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class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="it-IT"><div class="sc-9ee913fe-1 kKNkUg"><section class="Basestyle__BaseRoot-sc-3zktjg-1 hJVEeq sc-27739928-0 fYoEON"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">La piattaforma Zendesk</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Muoviti alla velocità della luce</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Sunshine™ è la piattaforma che sta alla base di Zendesk, ideata per aiutarti a creare customer experience d'eccellenza.</p></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-27739928-1 dfnJYa"><div class="sc-27739928-4 MyrEU"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27444%27%20height=%27440%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/cdn-cgi/image/format=webp,quality=65/images/p-sunshine/overview/hero-orb@2x.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div><div class="sc-27739928-2 gBkoqz"><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div></div></div></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iztDGQ"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Aperta e flessibile</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Con Sunshine, che si basa su standard aperti e sui linguaggi più diffusi, puoi creare esperienze personalizzate utilizzando gli strumenti e i linguaggi che conosci e preferisci.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 efrjpF"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Piattaforma agile</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Libera il potenziale dei tuoi agenti mettendo a loro disposizione il completo contesto del cliente, con strumenti e integrazioni no-code o che richiedono solo un minimo di programmazione.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 fmlRUl"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Personalizzazione semplificata</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine è intuitivo e ti permette di offrire ai tuoi clienti l’assistenza personalizzata e differenziata che si aspettano dalla tua azienda.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Dati e sistemi</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Integrazione per una visualizzazione completa del cliente</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Metti il servizio al centro della tua attività: collega i sistemi del tuo set di tecnologie per ottenere un’unica visualizzazione del cliente. Gli agenti hanno un quadro completo di ogni interazione, i clienti ricevono un’assistenza più personalizzata e le tue attività restano sempre allineate per offrire esperienze ancora migliori.</p><a href="/it/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scopri come funziona</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 lbgiXp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Personalizza, estendi e automatizza</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Adatta Zendesk alle esigenze della tua azienda</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Con Sunshine, il tuo team può contare su una reale efficienza. Personalizza lo spazio di lavoro agente per massimizzare la produttività. Risparmia tempo automatizzando i processi con strumenti no-code o che richiedono solo un minimo di programmazione. E fai emergere i dati critici quando gli agenti ne hanno più bisogno.</p><a href="/it/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scopri le funzioni di Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk Marketplace</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Con oltre 1200 app, la connessione è assicurata</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Su Zendesk Marketplace trovi partner, app, integrazioni e tutto ciò di cui hai bisogno per incrementare la produttività degli agenti e ottimizzare i workflow con Sunshine.</p></div></div><div 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Slack" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 2x" 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Jira" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2769%27%20height=%2756%27/%3e"/></span><img alt="Logo: Salesforce" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Salesforce" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27141%27%20height=%2756%27/%3e"/></span><img alt="Logo: Shopify" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Shopify" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27118%27%20height=%2756%27/%3e"/></span><img alt="Logo: