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Entwickeln angepasster Experiences mit der Zendesk-Plattform | Zendesk Sunshine
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href="/register/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Kostenlosen Test starten</span></a><button aria-label="Mobiles Menü umschalten" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-c1b02e98-0 HvyUj" id="main-content" lang="de-DE"><div class="sc-c1b02e98-1 lmTZxn"><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS sc-781d3b46-0 joOYev"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Die Zendesk-Plattform</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Mit Lichtgeschwindigkeit ans Ziel</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Sunshine™ ist das Grundgerüst von Zendesk. Die Plattform hilft Ihnen, bestmögliche Customer Experiences zu schaffen.</p></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-781d3b46-1 dIexlo"><div class="sc-781d3b46-4 eHwecm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27444%27%20height=%27440%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/cdn-cgi/image/format=webp,quality=65/images/p-sunshine/overview/hero-orb@2x.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div><div class="sc-781d3b46-2 edePMt"><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 iyFHqw"></div></div></div></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 elozYU"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Offen und flexibel</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine verwendet offene Standards und gängige Sprachen. Das bedeutet, dass Sie mit Ihren bevorzugten und vertrauten Sprachen und Tools maßgeschneiderte Experiences entwickeln können.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 hvKsMp"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Alle Zeichen auf Agilität</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sorgen Sie dafür, dass Ihre Kundendienst-Mitarbeiter:innen ihr volles Potenzial entfalten können – mit Tools und Integrationen, die mit wenig oder gar keinem Code auskommen und ihnen vollständige Kontextinformationen zu Kund:innen bereitstellen.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 ctVwtt"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Vereinfachte Personalisierung</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine ist intuitiv, damit Ihre Kund:innen einen Support erhalten, der so personalisiert und differenziert ist, wie sie es von Ihrem Unternehmen erwarten.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Daten und Systeme</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Integration für eine vollständige Kundenübersicht</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Rücken Sie den Kundenservice in den Mittelpunkt Ihres Unternehmens, indem Sie Ihre Systeme miteinander verbinden, um eine einheitliche Kundenübersicht zu ermöglichen. Kundendienst-Mitarbeiter:innen gewinnen einen vollständigen Überblick über jede einzelne Interaktion, Kund:innen profitieren von einem individuelleren Support und Ihr Unternehmen kann noch bessere Experiences bieten.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Überzeugen Sie sich selbst</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kLEpat"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Anpassen, erweitern, automatisieren</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Passen Sie Zendesk an die Anforderungen Ihres Unternehmens an</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mit Sunshine wird Ihr Team so effizient wie nie. Passen Sie den Arbeitsbereich für Agenten an, um ein Maximum an Produktivität zu erreichen. Sparen Sie Zeit, indem Sie Prozesse mit Tools automatisieren, die wenig oder gar keinen Code erfordern. Und holen Sie zentrale Daten an die Oberfläche, wenn Kundendienst-Mitarbeiter:in sie am dringendsten brauchen.