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MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 eXGbcS boKbzG sc-3636cfe3-0 kWtEjG css-1izyz4z" tabindex="0" type="button" role="none" aria-label="Book a demo ">Book a demo </button></div></div><div width="100%" class="sc-ace17a57-0 sc-3a3f4966-0 hDkHfz"><div width="100%" height="433px" class="sc-ace17a57-0 sc-5e183739-1 dlGvOX jEVhqt"><iframe width="1440" height="100%" src="https://app.storylane.io/share/xwpuaqctvkjr" allow="autoplay"></iframe></div></div></div></div></div></section><section id="cxcampaignq4stats" data-target-id="cxcampaignq4stats" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 ldKWYL"><div width="100%" class="sc-662dedcb-0 cbPaRs"><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="7d1Jt9JYhVqTmjudsOffTo" class="sc-b323b31-0 bqjsHT">85%</span><span id="7d1Jt9JYhVqTmjudsOffTo" font-size="18" class="sc-b323b31-0 gulHSG">Max customer queries resolved by chatbots</span></div><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="2KKNetphhbHrIrEIZKPYTV" class="sc-b323b31-0 bqjsHT">42%</span><span id="2KKNetphhbHrIrEIZKPYTV" font-size="18" class="sc-b323b31-0 gulHSG">CSAT boost with automations</span></div><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="32gv6HBCPUdmmAqYGDeQ07" class="sc-b323b31-0 bqjsHT">38%</span><span id="32gv6HBCPUdmmAqYGDeQ07" font-size="18" class="sc-b323b31-0 gulHSG">Quicker first response time with gen AI</span></div><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="79PEQzbDFLbkCYzHn1PGWJ" class="sc-b323b31-0 bqjsHT">75%</span><span id="79PEQzbDFLbkCYzHn1PGWJ" font-size="18" class="sc-b323b31-0 gulHSG">Faster first assign time with agent groups</span></div></div></div></div></section><section id="cxcampaignq4switcher" data-target-id="cxcampaignq4switcher" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gyApWp"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gxWKMU"><div class="sc-6293d692-0 fYKRGf"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Meet Freddy AI, the customer service powerhouse</h2><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Capable, insightful, and happy to chat, Freddy AI helps create exceptional experiences—for customers, agents, and leaders</p></div></div></div></div><div class="sc-ace17a57-0 egvCJU"><div width="100%" class="sc-ace17a57-0 bJxxxp"><div class="sc-ace17a57-0 sc-8e0d8ba1-0 dcelxJ krZnDc"><span font-weight="bold" cursor="pointer" tabindex="0" class="sc-b323b31-0 dfJvI">Personalized experiences</span><span font-weight="bold" cursor="pointer" tabindex="0" class="sc-b323b31-0 ckeilq">Improved team efficiency</span><span font-weight="bold" cursor="pointer" tabindex="0" class="sc-b323b31-0 ckeilq">Personalized experiences</span></div></div><div class="sc-ace17a57-0 ewqObW"><div class="sc-ace17a57-0 ixYAVL"><h2 class="sc-4555ca6a-0 CQqmq">Drive hyper-personalized customer interactions with powerful self-service automation</h2><div class="sc-ace17a57-0 bocydl"><span class="sc-b323b31-0 kvckTP"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Help customers resolve issues on their own—anytime they like, in the channels they prefer—with conversational AI agents. Thanks to a new generation of self-service capabilities, you can resolve more queries and free up your team’s time while delivering personalized experiences at scale.</p></span></div></div><div class="sc-ace17a57-0 gwwdeC"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271420%27%20height=%271310%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F31858598afe7f2b8%2Foriginal%2FFreddy-Self-Service.webp&w=1920&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F31858598afe7f2b8%2Foriginal%2FFreddy-Self-Service.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F31858598afe7f2b8%2Foriginal%2FFreddy-Self-Service.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></div></div></section><section id="cxcampaignq4testimonial" data-target-id="cxcampaignq4testimonial" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 iwlGdC"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Our customers say the nicest things</h2></div></div></div><div class="sc-6293d692-0 kkHFqI"><div width="calc(300% + 128px)" transform="translateX(-0px)" class="sc-ace17a57-0 eOPVrX"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 jEmacm hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fc154b9feae1480f%2Foriginal%2FHinge-Health.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-0"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Freshdesk has helped us install more efficient workflows and processes while still maintaining HIPAA compliance. It has been a game-changer for agents and members.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Mahmoud Shehadeh</span><span class="sc-b323b31-0 hVJReL">Director of Member Support, Hinge Health</span></div></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-1"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 bBjJAk hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-1"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed23b98b401b97%2Foriginal%2FTotal-Experts-logo-400x400_2x.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed23b98b401b97%2Foriginal%2FTotal-Experts-logo-400x400_2x.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed23b98b401b97%2Foriginal%2FTotal-Experts-logo-400x400_2x.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-1"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">I want the ability to get one view of how we support our customers—not just the number of tickets, but any information on how we interact with them. You've got to bring everything into one platform. Freshworks allows us to do that.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Tony Barbone</span><span class="sc-b323b31-0 hVJReL">Chief Revenue Officer</span></div></div></div></div><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-2"><div cursor="auto" class="sc-ace17a57-0 sc-9c7ccd19-0 knAzqg hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-2"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6db57c09e6d95cdc%2Foriginal%2FCarltonOne-logo-400x400_2x.