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Zendesk User Review & Rating: Great help during trial. Non existing communication after I payed for 12 months by David Campbell
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container container-small'><div class='row'></div><ol class="breadcrumb"><li> <i class="glyphicon glyphicon-home"></i> <a href="https://financesonline.com">Home</a> <i class="glyphicon glyphicon-chevron-right"></i> <a href="https://financesonline.com/c/customer-support-software/">Customer Support Software</a> <i class="glyphicon glyphicon-chevron-right"></i> <a href="/p/zendesk/">Zendesk</a> <i class="glyphicon glyphicon-chevron-right"></i> <a href="/p/zendesk/great-help-during-trial-non-existing-communication-after-i-payed-for-12-months-152154/">Great help during trial. Non existing communication after I payed for 12 months</a></li><li class="why_fo_free"><a data-toggle="modal" data-target="#why_fo_free_modal" href="#">Why is FinancesOnline free <img src="https://s.financesonline.com/media/themes/apps/gfx/information.png" alt="i"></a></li></ol><div class='row'><div class='col-lg-8 pr0 single-user-review'><div id='affix-wrapper'><div class='row product-affix' style="position: relative;"><div class='col-md-4'><div> <a href="/p/zendesk/"><img width="220" height="90" src="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png" class="product-screen product-extended-thumbnail" alt="Logo of Zendesk" srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" sizes="(max-width: 220px) 100vw, 220px" /></a></div></div><div class='col-md-8 clearfix user-review-title'><div class="user-review-title-part1"> User review of Zendesk</div><h1 class='product-name product-name-extended'>Great help during trial. Non existing communication after I payed for 12 months</h1><div class="user-review-title-by pull-right">- by David Campbell</div></div></div></div></div></div><div class='row'><div class='col-lg-12 pr0'><div class='row'><div class='col-lg-8'><div id="collapseOne" class="panel-collapse collapse in"><div class="panel-body single-review-cont full-width-tabs_disabled"><ul class="nav nav-tabs responsive" id="myTab"><li class="active"><a href="#basic_q" data-toggle="tab">Basic Questions</a></li><li><a href="#detailed_q" data-toggle="tab">Detailed Questions</a></li><li><a href="#feature_evaluations" data-toggle="tab">Feature Evaluations</a></li></ul><div class="tab-content responsive"><div class="tab-pane active" id="basic_q"><div class="container"><div class='row'><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-user-satisfaction"></span><h3 class="widget-title">USER SATISFACTION</h3></div><div class="padding10"><div class="row"><div class="col-md-6" style="text-align: center;"> <span class="pie-title">RECOMMENDATION</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span> <span class="out">out of 7</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(51.428571428571deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">Never</span></div><div class="col-md-6" style="text-align: center;"> <span class="pie-title">COST EFFICENCY</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span><span class="out">out of 7</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(51.428571428571deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">Awful</span></div></div><div class="single-review-pie-border"></div><div class="row"><div class="col-md-4" style="text-align: center;"> <span class="pie-title">OVERALL IMPRESSION</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>3</span><span class="out">out of 5</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(216deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">ok</span></div><div class="col-md-4" style="text-align: center;"> <span class="pie-title">EASE OF USE</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>2</span><span class="out">out of 5</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(144deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">mediocre</span></div><div class="col-md-4" style="text-align: center;"> <span class="pie-title">CUSTOMER SUPPORT</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span><span class="out">out of 5</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(72deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">very poor</span></div></div></div></div><div class="aside-box faq widget pros_cons_section"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-pros-cons"></span><h3 class="widget-title">PROS & CONS</h3></div><div class="padding10"><p class="txfhead question-title"><b>What are the best aspects of this product?</b></p><p>Once set up it's pretty easy to use as a ticketing system. And easy to take ownership and transfer ownership of tickets.</p><p class="txfhead question-title"><b>What aspects are problematic or could work better?</b></p><p>They pride themselves with Zendesk being a ticketing system which is good but what customer support system doesn't have a way to write a new email to a customer? That's very surprising to me.