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wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271120%27%20height=%27644%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=1200&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Erleben Sie 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cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: 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style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27568%27%20height=%27320%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F470c99b672efb178%2Foriginal%2Fglobal-nav-card-freddy-ai-blog-284x160.webp&w=640&q=75 1x, 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none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-3636cfe3-0 kWtEjG css-oqhls0" tabindex="0" rel="" target="" href="https://www.freshworks.com/de/freshservice/demo-request/" aria-label="Demo anfordern">Demo anfordern<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-ace17a57-0 sc-3a3f4966-0 eMOqhN"><div width="100%" height="auto" class="sc-6293d692-0 feihzU"><div cursor="pointer" height="100%" class="sc-6293d692-0 cnNtCO"><div id="wistia-video-706" cursor="pointer" class="sc-6293d692-0 sc-ad1137f5-2 jIGOVY dLQwPT wistia_embed wistia_async_ljtzd6m68i popover=true popoverPreventScroll=true videoFoam=true" width="50vw"></div><div display="flex" width="30px" height="30px" transform="translate(-50%, -50%)" class="sc-ace17a57-0 fFNKpe"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="15px" viewBox="-2 0 24 24" fill="#fff" stroke="#fff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polygon points="5 3 19 12 5 21 5 3"></polygon></svg></div></div></div></div></div></div></div></section><section id="fsbusinessteamstrustbar" data-target-id="fsbusinessteamstrustbar" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 cKwkkb">ÜBER 60.000 UNTERNEHMEN VERTRAUEN UNS</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-98a7b32d-1 hiKbrZ epSvVP"></div></div></div></div></section><section id="fsbusinessteamsinpagenav" data-target-id="fsbusinessteamsinpagenav" width="100%" class="sc-ace17a57-0 sc-fe753677-1 hAIjRh xitcV"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe hdoJUs"><div id="in-page-nav" class="sc-6293d692-0 sc-ba72a5a9-0 fBKdRX hnUYDQ"><div class="sc-ace17a57-0 sc-ba72a5a9-1 cfLoyf cmgdiq"></div><ul class="sc-ace17a57-0 sc-ba72a5a9-2 iTgLYZ Lkplr"><li id="1MZphCOEW7H9jONEBvLAr6" cursor="pointer" class="sc-6293d692-0 buxcXw"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" font-weight="bold" aria-label="" class="sc-e5af17da-0 kfzxTP">Overview</a></li><li id="4rav47p5lVXEugQABWtFgA" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Capabilities</a></li><li id="t2T0dWpuWbDBwCNx4NRfQ" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Integrations</a></li><li id="4RV4cPJbpbD3fbHeXCf5Wq" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Testimonials</a></li></ul></div></div></section><section id="fsbusinessteamsheadingoverview" data-target-id="fsbusinessteamsheadingoverview" width="100%" class="sc-ace17a57-0 sc-fe753677-1 beHUlt"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 cjMWFG"><div class="sc-ace17a57-0 cuxKJz"><span class="sc-b323b31-0 hBtsTr">ESM: BETTER SERVICE FROM ANY DEPARTMENT</span><h2 class="sc-4555ca6a-0 eYkskr">Eine kosteneffiziente Plattform. Viele zufriedene Mitarbeiter.</h2><div font-size="18" class="sc-ace17a57-0 UOiit"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Modernisieren Sie die Zusammenarbeit von Mitarbeitern mit der Personalabteilung, dem Facility-Management, der Finanzabteilung und anderen Unternehmensteams. </p></div></div></div></div></div></section><section id="fsbusinessteamsfullwidthswitchback1" data-target-id="fsbusinessteamsfullwidthswitchback1" width="100%" class="sc-ace17a57-0 sc-fe753677-1 dpYIpz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 jUoNJ"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">AI-POWERED EMPLOYEE EXPERIENCES</span><h2 class="sc-4555ca6a-0 eYkskr">AI for all, no matter which department</h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">How does an entire organization elevate its service delivery? With generative AI that provides conversational support for employees, automated responses for agents, and proactive insights for leaders across all business functions.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM gvikIb"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271804%27%20height=%271168%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F189e190b8ceeabfb%2Foriginal%2FSwitchback-01-AI-for-all.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F189e190b8ceeabfb%2Foriginal%2FSwitchback-01-AI-for-all.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F189e190b8ceeabfb%2Foriginal%2FSwitchback-01-AI-for-all.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fsbusinessteamsfullwidthswitchback2" data-target-id="fsbusinessteamsfullwidthswitchback2" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gOsbuI"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">SECURE, SEGMENTED WORKSPACES</span><h2 class="sc-4555ca6a-0 eYkskr">Keep everyone in their lane with autonomous workspaces</h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Pre-built templates for HR, Finance, Legal, and Facilities make creating workspaces a snap. Easily customize workflows across functions and delegate admin privileges. Data is clearly segmented with role-based access by function for enterprise-grade security. </p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM jOAFtg"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271804%27%20height=%271168%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff78247e48b46564%2Foriginal%2FSwitchback-02-Keep-everyone.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff78247e48b46564%2Foriginal%2FSwitchback-02-Keep-everyone.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Ff78247e48b46564%2Foriginal%2FSwitchback-02-Keep-everyone.