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Best IT Management Software in 2024 | FinancesOnline
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FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/c/it-management/" data-target="#top20-tab" data-term="151" data-nojs="true" data-small-cat="true" > <h1>Best IT Management Software in 2024</h1> </a> <a class="page-category__tab " href="/c/it-management/?top10" data-target="#top10-tab" data-term="151">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="151"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is IT Management Software?</h3> <p>IT Management Software is a suite of systems that help companies utilize technology resources, optimize staff and enforce best practices, secure their data, and improve the quality of their services.<a href="#" class="show-more-js">Show more</a><span class="show-more-hidden"> Rather than simply installing and maintaining a program, IT management helps companies use technology to achieve their business goals, build and transform their own applications, and tweak software until it meets their most specific needs. For quality suggestions, look at our current leader <a href='https://reviews.financesonline.com/p/freshservice/'>Freshservice</a> and other apps discussed in this category.<a href="#" class="show-less-js">Show less</a></span></p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> <p>To come up with this list of best IT Management Software we have checked 945 different solutions currently present on the market, analyzing their features, ease of implementation, client service, available integrations as well as mobile device support with our patented <a href="/scoring-methodology/" title="Scoring Methodology">SmartScore<sup>TM</sup></a> rating system. This list has been developed by Nestor Gilbert, our B2B authority responsible for the IT Management Software category.</p> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 13 IT Management Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="151" data-size="small_business" data-count="13" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZyZXNoc2VydmljZS8jY2F0ZWdvcnk9aXQtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="200" height="103" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshservice reviews" sizes="(max-width: 200px) 100vw, 200px" data-srcset="https://s.financesonline.com/uploads/2014/11/fsel.png 200w, https://s.financesonline.com/uploads/2014/11/fsel-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-536" data-id="536" type="checkbox"> <span></span> <label for="compare-536">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/freshservice/" title="Freshservice"> <span>1. </span> Freshservice </a> </h4> <span>Our score: <span class="blue">9.4</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2ZyZXNoc2VydmljZS1pdG1hbmFnZW1lbnQv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1vcG1hbmFnZXIvI2NhdGVnb3J5PWl0LW1hbmFnZW1lbnQ="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine OpManager reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/02/vpda66d286c47bc33b5184de62fe3b6cd4.png 186w, https://s.financesonline.com/uploads/2020/02/vpda66d286c47bc33b5184de62fe3b6cd4-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28379" data-id="28379" type="checkbox"> <span></span> <label for="compare-28379">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/manageengine-opmanager/" title="ManageEngine OpManager"> <span>2. </span> ManageEngine OpManager </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">95%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>OpManager is an integrated network management software for out-of-the-box network monitoring, flow-based bandwidth analysis, and change management. It is easy to set up and highly configurable with real-time, in-depth performance monitoring. This software solution is ideal for business with multi-vendor enterprise IT networks.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL29wbWFuYWdlci8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NwbGFzaHRvcC1yZW1vdGUtc3VwcG9ydC8jY2F0ZWdvcnk9aXQtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Splashtop Remote Support reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2.png 186w, https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-77838" data-id="77838" type="checkbox"> <span></span> <label for="compare-77838">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/splashtop-remote-support/" title="Splashtop Remote Support"> <span>3. </span> Splashtop Remote Support </a> </h4> <span>Our score: <span class="blue">8.9</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">90%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3NwbGFzaHRvcC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N5eHNlbnNlLyNjYXRlZ29yeT1pdC1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="189" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Syxsense reviews" sizes="(max-width: 189px) 100vw, 189px" data-srcset="https://s.financesonline.com/uploads/2021/05/Syxsense-Icon.png 189w, https://s.financesonline.com/uploads/2021/05/Syxsense-Icon-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-298729" data-id="298729" type="checkbox"> <span></span> <label for="compare-298729">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/syxsense/" title="Syxsense"> <span>4. </span> Syxsense </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A comprehensive solution that combines IT management, remote device tracking, and security vulnerability scanning in one hub. With this platform, you can easily track, scan, and audit devices from any IP-enabled device on their network. What is more, it has AI-driven solutions so you can ensure that your devices remain protected from cyber threats at all times. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3N5eHNlbnNlLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL25pbmphcm1tLyNjYXRlZ29yeT1pdC1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="NinjaOne (Formerly NinjaRMM) reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2024/11/NinjaOne-New-Small-Thumbnail-Oct2024.png 186w, https://s.financesonline.com/uploads/2024/11/NinjaOne-New-Small-Thumbnail-Oct2024-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-69577" data-id="69577" type="checkbox"> <span></span> <label for="compare-69577">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/ninjarmm/" title="NinjaOne (Formerly NinjaRMM)"> <span>5. </span> NinjaOne (Formerly NinjaRMM) </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">93%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL25pbmphcm1tLWl0bWFuYWdlbWVudC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1hZG1hbmFnZXItcGx1cy8jY2F0ZWdvcnk9aXQtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ADManager Plus reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/admanager-plus2.png 186w, https://s.financesonline.com/uploads/2019/08/admanager-plus2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28384" data-id="28384" type="checkbox"> <span></span> <label for="compare-28384">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/manageengine-admanager-plus/" title="ManageEngine ADManager Plus"> <span>6. </span> ManageEngine ADManager Plus </a> </h4> <span>Our score: <span class="blue">8.4</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ADManager Plus is a simple Windows Active Directory Management and Reporting Solution for AD Administrators and Help Desk Technicians.