Licensing and Purchasing FAQ

<!DOCTYPE html> <html dir="ltr" lang="en-GB"> <head> <meta charset="utf-8" />  <title>Licensing and Purchasing FAQ</title> <link rel="canonical" href="https://sales.jetbrains.com/hc/en-gb"> <link rel="alternate" hreflang="de" href="https://sales.jetbrains.com/hc/de"> <link rel="alternate" hreflang="en-gb" href="https://sales.jetbrains.com/hc/en-gb"> <link rel="alternate" hreflang="es" href="https://sales.jetbrains.com/hc/es"> <link rel="alternate" hreflang="fr" href="https://sales.jetbrains.com/hc/fr"> <link rel="alternate" hreflang="ja" href="https://sales.jetbrains.com/hc/ja"> <link rel="alternate" hreflang="ko" href="https://sales.jetbrains.com/hc/ko"> <link rel="alternate" hreflang="pt-br" href="https://sales.jetbrains.com/hc/pt-br"> <link rel="alternate" hreflang="ru" href="https://sales.jetbrains.com/hc/ru"> <link rel="alternate" hreflang="x-default" href="https://sales.jetbrains.com/hc/en-gb"> <link rel="alternate" hreflang="zh" href="https://sales.jetbrains.com/hc/zh-tw"> <link rel="alternate" hreflang="zh-cn" href="https://sales.jetbrains.com/hc/zh-cn"> <link rel="alternate" hreflang="zh-tw" href="https://sales.jetbrains.com/hc/zh-tw"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/787891/513932/style.css?digest=22734459880210"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01J0QXKX46VSYVM1V403BZMEYR"> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link href="//resources.jetbrains.com/storage/ui/fonts/fonts.css" rel="stylesheet" type="text/css"> <link href="/hc/theming_assets/01JCDGZYKE0HZZR40KTY9BCTQ5" rel="stylesheet" type="text/css"> <script src="/hc/theming_assets/01J0QXKVPV0RF54A443EJWRBW4" defer></script> </head> <body class=""> <!– Google Tag Manager –> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-5P98" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5P98');</script> <!– End Google Tag Manager –> <div class="page zendesk"> <div class="page__header position-relative"> <div class="header _default _adaptive"> <div class="g-container _new"> <div class="header__logo-wrap"> <div class="js-open-main-nav-btn hamburger _white _type-close header__hamburger"> <div class="hamburger__icon"></div> </div> <div id="js-header-logo" data-current-product="sales"> <a class="header__logo__new" title="Home" href="/hc/en-gb">Home</a> </div> <div class="header__title">Licensing and Purchasing FAQ</div> </div> <div class="js-open-main-nav-content header__menu"> <div class="header__menu-item"> <a href="/hc/en-gb/requests/new?ticket_form_id=66372" class='submit-a-request header__menu-item-link button'>Contact Support</a> </div> <div class="header__menu-item header-dropdown"> <div class="dropdown" aria-haspopup="true"> <a class="dropdown-toggle"> English (GB) </a> <span class="dropdown-menu dropdown-menu-end" role="menu"> <a href="/hc/change_language/de?return_to=%2Fhc%2Fde" dir="ltr" rel="nofollow" role="menuitem"> Deutsch </a> <a href="/hc/change_language/es?return_to=%2Fhc%2Fes" dir="ltr" rel="nofollow" role="menuitem"> Español </a> <a href="/hc/change_language/fr?return_to=%2Fhc%2Ffr" dir="ltr" rel="nofollow" role="menuitem"> Français </a> <a href="/hc/change_language/ja?return_to=%2Fhc%2Fja" dir="ltr" rel="nofollow" role="menuitem"> 日本語 </a> <a href="/hc/change_language/ko?return_to=%2Fhc%2Fko" dir="ltr" rel="nofollow" role="menuitem"> 한국어 </a> <a href="/hc/change_language/pt-br?return_to=%2Fhc%2Fpt-br" dir="ltr" rel="nofollow" role="menuitem"> Português do Brasil </a> <a href="/hc/change_language/ru?return_to=%2Fhc%2Fru" dir="ltr" rel="nofollow" role="menuitem"> Русский </a> <a href="/hc/change_language/zh-cn?return_to=%2Fhc%2Fzh-cn" dir="ltr" rel="nofollow" role="menuitem"> 简体中文 </a> <a href="/hc/change_language/zh-tw?return_to=%2Fhc%2Fzh-tw" dir="ltr" rel="nofollow" role="menuitem"> 繁體中文 </a> </span> </div> </div> <div class="header__menu-item header-dropdown"> <a class="login" rel="nofollow" data-auth-action="signin" title="Opens a dialogue" role="button" href="/hc/en-gb/signin?return_to=https%3A%2F%2Fsales.jetbrains.com%2Fhc%2Fen-gb"> Sign in </a> </div> </div> <div class="header-buttons-wrapper"> <button class="js-header-search-button header-search-button header-buttons-wrapper__button"></button> </div> </div> </div> <div class="js-header-search-container slide-content header-search-container zendesk-header-search-container"> <div class="g-container"> <form role="search" class="header-search-container__form" data-search="" data-instant="true" autocomplete="off" action="/hc/en-gb/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /> <input type="submit" name="commit" value="Search" /></form> </div> </div> </div> <div class="page__content container"> <main role="main"> <section class="section-content no-padding-bottom"> <div class="g-container article-content"> <div class="g-row _justify-center text-center margin-bottom-vertical-unit"> <div class="g-col-6 _xlg-8 _md-12 _sm-12 g-col-fixed-padding"> <h2>How can we help?</h2> <form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-gb/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /> <input type="submit" name="commit" value="Search" /></form> </div> </div> </div> </section> <section class="section-content no-padding-bottom"> <div class="g-container" id="category-tree"> <div class="article-content"> <h2 class="margin-bottom-vertical-unit">Knowledge base</h2> </div> <div class="g-row"> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"><a href="/hc/en-gb/categories/200817345-Licensing-model-overview">Licensing model overview</a></h3> <div class="js-category-collapse collapse" data-section-id="201619995"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">JetBrains licensing model</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/206544679-What-is-our-licensing-model"> What is our licensing model? </a> </li> <li> <a href="/hc/en-gb/articles/206544549-What-licensing-model-applies-to-each-product"> What licensing