CINXE.COM

Join the conversation | Community

<!DOCTYPE html> <html lang="en"> <head> <meta name="robots" content="noindex, nofollow" /> <style type="text/css"> @import url('https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,400;0,500;0,600;0,700;0,800;1,400;1,500;1,600;1,700;1,800&display=swap'); </style> <!-- Personalisation --> <style> /* DEFAULT JOIN THE COMMUNITY NAV. */ /* CUSTOM JOIN THE COMMUNITY NAV. */ .widget-container--index-22 { display: none; } /* CONNECT, LEARN, SHARE USERS BANNER */ .widget-container--index-14 { display: none; } /* JOIN THE COMMUNITY VISITORS BANNER */ .widget-container--index-15 { display: none; } /* HIDING COUNTER ON FIN PAGE */ .qa-forum-overview-category-counter { display: none; } .qa-forum-overview-post-counter{ display:none; } /* HIDING USER TIPS IN CATEGORIES */ #category-29 { display: none; } #category-39{ display: none; } #category-40 { display: none; } #category-3 { display: none; } .js-content-3 div:nth-child(n+3){ border-style:none; } .forum-list{ border: none !important; } /* HIDING "OPTIONAL" */ .topic-create_product-areas .text--meta{ display:none; } /* FONTS */ @font-face { font-family: "TT Norms Pro Normal"; src: url("https://fonts.intercomcdn.com/tt-norms-pro/TTNormsPro-Normal.woff") format("woff"); font-weight: normal; font-style: normal; font-display: auto; } @font-face { font-family: "TT Norms Pro"; src: url("https://fonts.intercomcdn.com/tt-norms-pro/TTNormsPro-Bd.woff") format("woff"); font-style: normal; font-display: auto; } </style> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WB899HL');</script> <!-- End Google Tag Manager --> <!-- INTERCOM TRACKER --> <script src="//dp3rct5vic41c.cloudfront.net/gtm.latest.js"></script> <script> window.IntercomGTM = new window.GTM(); window.onload = function() { window.IntercomGTM.recordPageView() } </script> <script> window.intercomSettings = { api_base: "https://api-iam.intercom.io", app_id: "tx2p130c" }; </script> <script> // We pre-filled your app ID in the widget URL: 'https://widget.intercom.io/widget/tx2p130c' (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/tx2p130c';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(document.readyState==='complete'){l();}else if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(); </script> <style> .group-overview-item.card-widget-wrapper { display: none; } </style> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="format-detection" content="telephone=no"> <meta name="HandheldFriendly" content="true" /> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <link rel="shortcut icon" type="image/png" href="https://uploads-eu-west-1.insided.com/intercom-en/attachment/0712b557-293b-411c-8da6-fa508aaa8874_thumb.png" /> <title>Join the conversation | Community</title> <meta name="description" content="On the Forum you can ask questions or take part in discussions."> <meta property="og:title" content="Join the conversation | Community"/> <meta property="og:type" content="website" /> <meta property="og:url" content="https://community.intercom.com/conversations-9/how-are-you-today-8478"/> <meta property="og:description" content="On the Forum you can ask questions or take part in discussions." /> <meta property="og:image" content="https://uploads-eu-west-1.insided.com/intercom-en/attachment/abd347dc-1a1e-4075-b4e7-1b04b96a22d9_thumb.jpg"/> <meta property="og:image:secure_url" content="https://uploads-eu-west-1.insided.com/intercom-en/attachment/abd347dc-1a1e-4075-b4e7-1b04b96a22d9_thumb.jpg"/> <link rel="canonical" href="https://community.intercom.com/conversations-9/how-are-you-today-8478" /> <style id="css-variables">@font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #f1f1f1ff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: TT Norms Pro;--config--main-button-base-font-weight: 600;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: none;--config--main-color-alert: #fc5b3fff;--config--main-color-brand: #0057ffff;--config--main-color-brand-secondary: #041527ff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f1f1f1ff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #fc5b3fff;--config--main-color-night: #242424ff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #00b4d8ff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: TT Norms Pro;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: TT Norms Pro;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #0057ffff;--config-anchor-base-hover-color: #0057ffff;--config-avatar-notification-background-color: #0057ffff;--config-body-background-color: #ffffffff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: rgba(237, 89, 55, 0.15);--config-button-cancel-active-border-color: #C53311;--config-button-cancel-active-color: #ed5937;--config-button-cancel-background-color: transparent;--config-button-cancel-border-color: #ed5937;--config-button-cancel-border-radius: 24px;--config-button-cancel-border-width: 2px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #ed5937;--config-button-cancel-hover-background-color: rgba(237, 89, 55, 0.1);--config-button-cancel-hover-border-color: #DD3913;--config-button-cancel-hover-color: #ed5937;--config-button-cta-active-background-color: #fff;--config-button-cta-active-border-color: #0057ff;--config-button-cta-active-border-width: 2px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #0057ff;--config-button-cta-background-color: #0057ff;--config-button-cta-border-color: #0057ff;--config-button-cta-border-radius: 24px;--config-button-cta-border-width: 2px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #fff;--config-button-cta-focus-background-color: #0054f5ff;--config-button-cta-focus-border-color: #004ee6ff;--config-button-cta-focus-border-width: 2px;--config-button-cta-focus-color: #fff;--config-button-cta-hover-background-color: #fff;--config-button-cta-hover-border-color: #0057ff;--config-button-cta-hover-border-width: 2px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #0057ff;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #414950;--config-button-secondary-active-border-color: #414950;--config-button-secondary-active-border-width: 2px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #fff;--config-button-secondary-background-color: #64707b;--config-button-secondary-border-color: #64707b;--config-button-secondary-border-radius: 24px;--config-button-secondary-border-width: 2px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #fff;--config-button-secondary-focus-background-color: #020910ff;--config-button-secondary-focus-border-color: #020910ff;--config-button-secondary-focus-border-width: 2px;--config-button-secondary-focus-color: #fff;--config-button-secondary-hover-background-color: #4D565E;--config-button-secondary-hover-border-color: #4D565E;--config-button-secondary-hover-border-width: 2px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #fff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: rgba(42, 170, 225, 0.15);--config-button-toggle-active-border-color: #177BA6;--config-button-toggle-active-color: #2aaae1;--config-button-toggle-background-color: transparent;--config-button-toggle-border-color: #2aaae1;--config-button-toggle-border-radius: 24px;--config-button-toggle-border-width: 2px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #2aaae1;--config-button-toggle-filled-background-color: #0057ffff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #004ee6ff;--config-button-toggle-hover-background-color: rgba(42, 170, 225, 0.1);--config-button-toggle-hover-border-color: #1A8CBD;--config-button-toggle-hover-color: #2aaae1;--config-button-toggle-on-active-background-color: rgba(42, 170, 225, 0.75);--config-button-toggle-on-active-border-color: #2aaae1;--config-button-toggle-on-active-color: #fff;--config-button-toggle-on-background-color: rgba(42, 170, 225, 0.6);--config-button-toggle-on-border-color: #2aaae1;--config-button-toggle-on-border-radius: 24px;--config-button-toggle-on-border-width: 2px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #fff;--config-button-toggle-on-hover-background-color: rgba(42, 170, 225, 0.7);--config-button-toggle-on-hover-border-color: #2aaae1;--config-button-toggle-on-hover-color: #fff;--config-button-toggle-outline-background-color: #0057ffff;--config-button-toggle-outline-color: #0057ffff;--config-button-toggle-outline-pseudo-color: #0057ffff;--config-button-toggle-outline-spinner-color: #0057ffff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #242424ff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #0057ffff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #242424ff;--config-editor-comment-toolbar-button-hover-color: #0057ffff;--config-footer-background-color: #242424ff;--config-footer-color: #fff;--config-header-color: #041527ff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #ffffffff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #0057ffff;--config-link-base-color: #242424ff;--config-link-base-hover-color: #0057ffff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #ffffff;--config-main-navigation-border-bottom-color: #f1f1f1;--config-main-navigation-border-top-color: #f1f1f1;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #1a1a1a;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: #041527;--config-main-navigation-nav-font-weight: normal;--config-main-navigation-nav-link-color: #041527;--config-main-navigation-search-placeholder-color: #041527ff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #0057ffff;--config-meta-text-color: #041527ff;--config-notification-widget-background-color: #f1f1f1ff;--config-notification-widget-color: #041527ff;--config-pagination-active-page-color: #0057ffff;--config-paging-item-hover-color: #0057ffff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #041527ff;--config-sidebar-widget-font-family: TT Norms Pro;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #242424ff;--config-tag-modify-link-color: #0057ffff;--config-tag-pill-background-color: #f0f2f6;--config-tag-pill-hover-background-color: #8ce3ffff;--config-tag-pill-hover-border-color: #0057ffff;--config-tag-pill-hover-color: #0057ffff;--config-thread-list-best-answer-background-color: #00b4d80d;--config-thread-list-best-answer-border-color: #00b4d8ff;--config-thread-list-mod-break-background: #0057ff0d;--config-thread-list-mod-break-border-color: #0057ffff;--config-thread-list-sticky-topic-background: #0057fff2;--config-thread-list-sticky-topic-border-color: #0057ffff;--config-thread-list-sticky-topic-flag-color: #0057ffff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #00b4d8ff;--config-thread-pill-author-background-color: #0057ffff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #ffd935ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #0057ffff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #00b4d8ff;--config-topic-page-answered-field-link-color: #0057ffff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #0057ffff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #f1f1f1ff;--config-topic-question-color: #ffd935ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #041527ff;--config-widget-cta-color: #ffffffff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #041527ff;--config-widget-tabs-forum-list-header-hover-color: #0057ffff;--config-card-border-radius: 8px;--config-card-border-width: 0;--config-card-background-color: #F1F1F1F1;--config-card-hover-background-color: #F1F1F1F1;--config-card-hover-title-color: #0057FF;--config-card-hover-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16);--config-card-active-background-color: #F1F1F1F1;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-sidebar-widget-username-color: #242424ff;--config-username-hover-color: #0057ffff;--config-username-hover-decoration: none;--config-button-border-width: 2px;--config-button-border-radius: 24px;--config-button-cta-hover-border-radius: 24px;--config-button-cta-active-border-radius: 24px;--config-button-secondary-hover-border-radius: 24px;--config-button-secondary-active-border-radius: 24px;--config-button-toggle-hover-border-radius: 24px;--config-button-toggle-active-border-radius: 24px;--config-button-toggle-on-hover-border-radius: 24px;--config-button-toggle-on-active-border-radius: 24px;--config-button-cancel-hover-border-radius: 24px;--config-button-cancel-active-border-radius: 24px;--config-button-toggle-hover-border-width: 2px;--config-button-toggle-active-border-width: 2px;--config-button-toggle-on-hover-border-width: 2px;--config-button-toggle-on-active-border-width: 2px;--config-button-cancel-hover-border-width: 2px;--config-button-cancel-active-border-width: 2px;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link href="https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/css/forum.css" id='main-css' rel="stylesheet" type="text/css" /> <script nonce="">if (!(window.CSS && CSS.supports('color', 'var(--fake-var)'))) { document.head.removeChild(document.getElementById('main-css')) document.write('<link href="/destination.css" rel="stylesheet" type="text/css"><\x2flink>'); }</script> <style> /* Note: We recommend inviting a professional web developer to work with Custom Css. Test your code on a staging environment before publishing. Please note that updates to the core platform could negatively affect your custom code. If you do not have access to a developer, inSided can provide Professional Services - please reach out to support@insided.com */ *{ font-family: "TT Norms Pro Normal" !important; } body{ font-size: 15px; font-weight: 300 !important; } .thread-list-title .thread-list-view-description { font-weight: 300; } h1{ font-family: "TT Norms Pro Normal"; font-size: 50px; } .qa-subForum-header .main-menu-trigger{ font-size:15px; } /* "FORUM SUPPORT" FONT */ .main-menu-trigger { font-size:15px; } /* PRODUCT UPDATES FONT */ .cke_panel_container, .post__content.post__content--new-editor { font-size: 16px } /* ASK YOUR QUESTION BUTTON .moveUp{ margin-top: -32px; } */ /* WELCOME PARTY HEADER */ .forum-featured-image__content{ margin-left:30%; } /* QUICK LINKS WIDGET */ .homepage-widget-container--index-10 p{ font-size: 15.5px; } /* RECENT ACTIVITY FONT */ p{ font-size: 16px; } .qa-topic-title{ font-size:18px; font-weight: 900; } /* CONNECT LEARN SHARE BANNER */ .homepage-widget-container--index-15 .text-left{ width:600px; } /* HEADER BANNER FONT */ .brand-hero .brand-hero-title { color: #000; margin: auto !important; font-size: 46px; } .qa-brand-hero-subtitle{ font-size:18px !important; line-height:34px; } .brand-hero .brand-hero-subtitle { color: #000; font-weight: 300; } .qa-page-title{ font-size: 50px; } /* QUICK LINK IMAGES */ .widget-container--index-6 .quicklink__title{ text-align: center; margin-top:-40px; padding-left:10%; } /* HIDE PRODUCT AREA */ .featured-topic__product-area{ display: none; } .widget-container--index-6 .card-widget-title{ font-size: 17px; text-align: center; margin-top: -13px; height: 14px; } .widget-container--index-6 .quicklink__hero.padding__icon { margin-top: -10px; width:60px; background-size: 32px !important; } .box--user-activities .tabs--spaced .sections__nav .tabs--nav__container .tabs--nav{ background-color: #00B4D8; } .box--user-activities{ padding: 0px; } /* ASK YOUR QUESTION BUTTON */ .product-box{ border-radius: 10px; border: 1px solid #d5d6da; margin-top: -60px; padding-left: 25px; padding-top: 20px; } .product{ border-radius: 10px; width: 250px; margin:auto; } .Sidebarmodule{ margin:auto; } .tabs__item tabs__item--M qa-tab{ color: #FFFFFF; } /* SEARCH INPUT */ input[type=search].search-box__input { border: 1px solid #000; } /* TAGS */ .tag--pill { background-color:#FFFF; color: #000000 !important; border: 1px solid #081d34;} /* TABS WIDGET */ .tabs--nav { background-color: #081d34; } /* RECENT ACTIVITY NAV */ .qa-tabs-menu { padding: 5px 10px !important; } .tabs__item a { color: white !important; } /* HIDE VIEW COUNTER */ .topic-view_footer { display: none; } .post-meta__container { display: none; } .event-item__attendees { display: none; } /* HIDE COUNT */ .featured-topic__product-area-count{ display: none; } /* DID YOU KNOW BANNER */ .widget-container--index-8 h2{ padding-top: 30px; } .widget-container--index-8 p{ padding-bottom: 30px; } .widget-container--index-6 .featured-topic__heading{ text-align: left; margin-bottom: 5px; } /* QUICK LINKS */ .quicklink__box{ border: 1px solid #d5d6da; border-radius: 8px !important; } iframe#twitter-widget-0 { border: 1px solid #d5d6da !important; border-radius: 8px !important; } /* RESPONSIVE */ @media (max-width: 320px) { .qa-brand-hero-subtitle{ font-size:12px!important; } } @media (max-width: 386px) { .brand-hero .brand-hero-title { font-size: 30px; line-height: 20px;} .qa-brand-hero-subtitle{ font-size:14px!important; } } @media (max-width: 388px) { .brand-hero .brand-hero-title { font-size: 32px; line-height: 20px; } .qa-brand-hero-subtitle{ font-size:12px; } } @media (max-width: 450px){ .brand-hero .brand-hero-title { margin-top: 3px; } .qa-brand-hero-subtitle{ font-size:15px; padding:10px; } .homepage-widget-container--index-5{ display:none; } } @media (max-width: 488px) { .brand-hero .brand-hero-title { padding-top: 2px; font-size: 40px; line-height:40px; padding-bottom: 2px; } .qa-brand-hero-subtitle{ font-size:18px; line-height: 35px; } } @media (max-width: 420px) { .custom-hero-banner { height: 200px; padding-top: 40px; } @media (min-width: 768px) { .body-wrapper .quicklink__hero.padding__icon { background-size: auto 40px; float: left; } } @media (min-width: 768px) { .body-wrapper .padding__icon, .quicklink__box__novisual, .quicklink__hero { height: 90px; width: 56px; margin-top: 0; } } @media (max-width: 1024px) { .widget---leaderboard_points { margin-top: 32px; } } /* WIDGET IMAGES */ .featured-topic .quicklink__url { display: block !important; } /* WIDGET BODY */ .body-wrapper .quicklink__title { padding: 12px 12px 4px 12px; } /* FEATURED TOPIC IMAGE HEIGHT*/ .featured-topic--full-width .featured-topic__hero { height: 100%; width: 100%; } /* WIDGETS */ .featured-topic__heading { min-height: 3em; } .featured-topic--full-width .featured-topic__url figure { height: 100%; } /* BANNER */ .qa-banner-container.banner-container { height: { height: 90px; width: 56px; margin-top: 0; } </style> </head> <body id="customcss" class="404"> <div data-preact="destination/modules/Accessibility/SkipToContent/SkipToContent" class="" data-props="{}"><a href="#main-content-target" class="skip-to-content-btn" aria-label="Skip to main content">Skip to main content</a></div> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WB899HL" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div id="community-id" data-data=intercom-en ></div> <div id="device-type" data-data=desktop ></div> <main id='root' class='body-wrapper'> <div data-preact="mega-menu/index" class="" data-props="{&quot;logo&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png&quot;,&quot;newTopicURL&quot;:&quot;\/topic\/new&quot;,&quot;groupCount&quot;:8,&quot;communityCategories&quot;:[],&quot;communityCategoriesV2&quot;:[{&quot;id&quot;:1,&quot;type&quot;:0,&quot;title&quot;:&quot;News &amp; Updates&quot;,&quot;description&quot;:&quot;-&quot;,&quot;thumbnailImage&quot;:&quot;e3f57494-86a5-4725-b9ba-0cada26b432c_thumb.png&quot;,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:2,&quot;type&quot;:0,&quot;title&quot;:&quot;News &amp; Updates&quot;,&quot;description&quot;:&quot;Read the latest news &amp; updates from the Interconnected team.