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fsbusinessteamsfullwidthswitchback3" data-target-id="fsbusinessteamsfullwidthswitchback3" width="100%" class="sc-ace17a57-0 sc-fe753677-1 dpYIpz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 jUoNJ"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">EASY-TO-CONFIGURE WORKFLOWS</span><h2 class="sc-4555ca6a-0 eYkskr">Workflow automations raise efficiency levels. And happiness levels. </h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Automate repetitive tasks such as document requests and employee onboarding and offboarding—all in one place. Easy automation lets you boost efficiency, compliance, and, best of all, employee satisfaction. </p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM gvikIb"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271804%27%20height=%271168%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3c341f251a0985e7%2Foriginal%2FSwitchback-03-workflow-automations.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3c341f251a0985e7%2Foriginal%2FSwitchback-03-workflow-automations.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3c341f251a0985e7%2Foriginal%2FSwitchback-03-workflow-automations.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fsbusinessteamscardgridcapabilities" data-target-id="fsbusinessteamscardgridcapabilities" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gyApWp"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><span class="sc-b323b31-0 hBtsTr">ELEVATE EXPERIENCES THROUGHOUT THE ENTERPRISE</span><h2 class="sc-4555ca6a-0 eYkskr">Capabilities</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Automate, streamline, collaborate. It’s the modern, unified, AI-powered way to get more done business-wide.</p><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW"><a href="https://www.freshworks.com/freshservice/product-updates/" rel="" target="" aria-label="https://www.freshworks.com/freshservice/product-updates/" class="sc-e5af17da-0 kidpF">See what’s new</a></p></div></div></div><div class="sc-ace17a57-0 sc-cf5e5b21-0 chqiHG eAkGwL"><a href="https://www.freshworks.com/freshservice/business-teams/ai-esm/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">AI for ESM</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Built from the ground up to drive service, productivity, and decision-making—enterprise-wide.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/freshservice/business-teams/omnichannel-collaboration/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Omnichannel collaboration</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Email, tickets, teams, workspaces—Freshservice for Business Teams brings them all together in a single interface.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/freshservice/business-teams/esm/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Enterprise service management</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Get enterprise capabilities without the complexity. Standardize service delivery for every business team.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/freshservice/business-teams/hr-service-delivery/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">HR service delivery</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 SWJcg fgoRFK">Modern, efficient human resources. Elevate the employee experience with streamlined HR services, powered by AI and automation.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/freshservice/business-teams/modern-esm/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">ESM modernization</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 SWJcg fgoRFK">Empower business teams with AI, automation, secure workspaces, and unified access to everything they need.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a></div></div></div></section><section id="fsbtcardgridintegrations" data-target-id="fsbtcardgridintegrations" width="100%" class="sc-ace17a57-0 sc-fe753677-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><span class="sc-b323b31-0 hBtsTr">INSTALL. CUSTOMIZE. BUILD.</span><h2 class="sc-4555ca6a-0 eYkskr">Integrations</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Integrate Freshservice for Business Teams with enterprise applications to maintain consistency, add efficiency, and speed up time-to-value for your teams.</p><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW"><a href="https://www.freshworks.com/freshservice/business-teams/integrations/" rel="" target="" aria-label="https://www.freshworks.com/freshservice/business-teams/integrations/" class="sc-e5af17da-0 kidpF">Explore integrations</a></p></div></div></div><div class="sc-ace17a57-0 sc-cf5e5b21-0 chqiHG eAkGwL"><a href="https://www.freshworks.com/apps/msteams-freshservice/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4fa2bf5d7024ebf%2Foriginal%2FCard-Teams.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">MS Teams</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Raise service requests, generate documents, and reach out to teams directly.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/service_bot_slack-freshservice/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F3543f0882474316b%2Foriginal%2FSlack.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Slack</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Create and update tickets, send automatic notifications, and sync tickets between platforms.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/bamboohr_connector/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=1200&q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=1920&q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=2048&q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=3840&q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F740191f135563b2%2Foriginal%2FCard-Hrbamboo.webp&w=3840&q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">BambooHR</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Maintain consistent employee data across BambooHR and Freshservice to automate workflows.