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class="Button_button__30ukX Button_primary__RWocB Button_center__53qAB HeaderVariant_mobileVisible__1c7or" data-monzoanalytics-no-tracking="true" target="_self" href="https://we83.adj.st/home?adj_t=1dj2rkno_1dxkjz95&adj_redirect=https%3A%2F%2Fmonzo.com%2Fsign-up&adj_engagement_type=fallback_click" rel="noopener noreferrer external" aria-label="Open a Monzo account"><span aria-hidden="true"><span class="Button_text__d9Ltb"><span>Sign up</span></span></span></a></span></div></div></header><main id="mainContent" class="Main_main__ZcYG1"><section class=" Section_section__vMEm_ Section_forceDarkMode__PmeNI Section_auto__vLni6 Section_paddingnone___L3Po"><div class="Section_contentContainer__AM_ay"><div class="Hero_hero__I8Aqv"><div class="Section_container__ToDDs Section_section__vMEm_ Section_transparent__a2cr_ Section_auto__vLni6 Section_paddingbottommedium__S6xXE"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_orderRight__OJZh4 Block_orderBottom__kp_bG Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalSmall__NJLk_ Block_paddingVerticalSmall__7V26q Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Hero_heroMedia__0VzoG"><picture><source type="image/avif" srcSet="https://images.ctfassets.net/ro61k101ee59/6m75L1Wjl6UfWreqMPsfeL/0f3ae3605bfa5b41befed8572cb2a963/money_worries_and_cost_of_living.png?w=978&q=75&fm=avif"/><source type="image/webp" srcSet="https://images.ctfassets.net/ro61k101ee59/6m75L1Wjl6UfWreqMPsfeL/0f3ae3605bfa5b41befed8572cb2a963/money_worries_and_cost_of_living.png?w=978&q=75&fm=webp"/><img src="https://images.ctfassets.net/ro61k101ee59/6m75L1Wjl6UfWreqMPsfeL/0f3ae3605bfa5b41befed8572cb2a963/money_worries_and_cost_of_living.png?w=978&q=75" alt="" width="489" loading="lazy"/></picture></div></div></div><div class="Block_block__xuwlb Block_forceDarkMode__MqGLE Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_orderLeft__T18Mp Block_orderTop__VpoCG Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalNone__3o4B9 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><h1 class="Title_title__SEYIO Title_forceDarkMode__xehXZ Title_primary__ztUzQ Title_xlarge__6GWQU Title_left__yaXgz Title_marginBottom__fXi7r Hero_heroTitle__Lb_qn" id="the-rising-cost-of-living-and-money-worries">The rising cost of living and money worries</h1><div class="Markdown_Markdown__gSOvl Markdown_dark__IOFzk"><div class="Text_text__yIi78 Text_lead__j_jz_ Text_forceDarkMode__2DDJQ Text_marginBottom__lTNIK"><p>We know that energy, food, and living costs have been going up. If money is causing you worry, or you find yourself struggling to pay back money you’ve borrowed, we're here to support you and help you navigate the situation.</p></div><div class="Text_text__yIi78 Text_lead__j_jz_ Text_forceDarkMode__2DDJQ Text_marginBottom__lTNIK"><p>We’ve listed out some resources from Monzo and others to try and help in difficult times.</p></div></div></div></div></div></div></div></div></section><div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><img src="https://images.ctfassets.net/ro61k101ee59/4iSlqbsesrqJ1rOvMN9ZCU/0a5a7f53f1b0561f46bda45edafd5f61/form-pencil-paper.svg?w=800&q=75" alt="A paper and pencil with stars around them" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="if-you-havent-missed-any-repayments-yet-but-youre-worried-about-your-money">If you haven’t missed any repayments yet, but you’re worried about your money</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Get in touch with us as soon as possible and we will work with you to understand your circumstances and find a way to support you. Engaging early can help prevent things from escalating.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong>Rest assured, we will never ask you to pay anything you can’t afford.</strong></p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Missing payments can negatively impact your credit score and we can help you navigate the right solution before that might happen.</p></div></div></div></div></div></div></div></div></section></div><div><section class=" Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><img src="https://images.ctfassets.net/ro61k101ee59/4UdAMOAdPrSM78diejRc3x/3e4895d43df8657e36309a33247d5a72/negative-flowers.svg?w=800&q=75" alt="Drooping Flowers in a vase, in need of water." width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="if-youve-missed-repayments-and-youre-not-sure-what-to-do">If you’ve missed repayments and you’re not sure what to do</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We understand that life does not always go as planned, and we are here to support you. Please reach out as soon as as you can, and we’ll work with you to understand your situation and figure out the best next steps for you in a timely manner.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>The sooner you reach out, the sooner we can help you. In the meantime, we might be trying to reach you via messaging as we want to help you as soon as possible.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Please remember that missing repayments can negatively impact your credit score.</p></div></div></div></div></div></div></div></div></section></div><div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><source type="image/avif" srcSet="https://images.ctfassets.net/ro61k101ee59/7cyNKA3B6xSxQ0NCSy1t91/252771f78785496c1949a2d0dff57bbc/Figma_Hero_Illustrations_-14_1.png?w=800&q=75&fm=avif"/><source type="image/webp" srcSet="https://images.ctfassets.net/ro61k101ee59/7cyNKA3B6xSxQ0NCSy1t91/252771f78785496c1949a2d0dff57bbc/Figma_Hero_Illustrations_-14_1.png?w=800&q=75&fm=webp"/><img src="https://images.ctfassets.net/ro61k101ee59/7cyNKA3B6xSxQ0NCSy1t91/252771f78785496c1949a2d0dff57bbc/Figma_Hero_Illustrations_-14_1.png?w=800&q=75" alt="Image we'll use for overdrafts repeat use info" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="if-you-need-help-usingyour-overdraft-less-often">If you need help using your overdraft less often</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Overdrafts are designed for short-term borrowing, which means the cost of using one is typically more expensive than things like loans.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>If you're spending a long time in your overdraft and using it regularly, you could be paying a lot of interest. </p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We can help you to use your overdraft less often. You can find out more about what support we offer here or get in touch and our specialist team will help.</p></div></div></div></div></div></div></div></div></section></div><div><section class=" Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><source type="image/avif" srcSet="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75&fm=avif"/><source type="image/webp" srcSet="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75&fm=webp"/><img src="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75" alt="" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="how-to-get-in-touch">How to get in touch</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Whether you're feeling the pressure due to increased cost of living, you're worried about keeping up with your repayments on a Borrowing product, or your circumstances have changed please let us know.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>The best way to get in touch with us is via <strong>in-app chat</strong> to discuss your circumstances with a financial difficulties specialist and find out how we can support you.</p></div><ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>You can <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" rel="" href="https://monzo.com/-deeplinks/support"><span class="Button_text__d9Ltb">contact us directly here</span></a></strong></li><li>If you can’t chat to us through the app, you can also email us (<a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="mailto:help@monzo.com" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">help@monzo.com</span></a>) or phone us (0800 802 1281)</li></ul></div></div></div></div></div></div></div></section></div><section class=" Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6 Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textCenter__b99E8 Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d paddingHorizontalAuto Block_paddingVerticalSmall__7V26q Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Subtitle_content__1C7Yc"><h2 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_center__U_7bz Title_marginBottom__fXi7r" id="tools-to-help">Tools to help</h2><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We want to give everyone visibility and control of their finances, and access to tools to help make managing money easier in difficult situations. Here's a few tools we offer that may help you if you're struggling.