CINXE.COM
Nielsen Norman Group: UX Research, Training, and Consulting
<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"/><title>Nielsen Norman Group: UX Research, Training, and Consulting</title><script id="Cookiebot" src="https://consent.cookiebot.com/uc.js" data-cbid="721be388-83be-48ef-9882-002f0dc9dc4f"></script><script>(function(){ var FLAGS = { 'use_server_algolia_search_flag': false,'use_local_user_profile_cert_and_exam_meta_data_apis': false,'use_teamdesk_api_for_user_profile_override': false,'navigation_2024': true,'banner_sales': true,'use_new_homepage_template': true,'use_local_user_profile_attendance_api': true,'enable_user_auth_redesign': true,'can_generate_certificates': true }, SWITCHES = { 'stripe_invoice_auto_send': false,'exclude_bank_transfer_payment': false,'log_exam_access_at_event_records': false,'use_local_exam_data': true,'create_course_reminders': true,'use_teamdesk_message_etl': false,'slack-integration': false,'use_virtual_overview_redesign': false,'use_course_redesign': true,'allow_course_new_fields_editing': false,'send_sign_in_reminders': false }, SAMPLES = { }; window.waffle = { "flag_is_active": function waffle_flag(flag_name) { return !!FLAGS[flag_name]; }, "switch_is_active": function waffle_switch(switch_name) { return !!SWITCHES[switch_name]; }, "sample_is_active": function waffle_sample(sample_name) { return !!SAMPLES[sample_name]; }, "FLAGS": FLAGS, "SWITCHES": SWITCHES, "SAMPLES": SAMPLES }; })(); </script><!-- Google Consent Mode --><script data-cookieconsent="ignore"> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments) } gtag("consent", "default", { ad_personalization: "denied", ad_storage: "denied", ad_user_data: "denied", analytics_storage: "denied", functionality_storage: "denied", personalization_storage: "denied", security_storage: "granted", wait_for_update: 500 }); gtag("set", "ads_data_redaction", true); gtag("set", "url_passthrough", false); </script><!-- End Google Consent Mode--><!-- Google Tag Manager --><script type="text/plain" data-cookieconsent="statistics">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl+ '>m_auth=oQvLGCv6ryZLP7PJLlpI-g>m_preview=env-2>m_cookies_win=x';f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-THJDDHK');</script><!-- End Google Tag Manager --><script> window.addEventListener('CookiebotOnConsentReady', function () { if (window.Cookiebot.consent.marketing && window.Cookiebot.consent.method === "explicit") { // the experiment will load in any case but, according to the support, // "Cookies are set, tracking is sent, and integrations send data only after consent is given." window._conv_q.push(['consentGiven']); } }) </script><script src="//cdn-4.convertexperiments.com/js/10041905-10042313.js"></script><link rel="preconnect" href="https://media.nngroup.com/"/><link rel="preconnect" href="https://consent.cookiebot.com/"/><link rel="preconnect" href="https://consentcdn.cookiebot.com/"/><link rel="preconnect" href="https://www.googletagmanager.com/"/><link rel="preconnect" href="https://dnn506yrbagrg.cloudfront.net/"/><script src="https://media.nngroup.com/static/js/output.2e14f0aaa8d0.js" async></script><link rel="stylesheet" href="https://media.nngroup.com/static/css/output.55aab3a9e87a.css" type="text/css"><meta name="robots" content="noarchive"/><meta name="twitter:dnt" content="on"/><meta property="og:title" content="Nielsen Norman Group: UX Research, Training, and Consulting"/><meta property="og:url" content="https://www.nngroup.com/team-training/"/><meta property="og:site_name" content="Nielsen Norman Group"/><meta property="og:type" content="website"/><meta name="twitter:site" content="@nngroup"/><link rel="search" type="application/opensearchdescription+xml" title="NN/g Search" href="/opensearch.xml"/><link rel="shortcut icon" href="https://media.nngroup.com/static/img/favicon.ico"/><link rel="stylesheet" href="https://media.nngroup.com/static/css/output.df057ffb02d7.css" type="text/css"> </head> <body class=" in-house-training " > <div class="skip"><a href="#main">Skip to content</a></div> <div class="banner-sales hidden"> <div class="text"> <strong