Trello" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Trello" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27107%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zoom" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zoom" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27148%27%20height=%2756%27/%3e"/></span><img alt="Logo: Mailchimp" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Mailchimp" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27114%27%20height=%2756%27/%3e"/></span><img alt="Logo: Hubspot" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Hubspot" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2756%27/%3e"/></span><img alt="Logo: Microsoft" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Microsoft" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=48,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27129%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zapier" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zapier" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><a href="/it/marketplace" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Vai al marketplace</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dyulyR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">App e SDK</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Esperienze uniche per clienti unici</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Conquista ogni cliente con un’assistenza personalizzata su tutti i canali con le tue app per dispositivi mobili, web o social. Sunshine offre agli sviluppatori tutto ciò di cui hanno bisogno per creare esperienze interattive e su misura.</p><a href="/it/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scopri le funzioni di Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dyulyR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Sicurezza e governance</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Scalare con sicurezza</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine è garanzia di sicurezza. I requisiti di compliance, sicurezza dei dati e privacy sono integrati e scalabili, pronti a crescere con la tua azienda. Inoltre, a prescindere dall’area geografica in cui opera, i nostri modelli flessibili di hosting dei dati garantiscono il rispetto della governance dei dati.</p><a href="/it/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scopri tutto sulla sicurezza di Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27426%27%20height=%27426%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Storie dei clienti</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Sunshine in azione</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Condividi i dati dei clienti con ogni reparto aziendale e offri molto più di un semplice servizio clienti: non ci sono limiti.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-guide/overview/2019-redesign/logo-reverb.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Grazie alla piattaforma di Zendesk, possiamo concentrarci al meglio sui clienti."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Daniel Santrella</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Direttore di Customer Engagement di <a href="/it/blog/self-service-helped-reverb-hit-right-notes-customers/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Reverb</span></a></p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:333.33333333333337%;left:-100.00000000000004%"><div data-index="-3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="0" class="slick-slide slick-active slick-center slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><button aria-label="Previous" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-next" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowRight-sc-p9wc1w-2 kjAtnl"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div></div><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:700%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:14.285714285714286%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“Senza la partnership con Zendesk, non saremmo in grado di offrire l’attuale esperienza di assistenza integrata e unificata.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Barbara Kozlowski</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Senior Director of Global Support</p></cite><a href="/it/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Leggi la storia completa</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">“La piattaforma che abbiamo creato insieme riunisce in modo significativo tutti gli strumenti del Congresso degli Stati Uniti e permette ai rappresentanti di comunicare più facilmente con gli elettori in modo empatico.”