My company has placed a purchase order. When will we receive our licenses?

<!DOCTYPE html> <html dir="ltr" lang="en-GB"> <head> <meta charset="utf-8" />  <title>My company has placed a purchase order. When will we receive our licenses? – Licensing and Purchasing FAQ</title> <meta name="description" content="Purchase orders typically take 1-2 business days to process once they are received by our orders department. We will contact you if any..." /><meta property="og:image" content="/hc/theming_assets/01J0QXKWPB2SCDS5AX8JJK3MRZ" /> <meta property="og:type" content="website" /> <meta property="og:site_name" content="Licensing and Purchasing FAQ" /> <meta property="og:title" content="My company has placed a purchase order. When will we receive our licenses?" /> <meta property="og:description" content="Purchase orders typically take 1-2 business days to process once they are received by our orders department. We will contact you if any revisions are necessary in order for us to process your Purc..." /> <meta property="og:url" content="https://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" /> <link rel="canonical" href="https://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"> <link rel="alternate" hreflang="de" href="https://sales.jetbrains.com/hc/de/articles/206544459-Meine-Firma-hat-eine-Bestellung-aufgegeben-Wann-erhalten-wir-unsere-Lizenzen"> <link rel="alternate" hreflang="en-gb" href="https://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"> <link rel="alternate" hreflang="es" href="https://sales.jetbrains.com/hc/es/articles/206544459-Mi-empresa-ha-realizado-un-pedido-Cu%C3%A1ndo-recibiremos-las-licencias"> <link rel="alternate" hreflang="fr" href="https://sales.jetbrains.com/hc/fr/articles/206544459-Mon-entreprise-a-envoy%C3%A9-un-bon-de-commande-Quand-recevrons-nous-nos-licences"> <link rel="alternate" hreflang="ja" href="https://sales.jetbrains.com/hc/ja/articles/206544459-%E7%A7%81%E3%81%AE%E4%BC%9A%E7%A4%BE%E3%81%AF%E6%B3%A8%E6%96%87%E6%9B%B8-puchase-order-%E3%81%AB%E3%81%A6%E7%99%BA%E6%B3%A8%E3%81%97%E3%81%BE%E3%81%97%E3%81%9F-%E3%83%A9%E3%82%A4%E3%82%BB%E3%83%B3%E3%82%B9%E3%81%AF%E3%81%84%E3%81%A4%E5%B1%8A%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B"> <link rel="alternate" hreflang="ko" href="https://sales.jetbrains.com/hc/ko/articles/206544459-%EC%9A%B0%EB%A6%AC-%ED%9A%8C%EC%82%AC%EC%97%90%EC%84%9C-%EA%B5%AC%EB%A7%A4-%EC%A3%BC%EB%AC%B8%EC%84%9C%EB%A5%BC-%EB%B0%9C%ED%96%89%ED%96%88%EC%8A%B5%EB%8B%88%EB%8B%A4-%EB%9D%BC%EC%9D%B4%EC%84%A0%EC%8A%A4%EB%8A%94-%EC%96%B8%EC%A0%9C-%EB%B0%9B%EA%B2%8C-%EB%90%98%EB%82%98%EC%9A%94"> <link rel="alternate" hreflang="pt-br" href="https://sales.jetbrains.com/hc/pt-br/articles/206544459-Minha-empresa-fez-um-pedido-de-compra-Quando-receberemos-nossas-licen%C3%A7as"> <link rel="alternate" hreflang="ru" href="https://sales.jetbrains.com/hc/ru/articles/206544459-%D0%9C%D0%BE%D1%8F-%D0%BA%D0%BE%D0%BC%D0%BF%D0%B0%D0%BD%D0%B8%D1%8F-%D1%80%D0%B0%D0%B7%D0%BC%D0%B5%D1%81%D1%82%D0%B8%D0%BB%D0%B0-%D0%B7%D0%B0%D0%BA%D0%B0%D0%B7-%D0%BD%D0%B0-%D0%BF%D0%BE%D0%BA%D1%83%D0%BF%D0%BA%D1%83-%D0%9A%D0%BE%D0%B3%D0%B4%D0%B0-%D0%BC%D1%8B-%D0%BF%D0%BE%D0%BB%D1%83%D1%87%D0%B8%D0%BC-%D0%BB%D0%B8%D1%86%D0%B5%D0%BD%D0%B7%D0%B8%D0%B8"> <link rel="alternate" hreflang="x-default" href="https://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"> <link