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6db57c09e6d95cdc%2Foriginal%2FCarltonOne-logo-400x400_2x.webp&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6db57c09e6d95cdc%2Foriginal%2FCarltonOne-logo-400x400_2x.webp&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-2"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">We were able to bring a lot of our data from the old system with help from the Freshworks team. We were also able to build dashboards and set up automations. With the new solution, we can now handle more than 1,000 tickets per day.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Sandra Campbell</span><span class="sc-b323b31-0 hVJReL">Director of Global Support</span></div></div></div></div></div></div><div class="sc-ace17a57-0 cYyaLZ"><style data-emotion="css 111224x">.css-111224x{text-align:center;-webkit-flex:0 0 auto;-ms-flex:0 0 auto;flex:0 0 auto;font-size:1.9285714285714288rem;padding:8px;border-radius:50%;overflow:visible;color:rgba(0, 0, 0, 0.54);-webkit-transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;}.css-111224x.Mui-disabled{background-color:transparent;color:rgba(0, 0, 0, 0.26);}</style><style data-emotion="css 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height="12px" class="sc-6293d692-0 hweCnp"></div></div><style data-emotion="css 111224x">.css-111224x{text-align:center;-webkit-flex:0 0 auto;-ms-flex:0 0 auto;flex:0 0 auto;font-size:1.9285714285714288rem;padding:8px;border-radius:50%;overflow:visible;color:rgba(0, 0, 0, 0.54);-webkit-transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 150ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;}.css-111224x.Mui-disabled{background-color:transparent;color:rgba(0, 0, 0, 0.26);}</style><style data-emotion="css 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cubic-bezier(0.4, 0, 0.2, 1) 0ms;}.css-1jw5uxz::-moz-focus-inner{border-style:none;}.css-1jw5uxz.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1jw5uxz{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1jw5uxz.Mui-disabled{background-color:transparent;color:rgba(0, 0, 0, 0.26);}</style><button class="MuiButtonBase-root MuiIconButton-root MuiIconButton-sizeMedium sc-78422690-0 BaxLt css-1jw5uxz" tabindex="0" type="button" aria-label="Right"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="9 18 15 12 9 6"></polyline></svg></button></div></div></div></section><section id="cxcampaignq4trustbar" data-target-id="cxcampaignq4trustbar" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 cKwkkb">Trusted by 68,000+ Businesses Worldwide</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-98a7b32d-1 hiKbrZ epSvVP"></div></div></div></div></section><section id="cxcampaignq4cardgridcarousel" data-target-id="cxcampaignq4cardgridcarousel" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 AHpFy"><div class="sc-ace17a57-0 gqeaYy"><div class="sc-ace17a57-0 eoIENw"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Leading-edge ideas. Real-world results.</h2><div font-size="18" class="sc-ace17a57-0 fCXlEw"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">See what industry leaders and best-in-class teams are achieving on the ground with AI for customer service.</p></div></div></div><div width="max-content" class="sc-6293d692-0 sc-ab8a947e-0 EwYKu fblgin"><div transform="translateX(-0px)" class="sc-ace17a57-0 gfQWnz"><div class="sc-ace17a57-0 cfLoyf card-deck-items"><div href="javascript:void(0)" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr ixLiXl"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 fgHKXb kkMHwM"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2fe27d80dc39b3a9%2Foriginal%2FCard-01_2x.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2fe27d80dc39b3a9%2Foriginal%2FCard-01_2x.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2fe27d80dc39b3a9%2Foriginal%2FCard-01_2x.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2fe27d80dc39b3a9%2Foriginal%2FCard-01_2x.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F2fe27d80dc39b3a9%2Foriginal%2FCard-01_2x.webp&w=1200&q=75 1200w, 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htPTCC cGXhgO">If your employees aren’t satisfied internal customers, they won’t deliver satisfying outcomes to your real customers.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 iPfQXj"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div></div></div></div></div><div class="sc-ace17a57-0 cfLoyf card-deck-items"><div href="javascript:void(0)" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr ixLiXl"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 fgHKXb kkMHwM"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5e307c0b6feb711c%2Foriginal%2FCard-02_2x.webp&w=640&q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5e307c0b6feb711c%2Foriginal%2FCard-02_2x.webp&w=750&q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5e307c0b6feb711c%2Foriginal%2FCard-02_2x.webp&w=828&q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5e307c0b6feb711c%2Foriginal%2FCard-02_2x.webp&w=1080&q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5e307c0b6feb711c%2Foriginal%2FCard-02_2x.webp&w=1200&q=75 1200w, 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htPTCC cGXhgO">By analyzing multiple symptoms and providing precise solutions, AI allows human agents to focus on more complex issues.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 iPfQXj"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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sc-c062d345-3 htPTCC cGXhgO">One major issue is that some companies have been applying AI as a blanket solution without properly triaging between simple and complex issues.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 iPfQXj"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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cGXhgO">Today’s customer service agents can be almost superhuman with the ability to answer the most complex questions easily with AI.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 iPfQXj"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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htPTCC cGXhgO">Moving from in-person service and a shared inbox during the pandemic, the arts and crafts retailer raised CSAT 25% and handled 30% of queries with AI agents.</p><div class="sc-ace17a57-0 bJkXvg"><div class="sc-ace17a57-0 bnXIKg"><div class="sc-ace17a57-0 iPfQXj"><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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