Insurance | Technology IT Research & Benchmarking

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intro"> <div > <span class="d-block font-weight-bold text-cap mb-2 text-lt-blue">Industries</span> <h1 class="mb-4">Insurance</h1><h4>Rise above market pressures to position yourself for the new future.</h4> </div> </div> </div> </div> <div id="BodyPlaceholder_TE527F9F2068_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/digital-insurance-technology.svg?sfvrsn=daefd431_0" title="digital insurance technology" alt="digital insurance technology" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_TE527F9F2072_Col00" class="sf_colsIn container" 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</div><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C030_Col00" class="sf_colsIn col-lg-10" data-sf-element="Column 1" data-placeholder-label="Column 1"> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2026_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Main content"><div id="MainPlaceholder_C007_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C010_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image:url('/images/default-source/default-album/business-operations-technology.jpg?sfvrsn=f8efd431_2')"></div> </div> </div> <div id="MainPlaceholder_C010_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>Transform your Business, Operations & Technology <br /></h2><p>Insurance companies are facing many headwinds -– low investment portfolio returns, stagnating premium growth, rising costs, operational inefficiencies, insurtech-driven startups, and a hybrid, globally distributed, workforce. <br /></p><p>ISG’s insurance practice specializes in business-technology strategies, partner-ecosystem advisory, cost optimization, modernization, IT, digital and cloud transformations.<br /></p><p>We work with Life and Annuity (L&A), Property and Casualty (P&C), and Reinsurance companies. Our advisors cover quote to claim. We have advised in new business, underwriting and claims management, as well as policy administration that includes provider and platform selections. We have supported insurers with operating model review and redesign, outsourcing and offshoring, and infrastructure consolidation.<br /></p><div class="media py-3"><a class="btn btn-primary" href="/contact-us">Contact Us</a></div> </div> </div> </div> </div> <div id="MainPlaceholder_C008_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C011_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>Strategize and Execute Your Partner Ecosystem Roadmap</h2><p>ISG is a leader in providing <a target="_blank" href="/advisory/sourcing">partner-ecosystem advisory</a> and <a target="_blank" href="/advisory/benchmarking">benchmarking</a> services to guide our clients to successfully bid, negotiate or renegotiate contracts. With the emergence of digital technologies, we created our robust sourcing methodology to help you achieve appropriate vendor/provider relationships to address newer business and IT models, such as Agile, DevOps and AI. Plus, our tools can help you manage your ongoing third-party relationships and risks.<br /></p><p>ISG maintains up-to-date information about emerging technologies from diverse sources, including directly from top business process, technology, TPA (third-party administrator), insurtech and platform suppliers. This enables us to provide deep, unbiased insights about supplier partnerships for automations, transformations, and traditional, outcome-based or futuristic partner models.<br /></p> </div> </div> <div id="MainPlaceholder_C011_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"><div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image:url('/images/default-source/default-album/insurance-sourcing.jpg?sfvrsn=9555df31_0')"></div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_C009_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C012_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image:url('/images/default-source/default-album/insurance1f11b595f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=1655df31_0')"></div> </div> </div> <div id="MainPlaceholder_C012_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>ISG’s insurance practice can help you:</h2><ul><li>Drive better results with emerging marketing, data, and cognitive science (<a target="_blank" href="/advisory/automation">AI</a> technologies)<br /></li><li>Measure transformation program value<br /></li><li>Form next-generation <a target="_blank" href="/advisory/sourcing">sourcing</a> partnerships considering Agile, DevOps and Digital technologies<br /></li><li>Negotiate and <a target="_blank" href="/advisory/benchmarking">benchmark</a> contracts<br /></li><li>Drive cloud transformations<br /></li><li>Ensure your costs & SLAs are best-in-class<br /></li><li>Achieve savings through better <a target="_blank" href="/deprecated/consulting/software-asset-management">software</a> and <a target="_blank" href="/advisory/network-advisory-select">network</a> asset management<br /></li><li>Create a futuristic and modernized contact center<br /></li><li>Improve governance and <a target="_blank" href="df58b295-f644-6a14-bdc7-ff0000f6f5b0">third-party risk management (TPRM)</a></li><li>Across areas like underwriting, claims and wider customer service, the insurance industry is ripe for <a href="/advisory/automation">automation</a>. For legacy insurers, digital transformation is no longer just “nice to have,” it's a necessity – especially point AI solutions in underwriting, or <strong>conversational AI bots</strong> for customer service. <strong>ISG Automation</strong> has the tools and capabilities to enable this type of <strong>automation-led transformation.