The National Gambling Support Network

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header-icon-link--desktop" href="/advice/for-your-gambling/"> <span class="header-icon-link__icon font-ico-union"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">For your gambling</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-union"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">For your gambling</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/advice/for-your-gambling/">For your gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/the-signs-of-gambling-harms/">The signs of gambling harms</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/help-with-budgeting-and-finances/">Help with budgeting and finances</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/advice-to-consider-if-you-re-gambling/">Advice to consider if you’re gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/talking-about-gambling/">Talking about gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/help-if-gambling-is-affecting-everyday-life/">Help if gambling is affecting everyday life</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-your-gambling/understanding-the-risks-of-gambling/">Understanding the risks of gambling</a> </li> </ul> </div> </div> </div> </div> <div class="header__column"> <div class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/advice/for-family-and-friends/"> <span class="header-icon-link__icon font-ico-couple"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">For family and friends</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-couple"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">For family and friends</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/advice/for-family-and-friends/">For family and friends</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/advice-if-youre-affected-by-someone-s-gambling/">Advice if you're affected by someone’s gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/helping-someone-who-gambles/">Helping someone who gambles</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/talking-about-gambling/">Talking about gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/the-signs-of-gambling-harms/">The signs of gambling harms</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/help-with-budgeting-and-finances/">Help with budgeting and finances</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/understanding-the-risks-of-gambling/">Understanding the risks of gambling</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/advice/for-family-and-friends/helping-a-young-person-who-gambles/">Helping a young person who gambles</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-1" data-is-open="false">Tools and support</button> <div class="header__first-level js-header-first-level" id="header-first-level-1"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/tools-and-support/"> <span class="header-arrow-link__text">Tools and support</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/gambling-harms-assessment/"> <span class="header-icon-link__icon font-ico-light-bulb"></span> <span class="header-icon-link__text">Gambling harms assessment</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/gambling-spend-calculator/"> <span class="header-icon-link__icon font-ico-calculator"></span> <span class="header-icon-link__text">Gambling spend calculator</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/gambling-blocking-and-self-exclusion/"> <span class="header-icon-link__icon font-ico-no-phone"></span> <span class="header-icon-link__text">Gambling blocking and self-exclusion</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/limiting-gambling-ads-online/"> <span class="header-icon-link__icon font-ico-mute"></span> <span class="header-icon-link__text">Limiting gambling ads online</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/support-in-your-area/"> <span class="header-icon-link__icon font-ico-person-search"></span> <span class="header-icon-link__text">Support in your area</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/national-gambling-support-network/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text">National Gambling Support Network</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/referring-a-patient-to-support/"> <span class="header-icon-link__icon font-ico-connection"></span> <span class="header-icon-link__text">Referring a patient to support</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/tools-and-support/resources-for-professionals/"> <span class="header-icon-link__icon font-ico-charts"></span> <span class="header-icon-link__text">Resources for