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Zaštita internetskih stranica s obzirom na privatnost - Your Europe
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href="https://europa.eu/youreurope/citizens/travel/holidays/timeshare/index_hr.htm">Ugovori o pravu na vremenski ograničenu uporabu nekretnine i drugi dugoročni ugovori za odmor u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/package-travel/index_hr.htm">Paket-putovanja i povezani putni aranžmani</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/index_hr.htm">Rad i mirovina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/work-abroad/index_hr.htm">Rad u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/cross-border-commuters/index_hr.htm">Dnevni migranti</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/equal-treatment-with-nationals/index_hr.htm">Jednako postupanje na radnom mjestu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_hr.htm">Upućeni radnici</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_hr.htm">Rad u javnom sektoru u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_hr.htm">Radne dozvole</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_hr.htm">Ugovori o radu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_hr.htm">Pravila EU-a za rad u cestovnom prometu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_hr.htm">Osiguranje od odgovornosti u drugim zemljama EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_hr.htm">Stručne kvalifikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_hr.htm">Što je regulirana profesija</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_hr.htm">Podnošenje zahtjeva za trajno pružanje usluga</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_hr.htm">Prijava privremenog pružanja usluga</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_hr.htm">Dokumenti i formalnosti</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_hr.htm">Europska strukovna iskaznica – EPC</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_hr.htm">EU – UK: stručne kvalifikacije</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_hr.htm">Sustavi socijalnog osiguranja i prava njihovih korisnika<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_hr.htm">Sustavi socijalnog osiguranja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_hr.htm">Pokrivenost sustavom socijalne sigurnosti u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_hr.htm">Naknade za nezaposlene u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_hr.htm">Prijenos naknada za nezaposlenost</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_hr.htm">Ako ne uspijete pronaći posao</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_hr.htm">Obiteljske naknade</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_hr.htm">Obiteljska mirovina i posmrtna pripomoć</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_hr.htm">Standardni obrasci za ostvarivanje prava iz sustava socijalne sigurnosti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_hr.htm">Umirovljenje u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_hr.htm">Dopunske mirovine u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_hr.htm">Državne mirovine u inozemstvu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_hr.htm">Porezi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_hr.htm">Porez na dohodak u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_hr.htm">Dvostruko oporezivanje</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_hr.htm">Vozila<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_hr.htm">Automobili<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_hr.htm">Kupnja i leasing automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_hr.htm">PDV pri kupnji ili prodaji automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_hr.htm">Službeni automobili</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_hr.htm">Vozačka dozvola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_hr.htm">Zamjena i priznavanje vozačke dozvole u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_hr.htm">Dobivanje vozačke dozvole u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_hr.htm">Produljenje vozačke dozvole u drugoj zemlji EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_hr.htm">Osiguranje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_hr.htm">Valjanost automobilskog osiguranja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_hr.htm">Pokrivenost automobilskim osiguranjem u inozemstvu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_hr.htm">Registracija<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_hr.htm">Dokumenti i postupci za registriranje automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_hr.htm">Registracija automobila u drugoj državi članici EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_hr.htm">Porez na automobile u drugoj državi članici EU-a</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_hr.htm">Boravak<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_hr.htm">Prava na boravak<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_hr.htm">Gospodarski neaktivni građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_hr.htm">Tražitelji posla – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_hr.htm">Umirovljenici – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_hr.htm">Studenti – pravo na boravak</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_hr.htm">Radnici – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_hr.htm">Prava na boravak građana EU-a u Ujedinjenoj Kraljevini i državljana Ujedinjene Kraljevine u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_hr.htm">Naturalizacija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_hr.htm">Prava boravka za