Workplace Conflict Resolution & Performance Training Resources

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class="common-questions-items"> <div class="common-question-item" id="question-1"> <div class="common-question-item-title"> <h4 class="heading h4"> How is JAMS Pathways different than traditional ADR services provided by JAMS? </h4> <div class="common-question-item-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path data-name="expand_circle_down_FILL1_wght500_GRAD0_opsz40" d="m11.996 16.074 5.337-5.33-1.571-1.534-3.766 3.765L8.23 9.209l-1.571 1.534Zm0 7.926a11.668 11.668 0 0 1-4.665-.943 12.127 12.127 0 0 1-3.818-2.572 12.126 12.126 0 0 1-2.572-3.817 11.662 11.662 0 0 1-.943-4.665 11.715 11.715 0 0 1 .943-4.685A12.016 12.016 0 0 1 3.512 3.51 12.228 12.228 0 0 1 7.329.945 11.643 11.643 0 0 1 11.994 0a11.7 11.7 0 0 1 4.686.944 12.115 12.115 0 0 1 3.809 2.564 12.112 12.112 0 0 1 2.564 3.808 11.7 11.7 0 0 1 .945 4.686 11.644 11.644 0 0 1-.945 4.666 12.229 12.229 0 0 1-2.565 3.818 12.018 12.018 0 0 1-3.808 2.572 11.712 11.712 0 0 1-4.684.942Z" fill="#012169"> </path> </svg> </div> </div> <p class="text-atom body-2 common-question-item-desc"> Traditional JAMS alternative dispute resolution (ADR)) services often involve mediation and arbitration proceedings after a conflict arises. They can be voluntary and quick, or can be triggered by a contract or a court and may involve a process similar to a trial, with strict rules and longer timelines. In mediation, parties work with the assistance of neutral mediators to arrive at mutually agreeable resolutions, whereas arbitrations generally end with a solution imposed by third party arbitrators. JAMS Pathways, on the other hand, works to prevent conflicts before they arise or to provide flexible, scalable and creative resolution paths when conflicts do emerge. These paths are often more innovative and economical ways to create long-term change and maintain a positive workplace culture. JAMS Pathways also addresses many issues that are tremendously costly to organizations (such as lowered productivity, turnover, dysfunction) but that generally wouldn't trigger litigation or an ADR proceeding. </p> </div> <div class="common-question-item" id="question-2"> <div class="common-question-item-title"> <h4 class="heading h4"> What is JAMS Pathways? </h4> <div class="common-question-item-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path data-name="expand_circle_down_FILL1_wght500_GRAD0_opsz40" d="m11.996 16.074 5.337-5.33-1.571-1.534-3.766 3.765L8.23 9.209l-1.571 1.534Zm0 7.926a11.668 11.668 0 0 1-4.665-.943 12.127 12.127 0 0 1-3.818-2.572 12.126 12.126 0 0 1-2.572-3.817 11.662 11.662 0 0 1-.943-4.665 11.715 11.715 0 0 1 .943-4.685A12.016 12.016 0 0 1 3.512 3.51 12.228 12.228 0 0 1 7.329.945 11.643 11.643 0 0 1 11.994 0a11.7 11.7 0 0 1 4.686.944 12.115 12.115 0 0 1 3.809 2.564 12.112 12.112 0 0 1 2.564 3.808 11.7 11.7 0 0 1 .945 4.686 11.644 11.644 0 0 1-.945 4.666 12.229 12.229 0 0 1-2.565 3.818 12.018 12.018 0 0 1-3.808 2.572 11.712 11.712 0 0 1-4.684.942Z" fill="#012169"> </path> </svg> </div> </div> <p class="text-atom body-2 common-question-item-desc"> JAMS Pathways is an early conflict resolution service that helps you prevent or solve workplace problems before they cause serious harm to your organization or require a formal process like arbitration, mediation or litigation. Our highly trained facilitators create a safe space and guardrails for your team to have challenging conversations and design their own workable solutions. Our goal is to create healthy workplaces, foster employee retention and give your organization the tools to solve problems as they arise. </p> </div> <div class="common-question-item" id="question-3"> <div class="common-question-item-title"> <h4 class="heading h4"> Why is customized live training preferable to lower-cost recorded options? </h4> <div class="common-question-item-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path data-name="expand_circle_down_FILL1_wght500_GRAD0_opsz40" d="m11.996 16.074 5.337-5.33-1.571-1.534-3.766 3.765L8.23 9.209l-1.571 1.534Zm0 7.926a11.668 11.668 0 0 1-4.665-.943 12.127 12.127 0 0 1-3.818-2.572 12.126 12.126 0 0 1-2.572-3.817 11.662 11.662 0 0 1-.943-4.665 11.715 11.715 0 0 1 .943-4.685A12.016 12.016 0 0 1 3.512 3.51 12.228 12.228 0 0 1 7.329.945 11.643 11.643 0 0 1 11.994 0a11.7 11.7 0 0 1 4.686.944 12.115 12.115 0 0 1 3.809 2.564 12.112 12.112 0 0 1 2.564 3.808 11.7 11.7 0 0 1 .945 4.686 11.644 11.644 0 0 1-.945 4.666 12.229 12.229 0 0 1-2.565 3.818 12.018 12.018 0 0 1-3.808 2.572 11.712 11.712 0 0 1-4.684.942Z" fill="#012169"> </path> </svg> </div> </div> <p class="text-atom body-2 common-question-item-desc"> When your team has only a limited amount of time for training, it鈥檚 critical to capture and keep their attention. And, let鈥檚 face it, it鈥檚 difficult to engage an audience with a recorded training video. On the other hand, experienced live speakers know how to draw in audiences with questions, anecdotes and activities. A recorded experience simply offers too many distractions, and, before you know it, multitasking employees will be filling out time sheets and checking their group texts instead of watching and learning. In addition, customized live training goes where recorded options can鈥檛, because it鈥檚 designed to be relevant to the specific issues the audience is facing. 