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2FkbWFuYWdlci8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1hZGF1ZGl0LXBsdXMvI2NhdGVnb3J5PWl0LW1hbmFnZW1lbnQ="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ADAudit Plus reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/09/ADAudit-Plus-logo2.png 186w, https://s.financesonline.com/uploads/2019/09/ADAudit-Plus-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28387" data-id="28387" type="checkbox"> <span></span> <label for="compare-28387">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/manageengine-adaudit-plus/" title="ManageEngine ADAudit Plus"> <span>7. </span> ManageEngine ADAudit Plus </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ManageEngine ADAudit Plus is an online Active Directory change audit solution, providing comprehensive reports on changes occurring in Windows Active Directory.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL21hbmFnZWVuZ2luZWFkYXVkaXRwbHVzLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1hZHNlbGZzZXJ2aWNlLXBsdXMvI2NhdGVnb3J5PWl0LW1hbmFnZW1lbnQ="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ADSelfService Plus reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/adselfservice-plus2.png 186w, https://s.financesonline.com/uploads/2019/08/adselfservice-plus2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28385" data-id="28385" type="checkbox"> <span></span> <label for="compare-28385">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/manageengine-adselfservice-plus/" title="ManageEngine ADSelfService Plus"> <span>8. </span> ManageEngine ADSelfService Plus </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program offering self-service account unlock and self-update. 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It also makes password management simple for both novices and experts.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Fkc2VsZnNlcnZpY2Uv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2V2ZW50bG9nLWFuYWx5emVyLyNjYXRlZ29yeT1pdC1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="200" height="103" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine EventLog Analyzer reviews" sizes="(max-width: 200px) 100vw, 200px" data-srcset="https://s.financesonline.com/uploads/2016/12/eve.png 200w, https://s.financesonline.com/uploads/2016/12/eve-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-33808" data-id="33808" type="checkbox"> <span></span> <label for="compare-33808">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/eventlog-analyzer/" title="ManageEngine EventLog Analyzer"> <span>9. </span> ManageEngine EventLog Analyzer </a> </h4> <span>Our score: <span class="blue">8.4</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>EventLog Analyzer is a suite that provides the most cost-effective security information and event management (SIEM) software on the market. It helps users store and analyze log data gathered from network systems, applications, and devices. It features a straightforward intuitive interface that makes system security and health analysis very simple. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2V2ZW50bG9nLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1hcHBsaWNhdGlvbnMtbWFuYWdlci8jY2F0ZWdvcnk9aXQtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine Applications Manager reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/ManageEngine-Applications-Manager2.png 186w, https://s.financesonline.com/uploads/2019/08/ManageEngine-Applications-Manager2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28315" data-id="28315" type="checkbox"> <span></span> <label for="compare-28315">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/manageengine-applications-manager/" title="ManageEngine Applications Manager"> <span>10. </span> ManageEngine Applications Manager </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications. 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This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FpZGFpbS1hY3RpdmUtcXVlcnktYnVpbGRlci8jY2F0ZWdvcnk9aXQtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AidAim Active Query Builder reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/02/aidaim-logo2.png 186w, 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powerful graphical engine for complex SQL building.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N0YXJmaXNoZXRsLyNjYXRlZ29yeT1pdC1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="StarfishETL reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/01/StarfishETL-logo2.png 186w, https://s.financesonline.com/uploads/2020/01/StarfishETL-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-90965" data-id="90965" 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fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3N0YXJmaXNoLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="151" data-size="small_business" data-count="13" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div class="category__categories mini-hide"> <h4>Similar Categories:</h4> <p>In the event you didn't find just the solution you were looking for here's a list of various categories similar to IT Management Software that you might want to browse through:</p> <ul> <li><a href="/c/it-security/free/" title="Free Security Software">Free Security Software</a><li><a href="/c/it-development/" title="IT Development Software">IT Development Software</a><li><a href="/c/it-security/" title="IT Security Software">IT Security Software</a><li><a href="/c/software-for-web-developer/" title="Software for Web Developer">Software for Web Developer</a> </ul> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="1000" height="483" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="IT Management Software Guide" sizes="(max-width: 1000px) 100vw, 1000px" data-srcset="https://s.financesonline.com/uploads/2020/04/IT-Management-Software-Guide.png 1000w, https://s.financesonline.com/uploads/2020/04/IT-Management-Software-Guide-300x145.png 300w, https://s.financesonline.com/uploads/2020/04/IT-Management-Software-Guide-768x371.png 768w, https://s.financesonline.com/uploads/2020/04/IT-Management-Software-Guide-93x45.png 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p><span style="font-weight: 400;">You are spoilt for choice when it comes to good quality IT management tools. This makes it difficult to select a suitable one for your requirements. First, be clear about your online business needs. Then, start your search at FinancesOnline.com for the best IT management software platforms. This buyer’s guide aims to help you distinguish the best from the average ones to aid your selection process.