obitelji<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_hr.htm">Bračni drug i djeca koji su građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_hr.htm">Bračni drug i djeca koji nisu građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_hr.htm">Registrirani partneri</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_hr.htm">Roditelji</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_hr.htm">Ostala rodbina</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_hr.htm">Obitelj tražitelja zaposlenja</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_hr.htm">Dokumenti i formalnosti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_hr.htm">Prijava članova obitelji koji su građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_hr.htm">Stalni boravak za građane EU-a nakon pet godina</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_hr.htm">Stalni boravak za članove obitelji koji nisu građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_hr.htm">Boravišne iskaznice za članove obitelji koji nisu građani EU-a </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_hr.htm">Prijava boravišta u inozemstvu nakon prva 3 mjeseca</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_hr.htm">Prijava kratkotrajnog boravka (manje od tri mjeseca)</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_hr.htm">Prijava rođenja</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_hr.htm">Pravila o promjeni rodnog identiteta</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_hr.htm">Kupnja nekretnine</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_hr.htm">Odjava boravišta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_hr.htm">Izbori, predstavke i savjetovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_hr.htm">Europski izbori</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_hr.htm">Izbori u matičnoj zemlji</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_hr.htm">Općinski izbori</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_hr.htm">Predstavke i savjetovanja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_hr.htm">Obrazovanje i mladi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_hr.htm">Škola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_hr.htm">Partnerstva sa školama u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_hr.htm">Krenuti u školu u drugoj državi članici</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_hr.htm">Sveučilište<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_hr.htm">Upis na fakultet</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_hr.htm">Sveučilišne školarine i financijska pomoć</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_hr.htm">Priznavanje visokoškolskih diploma</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_hr.htm">Studij u inozemstvu i mogućnosti za stipendiju</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_hr.htm">Rad tijekom studija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_hr.htm">Pripravnički staž<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_hr.htm">Financijska potpora za pripravnički staž</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_hr.htm">Volontiranje u EU-u i izvan njega<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_hr.htm">Volontiranje – gdje započeti</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_hr.htm">Praktična priprema za volontere</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_hr.htm">Istraživači<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_hr.htm">Stipendije i radna mjesta za istraživače</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_hr.htm">Oporezivanje istraživača</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_hr.htm">Zdravlje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_hr.htm">Neplanirano liječenje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_hr.htm">Posjet liječniku / hospitalizacija u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_hr.htm">Neplanirano liječenje: plaćanje i povrat troškova</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_hr.htm">Zdravstveno osiguranje tijekom privremenog boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_hr.htm">Europska kartica zdravstvenog osiguranja (EKZO)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_hr.htm">Planirano liječenje u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_hr.htm">Organizacija planiranog liječenja u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_hr.htm">Troškovi i njihov povrat: planirano liječenje u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_hr.htm">Informacijske točke za prekograničnu zdravstvenu zaštitu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_hr.htm">Kupovanje lijekova u drugoj zemlji EU-a<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_hr.htm">Predočenje recepta u drugoj zemlji EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_hr.htm">Recepti u inozemstvu: troškovi i njihov povrat</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_hr.htm">Kupovanje lijekova na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_hr.htm">Zdravstveno osiguranje za osobe koje žive u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_hr.htm">Vaše zdravstveno osiguranje</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_hr.htm">Preseljenje u dom za starije i nemoćne osobe</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_hr.htm">Preventivna zdravstvena skrb</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_hr.htm">Obitelj<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_hr.htm">Djeca<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_hr.htm">Roditeljska odgovornost</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_hr.htm">Posvojenje</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_hr.htm">Otmica