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Logistics">Manufacturing, Transport & Logistics </option> <option value="Mining, Resources & Energy">Mining, Resources & Energy</option> <option value="NGOs & Non-profits">NGOs & Non-profits</option> <option value="Real Estate & Property">Real Estate & Property</option> <option value="Retail & Consumer Products">Retail & Consumer Products</option> <option value="Sales">Sales</option> <option value="Science & Technology">Science & Technology</option> <option value="Sport & Recreation">Sport & Recreation</option> <option value="Trades & Services">Trades & Services</option> <option value="Other">Other</option> </select> </div> <div class="form-row"> <label for="howdidyouhearaboutus" class="sr-only"> How did you hear about us? </label> <select name="how_did_you_hear_about_us" id="howdidyouhearaboutus" aria-labelledby="How did you hear about us?" aria-describedby="How did you hear about us?" required x-on:change="handleDropdownChange($event)" data-message-error="Please select how did you hear about us."> <option value="" selected="true" disabled="disabled">How did you hear about us? *</option> <option value="Google | Bing">Google | Bing</option> <option value="Social media (LinkedIn)">Social Media</option> <option value="Online advertisement (specify platform or type please)">Advertisement</option> <option value="Referral from a friend or colleague">Referral</option> <option value="Email newsletter or marketing campaign">Marketing Email</option> <option value="Website/blog referral (specify if possible, e.g., specific website or blog)">Blog | Newsletter</option> <option value="Trade show or event">Trade Show</option> <option value="Other">Other</option> </select> </div> <div class="form-row" style="display: none;" id="tell_us_more" x-show="showTellUsMore"> <input id="tell_us_more" name="tell_us_more" placeholder="Tell us more" type="text" class="hs-input" inputmode="text" value="" /> </div> <div class="form-row"> <div class="recaptcha-container"> <div title="recaptcha" class="g-recaptcha" data-callback="checkRecaptchaLeadMagnet" data-sitekey="6LfNtacnAAAAAOOYBCpvLvo1qdlKjijyC5Mn6ZEp"> </div> </div> </div> <div class="form-row center"> <button class="btn btn-primary submit-button lead-menagement" aria-label="SUBMIT" target="_self" type="submit" disabled> GET MY FREE E-BOOK </button> </div> </div> </form> <img src="/_assets/images/lead_magnet_modal_bg_1.png" loading = "eager" fetchpriority = "auto" class="form-bg" alt="Lead Magnet Modal Background"> </div> <div class="thankyou-cover" hidden> <div class="check-icon"> <span class="icon material-symbols-outlined">done</span> </div> <header class="modal-header"> <h3 class="heading h3 " > Success!</h3> </header> <div class="form-subtext"> <h4 class="heading h4 text-center" > You will receive our exclusive e-book in your mailbox shortly.</h4> </div> <div class="form-row center"> <button class="btn btn-primary close-trigger" aria-label="Close" target="_self" > CLOSE </button> </div> </div> </div></div> </div> </div> <div class="modal modal-large no-padding form-modal" role="dialog" aria-modal="true" id="calendar-form" data-component="modal" hidden> <span class="material-symbols-outlined close close-trigger">close</span> <div class="modal-body"> <div class="meetings-iframe-container" data-src="https://meetings.hubspot.com/jams-pathways/discovery-call?embed=true"></div> <script type="text/javascript" src="https://static.hsappstatic.net/MeetingsEmbed/ex/MeetingsEmbedCode.js"></script> </div></div> <div class="modal modal-large no-padding form-modal" role="dialog" aria-modal="true" id="contact-form" data-component="modal" hidden> <span class="material-symbols-outlined close close-trigger">close</span> <div class="modal-body"> <div class="popup-form"> <div class="form-wrapper"> <div class="form-cover"> <header class="modal-header"><h3 class="heading h3 text-center" > Do you prefer to send us a message?</h3></header> <div class="form-subtext"><div class="text-atom body-2 text-left text-center" > Fill-in the below contact form, and we'll make sure to contact you within 1 business day.