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Campus-wide Software Licenses | IT Services
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Conferencing Solutions<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=40" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"40"}" data-drupal-link-system-path="node/21"><span>Cloud, Data Centre and Server Hosting<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/cloud-hosting-azure-aws" class="t-nav-link" data-drupal-link-system-path="node/4651"><span>Cloud Hosting (Azure / AWS)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/devops-engineering" class="t-nav-link" data-drupal-link-system-path="node/4796"><span>DevOps Engineering<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/network-operation-centre-system-monitoring" class="t-nav-link" data-drupal-link-system-path="node/4801"><span>Network Operation Centre (System Monitoring)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/server-hosting-data-centre-management" class="t-nav-link" data-drupal-link-system-path="node/4631"><span>Server Hosting & Data Centre Management<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=46" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"46"}" data-drupal-link-system-path="node/21"><span>IT Security<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/security-assessment-and-review" class="t-nav-link" data-drupal-link-system-path="node/3686"><span>Security Assessment and Review<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/endpoint-security-management" class="t-nav-link" data-drupal-link-system-path="node/4676"><span>Endpoint Security Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/firewall-security-policies" class="t-nav-link" data-drupal-link-system-path="node/4781"><span>Firewall Security Policies<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/policy-advice" class="t-nav-link" data-drupal-link-system-path="node/4686"><span>Policy Advice<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/security-information-and-event-management" class="t-nav-link" data-drupal-link-system-path="node/4666"><span>Security Information and Event Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/server-security-management" class="t-nav-link" data-drupal-link-system-path="node/4681"><span>Server Security Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/system-vulnerability-scanning" class="t-nav-link" data-drupal-link-system-path="node/4656"><span>System Vulnerability Scanning<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-application-firewall" class="t-nav-link" data-drupal-link-system-path="node/4786"><span>Web Application Firewall<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-application-inspect" class="t-nav-link" data-drupal-link-system-path="node/4661"><span>Web Application Inspect<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=45" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"45"}" data-drupal-link-system-path="node/21"><span>Network Connectivity and Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/wired-connection" class="t-nav-link" data-drupal-link-system-path="node/3376"><span>Wired Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-private-network-vpn" class="t-nav-link" data-drupal-link-system-path="node/3381"><span>Virtual Private Network (VPN)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/on-campus-wi-fi-connection" class="t-nav-link" data-drupal-link-system-path="node/3386"><span>On-campus Wi-Fi Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/off-campus-wi-fi-connection" class="t-nav-link" data-drupal-link-system-path="node/3391"><span>Off-campus Wi-Fi Connection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/internet-things-iot-connections" class="t-nav-link" data-drupal-link-system-path="node/3396"><span>Internet-of-Things (IoT) Connections<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/domain-name-application-and-management" class="t-nav-link" data-drupal-link-system-path="node/3361"><span>Domain Name Application and Management<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=42" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"42"}" data-drupal-link-system-path="node/21"><span>End User Computing and Desktop Management<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/cloud-storage" class="t-nav-link" data-drupal-link-system-path="node/5321"><span>Cloud Storage<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/computer-set-and-configurations" class="t-nav-link" data-drupal-link-system-path="node/5001"><span>Computer Set Up and Configurations<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/computers-management-lecture-theatres-and-classrooms" class="t-nav-link" data-drupal-link-system-path="node/3461"><span>Computers Management in Lecture Theatres and Classrooms<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/data-removal-service" class="t-nav-link" data-drupal-link-system-path="node/5066"><span>Data Removal Service<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/desktop-management" class="t-nav-link" data-drupal-link-system-path="node/4726"><span>Desktop Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/express-terminals" class="t-nav-link" data-drupal-link-system-path="node/3471"><span>Express Terminals<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/robotic-process-automation" class="t-nav-link" data-drupal-link-system-path="node/4606"><span>Robotic