Mejore las conversaciones con los clientes

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src="https://website-assets-fw.freshworks.com/attachments/ckgqmja1d0h2b6wg1n14vypim-neo.svg" class="feature-product-logo" alt=""> <div><p class="nav-title">Presentamos a Freddy IA + GPT</p> <p class="nav-title">Aunamos todo el poder de los modelos de GPT e IA con la suite de productos de Freshworks</p> </div> </a> </div> </div> </div> <div class="col-md-4"> </div> </div> </div> </div> </li> <li class="nav-main-item caps-heading-12 has-sub-menu hide-in-desktop " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Resources</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/product-launches/" rel=" " > <span class="label"> Product Innovations </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/customers/" rel=" " > <span class="label"> 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tabindex="-1"> Français </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/se/conversational-engagement/" lang="sv-SE" tabindex="-1"> Svenska </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/latam/" lang="es-latam" tabindex="-1"> Español (América Latina) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/br/" lang="pt-br" tabindex="-1"> Português (Brasil) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/jp/" lang="ja" tabindex="-1"> 日本語 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/ko/" lang="ko" tabindex="-1"> 한국어 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/cn/" lang="zh-CN" tabindex="-1"> 简体中文 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/th/" lang="th" tabindex="-1"> ภาษาไทย </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/pl/" lang="pl" tabindex="-1"> Polski </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/hk/" lang="zh-HK" tabindex="-1"> 繁體中文 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/tr/" lang="tr" tabindex="-1"> Türkçe </a> </li> </ul> </div> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Español (España)" lang="es" data-link=" "> Español (España) </option> <option value="English" lang="en-us" data-link=" /conversational-engagement"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/conversational-engagement"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/conversational-engagement"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/conversational-engagement"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/conversational-engagement"> Svenska </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko"> 한국어 </option> <option value="简体中文" lang="zh-CN" data-link=" /cn"> 简体中文 </option> <option value="ภาษาไทย" lang="th" data-link=" /th"> ภาษาไทย </option> <option value="Polski" lang="pl" data-link=" /pl"> Polski </option> 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class="nav-main-item caps-heading-12 hide-in-mobile" > <a class="nav-label" href="/es/freshservice/pricing/" rel=" " >Precios</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="https://login.freshworks.com/email-login" rel=" " >Login</a> </li> <li class="nav-main-item caps-heading-12 hide-in-mobile" > </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Español (España)" lang="es" data-link=" "> Español (España) </option> <option value="English" lang="en-us" data-link=" /conversational-engagement"> English </option> <option value="Deutsch" lang="de-de" data-link=" /de/conversational-engagement"> Deutsch </option> <option value="Nederlands" lang="nl" data-link=" /nl/conversational-engagement"> Nederlands </option> <option value="Français" lang="fr" data-link=" /fr/conversational-engagement"> Français </option> <option value="Svenska" lang="sv-SE" data-link=" /se/conversational-engagement"> Svenska </option> <option value="Español (América Latina)" lang="es-latam" data-link=" /latam"> Español (América Latina) </option> <option value="Português (Brasil)" lang="pt-br" data-link=" /br"> Português (Brasil) </option> <option value="日本語" lang="ja" data-link=" /jp"> 日本語 </option> <option value="한국어" lang="ko" data-link=" /ko"> 한국어 </option> <option value="简体中文" lang="zh-CN" data-link=" /cn"> 简体中文 </option> <option value="ภาษาไทย" lang="th" data-link=" /th"> ภาษาไทย </option> <option value="Polski" lang="pl" data-link=" /pl"> Polski </option> <option value="繁體中文" lang="zh-HK" data-link=" /hk"> 繁體中文 </option> <option value="Türkçe" lang="tr" data-link=" /tr"> Türkçe </option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="first-fold l-section-home banner-right-image-home image-wrap-no-padding banner-vertical-alignment pb-lg" style="background-color: #0B1320;"> <div class="l-page container l-home "> <div class="row grid-align-bottom banner-vertical-alignment"> <div class="col-md-6 font-color-light mobile-center-desktop-left-align pb-lg banner-text-content small-banner"> <h1>Mejore la interacción con sus clientes manteniendo conversaciones más inteligentes con ellos</h1> <p class="sub-text">Imagínese poder hablar siempre con todos sus clientes desde una voz única y bien informada a través de todos sus canales y departamentos. Le damos la bienvenida a la interacción conversacional de nueva generación.