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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Control how users get access to products | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a2b17584df699a8dea16f0d197bb8573773aea89', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a2b17584df699a8dea16f0d197bb8573773aea89' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"3lRCPnB3nxgKKtVODuYUII","lastPublished":"2024-11-14T19:36:36.230Z","firstPublishedAt":"2020-12-16T23:36:24.144Z","type":"topic","topicType":"Mixed","topicTitle":"Control how users get access to products","description":"Update settings for approved domains, user invites, access requests, and default access.","metaDescription":"Get invitation links, add approved domains, update invite and request product access settings, and configure default product access for new users.","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='0'>You must be an organization admin to change or update these user access settings.</p></div></div><p data-renderer-start-pos='85'>This page covers the settings that control how users get access to products in your organization. </p><p data-renderer-start-pos='185'>Users with product access also have organization access. Each user that joins your organization takes up a license seat for each of the products they have access to. If you go over the number of users in your plan, we'll let you know by email.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/5MPuhiJ71OKuWG0uwO18zY/5f25455cceddbf45bc4d0cb5e895ec19/screenshot_UserAccessSettings' alt='Product, User access settings, Approved domains'></div></div></div><h2 id='Approved-domains'>Approved domains</h2><p data-renderer-start-pos='449'>Approve your company’s domains to help your users access your products quickly.</p><p data-renderer-start-pos='530'>You might use this to:</p><ol class='ak-ol'><li><p data-renderer-start-pos='554'>Approve your company domain so onboarding is easier for your employees.</p></li><li><p data-renderer-start-pos='629'>Approve client domains so they can always get access.</p></li></ol><p data-renderer-start-pos='688'>To add an approved domain:</p><ol class='ak-ol'><li><p data-renderer-start-pos='716'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='721'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='769'>Select <strong>Add domain</strong> and enter the URL for the domain you want to approve.</p></li><li><p data-renderer-start-pos='844'>For each product, select a product role and indicate if admin approval is required.</p><ol class='ak-ol'><li><p data-renderer-start-pos='929'><strong>Product role</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='951'><strong>None</strong>: Assigns no product role, which means users with the approved domain won’t be able to access that product.</p></li><li><p data-renderer-start-pos='1066'><strong>User</strong>: Assigns the user role, which allows users to access the product when they are logged in to an account with the approved domain.</p></li><li><p data-renderer-start-pos='1203'><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with the approved domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/' title='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/'>Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos='1433'><strong>Admin approval</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1457'>Check <strong>Required</strong>: Organization admins need to approve access requests from users with the approved domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests' title='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests'>Learn more about access requests</a></p></li><li><p data-renderer-start-pos='1598'>Uncheck <strong>Required</strong>: Users with the approved domain can join your product without approval.</p></li></ol></li></ol></li><li><p data-renderer-start-pos='1698'>Select how to <strong>Notify org admins</strong>:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1732'><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos='1820'><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.Users on approved domains:</p></li></ol></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1973'>Users with approved domains:</p><ul class='ak-ul'><li><p data-renderer-start-pos='2003'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos='2075'>Can view your products from specific Join Product locations, such as <a class='sc-eIHaNI fVLHZh' href='http://start.atlassian.com/' title='http://start.atlassian.com/'>start.atlassian.com</a></p></li><li><p data-renderer-start-pos='2167'>Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos='2233'>Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos='2280'>Customers on approved domains (Jira Service Management only):</p><ul class='ak-ul'><li><p data-renderer-start-pos='2343'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos='2414'>Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos='2483'>Must verify their account every 6 months.</p></li></ul></div></div><h3 id='Configure-how-users-with-non-public-domains-access-your-products'>Configure how users with non-public domains access your products</h3><p data-renderer-start-pos='2598'>The <strong>Any domains</strong> feature allows you to decide how users with non-public email domains access your products. A non-public (or private) email domain is hosted by a private server and is more secure than a public email domain. Examples of public email domains are outlook.com, icloud.com, or gmail.com. </p><p data-renderer-start-pos='2899'>Email domains from private companies are considered to be private domains. Examples of private domains are sony.com, atlassian.com, or samsung.com.</p><p data-renderer-start-pos='3048'>You might use this feature to:</p><ul class='ak-ul'><li><p data-renderer-start-pos='3080'>Make it easier for users with a private email domain to request access to your product.</p></li><li><p data-renderer-start-pos='3171'>Automatically allow users with a private email domain to join your product. This is also known as an ‘open site’ or ‘open product’.</p></li></ul><p data-renderer-start-pos='3308'>By default, we configure any domains to allow any user with a private domain to request access to your product (and any new products you add). An organization admin needs to approve these requests first. You can make changes to these default settings at any time.</p><p data-renderer-start-pos='3573'>To manage how users with private email domains access your products:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3643'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='3648'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='3696'>Select <strong>Any domain</strong>.</p></li><li><p data-renderer-start-pos='3718'>For each product, select a product role and indicate if admin approval is required.</p><ol class='ak-ol'><li><p data-renderer-start-pos='3803'><strong>Product role</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3825'><strong>None</strong>: This means people won’t be able to access your product.</p></li><li><p data-renderer-start-pos='3890'><strong>User</strong>: Allows users to access your selected product when they are logged in to an account with a private domain.</p></li><li><p data-renderer-start-pos='4005'><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with a private domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/' title='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/'>Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos='4232'><strong>Admin approval</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4256'>Check <strong>Required</strong>: Organization admins need to approve every request for access from users with private domains before they can join. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests' title='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests'>Learn more about access requests</a></p></li><li><p data-renderer-start-pos='4423'>Uncheck <strong>Required</strong>: Users from any domain can freely join your product without any approval from an organization admin. Unchecking this option creates an ‘open site/product’ so users won’t be able to use <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/' title='https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/'>Atlassian teams</a>.</p></li></ol></li></ol></li><li><p data-renderer-start-pos='4653'>Select how to <strong>Notify org admins</strong>:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4687'><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos='4775'><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.