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class="Cardstyle__CardRoot-sc-1g3sojj-1 efrjpF"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">애자일을 위한 설계</h4><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 전후상황을 쉽게 확인할 수 있게 해주는 노코드 툴과 연동 기능을 통해 상담사의 잠재력을 십분 활용할 수 있습니다.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 fmlRUl"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">한결 심플해진 개인화</h4><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Sunshine은 직관성이 뛰어나, 고객은 기대에 걸맞는 개인화되고 차별화된 지원을 받게 됩니다.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iuaajf"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">데이터 & 시스템</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">완벽한 고객뷰를 위한 연동</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">테크 스택 전반에 걸쳐 시스템을 연결해 단일 고객뷰를 구축함으로써 서비스를 비즈니스의 중심에 둘 수 있습니다. 상담사는 모든 상호 작용을 한 눈에 파악하고 고객은 보다 개인화된 지원을 받을 수 있게 되어 비즈니스는 더 나은 고객 경험을 제공할 수 있는 입지를 갖추게 됩니다.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 gbvloK" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">자세히 알아보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 lbgiXp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">맞춤화, 확장, 자동화</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Zendesk를 비즈니스 니즈에 맞게 맞춤화</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Sunshine을 사용하면 팀은 진정한 효율성을 발휘합니다. 생산성을 극대화하도록 상담사 워크스페이스를 맞춤화하고, 로우 코드 또는 노코드 툴로 업무 프로세스를 자동화하여 시간을 절약하고, 상담사가 가장 필요로 할 때에 중요한 데이터를 불러옵니다.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine 기능 둘러보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">Zendesk 마켓플레이스</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">즉시 연결 가능한 1200개 이상의 앱</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk 마켓플레이스는 파트너, 애플리케이션, 연동 서비스를 얻을 수 있는 원스톱 공간으로, Sunshine으로 상담사 생산성을 높이고 워크플로우를 간소화하는 데 필요한 모든 것을 확보할 수 있습니다.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27126%27%20height=%2756%27/%3e"/></span><img alt="Logo: Slack" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Slack" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2795%27%20height=%2756%27/%3e"/></span><img alt="Logo: Jira" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Jira" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2769%27%20height=%2756%27/%3e"/></span><img alt="Logo: Salesforce" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Salesforce" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27141%27%20height=%2756%27/%3e"/></span><img alt="Logo: Shopify" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Shopify" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27118%27%20height=%2756%27/%3e"/></span><img alt="Logo: Trello" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Trello" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27107%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zoom" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zoom" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27148%27%20height=%2756%27/%3e"/></span><img alt="Logo: Mailchimp" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Mailchimp" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27114%27%20height=%2756%27/%3e"/></span><img alt="Logo: Hubspot" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Hubspot" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2756%27/%3e"/></span><img alt="Logo: Microsoft" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Microsoft" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=48,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27129%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zapier" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zapier" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><a href="/marketplace" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">마켓플레이스 바로가기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dyulyR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">앱 · SDK</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">각 고객에게 맞춘 독특한 경험 구축</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">모바일, 웹, 소셜 앱 전반에서 맞춤형 지원으로 고객에게 만족스런 경험을 제공하세요. Sunshine은 개발자가 맞춤형 대화형 경험을 제공하는 데 필요한 모든 것을 제공합니다.