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Our Lived Experience Community Involvement - GambleAware

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class="header-icon-link__text">Referring a patient to support</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/resources-for-professionals/"> <span class="header-icon-link__icon font-ico-charts"></span> <span class="header-icon-link__text">Resources for professionals</span> </a> </li> </ul> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-2" data-is-open="false">Our research</button> <div class="header__first-level js-header-first-level" id="header-first-level-2"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/our-research/"> <span class="header-arrow-link__text">Our research</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/publication-library/"> <span class="header-icon-link__icon font-ico-book"></span> <span class="header-icon-link__text">Publication library</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/our-research-strategy/"> <span class="header-icon-link__icon font-ico-chess"></span> <span class="header-icon-link__text">Our research strategy</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/understanding-gambling-harms/"> <span class="header-icon-link__icon font-ico-dice"></span> <span class="header-icon-link__text">Understanding gambling harms</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/gambling-harm-stigma/"> <span class="header-icon-link__icon font-ico-mental-warning"></span> <span class="header-icon-link__text">Gambling harm stigma</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/impact-on-communities/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text">Impact on communities</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/prevention-programmes/"> <span class="header-icon-link__icon font-ico-protection-bubble"></span> <span class="header-icon-link__text">Prevention programmes</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/support-and-treatment-services/"> <span class="header-icon-link__icon font-ico-support-group"></span> <span class="header-icon-link__text">Support and treatment services</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/policy-and-regulation/"> <span class="header-icon-link__icon font-ico-checkboard"></span> <span class="header-icon-link__text">Policy and regulation</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/what-we-do/what-we-fund/live-funding-opportunities/"> <span class="header-icon-link__icon font-ico-savings"></span> <span class="header-icon-link__text">Live funding opportunities</span> </a> </li> </ul> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-3" data-is-open="false">What we do</button> <div class="header__first-level js-header-first-level" id="header-first-level-3"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/what-we-do/"> <span class="header-arrow-link__text">What we do</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/our-strategy/"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Our strategy</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Our strategy</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/what-we-do/our-strategy/">Our strategy</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/our-strategy/lived-experience-community/">Lived experience community</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/our-strategy/our-videos/">Our videos</a> </li> </ul> </div> </div> </li> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/how-we-are-governed/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">How we are governed</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" 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bg-tangerine-10 js-banner-position" data-script="position"> <div class="wrap"> <div class="breadcrumbs"> <ul class="breadcrumbs__list"> <li class="breadcrumbs__item"> <a href="/" class="breadcrumbs__item-link">Home</a> </li> <li class="breadcrumbs__item"> <a href="/what-we-do/" class="breadcrumbs__item-link">What we do</a> </li> <li class="breadcrumbs__item"> <a href="/what-we-do/our-strategy/" class="breadcrumbs__item-link">Our strategy</a> </li> <li class="breadcrumbs__item breadcrumbs__item--active"> <a href="/what-we-do/our-strategy/lived-experience-community/" class="breadcrumbs__item-link">Lived experience community</a> </li> </ul> </div> <div class="standard-banner__container"> <div class="standard-banner__content"> <h1 class="standard-banner__content-title h1"> Lived experience community</h1> <picture class="picture"> <img class="picture__img image" src="/media/pqajv5ax/people-sitting-and-talking.png?format=webp" alt="Decorative image."> </picture> <div class="standard-banner__content-text body-m rte"><p><span class="NormalTextRun SCXW203549295 BCX0">We’re proudly committed to the lived experience community. There are several ways in which we pull together as one team to make sure that their expertise and perspectives help achieve our vision of a society free from gambling harms.