</p></li></ol></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='4902'>Users with private domains:</p><ul class='ak-ul'><li><p data-renderer-start-pos='4931'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos='5003'>Can view your products from specific Join Product locations, such as <a class='sc-eIHaNI fVLHZh' href='http://start.atlassian.com/' title='http://start.atlassian.com/'>start.atlassian.com</a>.</p></li><li><p data-renderer-start-pos='5096'>Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos='5162'>Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos='5209'>Customers with private domains (Jira Service Management only):</p><ul class='ak-ul'><li><p data-renderer-start-pos='5273'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos='5344'>Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos='5413'>Must verify their account every 6 months.</p></li></ul></div></div><h2 id='User-invites'>User invites</h2><p data-renderer-start-pos='5476'>Control how existing users in your organization invite new people to your products. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/update-product-access-settings' title='https://support.atlassian.com/user-management/docs/update-product-access-settings'>Learn how product access works</a></p><p data-renderer-start-pos='5592'>To enable user invites:</p><ol class='ak-ol'><li><p data-renderer-start-pos='5617'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='5622'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='5652'>Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos='5676'>Select an option from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos='5771'>To restrict user invites:</p><ol class='ak-ol'><li><p data-renderer-start-pos='5798'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='5803'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='5832'>Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos='5856'>Select the option <strong>Don’t allow invites</strong> from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos='5972'>This prevents people who are users or product admins from inviting people through the product. It won’t prevent organization admins and user access admins from doing this. The <strong>Invite people</strong> feature will still be visible in the product.</p><p data-renderer-start-pos='6209'><strong>Customize the message people see if they can’t invite</strong></p><p data-renderer-start-pos='6264'>You can customize the ‘not allowed’ message that users see when they try to invite other users, but don’t have the right permissions.</p><p data-renderer-start-pos='6399'>To customize the ‘not allowed’ message:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6440'>From the <strong>Customise user invites not allowed message</strong> section, enter the message you want your users to see when they try to invite.</p></li><li><p data-renderer-start-pos='6574'>Select <strong>Save message</strong> to confirm.</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/12SRrbUoV04C1pUcSXa0Zw/7064c5c63fcef73d2c9d2788b93a6a7f/Customize_user_not_allowed_message' alt='Screenshot of customize user not allowed message'></div></div></div><p data-renderer-start-pos='6612'>Users see this message if they try to invite people through your product.</p><p data-renderer-start-pos='6687'>You should also check your <strong>Approved domains</strong> settings to restrict product access.</p><p data-renderer-start-pos='6769'>To restrict product access from approved domains:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6820'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='6825'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='6854'>Select <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='6882'>Select a domain to edit.</p></li><li><p data-renderer-start-pos='6910'>Select the <strong>None</strong> product role next to the product you want to restrict access to.</p></li><li><p data-renderer-start-pos='6994'>Select <strong>Save</strong> to confirm.</p></li><li><p data-renderer-start-pos='7021'>Repeat steps 4-6 for each of your approved domains.</p></li></ol><h3 id='Existing-user-permissions'>Existing user permissions</h3><p data-renderer-start-pos='7105'>Here’s an explanation of each user permission setting and when you may want to use it:</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:170px'><col style='width:407px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='201'><p data-renderer-start-pos='7193'><strong>Existing user permission</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='479'><p data-renderer-start-pos='7221'><strong>How it works</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='7239'><strong>Invite anyone</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='7256'>This is the most open invite permission. It allows your existing users to freely invite anyone to your product with any email domain. An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos='7443'>Anyone can request access to your product. An organization admin needs to approve the request.</p><p data-renderer-start-pos='7539'><strong>When to use it</strong></p><p data-renderer-start-pos='7555'>This option is best when you trust your existing users to invite and collaborate only with the people they need to.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='7676'><strong>Invite approved domains</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='7703'>Existing users can invite anyone with an email domain you have approved (see <strong>Approved domains</strong> above). An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos='7858'>Anyone can still request access to your product, regardless of their domain. An organization admin needs to approve the request.</p><p data-renderer-start-pos='7988'><strong>When to use it</strong></p><p data-renderer-start-pos='8004'>This option is best when you trust existing users to add and collaborate with people from specific domains you’ve approved, as needed.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='8144'><strong>Require admin approval</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='8170'>Existing users can’t invite anyone to your product, regardless of your approved domain settings.</p><p data-renderer-start-pos='8268'>Anyone can still request access to your product for themselves or on behalf of someone else. An organization admin needs to approve the request.</p><p data-renderer-start-pos='8414'><strong>When to use it</strong></p><p data-renderer-start-pos='8430'>This option is best if you want to maintain control over who has access to products, but your company doesn’t have an official process in place for people to ask for access.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='8609'><strong>Don’t allow invites</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='8632'>This is the most restricted permission setting for invites available. Users can’t invite anyone or request access to your product. Organization admins can still invite users.</p><p data-renderer-start-pos='8808'>To further restrict product access, remove your approved domains.</p><p data-renderer-start-pos='8875'><strong>When to use it</strong></p><p data-renderer-start-pos='8891'>This option is best if you want to maintain strict control over who has access to products, and your company has an internal request/provisioning process you need people to follow (for example an ITSM solution or helpdesk).</p></td></tr></tbody></table></div></div><h2 id='Invitation-links'>Invitation links</h2><p data-renderer-start-pos='9140'>Anyone can use invitation links to get access to your organization and start using a specific product. This is useful if you:</p><ul class='ak-ul'><li><p data-renderer-start-pos='9267'>Want to get your team onboarded quickly.</p></li><li><p data-renderer-start-pos='9311'>Work with contractors or clients who need fast access.</p></li></ul><p data-renderer-start-pos='9371'>Once you have shared an invitation link, anyone can use it to join your selected product. For this reason, you should only share links with people you trust. As an added security measure, links automatically expire after 30 days. To render old links invalid before the 30 day expiry period, you can turn off invitation links at any time or regenerate a new link.</p><p data-renderer-start-pos='9735'>To send an invitation link to someone:</p><ol class='ak-ol'><li><p data-renderer-start-pos='9775'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='9780'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> from the header.