</span></p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to know each product with free trial</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">We recommend you start by shortlisting the IT management tools that have been given high SmartScore rankings by FinancesOnline.com in our IT management software reviews. These systems are sure to be to high-quality ones that offer best-in-class features and functionalities. Subscribe to the free trials or demo of these apps and check them out in detail. Get feedback from users, do a comparison, and evaluate their advantages and drawbacks. The free trial gives you an excellent opportunity to understand how a particular app can help boost your business productivity and growth. These are the highest rated solutions in our online IT management systems category to check before you choose the best IT Management software for your company: <a href="https://reviews.financesonline.com/p/microsoft-visual-studio/">Microsoft Visual Studio</a></span><a href="https://reviews.financesonline.com/p/microsoft-visual-studio/"> reviews</a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/microsoft-azure/"> <span style="font-weight: 400;">Microsoft Azure</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/new-relic/"> <span style="font-weight: 400;">New Relic</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/intellij-idea/"> <span style="font-weight: 400;">IntelliJ Idea</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/pagerduty/"> <span style="font-weight: 400;">PagerDuty</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/git/"> <span style="font-weight: 400;">Git</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/manageengine-exchange-reporter-plus/"> <span style="font-weight: 400;">Exchange Reporter Plus</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/bitbucket/"> <span style="font-weight: 400;">BitBucket</span></a><span style="font-weight: 400;">,</span><a href="https://reviews.financesonline.com/p/cloudhub/"> <span style="font-weight: 400;">CloudHub</span></a><span style="font-weight: 400;">, and</span><a href="https://reviews.financesonline.com/p/youtrack/"> <span style="font-weight: 400;">YouTrack</span></a><span style="font-weight: 400;">.</span></p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <ul> <li><span style="font-weight: 400;">Small businesses and startups use IT management software tools to track down issues.</span></li> <li><span style="font-weight: 400;">Growing organizations and medium-sized companies use the software for monitoring network performance</span></li> <li><span style="font-weight: 400;">Fortune 500 companies use scalable enterprise IT management software solutions for their greater needs.</span></li> </ul> </div> </div><div class="article-section"> <h3 id="it-management-software-for-enterprises"><span class="cat-icon cat-icon--enterprises"></span>IT Management Software For Enterprises</h3> <div class="article-section__text"> <p>When it comes to IT development and endpoint security programs, enterprises are not only recommended to purchase one, but rather required to do it. They can go for a standalone system or a productive suite that covers more than IT management operations. To start with, they need these systems to ensure compliance with regulatory standards and fill security gaps their technical team simply can’t cope with. Another powerful task enterprises perform using IT software is computer forensics, which involves employing a system for collecting and analyzing customer evidence for drafting better business decisions. Finally, IT management systems are a priceless asset for incidental response planning, which keeps communication with customers on the desired level even when business is experiencing a downfall.</p> </div> </div><div class="article-section"> <h3 id="what-are-examples-of-it-management-software"><span class="cat-icon cat-icon--examples"></span>What are Examples of IT Management Software?</h3> <div class="article-section__text"> <ul> <li><strong><a href="https://reviews.financesonline.com/p/microsoft-visual-studio/">Microsoft Visual Studio</a></strong><span style="font-weight: 400;">: Microsoft Visual Studio is an integrated development environment (IDE) created by Microsoft. It is used to develop beautiful applications for cloud-based services, web applications, and desktop and mobile platforms.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/microsoft-azure/">Microsoft Azure</a></strong><span style="font-weight: 400;">: Microsoft Azure offers an integrated suite of templates, tools, and managed services for small business and large enterprises to boost the productivity of developers and IT professionals.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/new-relic/">New Relic</a></strong><span style="font-weight: 400;"><strong>:</strong> NewRelic is a software analytics platform that helps companies analyze and get relevant information from billions of metrics across millions of apps and help convert these data into modern software.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/intellij-idea/">IntelliJ Idea</a></strong><span style="font-weight: 400;"><strong>:</strong> IntelliJ Idea is a Java integrated development environment (IDE) that is popular among software companies and software developers.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/pagerduty/">PagerDuty:</a></strong><span style="font-weight: 400;"> PagerDuty is an operations performance system designed to improve the performance and reliability of companies by eliminating the chaos in their operations.</span></li> </ul> <p>For info on other popular apps in this category, read our comprehensive reviews of the <a href="/management-software-list-15-market-leaders/">top 15 IT management solutions</a>.