ConnectWise Control Reviews: Pricing & Software Features 2024

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https://s.financesonline.com/uploads/2022/12/Main-Thumbnail-Connectwise-PSA-300x123.png 300w, https://s.financesonline.com/uploads/2022/12/Main-Thumbnail-Connectwise-PSA-220x90.png 220w, https://s.financesonline.com/uploads/2022/12/Main-Thumbnail-Connectwise-PSA-93x38.png 93w, https://s.financesonline.com/uploads/2022/12/Main-Thumbnail-Connectwise-PSA-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(22 user reviews)</a></span> </div> </div> </div> <div id="product-info-sticky-mobile" class="review-page__product sticky scroll"> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__info show-tablet"> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(22 user reviews)</a></span> </div> </div> <div id="product-buttons" class="review-page__product__btns" style="visibility: hidden" data-product="51919" data-main-term="147" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const product_buttons_el = document.getElementById('product-buttons'); if(product_buttons_el) { const product_id = product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + encodeURIComponent(selected_term)); request_buttons.onload = function () { if (request_buttons.status >= 200 && request_buttons.status < 400) { if (request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link smaller-txt" href="https://alternatives.financesonline.com/p/connectwise-control/">CONNECTWISE CONTROL ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is ConnectWise Control?</a></li> <li><a href="#benefits">ConnectWise Control benefits</a></li> <li><a href="#features">Overview of ConnectWise Control features</a></li> <li><a href="#problems">What Problems Will ConnectWise Control Solve?</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">ConnectWise Control pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> <li><a href="#user-rev">User reviews</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of ConnectWise Control" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465-300x155.png 300w, https://s.financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465-232x120.png 232w, https://s.financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465-93x48.png 93w, https://s.financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465-281x145.png 281w, https://s.financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465.png 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="51919"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is ConnectWise Control?</h3> </div> <p>ConnectWise Control is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. The solution allows technicians to make their work more productive by <span style="font-weight: 400;">using remote support and access to repair computers, providing updates, and managing machines. Using it, t</span><span style="font-weight: 400;">hey can also conduct online seminars and prepare presentations for remote meetings. All things considered, ConnectWise Control is fast, reliable, hassle-free, and yet it includes the same features as much more complex remote control solutions.</span></p> <p>Why choose ConnectWise Control? As a member of a reputed productivity software family, this system will make it possible to provide quick, top notch customer service, and ensure unobstructed communication between agents and technicians. The tool’s customizable nature allows you to bring your brand in the center of attention, and change everything from logos and icons to the language integrated on your website. ConnectWise Control functions in synergy with ConnectWise Automate, and offers flexible pricing tailored to the user’s possibilities.</p> <p>Plus, ConnectWise Control is designed for teams, rather than individuals. The large variety of collaboration assets makes it easy for agents to assist each other, and exchange opinions, files, and even tasks. They will all have unobstructed access to the same customer database, and insights into previous cases to come up with an easier solution. As it is with all ConnectWise features and functionalities, data access is enabled via all devices and operating systems, and stored and managed in cloud to avoid all hindering and misuse. If you’re a sole technician, nonetheless, you can also submit a request for an on premise license, and get one at no cost.</p> <p>Just recently, the company introduced a brand new and reimaged version of the system, pleasing users with even better service control and out-of-the-box issue resolution methods. Users can launch productive support sessions with a single click, and invite both internal and external guests and collaborators to monitor the process. The new version intends to expand the base of potential support seekers, as it also comes with enhanced Linux and Mac features. For instance, you will get Wake Lock and Fullscreen, along with new customization options for Mac agents and quick session switching. Note that the new version will also enable drag-and-drop data transfer to Mac and Linux guests from Windows, Mac and Linux Machines.</p> <p>Security has also been enhanced in a variety of ways – the intuitive UI has been updated for more granular permission assignment, and clients are able to assign clone roles and use multiple authentication sources instead of one. To learn more on the new features and functionalities, visit the vendor’s official website, and give their free trial a look.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of ConnectWise Control Benefits</h3> </div> <p>Remote support software is a competitive arena, where it takes to strike the right balance between ease of use and capacity, and cater to the needs of businesses of different scales and industries. Developed to address the requirements of small and medium teams, ConnectWise Control combines just the right features to take their productivity on the next level:</p> <p><strong>Quick and efficient customer service</strong></p> <p>With ConnectWise Control, you can forget about delays and inefficient service delivery. All of your customers will be served in time and in a knowledgeable fashion, and their problems will be addressed way before the deadline. The reason for this is that agents have all data available in a single system, and are able to collaborate and work on the same task simultaneously.</p> <p><strong>Brand & identity centered delivery</strong></p> <p>ConnectWise Control cares about your reputation, and thus provides you enough customization possibilities to bring your brand in the center of attention. You can change and adjust the logos, icons, and even language in which you provide the service, and give customers flexible solutions when connected to their machines.</p> <p><strong>Seamless connectivity</strong></p> <p>The location of your customer won’t matter – you can serve clients situated anywhere in the world, and deal with their issues using nothing but a stable internet connection. The system is also empowered with automated reconnection, which means that service can be provided even when the network conditions are not exactly favorable. Better yet, you get to connect to any customers’ device, be that the smartphone or the office computer.</p> <p><strong>Collaboration</strong></p> <p>ConnectWise Control makes it easy for your agents to exchange files, comment and share opinions, and work simultaneously on the same task. The toolbox is cloud-hosted and remote, and available to them wherever they may be located, the same as the centralized client database. The system is available to use from various devices and operating systems, including Android and iOS. Last, but not least, ConnectWise Control is also offered as a free license to single technicians.</p> <p><strong>Enhanced security</strong></p> <p>ConnectWise now comes with an updated interface that supports a more granular permission assignment, and where setting up and empowering new users will be a breeze. The reimaged version leans heavily on self-governed controls and authentication, as a result of which it lets users create clone roles and use multiple authentication sources. Two-factor authentication remains a part of this package, which means that ConnectWise will still save all your trusted devices, and let you log in quickly and safely.