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fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M10.887.905c-.05-.222-.366-.222-.417 0l-.207.896a1.714 1.714 0 0 1-1.157 1.25l-.777.244c-.2.063-.2.346 0 .41l.777.243c.58.182 1.02.658 1.157 1.25l.207.897c.05.222.366.222.417 0l.207-.897a1.714 1.714 0 0 1 1.157-1.25l.777-.244c.2-.063.2-.346 0-.409l-.777-.244a1.714 1.714 0 0 1-1.157-1.25l-.207-.896Z" fill="currentColor"></path><path d="M17.187 3 21 6.813l-3.869 3.869-3.813-3.813-1.414 1.414 3.813 3.813L4.603 23.21A2.696 2.696 0 1 1 .79 19.397L17.187 3Z" fill="currentColor"></path><path d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.143 2.143 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.143 2.143 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.143 2.143 0 0 0 1.455-1.557l.252-1.07Z" fill="currentColor"></path><path d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53l-.221-.822Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">AI・自動化</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" role="link" aria-label="データプライバシー・データ保護" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 kQNzkN sc-ad73ce74-7 canhDx" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 bAnLtB"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M5 5V3a3 3 0 0 1 6 0v2h4v8.5a2.5 2.5 0 0 1-2.5 2.5h-9A2.5 2.5 0 0 1 1 13.5V5h4Zm1-2v2h4V3a2 2 0 1 0-4 0Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">データプライバシー・データ保護</span></span></a></li><li><a href="/service/help-center/" data-interaction-type="link-block" role="link" aria-label="ヘルプセンター・FAQ" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 kQNzkN sc-ad73ce74-7 canhDx" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 bAnLtB"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M0 0h12v13.5c0 .563.186 1.082.5 1.5h-10A2.5 2.5 0 0 1 0 12.5V0Zm6 4a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3Z" fill="currentColor"></path><path d="M13 8h3v5.5a1.5 1.5 0 0 1-3 0V8Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">ヘルプセンター・FAQ</span></span></a></li><li><a href="/service/agent-workspace/" data-interaction-type="link-block" role="link" aria-label="エージェントワークスペース" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 kQNzkN sc-ad73ce74-7 canhDx" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 bAnLtB"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M5 1H0v11.5A2.5 2.5 0 0 0 2.5 15H5V1Z" fill="currentColor"></path><path d="M16 1H6v4h10V1Z" fill="currentColor"></path><path d="M16 6H6v9h7.5a2.5 2.5 0 0 0 2.5-2.5V6Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">エージェントワークスペース</span></span></a></li><li><a href="/service/voice/" data-interaction-type="link-block" role="link" aria-label="音声通話" 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class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span></span></span></a></div></div></div></nav></div><main class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="ja-JP"><div class="sc-9ee913fe-1 fGcgfP"><section id="overview" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP sc-2bb0bcc2-2 fucuKh"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 sc-2bb0bcc2-3 bEEqbX dzwUKd" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ljgbEC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 gSjhFQ">人とAIが創る次世代の<br/> カスタマーサービス</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 AyWbM">カスタマーサービスに特化したAIで<br/> よりパーソナライズされた体験を</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" data-nmw-id="pages.index.relativeLink" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jGnnyv Buttonstyle__ButtonRoot-sc-17obadd-3 ftltma" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jGnnyv Buttonstyle__ButtonRoot-sc-17obadd-3 ebyQKt" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">製品デモを観る</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">製品デモを観る</span></span></span></a></div></div><div class="StyledCol-sc-inuw62-0 ljgbEC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271402%27%20height=%271323%27/%3e"/></span><img alt="微笑みながら指でハートの形を作る男性。彼の後ろには、カラフルなスニーカーでいっぱいの大きなキャビネットがあります。画像の上のスクリーンショットは、カスタマーサービス上のやりとりを示しているもので、AIを搭載したボットがスニーカーの返品処理を自動的に進めている場面です。" data-nmw-id="pages.index.localizedImage" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-home/relate24-hero-ja-jp.webp" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP LogoStripstyle__LogoStripBase-sc-1qztdbm-0 fIIcgB sc-78a71933-0 fzbcRw"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bDGsSK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 bHeoJp">世界10万社以上が導入</h2></div><div class="StyledCol-sc-inuw62-0 jCYRPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY sc-78a71933-0 fzbcRw"><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_recruit.png" alt="Recruit" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_irisplaza.png" alt="Irisplaza" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_tepco.png" alt="Tokyo Electric Power Company (TEPCO)" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_docomo.png" alt="NTT Docomo" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_sagabank.png" alt="Dena" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://zen-marketing-jp.s3.us-west-1.amazonaws.com/jp/images/home/logo_kobe-city-2.png" alt="Kobe City" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></div></section></div></div></section></div><div><section id="service" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 bHeoJp">Zendesk for Service</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div style="row-gap:32px" class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ljgbEC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoLinkstyle__VideoLinkRoot-sc-1fwy2wl-0 fbsuAB"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" 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class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy">一人ひとりに合わせた<br/>サポートを提供</h2><p class="Textstyle__TextRoot-sc-c9um69-0 favHiD">パーソナライズされたサポートを顧客に提供し、長期的なロイヤルティを構築しましょう。 Zendeskのカスタマーサービスソリューションには、顧客ロイヤルティを高めるために必要な機能が揃っています。