</span></p></div> </div> <div class="standard-banner__media"> <picture class="picture"> <img class="picture__img image" src="/media/pqajv5ax/people-sitting-and-talking.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </section> <main class="main"> <div class="main__container" data-pageKey="1f0516dd-8f43-464b-b524-71c79a177ff3"> <section class="side-quotes js-anchor-list margin-small" data-script="anchor-list"> <div class="wrap"> <div class="side-quotes__content-holder"> <div class="side-quotes__content"> <h2 class="side-quotes__heading h2">Our commitment</h2> <div class="side-quotes__rte rte"> <p><span class="NormalTextRun SCXW22343864 BCX0">Those with lived experience of gambling harms are at the centre of all we do at GambleAware. They are the beneficiaries, key stakeholders, and participants in our work.</span>&nbsp;</p> </div> </div> <div class="side-quotes__quote-wrap"> <div class="side-quotes__quote-holder"> <div class="side-quotes__quote rte"><p><strong><span class="NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW245825829 BCX0">"It’s essential that the opinions of those with experience of gambling harms guide our work, to ensure we always have their needs in mind. We are extremely grateful for the work the Lived Experience Council has already done."</span></strong></p> <p><span class="NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW245825829 BCX0">Zoë Osmond, CEO</span>&nbsp;</p></div> </div> </div> </div> </div> </section> <section class="margin-small" data-script="table"> <div class="wrap"> <div class="wrap wrap--narrow wrap--full-width"> <div class="rte"> <div class="OutlineElement Ltr SCXW1265085 BCX0"> <h2 class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0 color-tangerine">Lived experience engagement</span></h2> <p class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0"></span><span class="NormalTextRun SCXW1265085 BCX0">We know that people are experts on their lived experiences, which is why their engagement and involvement is key to shaping our work and strategy.</span></p> </div> <div class="OutlineElement Ltr SCXW1265085 BCX0"> <p class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">Our strategy commits to investing in the development of lived experience networks to help make sure networks are diverse and democratic. This allows networks to speak with a representative voice and to be sustainable and accountable to their membership.</span></p> <p class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">We are also committed to using the expertise within the network to:</span><span class="NormalTextRun SCXW1265085 BCX0"></span></p> <ul> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">inform our commissioning approach</span></li> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">make sure we’re accountable to the very communities our commissioning serves</span></li> </ul> </div> <div class="ListContainerWrapper SCXW1265085 BCX0"></div> <div class="OutlineElement Ltr SCXW1265085 BCX0"> <p class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">We are always looking for new ways to partner with the lived experience community. The ways in which we collaborate with the community currently include:</span><span class="NormalTextRun SCXW1265085 BCX0"></span></p> <ul> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">our lived experience council</span></li> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">short-term opportunities</span></li> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">the Affected Lived Experience Research, Treatment and Support Group (ALERTS)</span></li> <li class="Paragraph SCXW1265085 BCX0"><span class="NormalTextRun SCXW1265085 BCX0">the Gambling Lived Experience Network (GLEN)</span></li> </ul> </div> </div> </div> </div> </section> <section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container bg-grey-40"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">Lived Experience Council</h2> <div class="zig-zag-full-height__text rte"><p>The GambleAware Lived Experience Council (LEC) is made up of 12 members with lived experience of gambling harms. This includes people who have been affected by their own and someone else’s gambling.</p> <p>The LEC provides our Board with independent expert advice to make sure that communities of people with lived experience of gambling harms can provide expert advice on our activities, programmes and strategic development. They also inform all our programmes of work, including our national public health Stigma campaign, our digital tools and the research we commission.</p></div> <div class="zig-zag-full-height__media zig-zag-full-height__media--mobile"> <div class="zig-zag-full-height__image-wrap" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/1lsjpkj3/lec-lived-experience-council-medium-1.png?format=webp" alt="Decorative image."