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GC - Appeals & complaints
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END_HEADLINE_ORDER_SECOND --> </h1> </div></div> </section> <div id="breadcrumbs" class="breadcrumbs"> <div class="container"> <div class="row align-items-center"> <div class="d-none d-sm-block text-nowrap pageactions"></div> <!-- START_SEARCH --> <!-- END_SEARCH --> <!-- The template part snippet fo breadcrubs is in source code--> <div class="justify-content-between col-auto col-md CMSCONTAINER" id="breadcrumbs_content_container"><div id="cmsbox_1090530" class="cmsbox "><!-- tpl: templates/get_functions/get_breadcrumbs/index --> <!-- START_BREADCRUMBS_CONTAINER --> <ol class="breadcrumb"> <!-- START_BREADCRUMBS --> <!-- START_SNIPPET:part8 --> <li class="breadcrumb-item home"><a href="https://www.geoscience-communication.net">Home</a></li> <li class="breadcrumb-item"><a href="https://www.geoscience-communication.net/policies.html">Policies</a></li> <!-- END_SNIPPET:part8 --> <!-- END_BREADCRUMBS --> </ol> <!-- END_BREADCRUMBS_CONTAINER --> </div></div> <!-- START_SNIPPET:part10 --> <div class="col col-md-4 text-right page-search CMSCONTAINER" id="search_content_container"><div id="cmsbox_1090459" class="cmsbox "><!-- v1.31 --> <!-- 1.31: added placeholder for test system sanitizing--> <!-- 1.3: #855 --> <!-- 1.2: #166 --> <!-- CMS ressources/FinderBreadcrumbBox.html --> <!-- START_SITE_SEARCH --> <!-- Root element of PhotoSwipe. Must have class pswp. --> <div class="pswp" tabindex="-1" role="dialog" aria-hidden="true" > <!-- Background of PhotoSwipe. It's a separate element as animating opacity is faster than rgba(). --> <div class="pswp__bg"></div> <!-- Slides wrapper with overflow:hidden. --> <div class="pswp__scroll-wrap"> <!-- Container that holds slides. PhotoSwipe keeps only 3 of them in the DOM to save memory. Don't modify these 3 pswp__item elements, data is added later on. --> <div class="pswp__container"> <div class="pswp__item"></div> <div class="pswp__item"></div> <div class="pswp__item"></div> </div> <!-- Default (PhotoSwipeUI_Default) interface on top of sliding area. Can be changed. --> <div class="pswp__ui pswp__ui--hidden"> <div class="pswp__top-bar"> <!-- Controls are self-explanatory. Order can be changed. --> <div class="pswp__counter"></div> <button class="pswp__button pswp__button--close" title="Close (Esc)"></button> <button class="pswp__button pswp__button--fs" title="Toggle fullscreen"></button> <!-- Preloader demo http://codepen.io/dimsemenov/pen/yyBWoR --> <!-- element will get class pswp__preloader--active when preloader is running --> <div class="pswp__preloader"> <div class="pswp__preloader__icn"> <div class="pswp__preloader__cut"> <div class="pswp__preloader__donut"></div> </div> </div> </div> </div> <div class="pswp__share-modal pswp__share-modal--hidden pswp__single-tap"> <div class="pswp__share-tooltip"></div> </div> <button class="pswp__button pswp__button--arrow--left" title="Previous (arrow left)"> </button> <button class="pswp__button pswp__button--arrow--right" title="Next (arrow right)"> </button> <div class="pswp__caption "> <div class="pswp__caption__center"></div> </div> </div> </div> </div> <div class="row align-items-center no-gutters py-1" id="search-wrapper"> <div class="col-auto pl-0 pr-1"> <a id="templateSearchInfoBtn" role="button" tabindex="99" data-container="body" data-toggle="popover" data-placement="bottom" data-trigger="click"><span class="fal fa-info-circle"></span></a> </div> <div class="col pl-0 pr-1"> <input type="search" placeholder="Search" name="q" class="form-control form-control-sm" id="search_query_solr"/> </div> <div class="col-auto pl-0"> <button title="Start site search" id="start_site_search_solr" class="btn btn-sm btn-success"><span class="co-search"></span></button> </div> </div> <div class="text-left"> <div