rel="alternate" hreflang="zh" href="https://sales.jetbrains.com/hc/zh-tw/articles/206544459-%E6%88%91%E7%9A%84%E5%85%AC%E5%8F%B8%E4%B8%8B%E4%BA%86%E4%B8%80%E5%80%8B%E6%8E%A1%E8%B3%BC%E8%A8%82%E5%96%AE-PO-%E6%88%91%E5%80%91%E4%BB%80%E9%BA%BC%E6%99%82%E5%80%99%E6%9C%83%E6%94%B6%E5%88%B0%E6%8E%88%E6%AC%8A"> <link rel="alternate" hreflang="zh-cn" href="https://sales.jetbrains.com/hc/zh-cn/articles/206544459-%E6%88%91%E7%9A%84%E5%85%AC%E5%8F%B8%E4%B8%8B%E4%BA%86%E4%B8%80%E4%B8%AA%E9%87%87%E8%B4%AD%E8%AE%A2%E5%8D%95-PO-%E6%88%91%E4%BB%AC%E4%BB%80%E4%B9%88%E6%97%B6%E5%80%99%E4%BC%9A%E6%94%B6%E5%88%B0%E6%8E%88%E6%9D%83%E8%AE%B8%E5%8F%AF%E8%AF%81"> <link rel="alternate" hreflang="zh-tw" href="https://sales.jetbrains.com/hc/zh-tw/articles/206544459-%E6%88%91%E7%9A%84%E5%85%AC%E5%8F%B8%E4%B8%8B%E4%BA%86%E4%B8%80%E5%80%8B%E6%8E%A1%E8%B3%BC%E8%A8%82%E5%96%AE-PO-%E6%88%91%E5%80%91%E4%BB%80%E9%BA%BC%E6%99%82%E5%80%99%E6%9C%83%E6%94%B6%E5%88%B0%E6%8E%88%E6%AC%8A"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/787891/513932/style.css?digest=22734459880210"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01J0QXKX46VSYVM1V403BZMEYR"> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link href="//resources.jetbrains.com/storage/ui/fonts/fonts.css" rel="stylesheet" type="text/css"> <link href="/hc/theming_assets/01JCDGZYKE0HZZR40KTY9BCTQ5" rel="stylesheet" type="text/css"> <script src="/hc/theming_assets/01J0QXKVPV0RF54A443EJWRBW4" defer></script> </head> <body class=""> <!– Google Tag Manager –> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-5P98" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5P98');</script> <!– End Google Tag Manager –> <div class="page zendesk"> <div class="page__header position-relative"> <div class="header _default _adaptive"> <div class="g-container _new"> <div class="header__logo-wrap"> <div class="js-open-main-nav-btn hamburger _white _type-close header__hamburger"> <div class="hamburger__icon"></div> </div> <div id="js-header-logo" data-current-product="sales"> <a class="header__logo__new" title="Home" href="/hc/en-gb">Home</a> </div> <div class="header__title">Licensing and Purchasing FAQ</div> </div> <div class="js-open-main-nav-content header__menu"> <div class="header__menu-item"> <a href="/hc/en-gb/requests/new?ticket_form_id=66372" class='submit-a-request header__menu-item-link button'>Contact Support</a> </div> <div class="header__menu-item header-dropdown"> <div class="dropdown" aria-haspopup="true"> <a class="dropdown-toggle"> English (GB) </a> <span class="dropdown-menu dropdown-menu-end" role="menu"> <a href="/hc/change_language/de?return_to=%2Fhc%2Fde%2Farticles%2F206544459-Meine-Firma-hat-eine-Bestellung-aufgegeben-Wann-erhalten-wir-unsere-Lizenzen" dir="ltr" rel="nofollow" role="menuitem"> Deutsch </a> <a href="/hc/change_language/es?return_to=%2Fhc%2Fes%2Farticles%2F206544459-Mi-empresa-ha-realizado-un-pedido-Cu%25C3%25A1ndo-recibiremos-las-licencias" dir="ltr" rel="nofollow" role="menuitem"> Español </a> <a href="/hc/change_language/fr?return_to=%2Fhc%2Ffr%2Farticles%2F206544459-Mon-entreprise-a-envoy%25C3%25A9-un-bon-de-commande-Quand-recevrons-nous-nos-licences" dir="ltr" rel="nofollow" role="menuitem"> Français </a> <a href="/hc/change_language/ja?return_to=%2Fhc%2Fja%2Farticles%2F206544459-%25E7%25A7%2581%25E3%2581%25AE%25E4%25BC%259A%25E7%25A4%25BE%25E3%2581%25AF%25E6%25B3%25A8%25E6%2596%2587%25E6%259B%25B8-puchase-order-%25E3%2581%25AB%25E3%2581%25A6%25E7%2599%25BA%25E6%25B3%25A8%25E3%2581%2597%25E3%2581%25BE%25E3%2581%2597%25E3%2581%259F-%25E3%2583%25A9%25E3%2582%25A4%25E3%2582%25BB%25E3%2583%25B3%25E3%2582%25B9%25E3%2581%25AF%25E3%2581%2584%25E3%2581%25A4%25E5%25B1%258A%25E3%2581%258D%25E3%2581%25BE%25E3%2581%2599%25E3%2581%258B" dir="ltr" rel="nofollow" role="menuitem"> 