</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Alex Kouts</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO e Fondatore</p></cite><a href="/it/customer/indigov/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Leggi la storia completa</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Siamo passati a Zendesk soprattutto per conseguire un certo livello di efficienza. Alla fine, abbiamo ottenuto molto di più: con Sunshine gli agenti hanno accesso a più informazioni in modo molto più semplice, e possono quindi offrire ai clienti un'esperienza notevolmente migliore."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">John Wie</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Responsabile della customer experience</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Risorse</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Entra nell'orbita di Sunshine</h2></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 biCxLE"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowRight-sc-o4o4ur-0 cmHDpI"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div><div class="slick-slider Carouselstyle__CarouselSlider-sc-o4o4ur-6 PnLxO slick-initialized" dir="ltr"><button type="button" data-role="none" class="slick-arrow slick-prev slick-disabled" style="display:block"> <!-- -->Previous</button><div class="slick-list"><div class="slick-track" style="width:100%;left:0%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Zendesk_Sunshine_Datasheet.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Scheda tecnica di Zendesk Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Scheda tecnica</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scarica ora</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/it/event/differentiateyourcx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Fai da te o Zendesk? Una discussione sulla differenziazione della CX</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Webcast</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Guarda ora</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/it/blog/sunshine-technical-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Guida tecnica di Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guide</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Scarica ora</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div></div></div><button type="button" data-role="none" class="slick-arrow slick-next slick-disabled" style="display:block"> <!-- -->Next</button></div></div></div></section><div class="sc-27739928-5 gDgwfG"><div class="sc-27739928-6 eiWJWu"></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 ezEpTI sc-27739928-8 kKREyS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR sc-27739928-7 fMaUVP">Continua a splendere</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 jMoXSj"><a href="/it/contact/#contact-form-modal" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Contatta le vendite</a><a href="/it/developers" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 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data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0h9.753zm1.607 16a4.876 4.876 0 1 1 9.753 0H11.36zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Dalla tua parte per assistere i tuoi clienti</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">I nostri prodotti</h2><ul><li><a href="/it/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk per il servizio clienti</span></a></li><li><a href="/it/employee-service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk per l'assistenza ai dipendenti</span></a></li><li><a href="/it/sell/" data-interaction-type="link-secondary" 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LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Funzioni principali</h2><ul><li><a href="/it/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sistema di emissione dei ticket</span></a></li><li><a href="/it/service/messaging/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Messaggistica e chat</span></a></li><li><a href="/it/service/help-center/" data-interaction-type="link-secondary" 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iSSENB">Contattaci</span></a></li><li><a href="/it/sitemap/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Mappa del sito</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://status.zendesk.com" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Stato del sistema</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.org" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Foundation</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 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una nuova alba","katamari-sunshine-hero-2":"Zendesk