</strong></li><li><a href="/advisory/cybersecurity">Cybersecurity</a> - securing the digital backbone of insurances</li><li><a href="/advisory/future-of-work">Workplace of the Future</a> for the insurance industry</li></ul><p>We are prepared to invest toward the success of our clients. With ISG, you can identify the root causes of cost, productivity and service quality issues, and design a roadmap to achieve excellence and sustainable results.<br /></p><div class="media py-3"><a class="btn btn-primary" href="/contact-us">Contact Us</a></div> </div> </div> </div> <div class="row space-top-2" data-sf-element="Row"> <div id="MainPlaceholder_C035_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C032_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <img src="/images/default-source/default-album/2023-isg-insurance-industry-study.jpg?sfvrsn=433d431_4" alt="2023 ISG Insurance Industry Study" title="2023 ISG Insurance Industry Study" data-displaymode="Original" /> </div> </div> <div id="MainPlaceholder_C032_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2>ISG Insurance Industry Study</h2><p>ISG's recent study on the insurance industry shows insurers are focusing on profitability over growth.</p><p><a class="btn btn-primary" href="/docs/default-source/default-document-library/2023-isg-insurance-industry-study.pdf?sfvrsn=db32d431_6" title="Download the Summary">Download the Summary</a>      <a class="btn btn-primary" href="/contact-us">Contact Us for Full Access</a></p> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2002_Col00" class="sf_colsIn gradient-x-three-sm-primary" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2050_Col00" class="sf_colsIn container space-top-md-2 space-bottom-2 space-bottom-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row mb-5" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 class="mb-0">Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/industries/insurance/articles/are-you-working-on-the-right-things-for-dora-compliance"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="card-img-top featured-insight-img background-img-grayscale" style="background-image: url(/images/default-source/default-album/are-you-working-on-the-right-things-for-dora-compliance.tmb-th892-450.jpg?Culture=en&sfvrsn=defdaa31_1);"> </div> </div> </div> <div class="col-lg-6 col-md-8 pl-md-0"> <div class="card-body bg-darkblue h-100"> <h3 class="h5"> Are You Working on the Right Things for DORA Compliance? </h3> <div> <p>The EU’s Digital Operational Resilience Act (DORA) isn’t new, and while many financial institutions have started aligning with its supervisory requirements, many are still struggling with its implications and achieving full compliance. </div> <span class="font-size-1 link font-weight-bold text-lightblue"><u>Learn More</u></span> </div> </div> </a> </article> </div> </div> <div class="row mb-3">  <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/insurance/articles/tactical-generative-ai-in-insurance-isn-t-working.-how-to-create-a-successful-genai-strategy" > <div class="card-body"> <h3 class="h6"> Tactical Generative AI in Insurance Isn’t Working. How to Create a Successful GenAI Strategy </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/insurance/articles/pulse-check-state-of-the-european-insurance-industry-2024" > <div class="card-body"> <h3 class="h6"> Pulse Check – State of the European Insurance Industry 2024 </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/insurance/articles/pulse-check-state-of-the-european-insurance-industry-2022" > <div class="card-body"> <h3 class="h6"> Pulse Check – State of the European Insurance Industry 2022 </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/industries/insurance/articles/isg-imagine-your-future-podcast-episode-29-how-insurers-can-survive-and-thrive-in-the-new-digital-era" > <div class="card-body"> <h3 class="h6"> ISG Imagine Your Future® Podcast – Episode 29: How Insurers Can Survive and Thrive in the New Digital Era </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>  </div> <div class="position-relative" > <p style="text-align:right;"><a class="btn btn-primary" href="/industries/insurance/articles">View All Insurance Insights <em class="fas fa-angle-right fa-sm ml-1"></em></a></p> </div> <div > </div> </div> </div> <div id="MainPlaceholder_TE527F9F2076_Col00" class="sf_colsIn position-relative bg-lightgray pt-10 mt-n10 space-bottom-4 client-stories-container" data-sf-element="Container" data-placeholder-label="Client stories"><div id="MainPlaceholder_TE527F9F2037_Col00" class="sf_colsIn container position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2038_Col00" class="sf_colsIn ext-white rounded-lg overflow-hidden space-top-2 