</p> <p><strong>Searching and filtering session types and groups</strong></p> <p>ConnectWise Control makes it easy to stay on top of your tasks, and does so regardless of the agents working on a particular case. Explained in technical terms, this means that you will be able to group clients, sessions, and machines by last connected event time, last disconnected time, and other custom filters; and have the system provide suggestions for you as soon as you initiate your search for a particular session type.</p> <p><strong>Remote Meetings</strong></p> <p>Another distinctive advantage of ConnectWise Control is remote meeting, as the system makes it incredibly easy to invite and engage participants and meetings and webinars, and to benefit from their fresh ideas. All participants will get to see a shared screen, make screenshots and record videos, comment and contribute, and chat with each other. The best part of the process is that they will get to invite as many attendees as they want, all with a single click.</p> <p><strong>Inviting guests and replicating session groups</strong></p> <p>The new ConnectWise Remote Control version will also allow you to invite and include guests with a single click, and enable in such way more transparency for your support operations. Another interesting possibility is to replicate session groups, which means that you can clone a session group and its filters, and use it as a template for creating new session groups in future. Agents will also be able to use this data as a precedent base for finding easier and tested solutions.</p> <p><strong>Enhanced features for Linux and Mac users</strong></p> <p>ConnectWise’s mission is to ensure quality support for users working on multiple different devices, which is why its new version introduces better operability for Mac and Linux devices. This means that agents get a personal Linux toolbox for remote execution of scripts and applications, and a Mac-exclusive window option for assistance and quick session-switching. What you will also like is the facilitated, drag-and-drop data transfer to Mac and Linux guests from Windows, Mac and Linux Machines.</p> <p><strong>Part of a large productivity family</strong></p> <p>ConnectWise Control belongs to a large suite of IT support and control products, and gives users the possibility to acquire a wide range of smart solutions. The ConnectWise family includes a Manage, Automate, Sell, Control, and Console modules, and lets users combine them in line with their needs.</p> <p><strong>Custom pricing</strong></p> <p>Instead of imposing fixed priced schemes full of features you may or may not use, ConnectWise adopts a modular, custom pricing approach, and lets you build your own package. You can choose the features and functionalities that correspond to your needs, and ask the company’s expert sales broker to calculate an amount that would be suitable for you. This way, Control as well as other ConnectWise products are made accessible to businesses from different scales and industries.</p> <p><strong>Admirable customer support</strong></p> <p>As a ConnectWise Control user, you will always have access to a team of experienced and knowledgeable agents. The support team is available 24/7, via phone, email, and live chat; while there is also an option to fill in support tickets directly on their website. Novice users will also benefit from a large database of training materials and video tutorials, and become members of a very large user community.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of ConnectWise Control Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Multiple agents</li> <li>Remote Support</li> <li>No interruptions</li> <li>Secure information</li> <li>Automated reconnection</li> <li>Cross-platform compatibility</li> <li>Browser extensions</li> <li>Remote access</li> <li>Unattended access</li> <li>Simplified transfer of files</li> <li>Roles & permissions</li> <li>Shared toolbox</li> <li>Remote meetings</li> <li>Customization & branding</li> <li>Device monitoring & management</li> <li>Integration with ConnectWise Automation</li> <li>Enhanced features for Linux and Mac users</li> <li>Enhanced security and granular controls</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> <div class="review-page__gray"> <div id="problems" class="review-page__header"> <span class="rev-icon rev-icon--problems-solve"></span> <h3>What Problems Will ConnectWise Control Solve?</h3> </div> <p><strong>1. Remote Support</strong></p> <p>ConnectWise Control specializes in remote support, and helps you deliver efficient service in time. You can have multiple agents working at a single task, and provide them with unhindered access to customer data at any point of time. They also have the possibility to categorize sessions by connection times, customers, devices, and other custom filters; and have the system suggest groups for them as they begin their search.</p> <p><strong>2. Remote Access</strong></p> <p>Connectivity is ConnectWise Control’s strongest side – you can always access a client’s device and provide support, regardless of whether customers are located across the street or across the globe. This way, it takes only solid Internet connection to deal with customer inquiries (not even, as there is an Automatic Reconnection feature that keeps you in charge even without the best network conditions).</p> <p><strong>3. Remote Meeting</strong></p> <p>ConnectWise Control is also a remote meeting software with years of experience, and simplifies the process of engaging multiple people in meetings, webinars, and other opportunities for idea exchange. All participants will get to see a common screen with information, make screenshots and record videos, and invite an unlimited number of participants and attendees.</p> </div> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2022/07/remote.png?width=275&token=QWru0wJN9P6fNIsq0nRQtA" data-srcset="https://sip.financesonline.com/uploads/2022/07/remote.png?width=275&token=QWru0wJN9P6fNIsq0nRQtA 1x, https://sip.financesonline.com/uploads/2022/07/remote.png?width=550&token=u3BwuFjWg5Ibr6fh0JLsuA 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/06/expert2020-1.png?width=275&token=NSR5mMjnXrQflCf4dCL0pg" data-srcset="https://sip.financesonline.com/uploads/2020/06/expert2020-1.png?width=275&token=NSR5mMjnXrQflCf4dCL0pg 1x, https://sip.financesonline.com/uploads/2020/06/expert2020-1.png?width=550&token=Nwi6m8_oWznL7iWBKYtbVw 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/06/supreme2020-1.png?width=275&token=B0mvKhQOqlm-LEd0_JnUFQ" data-srcset="https://sip.financesonline.com/uploads/2020/06/supreme2020-1.png?width=275&token=B0mvKhQOqlm-LEd0_JnUFQ 1x, https://sip.financesonline.com/uploads/2020/06/supreme2020-1.png?width=550&token=3b9L4Tmb1yjaUJ4FwU4vpw 2x" class="lazyload" alt="This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers."></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=275&token=5HndwkTFByk-3aAgGLxDEw" data-srcset="https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=275&token=5HndwkTFByk-3aAgGLxDEw 1x, https://sip.financesonline.com/uploads/2020/06/User-Experience-1.png?width=550&token=3cscJNW2JTyWZtc4iQFpOQ 2x" class="lazyload" alt="This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process."></div> </div> </div> </div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does ConnectWise Control Cost?</h3> </div> <p><strong>ConnectWise Control Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>Single Tech License</span> <p>Free</p> </div> <div class="review-page__table__row"> <span>ONE</span> <p>$27/month</p> </div> <div class="review-page__table__row"> <span>STANDARD</span> <p>$42/month</p> </div> <div class="review-page__table__row"> <span>PRO</span> <p>$52/month</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are ConnectWise Control pricing details?