</p></div></div></div></div></div></div></section><section class="Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="CardList_CardList___uD2B CardList_autofit__wM3BD"><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/3sY2zhltOYFsJlRmrcGrLY/513edcf212a3aef3aed522856ebec980/Icon.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Trends: Gain visibility and control over your spending and savings</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>We have made Trends graphs available to all users for free.</p></div><div class="Text_text__yIi78"><p>Trends shows your spending and saving over time to give you a better sense of your habits, and with <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/blog/balance-in-trends" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">balances</span></a></strong> you can budget effectively knowing what you have left to spend after upcoming payments are accounted for. We also automatically categorise your transactions to help you understand where your money goes each month.</p></div></div></div></div></div><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/3rh2faSteg8qh4nkNmcEhL/2ce79ded1d57a71e7fec46131119b181/Icon__1_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Pots: separate your spending, savings, and bills</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>Pots let you turn your one main account into lots of separate areas for your money in only a few taps.</p></div><div class="Text_text__yIi78"><p>They can be hidden or locked, and bills can be automatically paid from them. They can even earn you interest!</p></div><div class="Text_text__yIi78"><p><strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" rel="" href="https://monzo.com/features/savings/"><span class="Button_text__d9Ltb">See how much you can earn on easy access and long term options here.</span></a></strong></p></div><div class="Text_text__yIi78"><p><strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/i/pots" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Read all about the different kinds of Pots and how they work.</span></a></strong></p></div></div></div></div></div><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/7tfxBjUHZ4FYdCPUsxndfQ/2dcd2cafc41395a58fbd9de1afe334f8/Icon__2_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">See your upcoming bill payments</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>If you pay bills through Monzo we’ll remind you the day before they’re due to go out and warn you if you need to move money around to cover the full cost. We also tell you if they’re different from month to month, so you can keep track of things like shifting energy prices.</p></div><div class="Text_text__yIi78"><p>For more tips on how Monzo can help you manage your money <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/blog/cost-of-living-how-were-supporting" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">visit our blog</span></a></strong>.</p></div></div></div></div></div></div></div></section><div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><img src="https://images.ctfassets.net/ro61k101ee59/1gdKiZP6NhaE5PdYuXIPlr/b79845a24689d28186e419289343e42d/success-trophy-hand.svg?w=800&q=75" alt="A large hand holding a tiny trophy surrounded by sparkles" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="how-monzo-can-help">How Monzo can help</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We'll do everything we can to help you, and we'll never ask you to pay anything you can't afford.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Talk to us and depending on your circumstances, we might be able to postpone repayments if you are seeking independent Debt Advice.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We’re mindful that health and finances can have a huge impact on one another, and our specialist team can help you by providing tailored support.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>If you require additional support, we will help you in figuring who to talk to.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/help/overdrafts-loans" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Find out more</span></a></strong></p></div></div></div></div></div></div></div></div></section></div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6 Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textCenter__b99E8 Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d paddingHorizontalAuto Block_paddingVerticalSmall__7V26q Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Subtitle_content__1C7Yc"><h2 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_center__U_7bz Title_marginBottom__fXi7r" id="your-options">Your options</h2><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We want to help you find the best solution, especially if you’re going through unique circumstances or struggling with cost of living. We understand everyone is different and we'll do our best to support you.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong>Please bear in mind that any solution we agree on may impact your credit score and agreeing on the right one can help improve it with time.</strong></p></div></div></div></div></div></div></section><section class="Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="CardList_CardList___uD2B CardList_autofit__wM3BD"><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/7m9L4EducfBAVak2kDhdD8/f0f02ab2e10df78f3ed759966d9ada9d/Icon__7_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Time and support to find the best solution</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>Sometimes you just need time to figure out your incoming and outgoings or to get some independent free advice.</p></div><div class="Text_text__yIi78"><p>Talk to us to agree on a solution that gives you time to get things in order.</p></div></div></div></div></div><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/5oCbSobP2dodIEv7jRAiXw/062eb49c457f96acb65633538486417e/Icon__4_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Paying on a later date</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>If you need some extra days to make your payment, we can agree on a date that suits your situation better.</p></div><div class="Text_text__yIi78"><p>Talk to us to agree on a different date to make your payment.</p></div></div></div></div></div></div></div></section><section class="Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="CardList_CardList___uD2B CardList_autofit__wM3BD"><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/6AGNjRNnUz8RyRUh1c5ZF2/1ada09fab40396cde9f1af892d8fec0e/Icon__5_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Repayment plans</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>In some circumstances, the best thing might be to set up a repayment plan.</p></div><div class="Text_text__yIi78"><p>We have a range of plans available which we can tailor based on what you can afford.</p></div></div></div></div></div><div class="Card_cardWrapper__2K95m" data-testid="cardWrapper"><div class="Card_card__pfJM5 Card_light__E3W7s Card_secondary__3xp_q Card_paddingtopmedium__SN5E5 Card_paddingbottommedium__ROahq"><div class="Card_titleContainer__eyMjZ"><img class="undefined Icon_icon__QfSMz Icon_addMargin__4O6Hr Icon_transparent__PlIcz Icon_large__iaiuX Icon_image__k9H8J Icon_noFill__0eKb7" src="https://images.ctfassets.net/ro61k101ee59/55ZvTEaC98sdOTeUe70A7a/268b42ec193ae7fefed7a2f28160f699/Icon__6_.png" aria-hidden="true" alt="" loading="lazy"/><h3 class="Card_title__EQX6c">Share With Us</h3></div><div class="Card_descriptionContainer__owM98"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78"><p>Share with us is a way for our customers to tell us what additional support they need discreetly, with no phone calls involved and no chat log history. This links directly to our specialist support team, who are trained to support customers in difficult or distressing circumstances.