professionals</span> </a> </li> </ul> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-2" data-is-open="false">Our research</button> <div class="header__first-level js-header-first-level" id="header-first-level-2"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/our-research/"> <span class="header-arrow-link__text">Our research</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/our-research/publication-library/"> <span class="header-icon-link__icon font-ico-book"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Publication library</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-book"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">Publication library</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/our-research/publication-library/">Publication library</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/our-research/publication-library/treatment-and-support-survey/">Treatment and support survey</a> </li> </ul> </div> </div> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/our-research-strategy/"> <span class="header-icon-link__icon font-ico-chess"></span> <span class="header-icon-link__text">Our research strategy</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/understanding-gambling-harms/"> <span class="header-icon-link__icon font-ico-dice"></span> <span class="header-icon-link__text">Understanding gambling harms</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/gambling-harm-stigma/"> <span class="header-icon-link__icon font-ico-mental-warning"></span> <span class="header-icon-link__text">Gambling harm stigma</span> </a> </li> </ul> <ul class="header__column"> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/impact-on-communities/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text">Impact on communities</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/prevention-programmes/"> <span class="header-icon-link__icon font-ico-protection-bubble"></span> <span class="header-icon-link__text">Prevention programmes</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/support-and-treatment-services/"> <span class="header-icon-link__icon font-ico-support-group"></span> <span class="header-icon-link__text">Support and treatment services</span> </a> </li> <li class="header__column-item"> <a class="header-icon-link" href="/our-research/policy-and-regulation/"> <span class="header-icon-link__icon font-ico-checkboard"></span> <span class="header-icon-link__text">Policy and regulation</span> </a> </li> </ul> <div class="header__column"> <div class="header__column-item"> <a class="header-icon-link" href="/what-we-do/what-we-fund/live-funding-opportunities/"> <span class="header-icon-link__icon font-ico-savings"></span> <span class="header-icon-link__text">Live funding opportunities</span> </a> </div> </div> </div> </div> </div> </li> <li class="header__item js-header-sublevel"> <button class="header__button chevron-btn js-header-first-level-button js-header-button" type="button" aria-expanded="false" aria-controls="header-first-level-3" data-is-open="false">What we do</button> <div class="header__first-level js-header-first-level" id="header-first-level-3"> <div class="header__first-level-wrap"> <div class="header__notch js-header-notch"></div> <div class="header__first-level-top"> <a class="header-arrow-link" href="/what-we-do/"> <span class="header-arrow-link__text">What we do</span> <span class="header-arrow-link__icon font-ico-arrow-right"></span> </a> </div> <div class="header__first-level-bottom"> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/about-us/"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">About us</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-multiple-checks"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">About us</span> </button> <div class="header__sublevel-wrap js-header-second-level" id="navigation-first-column-0" data-is-open="false"> <div class="header__sublevel-holder"> <ul class="header__sublevel-list"> <li class="header__sublevel-first"> <a class="header-small-link" href="/what-we-do/about-us/">About us</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/about-us/our-strategy/">Our strategy</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/about-us/lived-experience-community/">Lived experience community</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/about-us/our-videos/">Our videos</a> </li> </ul> </div> </div> </li> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/how-we-are-governed/"> <span class="header-icon-link__icon font-ico-people-group"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">How we are governed</span> </a> <button class="header-icon-link header-icon-link--mobile 