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 gbvloK" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine 기능 둘러보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dyulyR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">보안 & 거버넌스</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">확실한 규모 확장</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Sunshine과 함께라면 안전과 보안은 든든하게 보장됩니다. 규정 준수, 데이터 보안, 개인정보 보호 요구사항이 기본으로 내장되어 있으며 비즈니스 성장에 발맞춰 확장할 수 있습니다. 전 세계 어디에서라도 Zendesk의 유연한 데이터 호스팅 모델을 통해 데이터 거버넌스를 충족할 수 있습니다.</p><a href="/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine 보안 기능에 대해 자세히 알아보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27426%27%20height=%27426%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">고객사례</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Sunshine 이용 사례</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">귀중한 고객 데이터를 조직의 모든 부서와 공유하고, 기존의 고객 지원을 뛰어넘는 그 이상의 가치를 구축하세요. 한계는 없습니다.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-guide/overview/2019-redesign/logo-reverb.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 gDyimz">"Zendesk는 고객에게 집중하게 해주는 플랫폼입니다."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Daniel Santrella</p><p class="Textstyle__TextRoot-sc-c9um69-0 gpEpmb"><a href="/blog/self-service-helped-reverb-hit-right-notes-customers/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Reverb</span></a>의 고객 참여 담당 이사</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:333.33333333333337%;left:-100.00000000000004%"><div data-index="-3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:10%"><div><img 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tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div 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class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:700%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:14.285714285714286%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 gDyimz">"Zendesk와의 파트너십이 없었다면, 오늘날의 통합되고 단일회된 고객 지원 경험을 구축할 수 없었을 것입니다."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Barbara Kozlowski</p><p class="Textstyle__TextRoot-sc-c9um69-0 gpEpmb">Senior Director of Global Support</p></cite><a href="/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 cDdReM Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 사례 보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 gDyimz">"Zendesk와 함께 만든 플랫폼은 유의미한 방식으로 미국 의회의 모든 도구를 하나로 연결하며 의원들이 유권자와 공감하며 손쉽게 소통할 수 있도록 해 줍니다."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Alex Kouts</p><p class="Textstyle__TextRoot-sc-c9um69-0 gpEpmb">CEO & Founder</p></cite><a href="/customer/indigov/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 cDdReM Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 사례 보기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 gDyimz">"Zendesk로 전환한 결정적인 이유 중 하나는 이러한 기본 수준의 효율성을 얻기 위해서였습니다. 그리고 그것보다 훨씬 더 많은 것을 얻게 되었어요. Sunshine은 상담사가 더 많은 정보를 훨씬 쉽게 얻게 하고, 이는 결과적으로 더욱 우수한 고객 경험 제공으로 이어집니다."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">John Wie</p><p class="Textstyle__TextRoot-sc-c9um69-0 gpEpmb">CX 디렉터</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">리소스</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Sunshine 살펴보기</h2></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 biCxLE"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowRight-sc-o4o4ur-0 cmHDpI"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div><div class="slick-slider Carouselstyle__CarouselSlider-sc-o4o4ur-6 PnLxO slick-initialized" dir="ltr"><button type="button" data-role="none" class="slick-arrow slick-prev slick-disabled" style="display:block"> Previous</button><div class="slick-list"><div class="slick-track" style="width:100%;left:0%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a