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Kuba Rogalski | Page 2 of 6
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2.23.21.56.47.96.9 1.38.41.42.81.68 1.37.9.43.16 1.06.35 2.23.4 1.27.07 1.65.08 4.85.08 3.2 0 3.58-.01 4.85-.07a6.64 6.64 0 0 0 2.23-.42c.56-.21.96-.47 1.38-.9.42-.41.68-.81.9-1.37.16-.43.35-1.06.4-2.23.07-1.27.08-1.65.08-4.85 0-3.2-.01-3.58-.07-4.85a6.64 6.64 0 0 0-.42-2.23 3.72 3.72 0 0 0-.9-1.38 3.72 3.72 0 0 0-1.37-.9 6.64 6.64 0 0 0-2.23-.4zM12 5.83a6.16 6.16 0 1 1 0 12.33 6.16 6.16 0 0 1 0-12.32zM12 16a4 4 0 1 1 0-8 4 4 0 0 1 0 8zm7.85-10.4a1.44 1.44 0 1 1-2.88 0 1.44 1.44 0 0 1 2.88 0z" fill="currentColor" fill-rule="evenodd"></path></svg> </a> </div></div> </div> </div> </div><div class="o-container u-maxw-8 success-author-bio u-Mb-xl xl:u-Mb-3xl"><h2>About me</h2> <p>I started my marketing adventure in 2015, and I’ve been working for SaaS companies ever since. Once a community manager, I figured out along the way that writing is my jam, and I call myself a content marketing specialist now. Outside of Success, I’m also the guy behind the LiveChat newsletter.</p> <p>I spend most of my free time bringing up our little son with my wife, and that’s such a fun ride! In the meantime, I watch lots of football and love playing it myself. Photography is my thing as well, so I carry my camera in my backpack most of the time.</p> <h2>Favorite newsletter</h2> <p><iframe title="“Home” — theClikk" class="wp-embedded-content" sandbox="allow-scripts" security="restricted" src="https://theclikk.com/embed/#?secret=581IAeofng" data-secret="581IAeofng" width="500" height="282" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe></p> <h2>Favorite show</h2> <p>Mindhunter</p> </div><div class="u-bg-gray-900 u-Mt-lg xl:u-Mt-xl u-Pt-lg xl:u-Pt-xl u-Pb-lg xl:u-Pb-2xl"> <div id="author-posts"><div class="o-container"><h2 class="u-text-p3 u-Mb-lg">My articles</h2><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog5-8.png 2x" alt="How to Use LiveChat Reports to Plan Your Customer Service" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/livechat-managers-use-reports-to-plan-customer-service/" class="category-list-item__a">How to Use LiveChat Reports to Plan Your Customer Service</a></h2> <p class="u-text-p6">Team management isn't about bossing people around — but you already know that. It's mainly about planning your team's work and unlocking its full potential. Being a support leader is a little like being a coach — a soccer coach, for instance. First, you plan your team's tactics.... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars v--unfold"> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a">Olga Rogacka</a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a"> and <a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"> </span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">7 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jun 20, 2022</span> </div> </div> </div> </div> </article> <div class="home-popular-grid u-Mt-lg"><div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2022/06/maria-teneva-rMtdZ9jGxYM-unsplash-scaled.jpg 2x" alt="Startup Incubator and Accelerator Are Not One and the Same" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Grow</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Jun 09</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/startup-incubator-accelerator/" class="u-text-black v--no-underline success-link-overlay__a">Startup Incubator and Accelerator Are Not One and the Same</a></h3> <p class="u-text-p7 u-mb-lg">You want to start a business. Your idea of what your product or service will do is crystal clear. You’re excited about telling the world about it and selling it to your... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/10/844x475_header_image_success-3.png 2x" alt="6 Customer Service Skills You’ll Need This Holiday Season" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Support</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Nov 25</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars v--unfold"> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/jacob-firuta.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/success/authors/jacob-firuta/" class="u-text-p8 success-authors-info__a">Jacob Firuta</a href="/success/authors/jacob-firuta/" class="u-text-p8 success-authors-info__a"> and <a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"> </span></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/good-customer-service-skills/" class="u-text-black v--no-underline success-link-overlay__a">6 Customer Service Skills You’ll Need This Holiday Season</a></h3> <p class="u-text-p7 u-mb-lg">Good customer service leads to good business results. There’s no denying that. And to deliver good customer service, you need a team of dedicated agents with a very... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/12/844x475_header_image_success.png 2x" alt="Holiday Email Subject Lines to Woo Your On-the-Go Subscribers" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Connect</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Nov 23</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars v--unfold"> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/Kevin-George_avatar_1528984556.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"> and <a href="/success/authors/kevin-george/" class="u-text-p8 success-authors-info__a">Kevin George</a href="/success/authors/kevin-george/" class="u-text-p8 success-authors-info__a"> </span></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/holiday-email-subject-lines/" class="u-text-black v--no-underline success-link-overlay__a">Holiday Email Subject Lines to Woo Your On-the-Go Subscribers</a></h3> <p class="u-text-p7 u-mb-lg">Imagine you’re walking back home from work and you meet two strangers at different times, each of them asking for help. The first guy goes, “Hey, you! Come here and help... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2018/10/Frame-10-scaled.jpg 2x" alt="How To Handle Increased Customer Service Demand In Your Ecommerce Store This Holiday Season" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Sell</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Nov 16</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars v--unfold"> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/Mateusz-Pliszka_avatar_1534249144.