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I completed my online order and received confirmation. When will I get my license? – Licensing and Purchasing FAQ

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When will I get my license? <span class="subscribe-wrapper"> <div data-helper="subscribe" data-json="{&quot;item&quot;:&quot;article&quot;,&quot;url&quot;:&quot;/hc/en-gb/articles/206544529-I-completed-my-online-order-and-received-confirmation-When-will-I-get-my-license/subscription.json&quot;,&quot;follow_label&quot;:&quot;Follow&quot;,&quot;unfollow_label&quot;:&quot;Unfollow&quot;,&quot;following_label&quot;:&quot;Following&quot;,&quot;can_subscribe&quot;:true,&quot;is_subscribed&quot;:false}"></div> </span> </h1> </div> </div> </header> <div class="g-row margin-bottom-vertical-unit"> <div class="g-col-12"> <div class="article-body markdown"> <p>Online orders are typically processed immediately.  In some rare cases it may take up to 24 hours. 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When will I get my license?&body=I would like to share an article in Licensing and Purchasing FAQ Community with you: %22I completed my online order and received confirmation. When will I get my license?%22 by JetBrains Support%0Dhttps://sales.jetbrains.com/hc/en-gb/articles/206544529-I-completed-my-online-order-and-received-confirmation-When-will-I-get-my-license"></a> </div> </div> </div> </footer> <div class="article-more-questions margin-top-vertical-unit margin-bottom-vertical-unit-md"> <h2>Have more questions?</h2> <a href="/hc/en-gb/requests/new?ticket_form_id=66372" class='button _secondary _light _fluid-sm'>Submit a request</a> </div> </article> </div> <div class="g-col-3 _md-6 _sm-12 _offset-1 _offset-md-0"> <nav class="page-sidebar"> <h3>Articles in this section</h3> <ul> <li> <a href="/hc/en-gb/articles/206544749-How-do-you-deliver-licenses" class="">How do you deliver licenses?</a> </li> <li> <a href="/hc/en-gb/articles/207241045-Do-you-ship-any-physical-products" class="">Do you ship any physical products?</a> </li> <li> <a href="/hc/en-gb/articles/207240995-Why-do-you-need-my-address-if-you-don-t-ship-products" class="">Why do you need my address if you don&#39;t ship products?</a> </li> <li> <a href="/hc/en-gb/articles/206544529-I-completed-my-online-order-and-received-confirmation-When-will-I-get-my-license" class="current-article">I completed my online order and received confirmation. When will I get my license?</a> </li> <li> <a href="/hc/en-gb/articles/207240885-I-did-not-receive-a-license-purchased-online-Where-is-my-license" class="">I did not receive a license purchased online. Where is my license?</a> </li> <li> <a href="/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" class="">My company has placed a purchase order. When will we receive our licenses?</a> </li> <li> <a href="/hc/en-gb/articles/207240835-I-just-paid-a-proforma-invoice-How-long-will-it-take-to-deliver-my-license" class="">I just paid a proforma invoice. How long will it take to deliver my license?</a> </li> </ul> </nav> <!--.page-sidebar--> <nav class="page-sidebar"> <section class="related-articles"> <h2 class="related-articles-title">Related articles</h2> <ul> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkEtT5aDDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkEkZ5PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJiL2hjL2VuLWdiL2FydGljbGVzLzIwNzI0MDg4NS1JLWRpZC1ub3QtcmVjZWl2ZS1hLWxpY2Vuc2UtcHVyY2hhc2VkLW9ubGluZS1XaGVyZS1pcy1teS1saWNlbnNlBjsIVDoJcmFua2kG--de71b2b11c6662ed9b6016d60bda43222a12624b" rel="nofollow">I did not receive a license purchased online. 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