target="_blank" rel="noopener noreferrer" href="https://web-assets.zendesk.com/pdf/Zendesk_Sunshine_Datasheet.pdf" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">Zendesk Sunshine 데이터시트</h4><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">데이터시트</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 cDdReM"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">지금 다운로드</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/event/differentiateyourcx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 bWdrIp" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">빌드 vs 구매: CX 차별화에 관한 공방</h4><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">웹캐스트</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 cDdReM"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">영상 시청하기</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 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type="application/json">{"props":{"pageProps":{"meta":{"alternates":{"de":"https://www.zendesk.de/platform/","es":"https://www.zendesk.es/platform/","fr":"https://www.zendesk.fr/platform/","hk":"https://www.zendesk.hk/platform/","it":"https://www.zendesk.com/it/platform/","kr":"https://www.zendesk.kr/platform/","mx":"https://www.zendesk.com.mx/platform/","nl":"https://www.zendesk.nl/platform/","th":"https://www.zendesk.com/th/platform/","tw":"https://www.zendesk.tw/platform/","au":"https://www.zendesk.com/au/platform/","in":"https://www.zendesk.com/in/platform/","sg":"https://www.zendesk.com/sg/platform/","dk":"https://www.zendesk.com/dk/platform/","se":"https://www.zendesk.com/se/platform/","us":"https://www.zendesk.com/platform/","br":"https://www.zendesk.com.br/platform/","gb":"https://www.zendesk.co.uk/platform/","jp":"https://www.zendesk.co.jp/platform/"},"related":[],"tags":[],"backupLocale":false},"attributes":{"_yoast_wpseo_sitemap-html-include":"-","_encloseme":"1","_wp_page_template":"templates/page-migrated.php","_katamari-temp-source_id":"611999","katamari-sunshine-hero-1":"CRM의 새로운 해가 뜹니다","katamari-sunshine-hero-2":"Zendesk Sunshine™은 AWS를 기반으로 구축된 유연한 개방형 플랫폼입니다. 흩어진 고객 데이터를 한데 수집해 전후 상황을 완벽하게 파악하고, 개발자와 관리자에게 최고의 고객 경험을 구축하는 데 필요한 도구를 제공하세요.","katamari-sunshine-hero-3":"\u003cdiv class=\"wistia_embed wistia_async_d9iz4w3lda popover=true popoverContent=link popoverSize=960x540 anchor-video-large\"\u003e\u003ca class=\"anchor-video-fill anchor-video anchor anchor-large\" tabindex=\"0\"\u003e\u003cspan\u003e\u003cspan class=\"hide-small-down\"\u003e동영상 보기\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/div\u003e","katamari-contact-form-modal-submit":"연락하기","katamari-swap-modal-contact-form-hiddenCampaignId":"\u003cinput type=\"hidden\" name=\"hiddenCampaignId\" id=\"hiddenCampaignId\" value=\"7011E000001SPlT\"\u003e","katamari-swap-modal-contact-form-lead_source":"\u003cinput type=\"hidden\" name=\"lead_source\" id=\"lead_source\" value=\"Website-Contact Sales\"\u003e","katamari-swap-modal-contact-form-lead_source_detail":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"Website Contact Sales - Sales Suite\"\u003e","katamari-sunshine-overview-10":"Plataforma CRM","katamari-sunshine-overview-11":"구식 플랫폼에서 최신 플랫폼으로","katamari-sunshine-overview-12":"고객 경험과 관련하여 대부분의 기업은 아직 오래된 틀에서 벗어나지 못했습니다. 그들은 여전히 변경하기 어렵고 고객에 대해 아주 기본적인 사항만 파악할 수 있는 구식 CRM 플랫폼을 사용하고 있습니다.","katamari-sunshine-overview-13":"Zendesk Sunshine은 완전히 새로운 접근 방식을 선보입니다. Sunshine은 AWS를 기반으로 구축된 최신 CRM 플랫폼으로서 이를 이용해 장소에 구애받지 않고 필요한 데이터를 사용하여 고객에 관한 전체적인 상황을 파악할 수 있습니다. 