</p></li><li><p data-renderer-start-pos='9802'>From the left side of the page, select <strong>User access settings</strong> > <strong>Invitation links</strong>.</p></li><li><p data-renderer-start-pos='9885'>Select the toggle for the product you want to create an invitation link for. The link will appear below the toggle. Users with the link will land in the product selected.</p></li><li><p data-renderer-start-pos='10059'>Copy the invitation link and share it with users you want to give product access to.</p></li></ol><p data-renderer-start-pos='10149'>Users who join via invitation links are added to the default access groups for that product. </p><p data-renderer-start-pos='10244'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/default-groups-and-permissions/' title='https://support.atlassian.com/user-management/docs/default-groups-and-permissions/'>Learn about default groups and permissions</a></p><p data-renderer-start-pos='10288'> </p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"1wyovUUDO7kpFCzVpBs3Br","collections":[{"id":"5qmGrfpxELUaR6jcxS9tDw","pageType":"Documentation","title":"Manage your organization’s Atlassian accounts","description":"Gain control over your employee's Atlassian accounts.","url":"/user-management/docs/manage-your-organizations-atlassian-accounts/"},{"id":"32ZX9psaxNclZhRi8O6fH4","pageType":"Documentation","title":"Manage product users","description":"Administer users who access your products, whether or not you can manage their accounts.","url":"/user-management/docs/manage-product-users/"},{"id":"1wyovUUDO7kpFCzVpBs3Br","pageType":"Documentation","title":"Manage role and product permissions","description":"Give people product access and admin roles for your Atlassian cloud products.","url":"/user-management/docs/manage-role-and-product-permissions/"},{"id":"2Iin50hz2UKNIL6yYPZ5Mj","pageType":"Documentation","title":"Manage Jira Service Management customer accounts","description":null,"url":"/user-management/docs/manage-accounts-for-jira-service-management-customers/"}],"confluencePageId":null,"context":{"id":"1evq30NXmWxA5D5s5OCFHY","type":"contextTheme","docsHomeSlug":"/user-management/resources/","icon":{},"deployment":"Not Applicable","hubName":"User management"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"Approved domains","id":"Approved-domains"},{"title":"Configure how users with non-public domains access your products","id":"Configure-how-users-with-non-public-domains-access-your-products"},{"title":"User invites","id":"User-invites"},{"title":"Existing user permissions","id":"Existing-user-permissions"},{"title":"Invitation links","id":"Invitation-links"}],"url":"/user-management/docs/control-how-users-get-access-to-products/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"0\">You must be an organization admin to change or update these user access settings.</p></div></div><p data-renderer-start-pos=\"85\">This page covers the settings that control how users get access to products in your organization. </p><p data-renderer-start-pos=\"185\">Users with product access also have organization access. Each user that joins your organization takes up a license seat for each of the products they have access to. If you go over the number of users in your plan, we'll let you know by email.</p><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/5MPuhiJ71OKuWG0uwO18zY/5f25455cceddbf45bc4d0cb5e895ec19/screenshot_UserAccessSettings\" alt=\"Product, User access settings, Approved domains\"/></div></div></div><h2 id=\"Approved-domains\">Approved domains</h2><p data-renderer-start-pos=\"449\">Approve your company’s domains to help your users access your products quickly.</p><p data-renderer-start-pos=\"530\">You might use this to:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"554\">Approve your company domain so onboarding is easier for your employees.</p></li><li><p data-renderer-start-pos=\"629\">Approve client domains so they can always get access.</p></li></ol><p data-renderer-start-pos=\"688\">To add an approved domain:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"716\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"721\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos=\"769\">Select <strong>Add domain</strong> and enter the URL for the domain you want to approve.</p></li><li><p data-renderer-start-pos=\"844\">For each product, select a product role and indicate if admin approval is required.</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"929\"><strong>Product role</strong> column:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"951\"><strong>None</strong>: Assigns no product role, which means users with the approved domain won’t be able to access that product.</p></li><li><p data-renderer-start-pos=\"1066\"><strong>User</strong>: Assigns the user role, which allows users to access the product when they are logged in to an account with the approved domain.</p></li><li><p data-renderer-start-pos=\"1203\"><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with the approved domain. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/\" title=\"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/\">Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos=\"1433\"><strong>Admin approval</strong> column:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1457\">Check <strong>Required</strong>: Organization admins need to approve access requests from users with the approved domain. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests\" title=\"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests\">Learn more about access requests</a></p></li><li><p data-renderer-start-pos=\"1598\">Uncheck <strong>Required</strong>: Users with the approved domain can join your product without approval.</p></li></ol></li></ol></li><li><p data-renderer-start-pos=\"1698\">Select how to <strong>Notify org admins</strong>:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1732\"><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos=\"1820\"><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.Users on approved domains:</p></li></ol></li></ol><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"1973\">Users with approved domains:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"2003\">Must <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\" title=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\">create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos=\"2075\">Can view your products from specific Join Product locations, such as <a class=\"sc-eIHaNI fVLHZh\" href=\"http://start.atlassian.com/\" title=\"http://start.atlassian.com/\">start.atlassian.com</a></p></li><li><p data-renderer-start-pos=\"2167\">Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos=\"2233\">Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos=\"2280\">Customers on approved domains (Jira Service Management only):</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"2343\">Must <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\" title=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\">create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos=\"2414\">Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos=\"2483\">Must verify their account every 6 months.</p></li></ul></div></div><h3 id=\"Configure-how-users-with-non-public-domains-access-your-products\">Configure how users with non-public domains access your products</h3><p data-renderer-start-pos=\"2598\">The <strong>Any domains</strong> feature allows you to decide how users with non-public email domains access your products. A non-public (or private) email domain is hosted by a private server and is more secure than a public email domain. Examples of public email domains are outlook.com, icloud.com, or gmail.com. </p><p data-renderer-start-pos=\"2899\">Email domains from private companies are considered to be private domains. Examples of private domains are sony.com, atlassian.com, or samsung.com.</p><p data-renderer-start-pos=\"3048\">You might use this feature to:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"3080\">Make it easier for users with a private email domain to request access to your product.</p></li><li><p data-renderer-start-pos=\"3171\">Automatically allow users with a private email domain to join your product. This is also known as an ‘open site’ or ‘open product’.</p></li></ul><p data-renderer-start-pos=\"3308\">By default, we configure any domains to allow any user with a private domain to request access to your product (and any new products you add). An organization admin needs to approve these requests first. You can make changes to these default settings at any time.