日本語 </a> <a href="/hc/change_language/ko?return_to=%2Fhc%2Fko%2Farticles%2F206544459-%25EC%259A%25B0%25EB%25A6%25AC-%25ED%259A%258C%25EC%2582%25AC%25EC%2597%2590%25EC%2584%259C-%25EA%25B5%25AC%25EB%25A7%25A4-%25EC%25A3%25BC%25EB%25AC%25B8%25EC%2584%259C%25EB%25A5%25BC-%25EB%25B0%259C%25ED%2596%2589%25ED%2596%2588%25EC%258A%25B5%25EB%258B%2588%25EB%258B%25A4-%25EB%259D%25BC%25EC%259D%25B4%25EC%2584%25A0%25EC%258A%25A4%25EB%258A%2594-%25EC%2596%25B8%25EC%25A0%259C-%25EB%25B0%259B%25EA%25B2%258C-%25EB%2590%2598%25EB%2582%2598%25EC%259A%2594" dir="ltr" rel="nofollow" role="menuitem"> 한국어 </a> <a href="/hc/change_language/pt-br?return_to=%2Fhc%2Fpt-br%2Farticles%2F206544459-Minha-empresa-fez-um-pedido-de-compra-Quando-receberemos-nossas-licen%25C3%25A7as" dir="ltr" rel="nofollow" role="menuitem"> Português do Brasil </a> <a href="/hc/change_language/ru?return_to=%2Fhc%2Fru%2Farticles%2F206544459-%25D0%259C%25D0%25BE%25D1%258F-%25D0%25BA%25D0%25BE%25D0%25BC%25D0%25BF%25D0%25B0%25D0%25BD%25D0%25B8%25D1%258F-%25D1%2580%25D0%25B0%25D0%25B7%25D0%25BC%25D0%25B5%25D1%2581%25D1%2582%25D0%25B8%25D0%25BB%25D0%25B0-%25D0%25B7%25D0%25B0%25D0%25BA%25D0%25B0%25D0%25B7-%25D0%25BD%25D0%25B0-%25D0%25BF%25D0%25BE%25D0%25BA%25D1%2583%25D0%25BF%25D0%25BA%25D1%2583-%25D0%259A%25D0%25BE%25D0%25B3%25D0%25B4%25D0%25B0-%25D0%25BC%25D1%258B-%25D0%25BF%25D0%25BE%25D0%25BB%25D1%2583%25D1%2587%25D0%25B8%25D0%25BC-%25D0%25BB%25D0%25B8%25D1%2586%25D0%25B5%25D0%25BD%25D0%25B7%25D0%25B8%25D0%25B8" dir="ltr" rel="nofollow" role="menuitem"> Русский </a> <a href="/hc/change_language/zh-cn?return_to=%2Fhc%2Fzh-cn%2Farticles%2F206544459-%25E6%2588%2591%25E7%259A%2584%25E5%2585%25AC%25E5%258F%25B8%25E4%25B8%258B%25E4%25BA%2586%25E4%25B8%2580%25E4%25B8%25AA%25E9%2587%2587%25E8%25B4%25AD%25E8%25AE%25A2%25E5%258D%2595-PO-%25E6%2588%2591%25E4%25BB%25AC%25E4%25BB%2580%25E4%25B9%2588%25E6%2597%25B6%25E5%2580%2599%25E4%25BC%259A%25E6%2594%25B6%25E5%2588%25B0%25E6%258E%2588%25E6%259D%2583%25E8%25AE%25B8%25E5%258F%25AF%25E8%25AF%2581" dir="ltr" rel="nofollow" role="menuitem"> 简体中文 </a> <a href="/hc/change_language/zh-tw?return_to=%2Fhc%2Fzh-tw%2Farticles%2F206544459-%25E6%2588%2591%25E7%259A%2584%25E5%2585%25AC%25E5%258F%25B8%25E4%25B8%258B%25E4%25BA%2586%25E4%25B8%2580%25E5%2580%258B%25E6%258E%25A1%25E8%25B3%25BC%25E8%25A8%2582%25E5%2596%25AE-PO-%25E6%2588%2591%25E5%2580%2591%25E4%25BB%2580%25E9%25BA%25BC%25E6%2599%2582%25E5%2580%2599%25E6%259C%2583%25E6%2594%25B6%25E5%2588%25B0%25E6%258E%2588%25E6%25AC%258A" dir="ltr" rel="nofollow" role="menuitem"> 繁體中文 </a> </span> </div> </div> <div class="header__menu-item header-dropdown"> <a class="login" rel="nofollow" data-auth-action="signin" title="Opens a dialogue" role="button" href="/hc/en-gb/signin?return_to=https%3A%2F%2Fsales.jetbrains.com%2Fhc%2Fen-gb%2Farticles%2F206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"> Sign in </a> </div> </div> <div class="header-buttons-wrapper"> <button class="js-header-search-button header-search-button header-buttons-wrapper__button"></button> </div> </div> </div> <div class="js-header-search-container slide-content header-search-container zendesk-header-search-container"> <div class="g-container"> <form role="search" class="header-search-container__form" data-search="" data-instant="true" autocomplete="off" action="/hc/en-gb/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search" /> <input