</p> <div class="mt-md"> <a title="Obtenga más información" class="button button--solid " rel="" role="button" target="_self" href="https://www.freshworks.com/es/live-chat-software/"> Obtenga más información</a> <a title="Lea la guía" class="button button--white " rel="" role="button" target="_self" href="https://www.freshworks.com/live-chat-software/resources/ultimate-guide-to-messaging-channels/"> Lea la guía</a> </div> </div> <div class="col-md-6 mt-md md-mt-0 image-align-bottom"> <div class="lazy-image-wrapper loaded " style=""> <img class="original-image fadeIn " alt="Hero Banner" title="" src="https://website-assets-fw.freshworks.com/attachments/clb3n8y4603sva7fn5p044op6-conversational-ai-hero-banner.one-half.png" srcset="" fetchpriority="high" /> </div> </div> </div> </div> </section> <section class="pt-xl " data-scroll-target="" id =""> <div class="l-page container"> <div class="l-section-heading align-center hide-in-mobile-and-tablet"> <h2 class="align-center">Interactuar con sus clientes es mucho más que hablar con ellos. Descubra a continuación lo que las conversaciones más inteligentes pueden aportar a su negocio.</h2> </div> <div class="vertical-tab-wrapper vertical-tab-wrapper-v4 tablist-container"> <ul class="nav-tablist clearfix-md" id="myTabs-131580632162932" role="tablist"> <li role="presentation" class="nav-link active"> <div title="Tab Content" href="#w252311303770163899-131580632162932" id="w252311303770163899-131580632162932-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w252311303770163899-131580632162932" aria-expanded="true">Operaciones eficientes<span class="tab-desc"id=w252311303770163899131580632162932tab-desc>Equipe a los líderes de su negocio para lograr más con menos mejorando la productividad de los agentes, ahorrando en costes de contratación y acelerando los plazos de obtención de valor de sus inversiones tecnológicas.</span> <i class="icon-arrow-down"></i> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w730344044207725013-131580632162932" id="w730344044207725013-131580632162932-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w730344044207725013-131580632162932" aria-expanded="false">Una plataforma de mensajería unificada<span class="tab-desc"id=w730344044207725013131580632162932tab-desc>Hable con sus clientes a través de sus canales de mensajería preferidos para unificar sus experiencias.</span> <i class="icon-arrow-down"></i> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w339025598534094800-131580632162932" id="w339025598534094800-131580632162932-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w339025598534094800-131580632162932" aria-expanded="false">Asistencia automatizada<span class="tab-desc"id=w339025598534094800131580632162932tab-desc>Ofrezca soporte a sus clientes mediante unas herramientas de autoservicio intuitivas.</span> <i class="icon-arrow-down"></i> </div> </li> <li role="presentation" class="nav-link "> <div title="Tab Content" href="#w393808645226801705-131580632162932" id="w393808645226801705-131580632162932-tab" style="cursor: pointer;" tabindex="0" role="tab" data-toggle="tab" aria-controls="w393808645226801705-131580632162932" aria-expanded="false">Agentes mejor equipados<span class="tab-desc"id=w393808645226801705131580632162932tab-desc>Agilice la incorporación de sus agentes y ayúdeles a ofrecer excelentes experiencias de cliente.</span> <i class="icon-arrow-down"></i> </div> </li> </ul> <div class="browser-mockup "> <div class="tab-content browser-content" id="myTabContent-131580632162932"> <div class="tab-pane fade in active" role="tabpanel" id="w252311303770163899-131580632162932" aria-labelledby="w252311303770163899-131580632162932-tab"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. 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This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: '8htp9d9oll', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Unified Messaging Platform"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_8htp9d9oll videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w339025598534094800-131580632162932" aria-labelledby="w339025598534094800-131580632162932-tab"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'ycu4h4znw4', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Automated Support"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_ycu4h4znw4 videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> <div class="tab-pane fade in " role="tabpanel" id="w393808645226801705-131580632162932" aria-labelledby="w393808645226801705-131580632162932-tab"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'lufizdqw6k', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Empowered agents"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_lufizdqw6k videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <div class="mobile-tab-wrapper"> <div class="l-page container"> <div class="align-center mb-lg"> <h2 class="align-center">Interactuar con sus clientes es mucho más que hablar con ellos. Descubra a continuación lo que las conversaciones más inteligentes pueden aportar a su negocio.