CINXE.COM

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resp-menu"><li class="parent item181"><span class="separator"><span>About IOA</span></span><ul><li class="item207"><a href="/learn-about-our-organization"><span>About IOA</span></a></li><li class="item183"><a href="/ioa-board-of-directors"><span>Board of Directors</span></a></li><li class="item184"><a href="/ioa-committees-task-forces"><span>Committees & Task Forces</span></a></li><li class="item324"><a href="/ioa-regional-advancement-communities"><span>Regional Advancement Communities</span></a></li><li class="item185"><a href="/strategic-plan"><span>Strategic Plan</span></a></li><li class="item188"><a href="/standards-of-practice-code-of-ethics"><span>Standards of Practice & Code of Ethics</span></a></li><li class="item206"><a href="/ioa-faq"><span>Frequently Asked Questions</span></a></li><li class="item270"><a href="/contact-the-ioa-ombuds-ioa-s-ombuds-program-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item295"><a href="/ioa-values-and-norms"><span>IOA Values and Norms</span></a></li><li class="item299"><a href="/ioa-concern-and-complaint-policy"><span>IOA Concern and Complaint Policy</span></a></li><li class="item187"><a href="/contact-us"><span>Contact Us</span></a></li><li class="item314"><a href="https://www.ioaconference.org/become-a-sponsor" target="_blank"><span>Partnership Opportunities</span></a></li></ul></li><li class="parent active item170"><span class="separator"><span>About Ombuds</span></span><ul><li class="item178"><a href="/what-is-an-ombuds-"><span>What Is an Ombuds?</span></a></li><li id="current" class="active item283"><a href="/creating-an-ombuds-office"><span>Creating an Ombuds Office</span></a></li><li class="item246"><a href="/how-do-i-become-an-ombuds-"><span>How Do I Become an Ombuds?</span></a></li><li class="item292"><a href="/why-should-my-organization-have-an-ombuds"><span>Why Should My Organization Have an Ombuds?</span></a></li><li class="item294"><a href="/how-do-i-hire-or-talk-to-an-ombuds-"><span>How Do I Hire or Talk to an Ombuds?</span></a></li><li class="item235"><a href="/annual-ombuds-day"><span>Annual Ombuds Day</span></a></li></ul></li><li class="parent item123"><span class="separator"><span>Membership</span></span><ul><li class="item125"><a href="/membership-benefits"><span>Membership Benefits</span></a></li><li class="item127"><a href="/become-a-member"><span>Become a Member</span></a></li><li class="item199"><a href="/member-center"><span>Member Center</span></a></li><li class="item126"><a href="/renew-membership"><span>Renew Your Membership</span></a></li><li class="item245"><a href="/your-ioa-membership"><span>Your IOA Membership</span></a></li><li class="item271"><a href="/become-an-ioa-volunteer"><span>Volunteer</span></a></li><li class="parent item280"><span class="separator"><span>Grants & Awards</span></span><ul><li class="item281"><a href="/ioa-research-grant"><span>IOA Research Grants</span></a></li><li class="item282"><a href="/ioa-research-award"><span>IOA Research Award</span></a></li><li class="item296"><a href="/volunteer-recognition"><span>Volunteer Recognition</span></a></li></ul></li><li class="item289"><a href="/ioa-online-community"><span>IOA Online CommUnity</span></a></li><li class="item305"><a href="/ioa-s-ombuds-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item309"><a href="/mentoring-program-info"><span>Mentoring Program</span></a></li></ul></li><li class="parent item128"><span class="separator"><span>Events & Training</span></span><ul><li class="item211"><a href="/events-calendar"><span>Event Calendar</span></a></li><li class="parent item201"><a href="/ioa-annual-conference"><span>Annual Conference</span></a><ul><li class="item327"><a href="https://ioa2020.memberclicks.net/"><span>2025 IOA Conference</span></a></li></ul></li><li class="item297"><a href="/september-symposium"><span>September