scr 2x" title="" src="" srcset="" /> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w303404629317515711-33064904276295" aria-labelledby="w303404629317515711-33064904276295-tab"> <div class="popover-dot" role="button" data-toggle="popover" style="left: 82%; top: 85%;" data-placement="top" title="Intervention dans les appels" data-content="Vos superviseurs et administrateurs peuvent améliorer votre taux de résolution dès le premier appel en intervenant dans les conversations téléphoniques en cours." data-original-title="Intervention dans les appels" tabindex="0"></div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-sixth.png 2x" alt="call barging 2x" /> <img class="original-image fadeIn " alt="call barging 2x" title="" src="" srcset="" /> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w37230592829131302-33064904276295" aria-labelledby="w37230592829131302-33064904276295-tab"> <div class="popover-dot" role="button" data-toggle="popover" style="left: 50%; top: 50%;" data-placement="top" title="Voicebot" data-content="Un bot de déviation des appels qui peut répondre directement avec la FAQ. Votre bot devient plus intelligent après chaque jour passé en activité." data-original-title="Voicebot" tabindex="0"></div> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-sixth.png 2x" alt="screenshot 2020 04 09 at 3 31 07 pm" /> <img class="original-image fadeIn " alt="screenshot 2020 04 09 at 3 31 07 pm" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <div class="mobile-tab-wrapper"> <div class="l-page container"> <div class="align-center mb-lg"> <h2>En quoi Freshdesk Contact Center est-il supérieur à Skype ?</h2> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">SVI multiniveaux ou arbres téléphoniques</h6> <p>Gérez un système SVI multiniveaux interconnectés.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjoscp7h400t9cafzrg0u6k38-multi-level-ivr-or-phone-trees-2x.one-sixth.png 2x" alt="multi level ivr or phone trees 2x" /> <img class="original-image fadeIn " alt="multi level ivr or phone trees 2x" title="" src="" srcset="" /> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Escalades intelligentes</h6> <p>Créez des règles d'escalades personnalisées pour les appels entrants.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjos9dhi600aaieg0kw7ee01v-smart-escalations-2x.one-sixth.png 2x" alt="smart escalations 2x" /> <img class="original-image fadeIn " alt="smart escalations 2x" title="" src="" srcset="" /> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Tableau de bord en temps réel</h6> <p>Analysez et gérez votre centre d'appels en temps réel.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjoscr31102vpc5fz1u9d2b1v-real-time-scr-2x.one-sixth.png 2x" alt="real time scr 2x" /> <img class="original-image fadeIn " alt="real time scr 2x" title="" src="" srcset="" /> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Intervention dans les appels</h6> <p>Intervenez dans les appels en temps réel.</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjos9b444008zieg0fadjyovb-call-barging-2x.one-sixth.png 2x" alt="call barging 2x" /> <img class="original-image fadeIn " alt="call barging 2x" title="" src="" srcset="" /> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Voicebot</h6> <p>Améliorez votre centre d’appels à l’aide de l’IA</p> <div class="pb-sm"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/ck8sldz0k0221s1fzbmt493uc-screenshot-2020-04-09-at-3-31-07-pm.one-sixth.png 2x" alt="screenshot 2020 04 09 at 3 31 07 pm" /> <img class="original-image fadeIn " alt="screenshot 2020 04 09 at 3 31 07 pm" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { FW.customPopover(); FW.$('.nav-tablist .nav-link .tab-button').click(function(e) { e.stopPropagation(); }); }); </script> </div> </section> <section class=" l-section " data-scroll-target="" id =""> <div class=' banner-badges l-page banner-badges-border banner-badges-gradient stack' id="stripe-121818068386630"> <div class="align-center pt-sm pb-sm "> <div class="reduce-image-mobile"> <img src="https://website-assets-fw.freshworks.com/attachments/cjos9kjtu02r1c5fzr55wut9y-vs-badge.svg" alt="vs badge"> </div> <h3>Centre d'appels + support client = la meilleure combinaison possible</h3> <p>Passez/recevez des appels, convertissez vos messages vocaux ainsi que les appels manqués en tickets, tout cela à partir de Freshdesk.</p> </div> </div> </section> <script type="text/javascript"> FW.onLoad(function () { if (FW.Utils.ResponsiveUtilities.isDesktop()) { const imageWidth = 150+'px'; const textSize = 180; FW.$('#stripe-121818068386630.banner-badges img').css('max-width', imageWidth); FW.$('#stripe-121818068386630 .banner-badges-inline-image + .banner-badges-inline-text').css('padding-left',textSize+'px'); FW.$('.first-fold #stripe-121818068386630 .banner-badges-inline-image + .banner-badges-inline-text').css('padding-left', textSize-20+'px'); }; }); </script> <section class="l-section "> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2>Freshdesk Contact Center : la meilleure alternative à Skype pour votre entreprise</h2> </div> <div id="29584388036770" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner"> <div class="carousel-item item active" role="tabpanel" aria-hidden=false tabindex="0" id="panel-295843880367701" aria-label="Testimonial 1 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjytplgdm02iv7yg0a995fjhh-solar-support-logo.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjytplgdm02iv7yg0a995fjhh-solar-support-logo.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjytplgdm02iv7yg0a995fjhh-solar-support-logo.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjytplgdm02iv7yg0a995fjhh-solar-support-logo.one-sixth.png 2x" alt="freshcaller" /> <img class="original-image fadeIn " alt="freshcaller" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“Lors de notre recherche d'une nouvelle solution, nous avons essayé différents systèmes téléphoniques : Dialpad, MightyCaller, Grasshopper, RingCentral. Aucun d'eux n'offrait un support client satisfaisant. Le prix est roi, mais nous nous sommes toujours concentrés sur le service client et la réactivité. Freshcaller offre toutes les fonctionnalités dont nous avons besoin, prêtes à l'emploi, et une équipe avec laquelle nous aimons travailler. Le choix s'est avéré facile.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Auston Taber</h6> <div class="author-designation">PDG</div> <div class="author-company">Solar Support</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item " role="tabpanel" aria-hidden=true tabindex="0" id="panel-295843880367702" aria-label="Testimonial 2 of 3"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cjoscuxdo00knieg0zhw3zlzi-alfka-logo.one-sixth.png 2x" alt="Freshcaller alternative" /> <img class="original-image fadeIn " alt="Freshcaller alternative" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“Nous avons évalué différents systèmes, tels que Google Voice. 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