&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:1,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/news-updates-2&quot;}],&quot;visibleTopicsCount&quot;:1,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/news-updates-1&quot;},{&quot;id&quot;:5,&quot;type&quot;:0,&quot;title&quot;:&quot;Product Area&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:11,&quot;type&quot;:0,&quot;title&quot;:&quot;Messages &amp; Series&quot;,&quot;description&quot;:&quot;Send perfect messages and targeted campaigns with Intercom's outbound features&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:685,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/messages-series-11&quot;},{&quot;id&quot;:9,&quot;type&quot;:0,&quot;title&quot;:&quot;Conversations&quot;,&quot;description&quot;:&quot;Intercom's blazingly fast next-gen Inbox&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:563,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/conversations-9&quot;},{&quot;id&quot;:6,&quot;type&quot;:0,&quot;title&quot;:&quot;Article Help Center&quot;,&quot;description&quot;:&quot;Scale your support and answer questions faster with your Intercom Help Center&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:386,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/article-help-center-6&quot;},{&quot;id&quot;:7,&quot;type&quot;:0,&quot;title&quot;:&quot;Workflows&quot;,&quot;description&quot;:&quot;Automate simple processes, offer proactive support and engage your customers with Intercom's Custom Bots&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:412,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/workflows-7&quot;},{&quot;id&quot;:15,&quot;type&quot;:0,&quot;title&quot;:&quot;Surveys&quot;,&quot;description&quot;:&quot;Use Intercom Surveys to capture customer feedback and use it to create a better customer experience&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:60,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/surveys-15&quot;},{&quot;id&quot;:10,&quot;type&quot;:0,&quot;title&quot;:&quot;Product Tours&quot;,&quot;description&quot;:&quot;Show your customers the way to success with Intercom's interactive Product Tours&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:244,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/product-tours-10&quot;},{&quot;id&quot;:8,&quot;type&quot;:0,&quot;title&quot;:&quot;Messenger&quot;,&quot;description&quot;:&quot;Intercom's fully customizable Messenger, providing customers with in-context engagement.&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:428,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/messenger-8&quot;},{&quot;id&quot;:14,&quot;type&quot;:0,&quot;title&quot;:&quot;Contacts &amp; Companies&quot;,&quot;description&quot;:&quot;Track your customers in the Intercom platform for better relationships&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:178,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/contacts-companies-14&quot;},{&quot;id&quot;:59,&quot;type&quot;:0,&quot;title&quot;:&quot;Fin AI Agent&quot;,&quot;description&quot;:&quot;Intercom\u2019s breakthrough AI chatbot, built on GPT-4&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:53,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/fin-ai-agent-59&quot;},{&quot;id&quot;:70,&quot;type&quot;:0,&quot;title&quot;:&quot;Tickets&quot;,&quot;description&quot;:&quot;Intercom\u2019s tickets are optimized for team collaboration and real-time customer updates&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:40,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/tickets-70&quot;},{&quot;id&quot;:72,&quot;type&quot;:0,&quot;title&quot;:&quot;Fin AI Copilot&quot;,&quot;description&quot;:&quot;Intercom\u2019s Fin AI Copilot gives every support agent a personal AI assistant.&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:5,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/fin-ai-copilot-72&quot;}],&quot;visibleTopicsCount&quot;:3050,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:11,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/product-area-5&quot;},{&quot;id&quot;:20,&quot;type&quot;:0,&quot;title&quot;:&quot;Popular Topics&quot;,&quot;description&quot;:&quot;-&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:22,&quot;type&quot;:0,&quot;title&quot;:&quot;Settings, Security &amp; Permissions&quot;,&quot;description&quot;:&quot;Set your team up for success with permissions and roles in Intercom&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:111,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/settings-security-permissions-22&quot;},{&quot;id&quot;:25,&quot;type&quot;:0,&quot;title&quot;:&quot;Apps &amp; Integrations&quot;,&quot;description&quot;:&quot;Learn about Intercom's app store, adding apps to your workspace and building your own custom apps&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:504,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/apps-integrations-25&quot;},{&quot;id&quot;:37,&quot;type&quot;:0,&quot;title&quot;:&quot;Workspace Data Management&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:15,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/workspace-data-management-37&quot;},{&quot;id&quot;:21,&quot;type&quot;:0,&quot;title&quot;:&quot;Reporting&quot;,&quot;description&quot;:&quot;Measure the performance of your teams, messages, articles and automations&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:169,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/reporting-21&quot;},{&quot;id&quot;:23,&quot;type&quot;:0,&quot;title&quot;:&quot;API &amp; Webhooks&quot;,&quot;description&quot;:&quot;Get more out of Intercom using our API and webhooks&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:490,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/api-webhooks-23&quot;},{&quot;id&quot;:26,&quot;type&quot;:0,&quot;title&quot;:&quot;Intercom Mobile App&quot;,&quot;description&quot;:&quot;Reply to your customers on the go with Intercom's mobile app&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:35,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/intercom-mobile-app-26&quot;},{&quot;id&quot;:24,&quot;type&quot;:0,&quot;title&quot;:&quot;Mobile SDKs&quot;,&quot;description&quot;:&quot;Engage users of your mobile app with an onboarding and support experience powered by Intercom&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:392,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/mobile-sdks-24&quot;},{&quot;id&quot;:28,&quot;type&quot;:0,&quot;title&quot;:&quot;Customer FAQ&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:81,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/customer-faq-28&quot;},{&quot;id&quot;:27,&quot;type&quot;:0,&quot;title&quot;:&quot;Intercom Community&quot;,&quot;description&quot;:&quot;A place where you can ask questions, share knowledge, and get to know other Intercom customers&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:112,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/intercom-community-27&quot;},{&quot;id&quot;:38,&quot;type&quot;:0,&quot;title&quot;:&quot;Third-Party Apps &amp; Plugins&quot;,&quot;description&quot;:&quot; We\u2019re proud to have an ever-growing community of partners building amazing apps that help you get even more from Intercom&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:10,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/third-party-apps-plugins-38&quot;},{&quot;id&quot;:69,&quot;type&quot;:0,&quot;title&quot;:&quot;Post-Event Q&amp;A&quot;,&quot;description&quot;:&quot;Ask questions and get answers following the Intercom Events&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:20,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:10,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/post-event-q-a-69&quot;}],&quot;visibleTopicsCount&quot;:1929,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:11,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/popular-topics-20&quot;},{&quot;id&quot;:39,&quot;type&quot;:0,&quot;title&quot;:&quot;Tips from the Intercom Team&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:43,&quot;type&quot;:0,&quot;title&quot;:&quot;Getting started with Intercom&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:39,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:12,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/getting-started-with-intercom-43&quot;},{&quot;id&quot;:44,&quot;type&quot;:0,&quot;title&quot;:&quot;Tips for Developers&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:39,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:7,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/tips-for-developers-44&quot;},{&quot;id&quot;:45,&quot;type&quot;:0,&quot;title&quot;:&quot;Intercom for Human Support&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:39,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:8,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/intercom-for-human-support-45&quot;},{&quot;id&quot;:46,&quot;type&quot;:0,&quot;title&quot;:&quot;Intercom for Automated