class="label-small"><span>Save up to 20% when you</span> <span>register for 2+ <a href="/course-calendar/"><span class="visually-hidden">upcoming</span> courses</a></span></strong> Until January 21 </div> <button> <svg class="open-nav" aria-hidden width="16" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-close" /> </svg> </button> </div> <div class="svg-definitions"> <svg width="0" id="icon-error-svg" viewbox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M16 8C16 12.4183 12.4183 16 8 16C3.58172 16 0 12.4183 0 8C0 3.58172 3.58172 0 8 0C12.4183 0 16 3.58172 16 8ZM8 3C8.55228 3 9 3.44772 9 4V9C9 9.55228 8.55229 10 8 10C7.44772 10 7 9.55228 7 9V4C7 3.44772 7.44772 3 8 3ZM8 13.5833C8.55229 13.5833 9 13.1356 9 12.5833C9 12.031 8.55229 11.5833 8 11.5833C7.44772 11.5833 7 12.031 7 12.5833C7 13.1356 7.44772 13.5833 8 13.5833Z" fill="currentColor"/> </svg> <svg width="0" id="icon-error-svg-outlined" viewBox="0 0 24 25" fill="none" xmlns="http://www.w3.org/2000/svg" > <circle cx="12" cy="12" r="11" fill="currentColor" stroke="black" stroke-width="2"/> <circle cx="12" cy="18.625" r="1.5" fill="black"/> <path d="M12 6L12 13.5" stroke="black" stroke-width="2.5" stroke-linecap="round"/> </svg> <svg width="0" id="icon-confirm-svg" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M3.52197 18.3985L10.5027 25.3792C10.9079 25.7844 11.5699 25.767 11.9532 25.3411L28 7.50989L27.0315 6.63916L11.1992 24.2311L4.44338 17.4753L3.52197 18.3985Z" fill="currentColor" stroke="black"/> </svg> <svg width="0" viewbox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" > <g id="logo"> <path d="M0 26.8755V3.69629H4.93343L11.244 17.4356H11.3146V3.69629H15.4258V26.8755H11.1128L4.18181 11.9141H4.11623V26.8755H0Z" fill="currentColor"/> <path d="M23.2194 26.8755V3.69629H28.1579L34.4684 17.4356H34.534V3.69629H38.6503V26.8755H34.3373L27.4012 11.9141H27.3357V26.8755H23.2194Z" fill="currentColor"/> <path d="M65.1485 15.8523C65.1485 18.0045 64.1699 19.0682 62.2177 19.0682C60.1646 19.0682 59.0902 18.0094 59.0902 15.9513C59.0902 13.7348 60.1343 12.7057 62.1521 12.7057C64.301 12.7057 65.1485 13.6705 65.1485 15.8573V15.8523ZM67.1713 11.4738C65.1838 11.4738 64.6945 10.5684 62.2177 10.5684C58.6664 10.5684 56.2098 12.7651 56.2098 15.981C56.2098 18.1034 57.6828 19.9241 59.872 20.597C57.6525 21.2649 56.9311 22.0318 56.9311 23.3132C56.9311 24.7678 58.0813 25.6385 60.0032 25.6385C60.5228 25.6385 61.8595 25.6088 62.5103 25.6088C64.1043 25.6088 65.0829 25.7672 65.7034 26.1877C66.2885 26.5736 66.5811 27.2514 66.5811 28.1172C66.5811 30.1111 65.1485 30.9175 62.6414 30.9175C61.34 30.9175 60.1343 30.6306 59.3525 30.1754C58.7673 29.8241 58.4092 29.1463 58.4092 28.3102C58.4092 27.7956 58.6362 27.2168 58.8682 26.8606L56.1846 27.0882C55.9525 27.7313 55.8567 28.2162 55.8567 28.795C55.8567 31.0759 57.824 32.8619 62.9088 32.8619C66.8484 32.8619 69.3707 31.3034 69.3707 27.8303C69.3707 26.445 68.846 25.3169 67.5698 24.4462C66.5861 23.7684 65.547 23.5408 63.6553 23.5408H61.0524C60.2403 23.5408 59.751 23.2538 59.751 22.7739C59.751 22.2297 60.4975 21.6855 62.6818 20.9186C63.8521 20.9186 64.8963 20.7256 65.7084 20.221C67.2066 19.2958 68.1247 17.6285 68.1247 15.8276C68.1247 14.7985 67.7968 13.898 67.141 13.0965C67.4386 13.2252 67.8321 13.2895 68.2558 13.2895C69.2395 13.2895 69.9911 13.0322 71.005 12.3198L69.4362 10.7712C68.6493 11.2858 68.0288 11.4837 67.1763 11.4837L67.1713 11.4738Z" fill="currentColor"/> <path d="M44.1991 33.5001C44.1184 33.5001 44.0326 33.4852 43.9519 33.4605C43.5282 33.3269 43.2962 32.8767 43.4374 32.4611L53.8642 1.04428C54.0004 0.62869 54.4544 0.401103 54.8781 0.539634C55.3018 0.673217 55.5288 1.11849 55.3926 1.53409L44.9608 32.9509C44.8498 33.2824 44.5371 33.4951 44.1941 33.4951L44.1991 33.5001Z" fill="currentColor"/> </g> <g id="icon-burger"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 1.5C4.82824e-08 0.947715 0.447715 0.5 1 0.5L19 0.500002C19.5523 0.500002 20 0.947717 20 1.5C20 2.05229 19.5523 2.5 19 2.5L1 2.5C0.447715 2.5 -4.82821e-08 2.05228 0 1.5Z" fill="currentColor" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 17.5C4.82824e-08 16.9477 0.447715 16.5 1 16.5L19 16.5C19.5523 16.5 20 16.9477 20 17.5C20 