Process Automation<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/information-classification-and-protection" class="t-nav-link" data-drupal-link-system-path="node/5131"><span>Information Classification and Protection<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/mobile-device-management" class="t-nav-link" data-drupal-link-system-path="node/4806"><span>Mobile Device Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/open-access-terminals" class="t-nav-link" data-drupal-link-system-path="node/4996"><span>Open Access Terminals<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-survey" class="t-nav-link" data-drupal-link-system-path="node/3681"><span>Online Survey<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/printer-print-queue-management" class="t-nav-link" data-drupal-link-system-path="node/4991"><span>Printer & Print Queue Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/remote-desktop" class="t-nav-link" data-drupal-link-system-path="node/3591"><span>Remote Desktop<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/shared-network-drive" class="t-nav-link" data-drupal-link-system-path="node/3601"><span>Shared Network Drive<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/teaching-studios-computer-laboratories" class="t-nav-link" data-drupal-link-system-path="node/3466"><span>Teaching Studios (Computer Laboratories)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/url-shortener-shorturl" class="t-nav-link" data-drupal-link-system-path="node/4966"><span>URL Shortener (ShortURL)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-desktop-service" class="t-nav-link" data-drupal-link-system-path="node/3476"><span>Virtual Desktop Service<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/e-signature-service" class="t-nav-link" data-drupal-link-system-path="node/7981"><span>e-Signature Service<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=39" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"39"}" data-drupal-link-system-path="node/21"><span>Printing and Scanning Facilities<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/printing-teaching-studios" class="t-nav-link" data-drupal-link-system-path="node/3846"><span>Printing in Teaching Studios<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/free-quota-printing-students" class="t-nav-link" data-drupal-link-system-path="node/3851"><span>Free Quota Printing for Students<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/charged-printing-students" class="t-nav-link" data-drupal-link-system-path="node/3856"><span>Charged Printing for Students<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/scanning-facilities" class="t-nav-link" data-drupal-link-system-path="node/3861"><span>Scanning Facilities<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/multiple-choice-scanning-using-omr" class="t-nav-link" data-drupal-link-system-path="node/4691"><span>Multiple Choice Scanning Using OMR<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-active t-dropdown"> <a href="/its/services-facilities?c=47" class="t-nav-link t-active t-dropdown-toggle" data-drupal-link-query="{"c":"47"}" data-drupal-link-system-path="node/21"><span>Software Licenses and Deployment<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/software-copyright-management" class="t-nav-link" data-drupal-link-system-path="node/3616"><span>Software Copyright Management<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/software-mass-deployment" class="t-nav-link" data-drupal-link-system-path="node/3611"><span>Software Mass Deployment<i class=""></i></span></a> </li> <li class="t-dropdown-item t-active"> <a href="/its/services-facilities/campus-wide-software-licenses" class="t-nav-link t-active is-active" data-drupal-link-system-path="node/4711"><span>Campus-wide Software Licenses<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=48" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"48"}" data-drupal-link-system-path="node/21"><span>Teaching and Learning Support<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/learning-management-system" class="t-nav-link" data-drupal-link-system-path="node/3691"><span>Learning Management System<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/virtual-classroom" class="t-nav-link" data-drupal-link-system-path="node/4716"><span>Virtual Classroom<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/class-response-system" class="t-nav-link" data-drupal-link-system-path="node/3706"><span>In-class Response System<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/plagiarism-check" class="t-nav-link" data-drupal-link-system-path="node/3701"><span>Plagiarism Check<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/lecture-capture" class="t-nav-link" data-drupal-link-system-path="node/3676"><span>Lecture Capture<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-test" class="t-nav-link" data-drupal-link-system-path="node/3576"><span>Online Test<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/gartner" class="t-nav-link" data-drupal-link-system-path="node/5051"><span>Gartner<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/grammarly" class="t-nav-link" data-drupal-link-system-path="node/7056"><span>Grammarly<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=49" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"49"}" data-drupal-link-system-path="node/21"><span>User