CINXE.COM

<!DOCTYPE html><html lang="fr"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><link rel="preload" as="image" href="https://dam.freshworks.com/m/201271b18ba1bfc1/original/headerLogoDark.webp"/><title>Tarifs et forfaits de Freshdesk Omni | Freshworks</title><meta name="google-site-verification" content="p1kXiLh_RXdISzpdgWbzTnGp0pbeWIXKOYGHN98BTwc"/><meta name="description" content="Freshdesk Omni est proposé à partir de 29 USD, avec un forfait gratuit et un forfait Enterprise. Comparez nos forfaits pour découvrir les fonctionnalités et les modules complémentaires."/><meta name="application-name" content="Tarifs et forfaits de Freshdesk Omni | Freshworks"/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://www.freshworks.com/fr/freshdesk/omni/pricing/"/><meta property="og:site_name" content="Freshworks"/><meta property="og:type" content="website"/><meta property="og:url" content="https://www.freshworks.com/fr/freshdesk/omni/pricing/"/><meta property="og:title" content="Tarifs et forfaits de Freshdesk Omni | Freshworks"/><meta property="og:description" content="Freshdesk Omni est proposé à partir de 29 USD, avec un forfait gratuit et un forfait Enterprise. Comparez nos forfaits pour découvrir les fonctionnalités et les modules complémentaires."/><meta property="og:image" content="https://dam.freshworks.com/m/43eb62587c3e3bbd/original/default-og.webp"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@FreshworksInc"/><meta name="twitter:url" content="https://www.freshworks.com/fr/freshdesk/omni/pricing/"/><meta property="twitter:title" content="Tarifs et forfaits de Freshdesk Omni | Freshworks"/><meta property="twitter:description" content="Freshdesk Omni est proposé à partir de 29 USD, avec un forfait gratuit et un forfait Enterprise. Comparez nos forfaits pour découvrir les fonctionnalités et les modules complémentaires."/><meta name="twitter:image" content="https://dam.freshworks.com/m/43eb62587c3e3bbd/original/default-og.webp"/><link rel="alternate" hrefLang="x-default" href="https://www.freshworks.com/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="en-US" href="https://www.freshworks.com/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="de" href="https://www.freshworks.com/de/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="nl" href="https://www.freshworks.com/nl/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="fr" href="https://www.freshworks.com/fr/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="sv" href="https://www.freshworks.com/se/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="es-ES" href="https://www.freshworks.com/es/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="es-MX" href="https://www.freshworks.com/latam/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="es-CO" href="https://www.freshworks.com/latam/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="es-AR" href="https://www.freshworks.com/latam/freshdesk/omni/pricing/"/><link rel="alternate" hrefLang="pt-BR" href="https://www.freshworks.com/br/freshdesk/omni/pricing/"/><meta name="next-head-count" content="32"/><link rel="preload" as="font" href="/assets/fonts/roboto/latin/v30-700.woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="/assets/fonts/roboto/latin/v30-400.woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="/assets/fonts/roboto/latin/v30-500.woff2" crossorigin="anonymous"/><link rel="preconnect" href="https://dam.freshworks.com"/><link rel="preconnect" href="https://cdn-ukwest.onetrust.com"/><link rel="preconnect" href="https://cdn.optimizely.com"/><link rel="icon" type="image/png" sizes="32x32" href="/favicons/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="/favicons/favicon-16x16.png"/><link rel="apple-touch-icon" sizes="180x180" href="/favicons/apple-touch-icon.png"/><link rel="shortcut icon" href="/favicons/favicon.ico"/><style>/* roboto-100 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 100; src: url('/assets/fonts/roboto/latin/v30-100.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-100.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ } /* roboto-300 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 300; src: url('/assets/fonts/roboto/latin/v30-300.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-300.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ } /* roboto-400 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 400; src: url('/assets/fonts/roboto/latin/v30-400.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-400.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ } /* roboto-500 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 500; src: url('/assets/fonts/roboto/latin/v30-500.