18.0523 19.5523 18.5 19 18.5L1 18.5C0.447715 18.5 -4.82821e-08 18.0523 0 17.5Z" fill="currentColor" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 9.5C4.82824e-08 8.94772 0.447715 8.5 1 8.5L19 8.5C19.5523 8.5 20 8.94772 20 9.5C20 10.0523 19.5523 10.5 19 10.5L1 10.5C0.447715 10.5 -4.82821e-08 10.0523 0 9.5Z" fill="currentColor" /> </g> <path id="icon-search" d="M29.921 27.5861L22.1292 20.034C24.0015 17.8554 24.9351 15.061 24.7359 12.2322C24.5367 9.40331 23.2199 6.75782 21.0594 4.84601C18.899 2.9342 16.0613 1.90327 13.1366 1.96769C10.2119 2.03211 7.42541 3.1869 5.3568 5.19186C3.2882 7.19681 2.09674 9.89755 2.03028 12.7322C1.96382 15.5669 3.02747 18.3173 4.99997 20.4113C6.97248 22.5053 9.70196 23.7815 12.6206 23.9747C15.5393 24.1678 18.4224 23.2629 20.6702 21.4481L28.462 29.0002L29.921 27.5861ZM4.12735 13.0002C4.12735 11.2202 4.67195 9.48015 5.69228 8.0001C6.71261 6.52006 8.16284 5.36651 9.85958 4.68532C11.5563 4.00413 13.4234 3.8259 15.2246 4.17317C17.0259 4.52044 18.6804 5.3776 19.9791 6.63628C21.2777 7.89495 22.1621 9.49859 22.5204 11.2444C22.8787 12.9903 22.6948 14.7999 21.992 16.4444C21.2891 18.0889 20.099 19.4945 18.5719 20.4835C17.0449 21.4724 15.2496 22.0002 13.4131 22.0002C10.9512 21.9976 8.59091 21.0485 6.85009 19.3613C5.10928 17.674 4.13008 15.3864 4.12735 13.0002Z" fill="currentColor"/> <path id="icon-open-nav" fill-rule="evenodd" clip-rule="evenodd" d="M8.19398 11.5945C7.85227 11.9362 7.29825 11.9362 6.95654 11.5945L1.29969 5.93763L2.53712 4.7002L7.57526 9.73833L12.6134 4.7002L13.8508 5.93764L8.19398 11.5945Z" fill="currentColor"/> <g id="icon-cart"> <circle cx="11.3124" cy="22.5204" r="1.83485" fill="currentColor"/> <circle cx="25.5299" cy="22.5204" r="1.83485" fill="currentColor"/> <path d="M7.56201 3.11621H28.2498C28.8012 3.11621 29.2054 3.63495 29.0707 4.16965L27.1371 11.8434C27.0424 12.2195 26.7041 12.4832 26.3162 12.4832H10.6505" stroke="currentColor" stroke-width="1.75" stroke-linecap="round"/> <path d="M1.82202 1H5.3761C5.74546 1 6.07219 1.23947 6.1834 1.59169L11.2469 17.6284C11.3581 17.9806 11.6848 18.2201 12.0542 18.2201H25.8257" stroke="currentColor" stroke-width="1.75" stroke-linecap="square"/> </g> </svg> <svg id="icon-close-svg" viewbox="0 0 22 22" width="0" fill="none" xmlns="http://www.w3.org/2000/svg" > <g id="icon-close"> <path d="M1 1L20.5 20.5" stroke="currentColor" stroke-width="2" /> <path d="M20.5 1L1 20.5" stroke="currentColor" stroke-width="2" /> </g> </svg> </div> <header class="banner-image" > <nav class="nav-main desktop" aria-label="main"> <button class="burger-button"> <svg width="20" viewBox="0 0 20 19" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Open main navigation</title> <use href="#icon-burger" /> </svg> </button> <a href="/" class="logo" aria-label="Home"> <svg width="71" viewBox="0 0 71 34" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Nielsen Norman Group</title> <use href="#logo" /> </svg> </a> <ul> <li class="selected has-subnav"> <button aria-expanded="false">Training & UX Certification <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> <ul class="visually-hidden"> <li class=""> <a tabindex="-1" href="/courses/">All Courses</a> </li> <li class=""> <a tabindex="-1" href="/training/live-courses/">Live Online Courses</a> </li> <li class="selected"> <a tabindex="-1" href="/team-training/">Private Team Training</a> </li> <li class=""> <a tabindex="-1" href="/training/bulk-discounts/">Bulk Discounts</a> </li> <li class=""> <a tabindex="-1" href="/ux-certification/">UX Certification</a> </li> </ul> </li> <li class=" "> <a href="/articles/">Articles & Videos</a> </li> <li class=" "> <a href="/consulting/">Consulting</a> </li> <li class=" "> <a href="/reports/">Reports & Books</a> </li> <li class=" has-subnav"> <button aria-expanded="false">About NN/g <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> <ul class="visually-hidden"> <li class=""> <a tabindex="-1" href="/about/">Overview</a> </li> <li class=""> <a tabindex="-1" href="/people/">People</a> </li> <li class=""> <a tabindex="-1" href="/about/about-client-list/">Clients</a> </li> <li class=""> <a tabindex="-1" href="/news/">News</a> </li> <li