EvantoDesk Reviews: Pricing & Software Features 2024

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data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>EvantoDesk Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2020/02/EvantoDesk-logo1.png" class="attachment- size-" alt="EvantoDesk" srcset="https://s.financesonline.com/uploads/2020/02/EvantoDesk-logo1.png 440w, https://s.financesonline.com/uploads/2020/02/EvantoDesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2020/02/EvantoDesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2020/02/EvantoDesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2020/02/EvantoDesk-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(2 user reviews)</a></span> </div> </div> </div> <div id="product-info-sticky-mobile" class="review-page__product sticky "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__info show-tablet"> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(2 user reviews)</a></span> </div> </div> <div id="product-buttons" class="review-page__product__btns" style="visibility: hidden" data-product="93433" data-main-term="103" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const product_buttons_el = document.getElementById('product-buttons'); if(product_buttons_el) { const product_id = product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + encodeURIComponent(selected_term)); request_buttons.onload = function () { if (request_buttons.status >= 200 && request_buttons.status < 400) { if (request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/evantodesk/">EVANTODESK ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is EvantoDesk?</a></li> <li><a href="#benefits">EvantoDesk benefits</a></li> <li><a href="#features">Overview of EvantoDesk features</a></li> <li><a href="#problems">What Problems Will EvantoDesk Solve?</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">EvantoDesk pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> <li><a href="#user-rev">User reviews</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of EvantoDesk" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2018/04/EvantoDesk-Site-300x155.png 300w, https://s.financesonline.com/uploads/2018/04/EvantoDesk-Site-232x120.png 232w, https://s.financesonline.com/uploads/2018/04/EvantoDesk-Site-93x48.png 93w, https://s.financesonline.com/uploads/2018/04/EvantoDesk-Site-281x145.png 281w, https://s.financesonline.com/uploads/2018/04/EvantoDesk-Site.png 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="93433"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is EvantoDesk?</h3> </div> <p>EvantoDesk is a simple, user-friendly customer service software designed specifically for small and medium-sized businesses. Developed and built with SMEs in mind, EvantoDesk comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers sans the complicated tools, complex configurations, and a heavy price tag.</p> <p>EvantoDesk is recognized as one of the most user-friendly and most affordable help desk software. It is easy to set up and tailor to meet prevailing needs and flexible enough to adapt to changing business requirements. Implementation is easy as its interface looks and feels like an email software, allowing users to quickly get familiar and maximize the system for optimum customer service delivery.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of EvantoDesk Benefits</h3> </div> <p>EvantoDesk solves and addresses all your customer service problems by giving you a platform that maximizes all opportunities for customer interaction and service. It is designed to ensure that all inquiries are answered, all requests for support are responded to in a timely manner, and all your agents are productive and efficient in delivering answers and resolutions to your customers’ issues and concerns.</p> <p>The software is created for small and medium-sized businesses. SMEs are not an afterthought. All the tools and functionalities are designed to enable you to provide high-quality customer service in every turn and instance, giving your customers with a smooth and enjoyable experience, which then prompts them to become marketing assets for your company.</p> <p>Emails from your clients are easily missed and lost especially if you are implementing a shared inbox approach. On the other hand, EvantoDesk utilizes a visual traffic-light system, you know which emails have not been read, which ones have been seen, and which ones are waiting for resolution.</p> <p>Each email comes with a timer which shows how much time you have allotted for yourself or your support team to resolve the customer’s issue. The same system works nicely with your social media communications. You’ll never miss any Tweets, Facebook messages or posts.</p> <p>It is imperative that your agents are working productively and that means them not working on the same issue. With EvantoDesk, it is easy to see which agent is currently working on a specific ticket. You can also configure the system to automatically assign tickets with specific issues to specific teams.