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Mehr Infos zu den Funktionen von Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Der Zendesk Marketplace</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Über 1.200 Apps, die direkt mit Zendesk verknüpft werden können</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk Marketplace ist die zentrale Anlaufstelle, um die richtigen Partner, Apps und Integrationen zu finden. Der Marketplace bietet alles, was Sie brauchen, um mit Sunshine die Produktivität der Kundendienst-Mitarbeiter:innen zu steigern und Workflows zu optimieren.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27126%27%20height=%2756%27/%3e"/></span><img alt="Logo: Slack" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Slack" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-slack2.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2795%27%20height=%2756%27/%3e"/></span><img alt="Logo: Jira" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Jira" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-jira.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2769%27%20height=%2756%27/%3e"/></span><img alt="Logo: Salesforce" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Salesforce" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-salesforce.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27141%27%20height=%2756%27/%3e"/></span><img alt="Logo: Shopify" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Shopify" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-shopify.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27118%27%20height=%2756%27/%3e"/></span><img alt="Logo: Trello" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Trello" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-trello.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27107%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zoom" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zoom" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zoom.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-mailchimp.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27114%27%20height=%2756%27/%3e"/></span><img alt="Logo: Hubspot" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Hubspot" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-hubspot.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2756%27/%3e"/></span><img alt="Logo: Microsoft" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Microsoft" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=48,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=96,q=45,f=auto/images/p-sunshine/overview/logo-microsoftteams.svg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27129%27%20height=%2756%27/%3e"/></span><img alt="Logo: Zapier" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zapier" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><a href="/marketplace" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zum Marketplace</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Apps und SDK</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Schaffen Sie Experiences, die so einzigartig sind wie Ihre Kund:innen</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Begeistern Sie Ihre Kund:innen mit personalisiertem Support, egal ob über Ihre mobile App, Social-Apps oder im Web. Mit Sunshine erhalten Entwickler:innen alles, was sie für die Realisierung individueller und interaktiver Experiences brauchen.</p><a href="/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Mehr Infos zu den Funktionen von Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Sicherheit und Governance</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Sicher skalieren</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Auf Sunshine können Sie sich verlassen. Compliance, Datensicherheit und Datenschutz sind bereits integriert und wachsen mit Ihren Anforderungen. Und unabhängig davon, wo auf der Welt Sie sich befinden: Unsere flexiblen Daten-Hosting-Modelle gewährleisten, dass Sie Ihre Data Governance einhalten.</p><a href="/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Mehr Informationen zur Sicherheit von Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27426%27%20height=%27426%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Kundenreferenzen</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">So nutzen andere Unternehmen Sunshine</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Teilen Sie wertvolle Kundendaten mit Ihrem gesamten Unternehmen, und schaffen Sie etwas, das über den traditionellen Support hinausgeht. Mit Sunshine sind Ihnen keine Grenzen gesetzt.