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href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Vea cómo es el servicio de atención al cliente con tecnología de IA" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Vea cómo es el servicio de atención al cliente con tecnología de IA</span><span class="sc-b323b31-0 kkjdKu">Una atención con tecnología de IA omnicanal, fácil de implementar, usar y ampliar a escala.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms 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Nuevos <span class="sc-b323b31-0 sc-e08f82ab-0 bppLfp dEHGKh">AI superpowers.</span></h1><div font-size="20" class="sc-ace17a57-0 dMCehp"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Software de atención al cliente, TI y CRM potente pero fácil de usar. 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src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271220%27%20height=%271220%27/%3e"/></span><img alt="" src="https://dam.freshworks.com/m/100ca51c54345887/original/Homepage-hero-q4-2023.webp" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/></span></div></div></div></div><div class="sc-6293d692-0 eNMhGa"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 fFthfv">Con la confianza de más de 72,000+ empresas en todo el mundo</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-5eea9d3a-1 hiKbrZ ivEcmE"></div></div></div></div></div></section><section id="fwhomepageheadingduplicate" data-target-id="fwhomepageheadingduplicate" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 EPDZk"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Un software increíblemente sencillo</h2><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Preste servicios de TI escalables y eficientes, y una atención al cliente mucho más rápida y mejorada. Optimice y personalice sus actividades de marketing y ventas. Ofrezca a sus equipos herramientas con tecnología de IA para trabajar con mayor eficacia y facilidad. </p><div width="100%" class="sc-ace17a57-0 sc-29a001cd-0 gTDmYM ehaEX button-wrapper"><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="" src="https://dam.freshworks.com/m/522525e4df853e73/original/freshdesk.webp" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 hPylvm"><div class="sc-ace17a57-0 fpEQlD"><span tabindex="0" class="sc-b323b31-0 eowvwi">SOLUCIONES DE ASISTENCIA</span><h2 tabindex="0" class="sc-4555ca6a-0 eYkskr">Menos complejidad. Más capacidades de IA.</h2></div><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 fuGodO"><a href="https://www.freshworks.com/es/freshdesk/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/freshdesk/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshdesk</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">Amplíe su servicio de una forma más rápida con una plataforma de atención al cliente inteligente y unificada.</span></div></div></a><a href="https://www.freshworks.com/es/freshservice/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/freshservice/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshservice</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">Modernice el servicio de TI y las operaciones con una TI intuitiva y totalmente integrada.</span></div></div></a><a href="https://www.freshworks.com/es/live-chat-software/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/live-chat-software/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshchat</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">Disfrute de conversaciones más relevantes con todos los clientes a través de cualquier canal.</span></div></div></a><a href="https://www.freshworks.com/es/freshdesk/omni/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/freshdesk/omni/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshdesk Omni</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">La solución integral, impulsada por IA generativa.</span></div></div></a><a href="https://www.freshworks.com/es/crm/sales/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/crm/sales/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshsales</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">Venda de forma más rápida e inteligente, y deje las tareas tediosas en manos de la automatización.</span></div></div></a><a href="https://www.freshworks.com/es/crm/marketing/" rel="" target="" display="block" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 kKcCUQ sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/crm/marketing/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Freshmarketer</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div><div class="sc-ace17a57-0 dLFyTP"><span class="sc-b323b31-0 fRFVjQ">Atraiga a sus clientes, interactúe con ellos y présteles apoyo a través de los canales de interacción que más les gustan.</span></div></div></a><a href="https://www.freshworks.com/es/products/" rel="" target="" display="none" cursor="pointer" text-decoration="none" width="100%" class="sc-e5af17da-0 eohWmX sc-736dc5ee-0 iLDaJC" aria-label="https://www.freshworks.com/es/products/"><div height="100%" class="sc-ace17a57-0 foNfJr"><div class="sc-ace17a57-0 fcZHEM"><span font-size="24" font-weight="bold" class="sc-b323b31-0 lhIkGp">Todos los productos y pruebas</span><span width="20px" height="20px" class="sc-ace17a57-0 hGIajC"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></span></div></div></a></div></div></div></div></div></div></section><section id="fwhomepagetestimonials" data-target-id="fwhomepagetestimonials" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 iwlGdC"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Nuestros clientes hablan por nosotros </h2></div></div></div><div class="sc-6293d692-0 kkHFqI"><div width="calc(400% + 192px)" transform="translateX(-0px)" class="sc-ace17a57-0 cgLzTF"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 jQJeGI fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7fc53266bb664079%2Foriginal%2FHero_Carrefour_01.