CINXE.COM

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r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[R,_,_e,Ne,he,N,L,Pe,ke],loaderType:"pro"})})()})();</script> <meta name="robots" content="index, follow" /> <meta name="keywords" content="Board of Directors" /> <meta name="title" content="CO-OP® Board of Directors" /> <meta name="author" content="International Ombuds Association Office" /> <meta name="description" content="Board of Directors" /> <meta name="generator" content="MemberClicks Content Management System" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <title>CO-OP® Board of Directors</title> <link href="/templates/marietta-jt/favicon.ico" rel="shortcut icon" type="image/x-icon" /> <style type="text/css"> ::-webkit-input-placeholder {color:inherit; opacity: 0.6} :-moz-placeholder {color:inherit;opacity:0.6} ::-moz-placeholder {color:inherit;opacity:0.6} :-ms-input-placeholder {color:inherit; opacity: 0.6} </style> <link rel="stylesheet" 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name="searchword" id="mod_search_searchword" alt="Search" class="inputbox inputbox mc-search raw single-search" type="text" size="20" value="" placeholder="Search our site..." onfocus="this.placeholder = ''" onblur="this.placeholder = 'Search our site...'" /><a href="#" class="test button mc-search raw single-search">Search</a> </div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="d9b7612cb70b0f3325fb8dcc63738514" value="1" /> </form> <script type="text/javascript"> jQuery('form.mc-site-search-mod').find('a').click(function(e){ e.preventDefault(); var mcSiteSearchText = jQuery(this).closest('form.mc-site-search-mod').find('input.inputbox').val(); if (mcSiteSearchText != ''){ jQuery(this).closest('form.mc-site-search-mod').submit(); } }); </script> </div> <div class="moduletable"> <a id='mcSimpleLogin' href='login'>Member Login</a> </div> </div> </div> <div class="mobile-menu"><ul class="menu resp-menu"><li class="parent item181"><span class="separator"><span>About IOA</span></span><ul><li class="item207"><a href="/learn-about-our-organization"><span>About IOA</span></a></li><li class="item183"><a href="/ioa-board-of-directors"><span>Board of Directors</span></a></li><li class="item184"><a href="/ioa-committees-task-forces"><span>Committees & Task Forces</span></a></li><li class="item324"><a href="/ioa-regional-advancement-communities"><span>Regional Advancement Communities</span></a></li><li class="item185"><a href="/strategic-plan"><span>Strategic Plan</span></a></li><li class="item188"><a href="/standards-of-practice-code-of-ethics"><span>Standards of Practice & Code of Ethics</span></a></li><li class="item206"><a href="/ioa-faq"><span>Frequently Asked Questions</span></a></li><li class="item270"><a href="/contact-the-ioa-ombuds-ioa-s-ombuds-program-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item295"><a href="/ioa-values-and-norms"><span>IOA Values and Norms</span></a></li><li class="item299"><a href="/ioa-concern-and-complaint-policy"><span>IOA Concern and Complaint Policy</span></a></li><li class="item187"><a href="/contact-us"><span>Contact Us</span></a></li><li class="item314"><a href="https://www.ioaconference.org/become-a-sponsor"><span>Partnership Opportunities</span></a></li></ul></li><li class="parent item170"><span class="separator"><span>About Ombuds</span></span><ul><li class="item178"><a href="/what-is-an-ombuds-"><span>What Is an Ombuds?</span></a></li><li class="item283"><a href="/creating-an-ombuds-office"><span>Creating an Ombuds Office</span></a></li><li class="item246"><a href="/how-do-i-become-an-ombuds-"><span>How Do I Become an Ombuds?</span></a></li><li class="item292"><a href="/why-should-my-organization-have-an-ombuds"><span>Why Should My Organization Have an Ombuds?</span></a></li><li class="item294"><a href="/how-do-i-hire-or-talk-to-an-ombuds-"><span>How Do I Hire or Talk to an Ombuds?