</p> </div> </div><div class="article-section"> <h3 id="types-of-it-management-software"><span class="cat-icon cat-icon--types"></span>Types of IT Management Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">IT management software providers offer a wide variety of apps. The most popular ones are: </span></p> <ul> <li><span style="font-weight: 400;">Business Process Management</span></li> <li><span style="font-weight: 400;">Development Software</span></li> <li><span style="font-weight: 400;">Platform as a Service (PaaS)</span></li> <li><span style="font-weight: 400;">Infrastructure As a Service (IaaS)</span></li> <li><span style="font-weight: 400;">Integrated Development Environment (IDE)</span></li> <li><span style="font-weight: 400;">Build Automation</span></li> <li><span style="font-weight: 400;">Mobile Development</span></li> <li><span style="font-weight: 400;">Mobile Backend-as-a-Service (mBaaS)</span></li> <li><span style="font-weight: 400;">Bug Tracking</span></li> <li><span style="font-weight: 400;">Help Authoring Tool (HAT)</span></li> <li><span style="font-weight: 400;">ALM (application lifecycle management)</span></li> <li><span style="font-weight: 400;">Rapid Application Development</span></li> <li><span style="font-weight: 400;">Test Management</span></li> <li><span style="font-weight: 400;">Web Frameworks</span></li> <li><span style="font-weight: 400;">WYSIWYG Editors</span></li> <li><span style="font-weight: 400;">Game Development</span></li> <li><span style="font-weight: 400;">Internet of Things Management</span></li> <li><span style="font-weight: 400;">Mobile Device Management</span></li> <li><span style="font-weight: 400;">Service Desk.</span></li> </ul> <p><b>Popular Versions of IT Management Software include</b></p> <p><b>Platform as a Service (PaaS)</b><span style="font-weight: 400;"> – Platform as a Service (PaaS) offers the required tools to help users develop and manage web applications. PaaS platforms are provided as a service over the internet, allowing developers to focus on developing their applications without worrying about managing the underlying infrastructure. PaaS platforms boost team collaboration by enabling multiple users to work on projects within a multi-tenant architecture.</span></p> <p><b>Infrastructure as a Service (IaaS)</b><span style="font-weight: 400;"> – Infrastructure as a service (IaaS) is a cloud-based model that offers outsourced computing infrastructure and virtualized hardware. The offerings include virtual server space, network connections, bandwidth, and IP addresses. The advantage is you don’t have to invest in expensive in-house hardware. The hardware is deployed in multiple data centers managed by a third-party IaaS vendor. IaaS resources are easily scalable to keep up with business requirements and growth. You can adopt for pay-as-you go pricing model and enjoy the flexibility to add and remove resources according to your business needs.</span></p> <p><b>Mobile Backend-as-a-Service (mBaaS)</b><span style="font-weight: 400;"> – These products help developers connect their applications’ APIs and cloud storage. mBaaS products enable apps to use the push notification and project management features of mobile devices, and also to sync with social channels.</span></p> </div> </div><div class="article-section"> <h3 id="key-features-of-it-management-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of IT Management Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Do not get taken in by gimmicky features advertised by some IT management software vendors. Make sure the system you select has the following list of core features and functionalities:</span></p> <ul> <li><span style="font-weight: 400;">Tools for team collaboration – They help your team members to collaborate effectively on tasks.</span></li> <li><span style="font-weight: 400;">Customizable monitoring dashboards – These dashboards give a quick glance at important data</span></li> <li><span style="font-weight: 400;">Turn-key integrations for data aggregation</span></li> <li><span style="font-weight: 400;">Alert notifications via email and SMS – These alerts help you stay updated on the latest happenings</span></li> <li><span style="font-weight: 400;">Full API access in multiple languages – This feature enables smooth integration with other apps</span></li> <li><span style="font-weight: 400;">Analytics and reports that provide deep insight – You can use the insight to make smart business decisions</span></li> <li><span style="font-weight: 400;">Performance metrics that help you focus on the details that matter</span></li> <li><span style="font-weight: 400;">The vendor should offer a useful free trial and excellent customer support</span></li> </ul> </div> </div><div class="article-section"> <h3 id="benefits-of-it-management-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of IT Management Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">Our detailed comparisons indicate that a top-rated IT management system offers a host of benefits such as:</span></p> <ul> <li><span style="font-weight: 400;">Communications management</span></li> <li><span style="font-weight: 400;">Workplace control</span></li> <li><span style="font-weight: 400;">Control over software and hardware productivity</span></li> <li><span style="font-weight: 400;">Assurance of data protection</span></li> <li><span style="font-weight: 400;">Reliable data processing, transfer, and storage processes</span></li> <li><span style="font-weight: 400;">Management of data storage and archiving systems</span></li> <li><span style="font-weight: 400;">Automation of data and server management</span></li> <li><span style="font-weight: 400;">Proper management of communication and information infrastructure security</span></li> </ul> </div> </div><div class="article-section"> <h3 id="latest-trends-in-it-management-software"><span class="cat-icon cat-icon--latest-trends"></span>Latest Trends in IT Management Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">IT management software vendors are constantly innovating and improving their products to keep up with evolving needs. Watch out for the following trends in the continuing development of IT management software:</span></p> <p><b>Increased Automation</b><span style="font-weight: 400;"> – A large chunk of a company’s IT expenditure goes for paying staff who manage corporate services and data operations. This cost is slowly decreasing as more and more companies opt for cloud services. Automation is helping businesses to provide faster service delivery and minimize human errors. It also reduces human interaction in operations and data centers. A noticeable trend is companies investing in automation tools to cut costs and boost business value.