class=""> <a tabindex="-1" href="/about/contact/">Contact Us</a> </li> </ul> </li> </ul> <div class="cart empty"> <a href=/cart/> <svg width="30" viewBox="0 0 30 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-cart" /> </svg> <span></span> </a> </div> <div class="profile has-subnav"> <button class="loading" aria-expanded="false">Profile <svg class="open-nav" aria-hidden width="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <use href="#icon-open-nav" /> </svg> </button> </div> <button class="search-button"> <svg title="Search" width="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Search</title> <use href="#icon-search"> </svg> </button> <form role="search" action="/search/" method="get" data-algolia-app-id="ORI4VVAEA5" data-algolia-search-api-key="9f70340d433027a479c60e38395a089c" data-index="Document_production_query_suggestions" > <label class="visually-hidden" for="search">Search</label> <div id="search-autocomplete"><input id="search" name="q" type="search" /></div> <button type="reset" class="reset-button empty" disabled> <svg width="13" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Reset</title> <use href="#icon-close" /> </svg> </button> <button type="submit" class="search-button"> <svg title="Search" width="32" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg" > <title>Search</title> <use href="#icon-search"> </svg> </button> </form> </nav> </header> <main id="main"> <section class="banner"> <div class="wrapper"> <div class="content"> <h1 class="article-h1">Team Training & UX Certification</h1> <p>Team training courses can help build a unified focus and an understanding of UX approaches for your entire team.</p> </div> </div> </section> <section class="padded"> <div class="wrapper"> <div class="twelve column grid"> <div class="eight wide"> <section class="intro mb-4"> <h2><strong>Useful for All Types of Teams</strong></h2> <p>Our private team training is ideal for teams who are:</p> <ul> <li>Kicking off large, complex projects</li> <li>Looking to change processes at scale</li> <li>Expanding their UX knowledge and skills</li> </ul> <h2><strong>How It Works</strong></h2> <p>Reach out to us to get started. We’re happy to help you determine what will be best for your team.</p> <ol> <li><strong>Choose a date</strong> when your team will be available.</li> <li><strong>Choose one or more <a href="https://www.nngroup.com/courses/">live UX courses</a>.</strong> Most courses can be customized to meet your goals. Alternatively, we can design a custom training workshop for your team. Team training courses will be eligible for <a href="https://www.nngroup.com/ux-certification/">UX Certification</a> unless you choose to customize substantially.</li> <li><strong>Choose virtual or in-person training.</strong> Check out the pricing below for details.</li> </ol> <h2 id="pricing"><strong>Pricing</strong></h2> <h4>Virtual</h4> <p><strong>$15,000 USD per course</strong>. Each course is one full day or split into two half-day sessions (additional $2k), with <strong>course sizes up to 70 people</strong>. Customized courses may increase the cost.</p> <h4>In-Person</h4> <p><strong>$22,000 USD per course.</strong> Prices are quoted for USA and Canada. Travel expenses are extra. For in-person presentations in other countries please contact us. Customized courses may increase the cost.</p> </section> <section class="courses mb-4"> <div class="collapsable-content"> <h2 class="only small large desktop">Full List of Team Training Courses</h2> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Team Training Courses</h2> <div class="collapsable mobile collapsed"> <section class="half padded"> <h4>Recommended Courses</h4> <p class="my-0">If you're not sure where to start, consider these popular course options:</p> <ul class="no-bullet"> <li><a href="/courses/ux-basic-training/">UX Basic Training</a></li> <li><a href="/courses/human-mind/">The Human Mind and Usability</a></li> <li><a href="/courses/generating-big-ideas/">Design Thinking Essentials</a></li> <li><a href="/courses/lean-ux-and-agile/">Lean UX and Agile</a></li> <li><a href="/courses/cross-channel-user-experience/">Omnichannel