type="submit" name="commit" value="Search" /></form> </div> </div> </div> <div class="page__content container"> <main role="main"> <section class="section-content"> <div class="g-container"> <nav aria-label="Current location"> <ol class="breadcrumbs"> <li> <a href="/hc/en-gb">Licensing and Purchasing FAQ</a> </li> <li> <a href="/hc/en-gb/categories/200817345-Licensing-model-overview">Licensing model overview</a> </li> <li> <a href="/hc/en-gb/sections/201563079-License-delivery">License delivery</a> </li> </ol> </nav> <div class="g-row"> <div class="g-col-8 _md-12 article-content"> <article class="article"> <header class="article-header"> <div class="g-row"> <div class="g-col-12"> <h1 class="no-margin-top no-margin-bottom"> My company has placed a purchase order. When will we receive our licenses? <span class="subscribe-wrapper"> <div data-helper="subscribe" data-json="{"item":"article","url":"/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses/subscription.json","follow_label":"Follow","unfollow_label":"Unfollow","following_label":"Following","can_subscribe":true,"is_subscribed":false}"></div> </span> </h1> </div> </div> </header> <div class="g-row margin-bottom-vertical-unit"> <div class="g-col-12"> <div class="article-body markdown"> <p>Purchase orders typically take 1-2 business days to process once they are received by our orders department. </p> <p>We will contact you if any revisions are necessary in order for us to process your Purchase Order.</p> </div> </div> </div> <footer class="article-footer margin-bottom-vertical-unit-half"> <div class="g-row"> <div class="g-col _sm-12 margin-bottom-vertical-unit-half"> <h3 class="article-footer__title">Was this article helpful?</h3> <div class="article-vote"> <div class="article-vote-controls"> <button type="button" class="article-vote-up" data-helper="vote" data-item="article" data-type="up" data-id="206544459" data-upvote-count="2" data-vote-count="8" data-vote-sum="-4" data-vote-url="/hc/en-gb/articles/206544459/vote" data-value="null" data-label="2 out of 8 found this helpful" data-selected-class="article-voted" aria-label="This article was helpful" aria-pressed="false">Yes</button> <button type="button" class="article-vote-down" data-helper="vote" data-item="article" data-type="down" data-id="206544459" data-upvote-count="2" data-vote-count="8" data-vote-sum="-4" data-vote-url="/hc/en-gb/articles/206544459/vote" data-value="null" data-label="2 out of 8 found this helpful" data-selected-class="article-voted" aria-label="This article was not helpful" aria-pressed="false">No</button> </div> <div class="article-vote-count color-gray-medium no-margin-bottom"> <span class="article-vote-label color-gray-medium-light" data-helper="vote" data-item="article" data-type="label" data-id="206544459" data-upvote-count="2" data-vote-count="8" data-vote-sum="-4" data-vote-url="/hc/en-gb/articles/206544459/vote" data-value="null" data-label="2 out of 8 found this helpful">2 out of 8 found this helpful</span> </div> </div> </div> <div class="margin-bottom-vertical-unit-half"> <h3 class="article-footer__title">Share</h3> <div class="share-wrapper"> <ul class="share"> <li> <a href="https://www.facebook.com/share.php?title=My+company+has+placed+a+purchase+order.