> </picture> <button class="zig-zag-full-height__play js-modal-open" type="button" data-video-id=bqDsGJ8A89M data-video-caption=""> <span class="zig-zag-full-height__play-icon font-ico-play"></span> <span class="sr-only">Play video</span> </button> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div> </div> <p class="zig-zag-full-height__info">Lived experience council video (1 min 24 secs)</p> </div> <div class="zig-zag-full-height__links"> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/1lsjpkj3/lec-lived-experience-council-medium-1.png?format=webp" alt="Decorative image."> </picture> <button class="zig-zag-full-height__play js-modal-open" type="button" data-video-id=bqDsGJ8A89M data-video-caption=""> <span class="zig-zag-full-height__play-icon font-ico-play"></span> <span class="sr-only">Play video</span> </button> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div> </div> <p class="zig-zag-full-height__info">Lived experience council video (1 min 24 secs)</p> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container zig-zag-full-height__container--flip bg-grey"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">Short-term opportunities&#160;</h2> <div class="zig-zag-full-height__text rte"><div class="OutlineElement Ltr SCXW444831 BCX0"></div> <div class="OutlineElement Ltr SCXW444831 BCX0"> <p class="Paragraph SCXW444831 BCX0"><span class="NormalTextRun SCXW444831 BCX0">Individuals with lived experience of gambling harms can register to take part in short-term opportunities to contribute to our wider work. This includes those who are affected by other people’s gambling.</span> </p> </div></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/ncgdnhtt/people-looking-at-phones.png?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary" href="-" target="_self" rel="noopener noreferrer" id="" > <span> Our short-term opportunities are advertised below </span> <span class="icon-end icon font-ico-arrow-down"></span> </a> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/ncgdnhtt/people-looking-at-phones.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container bg-grey"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">ALERTS</h2> <div class="zig-zag-full-height__text rte"><div class="OutlineElement Ltr SCXW157435138 BCX0"> <p class="Paragraph SCXW157435138 BCX0"><span class="NormalTextRun SCXW157435138 BCX0">The Affected Lived Experience Research, Treatment and Support Group (ALERTS) is an independent lived experience group. It’s made up of:</span> </p> </div> <div class="ListContainerWrapper SCXW157435138 BCX0"> <ul class="BulletListStyle1 SCXW157435138 BCX0"> <li class="OutlineElement Ltr SCXW157435138 BCX0" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"> <p class="Paragraph SCXW157435138 BCX0"><span class="NormalTextRun SCXW157435138 BCX0">individuals who have experienced gambling harms</span> </p> </li> </ul> </div> <div class="ListContainerWrapper SCXW157435138 BCX0"> <ul class="BulletListStyle1 SCXW157435138 BCX0"> <li class="OutlineElement Ltr SCXW157435138 BCX0" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"> <p class="Paragraph SCXW157435138 BCX0"><span class="NormalTextRun SCXW157435138 BCX0">a range of treatment providers within the National Gambling Support Network</span> </p> </li> </ul> </div> <div class="OutlineElement Ltr SCXW157435138 BCX0"> <p class="Paragraph SCXW157435138 BCX0"><span class="NormalTextRun SCXW157435138 BCX0">ALERTS use their experience to create and facilitate open and honest dialogue with treatment providers to understand current treatment pathways and to establish what works well.</span> </p> </div></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/sendhro0/people-arguing.png?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary" href="https://alertsgroup.co.uk/" target="_blank" rel="noopener noreferrer" id="" > <span> Find out more about ALERTS </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/sendhro0/people-arguing.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" > <div class="wrap"> <div class="zig-zag-full-height__container zig-zag-full-height__container--flip bg-grey"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">GLEN</h2> <div class="zig-zag-full-height__text rte"><div class="OutlineElement Ltr SCXW188594130 BCX0"> <p class="Paragraph SCXW188594130 BCX0"><span class="NormalTextRun SCXW188594130 BCX0">The Gambling Lived Experience Network (GLEN) is an independent voice which raises awareness and support to people with gambling related harms. It’s the largest network representing the community and achieved charitable status and registration with the Charity Commission, and established governance processes.</span> </p> </div> <div class="OutlineElement Ltr SCXW188594130 BCX0"> <p class="Paragraph SCXW188594130 BCX0"><span class="NormalTextRun SCXW188594130 BCX0">Its representatives are visible in the sector, and the network reflects very strongly our commitment to building the capacity and voice of the lived experience community.