</span></a></li><li class="item235"><a href="/annual-ombuds-day"><span>Annual Ombuds Day</span></a></li></ul></li><li class="parent item123"><span class="separator"><span>Membership</span></span><ul><li class="item125"><a href="/membership-benefits"><span>Membership Benefits</span></a></li><li class="item127"><a href="/become-a-member"><span>Become a Member</span></a></li><li class="item199"><a href="/member-center"><span>Member Center</span></a></li><li class="item126"><a href="/renew-membership"><span>Renew Your Membership</span></a></li><li class="item245"><a href="/your-ioa-membership"><span>Your IOA Membership</span></a></li><li class="item271"><a href="/become-an-ioa-volunteer"><span>Volunteer</span></a></li><li class="parent item280"><span class="separator"><span>Grants & Awards</span></span><ul><li class="item281"><a href="/ioa-research-grant"><span>IOA Research Grants</span></a></li><li class="item282"><a href="/ioa-research-award"><span>IOA Research Award</span></a></li><li class="item296"><a href="/volunteer-recognition"><span>Volunteer Recognition</span></a></li></ul></li><li class="item289"><a href="/ioa-online-community"><span>IOA Online CommUnity</span></a></li><li class="item305"><a href="/ioa-s-ombuds-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item309"><a href="/mentoring-program-info"><span>Mentoring Program</span></a></li></ul></li><li class="parent item128"><span class="separator"><span>Events & Training</span></span><ul><li class="item211"><a href="/events-calendar"><span>Event Calendar</span></a></li><li class="item201"><a href="/ioa-annual-conference"><span>Annual Conference</span></a></li><li class="parent item278"><span class="separator"><span>Courses and Training</span></span><ul><li class="item325"><a href="/2025-events-and-training-offerings"><span>2025 Events and Training Offerings</span></a></li><li class="item304"><a href="/webinars"><span>Webinars</span></a></li><li class="item239"><a href="/ombuds-seminars"><span>Seminars</span></a></li><li class="item136"><a href="/core-courses"><span>Core Courses</span></a></li><li class="item134"><a href="/foundations-courses"><span>Foundations Courses</span></a></li><li class="item260"><a href="/nuts-bolts-of-setting-up-an-ombuds-office-course"><span>Nuts & Bolts of Setting Up an Ombuds Office Course</span></a></li><li class="item303"><a href="/national-equity-project-2-part-workshop"><span>National Equity Project 2-Part Workshop</span></a></li></ul></li><li class="item297"><a href="/september-symposium"><span>September Symposium</span></a></li><li class="item276"><a href="/community-connections-for-ioa-members"><span>Community Connections</span></a></li><li class="item240"><a href="/ioa-s-online-learning-center"><span>Online Learning Center</span></a></li><li class="item226"><a href="/become-an-instructor"><span>Become an Instructor</span></a></li><li class="item302"><a href="https://ioa.memberclicks.net/the-foundations-course#scholarship"><span>Foundations Scholarships</span></a></li></ul></li><li class="parent active item144"><span class="separator"><span>Certification</span></span><ul><li class="item145"><a href="/about-the-co-op-credential"><span>About the CO-OP® Credential</span></a></li><li id="current" class="active item146"><a href="/co-op-certification-board"><span>CO-OP® Certification Board</span></a></li><li class="item161"><a href="/directory-of-co-op-practitioners"><span>Directory of CO-OP® Practitioners</span></a></li><li class="item306"><a href="/take-the-co-op-examination"><span>Take the CO-OP® Examination</span></a></li></ul></li><li class="parent item163"><span class="separator"><span>Resources</span></span><ul><li class="item243"><a href="/resources-for-practicing-ombuds"><span>Resources for Practicing Ombuds</span></a></li><li class="item242"><a href="/resources-for-aspiring-ombuds"><span>Resources for Aspiring Ombuds</span></a></li><li class="item244"><a href="/resources-for-starting-an-ombuds-office"><span>Resources for Starting an Ombuds Office</span></a></li><li class="item301"><a href="/ioa-member-resources"><span>IOA Member Resources</span></a></li><li class="item290"><a href="/ioa-online-community-resource-center"><span>IOA Online CommUnity & Resource Center</span></a></li><li class="item272"><a href="/ombuds-job-board"><span>Ombuds Job Board</span></a></li><li class="item291"><a href="/outsourced-ombuds-and-consultant-directory"><span>Outsourced Ombuds and Consultant Directory</span></a></li></ul></li><li class="parent item284"><span class="separator"><span>Publications</span></span><ul><li class="item232"><a href="/the-independent-voice-ioa-s-blog"><span>The Independent Voice: IOA's Blog</span></a></li><li class="item293"><a href="https://www.youtube.com/playlist?list=PLqFfYjQvGPWH_DdC2ibM8ZIH2nd0xROwB" target="_blank"><span>Good Day IOA</span></a></li><li class="item166"><a href="/journal-of-the-ioa"><span>Journal of the IOA</span></a></li><li class="item215"><a href="/news-press-releases"><span>News & Press Releases</span></a></li><li class="item308"><a href="/ioa-book-publishing"><span>IOA Book Publishing</span></a></li></ul></li></ul></div> <div class="mobile-menu-bottom"></div> <div class="site-container"> <div class="site-overlay"></div> <div id="site-wrap"> <div id="header"> <div class="site-width"> <div class="mc-logo-link"><a href="/"><img style="margin: 0px 0px 0px 0px;" title="" src="/assets/site/logo-link-22.png" alt="" align="" /></a></div> <div class="login-search"> <div class="moduletable mc-search raw single-search"> <form action="/index.php?option=com_search" method="post" name="mod_search_form" class="mc-site-search-mod"> <div class="search mc-search raw single-search"> <input name="searchword" id="mod_search_searchword" alt="Search" class="inputbox inputbox mc-search raw single-search" type="text" size="20" value="" placeholder="Search our site..." onfocus="this.placeholder = ''" onblur="this.placeholder = 'Search our site...'" /><a href="#" class="test button mc-search raw single-search">Search</a> </div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="d9b7612cb70b0f3325fb8dcc63738514" value="1" /> </form> <script type="text/javascript"> jQuery('form.mc-site-search-mod').find('a').click(function(e){ e.preventDefault(); var mcSiteSearchText = jQuery(this).closest('form.mc-site-search-mod').find('input.inputbox').val(); if (mcSiteSearchText != ''){ jQuery(this).closest('form.mc-site-search-mod').submit(); } }); </script> </div> <div class="moduletable"> <a id='mcSimpleLogin' href='login'>Member Login</a> </div> </div> <a id="menu-toggle" class="icon-menu"></a> <div class="clarence"></div> </div> </div> <div id="primary-nav-container"> <div class="site-width"> <div id="primary-menu"><ul class="menu resp-menu"><li class="parent item181"><span class="separator"><span>About IOA</span></span><ul><li class="item207"><a href="/learn-about-our-organization"><span>About IOA</span></a></li><li class="item183"><a href="/ioa-board-of-directors"><span>Board of Directors</span></a></li><li class="item184"><a href="/ioa-committees-task-forces"><span>Committees & Task Forces</span></a></li><li class="item324"><a href="/ioa-regional-advancement-communities"><span>Regional Advancement Communities</span></a></li><li class="item185"><a href="/strategic-plan"><span>Strategic Plan</span></a></li><li class="item188"><a href="/standards-of-practice-code-of-ethics"><span>Standards of Practice & Code of Ethics</span></a></li><li class="item206"><a href="/ioa-faq"><span>Frequently Asked Questions</span></a></li><li class="item270"><a href="/contact-the-ioa-ombuds-ioa-s-ombuds-program-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item295"><a href="/ioa-values-and-norms"><span>IOA Values and Norms</span></a></li><li class="item299"><a href="/ioa-concern-and-complaint-policy"><span>IOA Concern and Complaint Policy</span></a></li><li class="item187"><a href="/contact-us"><span>Contact Us</span></a></li><li class="item314"><a href="https://www.ioaconference.org/become-a-sponsor"><span>Partnership Opportunities</span></a></li></ul></li><li class="parent item170"><span class="separator"><span>About Ombuds</span></span><ul><li class="item178"><a href="/what-is-an-ombuds-"><span>What Is an Ombuds?</span></a></li><li class="item283"><a href="/creating-an-ombuds-office"><span>Creating an Ombuds Office</span></a></li><li class="item246"><a href="/how-do-i-become-an-ombuds-"><span>How Do I Become an Ombuds?</span></a></li><li class="item292"><a href="/why-should-my-organization-have-an-ombuds"><span>Why Should My Organization Have an Ombuds?</span></a></li><li class="item294"><a href="/how-do-i-hire-or-talk-to-an-ombuds-"><span>How Do I Hire or Talk to an Ombuds?