</h3> </div> <p><strong>ConnectWise Control Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>Single Tech License</p> <p>Free</p> </div> <div> <p>ONE</p> <p>$27/month</p> </div> <div> <p>STANDARD</p> <p>$42/month</p> </div> <div> <p>PRO</p> <p>$52/month</p> </div> </div> <p>ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:</p> <p>Single Tech License – Free</p> <ul> <li>1 Session per Tech</li> <li>3 Access Agents</li> <li>Remote Support</li> </ul> <p>ONE – $27/month (billed annually)</p> <ul> <li>All features from the free plan</li> <li>1 Session per Tech</li> <li>10 Access Agents</li> <li>Remote Meetings</li> <li>Branding and Customization</li> <li>File Transfer</li> <li>Remote Printing</li> <li>Remote Toolbox</li> </ul> <p>STANDARD (Multiple Tech License) – $42/month (billed annually)</p> <ul> <li>All features from ONE</li> <li>Up to 3 Sessions Per Tech</li> <li>Unlimited Access Agents</li> <li>Mobile Technician Support</li> <li>Expanded Chat Options</li> <li>Remote Command Line</li> <li>Wake on LAN</li> </ul> <p>PRO (Multiple Tech License) – $52/month (billed annually)</p> <ul> <li>All features from STANDARD</li> <li>Up to 10 Sessions Per Tech</li> <li>Video Auditing</li> </ul> <p>A free trial is available for all plans.</p> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 43 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We know that when you make a decision to get a Remote Support Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to check whether the real clients and companies that bought it are actually happy with the service. That’s why we’ve devised our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and ConnectWise Control reviews across a wide range of social media sites. The information is then presented in a simple to digest format indicating how many people had positive and negative experience with ConnectWise Control. With that information available you will be equipped to make an informed purchasing choice that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="ConnectWise ScreenConnect" width="640" height="360" data-src="https://www.youtube.com/embed/E6RxT6vHApw?start=1&feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Android</li><li>iPhone/iPad</li><li>Mac</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li><li>Annual Subscription</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for ConnectWise Control?</h3> </div> <p>At the moment, ConnectWise ScreenConnect offers a streamlined integration with <span style="font-weight: 400;">ConnectWise Automate.</span></p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="user-reviews__stars"> <div class="average-score"> <div class="review-page__header mb-show"><h3><span class="rev-icon icon icon--user-reviews"></span>ConnectWise Control User Reviews</h3></div> <p class="mb-hide">ConnectWise Control average rating: </p> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="210" height="39" > </div> <span class="score">5/5 <span id="ur-scroll">(22 user reviews)</span></span> </div> </div> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="user-reviews__write "> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="user-reviews__top-least"> <div class="col"> <p>The most favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Chester" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Chester</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> For the exact same price as that of a single user of Log-Me-In, we're able to include three users to offer support to employees and acquire as much logins as needed. Customized login pages that are specifically made for our company has made things simple for our employees to access any of our official pages.</p> <p><strong>CONS:</strong> Gaining access to the UAC can be a bit puzzling. LogMeInRescue would try to ask for admin credentials upon connectivity. I wish I get access to this using my Chromebook. For now, the Windows-based access suits me just fine. More documentation and clarification would be great for doing commands and scripts.</p> </div> <div class="review-meta"> <p>Reviewed 3 years ago</p> <a href="/p/connectwise-control/user-friendly-affordable-and-super-quick-115630/" title="Read review">Read full review ></a> </div> </div> </div> </div> <div class="col"> <p>The least favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Earl" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Earl</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> We were able to deploy ConnectWise Control hundreds of our clients' workstations or servers. This allowed us to access them any time. Connection are decent for the most part. Transferring files is a cinch. Its toolbox functionality is by far the best of the bunch.</p> <p><strong>CONS:</strong> There have been instances where the connection would be successfully made. At times, I'm stuck staring at a black screen. Cursors are missing. What's weird is that the end-user can actually see the mouse moving around. It won't matter if the connection was made through a browser. It's a bug that I haven't come across regularly.</p> </div> <div class="review-meta"> <p>Reviewed 7 years ago</p> <a href="/p/connectwise-control/a-review-of-connectwise-control-2-115622/" title="Read review">Read full review ></a> </div> </div> </div> </div> </div> <div class="more-reviews"> <p>More reviews from 22 actual users:</p> <div class="sort"> <p>Sort by:</p> <div id="sort-reviews" class="nice-dropdown" data-id="51919" data-related-id=""> <span>Latest</span> <ul class="reviews-sort"> <li data-option="latest">Latest</li> <li data-option="useful">Most useful</li> <li data-option="positive">Most positive</li> <li data-option="negative">Most negative</li> </ul> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="sortable-reviews"> <div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comes with a lot of features and affordble too!</p> <a href="/p/connectwise-control/comes-with-a-lot-of-features-and-affordble-too-115632/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ricardo" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ricardo</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 18.11.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We get to record all of our sessions. We're slowly creating an internal training library for our staff according to the training/support sessions. This time around, our clients can swiftly and easily connect using any smart device, desktop PC/laptop (Linux and Windows), and Mac.</p> <p><strong>CONS:</strong> The admin area could use a fresh, modern UI upgrade. It doesn't seem to be intuitive in doing things. For instance, it's hard to add in a new user. It also appears as if the admin area is the only place that I'm facing problems within ConnectWise Control.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115632"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115632"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comes with a lot of features and affordble too!</p> <a href="/p/connectwise-control/comes-with-a-lot-of-features-and-affordble-too-2-115621/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ricardo" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ricardo</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 08.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We get to record all of our sessions. We're slowly creating an internal training library for our staff according to the training/support sessions. This time around, our clients can swiftly and easily connect using any smart device, desktop PC/laptop (Linux and Windows), and Mac.</p> <p><strong>CONS:</strong> The admin area could use a fresh, modern UI upgrade. It doesn't seem to be intuitive in doing things. For instance, it's hard to add in a new user. It also appears as if the admin area is the only place that I'm facing problems within ConnectWise Control.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115621"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115621"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><a href="#" class="review-show-more user-review-show-more">Show More User Reviews (22)</a><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A remote support tool that does its job extremely well.