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a></div></div></div></section><section id="fsbusinessteamstestimonials" data-target-id="fsbusinessteamstestimonials" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 iwlGdC"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">These teams are delighted. Yours can be, too.</h2></div></div></div><div class="sc-6293d692-0 kkHFqI"><div width="calc(500% + 256px)" transform="translateX(-0px)" class="sc-ace17a57-0 kFTcmP"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 gWtPoG hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F54a46c3ec60b2d59%2Foriginal%2Ftestimonial-Sequoia.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F54a46c3ec60b2d59%2Foriginal%2Ftestimonial-Sequoia.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F54a46c3ec60b2d59%2Foriginal%2Ftestimonial-Sequoia.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-0"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Wir haben positives Feedback aus verschiedenen Abteilungen erhalten. Neben den Abteilungen, die wir bei der Einführung einbezogen haben, wenden sich jetzt Marketing und Vertrieb mit der Bitte an uns, individuelle Workflows zu entwickeln. So können wir mit Freshservice für besseres Reporting und internes Training sorgen. Dank Freshservice sind wir in der Lage, über den Tellerrand hinauszuschauen.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Marshall Wolf</span><span class="sc-b323b31-0 hVJReL">VP of Information Technology, Sequoia Consulting Group</span></div></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-1"><div cursor="pointer" class="sc-ace17a57-0 sc-9c7ccd19-0 ctEcaZ hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-1"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2c2f038821b8bbf4%2Foriginal%2Ftestimonial-Piracanjuba.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2c2f038821b8bbf4%2Foriginal%2Ftestimonial-Piracanjuba.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2c2f038821b8bbf4%2Foriginal%2Ftestimonial-Piracanjuba.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-1"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Wir haben positives Feedback aus verschiedenen Abteilungen erhalten. Neben den Abteilungen, die wir bei der Einführung einbezogen haben, wenden sich jetzt Marketing und Vertrieb mit der Bitte an uns, individuelle Workflows zu entwickeln. So können wir mit Freshservice für besseres Reporting und internes Training sorgen. Dank Freshservice sind wir in der Lage, über den Tellerrand hinauszuschauen.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Wanessa Borba</span><span class="sc-b323b31-0 hVJReL">IT Governance Coordinator</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-2"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 bBeoAy hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-2"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F47f68ac4bb35b9f%2Foriginal%2Ftestimonial-Sonata.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F47f68ac4bb35b9f%2Foriginal%2Ftestimonial-Sonata.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F47f68ac4bb35b9f%2Foriginal%2Ftestimonial-Sonata.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-2"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Wir haben positives Feedback aus verschiedenen Abteilungen erhalten. Neben den Abteilungen, die wir bei der Einführung einbezogen haben, wenden sich jetzt Marketing und Vertrieb mit der Bitte an uns, individuelle Workflows zu entwickeln. So können wir mit Freshservice für besseres Reporting und internes Training sorgen. Dank Freshservice sind wir in der Lage, über den Tellerrand hinauszuschauen.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Balaji Veeraragavan K.</span><span class="sc-b323b31-0 hVJReL">Head IT and Security, Sonata Software</span></div></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-3"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 gWtPoG hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-3"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7fc274b50695dd77%2Foriginal%2Ftestimonial-ring-central.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7fc274b50695dd77%2Foriginal%2Ftestimonial-ring-central.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7fc274b50695dd77%2Foriginal%2Ftestimonial-ring-central.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-3"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Wir haben positives Feedback aus verschiedenen Abteilungen erhalten. Neben den Abteilungen, die wir bei der Einführung einbezogen haben, wenden sich jetzt Marketing und Vertrieb mit der Bitte an uns, individuelle Workflows zu entwickeln. So können wir mit Freshservice für besseres Reporting und internes Training sorgen. Dank Freshservice sind wir in der Lage, über den Tellerrand hinauszuschauen.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Fred Chin</span><span class="sc-b323b31-0 hVJReL">Senior Director of IT End-User Services, RingCentral</span></div></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-4"><div cursor="pointer" class="sc-ace17a57-0 sc-9c7ccd19-0 ctEcaZ hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-4"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F728534090fd5392e%2Foriginal%2FDatabricks.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F728534090fd5392e%2Foriginal%2FDatabricks.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F728534090fd5392e%2Foriginal%2FDatabricks.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-4"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Wir haben positives Feedback aus verschiedenen Abteilungen erhalten. Neben den Abteilungen, die wir bei der Einführung einbezogen haben, wenden sich jetzt Marketing und Vertrieb mit der Bitte an uns, individuelle Workflows zu entwickeln. So können wir mit Freshservice für besseres Reporting und internes Training sorgen. Dank Freshservice sind wir in der Lage, über den Tellerrand hinauszuschauen.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Pradeep Singh</span><span class="sc-b323b31-0 hVJReL">VP für Infrastruktur und Betrieb</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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