Support&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:39,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:8,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/intercom-for-automated-support-46&quot;}],&quot;visibleTopicsCount&quot;:35,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:4,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/tips-from-the-intercom-team-39&quot;},{&quot;id&quot;:29,&quot;type&quot;:0,&quot;title&quot;:&quot;Tips from Expert Users&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:34,&quot;type&quot;:0,&quot;title&quot;:&quot;Getting started with Intercom&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:29,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/getting-started-with-intercom-34&quot;},{&quot;id&quot;:35,&quot;type&quot;:0,&quot;title&quot;:&quot;Use Intercom like a PRO&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:29,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:2,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/use-intercom-like-a-pro-35&quot;},{&quot;id&quot;:36,&quot;type&quot;:0,&quot;title&quot;:&quot;Apps &amp; Integrations&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:29,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/apps-integrations-36&quot;}],&quot;visibleTopicsCount&quot;:4,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:3,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/tips-from-expert-users-29&quot;},{&quot;id&quot;:40,&quot;type&quot;:0,&quot;title&quot;:&quot;Welcome&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:41,&quot;type&quot;:0,&quot;title&quot;:&quot;New Members&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:40,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:3,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/new-members-41&quot;},{&quot;id&quot;:42,&quot;type&quot;:0,&quot;title&quot;:&quot;Expert Users&quot;,&quot;description&quot;:&quot;All Expert Program resources and articles - in one place.&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:40,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:5,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/expert-users-42&quot;},{&quot;id&quot;:76,&quot;type&quot;:0,&quot;title&quot;:&quot;Expert Program Q&amp;A&quot;,&quot;description&quot;:&quot;Have any questions about the Expert Program? Ask here &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:40,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:0,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/expert-program-q-a-76&quot;},{&quot;id&quot;:77,&quot;type&quot;:0,&quot;title&quot;:&quot;Expert Profiles&quot;,&quot;description&quot;:&quot;The space where Community Experts showcase their experience and skills&quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:40,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:0,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/expert-profiles-77&quot;}],&quot;visibleTopicsCount&quot;:8,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:4,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/welcome-40&quot;}],&quot;knowledgeBaseCategories&quot;:[],&quot;knowledgeBaseCategoriesV2&quot;:[{&quot;id&quot;:57,&quot;type&quot;:1,&quot;title&quot;:&quot;Placeholder&quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:null,&quot;isContainer&quot;:true,&quot;children&quot;:[{&quot;id&quot;:58,&quot;type&quot;:1,&quot;title&quot;:&quot; &quot;,&quot;description&quot;:&quot; &quot;,&quot;thumbnailImage&quot;:null,&quot;parentId&quot;:57,&quot;isContainer&quot;:false,&quot;children&quot;:[],&quot;visibleTopicsCount&quot;:0,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/-58&quot;}],&quot;visibleTopicsCount&quot;:0,&quot;containerCategoriesCount&quot;:0,&quot;contentCategoriesCount&quot;:1,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/placeholder-57&quot;}],&quot;communityCustomerTitle&quot;:&quot;intercom-en&quot;,&quot;ssoLoginUrl&quot;:&quot;&quot;,&quot;items&quot;:[{&quot;key&quot;:&quot;community&quot;,&quot;visibility&quot;:true,&quot;name&quot;:&quot;Community&quot;},{&quot;key&quot;:&quot;custom&quot;,&quot;visibility&quot;:true,&quot;name&quot;:&quot;Help Center&quot;,&quot;url&quot;:&quot;https:\/\/www.intercom.com\/help\/en\/?on_pageview_event=nav&quot;,&quot;external&quot;:true},{&quot;key&quot;:&quot;custom&quot;,&quot;name&quot;:&quot;Academy&quot;,&quot;visibility&quot;:true,&quot;url&quot;:&quot;https:\/\/academy.intercom.com\/?on_pageview_event=nav&quot;,&quot;external&quot;:true},{&quot;key&quot;:&quot;custom&quot;,&quot;visibility&quot;:true,&quot;name&quot;:&quot;Resources&quot;,&quot;url&quot;:&quot;https:\/\/www.intercom.com\/resources?on_pageview_event=nav&quot;,&quot;external&quot;:true},{&quot;key&quot;:&quot;knowledgeBase&quot;,&quot;visibility&quot;:false,&quot;name&quot;:&quot;User Tips&quot;},{&quot;key&quot;:&quot;group&quot;,&quot;visibility&quot;:false,&quot;name&quot;:&quot;Groups&quot;,&quot;url&quot;:&quot;\/groups&quot;},{&quot;key&quot;:&quot;custom&quot;,&quot;visibility&quot;:true,&quot;name&quot;:&quot;Developer Hub&quot;,&quot;url&quot;:&quot;https:\/\/developers.intercom.com\/?on_pageview_event=nav&quot;,&quot;external&quot;:true},{&quot;key&quot;:&quot;custom&quot;,&quot;visibility&quot;:true,&quot;name&quot;:&quot;Partner Hub&quot;,&quot;url&quot;:&quot;https:\/\/www.intercom.com\/partner\/services-program?on_pageview_event=service_partner_program_footer&quot;,&quot;external&quot;:true},{&quot;key&quot;:&quot;productUpdates&quot;,&quot;name&quot;:&quot;News &amp; Updates&quot;,&quot;visibility&quot;:false,&quot;url&quot;:&quot;\/product-updates&quot;},{&quot;key&quot;:&quot;ideation&quot;,&quot;visibility&quot;:false,&quot;name&quot;:&quot;Ideas&quot;,&quot;url&quot;:&quot;\/ideas&quot;},{&quot;key&quot;:&quot;event&quot;,&quot;visibility&quot;:false,&quot;name&quot;:&quot;Events&quot;,&quot;url&quot;:&quot;\/events&quot;}],&quot;searchInfo&quot;:{&quot;isFederatedSalesforceSearch&quot;:false,&quot;isFederatedSkilljarSearch&quot;:true,&quot;isFederatedFreshdeskSearch&quot;:false,&quot;category&quot;:null,&quot;isParentCategory&quot;:null,&quot;isExtendableSearch&quot;:null},&quot;permissions&quot;:{&quot;ideation&quot;:false,&quot;productUpdates&quot;:true},&quot;enabledLanguages&quot;:[{&quot;id&quot;:&quot;065312c1-c9f0-72ed-8000-5cad0147517b&quot;,&quot;code&quot;:&quot;en&quot;,&quot;iso&quot;:&quot;en-us&quot;,&quot;locale&quot;:&quot;en_US&quot;,&quot;name&quot;:&quot;English&quot;,&quot;isEnabled&quot;:true,&quot;isDefault&quot;:true,&quot;isPublished&quot;:true}],&quot;publishedLanguages&quot;:[],&quot;selectedLanguage&quot;:&quot;en&quot;,&quot;isSpacesOnly&quot;:false,&quot;phrases&quot;:{&quot;Common&quot;:{&quot;main.navigation.menu_label&quot;:&quot;Menu&quot;,&quot;nav.title.forum.overview&quot;:&quot;Home&quot;,&quot;nav.title.forum.recent.activity&quot;:&quot;Recently active topics&quot;,&quot;nav.title.forum.activity.last.visit&quot;:&quot;Active since last visit&quot;,&quot;nav.title.forum.unanswered.questions&quot;:&quot;Unanswered questions&quot;,&quot;bb.spoiler.show-content&quot;:&quot;Show content&quot;,&quot;bb.spoiler.hide-content&quot;:&quot;Hide content&quot;,&quot;wrote&quot;:&quot;wrote&quot;,&quot;js.attachments.place_in_text&quot;:&quot;Place in text&quot;,&quot;js.attachments.show_as_attachment&quot;:&quot;Show as attachment&quot;,&quot;js.attachments.delete&quot;:&quot;Delete&quot;,&quot;js.uploader.error_file_type&quot;:&quot;Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}&quot;,&quot;js.uploader.error_file_size&quot;:&quot;Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}&quot;,&quot;content_type.label.idea&quot;:&quot;Idea&quot;,&quot;js.uploader.error_on_upload&quot;:&quot;Something went wrong, please check your link and try again.&quot;},&quot;Forum&quot;:{&quot;nav.title.knowledgebase&quot;:&quot;User Tips overview&quot;,&quot;nav.title.knowledgebase.overview&quot;:&quot;User Tips overview&quot;,&quot;nav.title.community&quot;:&quot;Intercom Community&quot;,&quot;live.search.placeholder&quot;:&quot;Search or ask a question&quot;,&quot;live.search.search.text&quot;:&quot;Search:&quot;,&quot;live.search.no.result.found.text&quot;:&quot;No results found for:&quot;,&quot;live.search.trending.text&quot;:&quot;Trending&quot;,&quot;live.search.ask.question&quot;:&quot;Ask a question &quot;,&quot;live.search.view.all&quot;:&quot;View all&quot;,&quot;topic.form.type.discussion.label&quot;:&quot;Conversation&quot;,&quot;content_type.label.article&quot;:&quot;Article&quot;,&quot;content_type.label.question&quot;:&quot;Question&quot;,&quot;answered.mark.title&quot;:&quot;Solved&quot;,&quot;ask.question.title&quot;:&quot;Ask question&quot;,&quot;ask.question.title.description&quot;:&quot;Start your question with 'What', 'How' etc and phrase it like a question.&quot;,&quot;ask.question.optional.description&quot;:&quot;Add description (optional)&quot;,&quot;cancel&quot;:&quot;Cancel&quot;,&quot;create&quot;:&quot;Create&quot;,&quot;title&quot;:&quot;Title&quot;,&quot;Choose your subject&quot;:&quot;Choose your subject&quot;,&quot;post.textarea.label&quot;:&quot;Description&quot;,&quot;topic.editor.subforum.title&quot;:&quot;Category&quot;,&quot;topic.first.reply.placeholder.textarea&quot;:&quot;Add as many details as possible, by providing details you\u2019ll make it easier for others to reply&quot;,&quot;wysiwyg.h1.btn.title&quot;:&quot;Large heading&quot;,&quot;wysiwyg.h3.btn.title&quot;:&quot;Small heading&quot;,&quot;wysiwyg.embed.btn.title&quot;:&quot;Embed media&quot;,&quot;wysiwyg.video_embed.btn.title&quot;:&quot;Video embed&quot;,&quot;Save&quot;:&quot;Save&quot;,&quot;Cancel&quot;:&quot;Cancel&quot;,&quot;wysiwyg.submenu.title&quot;:&quot;More options&quot;,&quot;wysiwyg.features.links.text_input&quot;:&quot;Text&quot;,&quot;wysiwyg.features.links.link_input&quot;:&quot;URL&quot;,&quot;wysiwyg.features.links.link_input.placeholder&quot;:&quot;Paste a link&quot;,&quot;wysiwyg.modals.embed.title&quot;:&quot;Embed media&quot;,&quot;wysiwyg.modals.embed.placeholder&quot;:&quot;Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.