model applies to each product? </a> </li> <li> <a href="/hc/en-gb/articles/206544639-What-is-JetBrains-Toolbox"> What is JetBrains Toolbox? </a> </li> <li> <a href="/hc/en-gb/articles/206544389-What-are-the-benefits-of-JetBrains-Toolbox-subscriptions"> What are the benefits of JetBrains Toolbox subscriptions? </a> </li> <li> <a href="/hc/en-gb/articles/206544289-What-are-the-prices-for-JetBrains-Toolbox"> What are the prices for JetBrains Toolbox? </a> </li> <li> <a href="/hc/en-gb/articles/207240845-What-is-a-perpetual-fallback-license"> What is a perpetual fallback license? </a> </li>  </ul> <a href="/hc/en-gb/sections/201619995-JetBrains-licensing-model" class="button _transparent category-tree__button no-padding-left"> See all 12 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201620005"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">License types and users</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/18950890312210-The-free-non-commercial-licensing-FAQ"> The free non-commercial licensing FAQ </a> </li> <li> <a href="/hc/en-gb/articles/207241075-What-is-the-difference-between-commercial-and-personal-licenses"> What is the difference between commercial and personal licenses? </a> </li> <li> <a href="/hc/en-gb/articles/207240785-Can-multiple-employees-use-the-same-commercial-license"> Can multiple employees use the same commercial license? </a> </li> <li> <a href="/hc/en-gb/articles/207240725-We-have-10-developers-How-many-commercial-licenses-do-we-need"> We have 10 developers. How many commercial licenses do we need? </a> </li> <li> <a href="/hc/en-gb/articles/206544569-Does-a-personal-license-have-limited-features-compared-to-a-commercial-license"> Does a personal license have limited features compared to a commercial license? </a> </li> <li> <a href="/hc/en-gb/articles/206544349-Can-I-use-a-commercial-license-purchased-by-my-company-at-home"> Can I use a commercial license purchased by my company at home? </a> </li>  </ul> <a href="/hc/en-gb/sections/201620005-License-types-and-users" class="button _transparent category-tree__button no-padding-left"> See all 20 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201563069"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Discounts and special programs</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/206386064-What-is-a-continuity-discount"> What is a continuity discount? </a> </li> <li> <a href="/hc/en-gb/articles/207240655-Does-JetBrains-offer-volume-discounts-for-organizations"> Does JetBrains offer volume discounts for organizations? </a> </li> <li> <a href="/hc/en-gb/articles/206544449-I-received-a-coupon-code-for-a-JetBrains-license-how-can-I-use-it"> I received a coupon code for a JetBrains license, how can I use it? </a> </li> <li> <a href="/hc/en-gb/articles/360016581859-What-is-a-Classroom-license-and-who-qualifies-for-one"> What is a Classroom license and who qualifies for one? </a> </li> <li> <a href="/hc/en-gb/articles/207241195-Do-you-offer-free-educational-licenses-for-students-and-teachers"> Do you offer free educational licenses for students and teachers? </a> </li> <li> <a href="/hc/en-gb/articles/360016581839-What-is-an-OSS-development-license-and-who-qualifies-for-one"> What is an OSS development license and who qualifies for one? </a> </li>  </ul> <a href="/hc/en-gb/sections/201563069-Discounts-and-special-programs" class="button _transparent category-tree__button no-padding-left"> See all 10 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201620015"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Making a purchase</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/10685777696146-How-can-I-change-my-billing-address"> How can I change my billing address? </a> </li> <li> <a href="/hc/en-gb/articles/7964412670354-Why-was-my-credit-card-rejected-What-should-I-do"> Why was my credit card rejected? What should I do? </a> </li> <li> <a href="/hc/en-gb/articles/115001924184-Value-Added-Tax-VAT-and-Goods-and-Services-Tax-GST"> Value Added Tax (VAT) and Goods and Services Tax (GST) </a> </li> <li> <a href="/hc/en-gb/articles/206544829-What-is-my-customer-ID-and-where-can-I-find-it"> What is my customer ID and where can I find it? </a> </li> <li> <a href="/hc/en-gb/articles/206544719-What-payment-cards-do-you-accept"> What payment cards do you accept? </a> </li> <li> <a href="/hc/en-gb/articles/206544649-Can-I-pay-via-PayPal"> Can I pay via PayPal? </a> </li>  </ul> <a href="/hc/en-gb/sections/201620015-Making-a-purchase" class="button _transparent category-tree__button no-padding-left"> See all 19 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201563079"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">License delivery</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/206544749-How-do-you-deliver-licenses"> How do you deliver licenses? </a> </li> <li> <a href="/hc/en-gb/articles/207241045-Do-you-ship-any-physical-products"> Do you ship any physical products? </a> </li> <li> <a href="/hc/en-gb/articles/207240995-Why-do-you-need-my-address-if-you-don-t-ship-products"> Why do you need my address if you don't ship products? </a> </li> <li> <a href="/hc/en-gb/articles/206544529-I-completed-my-online-order-and-received-confirmation-When-will-I-get-my-license"> I completed my online order and received confirmation. When will I get my license? </a> </li> <li> <a href="/hc/en-gb/articles/207240885-I-did-not-receive-a-license-purchased-online-Where-is-my-license"> I did not receive a license purchased online. Where is my license? </a> </li> <li> <a href="/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"> My company has placed a purchase order. When will we receive our licenses? </a> </li>  </ul> <a href="/hc/en-gb/sections/201563079-License-delivery" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201740389"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Managing licenses and products