</p></div><ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>You can find out more about <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/help/your-needs/mental-health" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">talking to us about your mental health in this help article</span></a></strong></li><li>You can <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="monzo://backend_screen?id=experiment:share_with_us_dynamic_form_v2" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">contact us directly and discreetly</span></a></strong> if you're on your phone, alternatively:<ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>Tap the <strong>Help</strong> icon in the menu bar of your Monzo app</li><li>Search <strong>'Talking to us about your mental health'</strong></li><li>Tap '<strong>Tell us more'</strong> at the bottom of the article</li></ul></li></ul></div></div></div></div></div></div></section><div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><source type="image/avif" srcSet="https://images.ctfassets.net/ro61k101ee59/70SHPtzVljn3RRfQm2i5Py/0d056032cf1da270d746ac67ee7c7716/Monzo_Illustration_Conversation_RGB_1.png?w=800&q=75&fm=avif"/><source type="image/webp" srcSet="https://images.ctfassets.net/ro61k101ee59/70SHPtzVljn3RRfQm2i5Py/0d056032cf1da270d746ac67ee7c7716/Monzo_Illustration_Conversation_RGB_1.png?w=800&q=75&fm=webp"/><img src="https://images.ctfassets.net/ro61k101ee59/70SHPtzVljn3RRfQm2i5Py/0d056032cf1da270d746ac67ee7c7716/Monzo_Illustration_Conversation_RGB_1.png?w=800&q=75" alt="" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="talking-to-us-about-domestic-and-financial-abuse">Talking to us about domestic and financial abuse</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>The Domestic Abuse Acts defines economic abuse as any behaviour that stops you earning, accessing, using or managing money, and the things money can buy – like a phone or car, bills, food or clothing.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Economic abuse can involve someone taking advantage of your money, controlling what you spend your money on, sabotaging your financial resources and manipulation or coercion.If you’re experiencing domestic or financial abuse:</p></div><ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>You can find more in our blog post: ‘<a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/blog/2022/02/16/what-is-economic-abuse-and-how-to-spot-it" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><strong>What is economic abuse and how to spot it</strong></span></a>’</li><li>You can find extra support by contacting <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://survivingeconomicabuse.org/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb"><strong>Surviving Economic Abuse</strong></span></a> which is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.</li><li>You can <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="monzo://backend_screen?id=experiment:share_with_us_dynamic_form_v2" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">contact us directly and discreetly</span></a></strong> if you're on your phone, alternatively:<ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>Tap the <strong>Help</strong> icon in the menu bar of your Monzo app</li><li>Search <strong>'Talking to us about domestic and financial abuse'</strong></li><li>Tap '<strong>Tell us more'</strong> at the bottom of the article</li></ul></li></ul></div></div></div></div></div></div></div></section></div><div><section class=" Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><source type="image/avif" srcSet="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75&fm=avif"/><source type="image/webp" srcSet="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75&fm=webp"/><img src="https://images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png?w=800&q=75" alt="" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="how-to-get-in-touch">How to get in touch</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Whether you're feeling the pressure due to increased cost of living, you're worried about keeping up with your repayments on a Borrowing product, or your circumstances have changed please let us know.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>The best way to get in touch with us is via <strong>in-app chat</strong> to discuss your circumstances with a financial difficulties specialist and find out how we can support you.</p></div><ul class="List_List__oyH3S List_light__mF0BU List_margin__N3QwU"><li>You can <strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" rel="" href="https://monzo.com/-deeplinks/support"><span class="Button_text__d9Ltb">contact us directly here</span></a></strong></li><li>If you can’t chat to us through the app, you can also email us (<a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="mailto:help@monzo.com" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">help@monzo.com</span></a>) or phone us (0800 802 1281)</li></ul></div></div></div></div></div></div></div></section></div><div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><img src="https://images.ctfassets.net/ro61k101ee59/1EiSFZ9GOpU9hML0lqMyiZ/971f512da0c26e11d556054e2abc4daf/negative-warning-fraud.svg?w=800&q=75" alt="An exclamation mark in a circle next to a sad star" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="be-aware-of-fraudsters">Be aware of fraudsters</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Unfortunately fraudsters are always trying to take advantage of people. We've gathered advice on how to spot suspicious activity including people pretending to be the police, utility suppliers, HMRC or even your bank</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>If you’ve been tricked into sending someone money, speak to us immediately either over the phone or through the app.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://monzo.com/i/fraud/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Read more about spotting potential scams.</span></a></strong></p></div></div></div></div></div></div></div></div></section></div><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6 Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textCenter__b99E8 Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d paddingHorizontalAuto Block_paddingVerticalSmall__7V26q Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Subtitle_content__1C7Yc"><h2 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_center__U_7bz Title_marginBottom__fXi7r" id="if-youre-worried-about-your-energy-bills">If you’re worried about your energy bills</h2><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>We've collected links from popular UK gas and electricity providers for guidance on the support that is available.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong><em>Monzo is not responsible for the content of third party websites.</em></strong></p></div></div></div></div></div></div></section><section class="Section_section__vMEm_ Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><section class=" undefined Table_Table__QfJkP undefined Table_light__d0TRQ Section_section__vMEm_ Section_auto__vLni6 Section_paddingtopnone__1hcpM Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_paddingHorizontalXsmall__XaVaH Block_paddingVerticalNone__3o4B9 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><table><thead><tr><th class="Text_text__yIi78 Text_lead__j_jz_">Provider</th><th class="Text_text__yIi78 Text_lead__j_jz_">Links</th></tr></thead><tbody><tr><td class="Text_text__yIi78">British Gas</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://britishgasenergytrust.org.uk/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Independent fuel debt advice – British Gas Energy Trust</span></a><br/><br/><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.britishgas.co.uk/energy/help-if-youre-struggling-to-pay.html" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Help if you're struggling to pay for your energy (britishgas.co.uk)</span></a></td></tr><tr><td