Sunshine™ è una piattaforma CRM aperta e flessibile nativa di AWS. Permette di collegare tutti i dati dei clienti, ovunque siano memorizzati, per un contesto più completo e per offrire agli sviluppatori e agli amministratori gli strumenti di cui hanno bisogno per creare le migliori customer experience.","katamari-sunshine-hero-3":"\u003cdiv class=\"wistia_embed wistia_async_d9iz4w3lda popover=true popoverContent=link popoverSize=960x540 anchor-video-large\"\u003e\u003ca class=\"anchor-video-fill anchor-video anchor anchor-large\" tabindex=\"0\"\u003e\u003cspan\u003e\u003cspan class=\"hide-small-down\"\u003eGuarda il video\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/div\u003e","katamari-contact-form-modal-submit":"Entra in contatto","katamari-swap-modal-contact-form-hiddenCampaignId":"\u003cinput type=\"hidden\" name=\"hiddenCampaignId\" id=\"hiddenCampaignId\" value=\"70180000000O3mw\"\u003e","katamari-swap-modal-contact-form-lead_source":"\u003cinput type=\"hidden\" name=\"lead_source\" id=\"lead_source\" value=\"Website-Contact Sales\"\u003e","katamari-swap-modal-contact-form-lead_source_detail":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"2020 - WW - Website-Contact Sales - Talk Partner Edition\"\u003e","katamari-sunshine-overview-10":"Plataforma CRM","katamari-sunshine-overview-11":"Liberati","katamari-sunshine-overview-12":"Quando si tratta dell'esperienza clienti, la maggior parte delle aziende brancola nel buio. Usano ancora piattaforme CRM legacy che sono difficili da modificare e offrono solo una visione unidimensionale dei clienti.","katamari-sunshine-overview-13":"Zendesk Sunshine rappresenta un approccio completamente nuovo. Sunshine è una moderna piattaforma CRM, nativa di AWS. Ti offre un quadro completo del cliente, utilizzando qualsiasi dato, da qualsiasi luogo. Ti dà l'agilità per innovare e il potere di scalare. Soprattutto, ti offre la libertà di creare la migliore customer experience.","katamari-sunshine-overview-14":"Premi l'interruttore","katamari-sunshine-overview-15":"Dai alla tua azienda il potere di costruire su grandi idee.","katamari-sunshine-overview-16":"Per i leader CX","katamari-sunshine-overview-17":"Migliori relazioni con i clienti","katamari-sunshine-overview-18":"Metti le persone, non il CRM legacy, al centro della tua attività. Sunshine ti offre la flessibilità di identificare, comprendere e segmentare i tuoi clienti per esperienze più personalizzate.","katamari-sunshine-overview-19":"Per i \u003cspan class=\"normal-case\"\u003eCIO\u003c/span\u003e","katamari-sunshine-overview-20":"Tutti i dati dei tuoi clienti, connessi","katamari-sunshine-overview-21":"Riprendi il controllo dei dati dei tuoi clienti. Sunshine è una piattaforma aperta progettata per funzionare con tutte le tue applicazioni aziendali, così puoi catturare ogni interazione con i clienti, indipendentemente da dove provenga.","katamari-sunshine-overview-22":"Per sviluppatori e amministratori","katamari-sunshine-overview-23":"Creazione di app, al tuo comando","katamari-sunshine-overview-24":"Sunshine ti dà la libertà di creare applicazioni moderne per i clienti a modo tuo. Usa i tuoi strumenti preferiti per un controllo completo, con la flessibilità di una piattaforma aperta e basata su standard.","katamari-sunshine-overview-25":"Ulteriori informazioni","katamari-sunshine-overview-26":"Immagina le possibilità","katamari-sunshine-overview-27":"Non ci sono limiti con Sunshine. Condividi i dati dei clienti con ogni reparto aziendale e offri molto più di un semplice servizio clienti.","katamari-sunshine-overview-28":"Scarica l'eBook","katamari-sunshine-overview-29":"Potenzia il tuo spazio di lavoro con i dati dei clienti","katamari-sunshine-overview-30":"Crea app personalizzate che forniscano ai tuoi agenti le informazioni di cui hanno bisogno in un unico posto, in Zendesk Support. Il tutto con la flessibilità dei linguaggi di codifica basati su standard e dei framework di sviluppo che già conosci.","katamari-sunshine-overview-31":"Crea app autonome","katamari-sunshine-overview-32":"Combina i dati Sunshine con origini dati esterne e crea app potenti in modo che tutti nella tua organizzazione possano andare oltre l'assistenza clienti.","katamari-sunshine-overview-33":"Offri esperienze di messaggistica interattive","katamari-sunshine-overview-34":"Vai oltre l'invio di messaggi di testo con intelligenza artificiale, bot e app integrate per il business conversazionale su qualsiasi canale.","katamari-sunshine-overview-35":"Splendi di anche tu con questi marchi innovativi","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_h8bczbq458\"\u003e\u003c/div\u003e","katamari-sunshine-overview-36":"\"Grazie alla piattaforma di Zendesk, possiamo concentrarci al meglio sui clienti.