&quot;,&quot;wysiwyg.modals.embed.submit&quot;:&quot;Insert&quot;,&quot;wysiwyg.features.links.link_button&quot;:&quot;Save&quot;,&quot;Upload image&quot;:&quot;Upload image&quot;,&quot;o_embed.error.error_no_url&quot;:&quot;Missing embed URL&quot;,&quot;o_embed.error.error_not_valid_url&quot;:&quot;URL provided is not valid&quot;,&quot;o_embed.error.error_service_not_supported&quot;:&quot;The provided domain is not supported&quot;,&quot;o_embed.error.error_not_retrieved&quot;:&quot;Embed data could not be retrieved&quot;},&quot;Control&quot;:{&quot;editor.controls.quote&quot;:&quot;Quote&quot;,&quot;editor.controls.spoiler&quot;:&quot;Spoiler&quot;,&quot;editor.controls.code&quot;:&quot;Code&quot;,&quot;editor.controls.url&quot;:&quot;Url&quot;}},&quot;searchRevamp&quot;:false,&quot;aiSearchSummary&quot;:false,&quot;selectedTemplate&quot;:0}"><section class="main-navigation--wrapper header-navigation"><div class="main-navigation-sitewidth"><div class="header-navigation_logo-wrapper"><a target="_self" href="/" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png" title alt="intercom-en Logo" /></a></div><div class="header-navigation-items-wrapper"><div class="header-navigation-items_and_search"><div class="header-navigation-items_and_search-inner"><nav role="navigation"><ul class="header-navigation-items_menu"><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="community-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Community</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="community-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-2368-item-0" role="option"><a track="[object Object]" href="/community" class="main-menu-link link--text"></a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-2368-item-1" role="option"><a track="[object Object]" href="/search/activity/recent" class="main-menu-link link--text">Recently active topics</a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-2368-item-2" role="option"><a track="[object Object]" href="/search/activity/unanswered" class="main-menu-link link--text">Unanswered questions</a></li></ul></li></ul></div></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-help-center" href="https://www.intercom.com/help/en/?on_pageview_event=nav" target="_blank" rel="noreferrer">Help Center</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-academy" href="https://academy.intercom.com/?on_pageview_event=nav" target="_blank" rel="noreferrer">Academy</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-resources" href="https://www.intercom.com/resources?on_pageview_event=nav" target="_blank" rel="noreferrer">Resources</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-developer-hub" href="https://developers.intercom.com/?on_pageview_event=nav" target="_blank" rel="noreferrer">Developer Hub</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-partner-hub" href="https://www.intercom.com/partner/services-program?on_pageview_event=service_partner_program_footer" target="_blank" rel="noreferrer">Partner Hub</a></li></ul></nav><div class="header-navigation-items_hamburger"><div class="slider-menu"><span class="slider-trigger"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 18H21V16H3V18ZM3 13H21V11H3V13ZM3 6V8H21V6H3Z" fill="currentColor"></path></svg></span><span></span></div></div><div class="header-navigation_logo-wrapper is-hidden-L"><a target="_self" href="/" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png" title alt="intercom-en Logo" /></a></div></div></div></div><section class="main-navigation--nav-buttons-wrapper" data-view="MainNavigation"><ul><li class="main-navigation--language-switcher"></li><li class="is-hidden-S"><a href="/topic/new" data-track="{&quot;trigger&quot;:&quot;navigation&quot;,&quot;type&quot;:&quot;Topic Initiated&quot;}" data-ga-track="{&quot;eventCategory&quot;:&quot;Homepage&quot;,&quot;eventAction&quot;:&quot;Create topic clicked&quot;,&quot;eventLabel&quot;:{&quot;Position&quot;:&quot;Navigation&quot;}}" class="menu-create-topic qa-menu-create-topic btn btn--cta" role="button" title><span aria-hidden="true" class="header-navigation-button-icon"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class><path d="M19 13H13V19H11V13H5V11H11V5H13V11H19V13Z"></path></svg></span><span></span></a></li><li><a role="button" href="#" class="header-login-button qa-header-login-button btn btn--secondary"><span aria-hidden="true" class="header-navigation-button-icon"><svg width="16" height="16" viewBox="0 0 24 24" fill="none"><path d="M12 12C14.21 12 16 10.21 16 8C16 5.79 14.21 4 12 4C9.79 4 8 5.79 8 8C8 10.21 9.79 12 12 12ZM12 14C9.33 14 4 15.34 4 18V20H20V18C20 15.34 14.67 14 12 14Z" fill="currentColor"></path></svg></span><span></span></a></li></ul></section></div></section></div> <div class="sitewidth flash-message-wrapper"> <div class="col"> <div class="module templatehead"> </div> </div> </div> <div data-preact="widget-notification/FeaturedTopicsWrapper" class="" data-props="{&quot;widget&quot;:&quot;featuredBanner&quot;}"></div> <div data-preact="topic-banner/TopicBanner" class="widget--notification qa-widget-notification custom-notification" data-props="{&quot;serverSideProps&quot;:{&quot;topicIds&quot;:[{&quot;id&quot;:6853,&quot;title&quot;:&quot;Merge conversations &amp; tickets- Beta available \ud83e\udd29&quot;,&quot;url&quot;:&quot;\/topic\/show?tid=6853&amp;fid=None&quot;,&quot;type&quot;:&quot;productUpdate&quot;}]},&quot;selectedTopic&quot;:{&quot;id&quot;:6853,&quot;title&quot;:&quot;Merge conversations &amp; tickets- Beta available \ud83e\udd29&quot;,&quot;content&quot;:&quot;&lt;section class=\&quot;callout callout-blue\&quot;&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;strong&gt;Update \ud83d\udca1&lt;\/strong&gt;&lt;br \/&gt;\u00a0&lt;\/p&gt;&lt;p&gt;The Merge Conversations &amp;amp; Tickets feature is now in Beta again and our product team is happy to help you get access to it \ud83e\udd29&lt;br \/&gt;&lt;br \/&gt;Once opted in you should see an in app message appear in your workspace confirming you have access and linking to the\u00a0&lt;a href=\&quot;https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\&quot;&gt;relevant article outlining how the feature works today&lt;\/a&gt;.&lt;\/p&gt;&lt;p&gt;Please feel free to share any feedback with our support team during the Beta; we\u2019d love to hear how you\u2019re getting on and if there are any improvements you\u2019d like to see to this feature in future.&lt;br \/&gt;&lt;br \/&gt;Click the link below to request access now.&lt;\/p&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/section&gt;&lt;p&gt;&lt;br \/&gt;Great News! &lt;strong&gt;Merge conversations &amp;amp; tickets feature\u00a0is now available in beta!&lt;\/strong&gt; \ud83e\udd73&lt;\/p&gt;&lt;p&gt;\u00a0&lt;\/p&gt;&lt;p&gt;That\u2019s one\u00a0of the most requested features in the Intercom Community\u2014and now we are here to help you get access to it!\u00a0&lt;br \/&gt;&lt;br \/&gt;If you\u2019d like to get access to the\u00a0Merge conversations &amp;amp; tickets beta,\u00a0submit your details on the link below \ud83d\udc47&lt;\/p&gt;&lt;section class=\&quot;callout callout-blue\&quot;&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;a href=\&quot;https:\/\/forms.gle\/dPmQvZL52q3pvG2VA\&quot;&gt;&lt;strong&gt;Request beta access now&lt;\/strong&gt;&lt;\/a&gt;&lt;\/p&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/section&gt;&lt;p&gt;&lt;br \/&gt;&lt;strong&gt;\ud83d\udca1 Note&lt;\/strong&gt;: Please allow a few days to get access to this beta after sending the request. In the meantime, to learn more about the merging tickets and conversations beta,\u00a0&lt;a href=\&quot;https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\&quot;&gt;check out this article&lt;\/a&gt;.