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class="search-button"> <svg title="Search" width="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Search</title> <use href="#icon-search"> </svg> </button> </form> </nav> </header> <main id="main"> <section> <div class="uxc-nav-banner-top full-bleed" id="heading"> <div class="wrapper"> <div class="content"> <div> <h1 class="article-h1">UX Certification</h1> <p>Gain skills and recognition with a reputable UX Certificate</p> </div> <div class="overhang"> <img loading="lazy" alt="" aria-hidden="true" src="https://media.nngroup.com/static/img/certification-badge.png" class="certification-badge aligned center"> </div> </div> </div> </div> <nav class="local-nav sticky js-local-nav open"> <div class="mobile-only nav-control"> <h2 class="heading-medium">UX Certification Topics</h2> <span class="fa fa-chevron-down expand-icon"></span> </div> <ul class="local-nav-content"> <li class="logo"><img alt="" src="https://media.nngroup.com/static/img/logo-wordmark-white.svg"/></li> <li class="local-nav-item "> <a class="ga-uxc-nav-item" href="/ux-certification/">Overview</a> </li> <li class="local-nav-item "> <a class="ga-uxc-nav-item" href="/ux-certification/specialties/">Specialties</a> </li> <li class="local-nav-item active "> <a class="ga-uxc-nav-item" href="/ux-certification/exams/">Exams</a> </li> <li class="local-nav-item "> <a class="ga-uxc-nav-item" href="/ux-certification/people/">UX Certified People</a> </li> </ul> </nav> <div class="wrapper"> <section class="section section-overview-exams"> <div id="overview" class="twelve column grid"> <div class="seven wide"> <p class="mt-0">Our exams provide the rigor behind our UX Certification Program and help us verify that attendees have learned relevant concepts and can apply them in practice. Attending our courses is not enough; you must pass the online exam for each course you attend for that course to qualify towards UX Certification.</p> </div> </div> </section> <section class="section"> <h2 class="small">NN/g鈥檚 UX Certification exams test:</h2> <div class="tile-card-container exams"> <div class="tile-card"> <p>Knowledge of theories and topics</p> <img alt="" src="https://media.nngroup.com/static/certification/images/brain.svg"/> </div> <div class="tile-card"> <p>Practical application to real-world examples</p> <img alt="" src="https://media.nngroup.com/static/certification/images/world.svg"/> </div> </div> </section> <section class="section"> <div class="card-container variable-height"> <div class="card"> <header> <h3 class="title semibold">Exam Format</h3> </header> <div class="content inline-text"> <div class="label-block"> <p class="text"> <strong>Online</strong> <span class="label">and unproctored</span> </p> </div> <div class="label-block"> <p class="text"> <strong>30</strong> <span class="label">questions</span> </p> </div> <div class="label-block"> <p class="text"> <strong>35</strong> <span class="label">days to take the exam after a course</span> </p> </div> <div class="label-block"> <p class="text"> <strong>1</strong> <span class="label">hour time limit</span> </p> </div> <div class="label-block"> <p class="text"> <strong>3</strong> <span class="label">attempts to pass</span> </p> </div> <div class="label-block"> <p class="text"> <strong>80%</strong> <span class="label">score or higher to pass</span> </p> </div> </div> </div> <div class="card"> <header> <h3 class="title semibold">Exam Fee</h3> </header> <div class="content inline-text"> <div class="label-block"> <p class="text"> <strong>$80 USD</strong> </p> </div> </div> </div> </div> </section> <section class="section section-sample-questions"> <h2 class="has-side-link">Example Questions</h2> <div class="content"> <div class="sample-questions-cnt"> <div class="sample-question"> <div class="source">source: navigation design exam</div> <h3>For most websites, which of the following is a good reason to use a spatial metaphor in your navigation menu?</h3> <ol> <li>To create a more visually interesting interface</li> <li>To help users visualize conceptual relationships</li> <li>To display geographically categorized content</li> </ol> </div> <div class="sample-question"> <div class="source">source: Application Design exam</div> <h3>Which of the following are good strategies when designing complex applications for domain experts?</h3> <ol> <li>Offer perceived value over using other applications </li> <li>Offer more benefits than domain experts would get from using their own intuition and another application (such as a spreadsheet) </li> <li>Offer unlimited application features so users can work in the ways they want </li> <li>Offer unlimited functionality</li> </ol> </div> </div> <a href="/practice-test" class="show-mobile practice-link">Take a Practice Exam</a> </div> </section> <section class="section section-faq"> <div class="nng-collapsible-group-component faqs" data-allow-all='false'> <header><h2>Frequently Asked Questions About Exams</h2> <a href="#" class="expand-all">Expand All</a> </header> <div class="collapsible-ctn"> <div class="collapsible-elt"> <h4 class="title">Paying for the Exam </h4> <div class="text-content"> <div class="wrap"> <div class="grouped"> <h5>Why is there a separate fee for the exam?