class="Text_text__yIi78">EDF</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.edfenergy.com/for-home/help-centre/faq/extra-support-when-you-need-it?steps=23147#chapter-23146-6" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Extra support when you need it |EDF (edfenergy.com)</span></a></td></tr><tr><td class="Text_text__yIi78">E.ON</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.eonenergyfund.com/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">EON Energy Fund -E.ON Energy Fund</span></a><br/><br/><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.eonenergy.com/for-your-home/help-and-support/getting-help-pay-your-bill" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Getting help to pay your bill| Help and support | E.ON (eonenergy.com)</span></a></td></tr><tr><td class="Text_text__yIi78">E.ON Next</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.eonnextenergyfund.com/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">E.ON Next Energy Fund (eonnextenergyfund.com)</span></a><br/><br/><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.eonnext.com/policies/struggling-to-pay" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Struggling to pay – our policies |E.ON Next (eonnext.com)</span></a></td></tr><tr><td class="Text_text__yIi78">OVO Energy</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.ovoenergy.com/help/debt-and-energy-assistance#what-is-the-ovo-energy-fund" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Struggling to Pay Your Energy Bills? We Can Help (ovoenergy.com)</span></a></td></tr><tr><td class="Text_text__yIi78">Octopus Energy</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://octopus.energy/blog/struggling-to-pay/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Struggling to pay your bills? We can help |Octopus Energy</span></a></td></tr><tr><td class="Text_text__yIi78">Scottish Power</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://community.scottishpower.co.uk/t5/Extra-Help/Hardship-Fund/ta-p/53" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Hardship Fund - ScottishPower Community</span></a><br/><br/><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://community.scottishpower.co.uk/t5/Extra-Help/Financial-help/ta-p/4815" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Financial help - ScottishPower Community</span></a></td></tr><tr><td class="Text_text__yIi78">Shell Energy</td><td class="Text_text__yIi78"><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.shellenergy.co.uk/info/here-to-help" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">Shell Energy here to help</span></a></td></tr></tbody></table></div></div></div></section></div></div></div></div></section><section class=" Section_section__vMEm_ Section_primary__zTmi2 Section_auto__vLni6 Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textCenter__b99E8 Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d paddingHorizontalAuto Block_paddingVerticalSmall__7V26q Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Subtitle_content__1C7Yc"><h2 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_center__U_7bz Title_marginBottom__fXi7r" id="where-else-can-i-get-help">Where else can I get help?</h2><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Charities and organisations who can offer advice, help and support if you're in financial difficulties.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><strong><em>Monzo is not responsible for the content of third party websites.</em></strong></p></div></div></div></div></div></div></section><section class="Section_section__vMEm_ Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><section class=" undefined Table_Table__QfJkP undefined Table_light__d0TRQ Section_section__vMEm_ Section_auto__vLni6 Section_paddingtopnone__1hcpM Section_paddingbottomnone__LOKE4"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_paddingHorizontalXsmall__XaVaH Block_paddingVerticalNone__3o4B9 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6"><div class="Block_contentContainer__SKVP7"><table><thead><tr><th class="Text_text__yIi78 Text_lead__j_jz_">Who?</th><th class="Text_text__yIi78 Text_lead__j_jz_">What can they do?</th><th class="Text_text__yIi78 Text_lead__j_jz_">How do I contact them?</th></tr></thead><tbody><tr><td class="Text_text__yIi78">Money Helper</td><td class="Text_text__yIi78">Money Helper provide free money guidance and debt advice online and by telephone.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.moneyhelper.org.uk/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.moneyhelper.org.uk/</span></a> Phone: 0800 138 7777.</td></tr><tr><td class="Text_text__yIi78">StepChange</td><td class="Text_text__yIi78">Step Change Debt Charity offer free to client independent debt advice. They cover various debt scenarios from development of repayment arrangements to insolvency.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.stepchange.org" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.stepchange.org</span></a> Phone: 0800 1381111. Email: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.stepchange.org/send-us-an-email.aspx" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.stepchange.org/send-us-an-email.aspx</span></a></td></tr><tr><td class="Text_text__yIi78">National Debtline</td><td class="Text_text__yIi78">National Debtline offer free and independent advice through telephone and online advice services. Website includes fact sheets on bankruptcy, IVA, DROs etc.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="http://www.nationaldebtline.org" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">http://www.nationaldebtline.org</span></a> Phone: 0808 808 4000.</td></tr><tr><td class="Text_text__yIi78">Business Debtline</td><td class="Text_text__yIi78">Business Debtline are part of National Debtline, and are the only organisation that offers advice to business owners.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.businessdebtline.org/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.businessdebtline.org/</span></a> Phone: 0800 197 6026.</td></tr><tr><td class="Text_text__yIi78">Citizens Advice Bureau</td><td class="Text_text__yIi78">Citizens Advice Bureau provide free, confidential information and advice to assist people with financial, legal and other issues that may arise.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.citizensadvice.org.uk/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.citizensadvice.org.uk/</span></a> Phone: 03444 111 444.</td></tr><tr><td class="Text_text__yIi78">PayPlan</td><td class="Text_text__yIi78">Payplan offer free debt solutions including IVAs, Trust Deeds, free Debt Management Plans and help with bankruptcy.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.payplan.com/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.payplan.com/</span></a> Phone: 0800 280 2816.</td></tr><tr><td class="Text_text__yIi78">Turn2Us</td><td class="Text_text__yIi78">Turn2Us provide advice on many issues, and have an online benefit calculator.</td><td class="Text_text__yIi78">Web: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.turn2us.org.uk/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.turn2us.org.uk/</span></a></td></tr><tr><td class="Text_text__yIi78">Entitledto</td><td class="Text_text__yIi78">They help people determine what they can claim from national and local government via our self-serve calculators.</td><td class="Text_text__yIi78">Web:<a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.entitledto.co.uk/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.entitledto.co.uk/</span></a></td></tr><tr><td class="Text_text__yIi78">Trussell Trust</td><td class="Text_text__yIi78">Services include a nationwide network of over 1,200 food banks to assist those in poverty, by providing a minimum of three days' nutritionally-balanced emergency food to people who have been referred in crisis.