djeteta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_hr.htm">Parovi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_hr.htm">Brak</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_hr.htm">Civilna i registrirana partnerstva</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_hr.htm">Nevjenčani parovi</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_hr.htm">Razvod i zakonska rastava</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_hr.htm">Obveze uzdržavanja – potpora članovima obitelji</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_hr.htm">Imovinski režimi međunarodnih parova</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_hr.htm">Priznavanje javnih isprava u EU-u</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_hr.htm">Smrt, repatrijacija i prekogranično nasljeđivanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_hr.htm">Upravljanje prekograničnim nasljedstvom</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_hr.htm">Planiranje prekograničnog nasljedstva</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_hr.htm">Smrt i repatrijacija</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_hr.htm">Potrošači<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_hr.htm">Kupovina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_hr.htm">Ugovorne informacije</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_hr.htm">Jamstva i povrati</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_hr.htm">Određivanje cijena i plaćanje</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_hr.htm">Slanje i isporuka</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_hr.htm">Vaša prava pri kupnji</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_hr.htm">PDV – porez na dodanu vrijednost</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_hr.htm">Sigurnost proizvoda</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_hr.htm">Internet i telekomunikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_hr.htm">Roaming: upotreba mobilnog telefona u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_hr.htm"> Pristup internetskom sadržaju u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_hr.htm"> Telekomunikacijske usluge</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_hr.htm">Uporaba interneta i pristup internetu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_hr.htm">Zaštita podataka i privatnost na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_hr.htm">Financijski proizvodi i usluge<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_hr.htm">Bankovni računi u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_hr.htm">Potrošački krediti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_hr.htm">Police osiguranja</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_hr.htm">Investicijski proizvodi</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_hr.htm">Hipotekarni krediti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_hr.htm">Plaćanja, doznake i čekovi</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_hr.htm">Ulaganje u drugoj zemlji EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_hr.htm">Nepošteno postupanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_hr.htm">Nepoštena poslovna praksa</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_hr.htm">Nepošteno određivanje cijena</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_hr.htm">Nepoštene ugovorne odredbe</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_hr.htm">Opskrba energijom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_hr.htm">Pristup uslugama opskrbe energijom i njihova upotreba</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_hr.htm">Ugovori i potrošnja energije</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_hr.htm">Rješavanje pritužbi i sporova</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_hr.htm">Rješavanje potrošačkih sporova<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_hr.htm">Neformalno rješavanje sporova za potrošače</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_hr.htm">Izvansudski postupci za potrošače</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_hr.htm">Formalni pravni postupak za potrošače</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group active"><a href="https://europa.eu/youreurope/business/index_hr.htm">Poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_hr.htm"> Poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_hr.htm">Razvoj poslovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_hr.htm">Poslovanje u turističkoj industriji</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_hr.htm">Registracija u sustavu EMAS</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_hr.htm">Spajanje poduzeća u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_hr.htm">Osnivanje europskog društva (SE)</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_hr.htm">Slobodan protok neosobnih podataka</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_hr.htm">Što treba znati o prekograničnim ulaganjima u EU-u</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_hr.htm"> Digitalizacija poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_hr.htm"> Izrada i organizacija portala poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_hr.htm"> Internetska prodaja na platformama trećih strana</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm"> Pokretanje internetske trgovine</a></li> <li class="current"><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm"><span>Zaštita internetskih <span class="label-end"><span>stranica</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_hr.htm"> Isporuke i ispunjenje obveza u kontekstu prodaje na internetu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_hr.htm"> Korisnička podrška internetskih poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_hr.htm"> Promicanje poduzeća na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_hr.htm">Intelektualno vlasništvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_hr.htm">Prava intelektualnog vlasništva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_hr.htm">Patenti</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_hr.htm">Žigovi</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_hr.htm">Autorska prava</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_hr.htm">Poslovne tajne</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_hr.htm">Zaštita</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_hr.htm"> Domene web-mjesta</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_hr.htm">Zaštita baza podataka</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_hr.htm"> Oznake zemljopisnog podrijetla</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_hr.htm">Komercijalizacija intelektualnog vlasništva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_hr.htm">Povreda prava intelektualnog vlasništva</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_hr.htm">Start-up poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_hr.htm">Osnivanje poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_hr.htm">Erasmus za mlade poduzetnike</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_hr.htm">Alati EU-a za potporu MSP-ovima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_hr.htm">Oporezivanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_hr.htm"> Trošarine<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_hr.htm">Proizvodi koji podliježu trošarinama</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_hr.htm"> Plaćanje trošarina</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_hr.htm"> PDV<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_hr.htm">Pravila o PDV-u i stope PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_hr.htm">Naplata i odbitak PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_hr.htm">Oslobođenje od PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_hr.htm">Povrat PDV-a: podnošenje zahtjeva na internetu</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_hr.htm">Prekogranično plaćanje PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_hr.htm">Provjera PDV broja (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_hr.htm"> PDV na digitalne usluge (program MOSS)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_hr.htm"> Porez na poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_hr.htm"> Porez na dobit trgovačkih društava u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_hr.htm"> Porezi na matična društva i društva kćeri</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_hr.htm">Prodavanje u EU-u<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_hr.htm"> Ugovori o javnoj nabavi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_hr.htm">Pravila javnih natječaja</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_hr.htm">Potražite javne natječaje i sudjelujte u njima</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_hr.htm">Zatražite preispitivanje postupka javne nabave</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_hr.htm"> Prodaja robe i usluga<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_hr.htm">Prodaja proizvoda u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_hr.htm">Pružanje usluga u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_hr.htm">E-trgovina, prodaja na daljinu i prodaja izvan poslovnih prostora</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_hr.htm"> Putovanja u paket aranžmanima i povezanim putnim aranžmanima</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_hr.htm"> Usluge dostave paketa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_hr.htm"> Tržišno natjecanje poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_hr.htm">Pravila tržišnog natjecanja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_hr.htm"> Prijava protutržišnog ponašanja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_hr.htm">Ljudski resursi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_hr.htm">Ugovori o radu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_hr.htm">Promjene ugovora o radu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_hr.htm">Uvjeti zapošljavanja</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_hr.htm">Rad na određeno vrijeme</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_hr.htm">Obavješćivanje radnika i savjetovanje s njima</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_hr.htm">Rad u nepunom radnom vremenu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_hr.htm">Višak zaposlenika</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_hr.htm">Zaposleni adolescenti</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_hr.htm">Rad preko poduzeća za privremeno zapošljavanje</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_hr.htm">Sezonski radnici iz trećih zemalja</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_hr.htm">Radno vrijeme, praznici i dopust<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_hr.htm">Radno vrijeme</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_hr.htm">Dopust i fleksibilan rad</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_hr.htm">Radnici u prometnom sektoru<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_hr.htm">Zaposlenici u civilnom zrakoplovstvu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_hr.htm">Željeznički radnici</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_hr.htm">Zapošljavanje radnika u cestovnom prijevozu: vrijeme vožnje i razdoblja odmora</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_hr.htm">Pomorci</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_hr.htm">Radnici u