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Die führende KI-Plattform für Kundenerfahrung (CX) | NICE

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srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=640&amp;q=80 640w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=750&amp;q=80 750w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=828&amp;q=80 828w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=1080&amp;q=80 1080w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=1200&amp;q=80 1200w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=1920&amp;q=80 1920w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=2048&amp;q=80 2048w, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=3840&amp;q=80 3840w" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2FHomepage-desktop-2880x1000-1.jpg&amp;w=3840&amp;q=80"/></picture><div class="mx-auto flex min-h-[326px] w-full max-w-[1440px] flex-1 flex-col justify-center px-[30px] pb-[15px] text-white tablet:px-[50px] desktop:pl-[150px] desktop:pr-[100px]"><div class="heading-wrapper"><!--$--><h1 class=" " id="">Die führende KI-Plattform für Kundenerfahrung (CX)</h1><!--/$--><!--$--><!--$--><h2 class="text-vertical-animation-wrapper white-text-animation"><span class="text-vertical-animation" data-speed="3000"><span class="animtext">KI-gestützte</span><span class="animtext">Reibungslose</span><span class="animtext">Außergewöhnliche</span></span></h2><!--/$--><!--/$--><!--$--><h2 class=" " id="">Erlebnisse generieren</h2><!--/$--><!--$--><p class=""><html><head></head><body><strong>Schaffen Sie langfristige Beziehungen mit der ersten KI, die speziell für CX entwickelt wurde</strong></p><!--/$--></div></div></div></section><!--/$--><!--$--><section class="open-html"><!--$--><!--$--><!--/$--><!--/$--><div class="bg-[#000]"><!--$--><p class=""><html><head></head><body>NICE wird von Gartner als Marktführer im Magic Quadrant™ für Contact Center as a Service 2023 anerkannt </body></html></p><!--/$--></div></section><!--/$--><!--$--><div class="nice-group skin-default max-width-none" id=""><!--$--><section class="section-heading max-width-1000 skin-default page-homepage"><!--$--><!--$--><!--/$--><!--/$--><div class="mx-auto my-[30px] px-[30px] text-center"><!--$--><h3 class="text-center " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">Erzielen Sie</mark> <mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">alles</mark> mit NICE CXone.</h3><!--/$--><!--$--><p class="text-center"><html><head></head><body>Unternehmen weltweit sind bemüht, das ultimative Kundenerlebnis zu bieten, den Markenwert zu stärken und die Effizienz zu steigern. Der Weg zur Umsetzung dieser Ziele führt über drei entscheidende Durchbrüche: eine integrierte interaktionszentrierte Plattform, die Konsolidierung umfangreicher CX-Funktionen und eine KI, die speziell für CX entwickelt wurde.</body></html></p><!--/$--></div></section><!--/$--><!--$--><section class="feature-columns-bordered"><!--$--><!--$--><!--/$--><!--/$--><div><!--$--><div class="feature"><!--$--><figure class=" text-left"><img alt="" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FWF-Augmentation_fbb723.jpg&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FWF-Augmentation_fbb723.jpg&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FWF-Augmentation_fbb723.jpg&amp;w=384&amp;q=80"/></figure><!--/$--><!--$--><div><!--$--><h3 class=" " id="">Interaktionszentrierte Plattform</h3><!--/$--><!--$--><p class=""><html><head></head><body>Orchestrieren Sie jede Kundeninteraktion über alle Kanäle hinweg nahtlos mit NICE CXone, alles auf einer Cloud-nativen Plattform, die sicher skaliert, schnell einsatzbereit ist und Kunden weltweit zufriedenstellt.</body></html></p><!--/$--><!--$--><p class=""><html><head></head><body><a href="/de/products/open-cloud-platform" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="CX optimieren und skalieren - open in same tab">CX optimieren und skalieren</a></body></html></p><!--/$--></div><!--/$--></div><!--/$--><!--$--><div class="feature"><!--$--><figure class=" text-left"><img alt="" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2Finteraction-orchestration_2e5c48.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2Finteraction-orchestration_2e5c48.png&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2Finteraction-orchestration_2e5c48.png&amp;w=384&amp;q=80"/></figure><!--/$--><!--$--><div><!--$--><h3 class=" " id="">Reichhaltige CX Fähigkeiten</h3><!--/$--><!--$--><p class=""><html><head></head><body>Meistern Sie jede Interaktion mit den umfangreichen CX-Funktionen von NICE CXone, die Kanäle, Daten, Anwendungen und Wissen zusammenführen, um das Kundenerlebnis in großem Umfang zu verbessern.<br></body></html></p><!--/$--><!--$--><p class=""><html><head></head><body><a href="/de/products" class="nice-link blue-arrow-link" rel="" target="_self" aria-label="CX mit KI meistern - open in same tab">CX mit KI meistern</a></body></html></p><!--/$--></div><!--/$--></div><!--/$--><!--$--><div class="feature"><!