또한 혁신에 필요한 애자일 역량과 사업 확장의 원동력을 제공하며, 무엇보다 기업이 자유롭게 최상의 고객 지원 환경을\r\n구축할 수 있다는 장점이 있습니다.","katamari-sunshine-overview-14":"힘이 되는 플랫폼","katamari-sunshine-overview-15":"조직에서 훌륭한 아이디어를 낼 수 있도록 지원해 주세요.","katamari-sunshine-overview-16":"고객 경험(CX) 리더가 누리는 혜택","katamari-sunshine-overview-17":"더 나은 고객 관계 형성","katamari-sunshine-overview-18":"비즈니스를 CRM이 아닌, 사람 중심으로 재편하세요. Sunshine을 활용하면 더욱 개인화된 고객 경험을 통해 고객을 파악, 이해, 분류할 수 있는 유연함을 갖출 수 있습니다.","katamari-sunshine-overview-19":"\u003cspan class=\"normal-case\"\u003eCIO(최고정보관리책임자)\u003c/span\u003e를 위해","katamari-sunshine-overview-20":"모든 고객 데이터의 연결","katamari-sunshine-overview-21":"고객 데이터를 연결하여 수월하게 관리할 수 있습니다. Sunshine은 모든 비즈니스 앱과 연동이 가능하도록 설계된 개방형 플랫폼으로 발생 위치에 구애받지 않고 모든 고객 상호작용을 캡쳐할 수 있습니다.","katamari-sunshine-overview-22":"개발자·관리자를 위해","katamari-sunshine-overview-23":"쉽고 편한 앱 생성","katamari-sunshine-overview-24":"Sunshine을 활용하면 기업이 원하는 방식으로 최신 고객 애플리케이션을 자유롭게 구축할 수 있습니다. 표준 기반 개방형 플랫폼의 유연성으로 기업이 주로 활용하는 도구를 완벽히 제어하세요.","katamari-sunshine-overview-25":"자세히 알아보기","katamari-sunshine-overview-26":"무한한 가능성이 열립니다","katamari-sunshine-overview-27":"Sunshine과 함께라면 한계는 없습니다. 귀중한 고객 데이터를 조직의 모든 부서와 공유하고, 기존의 고객 지원을 뛰어넘는 그 이상의 가치를 구축하세요.","katamari-sunshine-overview-28":"eBook 다운로드","katamari-sunshine-overview-29":"고객 데이터로 워크스페이스에 힘을 실어보세요","katamari-sunshine-overview-30":"상담원이 필요한 정보를 한 곳, 바로 Zendesk Support에서 찾아볼 수 있는 사용자 지정 앱을 구축하세요. 이미 익숙한 표준 기반 코딩 언어와 개발 프레임워크로 구축할 수 있는 유연성까지 갖췄습니다.","katamari-sunshine-overview-31":"독립 실행형 앱 구축","katamari-sunshine-overview-32":"Sunshine 데이터를 외부 데이터 소스와 결합하고, 강력한 앱을 구축하여 조직 내 모두가 한 차원 높은 고객 지원을 수행할 수 있습니다.","katamari-sunshine-overview-33":"대화형 메시징 사용 환경 제공","katamari-sunshine-overview-34":"문자 메시지의 한계를 뛰어 넘어 모든 채널에서 대화형 비즈니스를 수행할 수 있도록 AI, 봇, 통합 앱을 활용할 수 있습니다.","katamari-sunshine-overview-35":"다음의 혁신적인 브랜드 사례를 살펴보세요.","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_h8bczbq458\"\u003e\u003c/div\u003e","katamari-sunshine-overview-36":"\"Zendesk는 고객에게 집중하게 해주는 플랫폼입니다.\"","katamari-sunshine-overview-37":"Daniel Santrella","katamari-sunshine-overview-38":"\u003ca href=\"/blog/self-service-helped-reverb-hit-right-notes-customers/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eReverb\u003c/span\u003e\u003c/a\u003e의 고객 참여 담당 이사","katamari-sunshine-overview-39":"고객 사례 보기","katamari-sunshine-overview-40":"\"고객이 셔츠를 언제 구매했는지, 어떤 셔츠를 구매했는지, 고객의 정확한 치수, 심지어 고객의 생일까지 Zendesk Support에서 단 몇 주 만에 바로 데이터를 통합할 수 있었어요.\"","katamari-sunshine-overview-41":"블로그 게시물 읽기","katamari-sunshine-overview-42":"\"상담원을 위해 맞춤형 서비스를 구축하는 것에 대해 이처럼 열정적인 사람들과 함께 문서 작업을 하게 돼 정말 좋았어요 .\"","katamari-sunshine-overview-43":"고객 사례 보기","katamari-sunshine-overview-44":"\"Sunshine는 저희 개발자들이 이미 익숙한 기술을 사용할 수 있어 구축 속도가 세 배는 빨라요\"","katamari-sunshine-overview-45":"블로그 게시물 읽기","katamari-sunshine-overview-46":"한 곳에서 모든 것이 가능해졌습니다","katamari-sunshine-overview-47":"고객에 대한 정보를 통합적으로 파악하여 개인화된 경험을 구축하세요. 이 모든 기능을 활용하여 기업이 꼭 필요로 하는 새로운 것을 마련할 수 있을 것입니다.","katamari-sunshine-overview-48":"무료 평가판 시작","katamari-sunshine-overview-49":"Sunshine에 대해 자세히 알아보세요","katamari-sunshine-overview-50":"Sunshine 시작하기","katamari-sunshine-overview-51":"eBook","katamari-sunshine-overview-52":"가이드 받기","katamari-sunshine-overview-1":"Zendesk Sunshine을 통해 고민을 해결해 나가는 Logitech","katamari-sunshine-overview-2":"세션","katamari-sunshine-overview-3":"세션 시청","katamari-sunshine-overview-4":"상담원 생산성은 높이고 고객은 더 행복하게\r\n","katamari-sunshine-overview-5":"블로그 게시물","katamari-sunshine-overview-6":"블로그 읽기","katamari-swap-2":"\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-slack2.svg\" alt=\"로고: Slack\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-jira.svg\" alt=\"Logo: Jira\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-salesforce.svg\" alt=\"로고: Salesforce\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-shopify.svg\" alt=\"로고: Shopify\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-trello.svg\" alt=\"Logo: Trello\"\u003e\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"row social-proof\"\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-zoom.svg\" alt=\"로고: Zoom\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-mailchimp.svg\" alt=\"로고: Mailchimp\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-hubspot.svg\" alt=\"Logo: Hubspot\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-srcset=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams.png, https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams@2x.png 