prijevozu unutarnjim plovnim putovima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_hr.htm">Upućeni radnici<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_hr.htm">Upućivanje zaposlenika u inozemstvo</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_hr.htm">Upućeni vozači</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_hr.htm">Socijalna sigurnost i zdravlje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_hr.htm">Plaćanje doprinosa za socijalno osiguranje</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_hr.htm">Zdravlje i sigurnost na radu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_hr.htm"> Jednako postupanje i stručne kvalifikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_hr.htm">Jednako postupanje prema zaposlenicima</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_hr.htm">Razumna prilagodba</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_hr.htm">Priznavanje kvalifikacija</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_hr.htm">Zahtjevi za proizvode<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_hr.htm">Norme<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_hr.htm">Norme u Europi</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_hr.htm">Sukladnost proizvoda<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_hr.htm">Utvrđivanje relevantnih zahtjeva za proizvode</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_hr.htm">Ocjenjivanje sukladnosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_hr.htm">Tehnička dokumentacija i EU izjava o sukladnosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_hr.htm">Zahtjevi za ekološki dizajn</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_hr.htm">Izjava o uzajamnom priznavanju</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_hr.htm">Etikete i oznake<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_hr.htm">Oznaka CE</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_hr.htm">Oznaka energetske učinkovitosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_hr.htm">Oznaka OEEO (WEEE)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_hr.htm"> Oznaka obuće</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_hr.htm">Oznaka tekstila</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_hr.htm">Oznaka „℮"</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_hr.htm">Znak za okoliš EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_hr.htm"> Kemikalije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_hr.htm">Registracija kemikalija u EU-u (Uredba REACH)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_hr.htm">Razvrstavanje, označivanje i pakiranje kemikalija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_hr.htm"> Recikliranje i gospodarenje otpadom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_hr.htm">Odgovornost za zbrinjavanje električnog i elektroničkog otpada</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_hr.htm">Označivanje hrane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_hr.htm">Pravila o označivanju hrane</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_hr.htm">Nutritivna deklaracija</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_hr.htm">Označivanje dodataka prehrani</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_hr.htm">Prehrambeni aditivi</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_hr.htm">Zdravstvene i prehrambene tvrdnje</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_hr.htm">Financiranje i financijska sredstva<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_hr.htm"> Računovodstvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_hr.htm">Računovodstvo za MSP-ove i mikropoduzeća</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_hr.htm">Uplate i isplate<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_hr.htm"> Prekogranična naplata duga</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_hr.htm">Elektronička i gotovinska plaćanja</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_hr.htm">Kašnjenje u plaćanju</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_hr.htm">Elektroničko izdavanje računa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_hr.htm"> Kako do sredstava<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/hr">Pristup financiranju</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_hr.htm">EU-ovi programi financiranja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_hr.htm">Odnos s klijentima<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_hr.htm"> Potrošački ugovori i jamstva<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_hr.htm">Jamstva za potrošače</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_hr.htm">Neispravni proizvodi</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_hr.htm">Ugovori s potrošačima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_hr.htm"> Rješavanje sporova s potrošačima<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_hr.htm"> Alternativno/internetsko rješavanje sporova</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_hr.htm"> Europski postupak za sporove male vrijednosti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_hr.htm"> Zaštita podataka<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_hr.htm"> Zaštita podataka na temelju Opće uredbe o zaštiti podataka</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_hr.htm"> Privatnost na internetu</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=hr" target="_blank">Kontaktirajte službe za pomoć</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=hr" target="_blank">Prijavite smetnju</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ukrajina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">Pomoć EU-a Ukrajini</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_hr">Informacije za osobe koje bježe od rata u Ukrajini</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_hr#kako-mo%C5%BEete-pomo%C4%87i">Kako možete pomoći</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Informacije za poduzeća</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_hr.