Journeys and Customer Experience</a></li> <li><a href="/courses/usability-testing/">Usability Testing</a></li> </ul> </section> <section class="half padded"> <h4>Design Courses</h4> <ul class="no-bullet"> <li><a href="/courses/application-ux/">Application Design for Web and Desktop</a></li> <li><a href="/courses/complex-apps-specialized-domains/">Designing Complex Apps for Specialized Domains</a></li> <li><a href="/courses/ideation/">Effective Ideation Techniques for UX Design</a></li> <li><a href="/courses/emerging-patterns-interface-design/">Emerging Patterns in Interface Design</a></li> <li><a href="/courses/generating-big-ideas/">Design Thinking Essentials</a></li> <li><a href="/courses/human-mind/">The Human Mind and Usability</a></li> <li><a href="/courses/usability-mobile-websites-apps/">Mobile User Experience</a></li> <li><a href="/courses/cross-channel-user-experience/">Omnichannel Journeys and Customer Experience</a></li> <li><a href="/courses/personas/">Personas: Turn User Data Into User-Centered Design</a></li> <li><a href="/courses/persuasive-emotional-design/">Persuasive and Emotional Design</a></li> <li><a href="/courses/storytelling-ux/">Storytelling to Present UX Work</a></li> <li><a href="/courses/ux-basic-training/">UX Basic Training</a></li> <li><a href="/courses/ux-deliverables/">UX Deliverables</a></li> <li><a href="/courses/web-page-design/">Web Page UX Design</a></li> <li><a href="/courses/visual-design/">Visual Design Fundamentals</a></li> </ul> </section> <section class="half padded"> <h4>Content</h4> <ul class="no-bullet"> <li><a href="/courses/writing/">Writing Compelling Digital Copy</a><br>($2,000 higher fee, due to additional customization needs for this topic)</li> <li><a href="/courses/content-strategy/">Content Strategy and Governance</a></li> <li><a href="/courses/information-architecture/">Information Architecture</a></li> </ul> </section> <section class="half padded"> <h4>Research Methods</h4> <ul class="no-bullet"> <li><a href="/courses/usability-testing/">Usability Testing</a></li> <li><a href="/courses/user-interviews/">User Interviews</a></li> <li><a href="/courses/discovery/">Discovery: Building the Right Thing</a></li> <li><a href="/courses/ethnographic-user-experience-research/">Ethnographic UX Research: Diary Studies and Contextual Inquiries</a></li> <li><a href="/courses/measuring-ux/">Measuring UX and ROI</a></li> <li><a href="/courses/analytics-and-user-experience/">Analytics and User Experience</a></li> <li><a href="/courses/ux-statistics/">Statistics for UX</a></li> <li><a href="/courses/journey-mapping/">Journey Mapping to Understand Customer Needs</a></li> <li><a href="/courses/remote-studies/">Remote User Research</a></li> <li><a href="/courses/researchops/">ResearchOps: Scaling User Research</a></li> </ul> </section> <section class="half padded"> <h4>UX Management and Teamwork</h4> <ul class="no-bullet"> <li><a href="/courses/ux-leadership-skills-for-all/">UX Leader: Essential Skills for Any UX Practitioner</a></li> <li><a href="/courses/scaling-ux-design-and-user-research/">DesignOps: Scaling UX Design and Research</a></li> <li><a href="/courses/facilitating-ux-workshops/">Facilitating UX Workshops</a></li> <li><a href="/courses/lean-ux-and-agile/">Lean UX and Agile</a></li> <li><a href="/courses/service-design/">Service Blueprinting</a></li> <li><a href="/courses/one-person-ux-team/">The One-Person UX Team</a></li> <li><a href="/courses/roadmaps/">UX Roadmaps</a></li> <li><a href="/courses/product-and-ux/">Product and UX: Building Partnerships for Better Outcomes</a></li> <li><a href="/courses/customer-journey-management/">Customer-Journey Management</a></li> <li><a href="/courses/stakeholder-relationships/">Successful Stakeholder Relationships</a></li> <li><a href="/courses/content-strategy/">Content Strategy and Governance</a></li> </ul> </section> </div> </div> </section> <section class="mb-4"> <div class="collapsable-content"> <h2 class="only small large desktop">Frequently Asked Questions about Team Training</h2> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Frequently Asked Questions</h2> <div class="collapsable mobile collapsed"> <dl> <dt><strong>Q: How many people can attend? </strong></dt> <dd><strong>A: </strong>Each course is one full day, with up to 70 attendees. Please contact us if you have larger class sizes.