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-guide/overview/2019-redesign/logo-reverb.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Dank der Plattform von Zendesk können wir uns endlich voll und ganz auf unsere Kund:innen konzentrieren.“</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Daniel Santrella</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director of Customer Engagement bei <a href="/blog/self-service-helped-reverb-hit-right-notes-customers/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Reverb</span></a></p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr 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data-index="-2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="0" class="slick-slide slick-active slick-center slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img 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ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Ohne die Partnerschaft mit Zendesk wären wir nicht in der Lage gewesen, das integrierte und einheitliche Support-Erlebnis aufzubauen, über das wir heute verfügen.“</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Barbara Kozlowski</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Senior Director of Global Support</p></cite><a href="/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Kundenreferenz lesen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Die Plattform, die wir gemeinsam aufgebaut haben, bringt alle Tools des US-Kongresses sinnvoll zusammen und macht erleichtert es den Abgeordneten, empathisch mit ihren Wähler:innen zu kommunizieren.“</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Alex Kouts</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO & Gründer</p></cite><a href="/customer/indigov/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN 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class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Einer der Hauptgründe für den Umstieg auf Zendesk war letztlich, dass wir diese grundlegenden Effizienzgewinne erzielen wollten. Was wir schließlich bekamen, war viel mehr als das. Sunshine macht es für die Kundendienst-Mitarbeiter:innen viel einfacher, mehr Informationen zu erhalten – was letztendlich zu einer besseren Customer Experience führt.“</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">John Wie</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director CX</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Ressourcen</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Werden Sie Teil des Zendesk-Universums</h2></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 biCxLE"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg 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data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Zendesk Sunshine Datenblatt</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Datenblatt</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Jetzt herunterladen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" 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class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Webcast</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Jetzt abspielen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/blog/sunshine-technical-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Technischer Leitfaden für Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Leitfaden</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" 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Sonne geht auf","katamari-sunshine-hero-2":"Zendesk Sunshine™ ist eine offene und flexible CRM-Plattform, die nativ auf AWS läuft. Sie hilft Ihnen, sämtliche Kundendaten unabhängig von deren Speicherort miteinander zu verknüpfen und Zusammenhänge besser zu verstehen. Damit stehen Entwicklern und Administratoren die richtigen Tools für bestmögliche Customer Experiences zur