&lt;\/p&gt;&quot;,&quot;author&quot;:{&quot;id&quot;:9713,&quot;url&quot;:&quot;\/members\/diana-tripac-9713&quot;,&quot;name&quot;:&quot;Diana Tripac&quot;,&quot;avatar&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png&quot;,&quot;userTitle&quot;:&quot;Intercom Team&quot;,&quot;rank&quot;:{&quot;isBold&quot;:false,&quot;isItalic&quot;:false,&quot;isUnderline&quot;:false,&quot;icon&quot;:&quot;1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png&quot;,&quot;iconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png&quot;,&quot;avatarIcon&quot;:&quot;3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png&quot;,&quot;avatarIconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png&quot;,&quot;name&quot;:&quot;Intercom Team&quot;},&quot;userLevel&quot;:5,&quot;badges&quot;:[{&quot;title&quot;:&quot;Super user \u2b50&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png&quot;},{&quot;title&quot;:&quot;Active User&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg&quot;},{&quot;title&quot;:&quot;Connector&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg&quot;}],&quot;isBanned&quot;:false},&quot;featuredImage&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/a25e1969-adff-49ad-9a06-f668f364bb2b_thumb.png&quot;,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/product-updates\/merge-conversations-tickets-beta-available-6853&quot;,&quot;lastActivityAt&quot;:&quot;2024-11-14T22:41:52+00:00&quot;,&quot;publishedAt&quot;:&quot;2024-03-14T15:44:59+00:00&quot;,&quot;contentType&quot;:&quot;productUpdate&quot;,&quot;replyCount&quot;:71,&quot;views&quot;:3779,&quot;productAreas&quot;:[],&quot;label&quot;:&quot;&quot;},&quot;config&quot;:{&quot;selectedTopic&quot;:{&quot;id&quot;:6853,&quot;title&quot;:&quot;Merge conversations &amp; tickets- Beta available \ud83e\udd29&quot;,&quot;content&quot;:&quot;&lt;section class=\&quot;callout callout-blue\&quot;&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;strong&gt;Update \ud83d\udca1&lt;\/strong&gt;&lt;br \/&gt;\u00a0&lt;\/p&gt;&lt;p&gt;The Merge Conversations &amp;amp; Tickets feature is now in Beta again and our product team is happy to help you get access to it \ud83e\udd29&lt;br \/&gt;&lt;br \/&gt;Once opted in you should see an in app message appear in your workspace confirming you have access and linking to the\u00a0&lt;a href=\&quot;https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\&quot;&gt;relevant article outlining how the feature works today&lt;\/a&gt;.&lt;\/p&gt;&lt;p&gt;Please feel free to share any feedback with our support team during the Beta; we\u2019d love to hear how you\u2019re getting on and if there are any improvements you\u2019d like to see to this feature in future.&lt;br \/&gt;&lt;br \/&gt;Click the link below to request access now.&lt;\/p&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/section&gt;&lt;p&gt;&lt;br \/&gt;Great News! &lt;strong&gt;Merge conversations &amp;amp; tickets feature\u00a0is now available in beta!&lt;\/strong&gt; \ud83e\udd73&lt;\/p&gt;&lt;p&gt;\u00a0&lt;\/p&gt;&lt;p&gt;That\u2019s one\u00a0of the most requested features in the Intercom Community\u2014and now we are here to help you get access to it!\u00a0&lt;br \/&gt;&lt;br \/&gt;If you\u2019d like to get access to the\u00a0Merge conversations &amp;amp; tickets beta,\u00a0submit your details on the link below \ud83d\udc47&lt;\/p&gt;&lt;section class=\&quot;callout callout-blue\&quot;&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;p&gt;&lt;a href=\&quot;https:\/\/forms.gle\/dPmQvZL52q3pvG2VA\&quot;&gt;&lt;strong&gt;Request beta access now&lt;\/strong&gt;&lt;\/a&gt;&lt;\/p&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/section&gt;&lt;p&gt;&lt;br \/&gt;&lt;strong&gt;\ud83d\udca1 Note&lt;\/strong&gt;: Please allow a few days to get access to this beta after sending the request. In the meantime, to learn more about the merging tickets and conversations beta,\u00a0&lt;a href=\&quot;https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\&quot;&gt;check out this article&lt;\/a&gt;.&lt;\/p&gt;&quot;,&quot;author&quot;:{&quot;id&quot;:9713,&quot;url&quot;:&quot;\/members\/diana-tripac-9713&quot;,&quot;name&quot;:&quot;Diana Tripac&quot;,&quot;avatar&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png&quot;,&quot;userTitle&quot;:&quot;Intercom Team&quot;,&quot;rank&quot;:{&quot;isBold&quot;:false,&quot;isItalic&quot;:false,&quot;isUnderline&quot;:false,&quot;icon&quot;:&quot;1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png&quot;,&quot;iconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png&quot;,&quot;avatarIcon&quot;:&quot;3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png&quot;,&quot;avatarIconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png&quot;,&quot;name&quot;:&quot;Intercom Team&quot;},&quot;userLevel&quot;:5,&quot;badges&quot;:[{&quot;title&quot;:&quot;Super user \u2b50&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png&quot;},{&quot;title&quot;:&quot;Active User&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg&quot;},{&quot;title&quot;:&quot;Connector&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg&quot;}],&quot;isBanned&quot;:false},&quot;featuredImage&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/a25e1969-adff-49ad-9a06-f668f364bb2b_thumb.png&quot;,&quot;url&quot;:&quot;https:\/\/community.intercom.com\/product-updates\/merge-conversations-tickets-beta-available-6853&quot;,&quot;lastActivityAt&quot;:&quot;2024-11-14T22:41:52+00:00&quot;,&quot;publishedAt&quot;:&quot;2024-03-14T15:44:59+00:00&quot;,&quot;contentType&quot;:&quot;productUpdate&quot;,&quot;replyCount&quot;:71,&quot;views&quot;:3779,&quot;productAreas&quot;:[],&quot;label&quot;:&quot;&quot;}},&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;{n} year|{n} years&quot;:&quot;{n} year|{n} years&quot;,&quot;{n} month|{n} months&quot;:&quot;{n} month|{n} months&quot;,&quot;{n} day|{n} days&quot;:&quot;{n} day|{n} days&quot;,&quot;{n} hour|{n} hours&quot;:&quot;{n} hour|{n} hours&quot;,&quot;{n} minute|{n} minutes&quot;:&quot;{n} minute|{n} minutes&quot;,&quot;just&quot;:&quot;just now&quot;,&quot;{plural} ago&quot;:&quot;{plural} ago&quot;}}}"><section class="topic_banner qa-topic_banner-container homepage-widget-wrapper homepage-widget-wrapper--no-spacing"><div class="sitewidth"><div class="col"><div class="topic-banner_wrapper featuredBanner"><a class="banner-notification_url" aria-labelledby="banner-data" href="https://community.intercom.com/product-updates/merge-conversations-tickets-beta-available-6853"></a><div id="banner-data" class="box banner-notification notification"><div class="box__content box__pad"><p class="notification-title"><span class="notification-link">Merge conversations &amp; tickets- Beta available 馃ぉ</span></p><span class="thread-meta-item"><div class="avatar avatar avatar--S" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/diana-tripac-9713" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/intercom-en/icon/200x200/b4de68df-5469-4d45-bb4f-27fa16c34fed.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/intercom-en/icon/200x200/b4de68df-5469-4d45-bb4f-27fa16c34fed.png" style="width: 100%;" title alt="Diana Tripac" /><div class="profilelabel qa-profile-label"><img src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png" alt="Intercom Team" title="Intercom Team" /></div></a></div></div><span class="notification-link"><span class="thread-meta-item__date">8 months ago</span></span></span></div></div></div></div></div></section></div> <div data-preact="widget-breadcrumb/Breadcrumb" class="" data-props="{&quot;breadcrumbData&quot;:[{&quot;url&quot;:&quot;\/&quot;,&quot;title&quot;:&quot;Home&quot;},{&quot;url&quot;:&quot;&quot;,&quot;title&quot;:&quot;Something's gone wrong.&quot;}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>Something's gone wrong.</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <div class="full-width Template-content"> <div class="sitewidth"> <div class="col col--main qa-div-main"> <div class="box pagebox box__pad "> <div class="box__content"> <div data-preact="destination/modules/error-destination/index" class="" data-props="{&quot;code&quot;:404,&quot;isGuest&quot;:true,&quot;params&quot;:{&quot;email&quot;:&quot;&lt;a href=\&quot;mailto:support@insided.com\&quot;&gt;support@insided.com&lt;\/a&gt;&quot;,&quot;communityUrl&quot;:&quot;\/&quot;,&quot;loginLink&quot;:&quot;&lt;a href=\&quot;\/member\/login\&quot; class=\&quot;btn_login js-open-modal\&quot; data-modal=\&quot;login\&quot;&gt;Login&lt;\/a&gt;&quot;}}"><div class="destination_error destination_error--full-height"><img class="destination_error_image" alt=" Error 404" src="images/errors/404.png" /><div><h2 class="destination_error_message_header bold qa-page-title"><span></span></h2><div class="destination_error_message_description"><span></span></div></div></div></div> </div> </div> </div> </div> </div> <div class="full-width Template-secondary"> <div class="sitewidth"> <div class="col col--main has--side"> </div> </div> </div> <div class="full-width Template-footer"> <div data-preact="powered-by-insided/index" class="powered-by-insided-footer" data-props="{&quot;rootUrl&quot;:&quot;community.intercom.com&quot;,&quot;termsConditions&quot;:&quot;\/site\/terms&quot;,&quot;cookieConfig&quot;:{&quot;use_external_modal&quot;:false,&quot;mapping&quot;:{&quot;required&quot;:1,&quot;anonymous&quot;:2,&quot;all&quot;:3}},&quot;communityVisibility&quot;:&quot;public&quot;,&quot;isGuestUser&quot;:true,&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;branded.back_to_top&quot;:&quot;Back to top&quot;,&quot;Terms &amp; Conditions&quot;:&quot;Terms &amp; Conditions&quot;,&quot;cookiepolicy.link&quot;:&quot;Cookie settings&quot;}}}"><div class="Template-footer"><div class="sitewidth box box--blend" data-component="scrollTopStickyButton"><div class="templatefoot"><a href="https://www.gainsight.com/customer-communities/" class="logo-gainsight" title="Visit Gainsight.com" target="_blank" rel="noreferrer" aria-label="Powered by Gainsight"><span class="is-hidden">Powered by Gainsight</span></a></div><div class="templatefoot-privacy-links"><a href="/site/terms" aria-label="Terms &amp; Conditions">Terms &amp; Conditions</a><a href="#" aria-label="Cookie settings">Cookie settings</a></div><span class="scroll-to-top-sticky-button js-scrollto widget--base-shadow is-hidden-S custom-scroll-to-top" title="Back to top" aria-label="Back to top"></span></div></div></div> </div> <a href="/topic/new" aria-label="Create topic" data-track='{&quot;trigger&quot;:&quot;floating