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of EvantoDesk Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Unlimited Agents</li> <li>Unlimited Mailboxes, Tickets, and Storage</li> <li>Agent and Group Assignment</li> <li>Canned Responses</li> <li>Email Integration</li> <li>Knowledge Base (Help Docs)</li> <li>Reports (Unlimited History)</li> <li>iPhone & Android Apps</li> <li>Customer Ticket Portal</li> <li>Unlimited SLA Policies</li> <li>Notifications</li> <li>Folders</li> <li>Agent Tasks</li> <li>Ticket Tasks</li> <li>Rebranding</li> <li>24/7 Email Support</li> <li>EvantoChat</li> <li>Collision Detector</li> <li>Powerful Workflows</li> <li>Import Tweets</li> <li>Import Facebook Posts and Messages</li> <li>Satisfaction surveys</li> <li>Custom Domain Hosting</li> <li>Unlimited Integrations</li> <li>In-Depth Data Analysis Reports</li> <li>Forums</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> <div class="review-page__gray"> <div id="problems" class="review-page__header"> <span class="rev-icon rev-icon--problems-solve"></span> <h3>What Problems Will EvantoDesk Solve?</h3> </div> <p>1) <strong>Keeping track of a customers email</strong></p> <p>A customer email is sent to info@acmebusiness.com. This email is copied to 5 members of the team’s outlook inboxes or it comes into software such as Gmail with shared access. No one in the team knows who is dealing with what and they have to ask each other. Often the email can be opened, not dealt with and then drops down the inbox.</p> <p>With EvantoDesk, as soon as an email comes in it can be assigned to an agent and/or team automatically. Timers start ticking to ensure the response and resolution hit the SLA standards for that particular email address. This way work is shared out equally and quickly and the customer, therefore, gets a fast response every time.</p> <p>2) <strong>Team collaboration</strong></p> <p>The team often need to collaborate on a customer’s email either with their own team members or an external company/supplier etc. EvantoDesk allows the team to add notes to the ticket to collaborate with each other and external companies. The replies from the companies get added to the ticket. Team members can easily see the notes they need to respond to and mark these as dealt with. A collision detector ensures that no replies etc are duplicated.</p> <p>3) <strong>Speed up Processes</strong></p> <p>Using email software to respond to customers is slow. The power of EvantoDesk is unique for the simplicity of the software. Every ticket that comes in has workflows that automatically perform tasks, such as add tags or notes, prioritize the ticket or assign it to an agent or group, or send notifications or emails to agents, groups or the customer.</p> <p>Every 30 minutes another workflow runs over every ticket and again perform tasks based on set criteria (such as how long the customer has been waiting for a reply). Again, the workflow can then perform tasks such as adding notes or assigning the ticket.<br /> Further, agents can execute process using auto-actions so, for just 1 click, any number of tasks can be performed such as adding a note, sending a reply, assigning the ticket to an agent, resolving the ticket and sending a customer satisfaction survey.</p> <p>Canned responses allow pre-configured replies, with place-holders to automatically insert ticket data, to be added to a response with a single click.</p> </div> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=275&token=oRyenqG-sIt9dN7OPCsitw" data-srcset="https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=275&token=oRyenqG-sIt9dN7OPCsitw 1x, https://sip.financesonline.com/uploads/2018/02/User-Experience2018.png?width=550&token=PtiB-JK8Ibo6y2cxoyfq9A 2x" class="lazyload" alt="This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process."></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=275&token=lv4O9lvq7tJXREUGQhKujw" data-srcset="https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=275&token=lv4O9lvq7tJXREUGQhKujw 1x, https://sip.financesonline.com/uploads/2018/01/Risign-Star2018.png?width=550&token=XS_BbJFdb4IYWfSgDrCjhA 2x" class="lazyload" alt="An award given to products that have recently entered the market but are already becoming very popular"></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>EvantoDesk Position In Our Categories</h3> </div> <p> Knowing that businesses have unique business-related demands, it is only wise they steer clear of seeking a one-size-fits-all, “perfect” software. Still, it would be hard to try to pinpoint such application even among sought-after software solutions. The clever step to do can be to spell out the different essential factors which require inspection such as crucial features, price terms, skill capability of staff, company size, etc. Thereafter, you must conduct your product research fully. Have a look at some EvantoDesk reviews and explore each of the software programs in your shortlist more closely. Such comprehensive product investigation ascertains you drop mismatched apps and buy the system that delivers all the features your business requires to realize efficiency. </p> <p><strong>Position of EvantoDesk in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>100</span> </div> <p>EvantoDesk is one of the <strong>top 100</strong> <a href="https://financesonline.com/c/help-desk-software/">Help Desk Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>If you are considering EvantoDesk it could also be sensible to check out other subcategories of Help Desk Software listed in our base of B2B software reviews.