Grow: Do Business Better | Success by LiveChat

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0 0018.1 0c.5 0 1.7 0 2.7-1.1.7-.8 1-2.6 1-2.6s.3-2.1.3-4.3v-2c0-2-.3-4.2-.3-4.2z" fill="currentColor"/> </svg> </span> Subscribe </a> </div> </div> </div> </div> <h1 class="u-text-p2 u-mb-0"><span class="u-text-mark">Grow</span></h1 class="u-text-p2"> <p class="u-text-p5 u-mt-xl u-mb-0 u-maxw-8 u-mx-auto">Selling grows your business, but so do a lot of other improvements. In <em>Grow</em> we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.</p> </div> <div class="o-container" > <div class="category-grid" data-target="finite-loader.list"><article class="success-featured-image-holder category-list-featured-item hover:u-shadow-2xl"> <div class="category-list-featured-item__a success-link-overlay"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1120,h_450,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2017/03/growth-hacking.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2240,h_900,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2017/03/growth-hacking.jpg 2x" width="1144" height="450" alt="" class="category-list-featured-item__image"> <div class="category-list-featured-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-lg"> <a href="/success/what-is-growth-hacking/" class="success-link-overlay__a u-text-white v--no-underline">What Is Growth Hacking and How to Use It in Business</a> </h2> <div class="category-list-featured-item__meta"> <div class="c-meta"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2021/04/Justyna-Polaczyk-headshot.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/justyna-polaczyk/" class="u-text-p8 success-authors-info__a">Justyna Polaczyk</a href="/success/authors/justyna-polaczyk/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt=""> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Aug 2, 2024</span> </div> </div> </div> </div> </div> </article><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/124900.jpg 2x" alt="All You Need to Know about Ecommerce Consulting Services" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/ecommerce-consulting-services/" class="category-list-item__a">All You Need to Know about Ecommerce Consulting Services</a></h2> <p class="u-text-p6">As an ecommerce entrepreneur, your goal should always be to grow your business. However, this is easier said than done, even if you have a lot of experience running an ecommerce business.  Even with the best intentions, your sales figures may eventually plateau, customers... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Aleskandra-Tadrzak-avatar-yellow.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a">Aleksandra Tadrzak</a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">22 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jun 28, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/shpify-bots-guide.jpg 2x" alt="Shopify Bots: The Key to Growing Your Ecommerce Store" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/shopify-bots/" class="category-list-item__a">Shopify Bots: The Key to Growing Your Ecommerce Store</a></h2> <p class="u-text-p6">Shopify is one of the world’s most popular ecommerce platforms. With over two million global users, brands and businesses of every size rely on Shopify to build and run their online stores.  A Shopify store is easily accessible for customers, allowing them to shop online... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Aleskandra-Tadrzak-avatar-yellow.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a">Aleksandra Tadrzak</a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">10 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jun 5, 2024</span> </div> </div> </div> </div> </article> <div class="md:u-flex u-items-center u-rounded u-bg-accent u-Pt-md md:u-Pt-sm u-Pl-sm md:u-Pl-lg u-My-md"> <div class="u-basis-6 u-Pb-sm u-Pr-sm md:u-pr-0"> <p class="u-text-p3 u-mb-md">Connect with customers</p> <p>LiveChat is a complete customer service platform that delights your customers and fuels your sales</p> <form action="https://accounts.livechat.com/signup" class="sm:u-flex" method="GET" data-controller="signup" data-action="signup#submit"> <input type="email" class="u-text-p8 success-subscribe__input v--right u-basis-8 u-mb-sm sm:u-mb-0 u-mr-sm" placeholder="Enter your email" required> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.livechat.com/success/shopify-bots/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup u-w-full u-basis-4" placeholder="enter email">Sign up free</button> </form> </div> <div class="u-basis-6 md:u-Pl-md u-Mt-sm md:u-mt-0 u-self-end"> <img src="/success/sign-up-2.png" alt="" /> </div> </div><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/06/proactive-live-chat.jpg 2x" alt="Proactive Live Chat: Benefits, Example Use Cases, and More" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/proactive-live-chat/" class="category-list-item__a">Proactive Live Chat: Benefits, Example Use Cases, and More</a></h2> <p class="u-text-p6">Engaging visitors, whether first-time or returning, is essential for online businesses. The first point of contact is a great way to introduce your business, products, and services to your customers or provide help to those who need it.  