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href="/what-we-do/how-we-are-governed/our-committees/">Our committees</a> </li> <li class="header__sublevel-item"> <a class="header-small-link" href="/what-we-do/how-we-are-governed/annual-reports-and-minutes/">Annual reports and minutes</a> </li> </ul> </div> </div> </li> </ul> <ul class="header__column"> <li class="header__column-item js-header-second-level-item"> <a class="header-icon-link header-icon-link--desktop" href="/what-we-do/what-we-fund/"> <span class="header-icon-link__icon font-ico-people-in-hands"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">What we fund</span> </a> <button class="header-icon-link header-icon-link--mobile js-header-second-level-button" type="button" aria-controls="navigation-first-column-0" aria-expanded="false"> <span class="header-icon-link__icon font-ico-people-in-hands"></span> <span class="header-icon-link__text header-icon-link__text--mobile-chevron">What we fund</span> </button> <div 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area</span> </a> <button class="header__bottom-link header__bottom-link--small-icon header__bottom-link--search-button js-header-button js-header-search-button" type="button" aria-label="Search the entire website"> <span class="header__support-icon font-ico-search"></span> <span> Search</span> </button> </div> <form class="header__form js-header-form" action="/search"> <button class="header__clear-button js-header-close-search-button" type="button"> <span class="font-ico-cross"></span> <span class="sr-only">Close search.</span> </button> <label for="header-search" class="sr-only">Search the entire site</label> <input class="header__search-input body-medium js-header-search-input" id="header-search" placeholder="Search GambleAware" type="text" name="term"> <button class="orange-icon-button orange-icon-button--large orange-icon-button js-header-form-btn btn--disabled" type="submit"> <span class="orange-icon-button__icon font-ico-search"></span> Search </button> </form> </div> </div> </div> </div> </div> </nav> </header> <section class="banner bg-tangerine-10 js-banner-position" data-script="position" id="main-content"> </div> <div class="wrap"> <div class="banner__container"> <div class="banner__copy"> <h1 class="banner__copy-title h1">The National Gambling Support Network</h1> <div class="banner__copy-text rte body-m"><p>The National Gambling Support Network (NGSN) is a network of organisations across England, Scotland and Wales. They provide free treatment, advice and support on a range of gambling-related issues.</p> <p>Support is available for anyone experiencing gambling harms, as well as for family and friends affected by someone else’s gambling.</p></div> <div class="banner__links"> <a class="cta cta--primary" href="/tools-and-support/support-in-your-area/" target="_self" rel="noopener noreferrer" id="" > <span class="icon-start icon font-ico-group"></span> <span> Find support in your area </span> </a> </div> </div> <div class="banner__media" data-script="modal"> <div class="banner__image-wrap"> <button type="button" class="banner__media-play js-modal-open" data-video-id="RwPbS9P-z9c" data-video-caption="The National Gambling Support Network" aria-label="Play The National Gambling Support Network video"> </button> <picture class="picture"> <source media="(max-width:767px)" srcset="/media/dmclkvvj/ngsn-page-screenshot-v5.jpg?format=webp"> <source media="(max-width:1199px)" srcset="/media/dmclkvvj/ngsn-page-screenshot-v5.jpg?format=webp"> <img class="picture__img image" src="/media/dmclkvvj/ngsn-page-screenshot-v5.jpg?format=webp&width=803" alt=""> </picture> </div> <div class="modal modal--video js-modal js-modal-video" aria-expanded="false"> <div class="wrap"> <div class="modal__container"> <div class="modal__container-inner"> <button class="modal__close-button js-modal-close" type="button" > <span class="modal__close-text">Close</span> </button> <div class="modal__video js-modal-video-container"> Video placeholder </div> <button class="sr-only" type="button" role="presentation" >Close</button> </div> </div> </div> </div> <span class="banner__media-info body-s">Watch Nicola’s story after accessing the NGSN (48 secs)</span> </div> </div> </div> </section> <main class="main" id="main-content"> <div class="main__container"> <section class="anchor-list js-anchor-list margin-extra-large" data-script="anchor-list"> <div class="wrap wrap--narrow"> <div class="anchor-list__content"> <h2 class="anchor-list__text body-l medium">On this page:</h2> <ul class="anchor-list__list"> <li class="anchor-list__item"> <a class="anchor-list-link" href="#help" aria-label="Scroll to How the NGSN can help you section"> <span class="anchor-list-link__icon