<br /> <br /> The biggest problem for me is that their agents know too little about their product and they tend to promise things during the trial that aren't true. Once I start paying, it became obvious but then it was too late. No refunds and no willingness to help or own the promises made by their agents during the trial. Once these things became clear, I stopped receiving responses to my emails. They just decided to hide instead of owning it. Very disappointing. I can't very well recommend them after an experience like this.</p><p class="txfhead question-title"><b>What features/services would you like to see in future versions of this product?</b></p><p>More than 1mb file limit in the cheaper subscription<br /> Better options to send emails to customers.<br /> <br /> Not a feature but Zendesk really need to own their mistakes.</p><p class="txfhead question-title"><b>What specific problems in your company were solved by this product?</b></p><p>None really, it just made ticketing a bit smoother but since there are things that don't work for us now, Zendesk is just a cost because we can't actually use it.</p><p class="txfhead question-title"><b>Are you a current user of this product?</b></p><p>Yes</p></div></div></div></div></div><div class="tab-pane" id="detailed_q"><div class="container"><div class='row'><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-user-details"></span><h3 class="widget-title">USER DETAILS</h3></div><div class="padding10"><p class="txfhead question-title"><b>What is your role with this product?</b></p><p><ul><li class="txf1">I implemented it</li></ul></p><p class="txfhead question-title"><b>How long have you been using this product?</b></p><p class="txf1">Less than 1 year</p></div></div><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-company-details"></span><h3 class="widget-title">COMPANY DETAILS</h3></div><div class="padding10"><p class="txfhead question-title"><b>What is your company size?</b></p><p class="txf1">1-10 Employees</p><p class="txfhead question-title"><b>What is your industry?</b></p><p class="txf1"> Architecture & Planning</p></div></div><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-usage-implementation"></span><h3 class="widget-title">USAGE & IMPLEMENTATION</h3></div><div class="padding10"><p class="txfhead question-title"><b>Did your company use a different software before this one?</b></p><p class="txf1">Yes</p><p class="txfhead question-title"><b>What software did you use before?</b></p><p class="txf1">Freshdesk</p><p class="txfhead question-title"><b>Why did you decide to change it?</b></p><p class="txf1">because the readability</p><p class="txfhead question-title"><b>Are you satisfied with the change?</b></p><p class="txf1">Not one bit.</p><p class="txfhead question-title"><b>How did your company implement this product?</b></p><p class="txf1">in the cloud</p><p class="txfhead question-title"><b>How long did it take to set up this product?</b></p><p class="txf1">less than 1 week</p><p class="txfhead question-title"><b>How many people in your company actively use this product?</b></p><p class="txf1">several employees</p><p class="txfhead question-title"><b>What is the primary use of this product in your company?</b></p><p class="txf1">both B2B & B2C</p></div></div><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-pricing-costs"></span><h3 class="widget-title">PRICING & COSTS</h3></div><div class="padding10"><p class="txfhead question-title"><b>What was the cost of implementing this product?</b></p><p class="txf1">too much</p><p class="txfhead question-title"><b>What is your total annual cost for using this product?</b></p><p class="txf1">too much</p><p class="txfhead question-title"><b>How long is your contract with the vendor?</b></p><p class="txf1">1 year</p><p class="txfhead question-title"><b>Did you get any discount for this product? How much?</b></p><p class="txf1">Yes, unsure</p></div></div></div></div></div><div class="tab-pane" id="feature_evaluations"><div class="container"><div class='row'><div class="aside-box faq widget"><div class="bg-grey"><span class="taxonomy-icon taxonomy-icon-feature-details"></span><h3 class="widget-title">FEATURE DETAILS</h3></div><div class="padding10"><div class="feature_single_option"><p><h4 class="feature_evaluations_title">Customer Management</h4></p><div class="row"><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Customer Notes with Alerts</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>3</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(216deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">ok</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Customer Insights</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>2</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(144deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">mediocre</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Agent Ratings</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>3</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(216deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">ok</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Service