information</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/206544149-Where-can-I-find-my-existing-licenses-and-their-expiration-dates"> Where can I find my existing licenses and their expiration dates? </a> </li> <li> <a href="/hc/en-gb/articles/13350693394066-Can-I-put-my-subscription-on-hold"> Can I put my subscription on hold? </a> </li> <li> <a href="/hc/en-gb/articles/360001214559-How-do-I-turn-my-evaluation-into-a-paid-license"> How do I turn my evaluation into a paid license? </a> </li> <li> <a href="/hc/en-gb/articles/360001214539-How-to-Install-and-Activate-ReSharper"> How to Install and Activate ReSharper? </a> </li> <li> <a href="/hc/en-gb/articles/360001186840-How-do-I-activate-and-use-my-perpetual-fallback-license"> How do I activate and use my perpetual fallback license? </a> </li> <li> <a href="/hc/en-gb/articles/207240705-What-happened-to-dotTrace-dotCover-and-dotMemory"> What happened to dotTrace, dotCover, and dotMemory? </a> </li>  </ul> <a href="/hc/en-gb/sections/201740389-Managing-licenses-and-products-information" class="button _transparent category-tree__button no-padding-left"> See all 10 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201563059"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Upgrades and renewals</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/8951250036370-How-do-I-set-up-automatic-renewal-for-a-personal-subscription"> How do I set up automatic renewal for a personal subscription? </a> </li> <li> <a href="/hc/en-gb/articles/360000591340-How-do-I-update-the-credit-card-information-used-for-automatic-renewals"> How do I update the credit card information used for automatic renewals? </a> </li> <li> <a href="/hc/en-gb/articles/206544339-Where-do-I-download-the-latest-or-previous-versions-of-JetBrains-products"> Where do I download the latest (or previous) versions of JetBrains products? </a> </li> <li> <a href="/hc/en-gb/articles/207240665-Can-I-renew-my-upgrade-subscription-on-a-perpetual-license"> Can I renew my upgrade subscription on a perpetual license? </a> </li> <li> <a href="/hc/en-gb/articles/206544109-What-if-my-credit-card-expires-when-I-have-subscription"> What if my credit card expires when I have subscription? </a> </li> <li> <a href="/hc/en-gb/articles/207240565-Can-I-co-term-my-subscriptions-so-that-I-only-have-one-renewal-date"> Can I co-term my subscriptions so that I only have one renewal date? </a> </li>  </ul> <a href="/hc/en-gb/sections/201563059-Upgrades-and-renewals" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201563099"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">JetBrains partners</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/206544759-What-is-a-reseller"> What is a reseller? </a> </li> <li> <a href="/hc/en-gb/articles/206544659-How-do-I-find-a-local-reseller"> How do I find a local reseller? </a> </li> <li> <a href="/hc/en-gb/articles/206544589-How-do-I-become-a-JetBrains-reseller"> How do I become a JetBrains reseller? </a> </li> <li> <a href="/hc/en-gb/articles/207240955-What-kind-of-margin-do-you-offer"> What kind of margin do you offer? </a> </li> <li> <a href="/hc/en-gb/articles/207240895-I-have-received-a-quote-from-JetBrains-can-I-get-the-same-pricing-from-a-reseller"> I have received a quote from JetBrains, can I get the same pricing from a reseller? </a> </li> <li> <a href="/hc/en-gb/articles/207240865-How-does-a-customer-get-their-license-certificate-when-purchasing-from-a-reseller"> How does a customer get their license certificate when purchasing from a reseller? </a> </li>  </ul> <a href="/hc/en-gb/sections/201563099-JetBrains-partners" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div>  </div>     </div>  </div>  <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"><a href="/hc/en-gb/categories/200934669-JetBrains-Account-help">JetBrains Account help</a></h3> <div class="js-category-collapse collapse" data-section-id="201882249"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Getting Started</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208459005-What-is-a-JetBrains-Account"> What is a JetBrains Account? </a> </li> <li> <a href="/hc/en-gb/articles/207737419-Creating-a-JetBrains-Account"> Creating a JetBrains Account </a> </li> <li> <a href="/hc/en-gb/articles/7654171906706-Linking-multiple-email-addresses-to-your-JetBrains-Account"> Linking multiple email addresses to your JetBrains Account </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201882259"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Purchasing and Upgrading</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/16269809436690-Cancel-a-personal-subscription"> Cancel a personal subscription </a> </li> <li> <a href="/hc/en-gb/articles/115001327130-Renewing-Subscriptions"> Renewing Subscriptions </a> </li> <li> <a href="/hc/en-gb/articles/207737489-Upgrading-old-licenses"> Upgrading old licenses </a> </li> <li> <a href="/hc/en-gb/articles/207737499-YouTrack-Cloud-subscriptions"> YouTrack Cloud subscriptions </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201882269"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Delivery of license after purchase</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/207738059-Obtaining-a-personal-license"> Obtaining a personal license </a> </li> <li> <a href="/hc/en-gb/articles/208459535-Licensing-options"> Licensing options </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201941205"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Activating your JetBrains software</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <span data-title="Promoted article" class="icon icon-star-dark"></span> <a href="/hc/en-gb/articles/208459025-Activating-JetBrains-software-with-your-JetBrains-Account"> Activating JetBrains software with your JetBrains Account </a> </li> <li> <a href="/hc/en-gb/articles/360016995379-Activating-JetBrains-IDEs-with-an-offline-activation-code"> Activating JetBrains IDEs with an offline activation code </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201941215"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Billing</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208460015-How-is-the-Subscription-Pack-Payment-date-calculated"> How is the Subscription Pack Payment date calculated? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360003865039"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Two-factor authentication</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11753947811602-About-two-factor-authentication"> About two-factor authentication </a> </li> <li> <a href="/hc/en-gb/articles/360013015240-Enabling-two-factor-authentication"> Enabling two-factor authentication </a> </li> <li> <a href="/hc/en-gb/articles/360013016440-Logging-in-with-two-factor-authentication"> Logging in with two-factor authentication </a> </li> <li> <a href="/hc/en-gb/articles/360013172119-Logging-in-with-a-recovery-code"> Logging in with a recovery code </a> </li> <li> <a href="/hc/en-gb/articles/11850783865618-Activating-older-JetBrains-products-that-don-t-support-two-factor-authentication"> Activating older JetBrains products that don't support two-factor authentication </a> </li> <li> <a href="/hc/en-gb/articles/360013016220-Disabling-two-factor-authentication"> Disabling two-factor authentication </a> </li>  </ul> <a href="/hc/en-gb/sections/360003865039-Two-factor-authentication" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201941225"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Using JetBrains Accounts in Organizations</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208460155-Introduction"> Introduction </a> </li> <li> <a href="/hc/en-gb/articles/4406854152978-JetBrains-Account-API"> JetBrains Account API </a> </li> <li> <a href="/hc/en-gb/articles/208460165-Returning-a-license-so-that-it-becomes-available-to-another-user"> Returning a license so that it becomes available to another user </a> </li> <li> <a href="/hc/en-gb/articles/360010274879-Upgrading-licenses-to-All-Products-Packs"> Upgrading licenses to All Products Packs </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201882279"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">JetBrains Account FAQ</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/10778427539090-Can-I-change-the-language-of-my-JetBrains-Account-notification-emails"> Can I change the language of my JetBrains Account notification emails? </a> </li> <li> <a href="/hc/en-gb/articles/207739029-Why-use-the-JetBrains-Account"> Why use the JetBrains Account? </a> </li> <li> <a href="/hc/en-gb/articles/207739049-Do-I-need-an-internet-connection-to-activate-JetBrains-software-with-my-JetBrains-Account"> Do I need an internet connection to activate JetBrains software with my JetBrains Account? </a> </li> <li> <a href="/hc/en-gb/articles/208460125-Do-I-need-an-Internet-connection-to-use-JetBrains-software-activated-with-my-JetBrains-Account"> Do I need an Internet connection to use JetBrains software activated with my JetBrains Account? </a> </li> <li> <a href="/hc/en-gb/articles/208460135-Can-I-use-the-same-JetBrains-Account-for-both-personal-and-company-licenses"> Can I use the same JetBrains Account for both personal and company licenses? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201882289"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Glossary</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/207738769-Glossary"> Glossary </a> </li>  </ul> </div>  </div>     </div>  </div>  <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"><a href="/hc/en-gb/categories/200959169-Administrator-guide">Administrator guide</a></h3> <div class="js-category-collapse collapse" data-section-id="201941235"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Roles and permissions</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/207739139-Administrator-and-user-roles-in-JetBrains-Account"> Administrator and user roles in JetBrains Account </a> </li> <li> <a href="/hc/en-gb/articles/360015037299-Contacts-in-JetBrains-Account"> Contacts in JetBrains Account </a> </li> <li> <a href="/hc/en-gb/articles/20070316403090-Required-permissions-to-activate-your-on-premises-team-tool-license"> Required permissions to activate your on-premises team tool license </a> </li> <li> <a href="/hc/en-gb/articles/20070314406930-Authorizing-another-person-in-your-organization-to-activate-your-on-premises-team-tool-licenses"> Authorizing another person in your organization to activate your on-premises team tool licenses </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360003591220"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Assigning and revoking licenses</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/207739199-Assigning-commercial-licenses-to-users-manually"> Assigning commercial licenses to users manually </a> </li> <li> <a href="/hc/en-gb/articles/360002811319-Assigning-commercial-licenses-with-bulk-invitations"> Assigning commercial licenses with bulk invitations </a> </li> <li> <a href="/hc/en-gb/articles/6702943937938-Assigning-commercial-licenses-from-the-license-certificate-email"> Assigning commercial licenses from the license certificate email </a> </li> <li> <a href="/hc/en-gb/articles/207739209-Revoking-licenses-from-users"> Revoking licenses from users </a> </li> <li> <a href="/hc/en-gb/articles/16779851146130-Why-are-users-names-hidden-in-the-list-of-assigned-licenses"> Why are users' names hidden in the list of assigned licenses? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360003824180"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Subscription management</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/12003167885458-Removing-a-payment-method-linked-to-active-subscriptions-or-services"> Removing a payment method linked to active subscriptions or services </a> </li> <li> <a href="/hc/en-gb/articles/360012132439-Cancel-a-commercial-subscription"> Cancel a commercial subscription </a> </li> <li> <a href="/hc/en-gb/articles/360012132299-Change-a-credit-card-used-for-auto-renewals"> Change a credit card used for auto renewals </a> </li> <li> <a href="/hc/en-gb/articles/360012032780-How-do-I-enable-or-disable-automatic-renewal-for-commercial-subscriptions"> How do I enable or disable automatic renewal for commercial subscriptions? </a> </li> <li> <a href="/hc/en-gb/articles/207738989-What-is-a-Subscription-Pack"> What is a Subscription Pack? </a> </li> <li> <a href="/hc/en-gb/articles/4409321294226-Subscription-renewal-reminders-for-organizations"> Subscription renewal reminders for organizations </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360003661719"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Using teams</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/360012278699-What-are-teams-in-JetBrains-Account"> What are teams in JetBrains Account? </a> </li> <li> <a href="/hc/en-gb/articles/207739039-What-is-the-difference-between-a-team-profile-and-an-organization-profile"> What is the difference between a team profile and an organization profile? </a> </li> <li> <a href="/hc/en-gb/articles/207739219-Create-a-new-team"> Create a new team </a> </li> <li> <a href="/hc/en-gb/articles/208460175-Merging-teams"> Merging teams </a> </li> <li> <a href="/hc/en-gb/articles/208460205-Transfer-licenses-between-teams"> Transfer licenses between teams </a> </li> <li> <a href="/hc/en-gb/articles/360012278799-Add-or-remove-team-administrators"> Add or remove team administrators </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360003632939"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Managing organization profiles</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11751884991250-Verified-domains-in-your-organization-profile"> Verified domains in your organization profile </a> </li> <li> <a href="/hc/en-gb/articles/11455283419794-Merging-organization-profiles"> Merging organization profiles </a> </li> <li> <a href="/hc/en-gb/articles/207739239-Add-an-administrator-to-an-organization-profile"> Add an administrator to an organization profile </a> </li> <li> <a href="/hc/en-gb/articles/360020967839-Remove-Administrator-from-an-organization-profile"> Remove Administrator from an organization profile </a> </li>  </ul> </div>  </div>     </div>  </div>  <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"><a href="/hc/en-gb/categories/200982825-Product-specific-FAQ">Product-specific FAQ</a></h3> <div class="js-category-collapse collapse" data-section-id="14753489942418"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: JetBrains AI</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/16543225966354-How-do-I-start-a-free-trial-of-AI-Assistant"> How do I start a free trial of AI Assistant? </a> </li> <li> <a href="/hc/en-gb/articles/14753682583826-How-do-I-start-using-AI-Assistant-with-a-paid-JetBrains-AI-Pro-subscription"> How do I start using AI Assistant with a paid JetBrains AI Pro subscription? </a> </li> <li> <a href="/hc/en-gb/articles/16544796758802-Why-can-t-I-start-a-free-trial-of-AI-Assistant"> Why can’t I start a free trial of AI Assistant? </a> </li> <li> <a href="/hc/en-gb/articles/16544564838162-AI-Assistant-availability-in-JetBrains-IDEs"> AI Assistant availability in JetBrains IDEs </a> </li> <li> <a href="/hc/en-gb/articles/14753675807506-How-do-I-enable-AI-Assistant-for-my-company"> How do I enable AI Assistant for my company? </a> </li> <li> <a href="/hc/en-gb/articles/15589608094354-How-do-I-make-AI-Assistant-instantly-available-to-my-developers-once-it-s-enabled"> How do I make AI Assistant instantly available to my developers once it’s enabled? </a> </li>  </ul> <a href="/hc/en-gb/sections/14753489942418-In-Focus-JetBrains-AI" class="button _transparent category-tree__button no-padding-left"> See all 13 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="4403155359506"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: JetBrains Academy</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/4403147723922-What-is-JetBrains-Academy"> What is JetBrains Academy? </a> </li> <li> <a href="/hc/en-gb/articles/4403147766674-How-is-JetBrains-Academy-different-from-other-learning-platforms"> How is JetBrains Academy different from other learning platforms? </a> </li> <li> <a href="/hc/en-gb/articles/4403155542802-Do-I-need-to-know-programming-to-use-JetBrains-Academy"> Do I need to know programming to use JetBrains Academy? </a> </li> <li> <a href="/hc/en-gb/articles/4403147906450-Do-I-need-a-paid-license-for-a-JetBrains-tool-to-start-using-JetBrains-Academy"> Do I need a paid license for a JetBrains tool to start using JetBrains Academy? </a> </li> <li> <a href="/hc/en-gb/articles/4403155621650-Do-I-need-a-credit-card-to-sign-up-for-a-trial-subscription"> Do I need a credit card to sign up for a trial subscription? </a> </li> <li> <a href="/hc/en-gb/articles/4403147997202-What-license-options-are-available"> What license options are available? </a> </li>  </ul> <a href="/hc/en-gb/sections/4403155359506-In-Focus-JetBrains-Academy" class="button _transparent category-tree__button no-padding-left"> See all 22 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360005585520"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: Code With Me</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/360020918319-What-is-Code-With-Me"> What is Code With Me? </a> </li> <li> <a href="/hc/en-gb/articles/360020918379-Where-can-I-download-Code-With-Me"> Where can I download Code With Me? </a> </li> <li> <a href="/hc/en-gb/articles/360020892360-Who-can-use-Code-With-Me"> Who can use Code With Me? </a> </li> <li> <a href="/hc/en-gb/articles/360020892760-What-are-the-basic-use-cases-for-Code-With-Me"> What are the basic use cases for Code With Me? </a> </li> <li> <a