</span></p> <p><b>Growth in Hybrid Cloud</b><span style="font-weight: 400;"> – Businesses are increasingly opting to move their IT services to third-party cloud service vendors. Cloud adoption is becoming more widespread due to integrations and service availability. Companies are taking a liking to the hybrid cloud model, which offers the benefits of public and private cloud services and helps them to reduce costs, enjoy flexibility, and scale advantages to meet business requirements. Mobile and cloud computing solutions are becoming mainstream, raising the demand for IT management software.</span></p> <p><b>Big Data Insights</b><span style="font-weight: 400;"> – IT giants like Google, Amazon, and Facebook are successfully using cloud technologies and DevOps methods. This success is inspiring smaller companies who are looking to find people skilled in using business intelligence software to analyze big data. These professionals can develop new data structures to analyze unstructured data and the insights are being used by companies for product innovation and to boost customer satisfaction. Thus, big data insights are increasingly being sought by companies to boost their product and service quality.</span></p> </div> </div><div class="article-section"> <h3 id="potential-issues"><span class="cat-icon cat-icon--potential-issues"></span>Potential Issues</h3> <div class="article-section__text"> <p>Watch out for the following potential drawbacks in IT management software and make sure the system you choose is not vulnerable to any of them:</p> <p><b>Security Breaches</b><span style="font-weight: 400;"> – The internet can be a dangerous place for individuals and companies if they do not take adequate security precautions. This applies to IT management software also and vendors need to ensure their cloud-based systems are hacker-proof. Select a vendor who uses standard security practices to ensure their system is protected.</span></p> <p><b>High Cost</b><span style="font-weight: 400;"> – Some IT management systems can be expensive with very little ROI (return on investment). You may need to custom design the application or invest in multiple programs. Plus, your employees need to be adequately trained in using the application, which can hamper their productivity for a while. If the system is difficult to use, they may not take a liking to it. So, analyze the pros and cons thoroughly before plunking down your money on an expensive IT management application.</span></p> <p><b>Cloud Computing Issues</b><span style="font-weight: 400;"> – Cloud-based IT management software can throw up their own set of concerns. First, the third-party cloud vendor needs to be reliable as you are entrusting your sensitive company data to them. To secure private data, you may need to deploy a private cloud. Then, your company’s hardware and software need to be compatible with the web-based service. If your current systems are not compatible, it could substantially increase the costs of migrating to the cloud. Finally, ensure there are no contracts or lock-ins with the cloud vendor to give you the flexibility to move on if the need arises.</span></p> <p><span style="font-weight: 400;">We hope this article has adequately informed you about the pros and cons of IT management software. Do your homework and proper research to ensure you select the right system for your specific needs.</span></p> </div> </div><div class="article-section"> <h3 id="useful-statistics"><span class="cat-icon cat-icon--useful-stats"></span>Useful Statistics</h3> <div class="article-section__text"> <ul> <li>On average, <a href="https://www.varonis.com/2019-data-risk-report/">only 5%</a> of companies’ IT assets are protected. Only 5% of companies’ folders are properly protected, on average.</li> <li>Data breaches are responsible for exposing <a href="https://pages.riskbasedsecurity.com/2019-midyear-data-breach-quickview-report">4.4 billion personal records</a> in the first half of 2019 alone.</li> <li>It’s estimated that the number of passwords in use will reach <a href="https://www.scmagazine.com/video-300-billion-passwords-by-2020-report-predicts/article/634848/">300 billion by 2020</a>.</li> <li><a href="https://www.forbes.com/sites/louiscolumbus/2018/01/07/83-of-enterprise-workloads-will-be-in-the-cloud-by-2020/">83% of enterprise work</a> will move to the cloud or use cloud computing architecture in some way by 2020.</li> <li><a href="https://www.csoonline.com/article/3153707/top-cybersecurity-facts-figures-and-statistics.html">Almost 7 in 10 organizations</a> believe that compliance drives IT management spending.</li> </ul> </div> </div><div class="article-section"> <h3 id="deployment"><span class="cat-icon cat-icon--default"></span>Deployment</h3> <div class="article-section__text"> <p>There are two kinds of software deployment for IT management: on-premise and cloud-based. Their capabilities and targeted businesses vary by deployment, as explained below.</p> <h4 style="text-align: left;">On-premise</h4> <p>This is software installed locally, either on a single local machine or on your company’s servers. All data is stored locally as well, unless your company has invested in a network architecture that allows you to access your files via a remote device, like your home desktop or a smartphone.</p> <p>An on-premise software is great if you need speed and your company has developed proprietary tools for managing and monitoring your IT assets. This is mostly the case in bigger organizations, like software companies or triple-A video game development companies.</p> <p>An advantage of an on-premise solution is that you typically pay only a one-time fee for it. Once you pay for it, you install it on your machine. Using the software for commercial purposes often involves license renewals, normally every year.</p> <h4 style="text-align: left;">Cloud deployment</h4> <p>By far the easiest, as these are software stored in the cloud. This means you can access them (and usually your files) whenever and wherever you have an internet connection. These solutions are commercially available and are often used as a service, meaning you have to pay a monthly or annual recurring fee to keep using them.</p> <p>Cloud software is great for many reasons, chief of which is flexibility. Because you don’t need a local machine specifically set up for IT management, you can use it on any device. This is especially useful if you have a remote team or your company is on a rotating or shifting schedule.