+When+will+we+receive+our+licenses%3F&u=https%3A%2F%2Fsales.jetbrains.com%2Fhc%2Fen-gb%2Farticles%2F206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" class="share-facebook" aria-label="Facebook"> <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-label="Share this page on Facebook"> <path fill="currentColor" d="M6 0a6 6 0 01.813 11.945V7.63h1.552l.244-1.585H6.812v-.867c0-.658.214-1.242.827-1.242h.985V2.55c-.173-.024-.538-.075-1.23-.075-1.444 0-2.29.767-2.29 2.513v1.055H3.618v1.585h1.484v4.304A6.001 6.001 0 016 0z"/> </svg> </a> </li> <li> <a href="https://twitter.com/share?lang=en&text=My+company+has+placed+a+purchase+order.+When+will+we+receive+our+licenses%3F&url=https%3A%2F%2Fsales.jetbrains.com%2Fhc%2Fen-gb%2Farticles%2F206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" class="share-twitter" aria-label="X Corp"> <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-label="Share this page on X Corp"> <path fill="currentColor" d="M.0763914 0 3.60864 0 6.75369 4.49755 10.5303 0 11.6586 0 7.18498 5.11431 12 12 8.46775 12 5.18346 7.30333 1.12825 12 0 12 4.7531 6.6879z"/> </svg> </a> </li> <li> <a href="https://www.linkedin.com/shareArticle?mini=true&source=Sales&title=My+company+has+placed+a+purchase+order.+When+will+we+receive+our+licenses%3F&url=https%3A%2F%2Fsales.jetbrains.com%2Fhc%2Fen-gb%2Farticles%2F206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" class="share-linkedin" aria-label="LinkedIn"> <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-label="Share this page on LinkedIn"> <path fill="currentColor" d="M10.8 0A1.2 1.2 0 0112 1.2v9.6a1.2 1.2 0 01-1.2 1.2H1.2A1.2 1.2 0 010 10.8V1.2A1.2 1.2 0 011.2 0h9.6zM8.09 4.356a1.87 1.87 0 00-1.598.792l-.085.133h-.024v-.783H4.676v5.727h1.778V7.392c0-.747.142-1.47 1.068-1.47.913 0 .925.854.925 1.518v2.785h1.778V7.084l-.005-.325c-.05-1.38-.456-2.403-2.13-2.403zm-4.531.142h-1.78v5.727h1.78V4.498zm-.89-2.846a1.032 1.032 0 100 2.064 1.032 1.032 0 000-2.064z"/> </svg> </a> </li> </ul> <a class="share__email" href="mailto:?subject=Licensing and Purchasing FAQ Community: My company has placed a purchase order. When will we receive our licenses?&body=I would like to share an article in Licensing and Purchasing FAQ Community with you: %22My company has placed a purchase order. When will we receive our licenses?%22 by JetBrains Support%0Dhttps://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses"></a> </div> </div> </div> </footer> <div class="article-more-questions margin-top-vertical-unit margin-bottom-vertical-unit-md"> <h2>Have more questions?</h2> <a href="/hc/en-gb/requests/new?ticket_form_id=66372" class='button _secondary _light _fluid-sm'>Submit a request</a> </div> </article> </div> <div class="g-col-3 _md-6 _sm-12 _offset-1 _offset-md-0"> <nav class="page-sidebar"> <h3>Articles in this section</h3> <ul> <li> <a href="/hc/en-gb/articles/206544749-How-do-you-deliver-licenses" class="">How do you deliver licenses?</a> </li> <li> <a href="/hc/en-gb/articles/207241045-Do-you-ship-any-physical-products" class="">Do you ship any physical products?</a> </li> <li> <a href="/hc/en-gb/articles/207240995-Why-do-you-need-my-address-if-you-don-t-ship-products" class="">Why do you need my address if you don't ship products?</a> </li> <li> <a href="/hc/en-gb/articles/206544529-I-completed-my-online-order-and-received-confirmation-When-will-I-get-my-license" class="">I completed my online order and received confirmation. When will I get my license?</a> </li> <li> <a href="/hc/en-gb/articles/207240885-I-did-not-receive-a-license-purchased-online-Where-is-my-license" class="">I did not receive a license purchased online. Where is my license?