</dd> <dt><strong>Q: Can we do multiple topics or courses? </strong></dt> <dd><strong>A:</strong> Yes, you can select several course topics and schedule multiple days of training. </dd> <dt><strong>Q: Is Team Training eligible for UX Certification credit? </strong><img alt='""' height="125" loading="lazy" src="https://media.nngroup.com/nng-uxc-badge.png" style="float:right" width="150"/></dt> <dd><strong>A:</strong> Yes. Participants in the workshop will be eligible to earn 1 <a href="https://www.nngroup.com/ux-certification/">UX Certification</a> credit for each team training course they attend. In order to earn a UX Certificate, each attendee must attend 5 different courses, and pass an online exam for each course. Courses can be completed in a single week,or spread out over time, and attended at a Team Training, at a UX Conference, or a combination. </dd> <dt><strong>Q: What’s the difference between “Team” and “Intensive” training? </strong></dt> <dd><strong>A:</strong> Our team trainings focus on mastering the most important concepts and UX techniques, using example materials we provide. By contrast, in the Intensive Applied format, you will work with your real problems, your real customer data, and your real constraints to begin identifying actionable solution. </dd> </dl> </div> </div> </section> <div class="only small large desktop"> <section class="padded contact"> <p><em>Contact us to learn more about Team Training:</em></p> <p><a href="mailto:training@nngroup.com">training@nngroup.com</a></p> <p><a href="tel:+1 (415) 636-5011">+1 (415) 636-5011</a></p> </p> </section> </div> </div> <div class="four wide sidebar"> <section class="m-mb-4"> <div class="collapsable-content"> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Upgrade to an Intensive Applied Workshop</h2> <div class="collapsable mobile collapsed"> <div class="small large desktop only"> <div class="upgrade outline generic tile mb-2"> <a href="/consulting/applied-workshops/"> <header><h2 class="only small large desktop">Upgrade to an Intensive Applied Workshop</h2></header> <div class="content"> <p> If your team needs to both learn advanced UX methods and <strong>begin applying those methods to your real design challenges</strong>, consider our 2-day custom workshop format. Learn more about <span class="blue">NN/g Intensive Applied Workshops</span>. </p> </div> <div class="media"> <img loading="lazy" class="fluid" src="https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> </div> </a> </div> </div> <div class="mobile only"> <p> If your team needs to both learn advanced UX methods and <strong>begin applying those methods to your real design challenges</strong>, consider our 2-day custom workshop format. Learn more about <a href="/consulting/applied-workshops/">NN/g Intensive Applied Workshops</a> </p> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/IMG_1090_copy_2000x1500.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> </div> </div> </div> </section> <div class="only small large desktop"> <section class="contact"> <h2>Contact us to learn more about Team Training:</h2> <p> <a href="mailto:training@nngroup.com">training@nngroup.com</a><br> <a href="tel:+1 (415) 636-5011">+1 (415) 636-5011</a> </p> </section> </div> <section class="comments m-mb-4"> <div class="collapsable-content"> <h2 class="only small large desktop">Team Training Participant Comments</h2> <h2 class="only mobile neutral collapse-link"><span class="icon fa fa-caret-right"></span> Team Training Participant Comments</h2> <div class="collapsable mobile collapsed"> <div class="comment"> <blockquote>"The NN/g training was both instructional for inexperienced individuals and stimulating for more experienced people. I'm confident that the training will improve the user experience of our website."