Contracts</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(72deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">very poor</span></div></div></div><div class="feature_single_option"><p><h4 class="feature_evaluations_title">Ticket Management</h4></p><div class="row"><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Ticket Queue</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>4</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(288deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">very good</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Email Integration</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(72deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">very poor</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Ticket Automation & Workflows</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>3</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(216deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">ok</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Customizable Ticket Page</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>2</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(144deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">mediocre</span></div></div><div class="row"><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Visual Support</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>1</span></span><div class="pie "><div class="left-side half-circle" style="transform: rotate(72deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); display: none;"></div></div></div><div class="cb"></div></div> <span class="pie-label">very poor</span></div><div class="col-md-3" style="text-align: center;"> <span class="pie-title">Ticket Collision Prevention</span><div class="pie-container"><div class="pie-wrapper"> <span class="label"><span>5</span></span><div class="pie gt-50"><div class="left-side half-circle" style="transform: rotate(360deg);"></div><div class="right-side half-circle" style="transform: rotate(180deg); "></div></div></div><div class="cb"></div></div> <span class="pie-label">amazing</span></div></div></div></div></div></div></div></div></div></div></div></div><aside class='col-lg-4'><div class="aside-box faq widget user-review-author"><div class="bg-grey"><h3 class="widget-title widget-title-center">Author</h3></div><div class="user-review-author-content"><div class="contact-box"><div class="col-sm-4"><div class="text-center"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQFWoSABzEwdlA/profile-displayphoto-shrink_100_100/0?e=1562803200&v=beta&t=Xzdxih01fGpxUFuGF9Kpb7VS9ogX9ZB0-1yDVgduPzc" class="img-circle m-t-xs img-responsive lazyload" alt="User avatar" onerror="this.classList.add(`placeholder`)"/></div></div><div class="col-sm-8"><h3><strong>David Campbell</strong></h3><div style="padding:5px 0px 5px 0px;"><div class="col-md-6 verifed_user_badge third"> <img title="Verified user" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/plugins/financesonline-user-reviews/images/verified_user.png" class="lazyload" alt="Verified user" > <span>Verified <br />user</span></div><div class="cb"></div></div></div><div class="clearfix"></div><div class="row"><div class="col-md-12"> <address class="smalladdress border-top"> Total score:<span class="addr_val"> <span class = "glyphicon glyphicon-star yellow-star"></span> <span class = "glyphicon glyphicon-star yellow-star"></span> <span class = "glyphicon glyphicon-star yellow-star"></span> <span class = "glyphicon glyphicon-star"></span> <span class = "glyphicon glyphicon-star"></span> </span><br /> Published on: <span>October 14, 2021</span> <br> Company Size:<span> 1-10 Employees </span> <br> Industry: <span>Architecture & Planning </span></address></div></div><div style="text-align: right"> <a href="#" style="font-size: 14px" id="report_your_concern" data-close="modal" data-toggle="modal" data-target="#report_your_concern_modal">Report a concern</a></div></div></div></div><div class=""><div><div class="grouped_widgets"> <!-- DEBUG: get_the_id adtext: 152154 --><!-- DEBUG: get_the_id adtext end: 152154 --><div id="adtext-6" class="aside-box widget_text widget_text widget widget_adtext"><div style="background-color:#005691" class="bg-grey"><h3 style="color:#ffffff" class="widget-title">BEST HELP DESK SOFTWARE 2020</h3></div><div class="textwidget" style="background: white"><ul class='list-unstyled'><li><div class='col-lg-1 list-number'>1</div><div class='col-lg-5 top3-img'><img srcset='https://financesonline.com/uploads/2019/08/freshdesk-logo2.png' alt='Freshdesk' src='https://financesonline.com/uploads/2019/08/freshdesk-logo2-186x90.png'></div><div class='col-lg-5 top3-score'><strong>Score: 9.8</strong></div><div class='clearfix'></div></li><li><div class='col-lg-1 list-number'>2</div><div class='col-lg-5 top3-img'><img srcset='https://financesonline.com/uploads/2018/08/salesforce-essentials-logo-3.png' alt='Salesforce Essentials' src='https://financesonline.com/uploads/2018/08/salesforce-essentials-logo-3-186x90.png'></div><div class='col-lg-5 