</p> <a href="/p/connectwise-control/a-remote-support-tool-that-does-its-job-extremely-well-2-115623/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Phil" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Phil</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 07.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Deploying it is super easy. It comes with a lot of good features such as the reboot-and-connect-to-safe-mode, shared toolbox, drag-and-drop file transfers, and screen recording. It's nice having these useful features since they're something that's being frequently used.</p> <p><strong>CONS:</strong> Making and effectively managing groups of clients could use further streamlining. It would've been nice if we were able to connect this directly to our ConnectWise firms then allowing accessibility from ConnectWise Manage. I want to be given the ability to link to our ConnectWise Automate clients too.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115623"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115623"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It’s better using ConnectWise.</p> <a href="/p/connectwise-control/its-better-using-connectwise-2-115629/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Alberto" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Alberto</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 08.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> You'll have everything you want in this robust remote connection tool along with the other stuff that techies like. For instance, being able to control unattended PCs remotely and among other things. I can also host sessions with customers while keeping it within the HIPAA guidelines.</p> <p><strong>CONS:</strong> Sometimes, the UI would get confusing. But after doing a bit of investigating and sorting things out, it may appear as if things are running smoothly. For newbies, this is one adjustment they need to make. It'll take a bit of time to get used to things.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115629"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115629"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comparing Teamviewer to Connectwise.</p> <a href="/p/connectwise-control/comparing-teamviewer-to-connectwise-2-115618/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Maryann" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Maryann</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 30.08.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I'm selling to accounts, not people. Having the ability to categorize something as an account and then sub-categorizing it makes a whole lot of difference. I can include notes for every client as I proceed to make changes or get working on their system. That way, I can gain complete access to data in a single location.</p> <p><strong>CONS:</strong> I was hoping their pricing can be a bit lower. But the benefits they're offering far outweighs the cost. I find their sub-menus to be a pain in the butt. I can't even remember how long it took me to add another user to the account. It drove me insane!</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115618"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115618"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">User-friendly, affordable, and super quick.</p> <a href="/p/connectwise-control/user-friendly-affordable-and-super-quick-115630/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Chester" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Chester</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 26.08.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> For the exact same price as that of a single user of Log-Me-In, we're able to include three users to offer support to employees and acquire as much logins as needed. Customized login pages that are specifically made for our company has made things simple for our employees to access any of our official pages.</p> <p><strong>CONS:</strong> Gaining access to the UAC can be a bit puzzling. LogMeInRescue would try to ask for admin credentials upon connectivity. I wish I get access to this using my Chromebook. For now, the Windows-based access suits me just fine. More documentation and clarification would be great for doing commands and scripts.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115630"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115630"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A remote support tool that does its job extremely well.</p> <a href="/p/connectwise-control/a-remote-support-tool-that-does-its-job-extremely-well-115634/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Phil" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Phil</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 09.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Deploying it is super easy. It comes with a lot of good features such as the reboot-and-connect-to-safe-mode, shared toolbox, drag-and-drop file transfers, and screen recording. It's nice having these useful features since they're something that's being frequently used.</p> <p><strong>CONS:</strong> Making and effectively managing groups of clients could use further streamlining. It would've been nice if we were able to connect this directly to our ConnectWise firms then allowing accessibility from ConnectWise Manage. I want to be given the ability to link to our ConnectWise Automate clients too.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115634"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115634"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comparing Teamviewer to Connectwise.</p> <a href="/p/connectwise-control/comparing-teamviewer-to-connectwise-115628/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Maryann" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Maryann</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 09.06.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I'm selling to accounts, not people. Having the ability to categorize something as an account and then sub-categorizing it makes a whole lot of difference. I can include notes for every client as I proceed to make changes or get working on their system. That way, I can gain complete access to data in a single location.</p> <p><strong>CONS:</strong> I was hoping their pricing can be a bit lower. But the benefits they're offering far outweighs the cost. I find their sub-menus to be a pain in the butt. I can't even remember how long it took me to add another user to the account. It drove me insane!</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115628"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115628"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A remote access tool that has everything.</p> <a href="/p/connectwise-control/a-remote-access-tool-that-has-everything-115636/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Derrick" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Derrick</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 24.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Personally, it's the cheapest and one highly powerful remote assistant that I've ever seen in today's market. It makes room for a limitless hosts for systems left unattended. It's super quick and a very simple app for clients to operate. There's no need to worry about installing anything.</p> <p><strong>CONS:</strong> The customization doesn't appear to be as intuitive. You only get to name the company around the same time the client creates the file. You should normally come up with a filter group from the drop-down menu as opposed to trying to recall how to spell it right and then typing it manually.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115636"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115636"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It has a brilliant approach in gaining access to more than a hundred endpoints and being able to set off remote sessions.