id="templateSearchInfo" class="d-none"> <div> <p> Multiple terms: term1 term2<br /> <i>red apples</i><br /> returns results with all terms like:<br /> <i>Fructose levels in <strong>red</strong> and <strong>green</strong> apples</i><br /> </p> <p> Precise match in quotes: "term1 term2"<br /> <i>"red apples"</i><br /> returns results matching exactly like:<br /> <i>Anthocyanin biosynthesis in <strong>red apples</strong></i><br /> </p> <p> Exclude a term with -: term1 -term2<br /> <i>apples -red</i><br /> returns results containing <i><strong>apples</strong></i> but not <i><strong>red</strong></i>:<br /> <i>Malic acid in green <strong>apples</strong></i><br /> </p> </div> </div> <div class="modal " id="templateSearchResultModal" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content"> <div class="modal-header modal-header--sticky shadow one-column d-block"> <div class="row no-gutters mx-1"> <div class="col mr-3"> <h1 class="" id="resultsSearchHeader"><span id="templateSearchResultNr"></span> hit<span id="templateSearchResultNrPlural">s</span> for <span id="templateSearchResultTerm"></span></h1> </div> <div class="col-auto"> <a id="scrolltopmodal" href="javascript:void(0)" onclick="scrollModalTop();" style="display: none;"><i class="co-home"></i></a> </div> <div class="col-auto"> <button data-dismiss="modal" aria-label="Close" class="btn btn-danger mt-1">Close</button> </div> </div> </div> <div class="modal-body one-column"> <!-- $$co-sanitizing-slot1$$ --> <div class="grid-container mx-n3"><div class="grid-85 tablet-grid-85"> <button aria-label="Refine" id="refineSearchModal" class="btn btn-primary float-left mt-4">Refine your search</button> <button aria-label="Refine" id="refineSearchModalHide" class="btn btn-danger float-left d-none mt-4">Hide refinement</button> </div></div> <div class="grid-container mx-n3"><div class="grid-100 tablet-grid-100"><div id="templateRefineSearch" class="d-none"></div></div></div> <div id="templateSearchResultContainer" class="searchResultsModal mx-n3"></div> <div class="grid-container mb-0"><div class="grid-100 tablet-grid-100"><div id="templateSearchResultContainerEmpty" class="co-notification d-none">There are no results for your search term.</div></div></div> </div> </div> </div> </div> </div> <!-- feedback network problems --> <div class="modal " id="templateSearchErrorModal1" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content p-3"> <div class="modal-body text-left"> <h1 class="mt-0 pt-0">Network problems</h1> <div class="co-error">We are sorry, but your search could not be completed due to network problems. Please try again later.</div> </div> </div> </div> </div> <!-- feedback server timeout --> <div class="modal " id="templateSearchErrorModal2" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content p-3"> <div class="modal-body text-left"> <h1 class="mt-0 pt-0">Server timeout</h1> <div class="co-error">We are sorry, but your search could not be completed due to server timeouts. Please try again later.</div> </div> </div> </div> </div> <!-- feedback invalid search term --> <div class="modal " id="templateSearchErrorModal3" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content p-3"> <div class="modal-body text-left"> <h1 class="mt-0 pt-0">Empty search term</h1> <div class="co-error">You have applied the search with an empty search term. Please revisit and try again.</div> </div> </div> </div> </div> <!-- feedback too many requests --> <div class="modal " id="templateSearchErrorModal4" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content p-3"> <div class="modal-body text-left"> <h1 class="mt-0 pt-0">Too many requests</h1> <div class="co-error">We are sorry, but we have received too many parallel search requests. Please try again later.</div> </div> </div> </div> </div> <!