button&quot;,&quot;type&quot;:&quot;Topic Initiated&quot;}' role="button" class="btn--cta btn--create-topic btn--fixed btn--fixed__bottom is-visible-S qa-menu-create-topic"> <span class="icon icon--pen icon--auto-width" aria-hidden="true"></span> </a> <div class="modals box is-hidden js-legacy-modals"> <div class="qa-register-modal" data-helper="modal" data-data='{"modal_id": "register", "mainClass": "modal--register"}' id="modal_register" > <label for="" > </label> <h2> Join the Intercom Community 馃帀 </h2> <p> Already have an account? <a class="js-open-modal qa-register-have-account-link" data-modal="login">Login</a> </p> <div id="modal_login" > <h4>Intercom Customers and Employees </h4> <a class="btn--cta btn--sso qa-sso-oauth2" href="https://community.intercom.com/ssoproxy/login?ssoType=oauth2" target="_top"> Log in with SSO </a> <div class="seperator--text"><span>or</span></div> </div> <form name="register" method="post" action="/member/register" class="form js-ajax-form--registration" novalidate="novalidate"> <div class="js-notification "> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_username"> Username * </label> </div> <div class="second"> <input type="text" id="register_user_username" name="register[user][username]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_email"> E-mail address * </label> </div> <div class="second"> <input type="email" id="register_user_email" name="register[user][email]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_password"> Password * </label> </div> <div class="second"> <input type="password" id="register_user_password" name="register[user][password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="register_terms" name="register[terms]" required="required" value="1" /> <label for="register_terms" class="required"> I accept the <a href="/site/terms" target="_blank" class="terms"> terms & conditions </a> </label> </div> </div> <div class="email_repeat"> <div class="form__row"> <div class="first"> <label class="label" for="register_email_repeat"> loginBox.register.email_repeat </label> </div> <div class="second"> <input type="text" id="register_email_repeat" name="register[email_repeat]" /> </div> </div> </div> <button type="submit" id="register_submit" name="register[submit]" class="btn btn--cta btn--full-width"> Register as guest </button> <input type="hidden" id="register_is_invite" name="register[is_invite]" /> <input type="hidden" id="register__token" name="register[_token]" value="Ix9ndSuEKbZvh7-bYsDuglWFcoMrG3QGPYFELTxKSVU" /> </form> <script type="application/javascript"> if (document.querySelector('.email_repeat')) { document.querySelector('.email_repeat').style.display = 'none' } //invite tricks if(document.querySelector('#register_is_invite') && document.querySelector('#register_is_invite').value) { let name = document.querySelector('#register_user_username'); if (name.value === '--removed--') { name.value = '' } let email = document.querySelector('#register_user_email') email.readOnly = 1 email.classList.add('register_user_email--disabled') } </script> </div> <div class="qa-login-modal" data-helper="modal" data-data='{"modal_id": "login", "mainClass": "modal--login"}' id="modal_login" > <label for=""> </label> <h2>Login to the community</h2> <p>No account yet? <a class="js-open-modal" data-modal="register">Create an account</a> </p> <h4>Intercom Customers and Employees </h4> <a class="btn--cta btn--sso qa-sso-oauth2" href="https://community.intercom.com/ssoproxy/login?ssoType=oauth2" target="_top"> Log in with SSO </a> <div class="seperator--text"><span>or</span></div> <form name="login" method="post" action="/member/login" class="form js-ajax-form--login"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_usernameOrEmail"> Username or Email </label> </div> <div class="second"> <input type="text" id="login_usernameOrEmail" name="login[usernameOrEmail]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_password"> Password </label> </div> <div class="second"> <input type="password" id="login_password" name="login[password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="login_remember" name="login[remember]" value="1" /> <label for="login_remember"> Remember me </label> </div> </div> <button type="submit" id="login_submit" name="login[submit]" class="btn btn--cta btn--full-width"> Log in as guest </button> <div class="box__pad box--note box--blend"> <a href="#" class="js-open-modal" data-modal="forgot" tabindex="-1">Forgot password?</a> </div> <input type="hidden" id="login__token" name="login[_token]" value="hsPxwrcB7s3ueRD2N0ldSZtvHL9jrqBbV-SpW1JJxKI" /> </form> </div> <div class="qa-forgot-modal" data-helper="modal" data-data='{"modal_id": "forgot", "mainClass": "modal--forgot"}' id="modal_forgot" > <p>Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.</p> <form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__1901163507"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="forgotPassword_username"> Enter your e-mail address </label> </div> <div class="second"> <input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required" /> </div> </div> <div class="form-row first"> <button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send </button> <a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login">Back to overview</a> </div> <input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="x3YjwyO121J-zhoaXF0_30Q-ah4VmoV95eRLhquRiKs" /> </form> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-pending-modal"}'> <h2>Scanning file for viruses.</h2> <p>Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-infected-modal"}'> <h2>This file cannot be downloaded</h2> <p>Sorry, our virus scanner detected that this file isn't safe to download.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> </div> <div><script type="text/javascript">window.inSidedData = {"communityId":"intercom-en","environment":"production","language":"en","device":"desktop","user":{"userid":null,"name":"guest","role":"roles.guest","mainRole":"roles.guest","rank":"","avatar":"","rankIcon":"","rankName":"","isModerator":false,"pmUnreadCount":0,"pmTotalCount":0,"topicsCount":0,"repliesCount":0,"solvedCount":0,"loginSource":null,"registerSource":null},"page":{"pageNumber":1,"name":"Error 404","path":"intercom-en:Error:","section":"Error","site":"intercom-en","title":null,"url":"/conversations-9/how-are-you-today-8478","firstRender":false},"form":{"name":"","step":""},"content":{"category":{"id":null,"title":null,"type":null},"topic":{"id":null,"title":null,"type":null,"content_type":null,"source_id":null,"created":null,"replies":null,"is_sticky":null,"prefix":null,"tags":null},"post":{"id":null},"path":":"},"search":{"phrase":null,"count":null}}</script></div> <div data-preact="cookie-banner/index" class="" data-props="{&quot;level&quot;:1,&quot;termsConditions&quot;:&quot;\/site\/terms&quot;,&quot;cookieConfig&quot;:{&quot;use_external_modal&quot;:false,&quot;mapping&quot;:{&quot;required&quot;:1,&quot;anonymous&quot;:2,&quot;all&quot;:3}},&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;cookiepolicy.title&quot;:&quot;Cookie policy&quot;,&quot;cookiepolicy.content&quot;:&quot;We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. &lt;a href=\&quot;{link}\&quot;&gt;Learn more about our cookies.&lt;\/a&gt;&quot;,&quot;cookiepolicy.button&quot;:&quot;Accept cookies&quot;,&quot;cookiepolicy.button.deny&quot;:&quot;Deny all&quot;,&quot;cookiepolicy.link&quot;:&quot;Cookie settings&quot;,&quot;cookiepolicy.modal.title&quot;:&quot;Cookie settings&quot;,&quot;cookiepolicy.modal.content&quot;:&quot;We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. &lt;a href=\&quot;{link}\&quot;&gt;Learn more about our cookies.&lt;\/a&gt;&quot;,&quot;cookiepolicy.modal.level1&quot;:&quot;Basic&lt;br&gt;Functional&quot;,&quot;cookiepolicy.modal.level2&quot;:&quot;Normal&lt;br&gt;Functional + analytics&quot;,&quot;cookiepolicy.modal.level3&quot;:&quot;Complete&lt;br&gt;Functional + analytics + social media + embedded videos&quot;}}}"></div> <script> class CustomerEducationElement extends HTMLElement { constructor() { super(); // Attach a shadow DOM with mode 'open' this.attachShadow({ mode: 'open' }); } // Watch for changes in these attributes static get observedAttributes() { return ['data-config']; } attributeChangedCallback(name, oldValue, newValue) { if(oldValue && oldValue !== newValue) { this.updateDesignTokens(newValue); } } connectedCallback() { this.render(); } render() { try{ const _templateId = this.getAttribute('data-template-id'); // Get the template content const template = document.getElementById(_templateId); this.shadowRoot.appendChild(template.content.cloneNode(true)); this.updateDesignTokens(this.getAttribute('data-config')); } catch(error){ console.error(`Failed to render CE widget template ${_templateId}`, error); } } updateDesignTokens(config) { config = this.parseConfig(config); if(config) { const styles = { '--np-button-color': config['--config-button-cta-background-color'], '--np-button-hover-color': config['--config-button-cta-hover-background-color'], '--np-button-font-color': config['--config-button-cta-color'], '--np-header-color': config['--config-header-color'], '--np-header-font-color': config['--config-header-color'], '--np-header-font-hover-color': config['--config-anchor-base-color'], '--np-learning-header-color': config['--config-header-color'], '--np-learning-header-font-color': config['--config-header-color'], '--np-learning-header-font-hover-color': config['--config-anchor-base-color'], '--np-learning-link-button-color': config['--np-learning-link-button-color'], '--np-learning-progress-bar-color': config['--config--main-color-brand'] }; for (const [property, value] of Object.entries(styles)) { this.shadowRoot.host.style.setProperty(property, value); } } } parseConfig(config) { try { return JSON.parse(config); } catch (error) { console.error(`Failed to parse the Branding config`, error); } } } customElements.define('customer-education-element', CustomerEducationElement); </script> <div class="ssi ssi-footer custom-footer"> </div> <input id="csrftoken" type="hidden" value="6D5OixFMsEpCSTS4SMk1U6zYvsY2XxJvxg1xOX85gEg"/> <div data-preact="site-wide/index" class="" data-props="{}"><div></div></div> <script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/600.