font-ico-circle-arrow-down"></span> <span class="anchor-list-link__text body-m">How the NGSN can help you</span> </a> </li> <li class="anchor-list__item"> <a class="anchor-list-link" href="#support" aria-label="Scroll to How to access NGSN support section"> <span class="anchor-list-link__icon font-ico-circle-arrow-down"></span> <span class="anchor-list-link__text body-m">How to access NGSN support</span> </a> </li> <li class="anchor-list__item"> <a class="anchor-list-link" href="#types" aria-label="Scroll to Types of treatment available section"> <span class="anchor-list-link__icon font-ico-circle-arrow-down"></span> <span class="anchor-list-link__text body-m">Types of treatment available</span> </a> </li> <li class="anchor-list__item"> <a class="anchor-list-link" href="#refer" aria-label="Scroll to Referring patients into the NGSN section"> <span class="anchor-list-link__icon font-ico-circle-arrow-down"></span> <span class="anchor-list-link__text body-m">Referring patients into the NGSN</span> </a> </li> <li class="anchor-list__item"> <a class="anchor-list-link" href="#questions" aria-label="Scroll to Common questions about the NGSN section"> <span class="anchor-list-link__icon font-ico-circle-arrow-down"></span> <span class="anchor-list-link__text body-m">Common questions about the NGSN</span> </a> </li> </ul> </div> </div> </section><section class="card-list margin-extra-large" id=help> <div class="wrap"> <h2 class="card-list__container-title h2">How the NGSN can help</h2> <div class="card-list__container"> <div class="card bg-tangerine-25"> <h3 class="card-title h3">Accessing the right support</h3> <div class="card-text rte"><p>With providers across England, Wales and Scotland, the NGSN can help you <a href="#" title="Find support in your area">find local support</a> based on your situation and support preferences.</p></div> </div> <div class="card bg-tangerine-10"> <h3 class="card-title h3">Flexible, tailored support</h3> <div class="card-text rte"><p>You'll make a plan to suit your needs but just like any journey, that route can change. The NGSN has a wide range of services and will be there to guide you at every step.</p></div> </div> <div class="card bg-tangerine-25"> <h3 class="card-title h3">Judgement-free support</h3> <div class="card-text rte"><p>Staff and counsellors across NGSN providers are trained in supporting people experiencing gambling harms and many have lived experience of gambling harms themselves.</p></div> </div> </div> </div> </section><section class="zig-zag-full-height margin-extra-large" id=support> <div class="wrap"> <div class="zig-zag-full-height__container bg-grey"> <div class="zig-zag-full-height__copy"> <h2 class="zig-zag-full-height__copy-title h2">How to access NGSN support</h2> <div class="zig-zag-full-height__text rte"><p>Whether you’re looking for support for yourself or for someone you care about, the National Gambling Support Network (NGSN) is here to help. You can <a href="/tools-and-support/support-in-your-area/" title="Support in your area">find support from providers in your area</a>, or you can speak to an advisor from the National Gambling Helpline who will help find the right support for you.</p> <p>The Helpline offers:</p> <ul> <li style="font-weight: bold;"><strong>Free and confidential support for all adults in Great Britain </strong></li> <li style="font-weight: bold;"><strong>Trained staff, available to help anyone affected by gambling </strong></li> <li><strong>Support 24 hours a day, 7 days a week via phone or live chat</strong></li> </ul></div> <div class="zig-zag-full-height__image-wrap zig-zag-full-height__image-wrap--mobile"> <picture class="picture"> <img class="picture__img image" src="/media/en3jizi0/person-on-phone-support-medium.webp?format=webp&width=800" alt=""> </picture> </div> <div class="zig-zag-full-height__links"> <a class="cta cta--primary js-tracking-telephone" data-value="Footer" href="tel:08088020133" aria-label="Call 0808 8020 133 National Gambling Support Network"> <span class="font-ico-phone icon" aria-hidden="true"></span> <span>Call 0808 8020 133</span> </a> <button type="button" tabindex="0" class="btn btn--primary js-modal-chatbot-open"> <span class="icon font-ico-chat"></span> <span>Live chat</span> </button> </div> </div> <div class="zig-zag-full-height__media zig-zag-full-height__media--desktop"> <div class="zig-zag-full-height__image-wrap"> <picture class="picture"> <img class="picture__img image" src="/media/en3jizi0/person-on-phone-support-medium.webp?format=webp&width=800" alt=""> </picture> </div> </div> </div> </div> </section><section class="quote-statistic bg-deep-indigo-100 margin-extra-large" > <div class="wrap"> <div