Symposium</span></a></li><li class="item276"><a href="/community-connections-for-ioa-members"><span>Community Connections</span></a></li><li class="parent item278"><span class="separator"><span>Courses and Training</span></span><ul><li class="item325"><a href="/2025-events-and-training-offerings"><span>2025 Events and Training Offerings</span></a></li><li class="item304"><a href="/webinars"><span>Webinars</span></a></li><li class="item239"><a href="/ombuds-seminars"><span>Seminars</span></a></li><li class="item136"><a href="/core-courses"><span>Core Courses</span></a></li><li class="item134"><a href="/foundations-courses"><span>Foundations Courses</span></a></li><li class="item260"><a href="/nuts-bolts-of-setting-up-an-ombuds-office-course"><span>Nuts & Bolts of Setting Up an Ombuds Office Course</span></a></li><li class="item303"><a href="/national-equity-project-2-part-workshop"><span>National Equity Project 2-Part Workshop</span></a></li></ul></li><li class="item240"><a href="/ioa-s-online-learning-center"><span>Online Learning Center</span></a></li><li class="item226"><a href="/become-an-instructor"><span>Become an Instructor</span></a></li><li class="item302"><a href="https://ioa.memberclicks.net/the-foundations-course#scholarship"><span>Foundations Scholarships</span></a></li></ul></li><li class="parent item144"><span class="separator"><span>Certification</span></span><ul><li class="item145"><a href="/about-the-co-op-credential"><span>About the CO-OP® Credential</span></a></li><li class="item146"><a href="/co-op-certification-board"><span>CO-OP® Certification Board</span></a></li><li class="item161"><a href="/directory-of-co-op-practitioners"><span>Directory of CO-OP® Practitioners</span></a></li><li class="item306"><a href="/take-the-co-op-examination"><span>Take the CO-OP® Examination</span></a></li></ul></li><li class="parent item163"><span class="separator"><span>Resources</span></span><ul><li class="item243"><a href="/resources-for-practicing-ombuds"><span>Resources for Practicing Ombuds</span></a></li><li class="item242"><a href="/resources-for-aspiring-ombuds"><span>Resources for Aspiring Ombuds</span></a></li><li class="item244"><a href="/resources-for-starting-an-ombuds-office"><span>Resources for Starting an Ombuds Office</span></a></li><li class="item301"><a href="/ioa-member-resources"><span>IOA Member Resources</span></a></li><li class="item290"><a href="/ioa-online-community-resource-center"><span>IOA Online CommUnity & Resource Center</span></a></li><li class="item272"><a href="/ombuds-job-board"><span>Ombuds Job Board</span></a></li><li class="item291"><a href="/outsourced-ombuds-and-consultant-directory"><span>Outsourced Ombuds and Consultant Directory</span></a></li></ul></li><li class="parent item284"><span class="separator"><span>Publications</span></span><ul><li class="item232"><a href="/the-independent-voice-ioa-s-blog"><span>The Independent Voice: IOA's Blog</span></a></li><li class="item293"><a href="https://www.youtube.com/playlist?list=PLqFfYjQvGPWH_DdC2ibM8ZIH2nd0xROwB" target="_blank"><span>Good Day IOA</span></a></li><li class="item166"><a href="/journal-of-the-ioa"><span>Journal of the IOA</span></a></li><li class="item215"><a href="/news-press-releases"><span>News & Press Releases</span></a></li><li class="item308"><a href="/ioa-book-publishing"><span>IOA Book Publishing</span></a></li></ul></li></ul></div> <div class="mobile-menu-bottom"></div> <div class="site-container"> <div class="site-overlay"></div> <div id="site-wrap"> <div id="header"> <div class="site-width"> <div class="mc-logo-link"><a href="/"><img style="margin: 0px 0px 0px 0px;" title="" src="/assets/site/logo-link-22.png" alt="" align="" /></a></div> <div class="login-search"> <div class="moduletable mc-search raw single-search"> <form action="/index.php?option=com_search" method="post" name="mod_search_form" class="mc-site-search-mod"> <div