Verfügung.","katamari-sunshine-hero-3":"\u003cdiv class=\"wistia_embed wistia_async_d9iz4w3lda popover=true popoverContent=link popoverSize=960x540 anchor-video-large\"\u003e\u003ca class=\"anchor-video-fill anchor-video anchor anchor-large\" tabindex=\"0\"\u003e\u003cspan\u003e\u003cspan class=\"hide-small-down\"\u003eVideo ansehen\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/div\u003e","katamari-contact-form-modal-submit":"Kontaktieren Sie uns","katamari-swap-modal-contact-form-hiddenCampaignId":"\u003cinput type=\"hidden\" name=\"hiddenCampaignId\" id=\"hiddenCampaignId\" value=\"7011E000001SPlT\"\u003e","katamari-swap-modal-contact-form-lead_source":"\u003cinput type=\"hidden\" name=\"lead_source\" id=\"lead_source\" value=\"Website-Contact Sales\"\u003e","katamari-swap-modal-contact-form-lead_source_detail":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"2020 - WW - Website-Contact Sales - Talk Partner Edition\"\u003e","katamari-sunshine-overview-10":"Plataforma CRM","katamari-sunshine-overview-11":"Neue Wege","katamari-sunshine-overview-12":"Wenn es um die Customer Experience geht, tappen die meisten Unternehmen im Dunklen. Sie arbeiten noch mit veralteten CRM-Plattformen, die sich schwer anpassen lassen und nur eine eindimensionale Sicht auf ihre Kunden erlauben.","katamari-sunshine-overview-13":"Zendesk Sunshine ist eine moderne CRM-Plattform auf Basis von AWS, die einen ganz neuen Ansatz ermöglicht. Sie gibt Ihnen ein komplettes Bild Ihrer Kunden und verwendet dazu alle verfügbaren Daten. So bekommen Sie die notwendige Agilität für Innovationen und können Ihre Plattform skalieren. Aber vor allem können Sie damit wirklich überzeugende Kundenerlebnisse schaffen.","katamari-sunshine-overview-14":"Licht an!","katamari-sunshine-overview-15":"Machen Sie es Ihrem Unternehmen leicht, gute Ideen optimal umzusetzen.","katamari-sunshine-overview-16":"Für CX-Leader","katamari-sunshine-overview-17":"Bessere Kundenbeziehungen","katamari-sunshine-overview-18":"In Ihrem Unternehmen sollten Ihre Kunden im Mittelpunkt stehen – und nicht ein veraltetes CRM. Sunshine gibt Ihnen die Flexibilität, Ihre Kunden zu identifizieren, zu verstehen und zu segmentieren, um personalisiertere Erlebnisse zu schaffen.","katamari-sunshine-overview-19":"Für \u003cspan class=\"normal-case\"\u003eCIO\u003c/span\u003e","katamari-sunshine-overview-20":"Ein stimmiges Gesamtbild durch verknüpfte Kundendaten","katamari-sunshine-overview-21":"Gewinnen Sie die Kontrolle über Ihre Kundendaten zurück. Sunshine ist eine offene Plattform, die mit allen Ihren Geschäftsanwendungen kompatibel ist, sodass Sie jede Kundeninteraktion erfassen können – egal, aus welcher Quelle sie stammt.","katamari-sunshine-overview-22":"Für Entwickler und Administratoren","katamari-sunshine-overview-23":"Appentwicklung ganz nach Wunsch","katamari-sunshine-overview-24":"Mit Sunshine können Sie moderne Kundenanwendungen so entwickeln, wie Sie möchten. Verwenden Sie Ihre bevorzugten Tools für eine umfassende Kontrolle mit der Flexibilität einer offenen, standardbasierten Plattform.","katamari-sunshine-overview-25":"Weitere Infos","katamari-sunshine-overview-26":"Unendliche Möglichkeiten","katamari-sunshine-overview-27":"Mit Sunshine sind Ihnen keine Grenzen gesetzt. Teilen Sie wertvolle Kundendaten mit Ihrem gesamten Unternehmen, und schaffen Sie etwas, das über den traditionellen Support hinausgeht.","katamari-sunshine-overview-28":"E-Book herunterladen","katamari-sunshine-overview-29":"Machen Sie Ihren Arbeitsbereich durch Kundendaten zum Power-Tool","katamari-sunshine-overview-30":"Erstellen Sie angepasste Apps für Ihre Supportmitarbeiter, damit sie alle Informationen, die sie brauchen, direkt in Zendesk Support zur Hand haben. Dabei profitieren Sie von der Flexibilität standardbasierter Programmiersprachen und Entwicklungs-Frameworks, mit denen Sie bereits vertraut sind.","katamari-sunshine-overview-31":"Entwickeln Sie Standalone-Apps","katamari-sunshine-overview-32":"Kombinieren Sie die Daten von Sunshine mit externen Datenquellen und entwickeln Sie leistungsstarke Apps, damit jeder Ihrer Mitarbeiter Ihren Kunden mehr bieten kann als nur Support.","katamari-sunshine-overview-33":"Schaffen Sie interaktive Messagingerlebnisse","katamari-sunshine-overview-34":"Mit Ihren Kunden können Sie sich nicht nur mithilfe von Textnachrichten austauschen. Mit KI, Bots und integrierten Apps können Sie Ihre Kunden auf jedem Kanal erreichen.","katamari-sunshine-overview-35":"Diese innovativen Marken teilen ihre Glanzmomente","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_h8bczbq458\"\u003e\u003c/div\u003e","katamari-sunshine-overview-36":"„Dank der Plattform von Zendesk können wir uns endlich voll und ganz auf unsere Kund:innen konzentrieren.