</td><td class="Text_text__yIi78">Web:<a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="https://www.trusselltrust.org/" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">https://www.trusselltrust.org/</span></a> Phone: 01722 580180. Email: <a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" href="mailto:enquiries@trusselltrust.org" rel="noopener noreferrer external"><span class="Button_text__d9Ltb">enquiries@trusselltrust.org</span></a></td></tr></tbody></table></div></div></div></section></div></div></div></div></section><div><section class=" Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Section_container__ToDDs Section_section__vMEm_ Section_secondary__EAXP9 Section_auto__vLni6"><div class="Section_contentContainer__AM_ay"><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderLeftMd__knoLC Block_orderLeftSm__4nO0w Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_assetContainer__7fv5B"><div class="TextAndImageSection_imageContainer__9zYBi"><picture><img src="https://images.ctfassets.net/ro61k101ee59/4sIPAy4Ngmqmz6x3W32qIQ/92a2ac6efee6acc4730817db7afa8d06/review-investigation-eye-search-magnifying-glass.svg?w=800&q=75" alt="A magnifying glass with an eye looking through it, surrounded by sparkles" width="400" loading="lazy"/></picture></div></div></div></div><div class="Block_block__xuwlb Block_transparent__Rd3Yj Block_textLeft__uCVdg Block_horizontalCenter__Ipvf0 Block_verticalMiddle__7339d Block_paddingHorizontalMedium__4Hk68 Block_paddingVerticalMedium__AGKd3 Block_marginHorizontalAuto__3Oijt Block_marginVerticalNone__C1sx6 Block_orderRightMd__wbtcw Block_orderRightSm___DzyT Block_orderBottomXs__5m_Kv"><div class="Block_contentContainer__SKVP7"><div class="TextAndImageSection_blockContainer__jxmgT"><h3 class="Title_title__SEYIO Title_primary__ztUzQ Title_large__ZUDdI Title_left__yaXgz Title_marginBottom__fXi7r" id="getting-help-elsewhere">Getting help elsewhere</h3><div class="Markdown_Markdown__gSOvl Markdown_light__Q5dcm"><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p>Sometimes your situation might require specialist support that Monzo doesn’t offer. We understand that your situation might require more than just help from us as your bank. We’ve put together a list of external resources you might find useful, based on what our customers talk to us about the most.</p></div><div class="Text_text__yIi78 Text_marginBottom__lTNIK"><p><a class="Button_button__30ukX Button_link__Slw7D Button_inline__fUiRd Button_center__53qAB" data-monzoanalytics-no-tracking="true" target="_self" rel="" href="https://monzo.com/supporting-customers-signposting/"><span class="Button_text__d9Ltb">Signposting to external organisations</span></a></p></div></div></div></div></div></div></div></div></section></div></main><div class="Footer_footerContainer__vcVmy Footer_forceDarkMode__38lE_"><footer class="Footer_Footer__mENWJ Footer_forceDarkMode__38lE_" role="menu"><div class="Footer_logo__By_cG"><a role="menuitem" class="Footer_logoLink__nE10C" data-monzoanalytics-action-id="link_clicked" data-monzoanalytics-action-parameters="link_location=footer&link_text=Monzo Bank&link_type=navigation&url=/&currentUrl=/money-worries" href="/"><img 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Text_marginBottom__lTNIK"><p><strong>Existing customers can get help via the app</strong></p></div><div class="Footer_termsContainer__HASqZ"><div class="Text_text__yIi78 Text_forceDarkMode__2DDJQ Text_marginBottom__lTNIK"><p><small>Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.</small></p></div></div></div></div></div></div><script id="__NEXT_DATA__" type="application/json" crossorigin="anonymous">{"props":{"pageProps":{"anonID":"anon_0af967d9-9b66-45ac-9c0d-b679ecf97720","experiments":[{"experimentID":"ca_homepage_navigation_cta_pairing","variant":"Control"},{"experimentID":"header_navigation_reorder","variant":"Test"}],"preview":false,"head":{"title":"Monzo | Money Worries \u0026 Cost of Living Help","locale":"en-GB","rootUrl":"https://monzo.com","slug":"/money-worries","description":"Monzo is here to make money work for everyone. If the rising cost of living is impacting you, or you find yourself in financial difficulties, we're here to help.","ogImage":"//images.ctfassets.net/ro61k101ee59/26aKJhYtcp4iLwWYQli9pE/6185586bcf71077b9f66d8bb0a9bb336/Website-Open-Graph-Images_Core.png"},"pageTheme":"default","sections":[{"content":[],"data":{"target":{"fields":{"heroImage":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":414,"width":489},"size":21777},"fileName":"money worries and cost of living.png","url":"//images.ctfassets.net/ro61k101ee59/6m75L1Wjl6UfWreqMPsfeL/0f3ae3605bfa5b41befed8572cb2a963/money_worries_and_cost_of_living.png"},"title":"Money worries tittle image"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-16T14:08:49.417Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"6m75L1Wjl6UfWreqMPsfeL","locale":"en-GB","publishedVersion":5,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-16T14:08:49.417Z"}},"pageDescription":"We know that energy, food, and living costs have been going up. \nIf money is causing you worry, or you find yourself struggling to pay back money you’ve borrowed, we're here to support you and help you navigate the situation. \n\nWe’ve listed out some resources from Monzo and others to try and help in difficult times.","pageTitle":"The rising cost of living and money worries"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionHero","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:50:20.500Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"FPbzG6W3xrpBvuBsWYyzS","locale":"en-GB","publishedVersion":179,"revision":8,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T14:08:58.746Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"If you haven’t missed any repayments yet, but you’re worried about your money","image":{"fields":{"description":"A paper and pencil with stars around them","file":{"contentType":"image/svg+xml","details":{"image":{"height":250,"width":330},"size":7233},"fileName":"form-pencil-paper.svg","url":"//images.ctfassets.net/ro61k101ee59/4iSlqbsesrqJ1rOvMN9ZCU/0a5a7f53f1b0561f46bda45edafd5f61/form-pencil-paper.svg"},"title":"form pencil paper"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-11-15T12:45:42.215Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4iSlqbsesrqJ1rOvMN9ZCU","locale":"en-GB","publishedVersion":14,"revision":4,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-11-28T07:57:24.181Z"}},"sectionName":"Money worries: If you haven’t missed any repayments yet, but you’re worried about your money","textCopy":"Get in touch with us as soon as possible and we will work with you to understand your circumstances and find a way to support you. Engaging early can help prevent things from escalating. \n\n__Rest assured, we will never ask you to pay anything you can’t afford.__\n\nMissing payments can negatively impact your credit score and we can help you navigate the right solution before that might happen."},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:50:41.379Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"5oZLQDfqG8POQGAT93NSfZ","locale":"en-GB","publishedVersion":100,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-15T21:43:54.182Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"If you’ve missed repayments and you’re not sure what to do","image":{"fields":{"description":"Drooping Flowers in a vase, in need of water.","file":{"contentType":"image/svg+xml","details":{"image":{"height":418,"width":515},"size":28820},"fileName":"negative-flowers.svg","url":"//images.ctfassets.net/ro61k101ee59/4UdAMOAdPrSM78diejRc3x/3e4895d43df8657e36309a33247d5a72/negative-flowers.svg"},"title":"Negative Flowers"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-11-15T12:07:09.373Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4UdAMOAdPrSM78diejRc3x","locale":"en-GB","publishedVersion":11,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-11-17T11:24:45.120Z"}},"sectionName":"Money worries: If you’ve missed repayments and you’re not sure what to do","textCopy":"We understand that life does not always go as planned, and we are here to support you. Please reach out as soon as as you can, and we’ll work with you to understand your situation and figure out the best next steps for you in a timely manner.\n\nThe sooner you reach out, the sooner we can help you. In the meantime, we might be trying to reach you via messaging as we want to help you as soon as possible.\n\nPlease remember that missing repayments can negatively impact your credit score."