class="quote-statistic__container"> <div class="quote-statistic__block"> <section class="quote-card" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/40dlqzfc/gambleaware-advice-tools-support-medium.webp?format=webp&width=810" alt=""> </picture> <p class="quote-card__text h3 bg-tangerine-50">"Recovery has allowed me to regain control of my life, rebuild relationships and rediscover a healthier, balanced life filled with hope and purpose" - Sam, expert by experience</p> </section> </div> <div class="quote-statistic__items"> <section class="statistic-card bg-white js-statistic" data-script="statistic"> <div class="statistic-card__number js-statistic-number"> <span class="statistic-card__number-value">5-9 days</span> </div> <p class="statistic-card-text body-s bg-white">is the average time it takes for the NGSN to start providing you treatment and support after you get in touch.</p> </section><section class="statistic-card bg-tangerine-25 js-statistic" data-script="statistic"> <div class="statistic-card__number js-statistic-number"> <span class="statistic-card__number-value">10,754</span> </div> <p class="statistic-card-text body-s bg-tangerine-25">people found support and treatment through the network last year.</p> </section><section class="statistic-card bg-white js-statistic" data-script="statistic"> <div class="statistic-card__number js-statistic-number"> <span class="statistic-card__number-value">95%</span> </div> <p class="statistic-card-text body-s bg-white">of those who completed treatment saw improvements in the level of gambling harm they were experiencing.</p> </section> </div> </div> </div> </section> <section class="margin-extra-large" id=types data-script="table"> <div class="wrap wrap--narrow wrap--bg-color wrap--grey"> <div class="rte"> <div class="OutlineElement Ltr SCXW69947239 BCX0"> <h2 class="Paragraph SCXW69947239 BCX0"><span class="NormalTextRun SCXW69947239 BCX0">Types of treatment the NGSN offers<br></span></h2> <p>There are lots of support options available through the NGSN. Trained staff will work with you to find the one that’s right for you, and you will not be judged or made to feel bad about your experiences.</p> <p>There are national and regional providers that together cover the whole of England, Scotland and Wales. Some providers such as <a href="/tools-and-support/support-in-your-area/service-finder-results/betknowmore-uk/" title="BetKnowMore (UK)">Betknowmore</a> and <a href="#" title="WINGS (Women In Need Of Gambling Support)">Breakeven</a> run services specifically for women.</p> <p>Below are some of the types of support available through the NGSN.</p> <h3 aria-level="3"><span class="color-tangerine"><span class="NormalTextRun SCXW69947239 BCX0" data-ccp-parastyle="heading 3">Therapy and counselling</span></span></h3> <p>Therapy sessions are one of the support options available through the NGSN. These sessions might be one-to-one treatment or group sessions with a qualified practitioner. Sessions might be face-to-face or online depending on the services offered by your local providers.</p> <p>Some of the NGSN providers that offer therapy support include <a href="/tools-and-support/support-in-your-area/service-finder-results/gamcare-london/" title="GamCare (London)">GamCare</a>, <a href="/tools-and-support/support-in-your-area/service-finder-results/ara-recovery-for-all/" title="ARA Recovery for All">ARA Recovery for all </a>and <a href="/tools-and-support/support-in-your-area/service-finder-results/rca-trust/" title="RCA Trust">RCA</a>.</p> <div class="OutlineElement Ltr SCXW69947239 BCX0"> <h3 class="Paragraph SCXW69947239 BCX0" aria-level="3"><span class="color-tangerine"><span class="NormalTextRun SCXW69947239 BCX0" data-ccp-parastyle="heading 3">Peer support</span> </span></h3> </div> <div class="OutlineElement Ltr SCXW69947239 BCX0"> <p class="Paragraph SCXW69947239 BCX0"><span class="NormalTextRun SCXW69947239 BCX0">You can speak to trained peer support workers who have overcome gambling harms of their own. Sessions are available in one-to-one settings or as part of a group. <br></span><span class="NormalTextRun SCXW69947239 BCX0"></span></p> <p class="Paragraph SCXW69947239 BCX0"><span class="NormalTextRun SCXW69947239 BCX0">Many NGSN providers offer peer support sessions including <a href="/tools-and-support/support-in-your-area/service-finder-results/epic-restart-foundation-scotland/" title="EPIC Restart Foundation (Scotland)">EPIC Restart foundation</a> and <a href="/tools-and-support/support-in-your-area/service-finder-results/neca-yorkshire-humber/" title="NECA (Yorkshire & Humber)">NECA</a>.