\"","katamari-sunshine-overview-37":"Daniel Santrella","katamari-sunshine-overview-38":"Direttore di Customer Engagement di \u003ca href=\"/blog/self-service-helped-reverb-hit-right-notes-customers/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eReverb\u003c/span\u003e\u003c/a\u003e","katamari-sunshine-overview-39":"Leggi la storia completa","katamari-sunshine-overview-40":"\"Nel giro di poche settimane, siamo stati in grado di integrare dati come la data di acquisto di una maglietta da parte di un preciso cliente, la maglietta specifica che ha acquistato, la sua taglia esatta e persino il suo compleanno direttamente in Zendesk Support.\".","katamari-sunshine-overview-41":"Vedi post sul blog","katamari-sunshine-overview-42":"\"Ho lavorato con il reparto documentazione e la community ed è stato straordinario siamo tutti entusiasti di poter creare servizi personalizzati per gli agenti.\"","katamari-sunshine-overview-43":"Leggi la storia completa","katamari-sunshine-overview-44":"\"Con Sunshine, i nostri sviluppatori possono creare app 3 volte più velocemente utilizzando le tecnologie con cui hanno già familiarità\".","katamari-sunshine-overview-45":"Vedi post sul blog","katamari-sunshine-overview-46":"La quadratura del cerchio","katamari-sunshine-overview-47":"Ottieni la visione completa dei tuoi clienti e crea esperienze personalizzate. Scopri tutte le funzionalità che ti danno il potere di creare qualcosa fuori dal mondo.","katamari-sunshine-overview-48":"Inizia una prova gratuita","katamari-sunshine-overview-49":"Ulteriori informazioni su Sunshine","katamari-sunshine-overview-50":"Inizia a utilizzare Sunshine","katamari-sunshine-overview-51":"E-book","katamari-sunshine-overview-52":"Scarica la guida","katamari-sunshine-overview-1":"Logitech fa un po' di luce su Sunshine","katamari-sunshine-overview-2":"Sessione","katamari-sunshine-overview-3":"Guarda la sessione","katamari-sunshine-overview-4":"Aumenta la produttività degli agenti e la soddisfazione dei clienti","katamari-sunshine-overview-5":"Post di blog","katamari-sunshine-overview-6":"Leggi il blog","katamari-swap-2":"\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-slack2.svg\" alt=\"Logo: Slack\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-jira.svg\" alt=\"Logo: Jira\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-salesforce.svg\" alt=\"Logo: Salesforce\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-shopify.svg\" alt=\"Logo: Shopify\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-trello.svg\" alt=\"Logo: Trello\"\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-zoom.svg\" alt=\"Logo: Zoom\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-hubspot.svg\" alt=\"Logo: Hubspot\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-srcset=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams.png, https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams@2x.png 2x\" alt=\"Logo: Microsoft Teams\"\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-discord.svg\" alt=\"Logo: Discord\"\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e","katamari-sunshine-overview-7":"Integrazione e automazione di tutti i tuoi sistemi con Zendesk","katamari-sunshine-overview-8":"Webinar","katamari-sunshine-overview-9":"Guarda il webinar","katamari-sunshine-contact-h3":"Possiamo aiutarti a creare una soluzione migliore per il tuo business.","katamari-1":"La piattaforma Zendesk","katamari-2":"Muoviti alla velocità della luce","katamari-3":"Sunshine™ è la piattaforma che sta alla base di Zendesk, ideata per aiutarti a creare customer experience d'eccellenza.","katamari-4":"Prova gratuita","katamari-5":"Vedi le caratteristiche","katamari-6":"Operativi in poche settimane","katamari-7":"Configura Sunshine per soddisfare rapidamente le tue esigenze aziendali, con app, strumenti e funzionalità predefinite che si integrano al meglio con i tuoi sistemi.","katamari-8":"Piattaforma agile","katamari-9":"Scegli se configurarla con pochi clic o personalizzarla con codice programmato ad hoc: Sunshine consente ai tuoi team di modificare Zendesk in base a specifiche esigenze aziendali.","katamari-10":"Aperta e flessibile","katamari-11":"Sunshine si basa su standard aperti e linguaggi di utilizzo comune, per semplificare la creazione di una piattaforma di assistenza adatta alle tue specifiche esigenze.","katamari-12":"App e SDK","katamari-13":"Crea esperienze clienti innovative","katamari-14":"Offri ai tuoi clienti un'esperienza eccezionale e modalità di contatto ancora più facili. Con Sunshine, i