</p><p data-renderer-start-pos=\"3573\">To manage how users with private email domains access your products:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3643\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"3648\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos=\"3696\">Select <strong>Any domain</strong>.</p></li><li><p data-renderer-start-pos=\"3718\">For each product, select a product role and indicate if admin approval is required.</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3803\"><strong>Product role</strong> column:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3825\"><strong>None</strong>: This means people won’t be able to access your product.</p></li><li><p data-renderer-start-pos=\"3890\"><strong>User</strong>: Allows users to access your selected product when they are logged in to an account with a private domain.</p></li><li><p data-renderer-start-pos=\"4005\"><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with a private domain. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/\" title=\"https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/\">Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos=\"4232\"><strong>Admin approval</strong> column:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"4256\">Check <strong>Required</strong>: Organization admins need to approve every request for access from users with private domains before they can join. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests\" title=\"https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests\">Learn more about access requests</a></p></li><li><p data-renderer-start-pos=\"4423\">Uncheck <strong>Required</strong>: Users from any domain can freely join your product without any approval from an organization admin. Unchecking this option creates an ‘open site/product’ so users won’t be able to use <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/\" title=\"https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/\">Atlassian teams</a>.</p></li></ol></li></ol></li><li><p data-renderer-start-pos=\"4653\">Select how to <strong>Notify org admins</strong>:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"4687\"><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos=\"4775\"><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.</p></li></ol></li></ol><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"4902\">Users with private domains:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"4931\">Must <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\" title=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\">create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos=\"5003\">Can view your products from specific Join Product locations, such as <a class=\"sc-eIHaNI fVLHZh\" href=\"http://start.atlassian.com/\" title=\"http://start.atlassian.com/\">start.atlassian.com</a>.</p></li><li><p data-renderer-start-pos=\"5096\">Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos=\"5162\">Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos=\"5209\">Customers with private domains (Jira Service Management only):</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"5273\">Must <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\" title=\"https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account\">create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos=\"5344\">Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos=\"5413\">Must verify their account every 6 months.</p></li></ul></div></div><h2 id=\"User-invites\">User invites</h2><p data-renderer-start-pos=\"5476\">Control how existing users in your organization invite new people to your products. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/update-product-access-settings\" title=\"https://support.atlassian.com/user-management/docs/update-product-access-settings\">Learn how product access works</a></p><p data-renderer-start-pos=\"5592\">To enable user invites:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"5617\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"5622\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos=\"5652\">Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos=\"5676\">Select an option from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos=\"5771\">To restrict user invites:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"5798\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"5803\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos=\"5832\">Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos=\"5856\">Select the option <strong>Don’t allow invites</strong> from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos=\"5972\">This prevents people who are users or product admins from inviting people through the product. It won’t prevent organization admins and user access admins from doing this. The <strong>Invite people</strong> feature will still be visible in the product.</p><p data-renderer-start-pos=\"6209\"><strong>Customize the message people see if they can’t invite</strong></p><p data-renderer-start-pos=\"6264\">You can customize the ‘not allowed’ message that users see when they try to invite other users, but don’t have the right permissions.</p><p data-renderer-start-pos=\"6399\">To customize the ‘not allowed’ message:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"6440\">From the <strong>Customise user invites not allowed message</strong> section, enter the message you want your users to see when they try to invite.</p></li><li><p data-renderer-start-pos=\"6574\">Select <strong>Save message</strong> to confirm.</p></li></ol><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/12SRrbUoV04C1pUcSXa0Zw/7064c5c63fcef73d2c9d2788b93a6a7f/Customize_user_not_allowed_message\" alt=\"Screenshot of customize user not allowed message\"/></div></div></div><p data-renderer-start-pos=\"6612\">Users see this message if they try to invite people through your product.</p><p data-renderer-start-pos=\"6687\">You should also check your <strong>Approved domains</strong> settings to restrict product access.</p><p data-renderer-start-pos=\"6769\">To restrict product access from approved domains:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"6820\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"6825\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos=\"6854\">Select <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos=\"6882\">Select a domain to edit.</p></li><li><p data-renderer-start-pos=\"6910\">Select the <strong>None</strong> product role next to the product you want to restrict access to.</p></li><li><p data-renderer-start-pos=\"6994\">Select <strong>Save</strong> to confirm.</p></li><li><p data-renderer-start-pos=\"7021\">Repeat steps 4-6 for each of your approved domains.</p></li></ol><h3 id=\"Existing-user-permissions\">Existing user permissions</h3><p data-renderer-start-pos=\"7105\">Here’s an explanation of each user permission setting and when you may want to use it:</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:170px\"/><col style=\"width:407px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"201\"><p data-renderer-start-pos=\"7193\"><strong>Existing user permission</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"479\"><p data-renderer-start-pos=\"7221\"><strong>How it works</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"201\"><p data-renderer-start-pos=\"7239\"><strong>Invite anyone</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"479\"><p data-renderer-start-pos=\"7256\">This is the most open invite permission. It allows your existing users to freely invite anyone to your product with any email domain. An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos=\"7443\">Anyone can request access to your product. An organization admin needs to approve the request.</p><p data-renderer-start-pos=\"7539\"><strong>When to use it</strong></p><p data-renderer-start-pos=\"7555\">This option is best when you trust your existing users to invite and collaborate only with the people they need to.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"201\"><p data-renderer-start-pos=\"7676\"><strong>Invite approved domains</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"479\"><p data-renderer-start-pos=\"7703\">Existing users can invite anyone with an email domain you have approved (see <strong>Approved domains</strong> above). An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos=\"7858\">Anyone can still request access to your product, regardless of their domain. An organization admin needs to approve the request.