</div></div> <iframe class="hidden-target" name="hidden-target"></iframe> <form name="contact-form" id="form-contact" action="/_config/hubspot/contact-form-hubspot-proxy.aspx" method="post" class="validate-form" target="hidden-target" data-component="validation" data-tracker-identifier="CONTACT"> <input type="hidden" class="hubspotutk-cookie" id="hubspotutk-cookie" name="hubspotutk-cookie" /> <div class="form-container"> <div class="form-column"> <div class="dir-row"> <div class="form-row"> <label for="firstname" data-required="true" class="sr-only"> First name </label> <input type="text" name="first_name_cloned_" id="firstname" autocomplete="given-name" inputmode="text" placeholder="First name *" aria-invalid="false" aria-labelledby="First name" aria-describedby="First name" aria-required="true" required data-message-error="Please enter first name." pattern="[^0-9]+" /> </div> <div class="form-row"> <label for="lastname" class="sr-only" data-required="true"> Last name </label> <input type="text" name="last_name__cloned_" id="lastname" autocomplete="family-name" inputmode="text" placeholder="Last name *" aria-invalid="false" aria-labelledby="Last name" aria-describedby="Last name" aria-required="true" required data-message-error="Please enter last name." /> </div> </div> <div class="form-row"> <label for="email" class="sr-only" data-required="true">Email</label> <input type="email" name="email" id="email" autocomplete="email" inputmode="email" placeholder="Email *" required aria-invalid="false" aria-labelledby="Email" aria-describedby="Email" aria-required="true" data-message-error="Please enter a valid email address." /> </div> <div class="form-row"> <label for="company_name" class="sr-only" data-required="true">Company</label> <input type="text" name="company_name__cloned_" id="company_name" autocomplete="organization" inputmode="text" placeholder="Company *" aria-invalid="false" aria-labelledby="Company" aria-describedby="Company" aria-required="true" required data-message-error="Please enter company name." /> </div> <div class="dir-row"> <div class="form-row"> <label for="jobtitle" class="sr-only" data-required="true"> Job title </label> <input type="text" name="job_title_cloned" id="jobtitle" autocomplete="organization-title" inputmode="text" placeholder="Job title *" aria-invalid="false" aria-labelledby="jobtitle-label" aria-describedby="Job title" aria-required="true" required data-message-error="Please enter job title." /> </div> </div> <div class="dir-row"> <div class="form-row"> <label for="industrytype" class="sr-only"> Industry Type </label> <select name="industry_type" id="industrytype" aria-labelledby="Industry Type" aria-describedby="Industry Type" required data-message-error="Please select industry type."> <option value="" selected="true" disabled="disabled"> Industry Type * </option> <option value="Accounting">Accounting</option> <option value="Administration & Office Support"> Administration & Office Support </option> <option value="Banking & Financial Services"> Banking & Financial Services </option> <option value="Call Center & Customer Service"> Call Center & Customer Service </option> <option value="Community Services & Development"> Community Services & Development </option> <option value="Construction">Construction</option> <option value="Consulting & Strategy"> Consulting & Strategy </option> <option value="Design & Architecture"> Design & Architecture </option> <option value="Education & Training"> Education & Training </option> <option value="Engineering">Engineering</option> <option value="Farming, Animals & Conservation"> Farming, Animals & Conservation </option> <option value="Government & Defense"> Government & Defense </option> <option value="Healthcare & Medical|"> Healthcare & Medical| </option> <option value="Hospitality & Tourism"> Hospitality & Tourism </option> <option value="Human Resources & Recruitment"> Human Resources & Recruitment </option> <option value="Information & Communication Technology"> Information & Communication Technology </option> <option value="Insurance & Superannuation"> Insurance & Superannuation </option> <option value="Legal">Legal</option> <option value="Manufacturing, Transport & Logistics"> Manufacturing, Transport & Logistics </option> <option value="Mining, Resources & Energy"> Mining, Resources & Energy </option> <option value="NGOs & Non-profits">NGOs & Non-profits</option> <option value="Real Estate & Property"> Real Estate & Property </option> <option value="Retail & Consumer Products"> Retail & Consumer Products </option> <option value="Sales">Sales</option> <option value="Science & Technology"> Science & Technology </option> <option value="Sport & Recreation">Sport & Recreation</option> <option value="Trades & Services">Trades & Services</option> <option value="Other">Other</option> </select> </div> </div> <div class="dir-row"> <div class="form-row"> <label for="howdidyouhearaboutus" class="sr-only"> How did you hear about us? </label> <select name="how_did_you_hear_about_us" id="howdidyouhearaboutus" data-required="true" aria-labelledby="How did you hear about us?" aria-describedby="How did you hear about us?" aria-required="true" required data-message-error="Please select how did you hear about us."