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href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Vea cómo es el servicio de atención al cliente con tecnología de IA" data-navlabel="Plataforma" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Vea cómo es el servicio de atención al cliente con tecnología de IA</span><span class="sc-b323b31-0 kkjdKu">Una atención con tecnología de IA omnicanal, fácil de implementar, usar y ampliar a escala.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms 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height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div display="flex" width="100%" visibility="visible" class="sc-ace17a57-0 sc-f89231e9-0 coxUKQ"><div width="100%" height="auto" class="sc-6293d692-0 feihzU"><div cursor="pointer" height="100%" class="sc-6293d692-0 cnNtCO"><div id="wistia-video-204" cursor="pointer" class="sc-6293d692-0 sc-c85f0119-2 cJtBYB bqhcKu wistia_embed wistia_async_mltb4uqmaz popover=true popoverPreventScroll=true videoFoam=true" width="100%"></div><div height="100%" transform="translate(0%, -100%)" class="sc-ace17a57-0 hfASzX"></div><div display="flex" visibility="hidden" width="30px" height="30px" transform="translate(-50%, -50%)" class="sc-ace17a57-0 ljhQcd"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="15px" viewBox="-2 0 24 24" fill="#000" stroke="#000" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polygon points="5 3 19 12 5 21 5 3"></polygon></svg></div></div></div></div></div></div></div></section><section id="fwfdhomepagebrandtestbarrewap" data-target-id="fwfdhomepagebrandtestbarrewap" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 hhMXhW">Con la confianza de más de 68 000 empresas en todo el mundo</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-5eea9d3a-1 hiKbrZ ivEcmE"></div></div></div></div></section><section id="fdhomepageinpagenav" data-target-id="fdhomepageinpagenav" width="100%" class="sc-ace17a57-0 sc-fe753677-1 hAIjRh xitcV"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe hdoJUs"><div id="in-page-nav" class="sc-6293d692-0 sc-69f00ede-0 fBKdRX dlOyIb"><div class="sc-ace17a57-0 sc-69f00ede-1 cfLoyf gNZzjJ"></div><ul class="sc-ace17a57-0 sc-69f00ede-2 iTgLYZ dkANRU"><li id="4kFfE4sS1tv9Gjf7kXZzkw" cursor="pointer" class="sc-6293d692-0 buxcXw"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" font-weight="bold" aria-label="" class="sc-e5af17da-0 kfzxTP">Descripción general</a></li><li id="1xnpelXGZVwgnSWxAXbcpW" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Prestaciones</a></li><li id="4aCUdsSRHJfYB0DxAbjngS" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Integraciones</a></li><li id="3UIkYgBiMQWmQuuJuNi9I9" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Testimonios</a></li></ul></div></div></section><section id="fdhomepageheadingoverview" data-target-id="fdhomepageheadingoverview" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Proporcione satisfacción desde el primer momento</h2><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Freshdesk le brinda rapidez gracias a su facilidad de uso y de configuración. Los flujos de trabajo optimizados permiten que los agentes se tomen un respiro entre tareas, mientras que las herramientas de colaboración eliminan las conjeturas en el trabajo en equipo.</p></div></div></div></div></div></section><section id="fwfdhomepagefullwidthswitchback1" data-target-id="fwfdhomepagefullwidthswitchback1" width="100%" class="sc-ace17a57-0 sc-fe753677-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 jUoNJ"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 eowvwi">BASE DE CONOCIMIENTOS</span><h2 class="sc-4555ca6a-0 eYkskr">El autoservicio más sencillo que nunca</h2><div font-size="18" class="sc-ace17a57-0 sc-803150ff-1 jlPbeZ kpybXx"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Una atención al cliente rápida y precisa no sucede por arte de magia. El software de Freshdesk hace que sea así. Cree una base de conocimiento que todo el mundo pueda utilizar. Configure bots basados en IA para responder automáticamente a las preguntas más frecuentes por correo electrónico. Gracias a Freshdesk con tecnología de IA, los clientes obtienen la información que necesitan y usted, menos incidencias.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-803150ff-0 eXUoqM coWdVn"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271804%27%20height=%271168%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fabf6e4c61db31af%2Foriginal%2FSwitchback-01.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fabf6e4c61db31af%2Foriginal%2FSwitchback-01.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fabf6e4c61db31af%2Foriginal%2FSwitchback-01.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwfdhomepagefullwidthswitchback2" data-target-id="fwfdhomepagefullwidthswitchback2" width="100%" class="sc-ace17a57-0 sc-fe753677-1 hAIjRh"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gOsbuI"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 eowvwi">PRODUCTIVIDAD DE LOS AGENTES</span><h2 class="sc-4555ca6a-0 eYkskr">Menos trabajo improductivo, más trabajo significativo</h2><div font-size="18" class="sc-ace17a57-0 sc-803150ff-1 jlPbeZ kpybXx"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Automatice los procesos manuales y facilite la colaboración para que sus agentes puedan gestionar, priorizar y resolver incidencias a gran escala. Todo en un espacio de trabajo unificado que permite a los agentes centrarse en los problemas pertinentes y brindar asistencia rápida y personalizada. Gracias a la ayuda de Freddy AI, observará cómo se dispara la productividad de los agentes. </p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-803150ff-0 eXUoqM vvcdw"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%273608%27%20height=%272336%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1ee37b1353786323%2Foriginal%2FSwitchback-02.webp&w=3840&q=75 1x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1ee37b1353786323%2Foriginal%2FSwitchback-02.