-- loading --> <div class="modal " id="templateSearchLoadingModal" role="dialog" aria-labelledby="Search results" aria-hidden="true"> <div class="modal-dialog modal-sm modal-dialog-centered"> <div class="modal-content p-3 co_LoadingDotsContainer"> <div class="modal-body"> <div class="text">Searching</div> <div class="dots d-flex justify-content-center"><div class="dot"></div><div class="dot"></div><div class="dot"></div></div></div> </div> </div> </div> </div> <style> /*.modal {*/ /* background: rgba(255, 255, 255, 0.8);*/ /*}*/ .modal-header--sticky { position: sticky; top: 0; background-color: inherit; z-index: 1055; } .grid-container { margin-bottom: 1em; /*padding-left: 0;*/ /*padding-right: 0;*/ } #templateSearchInfo{ display: none; background-color: var(--background-color-primary); margin-top: 1px; z-index: 5; border: 1px solid var(--color-primary); opacity: .8; font-size: .7rem; border-radius: .25rem; } #templateSearchLoadingModal .co_LoadingDotsContainer { z-index: 1000; } #templateSearchLoadingModal .co_LoadingDotsContainer .text { text-align: center; font-weight: bold; padding-bottom: 1rem; } #templateSearchLoadingModal .co_LoadingDotsContainer .dot { background-color: #0072BC; border: 2px solid white; border-radius: 50%; float: left; height: 2rem; width: 2rem; margin: 0 5px; -webkit-transform: scale(0); transform: scale(0); -webkit-animation: animation_dots_breath 1000ms ease infinite 0ms; animation: animation_dots_breath 1000ms ease infinite 0ms; } #templateSearchLoadingModal .co_LoadingDotsContainer .dot:nth-child(2) { -webkit-animation: animation_dots_breath 1000ms ease infinite 300ms; animation: animation_dots_breath 1000ms ease infinite 300ms; } #templateSearchLoadingModal .co_LoadingDotsContainer .dot:nth-child(3) { -webkit-animation: animation_dots_breath 1000ms ease infinite 600ms; animation: animation_dots_breath 1000ms ease infinite 600ms; } #templateSearchResultModal [class*="grid-"] { padding-left: 10px !important; padding-right: 10px !important; } #templateSearchResultTerm { font-weight: bold; } #resultsSearchHeader { display: block !important; } #scrolltopmodal { font-size: 3.0em; margin-top: 0 !important; margin-right: 15px; } @-webkit-keyframes animation_dots_breath { 50% { -webkit-transform: scale(1); transform: scale(1); opacity: 1; } 100% { opacity: 0; } } @keyframes animation_dots_breath { 50% { -webkit-transform: scale(1); transform: scale(1); opacity: 1; } 100% { opacity: 0; } } @media (min-width: 768px) and (max-width: 991px) { #templateSearchResultModal .modal-dialog { max-width: 90%; } } </style> <script> if(document.querySelector('meta[name="global_moBaseURL"]').content == "https://meetingorganizer.copernicus.org/") FINDER_URL = document.querySelector('meta[name="global_moBaseURL"]').content.replace('meetingorganizer', 'finder-app')+"search/library.php"; else FINDER_URL = document.querySelector('meta[name="global_moBaseURL"]').content.replace('meetingorganizer', 'finder')+"search/library.php"; SEARCH_INPUT = document.getElementById('search_query_solr'); SEARCH_INPUT_MODAL = document.getElementById('search_query_modal'); searchRunning = false; offset = 20; INITIAL_OFFSET = 20; var MutationObserver = window.MutationObserver || window.WebKitMutationObserver || window.MozMutationObserver; const targetNodeSearchModal = document.getElementById("templateSearchResultModal"); const configSearchModal = { attributes: true, childList: true, subtree: true }; // Callback function to execute when mutations are observed const callbackSearchModal = (mutationList, observer) => { for (const mutation of mutationList) { if (mutation.type === "childList") { // console.log("A child node has been added or removed."); picturesGallery(); } else if (mutation.type === "attributes") { // console.log(`The ${mutation.attributeName} attribute was modified.