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Kliknite za proširivanje" title="Kliknite za proširivanje">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/business/index_hr.htm">Poslovanje</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/index_hr.htm"> Poslovanje</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_hr.htm"> Digitalizacija poduzeća</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li> Zaštita internetskih stranica</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1> Zaštita internetskih stranica</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Na ovoj stranici</div> </nav> </aside> <div class="col"> <div id="main-article"> <p>Razvoj i održavanje vaših internetskih stranica važno je za vašu prisutnost na internetu. Kiberincindenti kao što je krađa podataka vaših kupaca mogu imati sljedeće negativne utjecaje na vaše poduzeće i imidž:</p> <ul> <li>gubitak ugleda</li> <li>prekidi u poslovanju</li> <li>gubitak povjerenja kupaca</li> <li>regulatorne sankcije i tužbe.</li> </ul> <p>Kiberincidenti koji utječu na internetske trgovine mogu uključivati:</p> <ul> <li>krađu podataka kupaca</li> <li>izmjene informacija na platformi za e-trgovinu</li> <li>gašenje internetskih stranica</li> <li>curenje povjerljivih poslovnih informacija.</li> </ul> <p>Vrlo je važno da navedete koje osjetljive informacije imate na svojim stranicama, prije bilo kakve povrede sigurnosti. Trebali biste razmotriti sljedeće:</p> <ul> <li>Koje su informacije ključne za vaše poduzeće?</li> <li>Gdje se nalaze?</li> <li>Koliko brzo možete ponovno pokrenuti internetsko poslovanje u slučaju kibernapada?</li> </ul> <p>Trebali biste provesti i potpunu reviziju svojih sustava, imati na umu sve važne komponente i pratiti sve procese. Obavijestite još nekoga u svojoj organizaciji o toj reviziji, ali napominjemo i da bi pristup podatkovnim sustavima trebalo odobravati samo na temelju nužnosti pristupa podacima.</p> <h2>Zaštita informacija na vašim stranicama</h2> <p>Važno je razmisliti o tome kako se ključni aspekti sigurnosti informacija – povjerljivost, cjelovitost i dostupnost – primjenjuju na vaše stranice i usluge te utvrditi potrebne zahtjeve u pogledu razine usluge. Ti zahtjevi mogu se razlikovati ovisno o drugim elementima koje odlučite integrirati.</p> <p>Ako želite da vaš sustav bude siguran, morate se pobrinuti za zaštitu sljedećih aspekata:</p> <ul> <li> <strong>Povjerljivost</strong>: to znači zaštita informacija kao što su brojevi kreditnih/debitnih kartica i drugih osobnih podataka od otkrivanja neovlaštenim stranama. To možete učiniti na sljedeće načine: <ul> <li>uspostavom odgovarajućeg mehanizma autentifikacije (kao što su višefaktorska rješenja za autentifikaciju, u kojima korisnik mora potvrditi svoj identitet na dva ili više načina)</li> <li>upotrebom šifriranih veza (HTTPS: sigurnosni protokol SSL) kako bi samo ovlaštene osobe imale pristup osjetljivim informacijama.</li> </ul> </li> <li> <strong>Cjelovitost</strong>: to znači zaštititi informacije kako bi ostale točne i pouzdane i kako ih ne bi mogle mijenjati neovlaštene strane. To se može ostvariti na sljedeći način: <ul> <li>dnevnim provjerama kako bi se pronašle izmijenjene datoteke</li> <li>predviđanjem sigurnosnog testiranja za vaše internetske stranice i usluge kako bi se izbjegli napadi</li> <li>uspostavom sustava za sprečavanje neovlaštenog ulaska.</li> </ul> </li> <li> <strong>Dostupnost</strong>: to znači osigurati da vaše internetske stranice funkcioniraju cijelo vrijeme ako održavate vlastite stranice. To možete učiniti na sljedeće načine: <ul> <li>uvođenjem rezervnog energetskog sustava za hitne situacije</li> <li>pomnim održavanjem sve informatičke opreme.</li> </ul> </li> </ul> <h2>Kako odgovoriti na sigurnosne incidente</h2> <p>Važno je da za slučaj povrede sigurnosti imate pripremljen provediv plan sa specifičnim, konkretnim mjerama i procedurama za postupanje nakon sigurnosnog incidenta. Trebalo bi jasno utvrditi:</p> <ul> <li>tko ima glavnu odgovornost</li> <li>kako stupiti u kontakt s ključnim osobljem</li> <li>koje podatke, mreže i usluge treba prvo oporaviti</li> <li>koga treba obavijestiti (vlasnike podataka, kupce ili partnerska poduzeća) ako su izloženi njihovi podaci ili podaci koji utječu na njihove mreže.</li> </ul> <p>Ako otkrijete povredu sigurnosti, pratite sljedeće korake:</p> <ul> <li>obavijestite svoje kupce o tome što se dogodilo kako biste zadržali njihovo povjerenje</li> <li>obavijestite i sve relevantne dionike uključene u vašu internetsku trgovinu. Trebali biste imenovati stalnog službenika za informacijske tehnologije za slučaj sigurnosnih problema</li> <li>utvrdite uzrok povrede i pripremite dokumentirane dokaze koji bi se eventualno mogli upotrijebiti na sudu</li> <li>ako se povreda odnosi na financijske informacije, kao što su podaci o kreditnoj kartici, morate obavijestiti pružatelja usluga koji je zadužen za vaše financijske transakcije.</li> </ul> <p>Trebali biste izraditi i politiku obavješćivanja o povredama podataka, koju možete uključiti u svoju izjavu o zaštiti privatnosti, te biste trebali navesti na koji ćete način i kada obavijestiti svoje kupce u slučaju povrede osobnih podataka. Morate uzeti u obzir i da u skladu s <a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_hr.htm" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_en.htm" data-linkid="c866bbf2-0d92-4027-ae1c-f96f46b03f31">pravilima Opće uredbe o zaštiti podataka (GDPR)</a> imate obvezu o svakoj povredi podataka obavijestiti i nadzorno tijelo za zaštitu podataka.