tuoi sviluppatori hanno tutto ciò di cui hanno bisogno per creare esperienze personalizzate per app social, web e mobili.","katamari-FIELD_MISSING_ID":"Scopri le funzioni di Sunshine","katamari-16":"Personalizza, estendi e automatizza","katamari-17":"Personalizzazione ottimizzata per allineare tutti gli agenti","katamari-18":"Con Sunshine, puoi adattare le funzionalità di Zendesk per massimizzare la produttività degli agenti. Personalizza lo spazio di lavoro agente per organizzare al meglio il tuo team. E per una maggiore efficienza, con gli strumenti intuitivi e che non richiedono programmazione puoi automatizzare i processi e creare workflow ottimizzati.","katamari-19":"Scopri le funzioni di Sunshine","katamari-20":"Zendesk Marketplace","katamari-21":"Con oltre 1200 app, la connessione è assicurata","katamari-22":"Su Zendesk Marketplace trovi partner, app, integrazioni e tutto ciò di cui hai bisogno per incrementare la produttività degli agenti e ottimizzare i workflow con Sunshine.","katamari-23":"Vai al marketplace","katamari-24":"Dati e sistemi","katamari-25":"Integra i tuoi sistemi per una visione unificata del cliente","katamari-26":"Collegando i sistemi che utilizzi per il servizio clienti, potrai contare su dati unificati, accessibili e pronti all'uso, con vantaggi concreti per tutti: i clienti riceveranno esperienze ancora più personalizzate; gli agenti avranno sempre una visione completa del cliente; e l’azienda potrà allineare i vari reparti e offrire un'assistenza ancora migliore.","katamari-27":"Scopri come funziona","katamari-28":"Storie dei clienti","katamari-29":"Sunshine in azione","katamari-30":"Condividi i dati dei clienti con ogni reparto aziendale e offri molto più di un semplice servizio clienti: non ci sono limiti.","katamari-39":"\"Siamo passati a Zendesk soprattutto per conseguire un certo livello di efficienza. Alla fine, abbiamo ottenuto molto di più: con Sunshine gli agenti hanno accesso a più informazioni in modo molto più semplice, e possono quindi offrire ai clienti un'esperienza notevolmente migliore.\"","katamari-40":"John Wie","katamari-41":"Responsabile della customer experience","katamari-42":"Leggi la storia completa","katamari-43":"\"Ho lavorato con il reparto documentazione e la community ed è stato straordinario, siamo tutti entusiasti di poter creare servizi personalizzati per gli agenti.\"","katamari-44":"Cameron Dunn","katamari-45":"Head of Community Operations","katamari-46":"Leggi la storia completa","katamari-47":"\"L'implementazione è stata così rapida, che ha suscitato l’interesse del nostro team dirigenziale.\"","katamari-48":"Steven Franklin","katamari-49":"Global Head of Customer Service","katamari-50":"Leggi la storia completa","katamari-51":"Sicurezza e governance","katamari-52":"Scalabilità e sicurezza","katamari-53":"Sunshine è garanzia di sicurezza. Compliance, sicurezza dei dati e privacy, scalabilità immediata a supporto della crescita, modelli flessibili per l'hosting di dati: è tutto integrato, per rispettare i requisiti di governance dei dati ovunque nel mondo.","katamari-54":"Scopri tutto sulla sicurezza di Sunshine","katamari-55":"Risorse","katamari-56":"Entra nell'orbita di Sunshine","katamari-57":"Logitech fa un po' di luce su Sunshine","katamari-58":"Webcast","katamari-59":"Iscriviti ora","katamari-60":"Scheda tecnica di Zendesk Sunshine","katamari-61":"Scheda tecnica","katamari-62":"Scarica ora","katamari-63":"Estendi la tua esperienza Zendesk con le integrazioni","katamari-64":"Webcast","katamari-65":"Guarda ora","katamari-66":"Guida tecnica di Sunshine","katamari-67":"Guide","katamari-68":"Scarica ora","katamari-69":"Continua a splendere","katamari-70":"Contatta le vendite","katamari-71":"Unisciti alla community","_edit_lock":"1699042339:5393","_edit_last":"5393","katamari-15":"Scopri le funzioni di Sunshine","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eIl nostro evento globale dedicato all'esperienza clienti\u003ca href='https://zendeskrelate.com/?geo=emea\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eIscriviti gratis\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e Torniamo al lavoro \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eScopri le novità di Zendesk\u003c/span\u003e\u003c/a\u003e","zen-25":"Integrazione e azione grazie a una visualizzazione unificata del cliente","zen-26":"Collega i tuoi dati tra loro e automatizza il lavoro tra i sistemi per offrire un servizio più intelligente e fluido e ottenere vantaggi concreti per tutti: i clienti riceveranno esperienze ancora più personalizzate; gli agenti avranno sempre una visualizzazione completa del cliente; e l’azienda potrà