“","katamari-sunshine-overview-37":"Daniel Santrella","katamari-sunshine-overview-38":"Director of Customer Engagement bei \u003ca href=\"/blog/self-service-helped-reverb-hit-right-notes-customers/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eReverb\u003c/span\u003e\u003c/a\u003e","katamari-sunshine-overview-39":"Kundenstory lesen","katamari-sunshine-overview-40":"„Innerhalb weniger Wochen konnten wir unsere Daten direkt in Zendesk Support integrieren – z. B. wann ein Kunde welches Hemd in welcher Größe gekauft hat und wann er Geburtstag hat.“","katamari-sunshine-overview-41":"Blog-Post lesen","katamari-sunshine-overview-42":"„Die Dokumentation war leicht verständlich und die Zusammenarbeit mit der Community einfach großartig. Jetzt können wir es kaum noch erwarten, angepasste Funktionen für Supportmitarbeiter zu erstellen.“","katamari-sunshine-overview-43":"Kundenstory lesen","katamari-sunshine-overview-44":"„Mit Sunshine können unsere Entwickler Apps dreimal schneller bauen als zuvor und dabei Technologien verwenden, mit denen sie bereits vertraut sind.“","katamari-sunshine-overview-45":"Blog-Post lesen","katamari-sunshine-overview-46":"Hier kommt alles zusammen","katamari-sunshine-overview-47":"Erhalten Sie eine vollständige Sicht auf Ihre Kunden und entwickeln Sie personalisierte Erlebnisse. Sehen Sie sich alle Features an, mit denen Sie Ihre Kreativität voll nutzen und etwas ganz Besonderes schaffen können.","katamari-sunshine-overview-48":"Kostenlosen Test starten","katamari-sunshine-overview-49":"Weitere Infos über Sunshine","katamari-sunshine-overview-50":"Erste Schritte mit Sunshine","katamari-sunshine-overview-51":"E-Book","katamari-sunshine-overview-52":"Leitfaden herunterladen","katamari-sunshine-overview-1":"Was Logitech mit Sunshine erreicht","katamari-sunshine-overview-2":"Session","katamari-sunshine-overview-3":"Session ansehen","katamari-sunshine-overview-4":"Produktivere Supportmitarbeiter, zufriedenere Kunden","katamari-sunshine-overview-5":"Blog-Post","katamari-sunshine-overview-6":"Blogbeitrag lesen","katamari-swap-2":"\u003cdiv class=\"row social-proof\"\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-slack2.svg\" alt=\"Logo: Slack\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-jira.svg\" alt=\"Logo: Jira\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-salesforce.svg\" alt=\"Logo: Salesforce\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-shopify.svg\" alt=\"Logo: Shopify\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-trello.svg\" alt=\"Logo: Trello\"\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"row social-proof\"\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-zoom.svg\" alt=\"Logo: Zoom\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-hubspot.svg\" alt=\"Logo: Hubspot\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams.svg\" alt=\"Logo: Microsoft Teams\"\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\r\n \u003cimg src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-discord.svg\" alt=\"Logo: Discord\"\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e","katamari-sunshine-overview-7":"Integrieren und Automatisieren Ihrer Systeme mit Zendesk","katamari-sunshine-overview-8":"Webinar","katamari-sunshine-overview-9":"Webinar ansehen","katamari-sunshine-contact-h3":"Wir helfen Ihnen, die beste Lösung für Ihr Unternehmen zu erstellen.","katamari-1":"Die Zendesk-Plattform","katamari-2":"Mit Lichtgeschwindigkeit ans Ziel","katamari-3":"Sunshine™ ist das Grundgerüst von Zendesk. Die Plattform hilft