</span></a></li><li class="item235"><a href="/annual-ombuds-day"><span>Annual Ombuds Day</span></a></li></ul></li><li class="parent item123"><span class="separator"><span>Membership</span></span><ul><li class="item125"><a href="/membership-benefits"><span>Membership Benefits</span></a></li><li class="item127"><a href="/become-a-member"><span>Become a Member</span></a></li><li class="item199"><a href="/member-center"><span>Member Center</span></a></li><li class="item126"><a href="/renew-membership"><span>Renew Your Membership</span></a></li><li class="item245"><a href="/your-ioa-membership"><span>Your IOA Membership</span></a></li><li class="item271"><a href="/become-an-ioa-volunteer"><span>Volunteer</span></a></li><li class="parent item280"><span class="separator"><span>Grants & Awards</span></span><ul><li class="item281"><a href="/ioa-research-grant"><span>IOA Research Grants</span></a></li><li class="item282"><a href="/ioa-research-award"><span>IOA Research Award</span></a></li><li class="item296"><a href="/volunteer-recognition"><span>Volunteer Recognition</span></a></li></ul></li><li class="item289"><a href="/ioa-online-community"><span>IOA Online CommUnity</span></a></li><li class="item305"><a href="/ioa-s-ombuds-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item309"><a href="/mentoring-program-info"><span>Mentoring Program</span></a></li></ul></li><li class="parent item128"><span class="separator"><span>Events & Training</span></span><ul><li class="item211"><a href="/events-calendar"><span>Event Calendar</span></a></li><li class="item201"><a href="/ioa-annual-conference"><span>Annual Conference</span></a></li><li class="parent item278"><span class="separator"><span>Courses and Training</span></span><ul><li class="item325"><a href="/2025-events-and-training-offerings"><span>2025 Events and Training Offerings</span></a></li><li class="item304"><a href="/webinars"><span>Webinars</span></a></li><li class="item239"><a href="/ombuds-seminars"><span>Seminars</span></a></li><li class="item136"><a href="/core-courses"><span>Core Courses</span></a></li><li class="item134"><a href="/foundations-courses"><span>Foundations Courses</span></a></li><li class="item260"><a href="/nuts-bolts-of-setting-up-an-ombuds-office-course"><span>Nuts & Bolts of Setting Up an Ombuds Office Course</span></a></li><li class="item303"><a href="/national-equity-project-2-part-workshop"><span>National Equity Project 2-Part Workshop</span></a></li></ul></li><li class="item297"><a href="/september-symposium"><span>September Symposium</span></a></li><li class="item276"><a href="/community-connections-for-ioa-members"><span>Community Connections</span></a></li><li class="item240"><a href="/ioa-s-online-learning-center"><span>Online Learning Center</span></a></li><li class="item226"><a href="/become-an-instructor"><span>Become an Instructor</span></a></li><li class="item302"><a href="https://ioa.memberclicks.net/the-foundations-course#scholarship"><span>Foundations Scholarships</span></a></li></ul></li><li class="parent active item144"><span class="separator"><span>Certification</span></span><ul><li class="item145"><a href="/about-the-co-op-credential"><span>About the CO-OP® Credential</span></a></li><li id="current" class="active item146"><a href="/co-op-certification-board"><span>CO-OP® Certification Board</span></a></li><li class="item161"><a href="/directory-of-co-op-practitioners"><span>Directory of CO-OP® Practitioners</span></a></li><li class="item306"><a href="/take-the-co-op-examination"><span>Take the CO-OP® Examination</span></a></li></ul></li><li class="parent item163"><span class="separator"><span>Resources</span></span><ul><li class="item243"><a href="/resources-for-practicing-ombuds"><span>Resources for Practicing Ombuds</span></a></li><li class="item242"><a href="/resources-for-aspiring-ombuds"><span>Resources for Aspiring Ombuds</span></a></li><li class="item244"><a href="/resources-for-starting-an-ombuds-office"><span>Resources for Starting an Ombuds Office</span></a></li><li class="item301"><a href="/ioa-member-resources"><span>IOA Member Resources</span></a></li><li class="item290"><a href="/ioa-online-community-resource-center"><span>IOA Online CommUnity & Resource Center</span></a></li><li class="item272"><a href="/ombuds-job-board"><span>Ombuds Job Board</span></a></li><li class="item291"><a href="/outsourced-ombuds-and-consultant-directory"><span>Outsourced Ombuds and Consultant Directory</span></a></li></ul></li><li class="parent item284"><span