Consumer Packaged Goods

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intro"> <div > <span class="d-block font-weight-bold text-cap mb-2 text-lt-b;lue">Industries</span> <h1 class="mb-4">Consumer Goods</h1><h4>Turn disruption into a drive for continuous innovation and digital transformation.</h4> </div> </div> </div> </div> <div id="BodyPlaceholder_TE527F9F2068_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/consumer-goods6f21b595f6446a14bdc7ff0000f6f5b0.png?sfvrsn=6665df31_2" title="Consumer-Goods" alt="Consumer-Goods" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_TE527F9F2072_Col00" class="sf_colsIn container" 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Listen in to find out from ISG's Sunder Pillai. </div> <a class="btn btn-primary" href="/industries/consumer-goods/articles/isg-imagine-your-future-podcast-episode-33-dissecting-disruptors-in-the-cpg-retail-space" >Read more <i class="fas fa-angle-right align-middle ml-1"></i></a> </div> </div>  </article>  </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2026_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Main content"><div id="MainPlaceholder_C011_Col00" class="sf_colsIn container space-bottom-2" data-sf-element="Container" data-placeholder-label="Container"> <div class="space-top-2" > <h2>Rise of the Digital Consumer: Are you Ready?</h2><p>Are you looking at digital solutions such as direct-to-consumer ecommerce, internet of things, connected smart homes, demand-driven supply chains, or innovation via customer collaboration?</p><p>ISG has performed hundreds of engagements for consumer goods companies across the globe. From your procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep industry, market and advisory insights and solutions to help you achieve your strategic goals.<br /></p> </div><div class="row space-top-1" data-sf-element="Row"> <div id="MainPlaceholder_C013_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h4>Your Employees Need Flexibility</h4><p>Optimize employee experience and technology adoption and ROI. ISG can help you provide the security, strategy, flexibility and tools for your employees to adapt to new ways of working, collaborate and increase productivity. </p> </div> </div> <div id="MainPlaceholder_C013_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h4>Your Customers Demand Digital</h4><p>Reimagine your online retail channel with us. We’ll help you leverage data and intelligent automation in your supply chain, forecasting and back office, and adopt digital solutions to optimize your processes and reach your consumers directly. <br /></p> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2002_Col00" class="sf_colsIn gradient-x-three-sm-primary" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2050_Col00" class="sf_colsIn container space-top-md-2 space-bottom-2 space-bottom-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row mb-5" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 class="mb-0">Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/industries/consumer-goods/articles/how-to-deploy-ai-and-smart-tech-to-revolutionize-customer-experience"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="card-img-top featured-insight-img background-img-grayscale" style="background-image: url(/images/default-source/default-album/how-to-deploy-ai-and-smart-tech-to-revolutionize-customer-experience.tmb-th892-450.jpg?Culture=en&sfvrsn=921d531_1);"> </div> </div> </div> <div class="col-lg-6 col-md-8 pl-md-0"> <div class="card-body bg-darkblue h-100"> <h3 class="h5"> How to Deploy AI and Smart Tech to Revolutionize Customer Experience </h3> <div> <p>AI has the potential to revolutionize how companies engage with their customers. </div> <span class="font-size-1 link font-weight-bold text-lightblue"><u>Learn More</u></span> </div> </div> </a> </article> </div> </div> <div class="row mb-3">  <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/consumer-goods/articles/trends-and-predictions-for-retail-and-consumer-packaged-goods-enterprises-in-the-u.k-and-emea" > <div class="card-body"> <h3 class="h6"> Trends and Predictions for Retail and Consumer Packaged Goods Enterprises </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/consumer-goods/articles/5-must-haves-for-an-e-commerce-payment-platform" > <div class="card-body"> <h3 class="h6"> 5 Must Haves for an E-commerce Payment Platform </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/consumer-goods/articles/isg-imagine-your-future-podcast-episode-33-dissecting-disruptors-in-the-cpg-retail-space" > <div class="card-body"> <h3 class="h6"> Dissecting Disruptors in the CPG and Retail Space </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/consumer-goods/articles/consumer-packaged-goods-companies-prep-for-2022" > <div class="card-body"> <h3 class="h6"> Consumer Packaged Goods Companies Prep for 2022 </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right 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url('/images/default-source/default-album/call-center-new-hire-training.tmb-th283-283.jpg?Culture=en&sfvrsn=2314d131_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">New Hire Training Development and Facilitator Training for Call Center Employees</h3> <p>A leading North American direct provider of bottled water to consumers, water filtration services, water dispensers, purified bottled water, and self-service refill drinking water was experiencing high turn-over, low levels of engagement, and extended ready-to-work timeframes for its call center training candidates.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/negotiation-and-innovation-reduces-spend-by-65-million-dollars"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/cpg-packaged-goods.tmb-th283-283.jpg?Culture=en&sfvrsn=7504df31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Negotiation and Innovation Reduces Spend by 65 Million Dollars</h3> <p>Discover how ISG’s enterprise agreement software negotiation for a leading health, consumer goods and life sciences company resulted in an $65.1 million (36 percent) proposal cost reduction over three years.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a 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ISG supported it with a market review, the design of a cloud-first strategy and the build of a “right” contract with its chosen partner to support next-gen infrastructure.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> </div> </div> </div> </div> </div> <div class="container space-bottom-2"> <div class="card d-block bg-lightblue p-9 bg-star-right mt-n9"> <div class="position-relative z-index-2"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Featured Event</span> <h4 class="h4">SourceIT (Paris)</h4> <h3>Reimagine Sourcing. 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Learn the strengths and weaknesses of service providers in the engineering services market.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Quadrant-DBSS-US-2020-DCES/Marketing?SearchTerms=customer%20experience" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Which Digital Customer Experience Services Provider is Right for You?</h3> <div class="research-description"> <p>ISG rated and reviewed 48 top providers in this report across five quadrants. 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