top3-score'><strong>Score: 9.6</strong></div><div class='clearfix'></div></li><li><div class='col-lg-1 list-number'>3</div><div class='col-lg-5 top3-img'><img srcset='https://financesonline.com/uploads/2019/07/Salesforce-Logo2.png' alt='Salesforce Service Cloud' src='https://financesonline.com/uploads/2019/07/Salesforce-Logo2-186x90.png'></div><div class='col-lg-5 top3-score'><strong>Score: 9.6</strong></div><div class='clearfix'></div></li></ul><div class='text-center'><a rel='nofollow' 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(CLM) Software</option><option class="level-1" value="989"> Enterprise Contract Lifecycle Management (CLM) Software</option><option class="level-0" value="163">Conversion Rate Optimization Software</option><option class="level-1" value="889"> Free Conversion Rate Optimisation (CRO) Tools</option><option class="level-0" value="615">CPQ Software</option><option class="level-0" value="3">CRM Software</option><option class="level-1" value="958"> CRM Software for Enterprise</option><option class="level-1" value="959"> CRM Software for Small Business</option><option class="level-1" value="73"> Customer Service Software</option><option class="level-1" value="963"> Customer Service Software for Small Business</option><option class="level-1" value="967"> Free CRM Software</option><option class="level-1" value="964"> Free Customer Service Software</option><option class="level-1" value="75"> Online CRM Software</option><option class="level-1" value="77"> Reviews Management Software</option><option class="level-1" value="76"> Social Media CRM</option><option class="level-0" value="185">Customer Experience Management Software</option><option class="level-0" value="74">Customer Support Software</option><option class="level-1" value="144"> Call Center Software</option><option class="level-1" value="955"> Call Center Software for Small Business</option><option class="level-1" value="942"> Free Call Center Software</option><option class="level-1" value="946"> Free Customer Support Software</option><option class="level-1" value="952"> Free Live Chat Software</option><option class="level-1" value="953"> Free Remote Support Software</option><option class="level-1" value="148"> IT Service Software</option><option class="level-1" value="145"> Live Chat Software</option><option class="level-1" value="945"> Live Chat Software for Small Business</option><option class="level-1" value="147"> Remote Support Software</option><option class="level-0" value="662">Data Analytics Software</option><option class="level-0" value="661">Data Visualization Software</option><option class="level-0" value="618">Dental Practice Management Software</option><option class="level-0" value="189">Digital Asset Management Software</option><option class="level-1" value="899"> Free Digital Asset Management (DAM) Software</option><option class="level-0" value="673">Distribution Software</option><option class="level-0" value="181">Document Creation Software</option><option class="level-1" value="1006"> Free Document Creation Software</option><option class="level-0" value="1035">Document Management Systems</option><option class="level-0" value="165">Donor Management Software</option><option class="level-1" value="930"> Free Donor Management Software</option><option class="level-0" value="171">eCommerce Platforms</option><option class="level-1" value="974"> Free eCommerce Platforms</option><option class="level-0" value="191">EHR Software</option><option class="level-1" value="1002"> EHR Software Companies</option><option class="level-1" value="1004"> Free EHR Software & Systems</option><option class="level-0" value="174">EHS Software</option><option class="level-1" value="869"> EHS Auditing Software</option><option class="level-1" value="870"> EHS Compliance Software</option><option class="level-1" value="873"> Free EHS Software</option><option class="level-0" value="593">Employee Monitoring Software</option><option class="level-1" value="871"> Free Employee Monitoring Software and Tools</option><option class="level-1" value="859"> Remote Employee Monitoring Software</option><option class="level-0" value="166">Employee Scheduling Software</option><option class="level-1" value="874"> Free Employee Scheduling Software</option><option class="level-0" value="179">Event Management Software</option><option class="level-1" value="938"> Free Event Management Software</option><option class="level-0" value="663">Facility Management Software</option><option class="level-0" value="1033">Field Service Management Software</option><option class="level-0" value="108">File Sharing Software</option><option class="level-1" value="992"> Free File Sharing Software</option><option class="level-0" value="658">Fixed Asset Management Software</option><option class="level-0" value="194">Fleet Management Software</option><option class="level-1" value="914"> Free Fleet Management Software</option><option class="level-0" value="178">Forms Automation Software</option><option class="level-1" value="893"> Apps to Create Forms</option><option