</p> <a href="/p/connectwise-control/it-has-a-brilliant-approach-in-gaining-access-to-more-than-a-hundred-endpoints-and-being-able-to-set-off-remote-sessions-115635/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Edward" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Edward</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 08.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> After making comparisons to the plethora of options for remotely supporting our 100+ endpoints and setting up one off support sessions when required, we discovered ConnectWise Control. We gave TeamViewer, LogMeI, and GoToAssist a go but none of them fared well to the tool's customizations, user-friendliness, and functionality.</p> <p><strong>CONS:</strong> I'm very much sure there's nothing bad I can write. I absolutely can't find anything bad with this tool. It has just about everything we would ever want in a system. The fact that it has a ton of features is something that I can't get enough of.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115635"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115635"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A straighforward and compatible support tool.</p> <a href="/p/connectwise-control/a-straighforward-and-compatible-support-tool-2-115620/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="David" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>David</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 25.04.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> ConnectWise Control is something you can depend on. It's user-friendy and very intuitive. The number of features available are just about right. Not too many, not too little. Each feature is rock solid. One great feature that we've been using frequently is the Shared Toolbox.</p> <p><strong>CONS:</strong> We've been utilizing more than a dozen techs just to use ConnectWise Control the entire day. So far, I haven't heard any complaints or whatsoever. But once every other while, there are problems related to more than one display with varying resolutions. At times, the system won't clearly show when a session that has been connected has sent out a message.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115620"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115620"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It’s better using ConnectWise.</p> <a href="/p/connectwise-control/its-better-using-connectwise-115638/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Alberto" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Alberto</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 22.04.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> You'll have everything you want in this robust remote connection tool along with the other stuff that techies like. For instance, being able to control unattended PCs remotely and among other things. I can also host sessions with customers while keeping it within the HIPAA guidelines.</p> <p><strong>CONS:</strong> Sometimes, the UI would get confusing. But after doing a bit of investigating and sorting things out, it may appear as if things are running smoothly. For newbies, this is one adjustment they need to make. It'll take a bit of time to get used to things.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115638"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115638"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A fantastinc remote support app.</p> <a href="/p/connectwise-control/a-fantastinc-remote-support-app-115637/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Marc" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Marc</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 06.02.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> It's super simple to utilize and it benefits customers greatly. Setting it up has never been this simple. Due to its setup, I can basically use it just about anywhere. I get to move files from my desktop PC to another remote PC with ease. I can reboot and auto-reconnect.</p> <p><strong>CONS:</strong> So far, I have nothing negative to say with this app. But there have been instances where a customer would have trouble going through the setup process. Sometimes a customer would wind up downloading the same exe twice and then getting confused in the process. They tend to forget that it'll take some time for the .exe to be downloaded.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115637"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115637"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It has a brilliant approach in gaining access to more than a hundred endpoints and being able to set off remote sessions.</p> <a href="/p/connectwise-control/it-has-a-brilliant-approach-in-gaining-access-to-more-than-a-hundred-endpoints-and-being-able-to-set-off-remote-sessions-2-115624/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Edward" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Edward</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.01.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> After making comparisons to the plethora of options for remotely supporting our 100+ endpoints and setting up one off support sessions when required, we discovered ConnectWise Control. We gave TeamViewer, LogMeI, and GoToAssist a go but none of them fared well to the tool's customizations, user-friendliness, and functionality.</p> <p><strong>CONS:</strong> I'm very much sure there's nothing bad I can write. I absolutely can't find anything bad with this tool. It has just about everything we would ever want in a system. The fact that it has a ton of features is something that I can't get enough of.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115624"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115624"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A review of ConnectWise Control.</p> <a href="/p/connectwise-control/a-review-of-connectwise-control-115633/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Earl" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Earl</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 23.05.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We were able to deploy ConnectWise Control hundreds of our clients' workstations or servers. This allowed us to access them any time. Connection are decent for the most part. Transferring files is a cinch. Its toolbox functionality is by far the best of the bunch.</p> <p><strong>CONS:</strong> There have been instances where the connection would be successfully made. At times, I'm stuck staring at a black screen. Cursors are missing. What's weird is that the end-user can actually see the mouse moving around. It won't matter if the connection was made through a browser. It's a bug that I haven't come across regularly.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115633"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115633"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A remote access tool that has everything.</p> <a href="/p/connectwise-control/a-remote-access-tool-that-has-everything-2-115625/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Derrick" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Derrick</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 13.05.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Personally, it's the cheapest and one highly powerful remote assistant that I've ever seen in today's market. It makes room for a limitless hosts for systems left unattended. It's super quick and a very simple app for clients to operate. There's no need to worry about installing anything.</p> <p><strong>CONS:</strong> The customization doesn't appear to be as intuitive. You only get to name the company around the same time the client creates the file. You should normally come up with a filter group from the drop-down menu as opposed to trying to recall how to spell it right and then typing it manually.