</span></p> </div> <div class="OutlineElement Ltr SCXW69947239 BCX0"> <h3 class="Paragraph SCXW69947239 BCX0" aria-level="3"><span class="color-tangerine"><span class="NormalTextRun SCXW69947239 BCX0" data-ccp-parastyle="heading 3">Residential centres</span> </span></h3> </div> <div class="OutlineElement Ltr SCXW69947239 BCX0"> <p>If you'd like to go to a residential centre, you'll need to check in for a period of time.</p> <p>One centre is <a href="/tools-and-support/support-in-your-area/service-finder-results/adferiad-recovery-parkland-place-wales/" title="Adferiad Recovery: Parkland Place (Wales)">Adferiad</a>.</p> <p>Adferiad offer a range of free residential services for people experiencing more complex life challenges.</p> <p>Another centre is <a href="/tools-and-support/support-in-your-area/service-finder-results/gordon-moody-association-wales/" title="Gordon Moody Association (Wales)">Gordon Moody</a>. </p> <p>Gordon Moody offer residential treatment and support for those affected by gambling harm, with separate facilities for men and women.</p> <p>Treatment is free, but you might need to pay towards the costs of your stay. Do not let that stop you from getting in contact. Each provider can help you work through different options to get you the right support.</p> <p>If you’re eligible for Housing Benefit payments, the costs might be almost entirely covered, except for a small weekly personal service charge of around £10.</p> </div> </div> </div> </div> </section> <section class="zig-zag margin-extra-large" id=refer> <div class="wrap"> <div class="zig-zag__container"> <div class="zig-zag__item zig-zag__item--white"> <div class="zig-zag__content"> <h2 class="zig-zag__content-title h2">Referring a patient to the NGSN</h2> <div class="rte body-m"><div class="OutlineElement Ltr SCXW175366153 BCX0"> <p class="Paragraph SCXW175366153 BCX0"><span class="NormalTextRun SCXW175366153 BCX0">As a healthcare professional, you might have a patient or client that is struggling with their gambling.</span> </p> </div> <div class="OutlineElement Ltr SCXW175366153 BCX0"> <p class="Paragraph SCXW175366153 BCX0"><span class="NormalTextRun SCXW175366153 BCX0">The NGSN can help. Our advice can help you to understand how and where you can refer patients or clients for specialist support.</span> </p> </div></div> <a class="cta cta--primary" href="/tools-and-support/referring-a-patient-to-support/" target="_self" rel="noopener noreferrer" id="" > <span> Refer a patient into gambling support services </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> <div class="zig-zag__media"> <h2 class="zig-zag__media-title h2">Referring a patient to the NGSN</h2> <div class="zig-zag__image-wrap" data-script="modal"> <picture class="picture"> <img class="picture__img image" src="/media/bknoycsr/image-box.png?format=webp&width=820" alt=""> </picture> </div> </div> </div> </div> </div> </section> <section class="card-list margin-extra-large" id=questions> <div class="wrap"> <h2 class="card-list__container-title h2">Common questions about the NGSN</h2> <div class="card-list__container"> <div class="card bg-tangerine-10"> <h3 class="card-title h3">Is support from the NGSN free?</h3> <div class="card-text rte"><p>Yes. Contacting and getting support through the NGSN is completely free. This includes the National Gambling helpline and live chat. The services recommended will be free to use, except for some additional costs for residential centres. However, funding options are available.</p></div> </div> <div class="card bg-tangerine-25"> <h3 class="card-title h3">Are NGSN services confidential?</h3> <div class="card-text rte"><p>Yes. Any contact you make with the NGSN will be completely confidential. This includes the National Gambling helpline and live chat. Your treatment provider might ask you if they can share your information with another support service. They will only do this if you give your permission. </p></div> </div> <div class="card bg-tangerine-10"> <h3 class="card-title h3">I’m worried about someone else’s gambling, how can the NGSN help?</h3> <div class="card-text rte"><p>The NGSN provides support for people close to someone who gambles. You can contact them for free, confidential advice and to talk through the types of support available. </p></div> </div> <div class="card bg-tangerine-25"> <h3 class="card-title h3">Can I get support in other languages?</h3> <div class="card-text rte"><p>Yes. If you make a request in another language, all NGSN services will try to accommodate it. </p></div> </div> <div class="card bg-tangerine-10"> <h3 class="card-title h3">Is the NGSN right for me?