Communication and Training<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/online-courses-linkedin-learning" class="t-nav-link" data-drupal-link-system-path="node/3661"><span>Online Courses (LinkedIn Learning)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-forum" class="t-nav-link" data-drupal-link-system-path="node/3666"><span>IT Forum<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/it-news" class="t-nav-link" data-drupal-link-system-path="node/3651"><span>IT News<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities?c=44" class="t-nav-link t-dropdown-toggle" data-drupal-link-query="{"c":"44"}" data-drupal-link-system-path="node/21"><span>Web Hosting<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/departmental-web-design-template" class="t-nav-link" data-drupal-link-system-path="node/3766"><span>Departmental Web Design Template<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/static-web-hosting" class="t-nav-link" data-drupal-link-system-path="node/3401"><span>Static Web Hosting<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/web-content-management-platform-drupal" class="t-nav-link" data-drupal-link-system-path="node/3746"><span>Web Content Management Platform (Drupal)<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/microsoftnet-application-hosting" class="t-nav-link" data-drupal-link-system-path="node/3421"><span>Microsoft.NET Application Hosting<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/personal-web-hosting" class="t-nav-link" data-drupal-link-system-path="node/3456"><span>Personal Web Hosting<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--expanded t-dropdown"> <a href="/its/services-facilities" class="t-nav-link t-dropdown-toggle" data-drupal-link-system-path="node/21"><span>High-Performance Computing (HPC) and Research Computing<i class=""></i></span></a> <ul class="t-dropdown-menu t-menu-level-1"> <li class="t-dropdown-item"> <a href="/its/services-facilities/hpc-account-request" class="t-nav-link" data-drupal-link-system-path="node/4856"><span>HPC Account Request<i class=""></i></span></a> </li> <li class="t-dropdown-item"> <a href="/its/services-facilities/aimachine-learning-environment" class="t-nav-link" data-drupal-link-system-path="node/4866"><span>AI/Machine Learning Environment<i class=""></i></span></a> </li> </ul> </li> <li class="nav-item menu-item--collapsed"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>Smart Campus and AV<i class=""></i></span></a> </li> <li class="nav-item menu-item--collapsed"> <a href="/its/services-facilities" class="t-nav-link" data-drupal-link-system-path="node/21"><span>User Support<i class=""></i></span></a> </li> </ul> </nav> <div data-block-plugin-id="entity_field:node:field_cityu_service_contact" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-contact"> <h2>Contact Information</h2> <div class="content"> <div class="field field--name-field-cityu-service-contact field--type-entity-reference field--label-hidden field__item"> <div > <div class="field field--name-title field--type-string field--label-hidden field__item">IT Service Desk</div> <div class="field field--name-field-cityu-poi-telephone field--type-string field--label-above"> <div class="field__label">Telephone</div> <div class="field__item"> <p><a href="tel:+852 3442-8340">+852 3442-8340</a></p> </div> </div> <div class="field field--name-field-cityu-poi-email field--type-email field--label-above"> <div class="field__label">E-mail</div> <div class="field__item"><a href="mailto:IT.ServiceDesk@cityu.edu.hk">IT.ServiceDesk@cityu.edu.hk</a></div> </div> <div class="field field--name-field-cityu-enquiry field--type-link field--label-above"> <div class="field__label">Others</div> <div class="field__item"><a href="https://teams.microsoft.com/l/chat/0/0?users=cschelp%40um.cityu.edu.hk">Microsoft Teams</a></div> </div> </div> </div> </div> </div> <div data-block-plugin-id="entity_field:node:field_cityu_service_location" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-location"> <h2>Location</h2> <div class="content"> <div class="field field--name-field-cityu-service-location field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <div > <a href="https://cityuweb.wcm.cityu.edu.hk/about/campus/map#code:CSC-SVC" >4/F, Li Dak Sum Yip Yio Chin Academic Building, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon Tong, Kowloon, Hong Kong SAR </a> </div> </div> </div> </div> </div> </div> </div> <div class="col-lg-9 region-lg-9"> <div class="region-main"> <div data-block-plugin-id="entity_field:node:title" class="block block-ctools-block block-entity-fieldnodetitle"> <div class="content"> <div class="field field--name-title field--type-string field--label-hidden"><h1>Campus-wide Software Licenses</h1></div> </div> </div> <div data-block-plugin-id="field_block:node:cityu_service:field_cityu_service_target" class="block block-layout-builder block-field-blocknodecityu-servicefield-cityu-service-target block-entity-fieldnodefield-cityu-service-target"> <div class="content"> <div class="field field--name-field-cityu-service-target field--type-entity-reference field--label-hidden field__items"> for Staff<span>, </span>Students</div> </div> </div> <div data-block-plugin-id="entity_field:node:body" class="block block-ctools-block block-entity-fieldnodebody"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The University purchased