class="search mc-search raw single-search"> <input name="searchword" id="mod_search_searchword" alt="Search" class="inputbox inputbox mc-search raw single-search" type="text" size="20" value="" placeholder="Search our site..." onfocus="this.placeholder = ''" onblur="this.placeholder = 'Search our site...'" /><a href="#" class="test button mc-search raw single-search">Search</a> </div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="34967ad72cf573c111e8e727152ebbe5" value="1" /> </form> <script type="text/javascript"> jQuery('form.mc-site-search-mod').find('a').click(function(e){ e.preventDefault(); var mcSiteSearchText = jQuery(this).closest('form.mc-site-search-mod').find('input.inputbox').val(); if (mcSiteSearchText != ''){ jQuery(this).closest('form.mc-site-search-mod').submit(); } }); </script> </div> <div class="moduletable"> <a id='mcSimpleLogin' href='login'>Member Login</a> </div> </div> <a id="menu-toggle" class="icon-menu"></a> <div class="clarence"></div> </div> </div> <div id="primary-nav-container"> <div class="site-width"> <div id="primary-menu"><ul class="menu resp-menu"><li class="parent item181"><span class="separator"><span>About IOA</span></span><ul><li class="item207"><a href="/learn-about-our-organization"><span>About IOA</span></a></li><li class="item183"><a href="/ioa-board-of-directors"><span>Board of Directors</span></a></li><li class="item184"><a href="/ioa-committees-task-forces"><span>Committees & Task Forces</span></a></li><li class="item324"><a href="/ioa-regional-advancement-communities"><span>Regional Advancement Communities</span></a></li><li class="item185"><a href="/strategic-plan"><span>Strategic Plan</span></a></li><li class="item188"><a href="/standards-of-practice-code-of-ethics"><span>Standards of Practice & Code of Ethics</span></a></li><li class="item206"><a href="/ioa-faq"><span>Frequently Asked Questions</span></a></li><li class="item270"><a href="/contact-the-ioa-ombuds-ioa-s-ombuds-program-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item295"><a href="/ioa-values-and-norms"><span>IOA Values and Norms</span></a></li><li class="item299"><a href="/ioa-concern-and-complaint-policy"><span>IOA Concern and Complaint Policy</span></a></li><li class="item187"><a href="/contact-us"><span>Contact Us</span></a></li><li class="item314"><a href="https://www.ioaconference.org/become-a-sponsor" target="_blank"><span>Partnership Opportunities</span></a></li></ul></li><li class="parent active item170"><span class="separator"><span>About Ombuds</span></span><ul><li class="item178"><a href="/what-is-an-ombuds-"><span>What Is an Ombuds?</span></a></li><li id="current" class="active item283"><a href="/creating-an-ombuds-office"><span>Creating an Ombuds Office</span></a></li><li class="item246"><a href="/how-do-i-become-an-ombuds-"><span>How Do I Become an Ombuds?</span></a></li><li class="item292"><a href="/why-should-my-organization-have-an-ombuds"><span>Why Should My Organization Have an Ombuds?</span></a></li><li class="item294"><a href="/how-do-i-hire-or-talk-to-an-ombuds-"><span>How Do I Hire or Talk to an Ombuds?</span></a></li><li class="item235"><a href="/annual-ombuds-day"><span>Annual Ombuds Day</span></a></li></ul></li><li class="parent item123"><span class="separator"><span>Membership</span></span><ul><li class="item125"><a href="/membership-benefits"><span>Membership Benefits</span></a></li><li class="item127"><a href="/become-a-member"><span>Become a Member</span></a></li><li class="item199"><a href="/member-center"><span>Member Center</span></a></li><li class="item126"><a href="/renew-membership"><span>Renew Your Membership</span></a></li><li class="item245"><a href="/your-ioa-membership"><span>Your IOA Membership</span></a></li><li class="item271"><a href="/become-an-ioa-volunteer"><span>Volunteer</span></a></li><li class="parent item280"><span class="separator"><span>Grants & Awards</span></span><ul><li