</p><p>Each organization has different requirements and requires a system that can be customized for their size, type of workers and clients, and the specific industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you look for a software system, first be sure what you want it for. Read some EvantoDesk Help Desk Software reviews and ask yourself do you desire basic features or do you want sophisticated functionality? Are there any industry-specific features that you are searching for? Find the answers to these queries to aid your search. There are multiple elements that you need to consider and these include your budget, specific business needs, your company size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the system that offers all that you need to enhance your organization competence and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does EvantoDesk Cost?</h3> </div> <p><strong>EvantoDesk Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>EvantoDesk</span> <p>$16.67/agent/month</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are EvantoDesk pricing details?</h3> </div> <p><strong>EvantoDesk Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>EvantoDesk</p> <p>$16.67/agent/month</p> </div> </div> <p><strong>EvantoDesk</strong> – $16.67/agent/month or 15/agent/month (Annual Billing)</p> <ul> <li>Unlimited Agents</li> <li>Unlimited Mailboxes, Tickets, and Storage</li> <li>Agent and Group Assignment</li> <li>Canned Responses</li> <li>Email Integration</li> <li>Knowledge Base (Help Docs)</li> <li>Reports (Unlimited History)</li> <li>iPhone & Android Apps</li> <li>Customer Ticket Portal</li> <li>Unlimited SLA Policies</li> <li>Notifications</li> <li>Folders</li> <li>Agent Tasks</li> <li>Ticket Tasks</li> <li>Rebranding</li> <li>24/7 Email Support</li> <li>EvantoChat</li> <li>Collision Detector</li> <li>Powerful Workflows</li> <li>Import Tweets</li> <li>Import Facebook Posts and Messages</li> <li>Satisfaction surveys</li> <li>Custom Domain Hosting</li> <li>Unlimited Integrations</li> <li>In-Depth Data Analysis Reports</li> <li>Forums</li> </ul> <p>Contact EvantoDesk for more enterprise pricing information and other product details.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 4 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We are aware that when you choose to get a Help Desk Software it’s important not only to find out how experts evaluate it in their reviews, but also to check whether the real users and enterprises that bought this software are genuinely content with the service. Because of that need we’ve created our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that gathers customer reviews, comments and EvantoDesk reviews across a wide array of social media sites. The information is then featured in a simple to digest format showing how many users had positive and negative experience with EvantoDesk. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.</p> </p> </div> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Mac</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li><li>Annual Subscription</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li><span></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for EvantoDesk?</h3> </div> <p>EvantoDesk integrates with the following business systems and applications:</p> <ul> <li>MailChimp</li> <li>Twitter</li> <li>Facebook</li> <li>ClinicAppointments.com</li> <li>Zapier</li> <li>QuickBooks</li> <li>Pipedrive</li> </ul> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="user-reviews__stars"> <div class="average-score"> <div class="review-page__header mb-show"><h3><span class="rev-icon icon icon--user-reviews"></span>EvantoDesk User Reviews</h3></div> <p class="mb-hide">EvantoDesk average rating: </p> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="210" height="39" > </div> <span class="score">5/5 <span id="ur-scroll">(2 user reviews)</span></span> </div> </div> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="user-reviews__write "> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="user-reviews__top-least"> <div class="col"> <p>The most favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQESCxifAbNAAQ/profile-displayphoto-shrink_100_100/0?e=1528228800&v=alpha&t=P7vQvQH3ATF1IG5DYhc-BdTr7p0V9CD4dhpsLq9_j1U" alt="Rick Bergami" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Rick Bergami</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything.</p> <p><strong>CONS:</strong> The only think I can say here is the user interface but you get used to it and they are working on improving it.</p> </div> <div class="review-meta"> <p>Reviewed 4 years ago</p> <a href="/p/evantodesk/seriously-the-best-ticketing-system-out-there-94029/" title="Read review">Read full review ></a> </div> </div> </div> </div> <div class="col"> <p>The least favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQESCxifAbNAAQ/profile-displayphoto-shrink_100_100/0?e=1528228800&v=alpha&t=P7vQvQH3ATF1IG5DYhc-BdTr7p0V9CD4dhpsLq9_j1U" alt="Rick Bergami" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Rick Bergami</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything.</p> <p><strong>CONS:</strong> The only think I can say here is the user interface but you get used to it and they are working on improving it.</p> </div> <div class="review-meta"> <p>Reviewed 4 years ago</p> <a href="/p/evantodesk/seriously-the-best-ticketing-system-out-there-94029/" title="Read review">Read full review ></a> </div> </div> </div> </div> </div> <div class="more-reviews"> <p>More reviews from 2 actual users:</p> <div class="sort"> <p>Sort by:</p> <div id="sort-reviews" class="nice-dropdown" data-id="93433" data-related-id=""> <span>Latest</span> <ul class="reviews-sort"> <li data-option="latest">Latest</li> <li data-option="useful">Most useful</li> <li data-option="positive">Most positive</li> <li data-option="negative">Most negative</li> </ul> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="sortable-reviews"> <div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Brilliant software</p> <a href="/p/evantodesk/brilliant-software-22-95241/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="luke hasell" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>luke hasell</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 18.