</h3> <div class="card-text rte"><p>Learning about your risk of gambling harm can help you decide what kind of support is right for you. Our short gambling harms assessment can help you learn more about how gambling might be affecting you and offers tailored support, should you want it.</p></div> <a class="cta cta--primary" href="/tools-and-support/gambling-harms-assessment/" target="_self" rel="noopener noreferrer" id="" > <span> Take our self-assessment quiz </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> <div class="card bg-tangerine-25"> <h3 class="card-title h3">Can the NGSN help with other issues related to gambling?</h3> <div class="card-text rte"><p>If gambling is affecting your life in other ways that are not covered here, we have resources that might help. The NGSN will be able to advise you on which services will be best for you.<a href="/advice/for-your-gambling/help-if-gambling-is-affecting-everyday-life/" title="Help if gambling is affecting everyday life"></a></p></div> <a class="cta cta--primary" href="/advice/for-your-gambling/help-if-gambling-is-affecting-everyday-life/" target="_self" rel="noopener noreferrer" id="" > <span> Find help for other issues </span> <span class="icon-end icon font-ico-arrow-right"></span> </a> </div> </div> </div> </section><section class="related-content" > <div class="wrap"> <h2 class="related-content-title h2">Related content</h2> <div class="related-content__container"> <div class="related-content__item"> <a class="related-content-link h4" href="/tools-and-support/support-in-your-area/" target=_self rel="noopener noreferrer" > <span> Support in your area </span> <span class="icon-end icon font-ico-circle-arrow-right"></span> </a> </div> </div> </div> </section> </div> <div class="gleap js-gealp" data-script="gleap"> <div class="wrap"> <div class="gleap__container"> <div class="gleap-title h3">Is this page useful?</div> <div class="gleap__controls"> <div> <button class="btn btn--inverted js-gleap-button js-gleap-yes-button" type="button" data-answer='Yes'>Yes</button> </div> <div> <button class="btn btn--inverted js-gleap-button" type="button" data-answer='No'>No</button> </div> </div> <div class="js-report-button"> <button class="btn btn--secondary js-gleap-button" type="button" data-answer='Report a problem'> Report a problem with this page </button> </div> </div> </div> </div> <section class="contact-banner" > <div class="wrap"> <div class="contact-banner__container"> <div class="contact-banner__column"> <div class="contact-banner__logo-container"> <img class="contact-banner__logo" src="/media/3wslw2i4/gamble-aware-logo.svg" alt="" /> <img class="contact-banner__logo contact-banner__logo--second" src="/media/pusbbkde/contact-logo.svg" alt="" /> </div> <h2 class="contact-banner__title h2">However you’re feeling right now, we’re here to help.</h2> </div> <div class="contact-banner__column"> <div class="contact-banner__subcolumn"> <div class="rte"><p>The <a href="/tools-and-support/national-gambling-support-network/" title="The National Gambling Support Network">National Gambling Support Network</a> helps people struggling with gambling, and people who are worried about someone else’s gambling.</p> <p>Call or chat online to an advisor, and speak one-to-one for confidential advice, information and support.</p> <p><span class="body-small">Delivered by <a rel="noopener" href="https://www.gamcare.org.uk/" target="_blank" title="GamCare">GamCare</a></span></p> <p><span class="body-small">24 hours a day • 7 days a week • UK only</span></p></div> </div> <div class="contact-banner__subcolumn"> <a class="cta cta--tangerine-50 js-support-tracking" data-value="Footer" href="/tools-and-support/support-in-your-area/" target="_self" rel="noopener noreferrer" id=""> <span class="icon-start icon font-ico-group"></span> <span> Find support in your area </span> </a> <button type="button" class="cta cta--primary cta--chatbot js-modal-chatbot-open js-tracking-livechat" data-value="Footer"><span class="icon font-ico-chat"></span><span>Live chat</span></button> <div class="modal js-modal-chatbot js-modal-chatbot-default" aria-expanded="false"> <div class="wrap"> <div class="modal__container" data-script="figure"> <div class="chatbot js-service-modal-container" role="dialog" aria-modal="true" aria-labelledby="chatbot-title" tabindex="0"> <div class="modal__head"> <h3 id="chatbot-title" class="chatbot-title h3">Chat with an adviser</h3> <button class="chatbot-button btn-close js-modal-chatbot-close" aria-label="Close Live Chat"> <span>Close</span> <span class="icon font-ico-close" aria-hidden="true"></span> </button> </div> <div class="chatbot__description rte body-s"><p>The National Gambling Helpline’s live chat is free and confidential. If you’re ready to talk, the team are here to listen, 24 hours a day, every day of the year.