class="item281"><a href="/ioa-research-grant"><span>IOA Research Grants</span></a></li><li class="item282"><a href="/ioa-research-award"><span>IOA Research Award</span></a></li><li class="item296"><a href="/volunteer-recognition"><span>Volunteer Recognition</span></a></li></ul></li><li class="item289"><a href="/ioa-online-community"><span>IOA Online CommUnity</span></a></li><li class="item305"><a href="/ioa-s-ombuds-for-members"><span>IOA's Ombuds for Members</span></a></li><li class="item309"><a href="/mentoring-program-info"><span>Mentoring Program</span></a></li></ul></li><li class="parent item128"><span class="separator"><span>Events & Training</span></span><ul><li class="item211"><a href="/events-calendar"><span>Event Calendar</span></a></li><li class="parent item201"><a href="/ioa-annual-conference"><span>Annual Conference</span></a><ul><li class="item327"><a href="https://ioa2020.memberclicks.net/"><span>2025 IOA Conference</span></a></li></ul></li><li class="item297"><a href="/september-symposium"><span>September Symposium</span></a></li><li class="item276"><a href="/community-connections-for-ioa-members"><span>Community Connections</span></a></li><li class="parent item278"><span class="separator"><span>Courses and Training</span></span><ul><li class="item325"><a href="/2025-events-and-training-offerings"><span>2025 Events and Training Offerings</span></a></li><li class="item304"><a href="/webinars"><span>Webinars</span></a></li><li class="item239"><a href="/ombuds-seminars"><span>Seminars</span></a></li><li class="item136"><a href="/core-courses"><span>Core Courses</span></a></li><li class="item134"><a href="/foundations-courses"><span>Foundations Courses</span></a></li><li class="item260"><a href="/nuts-bolts-of-setting-up-an-ombuds-office-course"><span>Nuts & Bolts of Setting Up an Ombuds Office Course</span></a></li><li class="item303"><a href="/national-equity-project-2-part-workshop"><span>National Equity Project 2-Part Workshop</span></a></li></ul></li><li class="item240"><a href="/ioa-s-online-learning-center"><span>Online Learning Center</span></a></li><li class="item226"><a href="/become-an-instructor"><span>Become an Instructor</span></a></li><li class="item302"><a href="https://ioa.memberclicks.net/the-foundations-course#scholarship"><span>Foundations Scholarships</span></a></li></ul></li><li class="parent item144"><span class="separator"><span>Certification</span></span><ul><li class="item145"><a href="/about-the-co-op-credential"><span>About the CO-OP® Credential</span></a></li><li class="item146"><a href="/co-op-certification-board"><span>CO-OP® Certification Board</span></a></li><li class="item161"><a href="/directory-of-co-op-practitioners"><span>Directory of CO-OP® Practitioners</span></a></li><li class="item306"><a href="/take-the-co-op-examination"><span>Take the CO-OP® Examination</span></a></li></ul></li><li class="parent item163"><span class="separator"><span>Resources</span></span><ul><li class="item243"><a href="/resources-for-practicing-ombuds"><span>Resources for Practicing Ombuds</span></a></li><li class="item242"><a href="/resources-for-aspiring-ombuds"><span>Resources for Aspiring Ombuds</span></a></li><li class="item244"><a href="/resources-for-starting-an-ombuds-office"><span>Resources for Starting an Ombuds Office</span></a></li><li class="item301"><a href="/ioa-member-resources"><span>IOA Member Resources</span></a></li><li class="item290"><a href="/ioa-online-community-resource-center"><span>IOA Online CommUnity & Resource Center</span></a></li><li class="item272"><a href="/ombuds-job-board"><span>Ombuds Job Board</span></a></li><li class="item291"><a href="/outsourced-ombuds-and-consultant-directory"><span>Outsourced Ombuds and Consultant Directory</span></a></li></ul></li><li class="parent item284"><span class="separator"><span>Publications</span></span><ul><li class="item232"><a