</p><p data-renderer-start-pos=\"7988\"><strong>When to use it</strong></p><p data-renderer-start-pos=\"8004\">This option is best when you trust existing users to add and collaborate with people from specific domains you’ve approved, as needed.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"201\"><p data-renderer-start-pos=\"8144\"><strong>Require admin approval</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"479\"><p data-renderer-start-pos=\"8170\">Existing users can’t invite anyone to your product, regardless of your approved domain settings.</p><p data-renderer-start-pos=\"8268\">Anyone can still request access to your product for themselves or on behalf of someone else. An organization admin needs to approve the request.</p><p data-renderer-start-pos=\"8414\"><strong>When to use it</strong></p><p data-renderer-start-pos=\"8430\">This option is best if you want to maintain control over who has access to products, but your company doesn’t have an official process in place for people to ask for access.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"201\"><p data-renderer-start-pos=\"8609\"><strong>Don’t allow invites</strong></p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"479\"><p data-renderer-start-pos=\"8632\">This is the most restricted permission setting for invites available. Users can’t invite anyone or request access to your product. Organization admins can still invite users.</p><p data-renderer-start-pos=\"8808\">To further restrict product access, remove your approved domains.</p><p data-renderer-start-pos=\"8875\"><strong>When to use it</strong></p><p data-renderer-start-pos=\"8891\">This option is best if you want to maintain strict control over who has access to products, and your company has an internal request/provisioning process you need people to follow (for example an ITSM solution or helpdesk).</p></td></tr></tbody></table></div></div><h2 id=\"Invitation-links\">Invitation links</h2><p data-renderer-start-pos=\"9140\">Anyone can use invitation links to get access to your organization and start using a specific product. This is useful if you:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"9267\">Want to get your team onboarded quickly.</p></li><li><p data-renderer-start-pos=\"9311\">Work with contractors or clients who need fast access.</p></li></ul><p data-renderer-start-pos=\"9371\">Once you have shared an invitation link, anyone can use it to join your selected product. For this reason, you should only share links with people you trust. As an added security measure, links automatically expire after 30 days. To render old links invalid before the 30 day expiry period, you can turn off invitation links at any time or regenerate a new link.</p><p data-renderer-start-pos=\"9735\">To send an invitation link to someone:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"9775\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos=\"9780\"><span><span class=\"text-fragment\" data-testid=\"inline-text-fragment\"><span>Select <strong>Products</strong></span></span></span> from the header.</p></li><li><p data-renderer-start-pos=\"9802\">From the left side of the page, select <strong>User access settings</strong> > <strong>Invitation links</strong>.</p></li><li><p data-renderer-start-pos=\"9885\">Select the toggle for the product you want to create an invitation link for. The link will appear below the toggle. Users with the link will land in the product selected.</p></li><li><p data-renderer-start-pos=\"10059\">Copy the invitation link and share it with users you want to give product access to.</p></li></ol><p data-renderer-start-pos=\"10149\">Users who join via invitation links are added to the default access groups for that product. </p><p data-renderer-start-pos=\"10244\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/\" title=\"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/\">Learn about default groups and permissions</a></p><p data-renderer-start-pos=\"10288\"> </p></div></div></div></div>","metadata":{"id":"dyFjaGJmZa6WQ84OA84SU","type":"sitewideMetadata","publisher":"Atlassian","language":"en-US","license":"Except where otherwise noted, content in this space is licensed under a <a href=\"https://creativecommons.org/licenses/by/2.5/au/\">Creative Commons Attribution 2.5 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4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">See all other products</span></span></button></div></div></div></div><div class="dropdown__main-content hide-dropdown reduced-spacing" data-testid="dropdown_documentation"><div data-testid="topic-card" class="cards margin-top-medium documentation-dropdown "><ul class="cards__inner"><li data-testid="card_item" class="cards__item cards__item--third-width documentation-card"><article><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage your organization’s Atlassian accounts</p></div></header><p class="cards__body margin-top-small">Gain control over your employee's Atlassian accounts.</p></div></a></article></li><li data-testid="card_item" class="cards__item cards__item--third-width documentation-card"><article><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage product users</p></div></header><p class="cards__body margin-top-small">Administer users who access your products, whether or not you can manage their accounts.</p></div></a></article></li><li data-testid="card_item" class="cards__item cards__item--third-width documentation-card"><article><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage role and product permissions</p></div></header><p class="cards__body margin-top-small">Give people product access and admin roles for your Atlassian cloud products.</p></div></a></article></li><li data-testid="card_item" class="cards__item cards__item--third-width 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class="cards__title">Community</p></div></header><p class="cards__body margin-top-small">Answers, support and inspiration</p></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="https://status.atlassian.com/" data-testid="atlas_link" class="cards__link"><div class="cards__icon"><img data-testid="card_icon" src="https://images.ctfassets.net/zsv3d0ugroxu/mNCBZvDshqueq0EeKmise/94d904fbd231bfc5c90cf3bbee00a855/speedometer_Light_mode_spot.svg" height="40" width="40" alt=""/></div><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">System Status</p></div></header><p class="cards__body margin-top-small">Cloud services health</p></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440" data-testid="atlas_link" class="cards__link"><div class="cards__icon"><img data-testid="card_icon" src="https://images.ctfassets.net/zsv3d0ugroxu/4LAr0Xsaq4gUk60Uy6eYwk/e86fd54ec59e9b7e64516f3a0eb5aeb5/rich_icon-Lightbulb.svg" height="40" width="40" alt=""/></div><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Suggestions and bugs</p></div></header><p class="cards__body margin-top-small">Feature suggestions and bug reports</p></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="https://marketplace.atlassian.com/" data-testid="atlas_link" class="cards__link"><div class="cards__icon"><img data-testid="card_icon" src="https://images.ctfassets.net/zsv3d0ugroxu/1ss3lke3aYcVp07USZwdMY/b9c86efbf54d4ce96607262a7cb3b3ef/rich_icon-Integration.svg" height="40" width="40" alt=""/></div><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Marketplace</p></div></header><p class="cards__body margin-top-small">Product apps</p></div></a></article></li><li 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role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div data-testid="mobile_dropdown_item_documentation" class="dropdown__mobile-item" role="button" aria-label="Trigger documentation dropdown" tabindex="0"><span>Documentation</span><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label="Documentation"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div data-testid="mobile_dropdown_item_resources" class="dropdown__mobile-item" role="button" aria-label="Trigger resources dropdown" 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class="nav-links__item"><a href="https://www.atlassian.com/university" data-testid="atlas_link"><span>Training & Certification</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/cloud-migration" data-testid="atlas_link"><span>Atlassian Migration Program</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://confluence.atlassian.com/gdpr" data-testid="atlas_link"><span>GDPR