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7fc53266bb664079%2Foriginal%2FHero_Carrefour_01.webp&w=640&q=75 2x" 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Para nuestros usuarios finales abrir una incidencia es muy sencillo; además, los agentes de atención al cliente pueden intercambiar incidencias fácilmente entre departamentos.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Christy Cooper</span><span class="sc-b323b31-0 hVJReL">Analista sénior de operaciones de TI</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms 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style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fef930aaf7969095%2Foriginal%2FHobbycraft_Hero.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fef930aaf7969095%2Foriginal%2FHobbycraft_Hero.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fef930aaf7969095%2Foriginal%2FHobbycraft_Hero.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-1"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Usamos Freshservice para todo. Independientemente de lo que se necesite como empleado, facilita mucho la vida saber que siempre se puede recurrir a esta herramienta y obtener lo que se necesita.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Rey Davila</span><span class="sc-b323b31-0 hVJReL">Administrador de sistemas en Allbirds</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 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width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-2"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 hOohmw fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-2"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2933a4779294c940%2Foriginal%2FHero_Databricks.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2933a4779294c940%2Foriginal%2FHero_Databricks.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2933a4779294c940%2Foriginal%2FHero_Databricks.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-2"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Reducir nuestra tasa de clientes que no acuden a su cita era importante para aprovechar mejor nuestro equipo de ventas. Con Freshsales hemos logrado reducir esa cifra a cerca del 20 %, y el tiempo es oro.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Mike Hopkins</span><span class="sc-b323b31-0 hVJReL">Vicepresidente sénior de ventas y servicios de Blue Nile</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1f51550ebf9c57ad%2Foriginal%2FHero_TaylorMade_New.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1f51550ebf9c57ad%2Foriginal%2FHero_TaylorMade_New.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1f51550ebf9c57ad%2Foriginal%2FHero_TaylorMade_New.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-3"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">The standout feature of Freshservice was its ability to do everything in a single tool.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Ali Chitsaz</span><span class="sc-b323b31-0 hVJReL">Senior Manager, Global Digital Workplace</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial 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lftLAG"><div class="sc-ace17a57-0 bccUHn"><div class="sc-ace17a57-0 cuxKJz"><span class="sc-b323b31-0 eowvwi">Tendencias</span><h2 class="sc-4555ca6a-0 eYkskr">Consulte las novedades</h2><div font-size="18" class="sc-ace17a57-0 eoKXxY"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Noticias, eventos y datos sobre cómo Freshworks hace que trabajar sea más fácil, más rápido y más humano con IA avanzada.</p></div></div></div><div width="max-content" class="sc-6293d692-0 sc-50159799-0 EwYKu bCZjVl"><div transform="translateX(-0px)" class="sc-ace17a57-0 gfQWnz"><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/events/refresh-europe-2025-ai-innovation-transformation/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F471421884a4e55a0%2Foriginal%2Ffw-events-cg-refresh2025.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F471421884a4e55a0%2Foriginal%2Ffw-events-cg-refresh2025.webp&w=750&q=75 750w, 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loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">2024 Global AI Workplace Report</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">See how AI is delivering strong productivity gains and unlocking higher value work for employees across departments.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/theworks/company-news/advanced-itam-freshservice-device42/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Blog" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Blog" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F77be919d731b45c9%2Foriginal%2FAdvanced-ITAM-D42_850x850-Header_Only-Photograph_850x850.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F77be919d731b45c9%2Foriginal%2FAdvanced-ITAM-D42_850x850-Header_Only-Photograph_850x850.webp&w=750&q=75 750w, 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3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F77be919d731b45c9%2Foriginal%2FAdvanced-ITAM-D42_850x850-Header_Only-Photograph_850x850.