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115625"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115625"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A straighforward and compatible support tool.</p> <a href="/p/connectwise-control/a-straighforward-and-compatible-support-tool-115631/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="David" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>David</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 11.05.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> ConnectWise Control is something you can depend on. It's user-friendy and very intuitive. The number of features available are just about right. Not too many, not too little. Each feature is rock solid. One great feature that we've been using frequently is the Shared Toolbox.</p> <p><strong>CONS:</strong> We've been utilizing more than a dozen techs just to use ConnectWise Control the entire day. So far, I haven't heard any complaints or whatsoever. But once every other while, there are problems related to more than one display with varying resolutions. At times, the system won't clearly show when a session that has been connected has sent out a message.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115631"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115631"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">User-friendly, affordable, and super quick.</p> <a href="/p/connectwise-control/user-friendly-affordable-and-super-quick-2-115619/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Chester" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Chester</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 24.04.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> For the exact same price as that of a single user of Log-Me-In, we're able to include three users to offer support to employees and acquire as much logins as needed. Customized login pages that are specifically made for our company has made things simple for our employees to access any of our official pages.</p> <p><strong>CONS:</strong> Gaining access to the UAC can be a bit puzzling. LogMeInRescue would try to ask for admin credentials upon connectivity. I wish I get access to this using my Chromebook. For now, the Windows-based access suits me just fine. More documentation and clarification would be great for doing commands and scripts.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115619"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115619"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A review of ConnectWise Control.</p> <a href="/p/connectwise-control/a-review-of-connectwise-control-2-115622/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Earl" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Earl</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 05.04.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We were able to deploy ConnectWise Control hundreds of our clients' workstations or servers. This allowed us to access them any time. Connection are decent for the most part. Transferring files is a cinch. Its toolbox functionality is by far the best of the bunch.</p> <p><strong>CONS:</strong> There have been instances where the connection would be successfully made. At times, I'm stuck staring at a black screen. Cursors are missing. What's weird is that the end-user can actually see the mouse moving around. It won't matter if the connection was made through a browser. It's a bug that I haven't come across regularly.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115622"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115622"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A fantastinc remote support app.</p> <a href="/p/connectwise-control/a-fantastinc-remote-support-app-2-115627/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Marc" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Marc</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 11.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> It's super simple to utilize and it benefits customers greatly. Setting it up has never been this simple. Due to its setup, I can basically use it just about anywhere. I get to move files from my desktop PC to another remote PC with ease. I can reboot and auto-reconnect.</p> <p><strong>CONS:</strong> So far, I have nothing negative to say with this app. But there have been instances where a customer would have trouble going through the setup process. Sometimes a customer would wind up downloading the same exe twice and then getting confused in the process. They tend to forget that it'll take some time for the .exe to be downloaded.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115627"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115627"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A nice tool for customers to utilize based on their needs.</p> <a href="/p/connectwise-control/a-nice-tool-for-customers-to-utilize-based-on-their-needs-115626/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Erma" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Erma</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 07.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Gaining access to systems can be done within mere minutes. Whenever I'm getting support calls that would get me to make assessments on the system to resolve it, there's nothing else snappier. I get to access a machine using an admin and onsite user simultaneously.</p> <p><strong>CONS:</strong> When it comes down to configuring users who have micro-access needs, it's not as smooth as one might think. This could be the fault of not being able to comprehend the product well. But I do like having the ability to include users. I wish it's a little easier to make groupings.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115626"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115626"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A nice tool for customers to utilize based on their needs.</p> <a href="/p/connectwise-control/a-nice-tool-for-customers-to-utilize-based-on-their-needs-2-115617/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Erma" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Erma</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 05.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Gaining access to systems can be done within mere minutes. Whenever I'm getting support calls that would get me to make assessments on the system to resolve it, there's nothing else snappier. I get to access a machine using an admin and onsite user simultaneously.</p> <p><strong>CONS:</strong> When it comes down to configuring users who have micro-access needs, it's not as smooth as one might think. This could be the fault of not being able to comprehend the product well. But I do like having the ability to include users. I wish it's a little easier to make groupings.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115617"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115617"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=51919">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="51919"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--resources"></span> <h3>Useful ConnectWise Control Resources</h3> </div> <ul class="ul-normal"> <li><a href="https://financesonline.com/connectwise-control-pros-cons-analysis-leading-remote-support-software/" title="ConnectWise Control Pros and Cons: Analysis of a Leading Remote Support Software">ConnectWise Control Pros and Cons: Analysis of a Leading Remote Support Software</a></li> </ul> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular ConnectWise Control Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1yZW1vdGUtYWNjZXNzLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine Remote Access" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/manageengine-fav-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/manageengine-fav.png 186w" /></div> <a href="/p/manageengine-remote-access/" title="ManageEngine Remote Access" >ManageEngine Remote Access Review: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lzbC1vbmxpbmUv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISL Online" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2.png 186w" /></div> <a href="/p/isl-online/" title="ISL Online" >ISL Online Review: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.4</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZpeG1laXQv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" 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title="Instant Housecall" >Instant Housecall Review: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To ConnectWise Control By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JvbWdhci1yZW1vdGUtc3VwcG9ydC8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Bomgar Remote Support" data-src="https://financesonline.com/uploads/2017/08/logo-bomgar.