Website Content Accessibility Statement

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href="https://fast.wistia.com/assets/external/E-v1.js" /> </head> <body class=" nav-transparent nextgen-super-nav " data-product-name="fworks" data-lang=en > <header> <nav class="nav-scroll nav-light-bg "> <div class="nav-super-wrapper nav-wrapper-border dark nav-super-nextgen"> <div class="nav-super l-page clearfix-lg"> <span class="nav-super-item home-link"> <a href="#main-content" class="skip-to-main-content" role="button" rel="nofollow, noindex">Skip to main content</a> <a class="super-logo" href="https://www.freshworks.com/"> <img class="logo logo-fworks nav-super-logo" src="/static-assets/images/common/company/logos/logo-fworks-white.svg" alt="Freshworks" /> </a> </span> <ul class="l-nav-list nav-super-menu nav-super-left" style=""> <li class="nav-super-item card-nav has-sub-menu" > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Products</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="l-nav-list nav-sub-menu persona-product-wrapper persona-product-wrapper-v2"> <div class="nav-persona-product-row"> <div class="nav-persona-product-section"> <h1 class="section-title">Software</h2> <div class="nav-persona-product-left-section"> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/freshdesk/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk</h2> <span class="desc">Delight customers and agents with effortless service and support</span> <span class="label">Freshdesk</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/customer-service-suite/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk Omni</h2> <span class="desc">The all-in-one solution, boosted with generative AI</span> <span class="label">Freshdesk Omni</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/live-chat-software/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshchat</h2> <span class="desc">AI-powered bots and live chat and across every messaging channel</span> <span class="label">Freshchat</span> </div> </a> </li> </ul> </div> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/freshservice/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshservice</h2> <span class="desc">Modern and intuitive IT and business team management</span> <span class="label">Freshservice</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/crm/sales/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshsales</h2> <span class="desc">Boost sales and productivity with a unified CRM</span> <span class="label">Freshsales</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/crm/marketing/?source=fworks&medium=referral&campaign=fworks_corp_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshmarketer</h2> <span class="desc">Multichannel marketing campaigns for e-commerce</span> <span class="label">Freshmarketer</span> </div> </a> </li> </ul> </div> </div> </div> <div class="nav-persona-product-section"> <div class="nav-persona-product-right-section"> <h1 class="section-title">Solutions</h2> <ul class="nav-main-item-list"> <li class="nav-main-item-link"> <a rel=" " href="/customer-service-solutions/" class="sub-nav-link" tabindex="-1"> Customer Service & Support </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/it-solutions/" class="sub-nav-link" tabindex="-1"> IT Service Management </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/conversational-engagement/" class="sub-nav-link" tabindex="-1"> Conversational Engagement </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/crm/marketing" class="sub-nav-link" tabindex="-1"> Marketing Automation </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/freshservice/solutions/enterprise-service-management/" class="sub-nav-link" tabindex="-1"> Enterprise Service Management </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/crm/sales/" class="sub-nav-link" tabindex="-1"> Sales Automation </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/crm-platform/" class="sub-nav-link" tabindex="-1"> Customer Relationship Management </a> </li> </ul> </div> </div> </div> <div class="bottom-pane"> <a rel=" " href="https://www.freshworks.com/products/" tabindex="-1"> View all products and solutions </a> <i class="forward" aria-hidden="true"></i> </div> </div> </li> <li class="nav-super-item card-nav has-sub-menu" > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Platform</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="l-hav-list has-platform-menu nav-sub-menu"> <div class="platform-card"> <div class="row"> <div class="platform-links"> <div class="card-width"> <div class="nav-main-item-list"> <div class="platform-nav-main-item"> <h2 class="nav-main-item-title">Our platform</h2> </div> <ul