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Food & Beverages</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all the team enjoy using it on pc or on their phones. The automations help massively too and have definitely saved us lots of time. The layout UI is great, simple and configurable.</p> <p><strong>CONS:</strong> Honestly nothing. Perhaps the reports could update more regularly but not an issue for us currently.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="95241"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="95241"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Seriously the best ticketing system out there.</p> <a href="/p/evantodesk/seriously-the-best-ticketing-system-out-there-94029/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQESCxifAbNAAQ/profile-displayphoto-shrink_100_100/0?e=1528228800&v=alpha&t=P7vQvQH3ATF1IG5DYhc-BdTr7p0V9CD4dhpsLq9_j1U" alt="Rick Bergami" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Rick Bergami</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 22.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything.</p> <p><strong>CONS:</strong> The only think I can say here is the user interface but you get used to it and they are working on improving it.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="94029"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="94029"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><a href="#" class="review-show-more user-review-show-more">Show More User Reviews (2)</a> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=93433">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="93433"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular EvantoDesk Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3hzZWxsY28tZnVzaW9uLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="xSellco Helpdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/xsellco-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/xsellco-logo2.png 186w" /></div> <a href="/p/xsellco-fusion/" title="xSellco Helpdesk" >xSellco Helpdesk Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lzc3VldHJhay8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Issuetrak" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1.png 186w" /></div> <a href="/p/issuetrak/" title="Issuetrak" >Issuetrak Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NheXp1Lw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Cayzu" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/cayzu_logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/cayzu_logo2.png 186w" /></div> <a href="/p/cayzu/" title="Cayzu" >Cayzu Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.2</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Rlc2t1bi8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Deskun" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Deskun-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Deskun-logo2.png 186w" /></div> <a href="/p/deskun/" title="Deskun" >Deskun Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2xpdmVoZWxwbm93Lw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LiveHelpNow" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2.png 186w" /></div> <a href="/p/livehelpnow/" title="LiveHelpNow" >LiveHelpNow Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.3</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To EvantoDesk By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2thcGRlc2sv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Kapdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/10/kapl-93x48.jpg 93w, https://s.financesonline.com/uploads/2016/10/kapl.jpg 120w" /></div> <a href="/p/kapdesk/" title="Kapdesk" >How much does Kapdesk cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RlYW13b3JrLWRlc2sv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Teamwork Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2.png 186w" /></div> <a href="/p/teamwork-desk/" title="Teamwork Desk" >How much does Teamwork Desk cost?</a> </div> <div class="products-table__right">$7</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Zpc2lvbi1oZWxwZGVzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Vision Helpdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/visionthumb1-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/visionthumb1.png 186w" /></div> <a href="/p/vision-helpdesk/" title="Vision Helpdesk" >How much does Vision Helpdesk cost?</a> </div> <div class="products-table__right">$8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL29uZWRlc2sv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="OneDesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/OneDesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/OneDesk-logo2.png 186w" /></div> <a href="/p/onedesk/" title="OneDesk" >How much does OneDesk cost?</a> </div> <div class="products-table__right">$11</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3hzZWxsY28tZnVzaW9uLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="xSellco Helpdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/xsellco-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/xsellco-logo2.png 186w" /></div> <a href="/p/xsellco-fusion/" title="xSellco Helpdesk" >How much does xSellco Helpdesk cost?