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwfdhomepagefullwidthswitchback3" data-target-id="fwfdhomepagefullwidthswitchback3" width="100%" class="sc-ace17a57-0 sc-fe753677-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 jUoNJ"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 eowvwi">EN MARCHA</span><h2 class="sc-4555ca6a-0 eYkskr">Empiece a trabajar en un abrir y cerrar de ojos</h2><div font-size="18" class="sc-ace17a57-0 sc-803150ff-1 jlPbeZ kpybXx"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Freshdesk es fácil de usar y requiere una formación mínima, por lo que permite empezar a trabajar rápidamente. Personalice sus flujos de trabajo, el portal del cliente, los roles de los agentes y mucho más para adaptar el servicio de asistencia a su gusto. Menos tiempo y esfuerzo, más recursos ahorrados.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-803150ff-0 eXUoqM coWdVn"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%273608%27%20height=%272336%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F52022b311772b236%2Foriginal%2FSwitchback-03-4.webp&w=3840&q=75 1x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F52022b311772b236%2Foriginal%2FSwitchback-03-4.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fdhomepagecardgridcapabilities" data-target-id="fdhomepagecardgridcapabilities" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gnVQtl"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><span class="sc-b323b31-0 eowvwi">GESTIÓN DE INCIDENCIAS Y SUPERPODERES DE IA EXCEPCIONALES</span><h2 class="sc-4555ca6a-0 eYkskr">Capacidades de Freshdesk</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Automatice, optimice, organice y obtenga resultados de forma rápida y sencilla gracias a la inteligencia artificial. Freshdesk le permitirá trabajar de forma más inteligente y resolver incidencias con mayor facilidad, sea cual sea el tamaño de su empresa.</p><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/freshdesk/new-features/" aria-label="Consulte las novedades">Consulte las novedades<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div class="sc-ace17a57-0 sc-d825397a-0 chqiHG hoZKIt"><a href="https://www.freshworks.com/freshdesk/agent-workspace/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Área de trabajo unificada para agentes</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Respuestas basadas en IA, gestión de incidencias más inteligente, colaboración simplificada: asistencia ampliable y de alta calidad.</p></div></div></a><a href="https://www.freshworks.com/es/freshdesk/ticketing/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Gestión avanzada de incidencias</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Priorice, categorice y asigne incidencias con una eficiencia y eficacia sin precedentes.</p></div></div></a><a href="https://www.freshworks.com/freshdesk/streamline-admin/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Administración optimizada</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Automatice tareas repetitivas para que los agentes puedan centrarse en atender mejor a más clientes.</p></div></div></a><a href="https://www.freshworks.com/es/freshdesk/collaboration/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Colaboración en equipo</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Sin esfuerzos duplicados. Ni tareas olvidadas. Solo una colaboración sencilla y eficiente.</p></div></div></a><a href="https://www.freshworks.com/es/freshdesk/self-service/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Autoservicio</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Ayude a los clientes a valerse por sí mismos y capacite a los agentes con una base de conocimientos sólida.</p></div></div></a><a href="https://www.freshworks.com/es/freshdesk/reporting-analytics/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Análisis e información</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Analice datos de rendimiento, cree paneles de control e informes personalizados y comparta los resultados de manera sencilla.</p></div></div></a><a href="https://www.freshworks.com/freshdesk/freddy-ai-for-cx/helpdesk/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="0%" height="" class="sc-6293d692-0 sc-c656b9a2-0 knQNYc bOhPZo"></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Servicio de asistencia técnica con IA</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Ofrezca a los agentes un asistente de IA que los ayude a aumentar su productividad para que los clientes puedan recibir un servicio más rápido.</p></div></div></a></div></div></div></section><section id="fdhomepagecardgridintegrations" data-target-id="fdhomepagecardgridintegrations" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><span class="sc-b323b31-0 eowvwi">Instalar. Personalizar. Crear.