</p> <p>Na nacionalnoj razini uspostavljeni su <strong>timovi za hitne računalne intervencije</strong> (CERT), sastavljeni od stručnjaka za sigurnost odgovornih za upravljanje sigurnosnim incidentima (npr. za izvješćivanje i odgovor na sigurnosne prijetnje). Oni vam mogu pružiti informacije o tome što učiniti i kome se obratiti ako ste pod bilo kojom vrstom kibernapada. Osim toga, objavljuju upozorenja o ranjivostima i prijetnjama u vašoj zemlji. </p> <!--ETALOFF--> <div class="accordion"> <h3 class="toggle countries" role="button" tabindex="0" aria-expanded="false"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#location"></use></svg><span><span>Odaberite svoju državu</span></span><svg focusable="false" aria-label="Otvori"> <title>Otvori</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Zatvoreno"> <title>Zatvoreno</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content countries"> <ul> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=AT&categories=J11" aria-label="Austrija"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#at"></use></svg><span>Austrija</span></a></li> <li><a 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aria-label="Luksemburg"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#lu"></use></svg><span>Luksemburg</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=HU&categories=J11" aria-label="Mađarska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#hu"></use></svg><span>Mađarska</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=MT&categories=J11" aria-label="Malta"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#mt"></use></svg><span>Malta</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=NL&categories=J11" aria-label="Nizozemska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#nl"></use></svg><span>Nizozemska</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=DE&categories=J11" aria-label="Njemačka"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#de"></use></svg><span>Njemačka</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=PL&categories=J11" aria-label="Poljska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#pl"></use></svg><span>Poljska</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=PT&categories=J11" aria-label="Portugal"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#pt"></use></svg><span>Portugal</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=RO&categories=J11" aria-label="Rumunjska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#ro"></use></svg><span>Rumunjska</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=SK&categories=J11" aria-label="Slovačka"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#sk"></use></svg><span>Slovačka</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=SI&categories=J11" aria-label="Slovenija"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#si"></use></svg><span>Slovenija</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=ES&categories=J11" aria-label="Španjolska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#es"></use></svg><span>Španjolska</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_hr.htm?countryCode=SE&categories=J11" aria-label="Švedska"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#se"></use></svg><span>Švedska</span></a></li> </ul> </div> </div> <!--/ETALOFF--> <h2>Usklađenost s pravilima o zaštiti podataka</h2> <p>Općom uredbom o zaštiti podataka utvrđene su obveze za poduzeća koja prikupljaju i pohranjuju osobne podatke te upravljaju takvim podacima. Dva su glavna cilja Opće uredbe o zaštiti podataka transparentnost i informiranje javnosti o tome kako se njihovi podaci upotrebljavaju.</p> <p>Više informacija o općim odredbama GDPR-a i tome kako se primjenjuju na vaše poduzeće pronađite u pododjeljku o <a data-linkid="c866bbf2-0d92-4027-ae1c-f96f46b03f31" href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_hr.htm" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_en.htm" title="zaštita podataka">zaštiti podataka</a>. </p> <p>Element vaše internetske trgovine na koji se GDPR najviše odnosi je izjava (ili politika) o zaštiti privatnosti. Ta je izjava javni dokument koji izdaje vaše poduzeće, a u kojem je objašnjeno na koji način obrađujete osobne podatke i kako primjenjujete načela zaštite podataka. Ako se na vašim internetskim stranicama izravno prikupljaju osobni podaci korisnika, izjava o zaštiti privatnosti trebala bi se prikazati čim se takvi podaci počnu prikupljati.</p> <p>Izjava bi trebala bi biti:</p> <ul> <li>sažeta, transparentna i razumljiva</li> <li>lako dostupna</li> <li>prikazana besplatno i pravodobno.</li> </ul><a id="interactive-content-start" name="interactive-content-start"></a><h2>Doznajte što bi trebala sadržavati vaša izjava o privatnosti</h2> <ul> <li> <a href="#collectdata" title="Osobne podatke prikupljate izravno od pojedinačnih korisnika">Osobne podatke prikupljate izravno od pojedinačnih korisnika</a> </li> <li> <a href="#receivedata" title="Osobne podatke primate od trećih strana ">Osobne podatke primate od trećih strana </a> </li> </ul><a id="collectdata" name="collectdata"></a><p>Izjava o zaštiti privatnosti koja se prikazuje na vašoj internetskoj trgovini trebala bi sadržavati sljedeće informacije:</p> <ul> <li>podatke za kontakt vašeg poduzeća, imenovanog zastupnika i <span class="nolink">službenika za zaštitu podataka</span> <a href="https://www.edps.europa.eu/data-protection/data-protection/reference-library/data-protection-officer-dpo_en" target="_blank" class="language" title="English">en</a> </li> <li>svrhe u koje vaše poduzeće obrađuje osobne podatke korisnika i pravna osnova za tu obradu</li> <li>legitimne interese vašeg poduzeća u pogledu obrade osobnih podataka</li> <li>sve primatelje podataka korisnika</li> <li>prenose li se osobni podaci u zemlju izvan EU-a</li> <li>razdoblje zadržavanja podataka</li> <li>prava korisnika u odnosu na njihove podatke koji se obrađuju, posebno prava na: <ul> <li>povlačenje privole u bilo kojem trenutku</li> <li>podnošenje pritužbe nadzornom tijelu</li> </ul> </li> <li>pružaju li se osobni podaci korisnika na temelju zakonskih ili ugovornih obveza</li> <li>je li uveden sustav automatiziranog donošenja odluka, što uključuje profiliranje podataka (postupak u kojem se već prikupljeni podaci analiziraju iz statističkih razloga).