},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:50:55.209Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"79XzKzUBBiTROkoH23xX84","locale":"en-GB","publishedVersion":48,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-15T21:44:20.449Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"If you need help using your overdraft less often","image":{"fields":{"description":"Image we'll use for overdrafts repeat use info","file":{"contentType":"image/png","details":{"image":{"height":241,"width":321},"size":17774},"fileName":"Figma_Hero_Illustrations_-14_1.png","url":"//images.ctfassets.net/ro61k101ee59/7cyNKA3B6xSxQ0NCSy1t91/252771f78785496c1949a2d0dff57bbc/Figma_Hero_Illustrations_-14_1.png"},"title":"Overdraft repeat use image"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2023-08-31T14:47:45.046Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"7cyNKA3B6xSxQ0NCSy1t91","locale":"en-GB","publishedVersion":8,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2023-08-31T14:47:45.046Z"}},"sectionName":"Overdraft repeat use","textCopy":"Overdrafts are designed for short-term borrowing, which means the cost of using one is typically more expensive than things like loans.\n\nIf you're spending a long time in your overdraft and using it regularly, you could be paying a lot of interest. \n\nWe can help you to use your overdraft less often. 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"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2023-09-22T10:16:51.935Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"61rqjo0ihnmV4CDwTomq1B","locale":"en-GB","publishedVersion":6,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2023-09-22T10:16:51.935Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"How to get in touch","image":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":259,"width":427},"size":24018},"fileName":"Group 10009.png","url":"//images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png"},"title":"messaging"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-16T12:19:37.761Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1aZqoN2wduKORgakGSqAiC","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-16T12:19:37.761Z"}},"sectionName":"Money worries: How to get in touch","textCopy":"Whether you're feeling the pressure due to increased cost of living, you're worried about keeping up with your repayments on a Borrowing product, or your circumstances have changed please let us know.\n\nThe best way to get in touch with us is via __in-app chat__ to discuss your circumstances with a financial difficulties specialist and find out how we can support you. \n\n- You can __[contact us directly here](https://monzo.com/-deeplinks/support)__\n- If you can’t chat to us through the app, you can also email us (help@monzo.com) or phone us (0800 802 1281)"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-16T12:19:45.297Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4HGPLOSTv2bF7Z4ptgCV3f","locale":"en-GB","publishedVersion":12,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T12:19:45.297Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"subtitleDescription":"We want to give everyone visibility and control of their finances, and access to tools to help make managing money easier in difficult situations. 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We also automatically categorise your transactions to help you understand where your money goes each month.\n","text2":"Pots let you turn your one main account into lots of separate areas for your money in only a few taps. \n\nThey can be hidden or locked, and bills can be automatically paid from them. They can even earn you interest!\n\n__[See how much you can earn on easy access and long term options here.](https://monzo.com/features/savings/)__\n\n__[Read all about the different kinds of Pots and how they work.](https://monzo.com/i/pots)__","text3":"If you pay bills through Monzo we’ll remind you the day before they’re due to go out and warn you if you need to move money around to cover the full cost. We also tell you if they’re different from month to month, so you can keep track of things like shifting energy prices.\n\nFor more tips on how Monzo can help you manage your money __[visit our blog](https://monzo.com/blog/cost-of-living-how-were-supporting)__.\n","title1":"Trends: Gain visibility and control over your spending and savings","title2":"Pots: separate your spending, savings, and bills","title3":"See your upcoming bill payments"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTriptych","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T17:04:23.953Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1ClUMrqesEeZuHaYYg4ZiN","locale":"en-GB","publishedVersion":83,"revision":6,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2024-01-25T21:38:55.937Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"How Monzo can help","image":{"fields":{"description":"A large hand holding a tiny trophy surrounded by sparkles","file":{"contentType":"image/svg+xml","details":{"image":{"height":414,"width":485},"size":23898},"fileName":"success-trophy-hand.svg","url":"//images.ctfassets.net/ro61k101ee59/1gdKiZP6NhaE5PdYuXIPlr/b79845a24689d28186e419289343e42d/success-trophy-hand.svg"},"title":"Success trophy hand"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-11-15T12:36:58.566Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1gdKiZP6NhaE5PdYuXIPlr","locale":"en-GB","publishedVersion":10,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-11-17T11:24:45.225Z"}},"sectionName":"How Monzo can help","textCopy":"We'll do everything we can to help you, and we'll never ask you to pay anything you can't afford.\n\nTalk to us and depending on your circumstances, we might be able to postpone repayments if you are seeking independent Debt Advice. \n\nWe’re mindful that health and finances can have a huge impact on one another, and our specialist team can help you by providing tailored support. \n\nIf you require additional support, we will help you in figuring who to talk to.\n\n__[Find out more](https://monzo.com/help/overdrafts-loans)__"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-15T12:45:44.766Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4cu0LTuqnH7D96IEzfYk9J","locale":"en-GB","publishedVersion":17,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-15T21:34:36.079Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"subtitleDescription":"We want to help you find the best solution, especially if you’re going through unique circumstances or struggling with cost of living. We understand everyone is different and we'll do our best to support you.\n\n__Please bear in mind that any solution we agree on may impact your credit score and agreeing on the right one can help improve it with time.__","subtitleText":"Your options"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionSubtitle","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-15T21:46:14.626Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"7IqeCXAbxpSWLhHdtDgN8S","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-15T21:46:14.626Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"icon1":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":48,"width":48},"size":698},"fileName":"Icon (7).png","url":"//images.ctfassets.net/ro61k101ee59/7m9L4EducfBAVak2kDhdD8/f0f02ab2e10df78f3ed759966d9ada9d/Icon__7_.png"},"title":"time_and_support_icon"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2023-03-03T17:34:17.916Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"7m9L4EducfBAVak2kDhdD8","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2023-03-03T17:34:17.916Z"}},"icon2":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":48,"width":48},"size":403},"fileName":"Icon (4).png","url":"//images.ctfassets.net/ro61k101ee59/5oCbSobP2dodIEv7jRAiXw/062eb49c457f96acb65633538486417e/Icon__4_.png"},"title":"calendar_icon"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-15T22:00:09.058Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"5oCbSobP2dodIEv7jRAiXw","locale":"en-GB","publishedVersion":7,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-15T22:00:09.058Z"}},"sectionNameInternal":"Money worries: your options","text1":"Sometimes you just need time to figure out your incoming and outgoings or to get some independent free advice.\n\nTalk to us to agree on a solution that gives you time to get things in order.","text2":"If you need some extra days to make your payment, we can agree on a date that suits your situation better.