</blockquote> <p class="attribution">Dave Scheirer, Manager, Interactive Marketing Strategy at Esri</p> </div> <div class="comment"> <blockquote>"We work at a major research university and we're expected to base our work on data. Nielsen Norman Group introduced us to the concepts of usability testing and then trained our staff to implement those concepts. Their methods are based on rigorous research drawn from many fields of social and hard science. When we've adhered to the rules we learned from NNG, we've been successful. When we've veered away from those rules, not so much."</blockquote> <p class="attribution">Steve Maravetz, Director of New Media at University of Iowa Health Care</p> </div> <div class="comment"> <blockquote>"NN/g brought a vast amount of best practice advice and examples and taught our various campus representatives skills to write and lay out usable content... This allowed us to implement an effective small group to design and manage the academy web strategy, yet leverage the entire campus to create excellent, tested, and usable content. Thank you Nielsen Norman Group."</blockquote> <p class="attribution">Scott Wade, Director of Information Technology Services (ITS) at The University of Montana Western</p> </div> </div> </div> </section> <div class="small large desktop only"> <section class="mt-6"> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/20190121_Hong_Kong-010.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/20190121_Hong_Kong-010.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/20190121_Hong_Kong-010.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/20170900_NYC-026_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/20170900_NYC-026_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/20170900_NYC-026_2000x1500.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/20171201_Vegas-116_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/20171201_Vegas-116_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/20171201_Vegas-116_2000x1500.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/IMG_9269_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/IMG_9269_2000x1500.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/IMG_9269_2000x1500.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <img loading="lazy" class="fluid mb-2" src="https://media.nngroup.com/media/pagebits/data/images/20181020_NYC-028.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/pagebits/data/images/20181020_NYC-028.jpg.600x450_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/pagebits/data/images/20181020_NYC-028.jpg.1200x900_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> </section> </div> <div class="only mobile"> <section class="contact"> <p><em>Contact us to learn more about Team Training:</em></p> <p> <a href="mailto:training@nngroup.com">training@nngroup.com</a><br> <a href="tel:+1 (415) 636-5011">+1 (415) 636-5011</a> </p> </section> </div> </div> </div> </div> </section> </main> <footer class="footer"> <div class="wrapper row"> <div class="subscribe"> <h2 class="title-large">Subscribe to Our Newsletter</h2> <p class="body-medium">Get weekly UX articles, videos, and upcoming training events straight to your inbox.</p> <form class="form-validated" action="https://nngroup.us4.list-manage.com/subscribe/post?u=538d934a891681a5d850bb4e5&id=7f29a2b335" id="subscribe-form" method="post" name="mc-embedded-subscribe-form" novalidate="" > <div class="form-field"> <div class="outline"> <label class="label-medium">Email</label> <input class="body-small" id="newsletter-subscribe-email" placeholder="norman@gmail.com" name="EMAIL" type="email" value=""> </div> <div class="error-local"></div> </div> <input class="button-fill button-small" name="subscribe" type="submit" value="Subscribe"> </form> </div> <div class="follow"> <h2 class="title-large">Follow Us</h2> <ul> <li class="label-large"> <a href="https://www.linkedin.com/company/nielsen-norman-group"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-linkedin.svg" alt=""> LinkedIn </a> </li> <li class="label-large"> <a href="https://www.instagram.com/nngux"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-instagram.svg" alt=""> Instagram </a> </li> <li