</a> </li> <li> <a href="/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" class="current-article">My company has placed a purchase order. When will we receive our licenses?</a> </li> <li> <a href="/hc/en-gb/articles/207240835-I-just-paid-a-proforma-invoice-How-long-will-it-take-to-deliver-my-license" class="">I just paid a proforma invoice. How long will it take to deliver my license?</a> </li> </ul> </nav>  <nav class="page-sidebar"> <section class="related-articles"> <h2 class="related-articles-title">Related articles</h2> <ul> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCJIjEd1CDzoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkES55PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJiL2hjL2VuLWdiL2FydGljbGVzLzE2Nzc5ODUxMTQ2MTMwLVdoeS1hcmUtdXNlcnMtbmFtZXMtaGlkZGVuLWluLXRoZS1saXN0LW9mLWFzc2lnbmVkLWxpY2Vuc2VzBjsIVDoJcmFua2kG--036abc329562f25a172ed1f0bd5f41dcedeeccbc" rel="nofollow">Why are users' names hidden in the list of assigned licenses?</a> </li> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkEZ9lsDDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkES55PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJtL2hjL2VuLWdiL2FydGljbGVzLzIwODQ2MDEzNS1DYW4tSS11c2UtdGhlLXNhbWUtSmV0QnJhaW5zLUFjY291bnQtZm9yLWJvdGgtcGVyc29uYWwtYW5kLWNvbXBhbnktbGljZW5zZXMGOwhUOglyYW5raQc%3D--ac54ddacd92ff2e6d68c20137aa08208db2356f7" rel="nofollow">Can I use the same JetBrains Account for both personal and company licenses?</a> </li> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkEcz9aDDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkES55PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJhL2hjL2VuLWdiL2FydGljbGVzLzIwNzI0MTA3NS1XaGF0LWlzLXRoZS1kaWZmZXJlbmNlLWJldHdlZW4tY29tbWVyY2lhbC1hbmQtcGVyc29uYWwtbGljZW5zZXMGOwhUOglyYW5raQg%3D--e6d3497dc6086a9f2365b872fe7bc2e71fd67990" rel="nofollow">What is the difference between commercial and personal licenses?</a> </li> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGkEjT5aDDoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkES55PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJGL2hjL2VuLWdiL2FydGljbGVzLzIwNzI0MDg0NS1XaGF0LWlzLWEtcGVycGV0dWFsLWZhbGxiYWNrLWxpY2Vuc2UGOwhUOglyYW5raQk%3D--da7f78ec4f088e4f342f3ffce3ff3f6bbf837ff2" rel="nofollow">What is a perpetual fallback license?</a> </li> <li> <a href="/hc/en-gb/related/click?data=BAh7CjobZGVzdGluYXRpb25fYXJ0aWNsZV9pZGwrCOMUqdJTADoYcmVmZXJyZXJfYXJ0aWNsZV9pZGkES55PDDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoIdXJsSSJaL2hjL2VuLWdiL2FydGljbGVzLzM2MDAxNjU4MTg1OS1XaGF0LWlzLWEtQ2xhc3Nyb29tLWxpY2Vuc2UtYW5kLXdoby1xdWFsaWZpZXMtZm9yLW9uZQY7CFQ6CXJhbmtpCg%3D%3D--cf2ca3cf4c51a3da9c77c81797ec9ea01a98247c" rel="nofollow">What is a Classroom license and who qualifies for one?</a> </li> </ul> </section> </nav>  </div> </div> </div> </section> </main> </div> <div class="page__footer footer _small no-margin-bottom"> <div class="g-container text-left"> <a class="footer__logo__new" href="//www.jetbrains.com"></a> <div> <div class="footer__copyright"> Copyright © 2000–<span class="js-footer-current-year"></span> JetBrains s.r.o. </div> </div> </div> </div> </div>  <script src="//static.zdassets.com/hc/assets/en-gb.f6b84c3dd292d4998ab6.js"></script> <script src="https://jbs.