2x\" alt=\"로고: Microsoft Teams\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-discord.svg\" alt=\"로고: Discord\"\u003e\u003c/div\u003e\r\n\u003c/div\u003e","katamari-sunshine-overview-7":"Zendesk를 통한 시스템 통합 및 자동화","katamari-sunshine-overview-8":"웨비나","katamari-sunshine-overview-9":"웨비나 보기","katamari-sunshine-contact-h3":"비즈니스를 위한 최고의 솔루션을 구축할 수 있도록 도와 드리겠습니다.","katamari-1":"Zendesk 플랫폼","katamari-2":"초고속 실행","katamari-3":"Sunshine™은 최고의 고객 경험을 제공하도록 설계된 Zendesk의 기본 토대입니다.","katamari-4":"무료 평가판","katamari-5":"기능 보기","katamari-6":"단 몇 주 만에 실행","katamari-7":"Sunshine을 구성하여 시스템에 적합한 애플리케이션, 도구, 사전 구축 기능을 사용해 비즈니스 니즈를 신속하게 충족할 수 있습니다.","katamari-8":"애자일을 위한 설계","katamari-9":"자체 코드를 도입하거나 몇 번의 클릭만으로 구성하려는 경우, Sunshine을 통해 자사의 비즈니스 요구에 맞춰 Zendesk를 수정할 수 있습니다.","katamari-10":"개방성 및 유연성","katamari-11":"Sunshine은 개방형 표준과 공통 언어를 사용합니다. 따라서 이미 잘 알고 있고 선호하는 언어와 도구를 사용해 맞춤형 경험을 만들 수 있습니다.","katamari-12":"앱 · SDK","katamari-13":"혁신적인 고객 경험 구축","katamari-14":"고객에게 깊은 인상을 심어주고 고객이 더 쉽게 연락할 수 있도록 해야 합니다. Sunshine은 개발자에게 모바일, 웹, 소셜 앱에서 맞춤형 경험을 구축하는 데 필요한 그 모든 것을 제공합니다.","katamari-FIELD_MISSING_ID":"Sunshine 기능 둘러보기","katamari-16":"맞춤화, 확장, 자동화","katamari-17":"강력한 맞춤화로 상담사 간 업무 동기화","katamari-18":"Sunshine을 통해 Zendesk 기능을 조정하고 상담사 생산성을 극대화하세요. 상담사 워크스페이스를 맞춤화하여 팀 운영을 원할하게 유지하고, 노코드 도구로 시간을 절약하여 프로세스 자동화와 워크플로우 간소화를 구축함으로써 효율성을 높일 수 있습니다.","katamari-19":"Sunshine 기능 둘러보기","katamari-20":"Zendesk 마켓플레이스","katamari-21":"즉시 연결 가능한 1200개 이상의 앱","katamari-22":"Zendesk 마켓플레이스는 파트너, 애플리케이션, 연동 서비스를 얻을 수 있는 원스톱 공간으로, Sunshine으로 상담사 생산성을 높이고 워크플로우를 간소화하는 데 필요한 모든 것을 확보할 수 있습니다.","katamari-23":"마켓플레이스 바로가기","katamari-24":"데이터 \u0026 시스템","katamari-25":"통합 고객 보기를 위한 시스템 연동","katamari-26":"고객 서비스 시스템을 연결해 데이터를 통합하고, 액세스 가능하고, 실무 적용 가능하게 유지합니다. 고객은 더욱 개인화된 경험을 얻고, 상담사는 모든 상호작용에서 고객 정보를 한눈에 볼 수 있으며, 기업은 더 나은 고객 지원을 제공하게 됩니다.","katamari-27":"자세히 알아보기","katamari-28":"고객사례","katamari-29":"Sunshine 이용 사례","katamari-30":"귀중한 고객 데이터를 조직의 모든 부서와 공유하고, 기존의 고객 지원을 뛰어넘는 그 이상의 가치를 구축하세요. 한계는 없습니다.","katamari-39":"\"Zendesk로 전환한 결정적인 이유 중 하나는 이러한 기본 수준의 효율성을 얻기 위해서였습니다. 그리고 그것보다 훨씬 더 많은 것을 얻게 되었어요. Sunshine은 상담사가 더 많은 정보를 훨씬 쉽게 얻게 하고, 이는 결과적으로 더욱 우수한 고객 경험 제공으로 이어집니다.\"","katamari-40":"John Wie","katamari-41":"CX 디렉터","katamari-42":"고객 사례 보기","katamari-43":"\"상담사를 위해 맞춤형 서비스를 구축하는 것에 대해 이처럼 열정적인 사람들과 함께 문서 작업을 하게 돼 정말 좋았어요.\"","katamari-44":"Cameron Dunn","katamari-45":"커뮤니티 운영 팀장","katamari-46":"고객 사례 보기","katamari-47":"\"구현 속도가 굉장히 빨랐어요. 그 덕분에 리더십 팀의 관심을 끌게 됐죠.\"","katamari-48":"Steven Franklin","katamari-49":"글로벌 고객 서비스 책임자","katamari-50":"고객 사례 보기","katamari-51":"보안 \u0026 거버넌스","katamari-52":"보안 강화","katamari-53":"Sunshine과 함께라면 안전과 보안은 든든하게 보장됩니다. 규정 준수, 데이터 보안, 개인정보 보호 요구사항, 성장을 지원하는 즉각적인 확장성, 전 세계 어디서나 데이터 거버넌스 요구사항을 충족하는 유연한 데이터 호스팅 모델이 기본으로 제공됩니다","katamari-54":"Sunshine 보안 기능에 대해 자세히 알아보기","katamari-55":"리소스","katamari-56":"Sunshine 살펴보기","katamari-57":"Zendesk Sunshine을 통해 고민을 해결해 나가는 Logitech","katamari-58":"웹캐스트","katamari-59":"지금 등록하기","katamari-60":"Zendesk Sunshine 데이터시트","katamari-61":"데이터시트","katamari-62":"지금 다운로드","katamari-63":"연동 서비스로 Zendesk 경험을 업그레이드하세요","katamari-64":"웹캐스트","katamari-65":"영상 시청하기","katamari-66":"Sunshine 기술 가이드","katamari-67":"가이드","katamari-68":"지금 다운로드","katamari-69":"탁월한 차별성","katamari-70":"영업팀 문의","katamari-71":"커뮤니티 참여","_edit_lock":"1699042328:5393","_edit_last":"5393","katamari-15":"Sunshine 기능 둘러보기","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eZendesk 글로벌 고객 경험 이벤트\u003ca href='/webinars/zendesk-relate-2022/' class='anchor' target='_blank'\u003e\u003cspan\u003e무료로 등록\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e 본격적인 비즈니스는 이제 시작 \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eWhat's New 웨비나 보기\u003c/span\u003e\u003c/a\u003e","zen-25":"단일 고객 뷰로 일관성 있는 고객 서비스를 제공합니다.","zen-26":"여러 시스템 간에 데이터를 연결하고 업무를 자동화하여 보다 스마트하고 원활한 고객 서비스를 제공합니다. 