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12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><main class="sc-c1b02e98-0 HvyUj" id="main-content" lang="ja-JP"><div class="sc-c1b02e98-1 lmTZxn"><section class="Basestyle__BaseRoot-sc-3zktjg-1 dWFANV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">Champions of Customer Service</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 isCZFZ">Zendeskとは？</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin">Zendeskは、企業がカスタマーサービスエージェントと営業チームを効果的に支援し、業務の生産性と質を高めるために必要なツールを提供します。</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="#levelup" data-interaction-type="button-primary" rel="noopener noreferrer" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hYxfuV" data-garden-id="buttons.anchor" data-garden-version="8.76.2">カスタマーサービスのクオリティを向上</a></div></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27540%27%20height=%27360%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/apac/images/what-is-zendesk-hero.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Zendesk導入企業</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png" alt="Logo: Cotton On" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg" alt="Logo: Xero" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg" alt="Logo: Uber" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg" alt="Logo: Rea Group" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg" alt="Logo: Showpo" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Zendeskってどんな会社？</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendeskは、世界中の11万社を超える企業のカスタマーエクスペリエンスの向上に貢献しています。 Zendeskのカスタマーサービスソリューションは、包括的で使いやすく、ビジネスに合わせて拡張することが可能です。カスタマーサービスは、顧客だけのものではありません。ビジネス全体や従業員にもかかわってくるものです。 Zendeskなら、顧客にシンプルなエクスペリエンスを提供できるだけでなく、チームを成功に導き、社内が一丸となってビジネスを推進できます。顧客対応に必須のツールが揃った強力なソリューション――それがZendeskです。</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">Zendesk Champions of customer service</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">貴社の規模、業界、事業目標がどうであれ、革新的で質の高いカスタマーエクスペリエンスを諦める必要はありません。 Zendeskは、さまざまな業界の11万社を超える企業に、30か国語以上の言語でサービスをお届けしています。</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Zendeskで実現できること</h2></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 kMJDon bullet-icon"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0M6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendeskのカスタマーサービスソリューションは、包括的で使いやすく、ビジネスに合わせて簡単に拡張可能です。 <a href="/service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk for Service</span></a>の詳細は、こちらからご確認ください。</div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0M6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendeskの営業支援CRMは、営業チームの生産性向上、プロセスの改善、パイプラインの可視化を実現します。 <a href="/sell/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk for Sales</span></a>の詳細は、こちらからご確認ください。</div></li></ul></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">パフォーマンスの高い企業は、優れたカスタマーエクスペリエンスの重要性を理解しています。 Zendeskは、「良好な顧客関係はシームレスなカスタマーエクスペリエンスから生まれる」を信条に、顧客関係の強化に役立つソリューションを開発するソフトウェア企業としてスタートしました。</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">同様に、パフォーマンスの高い企業は、時勢に合わせてビジネスを展開するにはテクノロジーやソフトウェアの導入が欠かせないこともよく理解しています。 Zendeskは、カスタマーサービスソフトウェアを世に普及させ、だれもが手軽に試用、購入、活用できるようにするために、オープンかつ柔軟なプラットフォームを構築しています。スピーディに導入でき、自由自在にカスタマイズできるのが特長です。実際に、各業界のあらゆる規模の企業が、Zendeskでスムーズなカスタマーエクスペリエンスを実現しています。 Zendeskのソリューションを使えば、チームが成果を上げ、社内が一丸となってビジネスを推進でき、だれもが会話ベースで快適にやり取りできるようになります。