href="/the-independent-voice-ioa-s-blog"><span>The Independent Voice: IOA's Blog</span></a></li><li class="item293"><a href="https://www.youtube.com/playlist?list=PLqFfYjQvGPWH_DdC2ibM8ZIH2nd0xROwB" target="_blank"><span>Good Day IOA</span></a></li><li class="item166"><a href="/journal-of-the-ioa"><span>Journal of the IOA</span></a></li><li class="item215"><a href="/news-press-releases"><span>News & Press Releases</span></a></li><li class="item308"><a href="/ioa-book-publishing"><span>IOA Book Publishing</span></a></li></ul></li></ul></div> </div> </div> <div id="content-wrap" class="r-mid"> <div class="site-width"> <div id="content-padding"> <div id="jmc-message"></div> <div id="component-wrap"> <table class="contentpaneopen"> <tr> <td valign="top">  <script type="text/javascript" src="https://www.googletagmanager.com/gtag/js?id=G-29TH60XGHR"></script> <script type="text/javascript">// <![CDATA[ window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-29TH60XGHR'); // ]]></script> <h1>Resources for Starting an Ombuds Office</h1> <p>IOA offers tools for practicing ombuds and for promoting the ombuds profession. IOA members have access to these tools and much more. Consider an IOA membership for you and your team today. Group and individual memberships are available.</p> <h6><a href="https://www.ombudsassociation.org/become-a-member"><strong>Learn more and join IOA today!</strong></a></h6> <p> </p> <table class="borderless" style="margin-left: auto; margin-right: auto; height: 228px; width: 100%;" border="0" cellspacing="5" cellpadding="10"> <tbody> <tr> <td style="width: 40%;"> <h2><strong>Starting an Ombuds Office</strong></h2> </td> <td style="width: 5%;"><strong> </strong></td> <td style="width: 45%;"> <h2><strong>Connect and Learn</strong></h2> </td> </tr> <tr> <td style="width: 40%;"> <p><a href="#why">Why Should My Organization Have an Ombuds?</a></p> </td> <td style="width: 5%;"> </td> <td><a href="https://www.ombudsassociation.org/post-on-the-ioa-job-board">Post on the IOA Job Board</a></td> </tr> <tr> <td style="width: 40%;"> <p><a href="#start">How Do I Start an Ombuds Office?</a></p> </td> <td style="width: 5%;"> </td> <td><a href="https://www.ombudsassociation.org/outsourced-ombuds-and-consultant-directory">Outsourced Ombuds and Consultant Directory</a></td> </tr> <tr> <td style="width: 40%;"> <p><a href="#hire">How to Select or Hire an Ombuds?</a></p> </td> <td style="width: 5%;"> </td> <td> <p><a href="https://www.ombudsassociation.org/ombuds-related-networks-groups">Ombuds-Related Groups</a></p> </td> </tr> <tr> <td style="width: 40%;"> <p><a href="#research">Ombuds Research and Academy Inquiry</a></p> </td> <td style="width: 5%;"><span style="font-size: 14px;"><a href="https://ioa.memberclicks.net/index.php?option=com_jevents&Itemid=115&task=year.listevents"></a></span></td> <td><a href="https://ioa.memberclicks.net/index.php?option=com_jevents&Itemid=115&task=year.listevents">Events and Training</a></td> </tr> <tr> <td style="width: 40%;"> <p><a href="#confi">An Overview of Ombuds Confidentiality</a></p> </td> <td style="width: 5%;"> </td> <td> <p><a href="https://ioa.memberclicks.net/ioa-topical-practice-guides-purchase">IOA Topical Practice Guides- For Purchase</a></p> <a href="https://ioa.memberclicks.net/index.php?option=com_jevents&Itemid=115&task=year.listevents"></a></td> </tr> <tr> <td style="width: 40%;"> <p><a href="https://ioa.memberclicks.net/ombuds-toolkit">Ombuds Toolkit for Higher Education Institutions</a></p> </td> <td style="width: 5%;"> </td> <td> </td> </tr> </tbody> </table> <p> </p> <p><a href="https://ioa.memberclicks.net/assets/docs/2023/IOA%20Confidentiality%20Primer.pdf" target="_blank"></a></p> <p><a href="https://www.ombudsassociation.org/is-an-ombuds-right-for-my-organization-"></a></p> <hr /> <h3><a name="why"></a>Why Should My Organization Have an Ombuds?