`); } } }; // Create an observer instance linked to the callback function const observer = new MutationObserver(callbackSearchModal); // Start observing the target node for configured mutations observer.observe(targetNodeSearchModal, configSearchModal); function _addEventListener() { document.getElementById('search_query_solr').addEventListener('keypress', (e) => { if (e.key === 'Enter') _runSearch(); }); document.getElementById('start_site_search_solr').addEventListener('click', (e) => { _runSearch(); e.stopPropagation(); e.stopImmediatePropagation(); return false; }); $('#templateSearchResultModal').scroll(function() { if ($(this).scrollTop()) { $('#scrolltopmodal:hidden').stop(true, true).fadeIn().css("display","inline-block"); } else { $('#scrolltopmodal').stop(true, true).fadeOut(); } }); } function scrollModalTop() { $('#templateSearchResultModal').animate({ scrollTop: 0 }, 'slow'); // $('#templateSearchResultModal').scrollTop(0); } function picturesGallery() { $('body').off('click', '.paperlist-avatar img'); $('body').off('click', '#templateSearchResultContainer .paperlist-avatar img'); searchPaperListAvatar = []; searchPaperListAvatarThumb = []; search_pswpElement = document.querySelectorAll('.pswp')[0]; if (typeof search_gallery != "undefined") { search_gallery = null; } $('body').on('click', '#templateSearchResultContainer .paperlist-avatar img', function (e) { if(searchPaperListAvatarThumb.length === 0 && searchPaperListAvatar.length === 0) { $('#templateSearchResultContainer .paperlist-avatar img').each(function () { var webversion = $(this).attr('data-web'); var width = $(this).attr('data-width'); var height = $(this).attr('data-height'); var caption = $(this).attr('data-caption'); var figure = { src: webversion, w: width, h: height, title: caption }; searchPaperListAvatarThumb.push($(this)[0]); searchPaperListAvatar.push(figure); }); } var target = $(this); var index = $('#templateSearchResultContainer .paperlist-avatar img').index(target); var options = { showHideOpacity:false, bgOpacity:0.8, index:index, spacing:0.15, history: false, focus:false, getThumbBoundsFn: function(index) { var thumbnail = searchPaperListAvatarThumb[index]; var pageYScroll = window.pageYOffset || document.documentElement.scrollTop; var rect = thumbnail.getBoundingClientRect(); return {x:rect.left, y:rect.top + pageYScroll, w:rect.width}; } }; search_gallery = new PhotoSwipe( search_pswpElement, PhotoSwipeUI_Default,[searchPaperListAvatar[index]],options); search_gallery.init(); }); } function showError(code, msg) { console.error(code, msg); $("#templateSearchLoadingModal").modal("hide"); switch(code) { case -3: // http request fail case -2: // invalid MO response case 4: // CORS case 1: // project $("#templateSearchErrorModal1").modal({}); break; case -1: // timeout $("#templateSearchErrorModal2").modal({}); break; case 2: // empty term $("#templateSearchErrorModal3").modal({}); break; case 3: // DOS $("#templateSearchErrorModal4").modal({}); break; default: $("#templateSearchErrorModal1").modal({}); break; } } function clearForm() { var myFormElement = document.getElementById("library-filters") var elements = myFormElement.elements; $(".form-check-input").prop('checked', false).change().parent().removeClass('active'); for(i=0; i<elements.length; i++) { field_type = elements[i].type.toLowerCase(); switch(field_type) { case "text": case "password": case "textarea": case "hidden": elements[i].value = ""; break; case "radio": case "checkbox": if (elements[i].checked) { elements[i].checked = false; } break; case "select-one": case "select-multi": elements[i].selectedIndex = -1; break; default: break; } } } function generateShowMoreButton(offset, term) { var code = '<button aria-label="ShowMore" id="showMore" class="btn btn-success float-right mr-2" data-offset="' + offset + '">Show more</button>'; return code; } function hideModal(id) { $("#"+id).modal('hide'); } function showModal(id) { $("#"+id).modal({}); } function prepareForPhotoSwipe() { searchPaperListAvatar = []; searchPaperListAvatarThumb = []; search_pswpElement = document.querySelectorAll('.pswp')[0]; } function _sendAjax(projectID, term) { let httpRequest = new XMLHttpRequest(); if(searchRunning) { console.log("Search running"); return; } if (!httpRequest) { console.error("Giving up :( Cannot create an XMLHTTP instance"); showError(-1); return false; } // httpRequest.timeout = 20000; // time in milliseconds httpRequest.withCredentials = false; httpRequest.ontimeout = (e) => { showError(-1, "result timeout"); searchRunning = false; }; httpRequest.onreadystatechange = function() { if (httpRequest.readyState === XMLHttpRequest.DONE) { searchRunning = false; if (httpRequest.status === 200) { let rs = JSON.parse(httpRequest.responseText); if(rs) { if(rs.isError) { showError(rs.errorCode, rs.errorMessage); } else { let html = rs.resultHTMLs; $("#modal_search_query").val(rs.term); $("#templateSearchResultTerm").html(rs.term); $("#templateSearchResultNr").html(rs.resultsNr); $("#templateRefineSearch").html(rs.filter); if(rs.filter == false) { console.log('filter empty'); $("#refineSearchModal").removeClass('d-block').addClass('d-none'); } if(rs.resultsNr==1) $("#templateSearchResultNrPlural").hide(); else $("#templateSearchResultNrPlural").show(); if(rs.resultsNr==0) { hideModal('templateSearchLoadingModal'); $("#templateSearchResultContainer").html(""); $("#templateSearchResultContainerEmpty").removeClass("d-none"); showModal('templateSearchResultModal'); } else { if((rs.resultsNr - offset)>0) { html = html + generateShowMoreButton(offset, term); } $("#templateSearchResultContainerEmpty").addClass("d-none"); if( offset == INITIAL_OFFSET) { hideModal('templateSearchLoadingModal'); $("#templateSearchResultContainer").html(html); showModal('templateSearchResultModal'); } else { $('#showMore').remove(); startHtml = $("#templateSearchResultContainer").html(); $("#templateSearchResultContainer").html(startHtml + html); } // prepareForPhotoSwipe(); } } } else { showError(-2, "invalid result"); } } else { showError(-3, "There was a problem with the request."); } } }; if(offset == INITIAL_OFFSET) { hideModal('templateSearchResultModal'); showModal('templateSearchLoadingModal'); } httpRequest.open("GET", FINDER_URL+"?project="+projectID+"&term="+encodeURI(term)+((offset>INITIAL_OFFSET)?("&offset="+(offset-INITIAL_OFFSET)) : "")); httpRequest.send(); searchRunning = true; } function _runSearch() { var projectID = document.querySelector('meta[name="global_projectID"]').content; var term = _searchTrimInput(SEARCH_INPUT.value); if(term.length > 0) { _sendAjax(projectID, term); } else { showError(2, 'Empty search term') } } function _searchTrimInput(str) { return str.replace(/^\s+|\s+$/gm, ''); } function run() { _addEventListener(); $('#templateSearchInfoBtn, #modalSearchInfoBtn').popover({ sanitize: false, html: true, content: $("#templateSearchInfo").html(), placement: "bottom", template: '<div class="popover" role="tooltip"><div class="arrow"></div><button class="m-1 float-right btn btn-sm btn-danger" id="templateSearchInfoClose"><i class="fas fa-times-circle"></i></button><h3 class="popover-header"></h3><div class="popover-body"></div></div>', title: "Search tips", }); $(document).click(function (e) { let t = $(e.target); let a = t && t.attr("data-toggle")!=="popover" && t.parent().attr("data-toggle")!