href="/hc/en-gb/articles/360021387759-What-versions-of-JetBrains-IDEs-is-Code-With-Me-compatible-with"> What versions of JetBrains IDEs is Code With Me compatible with? </a> </li> <li> <a href="/hc/en-gb/articles/360020918979-Do-you-offer-a-trial-version"> Do you offer a trial version? </a> </li>  </ul> <a href="/hc/en-gb/sections/360005585520-In-Focus-Code-With-Me" class="button _transparent category-tree__button no-padding-left"> See all 31 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360005026259"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: Space Cloud</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/360018145459-What-are-the-subscription-options-for-Space-Cloud"> What are the subscription options for Space Cloud? </a> </li> <li> <a href="/hc/en-gb/articles/360018114120-What-Space-Cloud-subscription-plan-should-I-choose-for-my-organization"> What Space Cloud subscription plan should I choose for my organization? </a> </li> <li> <a href="/hc/en-gb/articles/360018148899-How-do-we-transfer-from-the-EAP-Beta-to-Space-Cloud-2020-with-the-release"> How do we transfer from the EAP/Beta to Space Cloud 2020 with the release? </a> </li> <li> <a href="/hc/en-gb/articles/360018148539-How-do-I-upgrade-to-a-Space-Cloud-paid-plan"> How do I upgrade to a Space Cloud paid plan? </a> </li> <li> <a href="/hc/en-gb/articles/360018145879-If-I-run-out-of-resources-computation-credits-storage-data-transfer-how-do-I-get-more"> If I run out of resources (computation credits, storage, data transfer), how do I get more? </a> </li> <li> <a href="/hc/en-gb/articles/360018145859-Space-Cloud-Billing-Model"> Space Cloud Billing Model </a> </li>  </ul> <a href="/hc/en-gb/sections/360005026259-In-Focus-Space-Cloud" class="button _transparent category-tree__button no-padding-left"> See all 47 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="9542774246034"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: Space On-Premises</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/9543845574418-Space-On-Premises-Billing-Model"> Space On-Premises Billing Model </a> </li> <li> <a href="/hc/en-gb/articles/9542819623442-What-are-the-subscription-options-for-Space-On-Premises"> What are the subscription options for Space On-Premises? </a> </li> <li> <a href="/hc/en-gb/articles/9542872730130-How-long-can-I-use-the-free-Beta-license-for-Space-On-Premises"> How long can I use the free Beta license for Space On-Premises? </a> </li> <li> <a href="/hc/en-gb/articles/9542858320402-How-do-we-transition-from-the-Beta-to-the-general-availability-version-of-Space-On-Premises"> How do we transition from the Beta to the general availability version of Space On-Premises? </a> </li> <li> <a href="/hc/en-gb/articles/9542876007186-Which-Space-On-Premises-subscription-plan-should-I-choose-for-my-organization"> Which Space On-Premises subscription plan should I choose for my organization? </a> </li> <li> <a href="/hc/en-gb/articles/9543495530514-What-is-the-difference-between-Space-Cloud-and-Space-On-Premises"> What is the difference between Space Cloud and Space On-Premises? </a> </li>  </ul> <a href="/hc/en-gb/sections/9542774246034-In-Focus-Space-On-Premises" class="button _transparent category-tree__button no-padding-left"> See all 48 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201563089"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: YouTrack Cloud</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11767059285650-Does-JetBrains-offer-any-volume-discounts-for-YouTrack-Cloud"> Does JetBrains offer any volume discounts for YouTrack Cloud? </a> </li> <li> <a href="/hc/en-gb/articles/11558334281234-Helpdesk-pricing-and-licensing"> Helpdesk pricing and licensing </a> </li> <li> <a href="/hc/en-gb/articles/360016633619-I-have-a-small-team-but-many-reporters-e-g-customer-inquiries-bug-reports-etc-do-I-really-need-a-user-account-for-each-reporter"> I have a small team but many reporters (e.g. customer inquiries, bug reports, etc.) — do I really need a user account for each reporter? </a> </li> <li> <a href="/hc/en-gb/articles/206544779-Do-I-need-a-JetBrains-Account-to-use-YouTrack-Cloud"> Do I need a JetBrains Account to use YouTrack Cloud? </a> </li> <li> <a href="/hc/en-gb/articles/207241035-I-m-using-a-YouTrack-Cloud-trial-subscription-How-do-I-subscribe-to-a-commercial-plan"> I'm using a YouTrack Cloud trial subscription. How do I subscribe to a commercial plan? </a> </li> <li> <a href="/hc/en-gb/articles/206544599-How-can-I-pay-for-YouTrack-Cloud"> How can I pay for YouTrack Cloud? </a> </li>  </ul> <a href="/hc/en-gb/sections/201563089-In-Focus-YouTrack-Cloud" class="button _transparent category-tree__button no-padding-left"> See all 22 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="360004020799"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: YouTrack Server</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11766897553554-Does-JetBrains-offer-any-volume-discounts-for-YouTrack-Server"> Does JetBrains offer any volume discounts for YouTrack Server? </a> </li> <li> <a href="/hc/en-gb/articles/360013808759-What-s-included-in-the-license"> What’s included in the license? </a> </li> <li> <a href="/hc/en-gb/articles/11558546080530-Helpdesk-pricing-and-licensing"> Helpdesk pricing and licensing </a> </li> <li> <a href="/hc/en-gb/articles/360013808859-If-I-need-several-YouTrack-installations-may-I-use-the-same-license-for-all-of-them"> If I need several YouTrack installations, may I use the same license for all of them? </a> </li> <li> <a href="/hc/en-gb/articles/360013735440-I-have-an-expired-YouTrack-Server-subscription-Can-I-renew-it-now-for-the-discounted-price"> I have an expired YouTrack Server subscription. Can I renew it now for the discounted price? </a> </li> <li> <a href="/hc/en-gb/articles/360013809559-How-do-I-add-more-users-to-my-YouTrack-Server-subscription"> How do I add more users to my YouTrack Server