class="separator"><span>Publications</span></span><ul><li class="item232"><a href="/the-independent-voice-ioa-s-blog"><span>The Independent Voice: IOA's Blog</span></a></li><li class="item293"><a href="https://www.youtube.com/playlist?list=PLqFfYjQvGPWH_DdC2ibM8ZIH2nd0xROwB" target="_blank"><span>Good Day IOA</span></a></li><li class="item166"><a href="/journal-of-the-ioa"><span>Journal of the IOA</span></a></li><li class="item215"><a href="/news-press-releases"><span>News & Press Releases</span></a></li><li class="item308"><a href="/ioa-book-publishing"><span>IOA Book Publishing</span></a></li></ul></li></ul></div> </div> </div> <div id="content-wrap" class="r-mid"> <div class="site-width"> <div id="content-padding"> <div id="jmc-message"></div> <div id="component-wrap"> <table class="contentpaneopen"> <tr> <td valign="top"> <h1>About the<span> Board of </span>Certification for CO-OP®</h1> <div><img style="margin: 0px; float: right;" title="" src="/assets/CO-OP/CO-OP-05.png" alt="" width="174" height="164" align="" /></div> <div>The Board of Certification for Certified Organizational Ombuds Practitioners (Board of Certification) is the certifying body authorized to award the Certified Organizational Ombuds Practitioner® (CO-OP®) credential. The mission of the Board of Certification is:</div> <ul> <li>To identify the body of knowledge necessary to perform the organizational ombuds job;</li> <li>To establish the level of experience and other eligibility requirements for certification and re-certification;</li> <li>To encourage consistency of standards of practice for organizational ombuds practitioners;</li> <li>To identify to their peers and to the public those organizational ombuds who have voluntarily sought and obtained certification; and</li> <li>To promote the advancement of the organizational ombuds profession.</li> </ul> <h3><strong>Connection to IOA</strong></h3> <p>The Board of Certification for CO-OP<span>®</span> was established by the International Ombuds Association (IOA) to oversee the certification process of organizational ombuds.<span style="font-size: 15px;"> </span><span style="font-size: 15px;">IOA is the premier organization serving the organizational ombuds profession. The certification program for organizational ombuds practitioners was developed under the auspices of IOA over the course of five years of planning, seeking feedback from members, and assessing the results of a market survey. Although the Board of Certification is, and for the foreseeable future is expected to remain, a division of IOA, the Bylaws of the Board of Certification provide that the Board of Certification, not IOA or any other organization, has the sole discretion to manage and make all decisions relating to certification matters. Certification does not require membership in IOA, participation in IOA training, or attendance at IOA conferences.</span></p> <hr /> <h2>Board Information & Policies</h2> <ul> <li><a href="#Board">Board of Directors</a> </li> <li><a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank">Get to Know the CO-OP<span>®</span> Board Members</a></li> <li><a title="" href="/standing-committees" target="_self">Standing Committees</a></li> <li><a title="" href="/board-policies" target="_self">Board Policies and Ethics Statement</a></li> <li><a href="/assets/CO-OP/CO-OP_Board_of_Certification_Bylaws_July_2019.pdf" target="_blank">Board of Certification By-laws</a></li> <li><a title="" href="/use-of-the-credential-policy" target="_self">Use of Credential Policy</a></li> <li><a title="" href="/ethics-complaint-procedure" target="_self">Ethics Complaint Procedure</a></li> <li><a title="" href="/news" target="_self">Annual Reports & Past Exams</a></li> <li><a title="" href="/summary-of-cut-score-process" target="_self">Summary of Cut Score Process</a></li> <li><a title="" href="/faqs" target="_self">Frequently Asked Questions</a></li> </ul> <hr /> <h1><a name="Board"></a>CO-OP<span>®</span> Board of Directors</h1> <table style="width: 100%;" border="0" cellpadding="10"> <tbody> <tr> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4><span>President</span></h4> <p><a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank"><img src="/assets/CO-OP/Berg%20with%20flag_edited_edited.jpg" alt="" width="250" height="250" /></a></p> <p><strong>Mollie