--$--><figure class=" text-left"><img alt="" loading="lazy" width="160" height="160" decoding="async" data-nimg="1" class="inline-block" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FService-Automation_2a776f.jpg&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FService-Automation_2a776f.jpg&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2025%2F02%2FService-Automation_2a776f.jpg&amp;w=384&amp;q=80"/></figure><!--/$--><!--$--><div><!--$--><h3 class=" " id="">KI - speziell entwickelt für CX</h3><!--/$--><!--$--><p class=""><html><head></head><body>Mit Enlighten, einer speziell für CX entwickelten KI, die in NICE CXone integriert ist, können Sie außergewöhnliche Erlebnisse für Mitarbeiter, Kunden und Unternehmen schaffen.</body></html></p><!--/$--></div><!--/$--></div><!--/$--></div></section><!--/$--></div><!--/$--><!--$--><div class="nice-group skin-default max-width-none" id=""><!--$--><section class="section-heading max-width-1000 skin-default page-homepage"><!--$--><!--$--><!--/$--><!--/$--><div class="mx-auto my-[30px] px-[30px] text-center"><!--$--><h3 class="text-center " id="">Weltweit führende Unternehmen vertrauen auf NICE.</h3><!--/$--></div></section><!--/$--><!--$--><!--$--><section class="featured-logos-carousel"><div class="overflow-hidden"><div class="trusted-slider height-50"><div class="swiper"><div class="swiper-wrapper !ease-linear"><div class="swiper-slide"><img alt="" loading="lazy" width="200" height="100" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-AAA.jpg&amp;w=256&amp;q=80 1x, 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loading="lazy" width="200" height="100" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-valvoline.jpg&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-valvoline.jpg&amp;w=640&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-valvoline.jpg&amp;w=640&amp;q=80"/></div><div class="swiper-slide"><img alt="" loading="lazy" width="200" height="100" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-visa.jpg&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-visa.jpg&amp;w=640&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2F200x100-visa.jpg&amp;w=640&amp;q=80"/></div></div></div><div class="trusted-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="trusted-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1em" viewBox="0 0 320 512"><path fill="#fff" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div></div></section><!--/$--><!--/$--></div><!--/$--><!--$--><!--$--><section class="customer-stories-video skin-gray"><div><div class="left-part"><!--$--><h3 class=" " id="">Die Meinung unserer Kunden: NICE!</h3><!--/$--><!--$--><p class=""><html><head></head><body>Unser Engagement für die Kundenzufriedenheit hat das Vertrauen von mehr als 1.000.000 Agenten weltweit gewonnen. Hier erfahren Sie, was sie über uns sagen.</body></html></p><!--/$--></div><div class="right-part"><div class="customer-stories-slider "><div class="flex justify-end"><div class="customer-stories-slider-button-prev"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M41.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.3 256 246.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z"></path></svg></div><div class="customer-stories-slider-button-next"><svg xmlns="http://www.w3.org/2000/svg" height="1.1em" viewBox="0 0 320 512"><path fill="#101820" d="M278.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-160 160c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L210.7 256 73.4 118.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l160 160z"></path></svg></div></div><div class="swiper"><div class="swiper-wrapper mt-[14px]"><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="54h2G6E7mjPb44pGJHqRqq"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Forganizations-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p> Wine Country Gift Baskets stellt Kundenservice an erste Stelle Wine Country Gift Baskets hat sich das Ziel gesetzt, Geschenkkörbe mit optimalem Preis-Leistungs-Verhältnis zu kreieren und zu verkaufen – und zugleich erstklassigen Kundenservice zu bieten.</p><p>Video ansehen</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="54h2G6E7mjPb44pGJHqRqq" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="1mG6ESLJcLG16K5xhAKpMM"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fsolera-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>Solera appreciates the value AI and automation provide in empowering employees to deliver a superior customer experience. Enlighten AI is the perfect fit for executing Solera&#039;s customer experience vision.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="1mG6ESLJcLG16K5xhAKpMM" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="za8Ntar3h9Vf7pN9RedKFy"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F02%2Fwinecountry-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>A high-level introduction to how NetApp has created a multi-channel support system for customers with knowledge as its foundation. Dive deeper into their journey during their Live Breakout session.