</span><h2 class="sc-4555ca6a-0 eYkskr">Integraciones con Freshdesk</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Al reducir la complejidad, aumentar la eficacia y acelerar la obtención de valor, la integración con Freshworks, ya sea de forma local o en la nube, le resultará pan comido. </p><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css 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cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/freshdesk/integrations/" aria-label="Explorar las integraciones">Explorar las integraciones<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div class="sc-ace17a57-0 sc-d825397a-0 chqiHG hoZKIt"><a href="https://www.freshworks.com/apps/playvox_quality_assurance/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F730fb29a6e8809aa%2Foriginal%2FPlayvox.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-ac4f0066-1 lecakm kJnlA-D"><div class="sc-ace17a57-0 kxOgEH"></div><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Playvox</h3><p height="auto" class="sc-5159831f-0 sc-ac4f0066-3 htPTCC hJGZOL">Gestione su plantilla de forma eficaz con herramientas de previsión, planificación de capacidades, programación y análisis.</p></div></div></a><a href="https://www.freshworks.com/apps/salesforce_connector_app_1/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" 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cambiar constantemente de herramientas.</p></div></div></a><a href="https://www.freshworks.com/apps/microsoft_teams/" text-decoration="none" class="sc-ace17a57-0 sc-99ac912-1 gOnDqr jVrYkf"><div width="342px" height="100%" class="sc-ace17a57-0 sc-99ac912-0 kvKJOs fxDmpz"><div width="100%" height="228px" class="sc-6293d692-0 sc-c656b9a2-0 bAluPN bOhPZo"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1920&q=75 1920w, 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aplicación.</p></div></div></a></div></div></div></section><section id="fwfdhomepagetestimonials" data-target-id="fwfdhomepagetestimonials" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 iwlGdC"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Es un festival del amor</h2></div></div></div><div class="sc-6293d692-0 kkHFqI"><div width="calc(300% + 128px)" transform="translateX(-0px)" class="sc-ace17a57-0 eOPVrX"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 rmVam fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1603395cc8d2af88%2Foriginal%2FThomasCook-logo-400x400.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-0"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Freshworks comprendió a fondo nuestra empresa y nos ayudó a adaptar nuestras operaciones para respaldar nuestra estrategia de servicio al cliente. </p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Hayley Chambers</span><span class="sc-b323b31-0 hVJReL">Responsable de operaciones con los clientes </span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dLUhBp kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/customers/stories/thomas-cook/" aria-label="Leer la historia del cliente">Leer la historia del cliente<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-1"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 ctEcaZ fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-1"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F263ac2f254fc11c0%2Foriginal%2FBridgestone-logo-400x400-1.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F263ac2f254fc11c0%2Foriginal%2FBridgestone-logo-400x400-1.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F263ac2f254fc11c0%2Foriginal%2FBridgestone-logo-400x400-1.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-1"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">El espacio de trabajo del agente de Freshdesk era muy intuitivo y funcional. Contaba con todas las herramientas necesarias para recopilar incidencias, asignarlas a distintos agentes y almacenar información. </p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Luke Gaspar</span><span class="sc-b323b31-0 hVJReL">Ingeniero de campo</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7ba8280b462161a9%2Foriginal%2Fjupiter-logo-400x400.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7ba8280b462161a9%2Foriginal%2Fjupiter-logo-400x400.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7ba8280b462161a9%2Foriginal%2Fjupiter-logo-400x400.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-2"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Me gusta mucho la IU. Trabajo con muchas otras empresas y la IU de Freshworks es muy intuitiva. No tienes que preocuparte de saber dónde encontrar cada cosa. Se puede acceder a todo fácilmente. La función de búsqueda también presenta un magnífico diseño y funciona de maravilla. Los responsables de cuenta son de gran ayuda y priorizan los comentarios de los clientes, algo que no suele ser común en las empresas. </p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Nikhil Godbole</span><span class="sc-b323b31-0 hVJReL">Responsable de servicio al cliente del grupo</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div></div></div><div class="sc-ace17a57-0 cYyaLZ"><style data-emotion="css 111224x">.css-111224x{text-align:center;-webkit-flex:0 0 auto;-ms-flex:0 0 auto;flex:0 0 auto;font-size:1.9285714285714288rem;padding:8px;border-radius:50%;overflow:visible;color:rgba(0, 0, 0, 0.54);-webkit-transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;}.css-111224x.Mui-disabled{background-color:transparent;color:rgba(0, 0, 0, 0.26);}</style><style data-emotion="css 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