고객은 더욱 개인화된 경험을 얻고, 상담원은 모든 상호작용에서 고객 정보를 한눈에 볼 수 있으며, 기업은 더 나은 고객 지원을 제공하게 됩니다.","l10n-variant-relate-eyebrow-heading":"Zendesk Relate","l10n-variant-relate-eyebrow-body":"고객 경험과 AI의 미래에 대해 알아보세요!","l10n-variant-relate-eyebrow-cta":"지금 등록하기","l10n-variant-relate-eyebrow-href":"https://event.zendesk.com/zendeskrelate2023_korea/webpromo?utm_medium=webpromo\u0026utm_source=promobrow","zen-adpp-1":"Sunshine과 함께라면 안전과 보안은 든든하게 보장됩니다. 규정 준수, 데이터 보안, 개인정보 보호 요구 사항, 성장을 지원하는 즉각적인 확장성, 전 세계 어디서나 데이터 거버넌스 요구사항을 충족하는 유연한 데이터 호스팅 모델이 기본으로 제공됩니다 더 강한 보안이 필요한 경우를 위해 Zendesk는 \u003ca href=\"/customer-data-privacy-protection/\"\u003e고급 데이터 프라이버시 \u0026 보호\u003c/a\u003e를 제공합니다.","_tms_delivery":"2023-11-01 21:07:44","zen-1":"개방성 및 유연성","zen-2":"Sunshine은 개방형 표준과 공통 언어를 사용합니다. 따라서 이미 잘 알고 있고 선호하는 언어와 도구를 사용해 맞춤형 경험을 만들 수 있습니다.","zen-3":"애자일을 위한 설계","zen-4":"고객 전후상황을 쉽게 확인할 수 있게 해주는 노코드 툴과 연동 기능을 통해 상담사의 잠재력을 십분 활용할 수 있습니다.","zen-5":"한결 심플해진 개인화","zen-6":"Sunshine은 직관성이 뛰어나, 고객은 기대에 걸맞는 개인화되고 차별화된 지원을 받게 됩니다.","zen-7":"테크 스택 전반에 걸쳐 시스템을 연결해 단일 고객뷰를 구축함으로써 서비스를 비즈니스의 중심에 둘 수 있습니다. 상담사는 모든 상호 작용을 한 눈에 파악하고 고객은 보다 개인화된 지원을 받을 수 있게 되어 비즈니스는 더 나은 고객 경험을 제공할 수 있는 입지를 갖추게 됩니다.","zen-8":"Zendesk를 비즈니스 니즈에 맞게 맞춤화","zen-9":"Sunshine을 사용하면 팀은 진정한 효율성을 발휘합니다. 생산성을 극대화하도록 상담사 워크스페이스를 맞춤화하고, 로우 코드 또는 노코드 툴로 업무 프로세스를 자동화하여 시간을 절약하고, 상담사가 가장 필요로 할 때에 중요한 데이터를 불러옵니다.","zen-10":"각 고객에게 맞춘 독특한 경험 구축","zen-11":"모바일, 웹, 소셜 앱 전반에서 맞춤형 지원으로 고객에게 만족스런 경험을 제공하세요. Sunshine은 개발자가 맞춤형 대화형 경험을 제공하는 데 필요한 모든 것을 제공합니다.","zen-12":"확실한 규모 확장","zen-13":"Sunshine과 함께라면 안전과 보안은 든든하게 보장됩니다. 규정 준수, 데이터 보안, 개인정보 보호 요구사항이 기본으로 내장되어 있으며 비즈니스 성장에 발맞춰 확장할 수 있습니다. 전 세계 어디에서라도 Zendesk의 유연한 데이터 호스팅 모델을 통해 데이터 거버넌스를 충족할 수 있습니다.","zen-14":"\"Zendesk와의 파트너십이 없었다면, 오늘날의 통합되고 단일회된 고객 지원 경험을 구축할 수 없었을 것입니다.\"","zen-15":"Barbara Kozlowski","zen-16":"Senior Director of Global Support","zen-17":"\"Zendesk와 함께 만든 플랫폼은 유의미한 방식으로 미국 의회의 모든 도구를 하나로 연결하며 의원들이 유권자와 공감하며 손쉽게 소통할 수 있도록 해 줍니다.\"","zen-18":"Alex Kouts","zen-19":"CEO \u0026 Founder","zen-20":"빌드 vs 구매: CX 차별화에 관한 공방","zen-21":"완벽한 고객뷰를 위한 연동","canonical":"https://www.zendesk.kr/platform/","seoTitle":"Zendesk Sunshine CRM 플랫폼","seoDescription":"Zendesk Sunshine을 통해 개인화된 경험을 마련하고, 모든 고객 상호작용을 캡쳐하며, 최신 고객 서비스 체계를 구축할 수 있습니다. 자세히 알아보기","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-7.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-7.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/3PDxPph","facebook":"https://zdsk.co/3ZDM7ev","linkedin":"https://zdsk.co/3tata6N"},"path":"/platform/","title":"Zendesk Sunshine","publishedAt":"2020-10-15 12:00:00","updatedAt":"2023-11-01 21:07:44","updatedAtFormatted":"2023년 11월 01일","content":""},"preview":false,"id":202107014,"locale":"kr"},"__lang":"kr","__namespaces":{"header":{"brand_logoname_blog":"Zendesk 블로그","newsroom":"뉴스룸","brand_subtitle_newsroom":"기업 뉴스 및 공지","marketplace":"마켓플레이스","arialabel_toggle":"모바일 메뉴 토글","arialabel_search":"검색","contact_us":"문의하기","primary_btn":"무료 평가판","primary_btn_blog":"무료 평가판 시작","secondary_btn_pricing":"지금 구입","secondary_btn_login":"로그인","secondary_btn_demo":"데모 시청","return_to_homepage":"Zendesk 홈페이지로 이동하기","newsroom_navlink_press_releases":"보도 자료","newsroom_navlink_media":"미디어 리소스","primary_btn_newsroom":"연락처","dropdown_products":"제품","dropdowns_service_title":"고객 지원 서비스를 위한 Zendesk","dropdowns_service_subtitle":"완벽한 고객 지원 서비스 솔루션","dropdowns_sell_title":"영업팀을 위한 Zendesk","dropdowns_sell_subtitle":"최신 영업 솔루션","dropdown_products_platform_title":"Sunshine 플랫폼","dropdown_products_platform_subtitle":"빠른 속도, 개방성, 유연성","dropdown_products_marketplace_subtitle":"앱, 연동 서비스 및 파트너","dropdown_pricing":"가격","dropdown_solutions":"솔루션","dropdown_solutions_enterprise_title":"엔터프라이즈","dropdown_solutions_enterprise_subtitle":"규모에 맞는 대화 환경","dropdown_solutions_smb_title":"중소기업","dropdown_solutions_smb_subtitle":"원활한 성장","dropdown_solutions_startups_title":"스타트업 회사","dropdown_solutions_startups_subtitle":"처음부터 올바르게 시작","dropdown_solutions_helpdesk_title":"직원 경험","dropdown_solutions_helpdesk_subtitle":"직원을 고객처럼 