space-top-lg-1 pl-5 pl-md-0" data-sf-element="Container" data-placeholder-label="Container"><div class="row justify-content-lg-between align-items-lg-center no-gutters" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2040_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Client stories"> <div class="mb-5" > <h2>Client Stories</h2> </div> <div class="d-flex client-story-cards"> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/user-and-entity-behavior-analytics-anomaly-detection-at-scale"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/cybersecurity-behavior-analytics.tmb-th283-283.jpg?Culture=en&sfvrsn=25f8d031_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">User and Entity Behavior Analytics Anomaly Detection At Scale</h3> <p>ISG helps a multinational insurance company achieve anomaly-based risk detection using user and entity behavior analytics (UEBA) technology.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/ensuring-a-multinational-insurer-s-it-users-are-ready-for-change"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/multinational-insurer-ite942ba95f6446a14bdc7ff0100f6f5b0.tmb-th283-283.jpg?Culture=en&sfvrsn=e006d031_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Ensuring a Multinational Insurer’s IT Users Are Ready for Change</h3> <p>ISG helped an insurance company reduce the impact of change and make a smooth transformation that resulted in over $1 million in savings.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/shaping-a-next-gen-network-transformation-with-a-sase-cloud-solution"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/network-cloud-client-story.tmb-th283-283.jpg?Culture=en&sfvrsn=8c90de31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Shaping a Next-Gen Network Transformation with a SASE Cloud Solution</h3> <p>ISG helps a global insurance company shape its state-of-the-art network and security strategy in the cloud using secure-access service edge (SASE).</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> <div id="MainPlaceholder_C028_Col00" class="sf_colsIn container space-top-1" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C029_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:right;"><a class="btn btn-primary" href="/client-stories/-in-category/categories/industries/insurance">View All Insurance Client Stories</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2007_Col00" class="sf_colsIn space-bottom-2 position-relative research-container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2008_Col00" class="sf_colsIn container space-2 featured-research" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2011_Col00" class="sf_colsIn col-lg-4 col-md-5" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>ISG Research</h2><p>ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.</p><p>Get the insight and guidance you need to accelerate growth and create more value.</p><a class="btn btn-primary mb-5" href="/research/provider-research">Learn More</a> </div> </div> <div id="MainPlaceholder_TE527F9F2011_Col01" class="sf_colsIn col-lg-8 col-md-7" data-sf-element="Column 2" data-placeholder-label="Carousel"> <div class="js-slick-carousel slick slick-equal-height slick-gutters-3 slick-center-mode-right slick-center-mode-right-offset" data-hs-slick-carousel-options='{"prevArrow" : "<span class=\" fa fa-arrow-left slick-arrow slick-arrow-primary-white slick-arrow-left rounded-circle ml-sm-n2\"></span>","nextArrow": "<span class=\"fa fa-arrow-right slick-arrow slick-arrow-primary-white slick-arrow-right rounded-circle mr-sm-2 mr-xl-4\"></span>","slidesToShow": 2.5,"infinite": false,"responsive": [{"breakpoint": 1400,"settings": {"slidesToShow": 2}},{"breakpoint": 1080,"settings": {"slidesToShow": 1.5}},{"breakpoint": 992,"settings": {"slidesToShow": 1}}]}'> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/_MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=9dspL0M28X&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Carriers should reevaluate their processes and core systems to enhance policyholders’ experiences</h3> <div class="research-description"> <p>Today’s insurance industry is facing a tumultuous environment, which requires a paradigm shift in rating, quote, underwriting and bind, claims processing and settlement and policy servicing methodologies and practices. In order to achieve this, it is necessary to move away from legacy models by upgrading core systems and deploying advanced technologies that drive better outcomes and transparency. This will require a fundamental rethinking of the industry’s traditional insurance practices and processes and a commitment to modernizing systems and processes that have been in place for decades. By adopting these new approaches, insurers can better navigate the changing landscape, improve their risk management, acquire potential customers easily and cater to the existing policyholders’ fast-evolving and rapidly changing needs.