</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/service/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jGnnyv Buttonstyle__ButtonRoot-sc-17obadd-3 ebyQKt" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">詳しくはこちら</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">詳しくはこちら</span></span></span></a></div></div></div></div></div></section></div><div><section id="resources" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP sc-e2fe0354-0 gDEHlw"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 bHeoJp">リソース</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bEcXjG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/platform/" data-interaction-type="link-inline-primary" aria-label="パワフルで柔軟性のあるプラットフォーム" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eVHJgF Cardstyle__CardRoot-sc-1g3sojj-1 woWLs sc-e2fe0354-1 fujkJQ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27613%27%20height=%27350%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-1.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/resource-1.jpg 2x" 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0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg> 導入ガイド <span style="font-size:8px">•</span> 読了時間：10分</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kqbupM">Zendesk AI：カスタマーサービスの頼れる味方</h3></div></div></div></a><a href="/blog/customer-support-vs-customer-service/" data-interaction-type="link-inline-primary" aria-label="カスタマーサービスとは？" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eVHJgF Cardstyle__CardRoot-sc-1g3sojj-1 woWLs sc-e2fe0354-1 UPSMC" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 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class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 fsIgZh"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">無料で試す</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 dGSGSd Buttonstyle__ButtonRoot-sc-17obadd-3 dNsnuB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">製品デモを観る</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">製品デモを観る</span></span></span></a></div></div></div></div></div></div></div></section></div><div><section id="roi" style="overflow-x:visible" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 bHeoJp">ROI（投資利益率）</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqLeTG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy">ROIを最大化</h2><p class="Textstyle__TextRoot-sc-c9um69-0 favHiD">Zendeskなら時間の節約だけではなくコストの削減もできます。 Forrester社の Total Eonomic Impact™（TEI）調査では、Zendeskの利用による3年間のROIが286％にも達することが示されました。</p></div><div class="StyledCol-sc-inuw62-0 blvBlX Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 eLUMSV sc-2bb0bcc2-8 kTwxBH"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kqbupM">投資効果をすぐに実感</h3><p class="Textstyle__TextRoot-sc-c9um69-0 favHiD">Zendeskは手間なく短期間で導入できます。簡単なセットアップで、すぐに顧客対応に使い始めることができます。</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kqbupM">問い合わせ対応時間を削減</h3><p class="Textstyle__TextRoot-sc-c9um69-0 favHiD">セルフサービス型サポートや自動化の機能を活用して、サポート担当者への問い合わせ数を最大15％削減することができます。サポート担当者は、顧客の細かな背景情報をもとに未対応の問い合わせを迅速に対応できるようになります。</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kqbupM">低コストで導入・運用</h3><p class="Textstyle__TextRoot-sc-c9um69-0 favHiD">Zendeskを使い始めるために大勢の開発者は必要ではありません。また運用する際に大量にサポート担当者が必要になることもありません。業務効率化と自動化の機能が組み込まれています。</p></div></li></ul></div></div><div style="gap:32px" class="StyledRow-sc-xjsdg1-0 jVdZsR Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 hvWKqU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy stat-figure">286<span class="stat-char">%</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 AyWbM stat-headline">平均ROI</p><p class="Textstyle__TextRoot-sc-c9um69-0 iqQuAo stat-text">3年間での達成率</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 hvWKqU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy stat-figure">2,000</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 AyWbM stat-headline">万ドル</p><p class="Textstyle__TextRoot-sc-c9um69-0 iqQuAo stat-text">3年間でのNPV（正味現在価値）</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 hvWKqU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 AyWbM stat-headline">か月</p><p class="Textstyle__TextRoot-sc-c9um69-0 iqQuAo stat-text">投資回収期間</p></div></div></div></div></div></section></div><div><section id="awards" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hLLrQC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 bHeoJp">受賞歴</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 eryZdy">多くの一流企業が認める品質の証</h2></div><div class="StyledCol-sc-inuw62-0 hPurhj Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-78a71933-4 ktrfmt"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27173%27%20height=%27192%27/%3e"/></span><img alt="賞： G2「2024年冬季リーダー」" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="賞： G2「2024年冬季リーダー」" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/award-1.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-1.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-1.svg"/></noscript></span></span><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27192%27/%3e"/></span><img alt="賞： G2「2024年度カスタマーサービス製品部門、最優秀ソフトウェア賞（50選）」" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="賞： G2「2024年度カスタマーサービス製品部門、最優秀ソフトウェア賞（50選）」" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/award-3.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-3.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-3.svg"/></noscript></span></span><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27192%27/%3e"/></span><img alt="賞： G2「2024年度AI製品部門、最優秀ソフトウェア賞」" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="賞： G2「2024年度AI製品部門、最優秀ソフトウェア賞」" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/award-2.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-2.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-2.svg"/></noscript></span></span><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27170%27%20height=%27192%27/%3e"/></span><img alt="賞： G2「2024年度ソフトウェア部門、最優秀ソフトウェア賞（100選）」" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="賞： G2「2024年度ソフトウェア部門、最優秀ソフトウェア賞（100選）」" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/award-4.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-4.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/award-4.svg"/></noscript></span></span></div></div></div></div></div></section></div><div><section id="free-trial" class="Basestyle__BaseRoot-sc-3zktjg-1 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Zendesk： 統合型カスタマーサービスソリューション

Zendesk：統合型カスタマーサービスソリューション