</h5> <p>Taking the exam is optional; the fee applies to those wishing to pursue UX Certification. The exam fee covers the cost of running and maintaining the examination system and UX Certification program. </p> <h5>When can I pay for the exam?</h5> <p> You can pay the exam fee when registering for a course, or you can pay after attending the course by purchasing an exam credit from your profile. Exam fees paid prior to a course are subject to the same refund policy as tuition; exam fees paid after a training event are non-refundable. </p> </div> </div> </div> </div> <div class="collapsible-elt"> <h4 class="title">Preparing for the Exam</h4> <div class="text-content"> <div class="wrap"> <div class="grouped"> <h5>How can I prepare for the exam?</h5> <p> Paying attention and taking notes during the course is the best way to prepare for the exam. The exam will only cover material covered during the course, and can usually be found in the course slides. You don鈥檛 need to read any external books or resources to pass the exam. Just before attempting the exam, we suggest that you review your course slides and notes. </p> </div> </div> </div> </div> <div class="collapsible-elt"> <h4 class="title">Taking the Exam </h4> <div class="text-content"> <div class="wrap"> <div class="grouped"> <h5>Who can take the exam?</h5> <p> Only people who have attended the entire training course can take the exam, and the exam must be taken within 35 days. Earning UX Certification credit represents both the knowledge verified by the exam and the hands-on practical learning during class. Taking the exam without attending the course does not fulfill the requirements for NN/g UX Certification. </p> <h5>How will I access the exam? </h5> <p> After the class ends, if you have signed in and attended the course, you will be able to access your exam. </p> <h5>When do I need to take the exam? </h5> <p> You must pass the exam within 35 calendar days of the course in order to apply the course credit toward UX Certification. We recommend taking the exam shortly after the course, while the information from the training is fresh. Many people take them in the evening on the same day as the training, or on the following day. </p> <h5>What equipment do I need to take the exam? </h5> <p> We recommend using a computer with no firewall, as they can cause issues with the exam. We also strongly recommend taking the exam on a large screen rather than a mobile phone, as some questions might refer to large screenshots of designs which may be difficult to see on a small screen. </p> <h5>Is the exam timed? </h5> <p> Yes, up to 1-hour is allowed for each attempt. However, <strong>you can save and resume the exam at a later time</strong> to take a break. </p> <h5>Can I refer to my notes while I take the exam? </h5> <p> Yes, you can refer to the materials given during the course, as well as any notes you took while in class; you may not confer with other people or consult other sources. </p> </div> </div> </div> </div> <div class="collapsible-elt"> <h4 class="title">Special Circumstances & Accommodations</h4> <div class="text-content"> <div class="wrap"> <div class="grouped"> <h5>Can you provide accommodations for the exam? </h5> <p>Yes. We provide reasonable adjustments for individuals who need accommodations. These adjustments are individualized, so we consider them on a case-by-case basis. Please contact <a href="mailto:certification@nngroup.com">certification@nngroup.com</a> if you need accommodations. </p> <h5>What happens if I don't pass the exam? </h5> <p>To receive UX Certification credit, you must pass the exam within 3 attempts. After each failed attempt, we provide you with a list of topics to study to improve your next attempt. After 3 attempts, you will have the option to repeat the virtual class at a reduced price, and pay for and take the exam again.</p> </div> </div> </div> </div> </div> </div> </section> </div> </section> </main> <footer class="footer"> <div class="wrapper row"> <div class="subscribe"> <h2 class="title-large">Subscribe to Our Newsletter</h2> <p class="body-medium">Get weekly UX articles, videos, and upcoming training events straight to your inbox.</p> <form class="form-validated" action="https://nngroup.us4.list-manage.com/subscribe/post?u=538d934a891681a5d850bb4e5&id=7f29a2b335" id="subscribe-form" method="post" name="mc-embedded-subscribe-form" novalidate="" > <div class="form-field"> <div class="outline"> <label class="label-medium">Email</label> <input class="body-small" id="newsletter-subscribe-email" placeholder="norman@gmail.com" name="EMAIL" type="email" value=""> </div> <div class="error-local"></div> </div> <input class="button-fill button-small" name="subscribe" type="submit" 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