대하세요","dropdown_solutions_industries_title":"업종","dropdown_solutions_industries_subtitle":"시장의 니즈 충족","dropdown_solutions_conv_crm_title":"대화형 CRM","dropdown_solutions_conv_crm_subtitle":"오래도록 지속되는 고객 관계 구축","navlink_demo":"데모","blog":"블로그","navlink_customers":"고객 사례","dropdown_resources_jp":"라이브러리","dropdown_resources":"리소스","dropdown_resources_blog_subtitle":"가이드, 보고서 \u0026 성공 사례","dropdown_resources_events_title":"이벤트 \u0026 웨비나","dropdown_resources_events_subtitle":"어디서든 알아보세요","dropdown_resources_training_title":"교육 및 인증 과정","dropdown_resources_training_subtitle":"Zendesk 사용법을 익히고 전문성을 증명해 보이세요","dropdown_resources_community_title":"커뮤니티","dropdown_resources_community_subtitle":"Zendesk 사용자와 교류하고 정보를 공유하세요","dropdown_resources_prof_srvcs_title":"전문 서비스","dropdown_resources_prof_srvcs_subtitle":"실무 지원, 전용 지원 또는 전문가의 안내를 제공합니다","dropdown_resources_whats_new_title":"Zendesk의 What’s New","dropdown_resources_whats_new_subtitle":"최신 제품 업데이트를 확인하세요","dropdown_resources_developers_title":"API \u0026 개발자","dropdown_resources_developers_subtitle":"Zendesk로 개발하는 데 대한 정보","dropdown_resources_partner_title":"파트너","dropdown_resources_partner_subtitle":"Zendesk 파트너가 되거나 파트너를 찾는 방법","dropdown_resources_customers_title":"고객 사례","dropdown_resources_customers_subtitle":"Zendesk와 함께 어떤 성공을 이룰 수 있는지 보세요.","dropdown_resources_newsroom_title":"뉴스룸","dropdown_resources_newsroom_subtitle":"기업 뉴스 및 공지","dropdown_resources_trust_title":"신뢰와 보안","dropdown_resources_trust_subtitle":"Zendesk와 함께라면 귀사 비즈니스는 안전합니다","navlink_local_help_center_title":"제품 지원","dropdown_company":"회사","expand_trigger_mobile":"그 외","dropdown_language_mobile":"언어","dropdown_company_sustainability":"지속 가능성","dropdown_company_about":"회사 소개","dropdown_company_press":"언론 관련","dropdown_company_investor":"투자자 정보","dropdown_company_events":"이벤트","dropdown_company_careers":"채용 정보","dropdown_company_dei":"다양성 \u0026 포용","dropdown_company_legal":"법적 사항","dropdown_company_accessibility":"접근성 계획","skip_to_main_content":"주 콘텐츠로 건너뛰기","dropdown_contact_sales":"영업팀에 문의","mobile_trial_cta":"무료 평가판 시작","dropdowns_customer_service_title":"고객 서비스를 위한 Zendesk","dropdowns_employee_service_title":"직원 경험을 위한 Zendesk","dropdowns_employee_service_subtitle":"직원을 고객처럼 대하기"},"footer":{"subscribe_heading_gdpr":"Zendesk의 최신 소식과 업데이트 관련 이메일 수신","subscribe_heading":"Zendesk 소식 듣기","subscribe_text":"Zendesk 뉴스레터를 구독하세요.","title":"고객 서비스의 챔피언","col_products":"Zendesk 제품","col_products_service":"고객 지원 서비스를 위한 Zendesk","col_products_sell":"영업을 위한 Zendesk","col_products_platform":"Sunshine 플랫폼","col_products_marketplace":"마켓플레이스","col_products_whats_new":"제품 업데이트","col_features":"인기 기능","col_features_service_ticketing_system":"통합 티켓 관리 시스템","col_features_messaging":"메시징 \u0026 실시간 채팅","col_features_help_center":"헬프 센터","col_features_voice":"음성","col_features_community_forum":"커뮤니티 포럼","col_features_analytics":"리포팅 \u0026 애널리틱스","col_features_customer_service_software":"고객 서비스 소프트웨어","col_features_service_ticketing_system_software":"통합 티켓 관리 시스템 소프트웨어","col_features_live_chat":"실시간 채팅 소프트웨어","col_features_knowledge_base":"지식창고","col_features_community_software":"포럼 소프트웨어","col_features_help_desk_software":"헬프 데스크 소프트웨어","col_features_workforce_management":"워크포스 관리","col_features_adpp":"Advanced Data Privacy and Protection","col_resources_trust_center":"보안","col_resources":"리소스","col_resources_local_help_center":"제품 지원","col_resources_demo":"데모 신청","col_resources_blog":"블로그","col_resources_training":"교육","col_resources_partner":"파트너","col_resources_webinars":"웨비나","col_resources_customers":"고객 사례","col_resources_customer_experience":"서비스","col_company":"회사","col_company_about":"회사 소개","col_company_newsroom":"뉴스룸","col_company_press":"언론 보도","col_company_investor":"투자자 정보","col_company_events":"이벤트","col_company_careers":"채용 정보","col_company_dei":"다양성 \u0026 포용성","col_company_sustainability":"지속 가능성","col_company_contact":"문의하기","col_company_sitemap":"사이트맵","col_company_status":"시스템 상태","col_company_legal":"법적 