</p> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of IT Management Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="151" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/api-form-builder/" title="API Form Builder" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="API Form Builder reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/10/api-form-builder-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2024/10/api-form-builder-small-thumbnail.png 186w" /> </div> <p>API Form Builder</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.6 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/api-form-builder/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/wpmissioncontrol/" title="WPMissionControl" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WPMissionControl reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/07/icon_wpmc_optimized-93x48.png 93w, https://s.financesonline.com/uploads/2024/07/icon_wpmc_optimized.png 186w" /> </div> <p>WPMissionControl</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $9.98 </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/wpmissioncontrol/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/heyscribe/" title="Heyscribe" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Heyscribe reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/03/heyscribe-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2024/03/heyscribe-small-thumbnail.png 186w" /> </div> <p>Heyscribe</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 94% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/heyscribe/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/xygeni/" title="Xygeni" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Xygeni reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/05/Xygeni--93x48.png 93w, https://s.financesonline.com/uploads/2024/05/Xygeni-.png 186w" /> </div> <p>Xygeni</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.7 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 87% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/xygeni/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/aqua-cloud/" title="aqua cloud" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="aqua cloud reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/02/aqua-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2024/02/aqua-small-thumbnail.png 186w" /> </div> <p>aqua cloud</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 9.5 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/aqua-cloud/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/rebustar/" title="RebuStar" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="RebuStar reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/01/186-x-96-2-93x48.png 93w, https://s.financesonline.com/uploads/2024/01/186-x-96-2.png 186w" /> </div> <p>RebuStar</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/rebustar/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/alvao/" title="ALVAO" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ALVAO reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/11/small-3-93x48.png 93w, https://s.financesonline.com/uploads/2023/11/small-3.png 186w" /> </div> <p>ALVAO</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.7 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/alvao/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>1 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/net/" title=".NET" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt=".NET reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/11/Microsoft-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/11/Microsoft-small-thumbnail.png 186w" /> </div> <p>.NET</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> Free </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/net/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/woocommerce/" title="WooCommerce" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WooCommerce reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/10/WooCommerce-Small-Thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/10/WooCommerce-Small-Thumbnail.png 186w" /> </div> <p>WooCommerce</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 9.3 </div> <div class="col col--10 s-price"> by quote </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/woocommerce/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>29 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/webflow/" title="Webflow" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Webflow reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/10/Webflow-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/10/Webflow-small-thumbnail.png 186w" /> </div> <p>Webflow</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 9.2 </div> <div class="col col--10 s-price"> $12 </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/webflow/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/underdefense/" title="UnderDefense" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="UnderDefense reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/06/b81c21c0-fffd-4ecb-b98f-4376fa15e8ef-93x48.jpg 93w, https://s.financesonline.com/uploads/2023/06/b81c21c0-fffd-4ecb-b98f-4376fa15e8ef.jpg 186w" /> </div> <p>UnderDefense</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $4 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/underdefense/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/regain-pst-to-office-365-migration/" title="Regain PST to Office 365 Migration" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Regain PST to Office 365 Migration reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/05/Regain-Software-Image-3-93x48.png 93w, https://s.financesonline.com/uploads/2023/05/Regain-Software-Image-3.png 186w" /> </div> <p>Regain PST to Office 365 Migration</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $39 </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/regain-pst-to-office-365-migration/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/surfsecurity/" title="SURFSecurity" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SURFSecurity reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/03/surf-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/03/surf-logo.png 186w" /> </div> <p>SURFSecurity</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/surfsecurity/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/easydmarc/" title="EasyDMARC" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="EasyDMARC reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/02/EasyDMARC-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/02/EasyDMARC-small-thumbnail.png 