</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eCbFtW"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj stat-figure">導入企業数</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db stat-headline">110,000社以上</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 kyGoQQ"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj stat-figure">従業員数（全世界）</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db stat-headline">5,000人以上</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 jntRsL"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj stat-figure">導入企業の所在地</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db stat-headline">160の国と地域</p><p class="stat-text"></p></div></div></div></div></div></div></section><section id="levelup" class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">カスタマーサービスのクオリティを向上</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendeskの豊富なリソースから、カスタマーエクスペリエンスの向上に役立つインサイトやベストプラクティスをご確認ください。</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">ROIの算出</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">カスタマーサービスの改善によって得られるメリットを、具体的な数字で理解できます。</p><a href="/campaign/roi-calculator/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">詳細はこちら</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">CXの品質の向上</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">ZendeskのCXトレンドレポートを通じて、業界における自社の位置付けを競合他社と比較し分析できます。</p><a href="/customer-experience-trends/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">詳細はこちら</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">スキルの強化</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">カスタマーサービスはビジネスの命運を握るもの。つまずかないようにするには、成功の秘訣を押さえる必要があります。</p><a href="/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">詳細はこちら</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bprRik"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">充実の無料トライアルはこちらから </h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hYxfuV" data-garden-id="buttons.anchor" data-garden-version="8.76.2">無料で試す</a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 lnBjzi" data-garden-id="buttons.anchor" data-garden-version="8.76.2">製品デモを観る</a></div></div></div></div></div></section></main><footer class="sc-589b3f08-0 kiqZIv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="sc-589b3f08-4 iMJqiQ"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/" data-interaction-type="link-inline-primary" aria-label="Zendesk" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="22" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0zm1.607 16a4.876 4.876 0 1 1 9.753 0zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">カスタマーサービスのチャンピオン</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">当社の製品</h2><ul><li><a href="/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">カスタマーサービス向けZendesk</span></a></li><li><a href="/employee-service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">従業員サービス向けZendesk</span></a></li><li><a href="/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa 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focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">主な機能</h2><ul><li><a href="/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 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class=\"supertitle\"\u003eChampions of Customer Service\u003c/h3\u003e\u003ch1\u003eZendeskとは？\u003c/h1\u003e\u003ch5\u003e Zendeskは、企業がカスタマーサービスエージェントと営業チームを効果的に支援し、業務の生産性と質を高めるために必要なツールを提供します。\u003c/h5\u003e","zen-hero-cta":"カスタマーサービスのクオリティを向上","zen-hero-img":"\u003cimg class=\"lazyload no-src\" data-src=\"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg\" alt=\"What is Zendesk?\"\u003e","zen-customer-heading":"Zendesk導入企業","zen-customer-logos":"\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e \u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e \u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg\" alt=\"Logo: Showpo\"\u003e\u003c/div\u003e\u003c/div\u003e","zen-intro-h2":"Zendeskってどんな会社？","zen-intro-copy":"Zendeskは、世界中の11万社を超える企業のカスタマーエクスペリエンスの向上に貢献しています。 Zendeskのカスタマーサービスソリューションは、包括的で使いやすく、ビジネスに合わせて拡張することが可能です。カスタマーサービスは、顧客だけのものではありません。ビジネス全体や従業員にもかかわってくるものです。 Zendeskなら、顧客にシンプルなエクスペリエンスを提供できるだけでなく、チームを成功に導き、社内が一丸となってビジネスを推進できます。