Ihnen, bestmögliche Customer Experiences zu schaffen.","katamari-4":"Kostenlos testen","katamari-5":"Funktionen ansehen","katamari-6":"In wenigen Wochen startklar","katamari-7":"Konfigurieren Sie Sunshine nach Ihren individuellen Bedürfnissen. Mithilfe von Apps, Tools und integrierten Funktionen, die auf Ihre Systeme zugeschnitten sind, ist die Plattform in kürzester Zeit startklar.","katamari-8":"Alle Zeichen auf Agilität","katamari-9":"Egal, ob Sie selbst programmieren oder die Konfiguration mit nur wenigen Klicks abschließen möchten – mit Sunshine können Ihre Teams Zendesk ganz flexibel an die Bedürfnisse Ihres Unternehmens anpassen.","katamari-10":"Offen und flexibel","katamari-11":"Sunshine basiert auf offenen Standards und gängigen Programmiersprachen. So wird die Gestaltung einer auf Ihre Bedürfnisse zugeschnittenen Supportplattform zum Kinderspiel.","katamari-12":"Apps und SDK","katamari-13":"Schaffen Sie innovative Customer Experiences","katamari-14":"Zeigen Sie Ihren Kund:innen, wie unkomplizierter Kundenservice aussieht. Sunshine gibt Ihren Entwickler:innen alle notwendigen Tools an die Hand, um angepasste Customer Experiences zu schaffen – egal, ob im Web, auf mobilen oder sozialen Apps.","katamari-FIELD_MISSING_ID":"Mehr Infos zu den Funktionen von Sunshine","katamari-16":"Anpassen, erweitern, automatisieren","katamari-17":"Angepasste Funktionen, die Ihren Kundendienst-Mitarbeiter:innen unter die Arme greifen","katamari-18":"Dank Sunshine können Sie die Zendesk-Funktionen nach Belieben anpassen und so die Produktivität Ihrer Kundendienst-Mitarbeiter:innen steigern. Passen Sie den Arbeitsbereich für Ihre Kundendienst-Mitarbeiter:innen an, damit Ihr Team immer den Überblick behält, nutzen Sie No-Code-Tools, um Arbeitsabläufe zu automatisieren, und erstellen Sie optimierte Workflows, um die Effizienz zu maximieren.","katamari-19":"Mehr Infos zu den Funktionen von Sunshine","katamari-20":"Der Zendesk Marketplace","katamari-21":"Über 1.200 Apps, die direkt mit Zendesk verknüpft werden können","katamari-22":"Zendesk Marketplace ist die zentrale Anlaufstelle, um die richtigen Partner, Apps und Integrationen zu finden. Der Marketplace bietet alles, was Sie brauchen, um mit Sunshine die Produktivität der Kundendienst-Mitarbeiter:innen zu steigern und Workflows zu optimieren.","katamari-23":"Zum Marketplace","katamari-24":"Daten und Systeme","katamari-25":"Verbinden Sie Ihre Systeme für eine einheitliche Kundenansicht","katamari-26":"Durch die Verknüpfung Ihrer Kundenservice-Systeme können Sie Ihre Daten zentral abrufen, den Zugriff auf diese jederzeit gewährleisten und immer die richtigen Schlüsse aus ihnen ziehen. Die Kund:innen freuen sich über eine persönlichere Customer Experience, die Kundendienst-Mitarbeiter:innen erhalten bei jeder Interaktion eine vollständige Kundenansicht und Ihr gesamtes Team bleibt immer auf dem neuesten Stand. Das führt zu einem noch besseren Kundenservice.","katamari-27":"Überzeugen Sie sich selbst","katamari-28":"Kundenreferenzen","katamari-29":"So nutzen andere Unternehmen Sunshine","katamari-30":"Teilen Sie wertvolle Kundendaten mit Ihrem gesamten Unternehmen, und schaffen Sie etwas, das über den traditionellen Support hinausgeht. Mit Sunshine sind Ihnen keine Grenzen gesetzt.","katamari-39":"„Einer der Hauptgründe für den Umstieg auf Zendesk war letztlich, dass wir diese grundlegenden Effizienzgewinne erzielen wollten. Was wir schließlich bekamen, war viel mehr als das. Sunshine macht es für die Kundendienst-Mitarbeiter:innen viel einfacher, mehr Informationen zu erhalten – was letztendlich zu einer besseren Customer Experience führt.“","katamari-40":"John Wie","katamari-41":"Director CX","katamari-42":"Kundenreferenz lesen","katamari-43":"„Die Dokumentation war leicht verständlich und die Zusammenarbeit mit der Community einfach großartig. Jetzt können wir es kaum noch erwarten, angepasste Funktionen für Kundendienst-Mitarbeiter:innen zu erstellen.“","katamari-44":"Cameron Dunn","katamari-45":"Head of Community Operations","katamari-46":"Kundenreferenz lesen","katamari-47":"„Die Implementierung ging wirklich schnell. Das hat auch die Führungsteams beeindruckt.