class="level-1" value="900"> Enterprise Form Automation Software</option><option class="level-1" value="895"> Form Automation Tools</option><option class="level-1" value="902"> Free Form Automation Software & Tools</option><option class="level-1" value="903"> Mobile Form Automation Software</option><option class="level-0" value="990">Free Web Hosting Services & Providers</option><option class="level-0" value="193">Freelance Websites</option><option class="level-1" value="929"> Freelancing Sites for Developers</option><option class="level-1" value="923"> Freelancing Sites for Writers</option><option class="level-1" value="925"> Freelancing Websites for Beginners</option><option class="level-1" value="922"> Freelancing Websites for Graphic Design</option><option class="level-0" value="691">Fundraising Software</option><option class="level-0" value="159">Gamification Platforms</option><option class="level-0" value="613">GIS Software</option><option class="level-1" value="910"> Free GIS Software</option><option class="level-0" value="600">Grammar Checker Software</option><option class="level-1" value="985"> Free Online Grammar Checker Software For English</option><option class="level-0" value="677">Grant Management Software</option><option class="level-0" value="596">Graphic Design Software</option><option class="level-1" value="995"> Free Graphic Design Software</option><option class="level-1" value="1012"> Graphic Design Software for Mac</option><option class="level-1" value="996"> Online Graphic Design Software</option><option class="level-0" value="103">Help Desk Software</option><option class="level-1" value="920"> Free Help Desk Software</option><option class="level-1" value="912"> Help Desk Software for Small Business</option><option class="level-1" value="85"> Industry-Specific Help Desk Software</option><option class="level-1" value="86"> Service Desk Software</option><option class="level-0" value="111">Hosting Services</option><option class="level-0" value="175">Hotel Management Software</option><option class="level-0" value="100">HR Management Software</option><option class="level-1" value="999"> Free HR Management Software</option><option class="level-0" value="621">IDE Software</option><option class="level-1" value="991"> Free IDE Software</option><option class="level-0" value="672">Identity Management Software</option><option class="level-0" value="628">IT Asset Management Software</option><option class="level-0" value="151">IT Management Software</option><option class="level-1" value="936"> Free Security Software</option><option class="level-1" value="152"> IT Development Software</option><option class="level-1" value="153"> IT Security Software</option><option class="level-1" value="948"> Software for Web Developer</option><option class="level-0" value="845">Keyword Ranking & Tracking Software</option><option class="level-0" value="660">Knowledge Management Software</option><option class="level-0" value="609">Landing Page Builder Software</option><option class="level-1" value="885"> Free Landing Page Builders & Creators</option><option class="level-0" value="167">Law Practice Management Software</option><option class="level-1" value="865"> Free Legal Case Management Software</option><option class="level-0" value="15">Learning Management Systems (LMS)</option><option class="level-1" value="84"> Corporate LMS 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Software</option><option class="level-2" value="832"> Email Marketing Software for B2B</option><option class="level-2" value="818"> Email Marketing Software for B2C</option><option class="level-2" value="824"> Email Marketing Software for Small Business</option><option class="level-2" value="817"> Free Email Marketing Software</option><option class="level-1" value="814"> Free Marketing Software</option><option class="level-1" value="127"> Marketing Automation Software</option><option class="level-2" value="819"> Free Marketing Automation Software</option><option class="level-2" value="820"> Marketing Automation Software for B2B</option><option class="level-2" value="823"> Marketing Automation Software for B2C</option><option class="level-2" value="816"> Marketing Automation Software for Small Business</option><option class="level-1" value="821"> Marketing Software for B2B</option><option class="level-1" value="826"> Marketing Software for B2C</option><option class="level-1" value="813"> Marketing Software for Small Business</option><option class="level-1" value="128"> Mobile Marketing Software</option><option class="level-2" value="831"> Free Mobile Marketing Software</option><option class="level-2" value="834"> Mobile Marketing Software for Small Business</option><option class="level-1" value="129"> Search Marketing Software</option><option class="level-1" value="130"> Social Media Monitoring Software</option><option class="level-2" value="825"> Free Social Media Monitoring Software</option><option class="level-2" value="829"> Social Media Monitoring Software for Small Business</option><option class="level-0" value="196">Medical Practice Management