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://ei.isg-one.com/Research/MarketingPage?dashboardID=201a11ca-c115-4a33-a9f7-941eceefbbd1&documentId=fOh0u0QJu5&isLocked=false" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Insurance carriers will progress gradually toward becoming fully data-driven and tech-enabled</h3> <div class="research-description"> <p>Insurers face some unusual challenges such as responding to the rapidly evolving risk landscape due to extreme weather conditions, increased cyberattacks and their ever-changing forms, consistent hyper-inflation scenarios amid perpetually uncertain macro-economic situations. Catering to the fast-changing insurance needs of  customers with the correct value proposition at an optimal price is tough within the present business and IT landscape.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reports/CC-GSR-2020-EN?searchTerms=ISG%20Provider%20Lens%E2%84%A2%20Contact%20Center%20-%20Customer%20Experience%20Services" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Comparing Global Contact Center Customer Experience Services</h3> <div class="research-description"> <p>Struggling to create a seamless shift between voice and non-voice channels? Seeking omnichannel support to improve customer service? Learn about the capabilities of top customer experience and digital operations providers globally.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/mphasis-insurance-rpa-automation-design-thinking/Marketing?SearchTerms=Insurance%20Industry" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Automating the Insurance Underwriting Process</h3> <div class="research-description"> <p>A Swiss insurance group incurred high costs and processing lags due to overly complex interfaces with brokers. Learn how implementing Mphasis’ design thinking methodology resulted in cost reductions of over 30 percent and an improved processing time of more than 50 percent.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://research.isg-one.com/reportaction/Quadrant-Insurance-BPO-US-2019/Marketing?SearchTerms=ISG%20Provider%20Lens%E2%84%A2%20Digital%20Insurance%20BPO%20Services" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Comparing Digital BPO Services for Insurers</h3> <div class="research-description"> <p>Insurance is one of the fastest-paced industries in terms of adoption of digital technologies. Compare service providers and get insights in key segments:<br /> • Life & Annuity Digital Services<br /> • Life & Annuity TPA Services<br /> • Property & Casualty Insurance Services<br /> <div> </div></p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2009_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="container team-cards space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet our team</h2> </div>  <div class="col-md-6 col-xl-4 mb-3 h-100 transition-3d-hover"> <a href="javascript:;" data-toggle="modal" data-target="#TeamLead"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/winkler-dennis-sq382ca695f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=c96fcc31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Dennis Winkler</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="TeamLead" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/winkler-dennis-sq382ca695f6446a14bdc7ff0000f6f5b0.jpg?sfvrsn=c96fcc31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Dennis Winkler</h2> </div> <p class="mb-0">Dennis Winkler is a Director in the <a href="http://www.isg-one.com/">ISG</a> Insurance industry vertical. With more than than 25 years of experience as a business process and technology consultant, he has advised hundreds of companies on their sourcing strategies, including establishing shared service centers and outsourcing relationships around the globe. Dennis has worked with numerous insurance clients, including AIG, Chubb, Transamerica, ING/VOYA, CNO, Global Atlantic, Assurant and others.<br /></p> <a class="btn btn-primary" href="/who-we-are/people/dennis-winkler">View articles by Dennis Winkler</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/thorsten-stuewe.jpg?sfvrsn=e783d431_1);"></div> <h4 class="mt-2 mb-0 text-black"> Thorsten Stuewe</h4> <p class="text-black"> Director</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/thorsten-stuewe.jpg?sfvrsn=e783d431_1);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Thorsten Stuewe</h2> </div> <p class="mb-0">Thorsten Stuewe is a director in the ISG EMEA Insurance practice. He is a seasoned expert with more than 20 years of extensive experience in financial services for the insurance and banking industries, gained from both internal positions at insurance companies and through consulting.<br /> <br /> He combines in-depth knowledge and market expertise of the insurance industry to provide a holistic advisory approach to clients. Thorsten advises on IT strategy, cost optimization, regulatory, IT sourcing and digitalization projects and the implementation of target operating models. He is committed to strengthening clients' capabilities, future resilience and market competitiveness.</p> <a class="btn btn-primary" href="/who-we-are/people/thorsten-stuewe">View articles by Thorsten Stuewe</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/walling-megan-pic-sq.jpg?sfvrsn=e2b9c531_0);"></div> <h4 class="mt-2 mb-0 text-black"> Megan Walling</h4> <p class="text-black"> Partner</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs 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