</p></div> <div class="chatbot__form"> <iframe title="GamCare Chatbot" src=https://app.five9.eu/consoles/ChatConsole/index.html?title=Gamcare%20Chat&tenant=GamCare-%20(thru%20babble)&profiles=GambleAware&showProfiles=true&autostart=true&theme=https%3A%2F%2Fstage-gambleaware.uksouth01.umbraco.io%2Fcss%2Fstyle.min.css%3Fv%3D638671766815059399&surveyOptions=%7B%22showComment%22%3Atrue%2C%22requireComment%22%3Afalse%7D&fields=%7B%22name%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Name%22%7D%2C%22email%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Atrue%2C%22label%22%3A%22Email%22%7D%2C%22Question%22%3A%7B%22value%22%3A%22%22%2C%22show%22%3Afalse%2C%22label%22%3A%22Question%22%2C%22required%22%3Afalse%7D%2C%22UserLocale%22%3A%7B%22value%22%3A%22en%22%2C%22show%22%3Afalse%7D%7D&playSoundOnMessage=true&allowCustomerToControlSoundPlay=false&showEmailButton=true&useBusinessHours=false&showPrintButton=false&allowUsabilityMenu=false&enableCallback=false&callbackList=&allowRequestLiveAgent=false></iframe> </div> <div class="chatbot__caption rte"> <p>The live chat is delivered by GamCare and only available to people in England, Scotland and Wales. If you’d prefer to speak to an adviser over the phone, call <span class="phone-number"><a href="tel:08088020133">0808 8020 133</a></span>. For information on <a href="tel:08088020133" title="0808 8020 133"></a>how GamCare collect and process data, read the <a rel="noopener" href="https://www.gamcare.org.uk/privacy/privacy-support-and-treatment-services/" target="_blank">GamCare privacy policy</a>.</p> </div> </div> </div> </div> </div> <a class="cta cta--primary cta--phone-number js-tracking-telephone" data-value="Footer" href="tel:08088020133" aria-label="Call 08088020133 National Gambling Support Network"> <span class="font-ico-phone icon" aria-hidden="true"></span> <span>Call 0808 8020 133</span> </a> </div> </div> </div> <div class="modal js-modal-is-uk js-modal-is-uk-default" aria-expanded="false"> <div class="wrap"> <div class="modal__container" data-script="figure"> <div class="chatbot js-service-modal-container" role="dialog" aria-modal="true" aria-labelledby="chatbot-title" tabindex="0"> <div class="modal__head"> <h3 class="sr-only" id="chatbot-title">Information dialog</h3> <div class="chatbot-title h2"><h1><span class="paragraph">It looks like you’re outside the UK</span></h1> <p>Unfortunately, this service is for UK residents only. You can <a rel="noopener" href="https://www.gamcare.org.uk/self-help/links-to-other-support-agencies/international-support-contacts/" target="_blank">find out more about international support here</a>.</p> </div> <button class="chatbot-button chatbot-button--top btn-close js-modal-chatbot-close" aria-label="Close dialog"> <span class="icon font-ico-close" aria-hidden="true"></span> </button> </div> </div> </div> </div> </div> </div> </section></main> <footer class="footer"> <div class="wrap"> <ul class="footer__nav"> <li class="footer__nav-item"> <a class="link body-s" href="/terms-and-conditions/" target="_self" rel="noopener noreferrer" >Terms and conditions</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/policies/" target="_self" rel="noopener noreferrer" >Policies</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/join-our-team/" target="_self" rel="noopener noreferrer" >Join our team</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/what-we-do/branding-logos/" target="_self" rel="noopener noreferrer" >Branding and logos</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/donate/" target="_self" rel="noopener noreferrer" >Donate</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/what-we-do/about-us/" target="_self" rel="noopener noreferrer" >About us</a> </li> <li class="footer__nav-item"> <a class="link body-s" href="/contact-us/" target="_self" rel="noopener noreferrer" >Contact us</a> </li> </ul> <div class="footer__bottom"> <span class="footer__copyright body-s">Copyright 2024 GambleAware®</span> <div class="footer__socials"> <a class="footer__social footer__social--x" href=https://x.com/gambleawaregb?t=0VxH5ZGDq50vzhksa59y5Q&s=09 target="_blank" rel="noopener noreferrer" > <span class="sr-only">x</span> </a> <a class="footer__social footer__social--facebook" href=https://www.facebook.com/@gambleawaregb/ target="_blank" rel="noopener noreferrer" > <span class="sr-only">facebook</span> </a> <a class="footer__social footer__social--instagram" href=https://www.instagram.com/gambleawaregb?igsh=NHB1aGxmcXJlNDVq target="_blank" rel="noopener noreferrer" > <span class="sr-only">instagram</span> </a> </div> </div> </div> </footer> </body> </html>

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