Software</option><option class="level-1" value="881"> Free Medical Practice Management Software</option><option class="level-1" value="879"> Medical Practice Management Software Companies</option><option class="level-0" value="648">Mind Mapping Software</option><option class="level-0" value="643">Mobile Device Management Software – MDM</option><option class="level-0" value="617">Mobile Payment Apps</option><option class="level-1" value="860"> Mobile Payment Apps for Small Business</option><option class="level-1" value="891"> Mobile Payment Companies</option><option class="level-0" value="625">Network Management Software</option><option class="level-0" value="639">Office Software</option><option class="level-0" value="592">Online Accounting Software</option><option class="level-1" value="1010"> Free Online Accounting Software</option><option class="level-1" value="1007"> Online Accounting Software for Small Business</option><option class="level-0" value="198">Online Booking Systems</option><option class="level-1" value="947"> Free Online Booking Systems</option><option class="level-0" value="172">Payment Gateway Providers</option><option class="level-0" value="199">Performance Appraisal Software</option><option class="level-0" value="665">Predictive Analysis Software</option><option class="level-0" value="177">Procurement Software</option><option class="level-1" value="867"> Procurement Software for Small Business</option><option class="level-0" value="656">Product Information Management – PIM</option><option class="level-0" value="180">Product Lifecycle Management Software – PLM</option><option class="level-1" value="872"> Free Product Lifecycle Management Software</option><option class="level-1" value="901"> PLM Software Companies</option><option class="level-0" value="104">Project Management Software</option><option class="level-1" value="66"> Agile Project Management Software</option><option class="level-1" value="155"> Enterprise Project Management Software</option><option class="level-1" value="97"> Field Service Management Software – FSM</option><option class="level-1" value="970"> Free Project Management Software</option><option class="level-1" value="114"> Maintenance Management Software – CMMS</option><option class="level-1" value="67"> Professional Services Automation Software – PSA</option><option class="level-1" value="968"> Project Management Software With Time Tracking</option><option class="level-1" value="68"> Project Portfolio Management Software – PPM</option><option class="level-1" value="69"> Task Management Software</option><option class="level-1" value="70"> Time Tracking Software</option><option class="level-1" value="71"> Visual Project Management Tools</option><option class="level-0" value="650">Property Management Software</option><option class="level-0" value="622">Rapid Application Development Software – RAD</option><option class="level-0" value="668">Real Estate Management Software</option><option class="level-0" value="762">Remote Work Software</option><option class="level-0" value="195">Reputation Management Software</option><option class="level-0" value="616">Resource Management Software</option><option class="level-1" value="997"> Enterprise Resource Management Software</option><option class="level-1" value="994"> Free Resource Management Software</option><option class="level-0" value="186">Restaurant Management Software</option><option class="level-0" value="184">Sales Proposal Automation Software</option><option class="level-0" value="105">Sales Tools</option><option class="level-1" value="977"> B2B Sales Tools</option><option class="level-1" value="78"> Contact Management Software</option><option class="level-1" value="969"> Free Contact Management Software</option><option class="level-1" value="976"> Free POS Systems</option><option class="level-1" value="986"> Free Sales Management Software</option><option class="level-1" value="113"> Inventory Management Software</option><option class="level-1" value="979"> Inventory Management Software for Small Business</option><option class="level-1" value="79"> Lead Management Systems</option><option class="level-1" value="975"> Mobile POS Systems</option><option class="level-1" value="978"> Online Inventory Management Software</option><option class="level-1" value="981"> Online Sales Tools</option><option class="level-1" value="154"> POS Systems</option><option class="level-1" value="988"> POS Systems for Small Business</option><option class="level-1" value="80"> Sales Automation Software</option><option class="level-1" value="149"> Sales Force Automation Software</option><option class="level-1" value="81"> Sales Management Software</option><option class="level-0" value="192">Salon Software</option><option class="level-1" value="993"> Free Salon Software</option><option class="level-0" value="849">SEO Analysis & Audit Software</option><option class="level-0" value="846">SEO Management Software</option><option class="level-0" value="848">SEO Reporting Software</option><option class="level-0" value="188">SEO Software</option><option