ISG ProBenchmark | Real-Time Price Benchmarks - IT Services

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This makes ISG's database the largest of its kind in the industry and a trusted IT benchmarking service provider.</strong> </p></div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="BodyPlaceholder_C069_Col00" class="sf_colsIn overflow-hidden" data-sf-element="Container" data-placeholder-label="Container"><div id="BodyPlaceholder_C070_Col00" class="sf_colsIn container space-2 space-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="BodyPlaceholder_C075_Col00" class="sf_colsIn col-lg-6 mb-3 mb-lg-0" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <article class="card h-100 position-relative"><div class="w-sm-65 p-4"><h4>Price monitor your existing outsourcing transactions.</h4><a class="btn btn-sm btn-blue transition-3d-hover" href="https://www.probenchmark.com/UserLogin/Subscribe?from=SUBSCRIBE">Sign Up<em class="fas fa-angle-right ml-1"></em></a> </div><div 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As an experienced IT outsourcing and benchmarking consultant, Chris is a recognized industry leader who utilizes state of the art benchmarking tools for project-based support of outsourcing transactions for large corporate clients. Chris’s expertise includes market price intelligence for various business and IT services. He currently manages the ProBenchmark platform.</p> <a class="btn btn-primary" href="/who-we-are/people/chris-pattacini">View articles by Chris Pattacini</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/banerjee-ayan-sq.jpg?sfvrsn=8160da31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Ayan Banerjee</h4> <p class="text-black"> Senior Principal Consultant</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" 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Senior Principal Consultant in ISG Research.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/author-images/hayward-olivas-tera-pic-sq.jpg?sfvrsn=e8a5d431_1);"></div> <h4 class="mt-2 mb-0 text-black"> Tera Hayward-Olivas</h4> <p class="text-black"> Analyst</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path 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David has won several industry awards for business intelligence and resource management. David leverages his broad experience and research capabilities to help clients realize untapped potential of people, processes, technology, and relationships.</p> <a class="btn btn-primary" href="/who-we-are/people/david-lessin">View articles by David Lessin</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-4"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/mclurcan-iain-sq950bb095f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=884fda31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Iain McLurcan</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-4" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/mclurcan-iain-sq950bb095f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=884fda31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Iain McLurcan</h2> </div> <p class="mb-0"><p>Iain is a seasoned IT consultant bringing a multi-disciplined approach to pragmatically addressing client’s IT challenges. With degrees in Artificial Intelligence and Computer Science as well as decades of experience in the use of metrics and benchmarking to improve IT decision making and delivery, Iain leads engagements in IT performance improvement, technology and partner selection, as well as IT automation.</p></p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-5"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/joshi-ruchi-pic-sq.jpg?sfvrsn=2b1cd331_0);"></div> <h4 class="mt-2 mb-0 text-black"> Ruchi Omkar Joshi</h4> <p class="text-black"> Client Success Manager</p> </a> </div>  <div class="modal fade" id="modal-5" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/joshi-ruchi-pic-sq.jpg?sfvrsn=2b1cd331_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Ruchi Omkar Joshi</h2> </div> <p class="mb-0">Ruchi Omkar Joshi is a Client Success Manager at ISG.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-6"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/andrew-sauter640cb095f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=5948da31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Andrew Sauter</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-6" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/andrew-sauter640cb095f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=5948da31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Andrew Sauter</h2> </div> <p class="mb-0">Andrew Sauter offers 25 years combined consulting, benchmarking, and technical leadership experience. As a Director, Andrew is responsible for the delivery management of all benchmark activities in North and South America and is responsible for the ongoing maintenance of the ProBenchmark models. He is actively involved with model updates leveraging his benchmark and technical expertise to ensure out models reflect the current market conditions and pricing. He is a leader in the benchmark industry and is sought after for benchmarks, operational expertise, and pricing analysis. Andrew’s broad benchmark experience coupled with strong technical skills ensure benchmarks are reflective of the unique operations and needs of the client. He has Corporate IT operations expertise in network, voice, service desk, and workstations support and a diverse background in financial management, audit, IT, and operations.</p> <a class="btn btn-primary" href="/who-we-are/people/andrew-sauter">View articles by Andrew Sauter</a> </div> </div> </div> </div>  </div> </div> </div> </div> </div> </div> </div> </main> <div id="CTAFormPlaceholder_TFF7FD39E032_Col00" class="sf_colsIn bg-blue z-index-2 position-relative overflow-hidden" data-sf-element="Container" data-placeholder-label="Container"><div id="CTAFormPlaceholder_TFF7FD39E033_Col00" class="sf_colsIn container space-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="CTAFormPlaceholder_TFF7FD39E034_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="pr-md-9 mt-3" > <h2 class="h6">Do you have a question, comment or suggestion?</h2> </div> </div> <div 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