186w" /> </div> <p>EasyDMARC</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $35.99 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/easydmarc/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>1 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/mobigo/" title="MobiGo" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="MobiGo reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/01/mobigo-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/01/mobigo-logo.png 186w" /> </div> <p>MobiGo</p> </a> <div class="col col--20 s-cat "> IT Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $9.95 </div> <div class="col col--10 s-us"> 93% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/mobigo/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 49</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item" href="?page=4">4</a><a class="fot-pagination__item" href="?page=5">5</a><a class="fot-pagination__item" href="?page=6">6</a><a class="fot-pagination__item" href="?page=7">7</a><a class="fot-pagination__item" href="?page=8">8</a><a class="fot-pagination__item" href="?page=9">9</a><a class="fot-pagination__item" href="?page=10">10</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=49">Last 禄</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>SaaS software provides many benefits such as easy setup, access, and integration as well as data security. To select the right platform for your requirements, you need to do your research thoroughly. To start, begin with the following hints to consider and evaluate the various apps:</p> <p>Know your needs: First, be clear about your company鈥檚 needs and requirements. Why do you need to spend on a SaaS solution? What tasks and objectives do you intend to achieve with the software? If you are clear about your requirements, you can easily find an apt solution that fulfills them.</p> <p>Compare features and price: Make a shortlist of SaaS systems that offer the features you need and are within your budget. Peruse online reviews of the shortlisted solutions to learn what each one offers.</p> <p>Use the free trial and extend it if necessary: Subscribe to the free trials of the shortlisted solutions and check out their features firsthand. This will help you to understand if the software provides what you need to boost your firm鈥檚 efficiency and productivity. Request an extension of the free trial if the time is too short to learn about the app鈥檚 effectiveness.</p> <p>Talk to the vendor: Finally, talk to each provider about the help and support they can offer. Try to negotiate the fee and get discounts. Ask about the training and consultation they provide to help you to utilize the system efficiently.</p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about IT Management Software</h3> <div class="fot-faq__item"> <a href="#">What is the best IT management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p><strong>The best IT management software is <a href="https://reviews.financesonline.com/p/atera/">Atera</a>.</strong> It’s the first of its kind that combines RMM, PSA, and remote access in one platform. With an intuitive platform, you have all your IT monitoring requirements literally at your fingertips, especially because it can accessed anywhere you have an internet connection and a device connected to the internet.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What are the benefits of IT management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <p>A good ITSM system can improve the quality of IT service delivery and the efficiency of the company’s operations. Here are its chief benefits:</p> <ul> <li><strong>Stronger ITSM foundation.</strong> ITSM software delivers features that you can build on. Apart from basic help desk functionalities, it often offers other ITSM features, such as problem management, configuration management, and more.</li> <li><strong>Versatile Data Capture.聽</strong>The software is able to receive input from a wide variety of sources. It should facilitate email capture, automated monitoring, end-user self-service, traditional service desk, etc. Plus, you will be able to integrate the system smoothly with the other business apps you use鈥搕hrough pre-built integrations or an API.</li> <li><strong>Improved Reporting and Visibility.聽</strong>You should be able to generate insightful reports to get better visibility over your business processes. The software should allow you to build the needed reports, alerts, and dashboards.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of IT management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p>Capabilities and functions of IT management software vary, depending on the vendor, but these are some basic features across most of these applications:</p> <ul> <li><strong>Configuration and asset management.</strong> This feature helps you gain better visibility into your business operations, and discover data center inventory and manage your assets. At the same time, it maps configurations in a dynamic manner and performs impact analysis across different systems.</li> <li><strong>Incident and problem management.</strong> IT service management systems are fully enabled to manage incidents and service requests. They have an extended set of practices to improve the quality of delivered services. They help you plan request authorization, implement changes, and control your service portfolio based on customer satisfaction.</li> <li><strong>Knowledge base.</strong> IT service management systems don鈥檛 only track current issues and requests, but they also store them in a comprehensive database that can be triggered both by customers and interested agents any time in the future.</li> <li><strong>Performance metrics and reports. </strong>Solid IT management systems are supposed to provide powerful reporting that can help you spot trends, eliminate bottlenecks, and improve the quality of the delivered services.</li> <li><strong>Service catalog.</strong>聽One of the ways in which advanced IT service management systems save companies valuable time is that they automate task assignment, and encompass a catalog of services and competent experts to ensure that every task will be assigned to the most competent person in the team.</li> <li><strong>Service level agreement (SLA) process.</strong> Together with the fact that they manage assets and configurations, IT service management systems cover all generic service level management and help companies develop specific SLAs for outsourcing contracts in line with basic standards for software qualities.