software licenses and subscriptions for teaching, learning and research purposes, which are available in staff and student PCs through the 'Work Desk' icon on the Windows Desktop. Some software, however, may require separate subscription at substantial discount under the enterprise agreement. The following software licenses or enterprise agreements are currently available:</p> <h4>Adobe</h4> <p>The University has signed an <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/stafflan/adobe-license.htm" target="_blank">Enterprise Term License Agreement (ETLA)</a> with Adobe which allows staff to use Adobe Document Cloud (DC) and Adobe Creative Cloud (CC) subscriptions at lower annual cost. During the subscription period, licensed users can install and use the latest versions of the subscribed software on multiple devices with their user accounts, or in a specific university device.</p> <h4>Microsoft</h4> <p>The University has subscribed to the <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/stafflan/ms-license.htm" target="_blank">Microsoft Enrollment for Education Solutions (EES)</a> that enables departments to install any version of the Microsoft Software ("software") covered in the agreement on their owned/leased computers for teaching or office work during the licensed period. For regular full-time and part-time students, they are entitled to Microsoft 365 Apps for Students, under which they can also install and use the latest versions of Microsoft Office via the Microsoft EES on up to a maximum of five machines (PCs or Macs) that are owned and used by the students during their studies at the University. Students can also run Office Mobile for Android or Office Mobile for iPhone on up to 5 mobile devices.</p> <h4>VMware</h4> <p>The University has signed an <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/stafflan/central-sw-vmware.htm" target="_blank">Enterprise License Agreement (ELA)</a> with VMware for using their software and support service. The ELA entitles CityU to have unlimited rights to deploy the latest version of the corresponding VMware software. During the course of using the VMware software, if staff or departments require support from VMware on any issues encountered, they can raise the issue to VMware via <a class="ck-link-external" href="https://cam.cityu.edu.hk/camWorkRequestSubmit.aspx" target="_blank">CSC Work Request</a>. The CSC will either help resolving the issue or route the requests to VMware for following up.</p> <h4>MathWorks</h4> <p>The University has subscribed to the MathWorks <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/central-sw-tah.htm" target="_blank">Total Academic Headcount (TAH)</a> license, providing the campus community with easy access to MATLAB, Simulink and all eligible MathWorks products (80+ tools). The TAH license allows installation of these products on university-owned or personally-owned computers for teaching, research, and learning purposes. MATLAB Online is also available for accessing MATLAB from a web browser using a computer, tablet or smartphone. Comprehensive training materials are also available online for staff/students to learn using these software at their own pace.</p> <h4>SPSS</h4> <p>The University has joined the <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/stafflan/central-sw-spss.htm" target="_blank">SPSS Site Licensing Programme</a> for the Joint Universities Computer Centre Limited (JUCC) in which the site license fee is substantially discounted but shared amongst the participating JUCC institutions based on usage. Departments are required to share the license fees, which is currently covered by the Computing Services Centre subject to budget availability.</p> <h4>Sophos Endpoint Protection</h4> <p>The University has acquired the licenses of <a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/facilities/sophos.htm" target="_blank">Sophos Endpoint Protection</a> for Windows & Mac operating systems, which can be installed in University-owned computers and users’ personal computers.</p> </div> </div> </div> <div data-block-plugin-id="entity_field:node:field_cityu_service_description" class="block block-ctools-block block-entity-fieldnodefield-cityu-service-description"> <div class="content"> <div class="field field--name-field-cityu-service-description field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--cityu-accordion paragraph--view-mode--default"> <div class="field field--name-field-cityu-accordion-items field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--cityu-accordion-item paragraph--view-mode--default expended"> <h2 class="field field--name-field-cityu-title field--type-string field--label-hidden field__items"> User Guides & FAQs <div class="open-plus" tabindex="0"></div> </h2> <div class="clearfix text-formatted field field--name-field-cityu-content field--type-text-long field--label-hidden field__item"><ul class="content-link-list"> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/services/M365Apps/M365Apps_setup_guide.htm" target="_blank">How to install Microsoft Apps (e.g. Word, Excel PowerPoint) in M365</a></li> <li><a class="ck-link-external" href="https://www.cityu.edu.hk/csc/deptweb/services/M365Apps/M365_Apps_students.htm" target="_blank">Frequently Asked Questions on Microsoft 365 Apps</a></li> </ul> </div> </div> </div> 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