</span> </p> </div></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/l5dl5ivw/meeting.png?format=webp" alt="Decorative image."> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary" href="https://glenetwork.org/" target="_blank" rel="noopener noreferrer" id="" > <span> Find out more about GLEN </span> <span class="icon-end icon font-ico-arrow-down"></span> </a> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/l5dl5ivw/meeting.png?format=webp" alt="Decorative image."> </picture> </div> </div> </div> </div> </section><section class="side-quotes js-anchor-list margin-extra-large" data-script="anchor-list"> <div class="wrap"> <div class="side-quotes__content-holder"> <div class="side-quotes__content"> <h2 class="side-quotes__heading h2">Examples of our work with the lived experience community&#160;</h2> <div class="side-quotes__rte rte"> <div> <p>In April 2023 we launched a major new public health campaign aiming to tackle stigma. The launch of this campaign introduced a new approach to involvement with the lived experience community.</p> <p>For this first time, the campaign was created with people who have lived experience of gambling harms and aimed to put their stories at the heart of the campaign. Their stories were brought to life using animations which were based on the story, tone and character.</p> <p>Other involvement with the lived experience community includes focus groups. With these groups we aim to share strategic narratives and creative concepts and hear from them whether the ideas resonate with their own experiences.</p> <p>There are usually multiple focus groups within the development of a campaign so that people are brought along the journey. We also look to include lived experience voices at the launch of a campaign with opportunities to take part in media interviews and provide quotes for press releases.</p> </div> </div> </div> <div class="side-quotes__quote-wrap"> <div class="side-quotes__image-wrap"> <img class="side-quotes__image" src="/media/cgqpg2kv/image-17.png?format=webp" alt=""> </div> <div class="side-quotes__quote-holder"> <div class="side-quotes__quote rte"><p><strong><span class="NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW113672058 BCX0">“I just wanted to share my experience with others who had been affected by gambling harm, and work with the experts to shape the future of how we help people with gambling harm.” Catherine, lived experience community</span>&nbsp;</strong></p></div> </div> </div> </div> </div> </section> <section class="small-banner-list margin-Small" > <div class="wrap"> <div class="small-banner-list__head"> <h2 class="small-banner-list__head-title h2">Current lived experience involvement opportunities</h2> <p class="small-banner-list__head-text body-m">There are currently no open opportunities. We will update this page when new opportunities become available.</p> </div> </div> </section><section class="box-content-cta margin-medium bg-tangerine-10" data-script="modal"> <div class="wrap"> <div class="box-content-cta__container"> <div class="box-content-cta__content"> <h2 class="box-content-cta__container-title h2">Contact us</h2> <div class="rte body-l"><p><span class="NormalTextRun SCXW10762091 BCX0">If you want to contact us about our open opportunities, email </span><a rel="noreferrer noopener" href="mailto:involvement@gambleaware.org" target="_blank" class="Hyperlink SCXW10762091 BCX0"><span class="NormalTextRun SCXW10762091 BCX0" data-ccp-charstyle="Hyperlink">involvement@gambleaware.org</span></a><span class="NormalTextRun SCXW10762091 BCX0">.</span>&nbsp;</p></div> </div> <div class="box-content-cta__media"> <div class="box-content-cta__media-content"> <div class="box-content-cta__image-wrap"> <img class="box-content-cta__image" src="/media/v3glea1n/image-box-1.jpg?format=webp" alt=""> </div> </div> </div> </div> </div> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div></section> </div> <div class="gleap js-gealp" data-script="gleap"> <div class="wrap"> <div class="gleap__container"> <div class="gleap-title h3">Is this page useful?</div> <div class="gleap__controls"> <div><b class="btn btn--inverted js-gleap-button" data-answer='Yes'>Yes</b> </div> <div><b class="btn btn--inverted js-gleap-button" data-answer='No'>No</b> </div> </div> <div><b class="btn btn--secondary js-gleap-button" data-answer='Report a problem'>Report a problem with this page</b> </div> </div> </div> </div> <section class="contact-banner" > <div class="wrap"> <div class="contact-banner__container"> <div class="contact-banner__column"> <div class="contact-banner__logo-container"> <img class="contact-banner__logo" src="/media/3wslw2i4/gamble-aware-logo.svg" alt="" /> <img class="contact-banner__logo contact-banner__logo--second" src="/media/pusbbkde/contact-logo.svg" alt="" /> </div> <h2 class="contact-banner__title h2">However you&#8217;re feeling right now, we&#8217;re here to help.</h2> </div> <div class="contact-banner__column"> <div class="contact-banner__subcolumn"> <div class="rte"><p>The <a href="/tools-and-support/national-gambling-support-network/" title="The National Gambling Support Network">National Gambling Support Network</a> helps people struggling with gambling, and people who are worried about someone else’s gambling.