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="za8Ntar3h9Vf7pN9RedKFy" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div><div class="swiper-slide tablet:pl-10 tablet:pr-[5px]"><div class="customer-stories-item relative cursor-pointer" data-uuid="pcWEMwLhC7Hhf3pbAXTLJp"><img alt="" loading="lazy" width="674" height="375" decoding="async" data-nimg="1" class="customer-slide-image" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fecsi-homepage-video-thumbnail-674x375-no-text.webp&amp;w=750&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fecsi-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F05%2Fecsi-homepage-video-thumbnail-674x375-no-text.webp&amp;w=1920&amp;q=80"/><div class="customer-slide-content"><p>How Lumen goes beyond frictionless to provide a humanized, personal customer experience with NICE ContactEngine, for cost savings and optimum CX.</p><p>Watch video</p></div><section class="vidyard-video vidyard vidyard-player-embed" data-video-id="pcWEMwLhC7Hhf3pbAXTLJp" data-videotype="single"><div class="vidyard-video__inner"><div class="vidyard-video__container"><div class="vidyard-video__iframe-outer"></div></div></div></section></div></div></div></div></div></div></div></section><!--/$--><!--/$--><!--$--><!--$--><section class="analyst-perspective"><div class="overflow-hidden py-[50px] tablet:my-[30px]" style="background:url(https://resources.nice.com/wp-content/uploads/2024/02/geometric-background.png) no-repeat center center"><div class="mx-auto max-w-[1170px] px-[30px] tablet:px-[50px] desktop:px-[15px]"><h3>Überzeugen Sie sich selbst.</h3><div class="analyst-perspective-cards-wrapper px-[12px] tablet:px-0 "><div class="swiper"><div class="swiper-wrapper my-4 flex justify-start"><div class="swiper-slide analyst-perspective-card bg-primary" data-name="Bericht"><p class="title">Bericht zur Personaloptimierung</p><p class="description">Die Voraussetzungen verstehen, um Ihre Organisation auf das nächste Service-Level zu heben.<br /><br /><br /><br /><br /></p><a class="text-link " target="_self" aria-label="Bericht zur Personaloptimierung - open in same tab" href="/websites/white-papers/forrester-wave-wfo-report">Bericht abrufen</a><div><img alt="" loading="lazy" width="223" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=640&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fforrester-white-223x38-1.png&amp;w=640&amp;q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-red" data-name="Bericht"><p class="title">Bericht aus 2022 zu Gartners „Magic Quadrant“ für CCaaS</p><p class="description">NICE wurde für seine CXone-Cloud-Plattform zum achten Mal in Folge zum Gartner® Magic Quadrant™ Leader für CCaaS ernannt - Erfahren Sie warum</p><a class="text-link " target="_blank" aria-label="Bericht aus 2022 zu Gartners „Magic Quadrant“ für CCaaS - open in new tab" href="https://get.nice.com/Q322-Gartner-CCaaS-MQ.html?_gl=1*13bd4zm*_gcl_au*NDMyMjQwMDA4LjE3MTUyMzY0MDE.*_ga*MTc3ODA2MzA3LjE3MTUyMzY0MDA.*_ga_MXZ2F9QG0Y*MTcyMjUxMDU0Ni4xMjMuMS4xNzIyNTE1MDMwLjYwLjAuMA..">Bericht abrufen</a><div><img alt="" loading="lazy" width="163" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fgartner-white-163x38-1.png&amp;w=384&amp;q=80"/></div></div><div class="swiper-slide analyst-perspective-card bg-darkblue" data-name="Metrigy"><p class="title">Metrigy report recognizes NICE CXone Expert</p><p class="description">Metrigy gives top honors to NICE CXone Expert in its report evaluating customer self-service knowledge bases.</p><a class="text-link " target="_blank" aria-label="Metrigy report recognizes NICE CXone Expert - open in new tab" href="https://get.nice.com/2022-MetriStar-Customer-Self-Service-Report.html?_ga=2.145881780.1639187871.1654607694-872676740.1654607694&amp;#038;_gl=1*1f2q0h8*_gcl_au*NDMyMjQwMDA4LjE3MTUyMzY0MDE.*_ga*MTc3ODA2MzA3LjE3MTUyMzY0MDA.*_ga_MXZ2F9QG0Y*MTcyMjUxMDU0Ni4xMjMuMS4xNzIyNTE1MDkwLjYwLjAuMA..">Get the report</a><div><img alt="" loading="lazy" width="157" height="38" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=256&amp;q=80 1x, /_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=384&amp;q=80 2x" src="/_next/image?url=https%3A%2F%2Fresources.nice.com%2Fwp-content%2Fuploads%2F2024%2F04%2Fmetrigy-white-157x38-1.png&amp;w=384&amp;q=80"/></div></div></div></div><div class="analyst-perspective-slider-dots mx-auto mt-[30px] max-w-[500px]"></div></div><div class="tablet:px-[15px mx-auto 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class=""><html><head></head><body>Machen Sie aus Ihren Contact Centern erstklassige Kundenerlebnis-Center – und knüpfen Sie langlebige Beziehungen.<br></body></html></p><!--/$--><!--$--><p class=""><html><head></head><body><a href="/de/solutions/enterprise" class="nice-link button-large button-blue" rel="" target="_self" aria-label="Mehr über Konzernlösungen erfahren - open in same tab">Mehr über Konzernlösungen erfahren</a></body></html></p><!--/$--></div><!--/$--><!--$--><div class="column text-center mobile:px-[10%] mobile:py-20 tablet:px-0 tablet:py-0 desktop:w-1/2 tablet:pl-6 desktop:pl-10 desktop-big:pl-[120px]"><!--$--><h3 class=" " id=""><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-text-primary-2-color">KMU</mark><br>Sie suchen einfache Lösungen?</h3><!--/$--><!--$--><p class=""><html><head></head><body>Begeistern Sie Ihre Kunden mit unmittelbaren, herzlichen und zielführenden Gesprächen – bei gleichzeitiger 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