</li> </ul><a id="receivedata" name="receivedata"></a><p>Izjava o zaštiti privatnosti koja se prikazuje na vašoj internetskoj trgovini trebala bi sadržavati sljedeće informacije:</p> <ul> <li>podatke za kontakt vašeg poduzeća, imenovanog zastupnika i službenika za zaštitu podataka</li> <li>svrhe u koje vaše poduzeće obrađuje osobne podatke korisnika i pravna osnova za tu obradu</li> <li>legitimne interese vašeg poduzeća u pogledu obrade osobnih podataka</li> <li>sve primatelje podataka korisnika</li> <li>prenose li se osobni podaci u zemlju izvan EU-a</li> <li>razdoblje zadržavanja podataka</li> <li>prava korisnika u odnosu na njihove podatke koji se obrađuju, posebno prava na: <ul> <li>povlačenje privole u bilo kojem trenutku</li> <li>podnošenje pritužbe nadzornom tijelu</li> </ul> </li> <li>kategorije osobnih podataka koje vaše poduzeće prikuplja</li> <li>je li uveden sustav automatiziranog donošenja odluka, što uključuje profiliranje podataka.</li> </ul><a id="interactive-content-end" name="interactive-content-end"></a><p>Izjave o zaštiti privatnosti moraju biti u pisanom obliku i dostaviti se elektronički (ako je primjenjivo), moraju se objaviti u posebnom dijelu vaše internetske stranice (npr. <span class="nolink">u odjeljku o politici zaštite privatnosti</span> <a href="https://europa.eu/european-union/abouteuropa/privacy-policy_en" target="_blank" class="language" title="English">en</a> ) i mora im se moći pristupiti izravno sa svake stranice ili podstranice.</p> <p>Više pojedinosti i korisnih savjeta o oblikovanju politike zaštite privatnosti pronađite u praktičnim <span class="nolink">smjernicama</span> <a href="https://ec.europa.eu/newsroom/article29/items/622227" target="_blank" class="language" title="English">en</a> .</p> </div> <div class="article-related eu-legislation"> <h2>Zakonodavstvo EU</h2> <ul> <li><a href="https://eur-lex.europa.eu/legal-content/HR/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC" data-linkid="9ce6d1de-b0fa-4a86-a278-657b11451621" title="Opća uredba o zaštiti podataka">Opća uredba o zaštiti <span class="label-end"><span>podataka</span><svg focusable="false" aria-label="Klikom na poveznicu dokument se otvara na drugoj stranici"> <title>Klikom na poveznicu dokument se otvara na drugoj stranici</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#external"></use></svg></span></a></li> </ul> </div> <!--ETALOFF--> <div class="article-related"> <h2>Trebate li podršku službi za pomoć korisnicima?</h2> <p>Obratite se specijaliziranim službama za pomoć</p><button id="advice-button" class="standard arrow toggle">Pomoć i savjetovanje<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><div id="advice-content" class="toggle-content"> <div 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Ako imate, <strong><a data-linkid="3b14a2df-b4db-46ba-8512-ea68b2bcf6f2" href="https://een.ec.europa.eu/" title="Europska poduzetnička mreža">Enterprise Europe Network</a></strong> može vam dati besplatan savjet.</p> </div> <div data-service-name="ASF"> <p>Od pomoći vam može biti i <strong><a data-linkid="99515abc-5143-4601-834f-d58adec3d203" href="https://asf.youreurope.europa.eu/?lang=hr" title="alat za traženje službe za podršku">alat za traženje službe za podršku</a></strong>.</p> </div> </div> </div> <div id="last-checked"><span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#calendar"></use></svg>Posljednji put provjereno: 17/10/2024</span></div> </div> </div> <div id="share-page"> <div>Podijeli</div> <ul> <li><a href="https://www.facebook.com/share.php?u=https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm" title="Podijeli na Facebook" target="_blank" rel="nofollow" id="sh-facebook"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.linkedin.com/sharing/share-offsite/?url=https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm" title="Podijeli na linkedIn" target="_blank" rel="nofollow" id="sh-linkedin"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>Linkedin</span></a></li> <li><a href="https://twitter.com/intent/tweet?text=Za%C5%A1tita%20internetskih%20stranica&url=https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm" title="Podijeli na X-u" target="_blank" rel="nofollow" id="sh-twitter"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="mailto:?subject=Za%C5%A1tita%20internetskih%20stranica&body=https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm;" id="sh-email" title="Podijeli e-porukom" rel="nofollow"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#email"></use></svg><span>e-mail</span></a></li> </ul> </div> </main> <footer id="footer-content" class="ye_footerpage"> <section id="feedback-bar"> <div class="container"><button id="feedback" class="standard arrow toggle">Povratne informacije o kvaliteti<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><form id="feedback-form" class="toggle-content" method="post" name="fm" action="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm" autocomplete="off" novalidate><input autocomplete="false" name="hidden" type="text" style="display:none;"><input type="hidden" name="section" id="section" value="/business/running-business/digitalising/securing-website/"><p class="success">Hvala na povratnoj informaciji. 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