allineare i vari reparti e offrire un'assistenza ancora migliore.","l10n-variant-relate-eyebrow-heading":"Zendesk Relate","l10n-variant-relate-eyebrow-body":"Scopri ciò che Zendesk AI può fare per te","l10n-variant-relate-eyebrow-cta":"Guarda ora","l10n-variant-relate-eyebrow-href":"/event/zendeskrelate2023on-demand/webpromo","zen-adpp-1":"Sunshine è garanzia di sicurezza. Compliance, sicurezza dei dati e privacy, scalabilità immediata a supporto della crescita, modelli flessibili per l’hosting di dati: è tutto integrato, per rispettare i requisiti di governance dei dati ovunque nel mondo. Per esigenze di privacy dei dati più stringenti, mettiamo a tua disposizione il componente aggiuntivo \u003ca href=\"/customer-data-privacy-protection/\"\u003eProtezione e privacy dei dati avanzate\u003c/a\u003e.","_tms_delivery":"2023-11-03 17:30:43","zen-1":"Aperta e flessibile","zen-2":"Con Sunshine, che si basa su standard aperti e sui linguaggi più diffusi, puoi creare esperienze personalizzate utilizzando gli strumenti e i linguaggi che conosci e preferisci.","zen-3":"Piattaforma agile","zen-4":"Libera il potenziale dei tuoi agenti mettendo a loro disposizione il completo contesto del cliente, con strumenti e integrazioni no-code o che richiedono solo un minimo di programmazione.","zen-5":"Personalizzazione semplificata","zen-6":"Sunshine è intuitivo e ti permette di offrire ai tuoi clienti l’assistenza personalizzata e differenziata che si aspettano dalla tua azienda.","zen-7":"Metti il servizio al centro della tua attività: collega i sistemi del tuo set di tecnologie per ottenere un’unica visualizzazione del cliente. Gli agenti hanno un quadro completo di ogni interazione, i clienti ricevono un’assistenza più personalizzata e le tue attività restano sempre allineate per offrire esperienze ancora migliori.","zen-8":"Adatta Zendesk alle esigenze della tua azienda","zen-9":"Con Sunshine, il tuo team può contare su una reale efficienza. Personalizza lo spazio di lavoro agente per massimizzare la produttività. Risparmia tempo automatizzando i processi con strumenti no-code o che richiedono solo un minimo di programmazione. E fai emergere i dati critici quando gli agenti ne hanno più bisogno.","zen-10":"Esperienze uniche per clienti unici","zen-11":"Conquista ogni cliente con un’assistenza personalizzata su tutti i canali con le tue app per dispositivi mobili, web o social. Sunshine offre agli sviluppatori tutto ciò di cui hanno bisogno per creare esperienze interattive e su misura.","zen-12":"Scalare con sicurezza","zen-13":"Sunshine è garanzia di sicurezza. I requisiti di compliance, sicurezza dei dati e privacy sono integrati e scalabili, pronti a crescere con la tua azienda. Inoltre, a prescindere dall’area geografica in cui opera, i nostri modelli flessibili di hosting dei dati garantiscono il rispetto della governance dei dati.","zen-14":"“Senza la partnership con Zendesk, non saremmo in grado di offrire l’attuale esperienza di assistenza integrata e unificata.”","zen-15":"Barbara Kozlowski","zen-16":"Senior Director of Global Support","zen-17":"“La piattaforma che abbiamo creato insieme riunisce in modo significativo tutti gli strumenti del Congresso degli Stati Uniti e permette ai rappresentanti di comunicare più facilmente con gli elettori in modo empatico.”","zen-18":"Alex Kouts","zen-19":"CEO e Fondatore","zen-20":"Fai da te o Zendesk? Una discussione sulla differenziazione della CX","zen-21":"Integrazione per una visualizzazione completa del cliente","canonical":"https://www.zendesk.com/it/platform/","seoTitle":"Sviluppa esperienze personalizzate con la piattaforma Zendesk | Zendesk Sunshine","seoDescription":"Crea esperienze personalizzate, cattura ogni interazione con i clienti e costrisci applicazioni moderne per i clienti con Zendesk Sunshine. Ulteriori informazioni.","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-7.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-7.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/3PURYc0","facebook":"https://zdsk.co/3PXvUgM","linkedin":"https://zdsk.co/3rBZ6R2"},"path":"/platform/","title":"Zendesk Sunshine","publishedAt":"2020-10-15 12:00:00","updatedAt":"2023-11-03 17:30:44","updatedAtFormatted":"3 novembre 2023","content":""},"preview":false,"id":202107014,"locale":"it"},"__lang":"it","__namespaces":{"header":{"brand_logoname_blog":"Blog Zendesk","newsroom":"Newsroom","brand_subtitle_newsroom":"Notizie e annunci aziendali","marketplace":"Marketplace","arialabel_toggle":"Attiva/disattiva menu mobile","arialabel_search":"Ricerca","contact_us":"Contattaci","primary_btn":"Prova 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