subscription? </a> </li>  </ul> <a href="/hc/en-gb/sections/360004020799-In-Focus-YouTrack-Server" class="button _transparent category-tree__button no-padding-left"> See all 8 articles </a> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="201620035"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: ReSharper</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/360015737000-1-What-is-dotUltimate"> 1. What is dotUltimate? </a> </li> <li> <a href="/hc/en-gb/articles/207241055-2-What-is-ReSharper-Ultimate"> 2. What is ReSharper Ultimate? </a> </li> <li> <a href="/hc/en-gb/articles/206544619-3-What-if-I-need-ReSharper-to-support-both-NET-languages-and-C"> 3. What if I need ReSharper to support both .NET languages and C++? </a> </li> <li> <a href="/hc/en-gb/articles/207240925-4-Can-I-upgrade-my-expired-subscription-to-dotUltimate"> 4. Can I upgrade my expired subscription to dotUltimate? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="115000576384"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">In Focus: TeamCity</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/20114538108306-Managing-TeamCity-build-agents-in-your-JetBrains-Account"> Managing TeamCity build agents in your JetBrains Account </a> </li> <li> <a href="/hc/en-gb/articles/20070395820562-Getting-TeamCity-legacy-license-keys"> Getting TeamCity legacy license keys </a> </li> <li> <a href="/hc/en-gb/articles/11767317459090-Does-JetBrains-offer-any-volume-discounts-for-TeamCity"> Does JetBrains offer any volume discounts for TeamCity? </a> </li> <li> <a href="/hc/en-gb/articles/115001326030-When-moving-from-a-TeamCity-Professional-Server-license-to-an-Enterprise-Server-license-do-we-need-to-upgrade-the-software"> When moving from a TeamCity Professional Server license to an Enterprise Server license, do we need to upgrade the software? </a> </li> <li> <a href="/hc/en-gb/articles/115001326010-Can-we-purchase-Build-Configurations-without-purchasing-Build-Agent-licenses"> Can we purchase Build Configurations without purchasing Build Agent licenses? </a> </li> <li> <a href="/hc/en-gb/articles/115001325990-Can-we-upgrade-to-higher-number-of-Build-Agents-on-an-expired-Enterprise-Server-license"> Can we upgrade to higher number of Build Agents on an expired Enterprise Server license? </a> </li>  </ul> <a href="/hc/en-gb/sections/115000576384-In-Focus-TeamCity" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div>  </div>     </div>  </div>  <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"><a href="/hc/en-gb/categories/11557780144658-Free-educational-licenses-for-students-and-teachers">Free educational licenses for students and teachers</a></h3> <div class="js-category-collapse collapse" data-section-id="11557770035218"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Eligibility criteria</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11557849416594-Who-is-eligible-for-free-individual-educational-licenses"> Who is eligible for free individual educational licenses? </a> </li> <li> <a href="/hc/en-gb/articles/11557859965074-I-am-a-student-in-an-online-course-bootcamp-training-class-or-similar-program-Am-I-eligible-for-a-free-license"> I am a student in an online course, bootcamp, training class, or similar program. Am I eligible for a free license? </a> </li> <li> <a href="/hc/en-gb/articles/11557928266258-I-m-an-instructor-at-a-training-company-bootcamp-online-course-or-similar-program-Am-I-eligible-for-a-free-license-Can-my-students-get-free-licenses"> I’m an instructor at a training company, bootcamp, online course, or similar program. Am I eligible for a free license? Can my students get free licenses? </a> </li> <li> <a href="/hc/en-gb/articles/11557889645714-I-develop-internal-projects-or-services-at-an-accredited-educational-institution-Am-I-eligible-for-a-free-license"> I develop internal projects or services at an accredited educational institution. Am I eligible for a free license? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="11557966151826"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Applications</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11558649766674-How-do-I-apply-for-a-free-educational-license"> How do I apply for a free educational license? </a> </li> <li> <a href="/hc/en-gb/articles/11559166454930-My-institutional-email-address-is-blocked-How-should-I-apply-for-a-license"> My institutional email address is blocked. How should I apply for a license? </a> </li> <li> <a href="/hc/en-gb/articles/11559296363282-My-institutional-email-address-is-not-accepted-Can-I-still-apply"> My institutional email address is not accepted. Can I still apply? </a> </li> <li> <a href="/hc/en-gb/articles/19480024581650-I-don-t-have-an-official-institutional-email-address-How-should-I-apply-for-a-license"> I don’t have an official institutional email address. How should I apply for a license? </a> </li> <li> <a href="/hc/en-gb/articles/19480141673106-Can-I-apply-for-a-free-individual-educational-license-using-official-documents-provided-by-my-school"> Can I apply for a free individual educational license using official documents provided by my school? </a> </li> <li> <a href="/hc/en-gb/articles/11559345216402-I-m-a-teacher-looking-to-use-JetBrains-tools-in-class-However-my-students-don-t-have-institutional-email-addresses-What-should-I-do"> I'm a teacher looking to use JetBrains tools in class. However, my students don’t have institutional email addresses. What should I do? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="11563683667986"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">Renewals</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11564534574994-How-can-I-renew-my-free-educational-license-for-another-year"> How can I renew my free educational license for another year? </a> </li> <li> <a href="/hc/en-gb/articles/11564605854738-I-d-like-to-renew-my-license-but-I-don-t-see-it-in-my-JetBrains-Account-What-could-be-wrong"> I’d like to renew my license, but I don’t see it in my JetBrains Account. What could be wrong? </a> </li> <li> <a href="/hc/en-gb/articles/11564649319826-I-transferred-to-a-new-school-and-need-to-renew-my-license-What-should-I-do"> I transferred to a new school and need to renew my license. What should I do? </a> </li> <li> <a href="/hc/en-gb/articles/11564686450322-Are-there-any-special-offers-for-students-upon-graduation"> Are there any special offers for students upon graduation? </a> </li>  </ul> </div>  </div>   <div class="js-category-collapse collapse" data-section-id="11564705698962"> <div class="js-category-collapse-header"> <h4 class="js-category-collapse-button category-tree__subtitle"> <span class="_color-black">License usage</span> </h4> </div>  <div class="js-category-collapse-content category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11564724723474-How-do-I-activate-my-license-and-start-using-the-software"> How do I activate my license and start using the software? </a> </li> <li> <a href="/hc/en-gb/articles/11564735082642-Can-I-download-an-activation-code-and-activate-my-educational-license-offline"> Can I download an activation code and activate my educational license offline? </a> </li> <li> <a href="/hc/en-gb/articles/11564793692050-My-account-page-states-that-I-don-t-have-a-license-available-What-could-be-wrong"> My account page states that I don’t have a license available. What could be wrong? </a> </li> <li> <a href="/hc/en-gb/articles/11564854623378-I-m-a-student-and-I-work-part-time-Can-I-use-my-free-educational-license-for-my-work-apprenticeship-or-internship-projects"> I’m a student, and I work part-time. Can I use my free educational license for my work, apprenticeship, or internship projects? </a> </li> <li> <a href="/hc/en-gb/articles/11564856632338-Can-I-use-my-educational-license-on-several-computers"> Can I use my educational license on several computers? </a> </li> <li> <a href="/hc/en-gb/articles/11564872502162-Is-a-free-educational-license-perpetual"> Is a free educational license perpetual? </a> </li>  </ul> </div>  </div>     </div>  </div>   </div>   </div> </section> <section class="section-content no-padding-bottom"> <div class="g-container js-new-request-inline"></div> </section> </main> </div> <div class="page__footer footer _small no-margin-bottom"> <div class="g-container text-left"> <a class="footer__logo__new" href="//www.jetbrains.com"></a> <div> <div class="footer__copyright"> Copyright © 2000–<span class="js-footer-current-year"></span> JetBrains s.r.o. </div> </div> </div> </div> </div>  <script src="//static.zdassets.com/hc/assets/en-gb.f6b84c3dd292d4998ab6.js"></script> <script src="https://jbs.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="513932" data-return-to="https://sales.jetbrains.com/hc/en-gb" data-theme="hc" data-locale="en-gb" data-auth-origin="513932,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"jbs","environment":"production","name":"JetBrains"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-gb","csrf_token":"hc:hcobject:server:0BQIk0UWqVDgKwswBi9rluU462nNeBSNSCPzIhs7sz__1orNJzXGWzNoXeZMp1jESrmhZces5KzQt1yzaPKr4Q","shared_csrf_token":null},"usage_tracking":{"event":"front_page_viewed","data":"BAh7BjoKX21ldGF7DDoPYWNjb3VudF9pZGkDswUMOhNoZWxwX2NlbnRlcl9pZGkEEoLuCzoNYnJhbmRfaWRpA4zXBzoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjoGRVQ6C2xvY2FsZUkiCmVuLWdiBjsLVDoaYW5vbnltb3VzX3RyYWNraW5nX2lkMA==--8e2f36d0315dde5bed810a659556ec27a76dabde","url":"https://sales.jetbrains.com/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":513932,"current_brand_name":"Sales","current_brand_url":"https://jbssales.zendesk.com","current_brand_active":true,"current_path":null,"show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":true,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","general_settings_url":"https://sales.jetbrains.com/hc/admin/general_settings?locale=en-gb","user_segments_url":"https://jbs.zendesk.com/knowledge/user_segments?brand_id=513932","has_gather":true,"has_ckeditor":true,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_lookup_fields_in_guide_legacy_templates":true,"has_edit_user_profile_v2":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://jbs.zendesk.com/knowledge/arrange?brand_id=513932","article_verification_url":"https://jbs.zendesk.com/knowledge/verification?brand_id=513932","has_article_verification":true,"guide_language_settings_url":"https://sales.jetbrains.com/hc/admin/language_settings?locale=en-gb","docs_importer_url":"https://jbs.zendesk.com/knowledge/import_articles?brand_id=513932","content_tags_url":"https://jbs.zendesk.com/knowledge/content_tags?brand_id=513932","community_badges_url":"https://jbs.zendesk.com/knowledge/community_badges?brand_id=513932","community_settings_url":"https://jbs.zendesk.com/knowledge/community_settings?brand_id=513932","gather_plan_state":"subscribed","search_settings_url":"https://jbs.zendesk.com/knowledge/search_settings?brand_id=513932","has_search_settings_in_plan":true,"theming_api_version":3,"theming_settings":{"logo":"/hc/theming_assets/01J0QXKWPB2SCDS5AX8JJK3MRZ","favicon":"/hc/theming_assets/01J0QXKX46VSYVM1V403BZMEYR"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_docs_importer":false,"user_preferred_locale":"en-us","base_locale":"en-gb","has_end_user_session_renewal":true,"has_user_session_cookie_enabled":false,"has_end_user_2fa":true,"has_custom_statuses_enabled":false,"has_generative_answers_in_help_center":false,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":false,"has_guide_service_catalog":false,"version":"v25440"}; </script> <script src="//static.zdassets.com/hc/assets/hc_enduser-d68384437d39435a7330ccf84a2862c6.js"></script> <script type="text/javascript" src="/hc/theming_assets/787891/513932/script.js?digest=22734459880210"></script> </body> </html>

CINXE.COM

Licensing and Purchasing FAQ