정보","col_favorite":"즐겨 찾는 항목","col_favorite_what_is_zendesk":"Zendesk 회사 소개","col_favorite_enterprise":"엔터프라이즈용 Zendesk","col_favorite_smb":"중소기업용 Zendesk","col_favorite_startups":"스타트업용 Zendesk","col_favorite_benchmark":"Zendesk 벤치마크","col_favorite_gartner":"Gartner CRM Magic Quadrant","col_favorite_cx_trends":"고객 경험 트렌드","col_favorite_what_is_crm":"CRM이란?","col_favorite_crm":"CRM 소프트웨어 가이드","col_favorite_experience_research_panel":"리서치 패널 참여","legal_cookie_notice":"쿠키 고지","legal_terms_of_use":"이용 약관","legal_privacy_notice":"개인정보 공지","legal_onetrust":"쿠키 설정","legal_impressum_de":"법적 고지 사항","legal_slavery_statement":"현대판 노예 방지법","legal_trust_center":"신뢰 센터","col_company_accessibility":"접근성 계획","col_products_customer_service":"고객 서비스를 위한 Zendesk","col_products_employee_service":"직원 경험을 위한 Zendesk"},"formGlobal":{"fld_err_required":"이 필드는 반드시 입력해야 합니다.","fld_err_not_allowed":"숫자 및 특수 문자는 사용할 수 없습니다.","email_err_invalid":"올바른 이메일 주소를 입력하세요.","email_err_support":"올바른 이메일 주소를 입력해 주세요.\u003c0\u003e\u003c/0\u003e이메일 주소는 \u003c1\u003e\u003c/1\u003e로 시작할 수 없습니다.","email_err_personal":"업무용 이메일 주소를 입력하세요.","phone_err_invalid":"올바른 전화번호를 입력하세요.","name_first_lbl":"이름","name_last_lbl":"성","email_lbl":"업무용 이메일","phone_lbl":"전화번호","link_privacy_policy":"Zendesk 개인정보 보호방침","link_privacy_notice":"개인정보 보호 고지","dept_lbl":"부서","fld_opt_select":"선택","step_count":"\u003c0\u003e\u003c/0\u003e/\u003c1\u003e\u003c/1\u003e 단계","dept_opt_reporting":"BI/보고","dept_opt_cx":"고객 서비스","dept_opt_eng":"엔지니어링","dept_opt_facilities":"시설","dept_opt_finance":"금융","dept_opt_hr":"HR/인사","dept_opt_it":"IT","dept_opt_legal":"법적 사항","dept_opt_marketing":"마케팅","dept_opt_ops":"운영 부서","dept_opt_partners":"파트너/벤더 지원","dept_opt_sales":"판매","dept_opt_services":"서비스","job_title_lbl":"직함","company_lbl":"회사 이름","num_employees_lbl":"직원 수","question_lbl":"무엇을 도와 드릴까요?","footer_success":"클럽에 오신 것을 환영합니다!","footer_btn":"구독","footer_lbl":"이메일 주소를 입력하세요.","contact_widget_btn":"영업팀에 문의","contact_widget_success":"감사합니다!","contact_success_1":"요청을 보냈습니다!","contact_success_2":"Zendesk 담당자 중 한 명이 곧 연락을 드릴 것입니다.","success_in_touch":"곧 연락드리겠습니다. 그 동안 무료 평가판을 시작하실 것을 적극 권합니다.","submit_btn":"제출","back_btn":"뒤로","next_btn":"다음","error":"\u003c0\u003e죄송합니다. 오류가 발생했습니다.\u003c/0\u003e\u003c1\u003e페이지를 다시 로드하고 재시도하거나 \u003c2\u003eZendesk에 도움을 요청하세요\u003c/2\u003e.\u003c/1\u003e","message_lbl":"메시지","optin_lbl":"이 확인란을 선택함으로써 본인은 Zendesk 제품, 서비스 및 이벤트에 대한 마케팅 관련 소통을 위해 Zendesk에서 연락함에 동의합니다. 언제든 수신 거부할 수 있음을 알고 있습니다.","optin_text":"본인의 개인 정보를 제출함으로써 \u003c0\u003e\u003c/0\u003e에 따라 Zendesk가 개인 정보를 수집, 처리, 저장하는 데 동의합니다.","link_privacy_notice_alt":"Zendesk 개인정보 공지","fld_err_select_option":"옵션을 선택하세요.","almost_done":"거의 다 됐습니다. 귀사에 대해 알려주세요.","optin_text_short":"이 확인란을 선택함으로써 본인은 \u003c0\u003e\u003c/0\u003e 및 \u003c1\u003e\u003c/1\u003e에 동의하고 Zendesk가 마케팅 메시지를 전송하는 것을 허락하며, 언제든지 이를 취소하고 옵트아웃할 수 있음을 확인합니다."},"contactFormModal":{"heading":"영업팀에 문의하기","description":"대화를 시작하세요. 간략한 정보를 제공해주면 최대한 빠르게 연락드리겠습니다.","submit_button":"영업팀에 문의하기","product_link_text":"제품 지원이 필요하세요? Zendesk 헬프 센터 보러가기","offices_link_text":"Zendesk의 글로벌 오피스"},"formFieldJobRole":{"fld_lbl":"직책 레벨","fld_error":"직책을 선택하세요.","opt_clevel":"C레벨","opt_director":"이사","opt_executive":"경영진","opt_manager":"관리자","opt_staff":"사무직원"},"formFieldJobFunction":{"fld_lbl":"직무","opt_administration":"사무행정","opt_customer_support":"고객 지원","opt_education":"교육","opt_engineering":"엔지니어링","opt_facilities":"시설","opt_finance":"금융","opt_human_resources":"인사 관련","opt_it":"IT","opt_legal":"법적 사항","opt_management":"관리","opt_marketing":"마케팅","opt_media_comms":"미디어 \u0026 커뮤니케이션","opt_medical":"의료","opt_operations":"운영 부서","opt_product_mgmt":"제품 관리","opt_proserv":"전문가 서비스","opt_program_mgmt":"프로그램 관리","opt_purchasing":"구매","opt_sales":"판매"},"country":{"field_lbl":"국가","field_err":"국가를 선택하세요","af":"아프가니스탄","al":"알바니아","dz":"알제리","as":"미국령 사모아","ad":"안도라","ao":"앙골라","ai":"앵귈라","aq":"남극","ag":"앤티가 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