guides</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/enterprise/services" data-testid="atlas_link"><span>Enterprise services</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/partners" data-testid="atlas_link"><span>Atlassian Partners</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://developer.atlassian.com" data-testid="atlas_link"><span>Developers</span></a></li><li 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viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M7 7h10a1 1 0 0 1 0 2H7a1 1 0 1 1 0-2zm0 4h10a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2zm0 4h5a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div class="pagetree pagetree--hidden" data-testid="pagetree"><div class="pagetree__inner"><div class="pagetree__context"><div data-testid="pagetree-back-arrow" class="pagetree__back-arrow" role="button" aria-label="close page tree" tabindex="0"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M8.414 11.5H18a1 1 0 0 1 0 2H8.414l3.793 3.793a1 1 0 0 1-1.414 1.414l-5.5-5.5a1 1 0 0 1 0-1.414l5.5-5.5a1 1 0 0 1 1.414 1.414L8.414 11.5z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><img class="pagetree__icon" alt="User management" height="40" width="40"/><div><a href="/user-management/resources/" class="pagetree__title" data-testid="pagetree-title" data-event-container="pagetree" data-event-component="pagetreeTitle" data-track-event="clicked">User management</a><p class="pagetree__subhead">Documentation</p></div></div><ul class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link">Manage your organization’s Atlassian accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/verify-a-domain-to-manage-accounts/" data-testid="atlas_link">Verify a domain to manage accounts</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-managed-accounts/" data-testid="atlas_link">What are managed accounts?</a></li><li class="pagetree__item "><a href="/user-management/docs/resend-a-verification-email-to-a-managed-account/" data-testid="atlas_link">Resend a verification email to a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-changes-to-a-managed-user-account/" data-testid="atlas_link">Make changes to a managed user account</a></li><li class="pagetree__item "><a href="/user-management/docs/deactivate-a-managed-account/" data-testid="atlas_link">Deactivate a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-managed-account/" data-testid="atlas_link">Delete a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-atlassians-global-account-model-work-for-you/" data-testid="atlas_link">Make Atlassian's global account model work for you</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link">Manage product users</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link">Invite a user</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link">Manage an individual user's profile</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/remove-or-suspend-a-user/" data-testid="atlas_link">Remove user or suspend their access</a></li><li class="pagetree__item "><a href="/user-management/docs/log-in-as-another-user/" data-testid="atlas_link">Log in as another user</a></li><li class="pagetree__item "><a href="/user-management/docs/update-roles-and-properties-for-jira-users/" data-testid="atlas_link">Update roles and properties for Jira users</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-groups/" data-testid="atlas_link">Manage groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/create-groups/" data-testid="atlas_link">Create groups</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link">Edit a group</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link">Delete a group</a></li><li class="pagetree__item "><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link">Default groups and permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link">Troubleshoot issues related to managing groups</a></li></ul></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link">Manage role and product permissions</a><ul class="pagetree__list false"><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link">Control how users get access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link">Give users admin permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link">Approve or deny product access requests</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link">Give users access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link">How does product access work?</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link">Remove product access for users</a></li><li class="pagetree__item "><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link">Disable automatic domain-enabled access to your instance</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link">Remove admin permissions from users</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-the-different-types-of-admin-roles/" data-testid="atlas_link">What are the different types of admin roles?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-jira-service-management-customers/" data-testid="atlas_link">Manage Jira Service Management customer accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/manage-jira-service-management-customer-accounts/" data-testid="atlas_link">What different account types can customers have?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-portal-only-customers/" data-testid="atlas_link">Manage accounts for portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/change-password-for-portal-only-customers/" data-testid="atlas_link">Change password for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/" data-testid="atlas_link">Migrate a portal-only customer to Atlassian account</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-name-for-portal-only-customers/" data-testid="atlas_link">Edit name for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/revoke-access-for-portal-only-customers/" data-testid="atlas_link">Revoke access for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-portal-only-customers/" data-testid="atlas_link">Delete portal-only customers</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">User management Resources</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/docs/manage-role-and-product-permissions/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Manage role and product permissions</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Control how users get access to products</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-dymIpo gEdAYa'><div></div><div class='sc-kXeGPI fIPKnQ'><div class='ak-renderer-document'><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='0'>You must be an organization admin to change or update these user access settings.</p></div></div><p data-renderer-start-pos='85'>This page covers the settings that control how users get access to products in your organization. </p><p data-renderer-start-pos='185'>Users with product access also have organization access. Each user that joins your organization takes up a license seat for each of the products they have access to. If you go over the number of users in your plan, we'll let you know by email.</p><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/5MPuhiJ71OKuWG0uwO18zY/5f25455cceddbf45bc4d0cb5e895ec19/screenshot_UserAccessSettings' alt='Product, User access settings, Approved domains'></div></div></div><h2 id='Approved-domains'>Approved domains</h2><p data-renderer-start-pos='449'>Approve your company’s domains to help your users access your products quickly.</p><p data-renderer-start-pos='530'>You might use this to:</p><ol class='ak-ol'><li><p data-renderer-start-pos='554'>Approve your company domain so onboarding is easier for your employees.</p></li><li><p data-renderer-start-pos='629'>Approve client domains so they can always get access.</p></li></ol><p data-renderer-start-pos='688'>To add an approved domain:</p><ol class='ak-ol'><li><p data-renderer-start-pos='716'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='721'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='769'>Select <strong>Add domain</strong> and enter the URL for the domain you want to approve.</p></li><li><p data-renderer-start-pos='844'>For each product, select a product role and indicate if admin approval is required.</p><ol class='ak-ol'><li><p data-renderer-start-pos='929'><strong>Product role</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='951'><strong>None</strong>: Assigns no product role, which means users with the approved domain won’t be able to access that product.