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest IT management software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p><strong>The easiest IT management software to use is <a href="https://reviews.financesonline.com/p/manageengine-opmanager/">ManageEngine OpManager</a>.</strong> It’s an integrated network management software for out-of-the-box network monitoring, flow-based bandwidth analysis, and change management. It’s easy to setup and highly configurable with real-time, in-depth performance monitoring.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What is a good free IT management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q5"> <p><strong>A good free IT service management software is <a href="https://reviews.financesonline.com/p/zabbix/">Zabbix</a>.</strong> An enterprise-grade monitoring software, it can manage multiple applications, services, and resources in any kind of IT environment. It gathers real-time metrics from devices, servers, and VMs connected to your intranet and presents them in a clear manner.</p> <p>Zabbix is free and open-source.</p> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best IT management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/adam/#faq-q1", "text": "<p><strong>The best IT management software is <a href=\"https://reviews.financesonline.com/p/atera/\">Atera</a>.</strong> It’s the first of its kind that combines RMM, PSA, and remote access in one platform. With an intuitive platform, you have all your IT monitoring requirements literally at your fingertips, especially because it can accessed anywhere you have an internet connection and a device connected to the internet.</p>\n" } }, { "@type": "Question", "name": "What are the benefits of IT management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/adam/#faq-q2", "text": "<p>A good ITSM system can improve the quality of IT service delivery and the efficiency of the company’s operations. Here are its chief benefits:</p>\n<ul>\n<li><strong>Stronger ITSM foundation.</strong> ITSM software delivers features that you can build on. Apart from basic help desk functionalities, it often offers other ITSM features, such as problem management, configuration management, and more.</li>\n<li><strong>Versatile Data Capture.\u00a0</strong>The software is able to receive input from a wide variety of sources. It should facilitate email capture, automated monitoring, end-user self-service, traditional service desk, etc. Plus, you will be able to integrate the system smoothly with the other business apps you use\u2013through pre-built integrations or an API.</li>\n<li><strong>Improved Reporting and Visibility.\u00a0</strong>You should be able to generate insightful reports to get better visibility over your business processes. The software should allow you to build the needed reports, alerts, and dashboards.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What are the features of IT management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/adam/#faq-q3", "text": "<p>Capabilities and functions of IT management software vary, depending on the vendor, but these are some basic features across most of these applications:</p>\n<ul>\n<li><strong>Configuration and asset management.</strong> This feature helps you gain better visibility into your business operations, and discover data center inventory and manage your assets. At the same time, it maps configurations in a dynamic manner and performs impact analysis across different systems.</li>\n<li><strong>Incident and problem management.</strong> IT service management systems are fully enabled to manage incidents and service requests. They have an extended set of practices to improve the quality of delivered services. They help you plan request authorization, implement changes, and control your service portfolio based on customer satisfaction.</li>\n<li><strong>Knowledge base.</strong> IT service management systems don\u2019t only track current issues and requests, but they also store them in a comprehensive database that can be triggered both by customers and interested agents any time in the future.</li>\n<li><strong>Performance metrics and reports. </strong>Solid IT management systems are supposed to provide powerful reporting that can help you spot trends, eliminate bottlenecks, and improve the quality of the delivered services.</li>\n<li><strong>Service catalog.</strong>\u00a0One of the ways in which advanced IT service management systems save companies valuable time is that they automate task assignment, and encompass a catalog of services and competent experts to ensure that every task will be assigned to the most competent person in the team.</li>\n<li><strong>Service level agreement (SLA) process.</strong> Together with the fact that they manage assets and configurations, IT service management systems cover all generic service level management and help companies develop specific SLAs for outsourcing contracts in line with basic standards for software qualities.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is the easiest IT management software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/adam/#faq-q4", "text": "<p><strong>The easiest IT management software to use is <a href=\"https://reviews.financesonline.com/p/manageengine-opmanager/\">ManageEngine OpManager</a>.</strong> It’s an integrated network management software for out-of-the-box network monitoring, flow-based bandwidth analysis, and change management. It’s easy to setup and highly configurable with real-time, in-depth performance monitoring.</p>\n" } }, { "@type": "Question", "name": "What is a good free IT management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/adam/#faq-q5", "text": "<p><strong>A good free IT service management software is <a href=\"https://reviews.financesonline.com/p/zabbix/\">Zabbix</a>.</strong> An enterprise-grade monitoring software, it can manage multiple applications, services, and resources in any kind of IT environment. It gathers real-time metrics from devices, servers, and VMs connected to your intranet and presents them in a clear manner.</p>\n<p>Zabbix is free and open-source.</p>\n" } } ] }</script> <div class="category__author" style="display: flex;"> <div class="category__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload"> </div> <div class="category__author__desc"> <h4>By <a href="/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2024-11-25T18:53:28+00:00" title="2024-11-25T18:53:28+00:00">November 25, 2024</time></p> </div> </div> </div> </div> </div> </div> <!-- Why FO Free Modal --> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. 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