class="label-large"> <a href="https://www.youtube.com/channel/UC2oCugzU6W8-h95W7eBTUEg"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-youtube.svg" alt=""> Youtube </a> </li> <li class="label-large"> <a href="https://podcasters.spotify.com/pod/show/nngroup "> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-podcast.svg" alt=""> Podcast </a> </li> <li class="label-large"> <a href="https://twitter.com/nngroup"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-x.svg" alt=""> X (Twitter) </a> </li> <li class="label-large"> <a href="https://www.facebook.com/nngux"> <img width="32" loading="lazy" src="https://media.nngroup.com/static/img/icons/icon-social-facebook.svg" alt=""> Facebook </a> </li> </ul> </div> </div> <section class="navigation"> <div class="wrapper"> <ul> <li><span class="title-small">Certification</span> <ul> <li class="body-large"> <a href="/ux-certification/">What is UX Certification?</a> </li> <li class="body-large"> <a href="/ux-certification/specialties/">Specialties</a> </li> <li class="body-large"> <a href="/ux-certification/exams/">Exams</a> </li> <li class="body-large"> <a href="/ux-certification/people/">UX Certified People</a> </li> </ul> </li> <li> <span class="title-small">UX Training</span> <ul> <li class="body-large"> <a href="/courses/">All Courses</a> </li> <li class="body-large"> <a href="/training/live-courses/">Live Online Courses</a> </li> <li class="body-large"> <a href="/team-training/">Private Team Training</a> </li> <li class="body-large"> <a href="/course-calendar/">Course Calendar</a> </li> </ul> </li> <li> <span class="title-small">Consulting</span> <ul> <li class="body-large"> <a href="/consulting/expert-review/">Expert Review</a> </li> <li class="body-large"> <a href="/consulting/user-testing/">User Testing</a> </li> <li class="body-large"> <a href="/consulting/user-research/">Customized Research</a> </li> <li class="body-large"> <a href="/consulting/applied-workshops/">Applied Workshops</a> </li> <li class="body-large"> <a href="/consulting/keynote-speaking/">Keynote Speaking</a> </li> </ul> </li> <li> <span class="title-small">Free Guidance</span> <ul> <li class="body-large"> <a href="/articles/">Articles & Videos</a> </li> <li class="body-large"> <a href="https://podcasters.spotify.com/pod/show/nngroup">The NN/g UX Podcast</a> </li> </ul> </li> <li> <span class="title-small">About</span> <ul> <li class="body-large" > <a href="/about/why-nng/">Why NN/g</a> </li> <li class="body-large" > <a href="/about/">About Us</a> </li> <li class="body-large" > <a href="/people/">People</a> </li> <li class="body-large" > <a href="/about/about-client-list/">Clients</a> </li> <li class="body-large" > <a href="/about/contact/">Contact</a> </li> <li class="body-large" > <a href="/return-policy/">Return Policy</a> </li> </ul> </li> </ul> </div> </section> <div class="copyright"> <div class="wrapper"> <p><a href="/copyright-and-reprint-info/">Copyright</a> © 1998-2024 Nielsen Norman Group, All Rights Reserved. </p> <ul> <li id ="cookie-preferences"><a href="javascript:Cookiebot.show();">Cookie Preferences</a></li> <li><a href="/cookie-declaration/">Cookie Declaration</a></li> <li><a href="/privacy-policy/">Privacy Policy</a></li> </ul> </div> </div> </footer> <button class="back-to-top" title="Back to top"><span class="text"><span class="fas fa-caret-up arrow" aria-hidden="true"></span><br>Top</span></button> <script src="https://media.nngroup.com/static/js/output.dac7ffbca904.js" defer></script> <script> function pushCookieConsent() { Cookiebot.consent.preferences&&window.dataLayer.push({event:"cookieconsent_preferences"}); Cookiebot.consent.statistics&&window.dataLayer.push({event:"cookieconsent_statistics"}); Cookiebot.consent.marketing&&window.dataLayer.push({event:"cookieconsent_marketing"}); }; window.addEventListener('CookiebotOnAccept', function (e) { pushCookieConsent(); if (Cookiebot.consent.statistics) { // Tell Convert A/B testing that consent has been given window._conv_q = window._conv_q || []; window._conv_q.push(['consentGiven']); } }); window.addEventListener('CookiebotOnDecline', function (e) {}); </script> </body> </html>