Berg, <span>CO-OP®</span></strong><br />National Geospatial-Intelligence Agency<br />Springfield, VA <br />United States</p> </td> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4><span>Secretary</span></h4> <p> <a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank"><img src="https://ioa.memberclicks.net/assets/Board-Directors/ACMHeadshot.jpg" alt="" width="250" height="250" /></a></p> <p><strong>Allison Whaley, <span>CO-OP®, JD, <span>SHRM - CP</span></span><br /></strong>U.S. Census <br /><span>Washington, DC<br />United States</span></p> <h4> </h4> </td> </tr> <tr> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4>Treasurer</h4> <p><a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank"><img style="margin: 0px 0px 0px 0px;" src="/assets/Board-Directors/2021_IOA_Co-op%20Board_A.Khan_sq.jpg" alt="" width="250" height="250" /></a> </p> <p><strong>Dr. Amarah Khan, <span>CO-OP®</span></strong><br /><span>City of Seattle, Office of the Employee Ombud<br /></span>Seattle, WA <br />United States<br /><br /></p> </td> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4><span>Director</span></h4> <p> <a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank"><img style="margin: 0px 0px 0px 0px;" src="/assets/CO-OP/trillos.jpg" alt="" width="250" /></a></p> <p><strong>Diana Trillos, <span>CO-OP®</span><br /></strong>World Bank Group<br /><span>Washington, DC<br />United States</span></p> <h4><span> </span></h4> </td> </tr> <tr> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4><span> </span>Director</h4> <p> <a href="https://ioa.memberclicks.net/get-to-know-the-co-op--board-members" target="_blank"><img src="/assets/CO-OP/IMG_2322_Original%20marcotte.jpeg" alt="" width="250" height="254" /></a></p> <p><strong>Dan Marcotte, <span>CO-OP®</span><br /></strong>Regional Ombudsman, FDIC<br /><span>Chicago, Illinois<br />United States</span></p> </td> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <h4><span>Liaison to IOA Board</span></h4> <p><img src="/assets/Board-Directors/Lisa%20Yamagata-Lynch.png" alt="" width="250" height="250" /></p> <strong style="font-size: 15px;">Lisa Yamagata-Lynch, <strong>PhD, CO-OP®</strong></strong><br />University of Tennessee<br />Knoxville, TN<br />United States</td> </tr> <tr> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> <p><strong>Public Member</strong></p> <p><img style="margin: 0px; width: 250px;" title="" src="/assets/CO-OP/1516628465484.jpg" alt="" align="" /></p> <p><strong style="font-size: 15px;">Corinne Boudreault </strong><br />Department of Canadian Heritage, Government of Canada<br />Ottawa, Ontario<br />Canada</p> </td> <td style="width: 50%; text-align: center; border-color: #ffffff; border-style: solid; border-width: 1px;"> </td> </tr> </tbody> </table> <p><strong>*Officers of the Board of Certification</strong> are chosen from among the Board of Directors.</p> <hr /> <p><strong style="font-size: 15px;">Ethics Statement: </strong><span style="font-size: 15px;">The Board of Certification of Organizational Ombuds Practitioners®, (CO-OP®) is dedicated to the advancement and recognition of the organizational ombuds profession by awarding a certification credential to those meeting specific requirements. Based on the traditions and values of organizational ombuds practice, the CO-OP® Board of Directors, as well as all participants in the governance of the Board of Certification, including members of committees and task forces, promote and engage in ethical conduct in the performance of their Board duties and in exercising their Ombuds role.</span></p> </td> </tr> </table> <span class="article_separator"> </span> </div> </div> <div class="login-search side-bar"> <div class="moduletable mc-search raw single-search"> <form action="/index.php?option=com_search" method="post" name="mod_search_form" class="mc-site-search-mod"> <div class="search mc-search raw single-search"> <input name="searchword" id="mod_search_searchword" alt="Search" class="inputbox inputbox mc-search raw single-search" type="text" size="20" value="" placeholder="Search our site..." onfocus="this.placeholder = ''" onblur="this.placeholder = 'Search our site...'" /><a href="#" class="test button mc-search raw 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