</h3> <p><span>Whether you are in a Higher Ed, corporate, government, NGO/association, K-12 or research setting, adding an organizational ombuds is a proven and effective way to b</span>uild and improve workplace culture, support employees and other stakeholders, p<span>rovide an informal and confidential space to identify and address issues, and much more. Find out more about developing an Ombuds office at your organization.</span></p> <h5><a href="https://www.ombudsassociation.org/is-an-ombuds-right-for-my-organization-"><span>Learn More</span></a></h5> <hr /> <h3><a name="start"></a>How Do I Start an Ombuds Office?</h3> <p><span>Congratulations on making the decision to incorporate ombuds services in your organization. Read through some helpful resources for you to get started.</span></p> <h5><a href="https://www.ombudsassociation.org/how-do-i-start-an-ombuds-office-"><span>Learn More</span></a></h5> <hr /> <h2><a href="https://www.ombudsassociation.org/ombuds-related-networks-groups"></a></h2> <h3><a name="hire"></a>How to Select or Hire an Ombuds?</h3> <p><span>If you are currently looking to speak to or hire an ombuds, this page can help.</span></p> <h5><a href="https://www.ombudsassociation.org/how-do-i-hire-an-ombuds-"><span>Learn More</span></a></h5> <h2><a href="https://www.ombudsassociation.org/ombuds-research-academic-inquiry"></a></h2> <hr /> <h3><a name="research"></a>Ombuds Research and Academic Inquiry</h3> <p><span>The field of organizational ombuds practice is a rich and emergent area of study. This page contains helpful resources for those who are conducting research or academic inquiry into ombuds and their work.</span></p> <h5><a href="https://www.ombudsassociation.org/ombuds-research-academic-inquiry"><span>Learn More</span></a></h5> <hr /> <h3>Post on the IOA Job Board</h3> <p><span>The</span><strong> <a href="https://ioa.mcjobboard.net/jobs">IOA Job Board</a></strong><span> is designed to promote the profession and support skilled ombuds practitioners in finding jobs.</span></p> <h5><a href="https://www.ombudsassociation.org/post-on-the-ioa-job-board"><span>Post on the Job Board</span></a></h5> <hr /> <h3>View the Outsourced Ombuds and Consultant Directory</h3> <p dir="ltr"><span>If you are looking for assistance in developing or enhancing your ombuds program, you may want to consider the option of working with an ombuds. </span>IOA has recently created the <a href="https://www.ombudsassociation.org/outsourced-ombuds-and-consultant-directory">IOA Outsourced Ombuds and Consultant Directory (OOCD)</a> to facilitate these connections.</p> <h5 dir="ltr"><a href="https://www.ombudsassociation.org/outsourced-ombuds-and-consultant-directory">View the Directory</a></h5> <hr /> <h3>Ombuds-Related Networks and Groups</h3> <p>Connect with Ombuds Professionals in Other Communities.</p> <h5><a href="https://www.ombudsassociation.org/ombuds-related-networks-groups">Learn More</a></h5> <hr /> <h3><a name="confi"></a>An Overview of Ombuds Confidentiality</h3> <p>IOA has developed a <a href="https://ioa.memberclicks.net/assets/docs/2023/IOA%20Confidentiality%20Primer.pdf" target="_blank">new resource</a> to assist program designers better understand the US case law, statutory, and other established guidance relating to ombuds confidentiality. The primer also explains why a properly structured office is an essential component to creating an implied contract between ombuds and visitors to further support the voluntary nature of the work. This resource meets a recurring need expressed by both ombuds and those who are developing programs and can also be tailored for other regions outside of the US. </p> </td> </tr> </table> <span class="article_separator"> </span> </div> </div> <div class="login-search side-bar"> <div class="moduletable mc-search raw single-search"> <form action="/index.php?option=com_search" method="post" name="mod_search_form" class="mc-site-search-mod"> <div class="search