Privacy

Privacy Policy

How Cinxe collects, uses, processes, and protects information across your workspace.

Last updated: May 1, 2026
Overview

Cinxe respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our products, services, and features.

Information we collect
  • Account information such as your name, email address, and profile details.
  • Messages, prompts, files, and images you choose to submit or upload.
  • Usage information such as interactions, activity patterns, and feature usage.
  • Technical information used for reliability, security, and debugging.
How we use your data
  • Provide AI responses, workspace tools, and product functionality.
  • Improve performance, quality, safety, reliability, and user experience.
  • Maintain platform security, detect abuse, and protect accounts.
  • Support billing, account access, operations, and troubleshooting.
AI processing

Your messages, prompts, uploaded files, images, and submitted content may be processed by AI systems to generate responses and power Cinxe features.

Cinxe may use third-party AI infrastructure or model providers when needed to deliver product functionality. Cinxe does not sell your personal data.

Data security

We use reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

No online service, storage system, or transmission method can be guaranteed to be completely secure.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, or limit certain account or usage data.

You may request deletion of your account and associated data, subject to legal, billing, fraud-prevention, security, or operational requirements.

Data retention

Cinxe may retain information for operational, security, legal, compliance, billing, or platform integrity reasons for as long as reasonably necessary.

Contact

For privacy-related questions, requests, or concerns, contact support@cinxe.ai.

Related pages
If you have a privacy concern, include the page or workflow involved, what happened, and the account email linked to your workspace when possible.