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/bomgar-remote-support/" title="Bomgar Remote Support" >Discover the latest pricing plans for Bomgar Remote Support</a> </div> <div class="products-table__right">$1,795</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2dvYnJ1bmNoLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoBrunch" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/04/gobrunch-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/04/gobrunch-logo.png 186w" /></div> <a href="/p/gobrunch/" title="GoBrunch" >Discover the latest pricing plans for GoBrunch</a> </div> <div class="products-table__right">$11.99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZpeG1laXQv""> <div class="products-table__left"> <div class="mini-hide"><img 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class="products-table__right">$299</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Remote Support Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZpeG1laXQv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="FixMe.IT" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://financesonline.com/uploads/2019/08/FixMe.IT-logo2-93x48.png 93w, https://financesonline.com/uploads/2019/08/FixMe.IT-logo2.png 186w" /></div> <a href="/p/fixmeit/" title="FixMe.IT reviews" >What are satisfaction reviews for FixMe.IT</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21hbmFnZWVuZ2luZS1yZW1vdGUtYWNjZXNzLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine Remote Access" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/manageengine-fav-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/manageengine-fav.png 186w" /></div> <a href="/p/manageengine-remote-access/" title="ManageEngine Remote Access reviews" >What are satisfaction reviews for ManageEngine Remote Access</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.9</div> <div class="col col--50">97%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2RvbW90ei8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Domotz" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Domotz-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Domotz-logo2.png 186w" /></div> <a href="/p/domotz/" title="Domotz reviews" >What are satisfaction reviews for Domotz</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">90%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lzbC1vbmxpbmUv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISL Online" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2.png 186w" /></div> <a href="/p/isl-online/" title="ISL Online reviews" >What are satisfaction reviews for ISL Online</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.4</div> <div class="col col--50">88%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>ConnectWise Control Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1zdXJmbHk=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Surfly" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Surfly-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Surfly-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-surfly" title="Comparison of ConnectWise Control vs. Surfly" class="set-width" >Who should you choose ConnectWise Control or Surfly</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1zd2Fn""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SWAG" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/06/swagl-93x48.png 93w, https://s.financesonline.com/uploads/2015/06/swagl.png 120w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-swag" title="Comparison of ConnectWise Control vs. SWAG" class="set-width" >Who should you choose ConnectWise Control or SWAG</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1hZ2lsaXR5cG9ydGFs""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AgilityPortal" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/09/AgilityPortal-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2022/09/AgilityPortal-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-agilityportal" title="Comparison of ConnectWise Control vs. AgilityPortal" class="set-width" >Who should you choose ConnectWise Control or AgilityPortal</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy16b2hvLWFzc2lzdA==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-zoho-assist" title="Comparison of ConnectWise Control vs. Zoho Assist" class="set-width" >Who should you choose ConnectWise Control or Zoho Assist</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1zcGxhc2h0b3AtcmVtb3RlLXN1cHBvcnQ=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Splashtop Remote Support" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-splashtop-remote-support" title="Comparison of ConnectWise Control vs. Splashtop Remote Support" class="set-width" >Who should you choose ConnectWise Control or Splashtop Remote Support</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1nb2JydW5jaA==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoBrunch" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/04/gobrunch-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/04/gobrunch-logo.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-gobrunch" title="Comparison of ConnectWise Control vs. GoBrunch" class="set-width" >Who should you choose ConnectWise Control or GoBrunch</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1jb25uZWN0d2lzZS1zY3JlZW5jb25uZWN0""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise ScreenConnect" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-connectwise-screenconnect" title="Comparison of ConnectWise Control vs. ConnectWise ScreenConnect" class="set-width" >Who should you choose ConnectWise Control or ConnectWise ScreenConnect</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1nb3Zlcmxhbi1yZWFjaA==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Goverlan Reach" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Goverlan-Reach-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Goverlan-Reach-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-goverlan-reach" title="Comparison of ConnectWise Control vs. Goverlan Reach" class="set-width" >Who should you choose ConnectWise Control or Goverlan Reach</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1jbG91ZGJlcnJ5LXJlbW90ZS1hc3Npc3RhbnQ=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CloudBerry Remote Assistant" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-cloudberry-remote-assistant" title="Comparison of ConnectWise Control vs. CloudBerry Remote Assistant" class="set-width" >Who should you choose ConnectWise Control or CloudBerry Remote Assistant</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtY29udHJvbC12cy1pc2wtb25saW5l""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISL Online" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-control-vs-isl-online" title="Comparison of ConnectWise Control vs. ISL Online" class="set-width" >Who should you choose ConnectWise Control or ISL Online</a> </div></div> </div> <div id="user-rev" class="review-page__header mb-hide"> <span class="rev-icon rev-icon--user-reviews"></span> <h3>ConnectWise Control user reviews</h3> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comes with a lot of features and affordble too!