</p></li><li><p data-renderer-start-pos='1066'><strong>User</strong>: Assigns the user role, which allows users to access the product when they are logged in to an account with the approved domain.</p></li><li><p data-renderer-start-pos='1203'><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with the approved domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/' title='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/'>Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos='1433'><strong>Admin approval</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1457'>Check <strong>Required</strong>: Organization admins need to approve access requests from users with the approved domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests' title='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests'>Learn more about access requests</a></p></li><li><p data-renderer-start-pos='1598'>Uncheck <strong>Required</strong>: Users with the approved domain can join your product without approval.</p></li></ol></li></ol></li><li><p data-renderer-start-pos='1698'>Select how to <strong>Notify org admins</strong>:</p><ol class='ak-ol'><li><p data-renderer-start-pos='1732'><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos='1820'><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.Users on approved domains:</p></li></ol></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1973'>Users with approved domains:</p><ul class='ak-ul'><li><p data-renderer-start-pos='2003'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos='2075'>Can view your products from specific Join Product locations, such as <a class='sc-eIHaNI fVLHZh' href='http://start.atlassian.com/' title='http://start.atlassian.com/'>start.atlassian.com</a></p></li><li><p data-renderer-start-pos='2167'>Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos='2233'>Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos='2280'>Customers on approved domains (Jira Service Management only):</p><ul class='ak-ul'><li><p data-renderer-start-pos='2343'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos='2414'>Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos='2483'>Must verify their account every 6 months.</p></li></ul></div></div><h3 id='Configure-how-users-with-non-public-domains-access-your-products'>Configure how users with non-public domains access your products</h3><p data-renderer-start-pos='2598'>The <strong>Any domains</strong> feature allows you to decide how users with non-public email domains access your products. A non-public (or private) email domain is hosted by a private server and is more secure than a public email domain. Examples of public email domains are outlook.com, icloud.com, or gmail.com. </p><p data-renderer-start-pos='2899'>Email domains from private companies are considered to be private domains. Examples of private domains are sony.com, atlassian.com, or samsung.com.</p><p data-renderer-start-pos='3048'>You might use this feature to:</p><ul class='ak-ul'><li><p data-renderer-start-pos='3080'>Make it easier for users with a private email domain to request access to your product.</p></li><li><p data-renderer-start-pos='3171'>Automatically allow users with a private email domain to join your product. This is also known as an ‘open site’ or ‘open product’.</p></li></ul><p data-renderer-start-pos='3308'>By default, we configure any domains to allow any user with a private domain to request access to your product (and any new products you add). An organization admin needs to approve these requests first. You can make changes to these default settings at any time.</p><p data-renderer-start-pos='3573'>To manage how users with private email domains access your products:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3643'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='3648'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong> > <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='3696'>Select <strong>Any domain</strong>.</p></li><li><p data-renderer-start-pos='3718'>For each product, select a product role and indicate if admin approval is required.</p><ol class='ak-ol'><li><p data-renderer-start-pos='3803'><strong>Product role</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3825'><strong>None</strong>: This means people won’t be able to access your product.</p></li><li><p data-renderer-start-pos='3890'><strong>User</strong>: Allows users to access your selected product when they are logged in to an account with a private domain.</p></li><li><p data-renderer-start-pos='4005'><strong>Customer</strong>: Assigns the customer role to users who access your Jira Service Management help center. They need to be logged in to an account with a private domain. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/' title='https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/'>Learn more about Jira Service Management customer accounts</a></p></li></ol></li><li><p data-renderer-start-pos='4232'><strong>Admin approval</strong> column:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4256'>Check <strong>Required</strong>: Organization admins need to approve every request for access from users with private domains before they can join. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests' title='https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests'>Learn more about access requests</a></p></li><li><p data-renderer-start-pos='4423'>Uncheck <strong>Required</strong>: Users from any domain can freely join your product without any approval from an organization admin. Unchecking this option creates an ‘open site/product’ so users won’t be able to use <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/' title='https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/'>Atlassian teams</a>.</p></li></ol></li></ol></li><li><p data-renderer-start-pos='4653'>Select how to <strong>Notify org admins</strong>:</p><ol class='ak-ol'><li><p data-renderer-start-pos='4687'><strong>When users get access</strong>: Organization admins get an email every time a new user joins.</p></li><li><p data-renderer-start-pos='4775'><strong>Only when users need admin approval</strong>: Organization admins only get an email when someone requests access to a product.</p></li></ol></li></ol><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-bnXvFD jjYaPd' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='4902'>Users with private domains:</p><ul class='ak-ul'><li><p data-renderer-start-pos='4931'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before logging in to your products.</p></li><li><p data-renderer-start-pos='5003'>Can view your products from specific Join Product locations, such as <a class='sc-eIHaNI fVLHZh' href='http://start.atlassian.com/' title='http://start.atlassian.com/'>start.atlassian.com</a>.</p></li><li><p data-renderer-start-pos='5096'>Can join your selected products with or without an invitation.</p></li><li><p data-renderer-start-pos='5162'>Must verify their account every 6 months.</p></li></ul><p data-renderer-start-pos='5209'>Customers with private domains (Jira Service Management only):</p><ul class='ak-ul'><li><p data-renderer-start-pos='5273'>Must <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account' title='https://support.atlassian.com/atlassian-account/docs/create-an-atlassian-account'>create an Atlassian account</a> before accessing your help center.</p></li><li><p data-renderer-start-pos='5344'>Can join your selected help center with or without an invitation.</p></li><li><p data-renderer-start-pos='5413'>Must verify their account every 6 months.</p></li></ul></div></div><h2 id='User-invites'>User invites</h2><p data-renderer-start-pos='5476'>Control how existing users in your organization invite new people to your products. <a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/update-product-access-settings' title='https://support.atlassian.com/user-management/docs/update-product-access-settings'>Learn how product access works</a></p><p data-renderer-start-pos='5592'>To enable user invites:</p><ol class='ak-ol'><li><p data-renderer-start-pos='5617'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='5622'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='5652'>Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos='5676'>Select an option from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos='5771'>To restrict user invites:</p><ol class='ak-ol'><li><p data-renderer-start-pos='5798'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='5803'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='5832'>Select <strong>User invites</strong>.