“","katamari-48":"Steven Franklin","katamari-49":"Global Head Customer Service","katamari-50":"Kundenreferenz lesen","katamari-51":"Sicherheit und Governance","katamari-52":"Skalierbarkeit und Sicherheit","katamari-53":"Auf Sunshine können Sie sich verlassen. Die Plattform erfüllt die einschlägigen Anforderungen an Compliance, Datenschutz und Privatsphäre. Außerdem lässt sie sich direkt skalieren, um Wachstumsphasen zu unterstützen, und bietet flexible Daten-Hosting-Modelle, die auf Ihre Data Governance zugeschnitten sind – egal, wo Ihr Unternehmen sitzt.","katamari-54":"Mehr Informationen zur Sicherheit von Sunshine","katamari-55":"Ressourcen","katamari-56":"Werden Sie Teil des Zendesk-Universums","katamari-57":"Was Logitech mit Sunshine erreicht","katamari-58":"Webcast","katamari-59":"Jetzt anmelden","katamari-60":"Zendesk Sunshine Datenblatt","katamari-61":"Datenblatt","katamari-62":"Jetzt herunterladen","katamari-63":"Verbessern Sie Ihre Zendesk-Experience durch Integrationen","katamari-64":"Webcast","katamari-65":"Jetzt abspielen","katamari-66":"Technischer Leitfaden für Sunshine","katamari-67":"Leitfaden","katamari-68":"Jetzt herunterladen","katamari-69":"Bringen Sie Licht ins Dunkle","katamari-70":"Vertrieb kontaktieren","katamari-71":"Teil der Community werden","_edit_lock":"1739419031:5449","_edit_last":"5393","_yoast_wpseo_sitemap-include":"-","katamari-15":"Mehr Infos zu den Funktionen von Sunshine","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eUnser weltweites Customer-Experience-Event \u003ca href='https://zendeskrelate.com/?geo=emea\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eRegistrieren Sie sich kostenlos\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e Packen wir es neu an \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eWas ist neu bei Zendesk?\u003c/span\u003e\u003c/a\u003e","zen-25":"Integrieren Sie mit einer einheitlichen Kundenansicht Ihre Systeme und werden Sie handlungsfähig","zen-26":"Verbinden Sie Ihre Daten und automatisieren Sie systemübergreifend Arbeitsschritte. So bieten Sie einen intelligenteren und nahtloseren Service. Die Kunden freuen sich über eine persönlichere Customer Experience, die Supportmitarbeiter erhalten über jede Interaktion eine vollständige Kundenansicht und Ihr gesamtes Team bleibt immer auf dem neuesten Stand. Das führt zu einem noch besseren Kundenservice.","l10n-variant-relate-eyebrow-heading":"Zendesk Relate","l10n-variant-relate-eyebrow-body":"Erfahren Sie, was die Zendesk KI für Sie tun kann","l10n-variant-relate-eyebrow-cta":"Jetzt ansehen","l10n-variant-relate-eyebrow-href":"/event/zendeskrelate2023on-demand/webpromo","_tms_delivery":"2023-11-01 21:07:32","zen-adpp-1":"Auf Sunshine können Sie sich verlassen. Die Plattform erfüllt die einschlägigen Anforderungen an Compliance, Datenschutz und Privatsphäre. Außerdem lässt sie sich direkt skalieren, um Wachstumsphasen zu unterstützen, und bietet flexible Daten-Hosting-Modelle, die auf Ihre Data Governance zugeschnitten sind – egal, wo Ihr Unternehmen sitzt. Für höhere Sicherheitsanforderungen bieten wir \u003ca href=\"/customer-data-privacy-protection/\"\u003eErweiterter Datenschutz und Sicherheit\u003c/a\u003e.","zen-1":"Offen und flexibel","zen-2":"Sunshine verwendet offene Standards und gängige Sprachen. Das bedeutet, dass Sie mit Ihren bevorzugten und vertrauten Sprachen und Tools maßgeschneiderte Experiences entwickeln können.","zen-3":"Alle Zeichen auf Agilität","zen-4":"Sorgen Sie dafür, dass Ihre Kundendienst-Mitarbeiter:innen ihr volles Potenzial entfalten können – mit Tools und Integrationen, die mit wenig oder gar keinem Code auskommen und ihnen vollständige Kontextinformationen zu Kund:innen bereitstellen.","zen-5":"Vereinfachte Personalisierung","zen-6":"Sunshine ist intuitiv, damit Ihre Kund:innen einen Support erhalten, der so personalisiert und differenziert ist, wie sie es von Ihrem Unternehmen erwarten.","zen-7":"Rücken Sie den Kundenservice in den Mittelpunkt Ihres Unternehmens, indem Sie Ihre Systeme miteinander verbinden, um eine einheitliche Kundenübersicht zu ermöglichen. 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