</p> <a href="/p/connectwise-control/comes-with-a-lot-of-features-and-affordble-too-115632/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ricardo" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ricardo</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 18.11.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comes with a lot of features and affordble too!</p> <a href="/p/connectwise-control/comes-with-a-lot-of-features-and-affordble-too-2-115621/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ricardo" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ricardo</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 08.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A remote support tool that does its job extremely well.</p> <a href="/p/connectwise-control/a-remote-support-tool-that-does-its-job-extremely-well-2-115623/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Phil" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Phil</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 07.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It’s better using ConnectWise.</p> <a href="/p/connectwise-control/its-better-using-connectwise-2-115629/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Alberto" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Alberto</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 08.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Comparing Teamviewer to Connectwise.</p> <a href="/p/connectwise-control/comparing-teamviewer-to-connectwise-2-115618/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Maryann" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Maryann</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 30.08.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2018/09/louie.jpg?width=100&token=cBF1qsThMBVm4GTC-uvIxg" alt="Louie Andre" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/louie/" title="Louie Andre">Louie Andre</a></h4> <p>B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-10-31T05:23:51+00:00" title="2024-10-31 05:23:51">2024-10-31</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div class="review-page__award"> <div class="review-page__award-head">Award Winner</div> <div class="review-page__award-img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2022/07/remote.png?width=265&token=0FZ0twwiomELMSDvx44Hnw" data-srcset="https://sip.financesonline.com/uploads/2022/07/remote.png?width=265&token=0FZ0twwiomELMSDvx44Hnw 1x, https://sip.financesonline.com/uploads/2022/07/remote.png?width=530&token=cql86SHXQHGt7gLtywf1Hw 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <div id="start-popup" class="fot-modal start-popup center"> <p>ConnectWise Control has rebranded!<br> They're now called:</p> <img src="https://financesonline.com/uploads/2023/05/screenconnect-logo-master-black.webp" alt="Logo" width="700" height="109"> <p>Get the latest info about their software in the review below:</p> <a class="btn btn--blue-hover" href="/p/connectwise-screenconnect/" title="ConnectWise ScreenConnect"> Read ConnectWise ScreenConnect Review </a> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/connectwise-control/", "name": "ConnectWise Control", "image": "https://financesonline.com/uploads/2022/12/Main-Thumbnail-Connectwise-PSA-220x90.png", "featureList": "Multiple agents,\nRemote Support,\nNo interruptions,\nSecure information,\nAutomated reconnection,\nCross-platform compatibility,\nBrowser extensions,\nRemote access,\nUnattended access,\nSimplified transfer of files,\nRoles & permissions,\nShared toolbox,\nRemote meetings,\nCustomization & branding,\nDevice monitoring & management,\nIntegration with ConnectWise Automation,\nEnhanced features for Linux and Mac users,\nEnhanced security and granular controls.", "operatingSystem": "Windows, Android, iPhone/iPad, Mac, Web-based", "screenshot": "https://financesonline.com/uploads/2023/05/vpc131effb3748b4673a3a43e206577465-300x155.png", "offers": { "@type": "Offer", "price": "27", "priceCurrency": "USD" } }, "description": "ConnectWise Control is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams. The solution allows technicians to make their work more productive by\u00a0using remote support and access to repair computers, providing updates, and managing machines. Using\u00a0it, they\u00a0can also conduct online seminars and prepare presentations for\u00a0remote meetings. All things considered, ConnectWise Control is fast, reliable, hassle-free, and yet it includes the same features as much more complex remote control solutions.\nWhy choose ConnectWise Control? As a member of a reputed productivity software family, this system will make it possible to provide quick, top notch customer service, and ensure unobstructed communication between agents and technicians. The tool’s customizable nature allows you to bring your brand in the center of attention, and change everything from logos and icons to the language integrated on your website. ConnectWise Control functions in synergy with ConnectWise Automate, and offers flexible\u00a0pricing tailored to the user’s possibilities.\nPlus, ConnectWise Control is designed for teams, rather than individuals. The large variety of collaboration assets makes it easy for agents to assist each other, and exchange opinions, files, and even tasks. They will all have unobstructed access to the same customer database, and insights into previous cases to come up with an easier solution. As it is with all ConnectWise features and functionalities, data access is enabled via all devices and operating systems, and stored and managed in cloud to avoid all hindering and misuse. If you’re a sole technician, nonetheless, you can also submit a request for an on premise license, and get one at no cost.\nJust recently, the company introduced a brand new and reimaged version of the system, pleasing users with even better service control and out-of-the-box issue resolution methods. Users can launch productive support sessions with a single click, and invite both internal and external guests and collaborators to monitor the process. The new version intends to expand the base of potential support seekers, as it also comes with enhanced Linux and Mac features. For instance, you will get\u00a0Wake Lock and Fullscreen, along with new customization options for Mac agents and quick session switching. Note that the new version will also enable\u00a0drag-and-drop data transfer to Mac and Linux guests from Windows, Mac and Linux Machines.\nSecurity has also been enhanced in a variety of ways – the intuitive UI has been updated for\u00a0more granular permission assignment, and clients are able to assign clone roles and use multiple authentication sources instead of one. To learn more on the new features and functionalities, visit the vendor’s official website, and give their free trial a look.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "9.0", "applicationCategory": "Remote Support Software" }, "headline": "ConnectWise Control review", "awards": "Best Remote Support Software Q2 2022, Expert's Choice Award for 2020, Supreme Software Award for 2020, Great User Experience Award for 2020", "dateModified": "2024-10-31T05:23:51+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Louie Andre", "url": "https://financesonline.com/author/louie/" } }</script>  <div id="fot-social" class="fot-social" data-id="51919" data-type="post" data-url="https://reviews.financesonline.com/p/connectwise-control/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network "> <span class="icon icon--network"></span> <span class="count">8<span class="shares"> shares</span></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/connectwise-control/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> <span class="count">8</span> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/connectwise-control/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/connectwise-control/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":51919,"main_term_slug":"remote-support-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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ConnectWise Control Reviews: Pricing & Software Features 2024 - Financesonline.com