mc-search raw single-search"> <input name="searchword" id="mod_search_searchword" alt="Search" class="inputbox inputbox mc-search raw single-search" type="text" size="20" value="" placeholder="Search our site..." onfocus="this.placeholder = ''" onblur="this.placeholder = 'Search our site...'" /><a href="#" class="test button mc-search raw single-search">Search</a> </div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" 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class="moduletable"> <h3> The Independent Voice Blog</h3> <iframe frameborder="0" height="400" scrolling="no" src="https://feed.mikle.com/widget/v2/107359/?preloader-text=Loading" width="100%"></iframe> </div> </div> </div> <div class="clarence"></div> </div> </div> <div id="footer"> <div class="site-width"> <div class="footer-info"><h4><span style="color: #ffffff;"><strong>INTERNATIONAL OMBUDS ASSOCIATION</strong></span></h4> <p>2150 N 107th Street • Suite 330 • Seattle, WA 98133 • United States<br />+1-206-209-5275 • <span style="text-decoration: underline;"><span style="color: #ffffff;"><a href="/cdn-cgi/l/email-protection#e48d8a828ba48b89869180978597978b878d85908d8b8aca8b9683" target="_blank"><span style="color: #ffffff; text-decoration: underline;"><span class="__cf_email__" data-cfemail="d9b0b7bfb699b6b4bbacbdaab8aaaab6bab0b8adb0b6b7f7b6abbe">[email protected]</span></span></a></span></span></p> <p>© Copyright 2025 International Ombuds Association. All rights reserved • <span style="text-decoration: underline;"><span style="color: #ffffff;"><a title="" href="/Website-Privacy-Policy" target="_self"><span style="color: #ffffff; text-decoration: underline;">Privacy Policy</span></a></span></span>.</p> <hr /> <p><span>The term ombuds is used to communicate to the widest possible community and is not intended to discourage others from using alternatives. IOA respectfully acknowledges that many practitioners use alternative forms of this word including organizational ombudsman, ombudsperson, and others.</span></p> <h6><a href="https://ioa.memberclicks.net/contact-us#emails"><span>Not Getting Our Emails? </span></a></h6></div> <div class="socnets"><ul class="menu" id="socnets"><li class="item111"><a href="https://twitter.com/IntlOmbudsAssoc" target="_blank"><span>Twitter</span></a></li><li class="item195"><a href="https://www.linkedin.com/company/international-ombudsman-association" target="_blank"><span>Linkedin</span></a></li><li class="item196"><a href="https://www.youtube.com/channel/UCcnBzHK3hjf_aihqcTgFGTA " target="_blank"><span>Youtube</span></a></li><li class="item110"><a href="https://www.facebook.com/pages/International-Ombudsman-Association/559089367457391" target="_blank"><span>Facebook</span></a></li></ul></div> <a id="RTT" href="#">Back to top <span class="icon-arrow-up"></span></a> <div class="clarence"></div> <div id="pbmc-wrap"> <a id="pbmc" title="powered by MemberClicks" href="http://www.memberclicks.com/">powered by <span class="icon-mc-logomark"></span> <span class="icon-mc-wordmark"></span> <span class="mc-brand-container">MemberClicks</span> </a> </div> <div id= "sbiWrap"><a id="sbi" href="http://www.sbims.com" target="_blank">sbi where non-profits grow</a></div> <div class="clarence"></div> </div> </div> </div> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script type="text/javascript" src="/jmc-assets/global-js/mc-respond-v2.1.js"></script>  <script type="text/javascript"> document.write(unescape("%3Cscript src='https://ssl.google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-133420579-1"); pageTracker._trackPageview(); } catch(err) {}</script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"5b403e9444","applicationID":"120876115","transactionName":"YVIAbURTXxUHWhVYWVgYI1pCW14ISXoOX0JTWRZ6WVxFFAlVDVREGVMLSkZeUB8=","queueTime":0,"applicationTime":817,"atts":"TRUDGwxJTBs=","errorBeacon":"bam.nr-data.net","agent":""}</script></body> </html>