</h2> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Operaciones eficientes</h6> <p>Equipe a los líderes de su negocio para lograr más con menos mejorando la productividad de los agentes, ahorrando en costes de contratación y acelerando los plazos de obtención de valor de sus inversiones tecnológicas.</p> <div class="pb-sm"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'n77nfvz9l4', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Efficient Operations"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_n77nfvz9l4 videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Una plataforma de mensajería unificada</h6> <p>Hable con sus clientes a través de sus canales de mensajería preferidos para unificar sus experiencias.</p> <div class="pb-sm"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: '8htp9d9oll', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Unified Messaging Platform"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_8htp9d9oll videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Asistencia automatizada</h6> <p>Ofrezca soporte a sus clientes mediante unas herramientas de autoservicio intuitivas.</p> <div class="pb-sm"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'ycu4h4znw4', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Automated Support"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_ycu4h4znw4 videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> <div class="mb-lg align-center"> <h6 class="feature-heading">Agentes mejor equipados</h6> <p>Agilice la incorporación de sus agentes y ayúdeles a ofrecer excelentes experiencias de cliente.</p> <div class="pb-sm"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'lufizdqw6k', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:75% 0 0 0;position:relative;" role="img" tabindex="0" title="Empowered agents"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_lufizdqw6k videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { FW.customPopover(); FW.$('.nav-tablist .nav-link .tab-button').click(function(e) { e.stopPropagation(); }); }); </script> </div> </section> <section id="124655335733448" class="section-bucket section-text-media l-section section-light-grey "> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row banner-vertical-alignment flex-row-reverse"> <div id="feature-content-32895158040771" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">Freshchat revoluciona la conversación</h2> <p class="sub-text">Unificar sus mensajes en los diferentes canales digitales. Desviar tickets de forma intuitiva utilizando tecnología de IA nativa. Capacitar a sus agentes proporcionándoles un contexto completo. Freshchat de Freshworks hace todo esto por usted. Obtenga más información sobre nuestra revolucionaria solución de interacción conversacional.</p> <p class="forward--link link mt-xs"><a aria-label="Freshchat revoluciona la conversación" href="https://www.freshworks.com/live-chat-software/resources/ultimate-guide-to-messaging-channels/">Descubra Freshchat</a></p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'h16yorh98o', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;" role="img" tabindex="0" title="Chat video wrapper"> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_h16yorh98o videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-32895158040771'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section class="l-section "> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2 class="align-center">Qué dicen nuestros clientes</h2> </div> <div id="95222825907550" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner"> <div class="carousel-item item active" role="tabpanel" aria-hidden=false tabindex="0" id="panel-952228259075501" aria-label="Testimonial 1 of 1"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/cke8528zw07ufyofz950ve88l-finaccelad-1.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/cke8528zw07ufyofz950ve88l-finaccelad-1.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/cke8528zw07ufyofz950ve88l-finaccelad-1.