\n\nTalk to us to agree on a different date to make your payment.","title1":"Time and support to find the best solution","title2":"Paying on a later date"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTriptych","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-15T22:07:09.938Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"6zQ2odEcZMpCcgTtLIHzcP","locale":"en-GB","publishedVersion":23,"revision":4,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2024-05-22T17:36:53.408Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"backgroundColor":"Background: Primary","icon1":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":48,"width":48},"size":892},"fileName":"Icon (5).png","url":"//images.ctfassets.net/ro61k101ee59/6AGNjRNnUz8RyRUh1c5ZF2/1ada09fab40396cde9f1af892d8fec0e/Icon__5_.png"},"title":"clipboard_icon"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-15T22:02:04.995Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"6AGNjRNnUz8RyRUh1c5ZF2","locale":"en-GB","publishedVersion":5,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-15T22:02:04.995Z"}},"icon2":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":48,"width":48},"size":1262},"fileName":"Icon (6).png","url":"//images.ctfassets.net/ro61k101ee59/55ZvTEaC98sdOTeUe70A7a/268b42ec193ae7fefed7a2f28160f699/Icon__6_.png"},"title":"safeguard_icon"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-15T22:09:19.924Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"55ZvTEaC98sdOTeUe70A7a","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-15T22:09:19.924Z"}},"sectionNameInternal":"Money worries: Options 2","text1":"In some circumstances, the best thing might be to set up a repayment plan. \n\nWe have a range of plans available which we can tailor based on what you can afford. ","text2":"Share with us is a way for our customers to tell us what additional support they need discreetly, with no phone calls involved and no chat log history. This links directly to our specialist support team, who are trained to support customers in difficult or distressing circumstances.\n\n- You can find out more about __[talking to us about your mental health in this help article](https://monzo.com/help/your-needs/mental-health)__\n- You can __[contact us directly and discreetly](monzo://backend_screen?id=experiment:share_with_us_dynamic_form_v2)__ if you're on your phone, alternatively:\n - Tap the __Help__ icon in the menu bar of your Monzo app\n - Search __'Talking to us about your mental health'__\n - Tap '__Tell us more'__ at the bottom of the article\n","title1":"Repayment plans","title2":"Share With Us"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTriptych","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-15T22:22:03.972Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"3kWlJ8mr0kxeS3h1g3uA8W","locale":"en-GB","publishedVersion":33,"revision":7,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2024-05-29T08:42:47.260Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"Talking to us about domestic and financial abuse","image":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":234,"width":332},"size":8070},"fileName":"Monzo_Illustration_Conversation_RGB 1.png","url":"//images.ctfassets.net/ro61k101ee59/70SHPtzVljn3RRfQm2i5Py/0d056032cf1da270d746ac67ee7c7716/Monzo_Illustration_Conversation_RGB_1.png"},"title":"simple_speech bubble"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-15T22:32:16.663Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"70SHPtzVljn3RRfQm2i5Py","locale":"en-GB","publishedVersion":5,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-15T22:32:16.663Z"}},"sectionName":"Money worries: Financial abuse","textCopy":"The Domestic Abuse Acts defines economic abuse as any behaviour that stops you earning, accessing, using or managing money, and the things money can buy – like a phone or car, bills, food or clothing.\n\nEconomic abuse can involve someone taking advantage of your money, controlling what you spend your money on, sabotaging your financial resources and manipulation or coercion.If you’re experiencing domestic or financial abuse: \n\n- You can find more in our blog post: ‘[__What is economic abuse and how to spot it__](https://monzo.com/blog/2022/02/16/what-is-economic-abuse-and-how-to-spot-it)’\n- You can find extra support by contacting [__Surviving Economic Abuse__](https://survivingeconomicabuse.org/) which is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.\n- You can __[contact us directly and discreetly](monzo://backend_screen?id=experiment:share_with_us_dynamic_form_v2)__ if you're on your phone, alternatively:\n - Tap the __Help__ icon in the menu bar of your Monzo app\n - Search __'Talking to us about domestic and financial abuse'__\n - Tap '__Tell us more'__ at the bottom of the article\n"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:52:18.460Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1KTwaulYPDTngYUysAIY2s","locale":"en-GB","publishedVersion":70,"revision":4,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2024-01-25T21:31:04.954Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"How to get in touch","image":{"fields":{"description":"","file":{"contentType":"image/png","details":{"image":{"height":259,"width":427},"size":24018},"fileName":"Group 10009.png","url":"//images.ctfassets.net/ro61k101ee59/1aZqoN2wduKORgakGSqAiC/097573c61d8af2b164cdb052ad91ecfd/Group_10009.png"},"title":"messaging"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-12-16T12:19:37.761Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1aZqoN2wduKORgakGSqAiC","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-12-16T12:19:37.761Z"}},"sectionName":"Money worries: How to get in touch","textCopy":"Whether you're feeling the pressure due to increased cost of living, you're worried about keeping up with your repayments on a Borrowing product, or your circumstances have changed please let us know.\n\nThe best way to get in touch with us is via __in-app chat__ to discuss your circumstances with a financial difficulties specialist and find out how we can support you. \n\n- You can __[contact us directly here](https://monzo.com/-deeplinks/support)__\n- If you can’t chat to us through the app, you can also email us (help@monzo.com) or phone us (0800 802 1281)"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-16T12:19:45.297Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4HGPLOSTv2bF7Z4ptgCV3f","locale":"en-GB","publishedVersion":12,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T12:19:45.297Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"Be aware of fraudsters","image":{"fields":{"description":"An exclamation mark in a circle next to a sad star","file":{"contentType":"image/svg+xml","details":{"image":{"height":400,"width":523},"size":12954},"fileName":"negative-warning-fraud.svg","url":"//images.ctfassets.net/ro61k101ee59/1EiSFZ9GOpU9hML0lqMyiZ/971f512da0c26e11d556054e2abc4daf/negative-warning-fraud.svg"},"title":"Negative warning fraud"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-11-15T12:21:49.490Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1EiSFZ9GOpU9hML0lqMyiZ","locale":"en-GB","publishedVersion":12,"revision":2,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-11-17T11:24:45.141Z"}},"sectionName":"Cost of living: beware of fraudsters ","textCopy":"Unfortunately fraudsters are always trying to take advantage of people. We've gathered advice on how to spot suspicious activity including people pretending to be the police, utility suppliers, HMRC or even your bank\n\nIf you’ve been tricked into sending someone money, speak to us immediately either over the phone or through the app.\n\n__[Read more about spotting potential scams.](https://monzo.com/i/fraud/)__"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-16T12:34:25.319Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"2ayvZ9h0ItTsuuIrO4MNTj","locale":"en-GB","publishedVersion":10,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T12:34:25.319Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"subtitleDescription":"We've collected links from popular UK gas and electricity providers for guidance on the support that is available. \n\n__*Monzo is not responsible for the content of third party websites.