class="level-1" value="861"> Free SEO Software & Tools</option><option class="level-1" value="852"> SEO Software for Agencies</option><option class="level-1" value="847"> SEO Software for Enterprise</option><option class="level-0" value="110">Shopping Cart Software</option><option class="level-1" value="896"> Free Shopping Cart Software for Ecommerce</option><option class="level-0" value="655">Site Search Solutions</option><option class="level-0" value="173">Social Media Management Tools</option><option class="level-1" value="1001"> Free Social Media Management Tools</option><option class="level-1" value="1000"> Social Media Management Tools for Small Business</option><option class="level-0" value="160">Survey Tools</option><option class="level-1" value="939"> Free Online Survey Tools</option><option class="level-1" value="961"> Free Survey Platforms</option><option class="level-1" value="944"> Web Based Survey Tools</option><option class="level-0" value="1040">Talent Management Software</option><option class="level-0" value="589">Tax Software</option><option class="level-1" value="937"> Free Tax Software</option><option class="level-0" value="161">Test Management Software</option><option class="level-0" value="168">Translation Software</option><option class="level-1" value="915"> Free Translation Software</option><option class="level-0" value="684">Version Control Systems</option><option class="level-0" value="606">Video Editing Software</option><option class="level-1" value="892"> Free Video Editing Software</option><option class="level-0" value="670">Virtual Data Room Software</option><option class="level-0" value="682">Virtual Desktop Infrastructure Software</option><option class="level-0" value="627">Visitor Management Software</option><option class="level-0" value="200">VPN Services</option><option class="level-1" value="905"> Cheap VPN Services</option><option class="level-1" value="878"> Free VPN Services</option><option class="level-1" value="877"> Online VPN Services</option><option class="level-0" value="680">Warehouse Management Software</option><option class="level-0" value="183">Website Builder Software</option><option class="level-1" value="926"> Free Website Builder Software</option><option class="level-1" value="924"> Website Builder for Small Business</option><option class="level-0" value="182">Workflow Management Software</option><option class="level-1" value="875"> Free Workflow Management Software</option><option class="level-0" value="685">Writing Enhancement Software</option> </select></div><div class="form-group"> <label for="">Customer Types</label><select name="field_5404531d2448f" class="form-control"><option>All</option><option value="Small Business" >Small Business</option><option value="Large Enterprises" >Large Enterprises</option><option value="Medium Business" >Medium Business</option><option value="Freelancers" >Freelancers</option> </select></div><div class="form-group"> <label for="">Pricing Model</label><select name="field_540452ed2448e" class="form-control"><option>All</option><option value="Free" >Free</option><option value="Monthly payment" >Monthly payment</option><option value="One-time payment" >One-time payment</option><option value="Annual Subscription" >Annual Subscription</option><option value="Quote-based" >Quote-based</option> </select></div><div class="form-group"> <label for="">Language Support</label><select name="field_5404529a2448d" class="form-control"><option>All</option><option value="English" >English</option><option value="Chinese" >Chinese</option><option value="German" >German</option><option value="Hindi" >Hindi</option><option value="Japanese" >Japanese</option><option value="Spanish" >Spanish</option><option value="French" >French</option><option value="Russian" >Russian</option><option value="Italian" >Italian</option><option value="Dutch" >Dutch</option><option value="Portugese" >Portugese</option><option value="Polish" >Polish</option><option value="Turkish" >Turkish</option><option value="Swedish" >Swedish</option><option value="Arabic" >Arabic</option> </select></div><div class="form-group"> <label for="">Devices Supported</label><select name="field_540451352448c" class="form-control"><option>All</option><option value="Windows" >Windows</option><option value="Linux" >Linux</option><option value="Android" >Android</option><option value="iPhone/iPad" >iPhone/iPad</option><option value="Mac" >Mac</option><option value="Web-based" >Web-based</option><option value="Windows Mobile" >Windows Mobile</option> </select></div><div class="form-group"> <label for="">Deployment</label><select name="field_544e2147b847e" class="form-control"><option>All</option><option value="Cloud Hosted" >Cloud Hosted</option><option value="On Premise" >On Premise</option><option value="Open API" >Open API</option> </select></div> <button class="btn btn-default" type="submit">Find products <i class="glyphicon glyphicon-search"></i></button></form></div></div></div></div></div></div></div> <script type="text/javascript" defer 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