class="nav-main-item-list"> <li class="nav-main-item-link"> <a rel=" " href="/platform/" class="sub-nav-link" tabindex="-1"> Overview </a> </li> <li class="nav-main-item-link"> <a rel=" " href="https://www.freshworks.com/platform/integrations/" class="sub-nav-link" tabindex="-1"> Integrations </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/freddy-ai/" class="sub-nav-link" tabindex="-1"> AI capabilities </a> </li> <li class="nav-main-item-link"> <a rel=" " href="https://www.freshworks.com/freshservice/product-updates/" class="sub-nav-link" tabindex="-1"> Latest innovations </a> </li> </ul> </div> </div> </div> <div class="platform-links"> <div class="card-width"> <div class="nav-main-item-list"> <div class="platform-nav-main-item"> <h2 class="nav-main-item-title">More</h2> </div> <ul class="nav-main-item-list"> <li class="nav-main-item-link"> <a rel=" " href="/apps/" class="sub-nav-link" tabindex="-1"> App marketplace </a> </li> <li class="nav-main-item-link"> <a rel=" noopener" href="https://developers.freshworks.com" class="sub-nav-link" target="_blank" tabindex="-1"> Developers </a> </li> <li class="nav-main-item-link"> <a rel=" " href="/platform/technology-alliances/" class="sub-nav-link" tabindex="-1"> Technical alliances </a> </li> </ul> </div> </div> </div> <div class="platform-links"> <div class="card-width"> <div class="nav-main-item-list"> <div class="platform-nav-main-item"> <h2 class="nav-main-item-title featured-title">What’s New</h2> </div> <a class="featured-card" rel=" " href="https://www.freshworks.com/product-launches/" tabindex="-1"> <img src="https://website-assets-fw.freshworks.com/attachments/ckrykhl4t0cu6evfzkhmth9ao-fservicce.svg" class="feature-product-logo" alt=""> <div><p class="nav-title">Q2 ’23 Launch Announcements</p> <p class="feature-product-description">Start using our latest AI-powered innovations today. Find out how on the Q2 ’23 Launch page.</p> </div> </a> </div> </div> </div> </div> </div> </div> </li> <li class="nav-super-item has-sub-menu " > <a class="nav-super-label" href="#" role="button" aria-haspopup="true" aria-expanded="false">Resources</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://www.freshworks.com/theworks/" rel=" " > <span class="label"> Insights & Trends </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/customers/" rel=" " > <span class="label"> Case studies </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://community.freshworks.com/" rel=" " > <span class="label"> Community </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/academy/" rel=" " > <span class="label"> Training </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/professional-services/" rel=" " > <span class="label"> Services </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/support/" rel=" " > <span class="label"> Support </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/about/" rel=" " > <span class="label"> About </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/leadership/" rel=" " > <span class="label"> Leadership </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/careers/" rel=" " > <span class="label"> Careers </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/company/partners/" rel=" " > <span class="label"> Partners </span> </a> </li> </ul> </li> </ul> <ul class="l-nav-list nav-super-menu" style=""> <li class="nav-super-item hide-in-mobile " > <a class="nav-super-label" href="/demo" rel=" noopener" target="blank" >Demo</a> </li> <li class="nav-super-item hide-in-mobile " > <a class="nav-super-label" href="/freshservice/pricing/" rel=" " >Pricing</a> </li> <li class="nav-super-item " > <a class="nav-super-label" href="/products/" rel=" " >Login</a> </li> <li class="language-selector nav-super-item has-sub-menu hide-in-mobile"> <a class = "fw-flag-globe" href="#" title="Globe icon" role="button" aria-label="language selector" aria-haspopup="true" aria-expanded="false"></a> <div class= "language-selector-card--v2"> <ul class="row navigation-language-selector"> <li class="nav-sub-item active nav-lang-option"> <a aria-current="page" class="nav-sub-label" tabindex="-1" lang="en-us"> English </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/de/" lang="de-de" tabindex="-1"> Deutsch </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/nl/" lang="nl" tabindex="-1"> Nederlands </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/fr/" lang="fr" tabindex="-1"> Français </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/se/" lang="sv-SE" tabindex="-1"> Svenska </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/es/" lang="es" tabindex="-1"> Español (España) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/latam/" lang="es-latam" tabindex="-1"> Español (América Latina) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/br/" lang="pt-br" tabindex="-1"> Português (Brasil) </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/jp/" lang="ja" tabindex="-1"> 日本語 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/ko/" lang="ko" tabindex="-1"> 한국어 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/cn/" lang="zh-CN" tabindex="-1"> 简体中文 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/th/" lang="th" tabindex="-1"> ภาษาไทย </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/pl/" lang="pl" tabindex="-1"> Polski </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/hk/" lang="zh-HK" tabindex="-1"> 繁體中文 </a> </li> <li class="nav-sub-item nav-lang-option"> <a class="nav-sub-label" href="https://www.freshworks.com/tr/" lang="tr" tabindex="-1"> Türkçe </a> </li> </ul> </div> </li> <li class="nav-super-item hide-in-mobile nav-button" > <a title="Free Trial" class="button button--solid " rel="" role="button" target="_self" href="/products/"> Free Trial</a> <input type="hidden" class="go-to-dashboard" value="Go To Account" aria-label="go to dashboard"/> </li> </ul> </div> </div> <div class="nav-primary-wrapper" tabindex="-1"> <div class="nav-primary l-page"> <div class="nav-logo-wrapper"> <a href="#main-content" class="skip-to-main-content" role="button" rel="nofollow, noindex">Skip to main content</a> <div class="product-logo-wrap"> <a href="/"> <img class="logo logo-fworks " src="/static-assets/images/common/company/logos/logo-fworks-black.svg" alt="Freshworks" /> </a> </div> <a href="#" class="nav-burger" title="Burger Navigation icon" role="button" aria-haspopup="true" aria-expanded="false"> <span class="nav-burger-icon"></span> </a> </div> <ul class="l-nav-list nav-main-menu" > <li class="nav-main-item card-nav has-sub-menu hide-in-desktop " > <a id="persona_product_menu_v2" role="button" aria-haspopup="true" aria-expanded="false" class="nav-label" href="#">Products</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <div class="l-nav-list nav-sub-menu persona-product-wrapper persona-product-wrapper-v2"> <div class="nav-persona-product-row"> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/freshdesk/?source=fworks&medium=referral&campaign=fworks_product_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk</h2> <span class="desc">Delight customers and agents with effortless service and support</span> <span class="label">Freshdesk</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/customer-service-suite/?source=fworks&medium=referral&campaign=fworks_product_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshdesk Omni</h2> <span class="desc">The all-in-one solution, boosted with generative AI</span> <span class="label">Freshdesk Omni</span> </div> </a> </li> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="/live-chat-software/?source=fworks&medium=referral&campaign=fworks_product_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 class="nav-sub-item-text product-heading">Freshchat</h2> <span class="desc">AI-powered bots and live chat and across every messaging channel</span> <span class="label">Freshchat</span> </div> </a> </li> </ul> </div> <div class="nav-persona-product-column"> <ul class="persona-column-inner"> <li class="nav-sub-item nav-logo-tagline"> <a rel=" " href="https://www.freshworks.com/freshservice/?source=fworks&medium=referral&campaign=fworks_product_nav" class="nav-sub-label" tabindex="-1"> <div class="persona-product-card"> <h2 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class="container font-color-light banner-content l-banner "> <h1>Freshworks accessibility statement</h1> </div> </section> <section class="l-section " data-scroll-target="" id =""> <div class="l-page container "> <p>This is our formal statement on our compliance efforts relating to the <a href="https://www.w3.org/WAI/standards-guidelines/wcag/">Web Content Accessibility Guidelines (WCAG)</a> for <a href="https://www.freshworks.com">Freshworks.com</a>.</p> <h3 class="mt-sm">How we support accessibility</h3> <p>Freshworks takes the following measures to further accessibility:</p> <ul> <li>Internal web strategy includes accessibility solutions.</li> <li>Integrated accessibility in our strategy and design practices.</li> <li>We regularly validate and test our website for compliance with WCAG.</li> </ul> <h3 class="mt-sm">Conformance status</h3> <p>The <a href="https://www.w3.org/WAI/standards-guidelines/wcag/">Web Content Accessibility Guidelines (WCAG)</a> defines requirements for designers and developers to improve accessibility for people with disabilities. 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