*__","subtitleText":"If you’re worried about your energy bills"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionSubtitle","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-16T14:07:57.100Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"6fZO4LSOrIV52mmoRIB8dT","locale":"en-GB","publishedVersion":4,"revision":1,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T14:07:57.100Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"internalSectionName":"Cost of living: energy links ","markdownContent":"| Provider | Links |\n| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |\n| British Gas | [Independent fuel debt advice – British Gas Energy Trust](https://britishgasenergytrust.org.uk/)\u003cbr/\u003e\u003cbr/\u003e[Help if you're struggling to pay for your energy (britishgas.co.uk)](https://www.britishgas.co.uk/energy/help-if-youre-struggling-to-pay.html) |\n| EDF | [Extra support when you need it \u0026#124;EDF (edfenergy.com)](https://www.edfenergy.com/for-home/help-centre/faq/extra-support-when-you-need-it?steps=23147#chapter-23146-6) |\n| E.ON | [EON Energy Fund -E.ON Energy Fund](https://www.eonenergyfund.com/)\u003cbr/\u003e\u003cbr/\u003e[Getting help to pay your bill\u0026#124; Help and support \u0026#124; E.ON (eonenergy.com)](https://www.eonenergy.com/for-your-home/help-and-support/getting-help-pay-your-bill) |\n| E.ON Next | [ E.ON Next Energy Fund (eonnextenergyfund.com)](https://www.eonnextenergyfund.com/)\u003cbr/\u003e\u003cbr/\u003e[Struggling to pay – our policies \u0026#124;E.ON Next (eonnext.com)](https://www.eonnext.com/policies/struggling-to-pay) |\n| OVO Energy | [Struggling to Pay Your Energy Bills? We Can Help (ovoenergy.com)](https://www.ovoenergy.com/help/debt-and-energy-assistance#what-is-the-ovo-energy-fund) |\n| Octopus Energy | [Struggling to pay your bills? We can help \u0026#124;Octopus Energy](https://octopus.energy/blog/struggling-to-pay/) |\n| Scottish Power | [Hardship Fund - ScottishPower Community](https://community.scottishpower.co.uk/t5/Extra-Help/Hardship-Fund/ta-p/53)\u003cbr/\u003e\u003cbr/\u003e[Financial help - ScottishPower Community](https://community.scottishpower.co.uk/t5/Extra-Help/Financial-help/ta-p/4815) |\n| Shell Energy | [Shell Energy here to help](https://www.shellenergy.co.uk/info/here-to-help) "},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionMarkdown","linkType":"ContentType","type":"Link"}},"createdAt":"2022-12-16T14:01:34.949Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"3GvIbkeEwx2pJ1VmNofxi6","locale":"en-GB","publishedVersion":68,"revision":4,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T15:11:08.258Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"subtitleDescription":"Charities and organisations who can offer advice, help and support if you're in financial difficulties.\n\n__*Monzo is not responsible for the content of third party websites.*__","subtitleText":"Where else can I get help?"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionSubtitle","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:52:26.000Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1oHky3MHHqJPitFZ8R3Aov","locale":"en-GB","publishedVersion":65,"revision":2,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T14:08:14.985Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"internalSectionName":"Money Worries: Signposting Table","markdownContent":"\n| Who? | What can they do? | How do I contact them? |\n| ---------- | ---------- | ---------- |\n| Money Helper | Money Helper provide free money guidance and debt advice online and by telephone. | Web: https://www.moneyhelper.org.uk/ Phone: 0800 138 7777. |\n| StepChange | Step Change Debt Charity offer free to client independent debt advice. They cover various debt scenarios from development of repayment arrangements to insolvency. | Web: https://www.stepchange.org Phone: 0800 1381111. Email: https://www.stepchange.org/send-us-an-email.aspx |\n| National Debtline | National Debtline offer free and independent advice through telephone and online advice services. Website includes fact sheets on bankruptcy, IVA, DROs etc. | Web: http://www.nationaldebtline.org Phone: 0808 808 4000. |\n| Business Debtline | Business Debtline are part of National Debtline, and are the only organisation that offers advice to business owners. | Web: https://www.businessdebtline.org/ Phone: 0800 197 6026. |\n| Citizens Advice Bureau | Citizens Advice Bureau provide free, confidential information and advice to assist people with financial, legal and other issues that may arise. | Web: https://www.citizensadvice.org.uk/ Phone: 03444 111 444. |\n| PayPlan | Payplan offer free debt solutions including IVAs, Trust Deeds, free Debt Management Plans and help with bankruptcy. | Web: https://www.payplan.com/ Phone: 0800 280 2816. |\n| Turn2Us | Turn2Us provide advice on many issues, and have an online benefit calculator. | Web: https://www.turn2us.org.uk/ |\n|Entitledto|They help people determine what they can claim from national and local government via our self-serve calculators.| Web:https://www.entitledto.co.uk/ |\n|Trussell Trust |Services include a nationwide network of over 1,200 food banks to assist those in poverty, by providing a minimum of three days' nutritionally-balanced emergency food to people who have been referred in crisis. |Web:https://www.trusselltrust.org/ Phone: 01722 580180. Email: enquiries@trusselltrust.org|\n"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionMarkdown","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:52:32.265Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"1nR4bqSrKGMV3pBGhQT1Pm","locale":"en-GB","publishedVersion":257,"revision":3,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2022-12-16T14:07:16.927Z"}}},"nodeType":"embedded-entry-block"},{"content":[],"data":{"target":{"fields":{"header":"Getting help elsewhere","image":{"fields":{"description":"A magnifying glass with an eye looking through it, surrounded by sparkles","file":{"contentType":"image/svg+xml","details":{"image":{"height":374,"width":504},"size":6314},"fileName":"review-investigation-eye-search-magnifying-glass.svg","url":"//images.ctfassets.net/ro61k101ee59/4sIPAy4Ngmqmz6x3W32qIQ/92a2ac6efee6acc4730817db7afa8d06/review-investigation-eye-search-magnifying-glass.svg"},"title":"Review investigation eye search magnifying glass"},"metadata":{"concepts":[],"tags":[]},"sys":{"createdAt":"2022-11-15T12:35:19.620Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"4sIPAy4Ngmqmz6x3W32qIQ","locale":"en-GB","publishedVersion":11,"revision":2,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Asset","updatedAt":"2022-11-17T11:24:45.235Z"}},"sectionName":"Signposting","textCopy":"Sometimes your situation might require specialist support that Monzo doesn’t offer. We understand that your situation might require more than just help from us as your bank. We’ve put together a list of external resources you might find useful, based on what our customers talk to us about the most.\n\n[Signposting to external organisations](https://monzo.com/supporting-customers-signposting/)"},"metadata":{"concepts":[],"tags":[]},"sys":{"contentType":{"sys":{"id":"cmsSectionTextImage","linkType":"ContentType","type":"Link"}},"createdAt":"2021-06-14T16:30:48.526Z","environment":{"sys":{"id":"master","linkType":"Environment","type":"Link"}},"id":"24UzjsJzi8navxvRrmkwHC","locale":"en-GB","publishedVersion":24,"revision":4,"space":{"sys":{"id":"ro61k101ee59","linkType":"Space","type":"Link"}},"type":"Entry","updatedAt":"2023-07-04T13:16:10.306Z"}}},"nodeType":"embedded-entry-block"}],"componentProps":{},"featureGates":{"business_banking_marketing_site_new_nav":true,"ca_daxenabled":true,"ca_new_attribution":true},"hasExperiments":true,"dynamicText":{"nav":"Sign up","cta":"Open an account for free"},"cookies":{}},"__N_SSP":true},"page":"/[...dynamic]","query":{"dynamic":["money-worries"]},"buildId":"TeelwESUi70r-gbfdXtW2","assetPrefix":"https://static-assets.monzo.com/monzo-com/b7cd134545bbdeebdf0b99e92da6cde75b0f5ddf","runtimeConfig":{"apiFqdn":"internal-api.monzo.com","test_apiFqdn":"api.s101.nonprod-ffs.io","sentryProject":"monzo-com-web","sentryOrg":"monzo","sentryDSN":"https://06894583d63658ed47fe4e9943f497fa@o23827.ingest.sentry.io/4505743602483200","environment":"production"},"isFallback":false,"gssp":true,"appGip":true,"scriptLoader":[]}</script></body><script src="https://internal-api.monzo.com/static/util.js"></script></html>