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"> and <a href="/success/authors/mateusz-pliszka/" class="u-text-p8 success-authors-info__a">Mateusz Pliszka</a href="/success/authors/mateusz-pliszka/" class="u-text-p8 success-authors-info__a"> </span></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/holiday-season-in-ecommerce/" class="u-text-black v--no-underline success-link-overlay__a">How To Handle Increased Customer Service Demand In Your Ecommerce Store This Holiday Season</a></h3> <p class="u-text-p7 u-mb-lg">You’re an ecommerce store owner waking up on the morning of Black Friday. You’ve been preparing your promotional campaign for a few weeks or even months ahead of time.... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2016/12/Frame-9-scaled.jpg 2x" alt="7 Ways to Show Customer Appreciation This Holiday Season" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Connect</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Nov 10</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars v--unfold"> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/author-default-avatar.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"> and <span class="u-text-p8 success-authors-info__a">Jessica Thiefels</span> </span></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/show-customer-appreciation/" class="u-text-black v--no-underline success-link-overlay__a">7 Ways to Show Customer Appreciation This Holiday Season</a></h3> <p class="u-text-p7 u-mb-lg">When was the last time you felt appreciated as a customer or showed customer appreciation? How do you even do that? Do you just say, “Thanks for shopping with us!” Or is... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2021/10/hero-article.png 2x" alt="Video Shopping and What Does Coffee Have To Do With It?" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Inside LiveChat</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Oct 13</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/kuba-rogalski2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a">Kuba Rogalski</a href="/success/authors/kuba-rogalski/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/video-shopping/" class="u-text-black v--no-underline success-link-overlay__a">Video Shopping and What Does Coffee Have To Do With It?</a></h3> <p class="u-text-p7 u-mb-lg">For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> </div><div class="u--Mt-xs u-Mb-lg"> <ul class="success-pagination"> <li class="success-pagination__item success-pagination__previous "> <a href="/success/authors/kuba-rogalski/"> <svg class="md:u-mr-sm" width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.58.52a.75.75 0 00-1.06-.1l-6 5a.75.75 0 000 1.16l6 5a.75.75 0 10.96-1.16L2.18 6l5.3-4.42a.75.75 0 00.1-1.06z" fill="#000"/> </svg> <span class="u-hidden md:u-inline">Previous</span> </a> </li><li class="success-pagination__item"> <a href="/success/authors/kuba-rogalski/#author-posts" class="">1</a> </li><li class="success-pagination__item"> <a href="/success/authors/kuba-rogalski/2/#author-posts" class="v--active">2</a> </li><li class="success-pagination__item"> <a 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<div class="u-flex u-flex-wrap u-justify-center sm:u-justify-start success-author-cards"><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png 2x" alt="Olga Rogacka" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/olga-rogacka/" class="success-link-overlay__a u-text-black v--no-underline">Olga Rogacka</a> </h2> <p class="u-text-p6">Editor in Chief at Success</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2023/10/pawel_profile.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2023/10/pawel_profile.jpeg 2x" alt="Paweł Hałabuda" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/pawel-halabuda/" class="success-link-overlay__a u-text-black v--no-underline">Paweł Hałabuda</a> </h2> <p class="u-text-p6">Head of Communication</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder 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src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png 2x" alt="Tomasz Ziętek" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/tomasz-zietek/" class="success-link-overlay__a u-text-black v--no-underline">Tomasz Ziętek</a> </h2> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Kaia-Madalinska.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2021/03/Kaia-Madalinska.png 2x" alt="Kaia Madalinska" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/kaia-madalinska/" class="success-link-overlay__a u-text-black v--no-underline">Kaia Madalinska</a> </h2> <p class="u-text-p6">Video Storyteller at Success</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/marcos-bravo2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/marcos-bravo2.png 2x" alt="Marcos Bravo" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/marcos-bravo/" class="success-link-overlay__a u-text-black v--no-underline">Marcos Bravo</a> </h2> <p class="u-text-p6">Video Creator, Host, and Marketing Veteran at Success</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2022/08/1ED2DF54-4B64-4196-B416-D7C563E70EB8_1_201_a.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2022/08/1ED2DF54-4B64-4196-B416-D7C563E70EB8_1_201_a.jpeg 2x" alt="Ola Górska" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/ola-gorska/" class="success-link-overlay__a u-text-black v--no-underline">Ola Górska</a> </h2> <p class="u-text-p6">Customer Education Specialist at LiveChat</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/david-street2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/david-street2.png 2x" alt="David Street" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/david-street/" class="success-link-overlay__a u-text-black v--no-underline">David Street</a> </h2> <p class="u-text-p6">Copywriter at Success</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/marta-kuzma2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_440,h_440,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/marta-kuzma2.png 2x" alt="Marta Kuzma" class="success-author-card__image success-featured-image"> </div> <h2 class="u-text-p5-bold u-mb-sm"> <a href="/success/authors/marta-kuzma/" class="success-link-overlay__a u-text-black v--no-underline">Marta Kuzma</a> </h2> <p class="u-text-p6">Content Marketing Specialist at Success</p> </div> </div><div class="u-basis-4 u-px-lg u-flex"><div class="success-author-card success-link-overlay success-hover u-basis-12 u-rounded"> <div class="success-featured-image-holder success-author-card__image-holder"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_220,h_220,c_fit/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/daria-zaboj2.png" 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