One of the best ways to do this is... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a">Tomasz Ziętek</a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">15 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jun 4, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/customer-service-ROI-scaled.jpg 2x" alt="How to Measure Customer Service ROI Step-By-Step in 2024" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/measure-customer-service-roi/" class="category-list-item__a">How to Measure Customer Service ROI Step-By-Step in 2024</a></h2> <p class="u-text-p6">Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI? Let’s explore how LiveChat empowers companies to deliver exceptional customer experience and quantify their... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/06/olga-rogacka2.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a">Olga Rogacka</a href="/success/authors/olga-rogacka/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">12 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">May 23, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/21-Customer-Success-KPIs-You-Can-Follow.jpg 2x" alt="21 Customer Success KPIs You Can Follow" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/customer-success-kpis/" class="category-list-item__a">21 Customer Success KPIs You Can Follow</a></h2> <p class="u-text-p6">In the business world, numbers speak volumes, especially regarding key performance indicators (KPIs). They are a roadmap for your business's success, helping you measure important aspects like sales, customer satisfaction, and efficiency. Without KPIs, it's like driving... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a">Tomasz Ziętek</a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">19 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">May 13, 2024</span> </div> </div> </div> </div> </article> <div class="u-pl-lg sm:u-pl-sm u-pr-lg sm:u-Pr-md md:u-Px-md xl:u-Px-lg u-bg-white u-rounded-sm sm:u-flex"> <img src="/success/subscribe-4.svg" class="u-hidden sm:u-block md:u-hidden u-basis-3 u-self-end u-maxw-2" alt=""> <div class="md:u-flex u-basis-9 md:u-basis-12 sm:u-Pl-md md:u-pl-0"> <div class="u-basis-6 u-Pt-md md:u-Pb-md u-Pr-sm"> <h3 class="u-text-p4">Stay updated</h3> <p class="u-mb-0">Get monthly insights hand-picked by our editorial team. Act on it.</p> </div> <img src="/success/subscribe-2.svg" class="u-hidden md:u-block u-basis-3 lg:u-basis-3 xl:u-basis-2 u-self-end u-maxw-2" alt=""> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" class="xl:u-flex u-basis-7 u-pt-lg md:u-Pt-md u-Pb-md u-items-center md:u-Pl-md" data-controller="track" data-track-category="Success" data-track-action="Newsletter subscription" data-track-label="Category page" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="68e71cd045"> <input type="email" autocapitalize="off" autocorrect="off" name="MERGE0" id="category-page-MERGE0" class="u-text-p8 success-subscribe__input success-subscribe__email v--right u-basis-8 u-mr-md u-mb-md xl:u-mb-0" placeholder="What's your email?"> <button type="submit" class="c-btn v--dark u-basis-4 u-w-full" placeholder="enter email">Subscribe</button> </form> </div> <img src="/success/subscribe-2.svg" class="sm:u-hidden u-maxw-2" alt=""> </div><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/How-to-Find-and-Fix-Customer-Pain-Points.jpg 2x" alt="How to Find and Fix Customer Pain Points" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/customer-pain-points-2/" class="category-list-item__a">How to Find and Fix Customer Pain Points</a></h2> <p class="u-text-p6">Do you want happy customers who are loyal to your brand?With 54% of customers moving to a competitor after a single negative experience, addressing customer pain points is the way to go.  While identifying these issues may seem intuitive, assumptions can lead to repeated... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a">Tomasz Ziętek</a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">12 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">May 10, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Customer-Self-Service-Tips-Benefits-and-the-Future-of-Customer-Service.jpg 2x" alt="Customer Self-Service: Tips, Benefits, and the Future of Customer Service" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/customer-self-service/" class="category-list-item__a">Customer Self-Service: Tips, Benefits, and the Future of Customer Service</a></h2> <p class="u-text-p6">Happy customers are the core of any successful business. However, many companies are facing challenges in customer support, as customers expect quick and high-quality service and issue resolutions. And when their expectations are not met, they switch to competitors. According to... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a">Tomasz Ziętek</a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">10 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">May 6, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/04/pexels-olly-845451.jpg 2x" alt="Customer Care Explained: Definitions, Benefits, Challenges, and More" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/customer-care/" class="category-list-item__a">Customer Care Explained: Definitions, Benefits, Challenges, and More</a></h2> <p class="u-text-p6">In the digital transformation era, live chat service emerges as a crucial tool when exceptional customer care is key to business success. By incorporating live chat, you can provide immediate assistance, elevate customer support standards, and enhance the overall user experience.... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2022/09/image.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a">Tomasz Ziętek</a href="/success/authors/tomasz-zietek/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">15 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Apr 24, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2024/03/124621.jpg 2x" alt="AI-Powered Customer Support: The Future Of Customer Service" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/ai-customer-support-software/" class="category-list-item__a">AI-Powered Customer Support: The Future Of Customer Service</a></h2> <p class="u-text-p6">Providing an exceptional customer experience is critical for companies to succeed in the current business landscape. And keeping clients is more financially advantageous compared to obtaining new ones. Artificial intelligence is becoming increasingly crucial in revolutionizing... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2024/05/Aleskandra-Tadrzak-avatar-yellow.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a">Aleksandra Tadrzak</a href="/success/authors/aleksandra-tadrzak/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">20 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Mar 19, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/johan-godinez-dDYRYivNzbI-unsplash-scaled-e1585666666590.jpg 2x" alt="The Ultimate Guide to Customer Satisfaction: How to Measure, Improve, and Maintain High Levels" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/high-customer-satisfaction/" class="category-list-item__a">The Ultimate Guide to Customer Satisfaction: How to Measure, Improve, and Maintain High Levels</a></h2> <p class="u-text-p6">Think about how you would feel if you stepped into your local gym and the personal trainer greeted you by name with an enthusiastic and friendly smile. You have a short conversation about your progress and goals and they offer some suggestions. After your workout, they wish you a... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/Jacquelyn-Dunham.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/jacquelyn-dunham/" class="u-text-p8 success-authors-info__a">Jacquelyn Dunham</a href="/success/authors/jacquelyn-dunham/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">10 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Apr 17, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2022/12/Ticket-queue.jpg 2x" alt="From Crisis to Solution: 10 Steps to Effective Problem-Solving" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/effective-problem-solving/" class="category-list-item__a">From Crisis to Solution: 10 Steps to Effective Problem-Solving</a></h2> <p class="u-text-p6">Whether you’re having a friendly debate about the best travel destination, struggling with online communication, or dealing with a complicated issue involving numerous departments and businesses, effective problem-solving requires a clear perspective and a rational action plan.... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/Jacquelyn-Dunham.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/jacquelyn-dunham/" class="u-text-p8 success-authors-info__a">Jacquelyn Dunham</a href="/success/authors/jacquelyn-dunham/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">7 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Mar 28, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2023/01/LiveChat-reports-scaled-1.jpg-1.jpg 2x" alt="Live Chat Metrics Explained in Human Terms" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/live-chat-metrics-explained/" class="category-list-item__a">Live Chat Metrics Explained in Human Terms</a></h2> <p class="u-text-p6">Don't you hate it when you're trying to figure out your live chat metrics and all you get are a bunch of confusing numbers? Or spending a lot of time every day looking at Google Analytics and trying to find what data you need this time? Setting up proper analytics can be daunting... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2023/03/wojtek-guminski-1.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><span class="u-text-p8 success-authors-info__a">Wojciech Pollok</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">13 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 18, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2022/11/livechat-succes-article2.png 2x" alt="Key Live Chat Statistics to Follow in 2022" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/key-live-chat-statistics/" class="category-list-item__a">Key Live Chat Statistics to Follow in 2022</a></h2> <p class="u-text-p6">It is estimated that the global market for live chat software will reach $1.7 billion by 2030, up from $755.23 million in 2020 (AMR). 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