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/cke8528zw07ufyofz950ve88l-finaccelad-1.one-sixth.png 2x" alt="finaccelad 1" /> <img class="original-image fadeIn " alt="finaccelad 1" title="" src="" srcset="" /> </div> </div> <p class="testimonial-quote">“La resolución en el primer contacto es una de las métricas más importantes para nuestra empresa y Freshchat nos está ayudando a mejorarla muchísimo. Ahora nuestros agentes trabajan mucho más rápido al disponer de una interfaz eficaz y cuentan también con todo el contexto para responder con precisión. Y, lo que es aún más importante, la asignación automática inteligente nos garantiza que las consultas de los clientes se deriven siempre al agente adecuado.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Ahmad Johari</h6> <div class="author-designation">Vicepresidente de operaciones</div> <div class="author-company">Finaccel</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> <div class="testimonial-band hide-in-mobile-and-tablet"> <div class="testimonial-band-inner"> <a href="https://www.freshworks.com/live-chat-software/resources/finaccel/"><span class="forward--link link">Read the full story</span></a> </div> </div> </div> </div> </div> </div> </div> </section> <section id="" data-scroll-target="" class="l-section "> <div class="l-section-heading align-center "> <h2 class="align-center">Conozca las ventajas de la interacción conversacional</h2> <p class="sub-text">Hoy, los clientes quieren interactuar a través de sus canales preferidos. Descubra cómo prestarles servicio allí donde estén.</p> </div> <div class="l-page container l-grid" id="story-card-section-159281817881904"> <div class="row"> <div class="col-sm-4 col-sm-offset-2 "> <a class="card-content" href="https://www.freshworks.com/live-chat-software/resources/ultimate-guide-to-messaging-channels/" target="_self" > <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/claccsbva024hhxfndvagjt5m-spanish-1.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/claccsbva024hhxfndvagjt5m-spanish-1.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/claccsbva024hhxfndvagjt5m-spanish-1.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/claccsbva024hhxfndvagjt5m-spanish-1.one-sixth.png 2x" alt="The ultimate guide to messaging channels thumbnail" /> <img class="original-image fadeIn " alt="The ultimate guide to messaging channels thumbnail" title="" src="" srcset="" /> </div> <div class="align-center press-release-title"> <h6>La guía definitiva sobre canales de mensajería</h6> <p><span class="forward--link link mt-xs">Obtenga más información</span></p> </div> </div> </a> </div> <div class="col-sm-4 "> <a class="card-content" href="https://www.freshworks.com/live-chat-software/resources/picking-the-right-messaging-software-ebook/" target="_self" > <div class="press-release-item"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://website-assets-fw.freshworks.com/attachments/clb3n8wc403cgpmfng9lyozi9-a-guide-to-picking-the-right-messaging-software.one-half.png" data-srcset="https://website-assets-fw.freshworks.com/attachments/clb3n8wc403cgpmfng9lyozi9-a-guide-to-picking-the-right-messaging-software.full.png 2x" src="https://website-assets-fw.freshworks.com/attachments/clb3n8wc403cgpmfng9lyozi9-a-guide-to-picking-the-right-messaging-software.one-sixth.png" srcset="https://website-assets-fw.freshworks.com/attachments/clb3n8wc403cgpmfng9lyozi9-a-guide-to-picking-the-right-messaging-software.one-sixth.png 2x" alt="Guide to picking the right messaging software thumbnail" /> <img class="original-image fadeIn " alt="Guide to picking the right messaging software thumbnail" title="" src="" srcset="" /> </div> <div class="align-center press-release-title"> <h6>Una guía para elegir el software de mensajería adecuado</h6> <p><span class="forward--link link mt-xs">Obtenga más información</span></p> </div> </div> </a> </div> </div> </div> </section> <script type="text/javascript"> FW.onLoad(function () { const $cardSections = FW.$('#story-card-section-159281817881904'); const $cards = $cardSections.find('.card-content'); $cards.each(function () { let label = FW.$(this).find('.press-release-title > *:first-child').text(); FW.$(this).attr('aria-label', label) }) const $cardContent = $cardSections.find('.story-card .press-release-title'); if($cardContent.length){ let maxHeight = 0; $cardContent.each(function () { let height = parseInt(FW.$(this).height()); maxHeight = height > maxHeight ? height : maxHeight; }); $cardContent.height(maxHeight); } }) </script> <section data-text-list="[]" class="l-section l-section-home section-banner-cta-home align-center " style="background-color: #0B1320;"> <div class="container font-color-light l-banner "> <h2 class="align-center">Regístrese para disfrutar de una prueba gratuita</h2> <p class="sub-text">21 días. 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