=="popover"; let b = t && $(".popover").has(t).length===0; if(a && b) { $('#templateSearchInfoBtn').popover('hide'); $('#modalSearchInfoBtn').popover('hide'); } }); $('#templateSearchInfoBtn').on('shown.bs.popover', function () { $("#templateSearchInfoClose").click(function(e){ $('#templateSearchInfoBtn').popover('hide'); e.stopPropagation(); e.stopImmediatePropagation(); return false; }); }) $('#templateSearchResultModal').on('hidden.bs.modal', function(e) { $('body').off('click', '#templateSearchResultContainer .paperlist-avatar img'); var pswpElement = document.querySelectorAll('.pswp')[0]; var gallery = null; var paperListAvatar = []; var paperListAvatarThumb = []; $('.paperlist-avatar img').each(function(){ var webversion = $(this).attr('data-web'); var width = $(this).attr('data-width'); var height = $(this).attr('data-height'); var caption =$(this).attr('data-caption'); var figure = { src:webversion, w:width, h:height, title:caption }; paperListAvatarThumb.push($(this)[0]); paperListAvatar.push(figure); }); $('body').on('click', '.paperlist-avatar img', function (e) { if(paperListAvatarThumb.length === 0 && paperListAvatar.length === 0){ $('.paperlist-avatar img').each(function(){ var webversion = $(this).attr('data-web'); var width = $(this).attr('data-width'); var height = $(this).attr('data-height'); var caption =$(this).attr('data-caption'); var figure = { src:webversion, w:width, h:height, title:caption }; paperListAvatarThumb.push($(this)[0]); paperListAvatar.push(figure); }); } var target = $(this); var index = $('.paperlist-avatar img').index(target); var options = { showHideOpacity:true, bgOpacity:0.8, index:index, spacing:0.15, getThumbBoundsFn: function(index) { var thumbnail = paperListAvatarThumb[index]; var pageYScroll = window.pageYOffset || document.documentElement.scrollTop; var rect = thumbnail.getBoundingClientRect(); return {x:rect.left, y:rect.top + pageYScroll, w:rect.width}; } }; gallery = new PhotoSwipe( pswpElement, PhotoSwipeUI_Default,[paperListAvatar[index]],options); gallery.init(); }); }); $('#templateSearchResultModal').on('hide.bs.modal', function(e) { $("#templateRefineSearch").removeClass('d-block').addClass('d-none'); $("#refineSearchModalHide").removeClass('d-block').addClass('d-none'); $("#refineSearchModal").removeClass('d-none').addClass('d-block'); offset = INITIAL_OFFSET; }) $(document).on("click", "#showMore", function(e){ offset+=INITIAL_OFFSET; runSearchModal() e.stopPropagation(); e.stopImmediatePropagation(); return false; }); $(document).ready(function() { $(document).on("click", "#refineSearchModal", function (e) { $("#templateRefineSearch").removeClass('d-none').addClass('d-block'); $(this).removeClass('d-block').addClass('d-none'); $("#refineSearchModalHide").removeClass('d-none').addClass('d-block'); }); $(document).on("click", "#refineSearchModalHide", function (e) { $("#templateRefineSearch").removeClass('d-block').addClass('d-none'); $(this).removeClass('d-block').addClass('d-none'); $("#refineSearchModal").removeClass('d-none').addClass('d-block'); }); $(document).on("click", "#modal_start_site_search", function (e) { runSearchModal(); e.stopPropagation(); e.stopImmediatePropagation(); return false; }); }); } function runSearchModal() { var projectID = document.querySelector('meta[name="global_projectID"]').content; var queryString = $('#library-filters').serialize(); var term = _searchTrimInput($('#modal_search_query').val()); term+='&'+queryString; if(term.length > 0) { _sendAjax(projectID, term); } else { showError(2, 'Empty search term') } } if(document.getElementById('search_query_solr')) { run(); } </script> <!-- END_SITE_SEARCH --></div></div> <!-- END_SNIPPET:part10 --> </div> </div> </div> </div> </header> <!--=== Content ===--> <main class="one-column version-2023"> <div id="content" class="container"> <div id="page_content_container" class="CMSCONTAINER content-container"> <!-- $$CONTENT$$ --> <!-- START_LEFT_REMOVABLE_SECTION --> <!-- END_LEFT_REMOVABLE_SECTION --> <div id="cmsbox_107027" class="cmsbox "><h1>Appeals & complaints</h1> <p>If authors have an issue with the review process, then the first to approach and address the issue is the editor or the <a href="mailto:editorial@copernicus.org">Copernicus Publications Editorial Support</a>. If they cannot address the issue, or if the issue relates to the editor, then the author can approach the executive editors. 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