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/498.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/755.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/359.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/18.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/74.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/911.js'></script><script crossorigin='anonymous' src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/preact-app.js' id='insided-preact-app' data-basepath='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/' data-environment='production' data-region='eu-west-1' data-communityId='intercom-en' data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","rateLimiting","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","categoriesV2","categoriesConfig","categoriesV2ConfigCommunity","categoriesV2Community","trackingEnabled","notificationCenter","categoriesV2Destination","ccRebranding","widgetSiteIdentity","eventSubscriptions","aiFeedback","customizationSettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","freshdeskFederatedSearch","group","inviteLinksToHiddenGroups","federatedSearchApi","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","zapier","userSegments","gainsightPlatformSso"]' data-userPermissions='{"readableCategories":[],"permissions":["forum-product-updates-all"]}' data-cssLink='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/css/forum.css' data-defaultCdn='' data-fb-app-id='' data-communityUrl='https://community.intercom.com' data-controlUrl='https://intercom-en.insided.com' data-eventLogger='https://o9tt6h08li.execute-api.eu-west-1.amazonaws.com/v1/event' data-application='forum' data-cookieConfig='{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}}' data-defaultCookieLevel='1' nonce='' data-search='{"client_id":"IC23ZXNZKT","token":"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","basicToken":"NDY5NzFjOTM2ZTY5ZGVhNWE4ZDk3NmY2MDg3MGU4NGQwZmJiNDEyM2E3NzQ2Y2MzMWVhOGViZjMyOGNkNjZjY2ZpbHRlcnM9cHVibGljX3JlY29yZCUzQXRydWUmcmVzdHJpY3RJbmRpY2VzPWludGVyY29tLWVuJTJBJnF1ZXJ5TGFuZ3VhZ2VzPSU1QiUyMmVuJTIyJTVEJnZhbGlkVW50aWw9MTczMjcxNzYwMw==","isZendeskFederatedSearchEnabled":false,"hiddenCategories":[]}' data-selectedCookieLevel='1'></script> <script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/600.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/755.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/729.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/18.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/911.js'></script><script src="https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/app.js" id="insided-app" data-basepath="https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/js/" nonce="" data-environment="production" data-region="eu-west-1" data-communityId="intercom-en" data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","rateLimiting","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","categoriesV2","categoriesConfig","categoriesV2ConfigCommunity","categoriesV2Community","trackingEnabled","notificationCenter","categoriesV2Destination","ccRebranding","widgetSiteIdentity","eventSubscriptions","aiFeedback","customizationSettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","freshdeskFederatedSearch","group","inviteLinksToHiddenGroups","federatedSearchApi","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","zapier","userSegments","gainsightPlatformSso"]' data-cssLink='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/dist/css/forum.css' data-defaultCdn='https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/control/assets' data-fb-app-id='' data-language='en'></script><script nonce="">app.init([{"model":"csrf","data":{"name":"yip_csrf_token","token":"6D5OixFMsEpCSTS4SMk1U6zYvsY2XxJvxg1xOX85gEg"}},{"el":".js-ajax-form--registration","component":"ajax-form"},{"el":".js-ajax-form--login","component":"ajax-form"},{"el":"#form--forgot__1901163507","component":"ajax-form"},{"el":".js-open-modal","helper":"show-modal"},{"data":{"map":null,"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"","title":"Something's gone wrong."}]},"component":"tracker"},{"el":"body","helper":"collapse"},{"el":"body","helper":"ajax-link"},{"model":"global_translations","data":{"ajax-form":{"connection_error":"Unable to submit form. Please refresh the page and try again."},"modal":{"close":"Close","loading":"Loading","gallery_previous":"Previous","gallery_next":"Next","gallery_counter":"%curr% of %total%","image_error":"The image could not be loaded","content_error":"The content could not be loaded"}}},{"view":"MainNavigation","el":".js-main-navigation"}]);</script> </main> <script> //Hide All Data on community posts //$('.topic-view_footer').css("display", "none"); //Removes Likes //$('.qa-topic-meta-likes-icon').css("display","none"); //Removes Comments //$('.thread-meta-item--comments').css("display","none"); $('.post-meta__container--right').css("display", "none"); $('.post-meta__container--left').css("display", "none"); $('.event-item__attendees').css("display", "none"); // LOGIC FOR SHOWING USER/VISITOR BANNER var userRank = inSidedData.user.rankName; var userRole = inSidedData.user.role; //JOIN THE COMMUNITY VISITORS NAV. if (userRole == 'roles.guest'){ $('.homepage-widget-container--index-22').css('display', 'block'); } //VISITOR BANNER if (userRole == 'roles.guest'){ $('.widget-container--index-15').css('display', 'block'); } //USER BANNER if (userRole != 'roles.guest'){ $('.widget-container--index-14').css('display', 'block'); } //CUSTOM VISITOR NAV CLOSE function close() { document.getElementById("navBarCustom").style.display="none"; } //VERIFIED LOGO $('.icon--thread-solved').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/f8665413-d50b-4def-a121-e1a4d861de16.png" title="" alt="intercom-en Logo" style=" width: 40%; margin-bottom: -7px; padding-left: 10px; transform: translateY(4px); ">'); $('.qa-icon-answered').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/f8665413-d50b-4def-a121-e1a4d861de16.png" title="" alt="intercom-en Logo" style="width: 15%; margin-top: -10px; margin-left:15px; padding-left: 10px; transform: translateY(4px); ">'); // $('.qa-thread-status').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/98292a0d-67e8-4b98-ab64-771ad81b0b16.jpg" title="" alt="intercom-en Logo" style="width: 15%; padding-left: 10px; margin-bottom: -15px; transform: translateY(6px);">'); // $('.pill--inline').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/98292a0d-67e8-4b98-ab64-771ad81b0b16.jpg" title="" alt="intercom-en Logo" style="width: 30%; padding-left: 10px; transform: translateY(6px);">'); // Auto select the conversation checkbox for the KB content if (window.location.href.includes("/topic/new?fid=34") == true){ $("#editor--type-radio-box > div > label.tooltip.tooltip--day.radio-box-button.qa-radio-button-topic-type-discussion > div.radio-box-button--content.js-tooltip-trigger.qa-radio-button-topic-type").click(); } if (window.location.href.includes("/topic/new?fid=43") == true){ $("#editor--type-radio-box > div > label.tooltip.tooltip--day.radio-box-button.qa-radio-button-topic-type-discussion > div.radio-box-button--content.js-tooltip-trigger.qa-radio-button-topic-type").click(); } </script> <!-- Start redirect for loged in users from registration page to home page --> <script> if(inSidedData.user.mainRole == 'roles.registered' && location.pathname == '/member/register'){ location.href='/' } </script> <!-- End redirect for loged in users from registration page to home page --> <script> // Only show non beta groups if (window.location.href.includes("/events") == false){ $(".card-widget-wrapper:not(:contains('beta'))").css("display", "block"); } // Show based on a custom role if (window.location.href.includes("/events") == false){ if (inSidedData.user.role.indexOf("Beta tester") > 0) { $(".card-widget-wrapper:contains('beta')").css("display", "block"); } } </script> <script> if (window.location.href.includes("/events") == false){ function callback(mutationList, observer) { for (const mutation of mutationList) { try{ // Homepage + custom pages fix $(".card-widget-wrapper:not(:contains('beta'))").css("display", "block"); } catch(e){} } } } const targetNode = document.querySelector(".body-wrapper"); const observerOptions = { attributes: true, childList: true, subtree: true, }; const observer = new MutationObserver(callback); observer.observe(targetNode, observerOptions); </script> <script src="https://d3odp2r1osuwn0.cloudfront.net/2024-11-27-10-00-15-8a0fa88a67/control/assets/common/js/jquery.yiiactiveform.js" nonce=""></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10