顧客対応に必須のツールが揃った強力なソリューション――それがZendeskです。","zen-intro-youtube":"https://www.youtube.com/embed/0TOIgNx7yZc","zen-intro-h4":"Zendesk Champions of customer service","zen-summary-h2":"Zendeskで実現できること","zen-summary-list":"\u003cli\u003eZendeskのカスタマーサービスソリューションは、包括的で使いやすく、ビジネスに合わせて簡単に拡張可能です。 \u003ca href=\"/service/\" class=\"anchor anchor-small\" target=\"\"\u003e\u003cspan\u003eZendesk for Service\u003c/span\u003e\u003c/a\u003eの詳細は、こちらからご確認ください。\u003c/li\u003e\r\n\u003cli\u003eZendeskの営業支援CRMは、営業チームの生産性向上、プロセスの改善、パイプラインの可視化を実現します。 \u003ca href=\"/sell/\" class=\"anchor anchor-small\" target=\"\"\u003e\u003cspan\u003eZendesk for Sales\u003c/span\u003e\u003c/a\u003eの詳細は、こちらからご確認ください。\u003c/li\u003e","zen-company-stats-1":"\u003cstrong\u003e導入企業数\u003c/strong\u003e\u003cspan\u003e110,000社以上\u003c/span\u003e","zen-company-stats-2":"\u003cstrong class=\"accent-sienna\"\u003e従業員数（全世界）\u003c/strong\u003e\u003cspan\u003e5,000人以上\u003c/span\u003e","zen-company-stats-3":"\u003cstrong\u003e導入企業の所在地\u003c/strong\u003e\u003cspan\u003e160の国と地域\u003c/span\u003e","zen-isnt-h3":"Zendeskは...","zen-isnt-jackpot-1":"マダムに人気のスパ\u003cbr\u003eではありません。","zen-isnt-jackpot-2":"サボテン農場\u003cbr\u003eではありません。","zen-isnt-jackpot-3":"リラックス家具のメーカーではありません。","zen-isnt-jackpot-4":"\u003ca href=\"http://zendeskalternative.com/\" target=\"_blank\" title=\"...or is it?\"\u003e\u003cp class=\"center huge\"\u003e\u003cspan class=\"accent-pink\"\u003eオルタナティブロックバンドではありません。\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e","zen-levelup-heading":"カスタマーサービスのクオリティを向上","zen-levelup-tagline":"Zendeskの豊富なリソースから、カスタマーエクスペリエンスの向上に役立つインサイトやベストプラクティスをご確認ください。","zen-levelup-offer-image-1":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg\"\u003e","zen-levelup-offer-heading-1":"ROIの算出","zen-levelup-offer-copy-1":"カスタマーサービスの改善によって得られるメリットを、具体的な数字で理解できます。","zen-levelup-offer-cta-1":"詳細はこちら","zen-levelup-offer-image-2":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg\"\u003e","zen-levelup-offer-heading-2":"CXの品質の向上","zen-levelup-offer-copy-2":"ZendeskのCXトレンドレポートを通じて、業界における自社の位置付けを競合他社と比較し分析できます。","zen-levelup-offer-cta-2":"詳細はこちら","zen-levelup-offer-image-3":"\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg\"\u003e","zen-levelup-offer-heading-3":"スキルの強化","zen-levelup-offer-copy-3":"カスタマーサービスはビジネスの命運を握るもの。つまずかないようにするには、成功の秘訣を押さえる必要があります。","zen-levelup-offer-cta-3":"詳細はこちら","zen-footer-heading":"充実の無料トライアルはこちらから\r\n","zen-footer-cta-1":"無料で試す","zen-footer-cta-2":"製品デモを観る","zen-intro-subcopy":"\u003cp\u003e貴社の規模、業界、事業目標がどうであれ、革新的で質の高いカスタマーエクスペリエンスを諦める必要はありません。 Zendeskは、さまざまな業界の11万社を超える企業に、30か国語以上の言語でサービスをお届けしています。\u003c/p\u003e","zen-intro-wistia":"74vc7jlzd6","zen-summary-copy":"\u003cp\u003eパフォーマンスの高い企業は、優れたカスタマーエクスペリエンスの重要性を理解しています。 Zendeskは、「良好な顧客関係はシームレスなカスタマーエクスペリエンスから生まれる」を信条に、顧客関係の強化に役立つソリューションを開発するソフトウェア企業としてスタートしました。 \u003c/p\u003e\r\n\u003cp\u003e同様に、パフォーマンスの高い企業は、時勢に合わせてビジネスを展開するにはテクノロジーやソフトウェアの導入が欠かせないこともよく理解しています。 Zendeskは、カスタマーサービスソフトウェアを世に普及させ、だれもが手軽に試用、購入、活用できるようにするために、オープンかつ柔軟なプラットフォームを構築しています。スピーディに導入でき、自由自在にカスタマイズできるのが特長です。実際に、各業界のあらゆる規模の企業が、Zendeskでスムーズなカスタマーエクスペリエンスを実現しています。 Zendeskのソリューションを使えば、チームが成果を上げ、社内が一丸となってビジネスを推進でき、だれもが会話ベースで快適にやり取りできるようになります。\u003c/p\u003e","_edit_lock":"1689732863:3681","_edit_last":"3041","zen-hero-copy-h3__0":"Champions of Customer Service","zen-hero-copy-h1__1":"Zendeskとは？","zen-hero-copy-h5__2":"Zendeskは、企業がカスタマーサービスエージェントと営業チームを効果的に支援し、業務の生産性と質を高めるために必要なツールを提供します。","l10n-variant-hero-img-img-data-src__0":"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg","zen-hero-img-img-alt__0":"What is Zendesk?","l10n-variant-customer-logos-img-src__0":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png","zen-customer-logos-img-alt__0":"Logo: Cotton On","l10n-variant-customer-logos-img-src__1":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg","zen-customer-logos-img-alt__1":"Logo: Xero","l10n-variant-customer-logos-img-src__2":"https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg","zen-customer-logos-img-alt__2":"Logo: Uber","l10n-variant-customer-logos-img-src__3":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg","zen-customer-logos-img-alt__3":"Logo: Rea Group","l10n-variant-customer-logos-img-src__4":"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg","zen-customer-logos-img-alt__4":"Logo: Showpo","zen-isnt-jackpot-4-p__0":"オルタナティブロックバンドではありません。","zen-isnt-jackpot-4-span__1":"オルタナティブロックバンドではありません。","l10n-variant-levelup-offer-image-1-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg","l10n-variant-levelup-offer-image-2-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg","l10n-variant-levelup-offer-image-3-img-data-src__0":"https://web-assets.zendesk.com/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg","zen-intro-subcopy-p__0":"貴社の規模、業界、事業目標がどうであれ、革新的で質の高いカスタマーエクスペリエンスを諦める必要はありません。 Zendeskは、さまざまな業界の11万社を超える企業に、30か国語以上の言語でサービスをお届けしています。","zen-summary-copy-p__0":"パフォーマンスの高い企業は、優れたカスタマーエクスペリエンスの重要性を理解しています。 Zendeskは、「良好な顧客関係はシームレスなカスタマーエクスペリエンスから生まれる」を信条に、顧客関係の強化に役立つソリューションを開発するソフトウェア企業としてスタートしました。","zen-summary-copy-p__1":"同様に、パフォーマンスの高い企業は、時勢に合わせてビジネスを展開するにはテクノロジーやソフトウェアの導入が欠かせないこともよく理解しています。 Zendeskは、カスタマーサービスソフトウェアを世に普及させ、だれもが手軽に試用、購入、活用できるようにするために、オープンかつ柔軟なプラットフォームを構築しています。スピーディに導入でき、自由自在にカスタマイズできるのが特長です。実際に、各業界のあらゆる規模の企業が、Zendeskでスムーズなカスタマーエクスペリエンスを実現しています。 Zendeskのソリューションを使えば、チームが成果を上げ、社内が一丸となってビジネスを推進でき、だれもが会話ベースで快適にやり取りできるようになります。","zen-summary-list-1":"Zendeskのカスタマーサービスソリューションは、包括的で使いやすく、ビジネスに合わせて簡単に拡張可能です。 \u003ca href=\"/service/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk for Service\u003c/span\u003e\u003c/a\u003eの詳細は、こちらからご確認ください。","zen-summary-list-2":"Zendeskの営業支援CRMは、営業チームの生産性向上、プロセスの改善、パイプラインの可視化を実現します。 \u003ca href=\"/sell/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk for Sales\u003c/span\u003e\u003c/a\u003eの詳細は、こちらからご確認ください。","canonical":"https://www.zendesk.co.jp/what-is-zendesk/","seoTitle":"Zendeskとは？| Zendesk","seoDescription":"Zendeskは、顧客とより良い関係を構築するためのソフトウェアを開発・提供しています。 Zendeskのカスタマーサービスや営業支援CRMは、シンプルで使いやすく、様々なビジネスのニーズや企業規模に合わせて拡張可能です。","seoImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-4.png","twitterImage":"https://web-assets.zendesk.com/images/social-share/zendesk-champions-of-customer-service-4.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://www.zendesk.co.jp/what-is-zendesk/?utm_source=twitter\u0026utm_medium=organic_social\u0026utm_campaign=social_share","facebook":"https://www.zendesk.co.jp/what-is-zendesk/?utm_source=facebook\u0026utm_medium=organic_social\u0026utm_campaign=social_share","linkedin":"https://www.zendesk.co.jp/what-is-zendesk/?utm_source=linkedin\u0026utm_medium=organic_social\u0026utm_campaign=social_share"},"path":"/what-is-zendesk/","title":"Zendeskとは？","publishedAt":"2022-02-09 15:04:21","updatedAt":"2023-03-08 10:46:36","updatedAtFormatted":"2023年3月8日","content":""},"preview":false,"id":202192387,"locale":"jp"},"__lang":"jp","__namespaces":{"header":{"brand_logoname_blog":"Zendesk Blog","newsroom":"ニュースルーム","brand_subtitle_newsroom":"ニュースと発表","marketplace":"マーケットプレイス","arialabel_toggle":"モバイルメニューに切り替え","arialabel_search":"検索","contact_us":"お問い合わせください","primary_btn":"無料で試す","primary_btn_blog":"無料で試す","secondary_btn_pricing":"今すぐ購入","secondary_btn_login":"サインイン","secondary_btn_demo":"デモを見る","return_to_homepage":"ホームページに移動","newsroom_navlink_press_releases":"プレスリリース","newsroom_navlink_media":"メディアリソース","primary_btn_newsroom":"お問い合わせ","dropdown_products":"対象製品","dropdowns_service_title":"Zendesk for service","dropdowns_service_subtitle":"包括的なカスタマーサービスソリューション","dropdowns_sell_title":"Zendesk for 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