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Freshservice gets an ITAM boost with Device42</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Modern IT ecosystems need automation and AI to manage a complex mix of hardware and software assets both on-premise and in the cloud</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a 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jBdbtO">Freddy AI Agent ya está aquí</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Conversacional. Autónomo. Siempre disponible. Preste sus servicios como nunca antes lo había hecho.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/events/ai-summit/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F76387a44299ccc3a%2Foriginal%2Fai-summit.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Cumbre sobre la IA de Freshworks</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Descubra cómo puede transformar sus servicios la IA enfocada a las personas. Ver bajo demanda.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/theworks/company-news/freddy-ai-agent-cx-ex/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc8d42dac2fa3980%2Foriginal%2FFreddy-Co-pilot-webinar-image.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc8d42dac2fa3980%2Foriginal%2FFreddy-Co-pilot-webinar-image.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc8d42dac2fa3980%2Foriginal%2FFreddy-Co-pilot-webinar-image.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc8d42dac2fa3980%2Foriginal%2FFreddy-Co-pilot-webinar-image.webp&w=1080&q=75 1080w, 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loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Explore Freddy AI Copilot: el máximo impulsor de la productividad</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Desate todo el poder de las soluciones de IA generativa y aumente la productividad de sus equipos de soporte y servicios.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/freshdesk/omni/freddy-ai-automation/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F112eb55f768e1ede%2Foriginal%2Ffreddy-ai-suggestions-lifetsyle-ui-card-342x228.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Presentamos Freddy AI de Freshworks</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Vea lo fácil que puede ser aprovechar el poder de la IA en su empresa.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/freshdesk/omni/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F451427bebada2e17%2Foriginal%2Fcssuite-trending.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Novedad: Freshdesk Omni</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Presentamos la solución integral de asistencia conversacional, de autoservicio y gestión de incidencias. Omnicanal y con tecnología de IA.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/theworks/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7bb98df69994aa5c%2Foriginal%2Ftl-welcome-to-the-works-1200X627.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">La información más reciente para los líderes</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Análisis y estudios de investigación originales de expertos líderes en el sector</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/resources/ai-in-cust-service/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F45cf7650e8f34207%2Foriginal%2FFuture-of-customerservice.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Convierta las expectativas de la IA en realidad</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Todo lo que necesita saber sobre el uso de la IA generativa en el servicio al cliente</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/saas/bringing-gpt-to-freddy-ai-delighting-customers-and-employees-through-conversations-not-clicks-blog/" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b5929a9132b0745%2Foriginal%2Ffreddy-ai-freshchat-ui-345x300.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Presentamos a Freddy IA + GPT</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Aunamos todo el poder de los modelos de GPT e IA con la suite de productos de Freshworks</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://www.freshworks.com/freshservice/gartner-magic-quadrant-itsm-2022" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span 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loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Gartner nombra a Freshworks «Challenger»</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Gartner incluye a Freshworks como «Challenger» en el Magic Quadrant™ de Gartner® sobre plataformas de gestión de servicios de TI.</p></div></div></a></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><a href="https://youtu.be/CTrsKvoE5c4" text-decoration="none" class="sc-ace17a57-0 sc-54ff315d-1 ihSSdi blqxSh"><div width="342px" height="100%" class="sc-ace17a57-0 sc-54ff315d-0 kvKJOs iuiwBZ"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 cYbmvT kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Más impacto, menos estrés</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Vea cómo triunfan los equipos de TI, atención al cliente y CRM gracias a Freshworks</p></div></div></a></div></div></div></div><div class="sc-ace17a57-0 cYyaLZ"><style data-emotion="css 111224x">.css-111224x{text-align:center;-webkit-flex:0 0 auto;-ms-flex:0 0 auto;flex:0 0 auto;font-size:1.9285714285714288rem;padding:8px;border-radius:50%;overflow:visible;color:rgba(0, 0, 0, 0.54);-webkit-transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 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