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="513932" data-return-to="https://sales.jetbrains.com/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses" data-theme="hc" data-locale="en-gb" data-auth-origin="513932,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"jbs","environment":"production","name":"JetBrains"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-gb","csrf_token":"hc:hcobject:server:QtRD6YQ0ZAIkmfnus9o1K9G5JFJ3_QREe4DX2WhK-RZd4r7x4ZoLQksb_4SDTrClbm3RUGZ3VbCZk_evhuF4Dw","shared_csrf_token":null},"usage_tracking":{"event":"article_viewed","data":"BAh7CDoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoPYXJ0aWNsZV9pZGkES55PDDoKX21ldGF7DDoPYWNjb3VudF9pZGkDswUMOhNoZWxwX2NlbnRlcl9pZGkEEoLuCzoNYnJhbmRfaWRpA4zXBzoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsGVDsASSIKZW4tZ2IGOwZUOhphbm9ueW1vdXNfdHJhY2tpbmdfaWQw--40cdb5bdf5fc880818fdcf3420af18204af3c304","url":"https://sales.jetbrains.com/hc/activity"},"current_record_id":"206544459","current_record_url":"/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses","current_record_title":"My company has placed a purchase order. When will we receive our licenses?","current_text_direction":"ltr","current_brand_id":513932,"current_brand_name":"Sales","current_brand_url":"https://jbssales.zendesk.com","current_brand_active":true,"current_path":"/hc/en-gb/articles/206544459-My-company-has-placed-a-purchase-order-When-will-we-receive-our-licenses","show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":true,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","general_settings_url":"https://sales.jetbrains.com/hc/admin/general_settings?locale=en-gb","user_segments_url":"https://jbs.zendesk.com/knowledge/user_segments?brand_id=513932","has_gather":true,"has_ckeditor":true,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_lookup_fields_in_guide_legacy_templates":true,"has_edit_user_profile_v2":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://jbs.zendesk.com/knowledge/arrange?brand_id=513932","article_verification_url":"https://jbs.zendesk.com/knowledge/verification?brand_id=513932","has_article_verification":true,"guide_language_settings_url":"https://sales.jetbrains.com/hc/admin/language_settings?locale=en-gb","docs_importer_url":"https://jbs.zendesk.com/knowledge/import_articles?brand_id=513932","content_tags_url":"https://jbs.zendesk.com/knowledge/content_tags?brand_id=513932","community_badges_url":"https://jbs.zendesk.com/knowledge/community_badges?brand_id=513932","community_settings_url":"https://jbs.zendesk.com/knowledge/community_settings?brand_id=513932","gather_plan_state":"subscribed","search_settings_url":"https://jbs.zendesk.com/knowledge/search_settings?brand_id=513932","has_search_settings_in_plan":true,"theming_api_version":3,"theming_settings":{"logo":"/hc/theming_assets/01J0QXKWPB2SCDS5AX8JJK3MRZ","favicon":"/hc/theming_assets/01J0QXKX46VSYVM1V403BZMEYR"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_docs_importer":false,"user_preferred_locale":"en-us","base_locale":"en-gb","has_end_user_session_renewal":true,"has_user_session_cookie_enabled":false,"has_end_user_2fa":true,"has_custom_statuses_enabled":false,"has_generative_answers_in_help_center":false,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":false,"has_guide_service_catalog":false,"version":"v25448"}; </script> <script src="//static.zdassets.com/hc/assets/hc_enduser-d68384437d39435a7330ccf84a2862c6.js"></script> <script type="text/javascript" src="/hc/theming_assets/787891/513932/script.js?digest=22734459880210"></script> </body> </html>

CINXE.COM

My company has placed a purchase order. When will we receive our licenses? – Licensing and Purchasing FAQ