</p> <p>Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.</p> <p><span class="body-small">Delivered by <a rel="noopener" href="https://www.gamcare.org.uk/" target="_blank" title="GamCare">GamCare</a></span></p> <p><span class="body-small">24 hours a day • 7 days a week • UK only</span></p></div> </div> <div class="contact-banner__subcolumn"> <a class="cta cta--tangerine-50 js-support-tracking" data-value="Footer" href="/tools-and-support/support-in-your-area/" target="_self" rel="noopener noreferrer" id=""> <span class="icon-start icon font-ico-group"></span> <span> Find support in your area </span> </a> <button type="button" class="cta cta--primary cta--chatbot js-modal-chatbot-open js-tracking-livechat" data-value="Footer"><span class="icon font-ico-chat"></span><span>Live chat</span></button> <div class="modal js-modal-chatbot js-modal-chatbot-default" aria-expanded="false" > <div class="wrap"> <div class="modal__container" data-script="figure"> <div class="chatbot js-service-modal-container"> <button class="chatbot-button btn-close js-modal-chatbot-close"> <span class="sr-only">Close Chat Modal</span> <span>Close</span> <span class="icon font-ico-close"></span> </button> <h3 class="chatbot-title h3">Chat with an adviser</h3> <div class="chatbot__description rte body-s" ><p>The National Gambling Helpline’s live chat is free and confidential. If you’re ready to talk, the team are here to listen, 24 hours a day, every day of the year.</p></div> <div class="chatbot__form"> <iframe title="GamCare Chatbot" src=https://app.five9.eu/consoles/ChatConsole/index.html?title=Gamcare%20Chat&tenant=GamCare-%20(thru%20babble)&profiles=GambleAware&showProfiles=true&autostart=true&theme=https%3A%2F%2Fstage-gambleaware.uksouth01.umbraco.io%2Fcss%2Fstyle.min.css%3Fv%3D638671766815059399&surveyOptions=%7B%22showComment%22%3Atrue%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Question%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Afalse%2C%22label%22%3A%22Question%22%2C%22required%22%3Afalse%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=true&useBusinessHours=false&showPrintButton=false&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false></iframe> </div> <div class="chatbot__caption rte"> <p>The live chat is delivered by GamCare and only available to people in England, Scotland and Wales. If you’d prefer to speak to an adviser over the phone, call <span class="phone-number"><a href="tel:08088020133">0808 8020 133</a></span> For information on <a href="tel:08088020133" title="0808 8020 133"></a>how GamCare collect and process data, read the <a rel="noopener" href="https://www.gamcare.org.uk/privacy/privacy-support-and-treatment-services/" target="_blank">GamCare privacy policy.</a></p> </div> </div> </div> </div> </div> <a class="cta cta--primary cta--phone-number js-tracking-telephone" data-value="Footer" href="tel:08088020133"> <span class="font-ico-phone icon"></span> <span>Call 0808 8020 133</span> </a> </div> </div> </div> </div> </section></main> <footer class="footer"> <div class="wrap"> <ul class="footer__nav"> <li class="footer__nav-item"> <a class="link body-s" href="/terms-and-conditions/" target="_self" rel="noopener noreferrer" >Terms and conditions</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/policies/" target="_self" rel="noopener noreferrer" >Policies</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/join-our-team/" target="_self" rel="noopener noreferrer" >Join our team</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/what-we-do/branding-logos/" target="_self" rel="noopener noreferrer" >Branding and logos</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/donate/" target="_self" rel="noopener noreferrer" >Donate</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/about-us/" target="_self" rel="noopener noreferrer" >About us</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/contact-us/" target="_self" rel="noopener noreferrer" >Contact us</a> </li> </ul> <div class="footer__bottom"> <span class="footer__copyright body-s">Copyright 2024 GambleAware&#174;</span> <div class="footer__socials"> <a class="footer__social footer__social--x" href=https://x.com/gambleawaregb?t=0VxH5ZGDq50vzhksa59y5Q&amp;s=09 target="_blank" rel="noopener noreferrer" > <span class="sr-only">x</span> </a> <a class="footer__social footer__social--facebook" href=https://www.facebook.com/@gambleawaregb/ target="_blank" rel="noopener noreferrer" > <span class="sr-only">facebook</span> </a> <a class="footer__social footer__social--instagram" href=https://www.instagram.com/gambleawaregb?igsh=NHB1aGxmcXJlNDVq target="_blank" rel="noopener noreferrer" > <span class="sr-only">instagram</span> </a> </div> </div> </div> </footer> </body> </html><input type="hidden" value="/umbraco/api/filters/getArticles" id="filtersEndpoint">

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