</a> </div> <div class="products-table__right">$79</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Help Desk Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NheXp1Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Cayzu" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/cayzu_logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/cayzu_logo2.png 186w" /></div> <a href="/p/cayzu/" title="Cayzu reviews" >Read the latest user reviews of Cayzu</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.2</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2xpdmVoZWxwbm93Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LiveHelpNow" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2.png 186w" /></div> <a href="/p/livehelpnow/" title="LiveHelpNow reviews" >Read the latest user reviews of LiveHelpNow</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.3</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hpdmVyLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Hiver" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Hiver-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Hiver-logo2.png 186w" /></div> <a href="/p/hiver/" title="Hiver reviews" >Read the latest user reviews of Hiver</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.8</div> <div class="col col--50">96%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hlbHByYWNlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Helprace" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Helprace-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Helprace-logo2.png 186w" /></div> <a href="/p/helprace/" title="Helprace reviews" >Read the latest user reviews of Helprace</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">90%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lzc3VldHJhay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Issuetrak" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1.png 186w" /></div> <a href="/p/issuetrak/" title="Issuetrak reviews" >Read the latest user reviews of Issuetrak</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.5</div> <div class="col col--50">100%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>EvantoDesk Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy10ZWFtd29yay1kZXNr""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Teamwork Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Teamwork-Desk-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-teamwork-desk" title="Comparison of EvantoDesk vs. Teamwork Desk" class="set-width" >Compare EvantoDesk vs Teamwork Desk 2024</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1pc3N1ZXRyYWs=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Issuetrak" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1-93x48.png 93w, https://s.financesonline.com/uploads/2024/08/IssueTrak-Thumbnail-1.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-issuetrak" title="Comparison of EvantoDesk vs. Issuetrak" class="set-width" >Compare EvantoDesk vs Issuetrak 2024</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1zeXNhaWQ=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SysAid" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/02/sysaid-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2024/02/sysaid-small-thumbnail.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-sysaid" title="Comparison of EvantoDesk vs. SysAid" class="set-width" >Compare EvantoDesk vs SysAid 2024</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1ib2xkZGVzaw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="BoldDesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/06/5f4f1589-9d00-4650-9354-712cfd261427-93x48.jpg 93w, https://s.financesonline.com/uploads/2023/06/5f4f1589-9d00-4650-9354-712cfd261427.jpg 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-bolddesk" title="Comparison of EvantoDesk vs. BoldDesk" class="set-width" >Compare EvantoDesk vs BoldDesk 2024</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1pbnZnYXRlLXNlcnZpY2UtZGVzaw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="InvGate Service Desk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/InvGate-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/InvGate-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-invgate-service-desk" title="Comparison of EvantoDesk vs. InvGate Service Desk" class="set-width" >Compare EvantoDesk vs InvGate Service Desk 2024</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy13c2Rlc2s=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WSDesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/WSDesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/WSDesk-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-wsdesk" title="Comparison of EvantoDesk vs. WSDesk" class="set-width" >Compare EvantoDesk vs WSDesk 2024</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1iZWFueXdoZXJlLXN1cHBvcnQtZXhwcmVzcw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="BeAnywhere Support Express" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/05/beanywhere-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2015/05/beanywhere-logo1.png 200w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-beanywhere-support-express" title="Comparison of EvantoDesk vs. BeAnywhere Support Express" class="set-width" >Compare EvantoDesk vs BeAnywhere Support Express 2024</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy14c2VsbGNvLWZ1c2lvbg==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="xSellco Helpdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/xsellco-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/xsellco-logo2.png 186w" /></div> <a 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data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZXZhbnRvZGVzay12cy1uZXRoZWxwZGVzaw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="NetHelpDesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/evantodesk-vs-nethelpdesk" title="Comparison of EvantoDesk vs. NetHelpDesk" class="set-width" >Compare EvantoDesk vs NetHelpDesk 2024</a> </div></div> </div> <div id="user-rev" class="review-page__header mb-hide"> <span class="rev-icon rev-icon--user-reviews"></span> <h3>EvantoDesk user reviews</h3> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Brilliant software</p> <a href="/p/evantodesk/brilliant-software-22-95241/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="luke hasell" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>luke hasell</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 18.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Food & Beverages</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Seriously the best ticketing system out there.</p> <a href="/p/evantodesk/seriously-the-best-ticketing-system-out-there-94029/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQESCxifAbNAAQ/profile-displayphoto-shrink_100_100/0?e=1528228800&v=alpha&t=P7vQvQH3ATF1IG5DYhc-BdTr7p0V9CD4dhpsLq9_j1U" alt="Rick Bergami" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Rick Bergami</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 22.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/09/louie.jpg?width=100&token=cBF1qsThMBVm4GTC-uvIxg" alt="Louie Andre" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/louie/" title="Louie Andre">Louie Andre</a></h4> <p>B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-16T16:22:59+00:00" title="2024-09-16 16:22:59">2024-09-16</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Help Desk Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/zendesk-helpdesk/" title="zendesk-helpdesk" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" /> </div> </a> <a href="/p/freshdesk/" title="freshdesk" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshdesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1.png 440w" /> </div> </a> <a href="/p/salesforce-service-cloud/" title="salesforce-service-cloud" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Salesforce Service Cloud" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zendesk-helpdesk-vs-freshdesk-vs-salesforce-service-cloud" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> <div class="review-page__unsure"> <div class="review-page__unsure-head">Unsure about this software?</div> <a href="https://financesonline.com/c/help-desk-software/" title="Find alternatives" class="btn">FIND ALTERNATIVES</a> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/evantodesk/", "name": "EvantoDesk", "image": "https://financesonline.com/uploads/2020/02/EvantoDesk-logo1-220x90.png", "featureList": "Unlimited Agents,\nUnlimited Mailboxes, Tickets, and Storage,\nAgent and Group Assignment,\nCanned Responses,\nEmail Integration,\nKnowledge Base (Help Docs),\nReports (Unlimited History),\niPhone & Android Apps,\nCustomer Ticket Portal,\nUnlimited SLA Policies,\nNotifications,\nFolders,\nAgent Tasks,\nTicket Tasks,\nRebranding,\n24/7 Email Support,\nEvantoChat,\nCollision Detector,\nPowerful Workflows,\nImport Tweets,\nImport Facebook Posts and Messages,\nSatisfaction surveys,\nCustom Domain Hosting,\nUnlimited Integrations,\nIn-Depth Data Analysis Reports,\nForums.", "operatingSystem": "Windows, Mac, Web-based", "screenshot": "https://financesonline.com/uploads/2018/04/EvantoDesk-Site-300x155.png", "offers": { "@type": "Offer", "price": "15", "priceCurrency": "USD" } }, "description": "EvantoDesk is a simple, user-friendly customer service software designed specifically for small and medium-sized businesses. Developed and built with SMEs in mind, EvantoDesk comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers sans the complicated tools, complex configurations, and a heavy price tag.\nEvantoDesk is recognized as one of the most user-friendly and most affordable help desk software. It is easy to set up and tailor to meet prevailing needs and flexible enough to adapt to changing business requirements. Implementation is easy as its interface looks and feels like an email software, allowing users to quickly get familiar and maximize the system for optimum customer service delivery.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.0", "applicationCategory": "Help Desk Software" }, "headline": "EvantoDesk review", "awards": "Great User Experience Award for 2018, Rising Star Award for 2018", "dateModified": "2024-09-16T16:22:59+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Louie Andre", "url": "https://financesonline.com/author/louie/" } }</script>  <div id="fot-social" class="fot-social" data-id="93433" data-type="post" data-url="https://reviews.financesonline.com/p/evantodesk/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/evantodesk/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/evantodesk/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/evantodesk/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":93433,"main_term_slug":"help-desk-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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EvantoDesk Reviews: Pricing & Software Features 2024 - Financesonline.com