> <option value="" selected="true" disabled="disabled"> How did you hear about us? * </option> <option value="Google | Bing">Google | Bing</option> <option value="Social media (LinkedIn)">Social Media</option> <option value="Online advertisement (specify platform or type please)">Advertisement</option> <option value="Referral from a friend or colleague">Referral</option> <option value="Email newsletter or marketing campaign">Marketing Email</option> <option value="Website/blog referral (specify if possible, e.g., specific website or blog)">Blog | Newsletter</option> <option value="Trade show or event">Trade Show</option> <option value="Other">Other</option> </select> </div> </div> <div class="dir-row"> <div class="form-row fr-tell-us-more" id="tell_us_more" style="display: none"> <label for="tell-us-more" class="sr-only"> Tell us more </label> <input type="text" name="tell_us_more" id="tell-us-more" inputmode="text" placeholder="Tell us more" aria-describedby="Tell us more" /> </div> </div> </div> <div class="form-column"> <div class="form-row"> <label for="message" class="sr-only">Message title</label> <textarea id="message" name="message_cloned_" rows="5" cols="50" required aria-invalid="false" aria-required="true" aria-labelledby="Message" data-message-error="Please enter message." placeholder="Message *"></textarea> </div> <div class="form-row"> <div class="recaptcha-container justify-flex-start"> <div title="recaptcha" class="g-recaptcha" data-callback="checkRecaptchaContact" data-sitekey="6LfNtacnAAAAAOOYBCpvLvo1qdlKjijyC5Mn6ZEp"></div> </div> </div> </div> </div> <div class="form-row center"> <button class="btn btn-primary submit-button contact-form" aria-label="SUBMIT" target="_self" type="submit" disabled> SUBMIT </button> <div class="form-row center"> <div class="text-atom body-2 form-disc"> You can also contact us at <a href="mailto:info@jamspathways.com"> <b>info@jamspathways.com</b> </a>. </div> </div> </div> </form> </div> <div class="thankyou-cover" hidden> <div class="check-icon"> <span class="icon material-symbols-outlined">done</span> </div> <header class="modal-header"><h3 class="heading h3 " > Success!</h3></header> <div class="form-subtext"><h4 class="heading h4 text-center" > Thank you for sending your inquiry. Our Team will reply to you within 1 business day.</h4></div> <div class="form-row center"><button class="btn btn-primary close-trigger" aria-label="Close" target="_self" > CLOSE </button></div> </div> <div class="alert-box" hidden> <div class="text-atom body-2 text-left " > </div> <span class="material-symbols-outlined close-alert">close</span> </div> </div></div> </div> </div> <template id="env-variables" data-env="live"></template>   <script src="https://www.google.com/recaptcha/api.js"></script> <script src="/_assets/vendor/swiper-bundle.min.js"></script> <script src="/_assets/vendor/simple-parallax.min.js"></script> <script src="/_assets/vendor/aos.min.js"></script> <script src="/_assets/js/global.js?v=8270680017" id="global-script" type="module"></script> <script src="/_assets/js/header.js?v=8270680017" id="header-script" type="module"></script> <script src="/_assets/js/fab.js?v=8270680017" id="fab-script" type="module"></script> <script src="/_assets/js/modal.js?v=8270680017" id="modal-script" type="module"></script> <script src="/_assets/js/analytics.js?v=8270680017" id="analytics-script" type="module"></script> <script src="/_assets/js/validation.js?v=8270680017" id="validation-script" type="module"></script> <script src="/_assets/js/three-cards.js?v=8270680017" id="three-cards-script" type="module"></script> <script src="/_assets/js/assessment.js?v=8270680017" id="assessment-script" type="module"></script> <script src="/_assets/js/resources-blog.js?v=8270680017" id="resources-blog-script" type="module"></script> <script src="/_assets/js/common-questions.js?v=8270680017" id="common-questions-script" type="module"></script> <script src="/_assets/js/play-book.js?v=8270680017" id="play-book-script" type="module"></script> <script src="/_assets/vendor/intersect.min.js" defer></script> <script src="/_assets/vendor/alpine.min.js" defer></script> </body> </html>

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