</p></li><li><p data-renderer-start-pos='5856'>Select the option <strong>Don’t allow invites</strong> from the <strong>Existing user permissions</strong> column next to your selected product.</p></li></ol><p data-renderer-start-pos='5972'>This prevents people who are users or product admins from inviting people through the product. It won’t prevent organization admins and user access admins from doing this. The <strong>Invite people</strong> feature will still be visible in the product.</p><p data-renderer-start-pos='6209'><strong>Customize the message people see if they can’t invite</strong></p><p data-renderer-start-pos='6264'>You can customize the ‘not allowed’ message that users see when they try to invite other users, but don’t have the right permissions.</p><p data-renderer-start-pos='6399'>To customize the ‘not allowed’ message:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6440'>From the <strong>Customise user invites not allowed message</strong> section, enter the message you want your users to see when they try to invite.</p></li><li><p data-renderer-start-pos='6574'>Select <strong>Save message</strong> to confirm.</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/12SRrbUoV04C1pUcSXa0Zw/7064c5c63fcef73d2c9d2788b93a6a7f/Customize_user_not_allowed_message' alt='Screenshot of customize user not allowed message'></div></div></div><p data-renderer-start-pos='6612'>Users see this message if they try to invite people through your product.</p><p data-renderer-start-pos='6687'>You should also check your <strong>Approved domains</strong> settings to restrict product access.</p><p data-renderer-start-pos='6769'>To restrict product access from approved domains:</p><ol class='ak-ol'><li><p data-renderer-start-pos='6820'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='6825'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> > <strong>User access settings</strong>.</p></li><li><p data-renderer-start-pos='6854'>Select <strong>Approved domains</strong>.</p></li><li><p data-renderer-start-pos='6882'>Select a domain to edit.</p></li><li><p data-renderer-start-pos='6910'>Select the <strong>None</strong> product role next to the product you want to restrict access to.</p></li><li><p data-renderer-start-pos='6994'>Select <strong>Save</strong> to confirm.</p></li><li><p data-renderer-start-pos='7021'>Repeat steps 4-6 for each of your approved domains.</p></li></ol><h3 id='Existing-user-permissions'>Existing user permissions</h3><p data-renderer-start-pos='7105'>Here’s an explanation of each user permission setting and when you may want to use it:</p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:170px'><col style='width:407px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='201'><p data-renderer-start-pos='7193'><strong>Existing user permission</strong></p></th><th rowspan='1' colSpan='1' style='background-color:var(--ds-background-neutral, #F4F5F7)' data-colwidth='479'><p data-renderer-start-pos='7221'><strong>How it works</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='7239'><strong>Invite anyone</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='7256'>This is the most open invite permission. It allows your existing users to freely invite anyone to your product with any email domain. An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos='7443'>Anyone can request access to your product. An organization admin needs to approve the request.</p><p data-renderer-start-pos='7539'><strong>When to use it</strong></p><p data-renderer-start-pos='7555'>This option is best when you trust your existing users to invite and collaborate only with the people they need to.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='7676'><strong>Invite approved domains</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='7703'>Existing users can invite anyone with an email domain you have approved (see <strong>Approved domains</strong> above). An organization admin doesn’t need to approve this.</p><p data-renderer-start-pos='7858'>Anyone can still request access to your product, regardless of their domain. An organization admin needs to approve the request.</p><p data-renderer-start-pos='7988'><strong>When to use it</strong></p><p data-renderer-start-pos='8004'>This option is best when you trust existing users to add and collaborate with people from specific domains you’ve approved, as needed.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='8144'><strong>Require admin approval</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='8170'>Existing users can’t invite anyone to your product, regardless of your approved domain settings.</p><p data-renderer-start-pos='8268'>Anyone can still request access to your product for themselves or on behalf of someone else. An organization admin needs to approve the request.</p><p data-renderer-start-pos='8414'><strong>When to use it</strong></p><p data-renderer-start-pos='8430'>This option is best if you want to maintain control over who has access to products, but your company doesn’t have an official process in place for people to ask for access.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='201'><p data-renderer-start-pos='8609'><strong>Don’t allow invites</strong></p></td><td rowspan='1' colSpan='1' data-colwidth='479'><p data-renderer-start-pos='8632'>This is the most restricted permission setting for invites available. Users can’t invite anyone or request access to your product. Organization admins can still invite users.</p><p data-renderer-start-pos='8808'>To further restrict product access, remove your approved domains.</p><p data-renderer-start-pos='8875'><strong>When to use it</strong></p><p data-renderer-start-pos='8891'>This option is best if you want to maintain strict control over who has access to products, and your company has an internal request/provisioning process you need people to follow (for example an ITSM solution or helpdesk).</p></td></tr></tbody></table></div></div><h2 id='Invitation-links'>Invitation links</h2><p data-renderer-start-pos='9140'>Anyone can use invitation links to get access to your organization and start using a specific product. This is useful if you:</p><ul class='ak-ul'><li><p data-renderer-start-pos='9267'>Want to get your team onboarded quickly.</p></li><li><p data-renderer-start-pos='9311'>Work with contractors or clients who need fast access.</p></li></ul><p data-renderer-start-pos='9371'>Once you have shared an invitation link, anyone can use it to join your selected product. For this reason, you should only share links with people you trust. As an added security measure, links automatically expire after 30 days. To render old links invalid before the 30 day expiry period, you can turn off invitation links at any time or regenerate a new link.</p><p data-renderer-start-pos='9735'>To send an invitation link to someone:</p><ol class='ak-ol'><li><p data-renderer-start-pos='9775'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Go to <a class='sc-eIHaNI fVLHZh' href='http://admin.atlassian.com/' title='http://admin.atlassian.com/'>admin.atlassian.com</a>. Select your organization if you have more than one.</span></span></span></p></li><li><p data-renderer-start-pos='9780'><span><span class='text-fragment' data-testid='inline-text-fragment'><span>Select <strong>Products</strong></span></span></span> from the header.</p></li><li><p data-renderer-start-pos='9802'>From the left side of the page, select <strong>User access settings</strong> > <strong>Invitation links</strong>.</p></li><li><p data-renderer-start-pos='9885'>Select the toggle for the product you want to create an invitation link for. The link will appear below the toggle. Users with the link will land in the product selected.</p></li><li><p data-renderer-start-pos='10059'>Copy the invitation link and share it with users you want to give product access to.</p></li></ol><p data-renderer-start-pos='10149'>Users who join via invitation links are added to the default access groups for that product. </p><p data-renderer-start-pos='10244'><a class='sc-eIHaNI fVLHZh' href='https://support.atlassian.com/user-management/docs/default-groups-and-permissions/' title='https://support.atlassian.com/user-management/docs/default-groups-and-permissions/'>Learn about default groups and permissions</a></p><p data-renderer-start-pos='10288'> </p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-jKJlTe dnzyaD" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span 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