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-500.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ } /* roboto-700 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 700; src: url('/assets/fonts/roboto/latin/v30-700.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-700.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ } /* roboto-900 - latin */ @font-face { font-family: 'Roboto'; font-style: normal; font-display: swap; font-weight: 900; src: url('/assets/fonts/roboto/latin/v30-900.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */ url('/assets/fonts/roboto/latin/v30-900.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */ }</style><noscript data-n-css=""></noscript><script defer="" nomodule="" src="/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js"></script><script src="/_next/static/chunks/webpack-915604806c02f8ff.js" defer=""></script><script src="/_next/static/chunks/framework-7751730b10fa0f74.js" defer=""></script><script src="/_next/static/chunks/main-220db4dea5af5d87.js" defer=""></script><script src="/_next/static/chunks/pages/_app-d978362c6e1a67a0.js" defer=""></script><script src="/_next/static/chunks/fec483df-c8cf40203e53dd6e.js" defer=""></script><script src="/_next/static/chunks/425-796251ee09d6806a.js" defer=""></script><script src="/_next/static/chunks/694-5ffacf7d29b1ab05.js" defer=""></script><script src="/_next/static/chunks/522-525c2da0c28d5f72.js" defer=""></script><script src="/_next/static/chunks/175-782a463fdfc3af40.js" defer=""></script><script src="/_next/static/chunks/pages/%5B%5B...slug%5D%5D-10008290d9f7a1ac.js" defer=""></script><script src="/_next/static/Mg_DL5T8OJJ5JTWVvhC0i/_buildManifest.js" defer=""></script><script src="/_next/static/Mg_DL5T8OJJ5JTWVvhC0i/_ssgManifest.js" defer=""></script><style data-styled="" data-styled-version="5.3.6">html{font-size:100%;}/*!sc*/ html,body,*{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;box-sizing:border-box;margin-block-start:0;margin-block-end:0;}/*!sc*/ .wistia_popover_overlay{max-width:100%;}/*!sc*/ data-styled.g1[id="sc-global-igHxVZ1"]{content:"sc-global-igHxVZ1,"}/*!sc*/ .fHpOQo{display:table;width:100%;table-layout:fixed;background-color:#fff;border-radius:8px;border-spacing:0;position:relative;margin-bottom:60px;height:1px;}/*!sc*/ data-styled.g2[id="sc-dff145d-0"]{content:"fHpOQo,"}/*!sc*/ .bUiOjz{position:-webkit-sticky;position:sticky;top:85px;background-color:#fff;z-index:1000;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;}/*!sc*/ data-styled.g3[id="sc-dff145d-1"]{content:"bUiOjz,"}/*!sc*/ .cJhcpM{padding:16px 24px 16px 24px;text-align:left;border:1px solid #EBEFF2;-webkit-box-pack:left;-webkit-justify-content:left;-ms-flex-pack:left;justify-content:left;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:table-cell;word-wrap:break-word;word-break:break-word;}/*!sc*/ .kSDehM{padding:16px 24px 16px 24px;text-align:center;border:1px solid #EBEFF2;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:table-cell;word-wrap:break-word;word-break:break-word;}/*!sc*/ data-styled.g4[id="sc-dff145d-2"]{content:"cJhcpM,kSDehM,"}/*!sc*/ .lfDrf{font-weight:bold;border-bottom:none;text-align:left;padding:0;position:relative;height:100%;}/*!sc*/ .lfDrf::before{display:none;content:"";position:absolute;top:0;left:0;height:70px;background:#EBEFF2;z-index:0;right:0;border-radius:24px 24px 0 0;}/*!sc*/ .iRyHli{font-weight:bold;border-bottom:1px solid #EBEFF2;text-align:left;padding:0;position:relative;height:100%;}/*!sc*/ .iRyHli::before{display:none;content:"";position:absolute;top:0;left:0;height:70px;background:#EBEFF2;z-index:0;right:0;border-radius:24px 24px 0 0;}/*!sc*/ .iRyHlo{font-weight:bold;border-bottom:1px solid #EBEFF2;text-align:left;padding:0;position:relative;height:100%;}/*!sc*/ .iRyHlo::before{display:none;content:"";position:absolute;top:0;left:0;height:90px;background:#EBEFF2;z-index:0;right:0;border-radius:24px 24px 0 0;}/*!sc*/ data-styled.g5[id="sc-dff145d-3"]{content:"lfDrf,iRyHli,iRyHlo,"}/*!sc*/ .cRIgfF{background-color:#F4FBFF;font-weight:bold;cursor:pointer;}/*!sc*/ .cRIgfF td{padding:16px 24px 16px 24px;display:table-cell;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .hztLUI{background-color:#418FDE;font-weight:bold;cursor:pointer;}/*!sc*/ .hztLUI td{color:#fff;padding:16px 24px 16px 24px;display:table-cell;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ data-styled.g6[id="sc-dff145d-4"]{content:"cRIgfF,hztLUI,"}/*!sc*/ .grMHqR{display:table-row;border:1px solid #EBEFF2;}/*!sc*/ .grMHqR:hover{background-color:#E5F3FC;}/*!sc*/ data-styled.g8[id="sc-dff145d-6"]{content:"grMHqR,"}/*!sc*/ .inQUXZ{display:block;position:fixed;z-index:11;width:100%;background-color:#000;-webkit-transition:all 0.3s ease;transition:all 0.3s ease;}/*!sc*/ .eNaewh{margin-left:auto;margin-right:auto;margin-top:0;margin-bottom:0;max-width:1632px;}/*!sc*/ .dFrlHR{width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;height:-webkit-fit-content;height:-moz-fit-content;height:fit-content;min-width:140px;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;margin-top:0.625rem;}/*!sc*/ .chDVsM{width:1632px;margin-left:auto;margin-right:auto;padding-left:3.5rem;padding-right:3.5rem;}/*!sc*/ @media screen and (min-width:1440px){.chDVsM{padding-left:6rem;padding-right:6rem;}}/*!sc*/ .hMwAcz{height:auto;}/*!sc*/ .bTqxOQ{height:100%;}/*!sc*/ .bDLIOO{width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;height:-webkit-fit-content;height:-moz-fit-content;height:fit-content;}/*!sc*/ .bvexqx{margin-bottom:0.25rem;display:none;z-index:1000;}/*!sc*/ @media screen and (min-width:576px){.bvexqx{display:block;}}/*!sc*/ .XWAVZ{margin-top:0.25rem;}/*!sc*/ @media screen and (min-width:576px){}/*!sc*/ @media screen and (min-width:1280px){.XWAVZ{display:none;}}/*!sc*/ .hvPqyj{top:88px;bottom:0;left:0;right:0;z-index:10;background-color:#fff;height:0px;display:none;-webkit-transition:all 0.15s ease-in-out;transition:all 0.15s ease-in-out;padding-left:0.9375rem;padding-right:0.9375rem;padding-top:0;padding-bottom:0;opacity:0;border-top:1px solid;border-color:#EBEFF2;}/*!sc*/ @media screen and (min-width:576px){.hvPqyj{padding-left:2rem;padding-right:2rem;}}/*!sc*/ @media screen and (min-width:768px){.hvPqyj{top:112px;}}/*!sc*/ @media screen and (min-width:992px){.hvPqyj{padding-left:6rem;padding-right:6rem;}}/*!sc*/ @media screen and (min-width:1280px){.hvPqyj{max-height:0px;padding:0;}}/*!sc*/ .cYOwZw{cursor:pointer;}/*!sc*/ @media screen and (min-width:576px){.cYOwZw{display:none;}}/*!sc*/ .brPMqe{max-width:1632px;width:100%;padding-left:1rem;padding-right:1rem;}/*!sc*/ @media screen and (min-width:576px){.brPMqe{padding-left:2rem;padding-right:2rem;}}/*!sc*/ @media screen and (min-width:992px){.brPMqe{padding-left:6rem;padding-right:6rem;}}/*!sc*/ .gNTOBJ{position:absolute;right:32px;top:28px;}/*!sc*/ .ldKWYL{padding-top:3rem;padding-bottom:3rem;width:100%;}/*!sc*/ .lgncjb{padding-top:3rem;padding-bottom:3rem;}/*!sc*/ @media screen and (min-width:768px){.lgncjb{padding-top:4.5rem;padding-bottom:4.5rem;}}/*!sc*/ @media screen and (min-width:992px){.lgncjb{padding-top:6rem;padding-bottom:6rem;}}/*!sc*/ .feihzU{width:100%;height:auto;}/*!sc*/ .cnNtCO{position:relative;z-index:auto;cursor:pointer;height:100%;}/*!sc*/ .kpgLGh{border-radius:20px;background-image:url(https://dam.freshworks.com/m/51d835a47007dc36/original/freddy-ai-male-employee-video-thumbnail-1440x810.webp);background-position:center;background-size:contain;background-repeat:no-repeat;margin-bottom:0;cursor:pointer;}/*!sc*/ .eKOIAF{padding-top:3rem;padding-bottom:3rem;}/*!sc*/ @media screen and (min-width:992px){.eKOIAF{padding-top:4.5rem;padding-bottom:4.5rem;}}/*!sc*/ @media screen and (min-width:1280px){.eKOIAF{padding-top:6rem;padding-bottom:6rem;}}/*!sc*/ .iwlGdC{padding-top:3rem;padding-bottom:3rem;padding:0;margin-bottom:3rem;}/*!sc*/ @media screen and (min-width:768px){.iwlGdC{padding:0;}}/*!sc*/ @media screen and (min-width:992px){.iwlGdC{padding:0;margin-bottom:4rem;}}/*!sc*/ @media screen and (min-width:1280px){.iwlGdC{padding:0;}}/*!sc*/ @media screen and (min-width:1440px){.iwlGdC{padding:0;}}/*!sc*/ .kkHFqI{overflow-x:hidden;}/*!sc*/ .eESFVN{width:100%;}/*!sc*/ .WJKkH{position:relative;height:-webkit-max-content;height:-moz-max-content;height:max-content;width:100%;max-width:400px;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;}/*!sc*/ @media screen and (min-width:768px){.WJKkH{-webkit-flex:1 0 40%;-ms-flex:1 0 40%;flex:1 0 40%;-webkit-align-self:unset;-ms-flex-item-align:unset;align-self:unset;}}/*!sc*/ .kHZKxH{padding-top:2rem;padding-bottom:2rem;width:100%;}/*!sc*/ .cesBpT{text-align:center;margin-bottom:2.5rem;}/*!sc*/ .gCnXgh{position:relative;height:50px;}/*!sc*/ .hiKbrZ{position:absolute;margin-left:auto;margin-right:auto;left:-32px;right:-32px;top:0;}/*!sc*/ @media screen and (min-width:768px){.hiKbrZ{left:-96px;right:-96px;}}/*!sc*/ @media screen and (min-width:1440px){.hiKbrZ{left:-96px;right:-96px;}}/*!sc*/ .jBqqJa{background-color:#000;}/*!sc*/ .jrSUEJ{padding-top:3rem;padding-bottom:3rem;max-width:1632px;width:100%;padding-left:1rem;padding-right:1rem;margin-left:auto;margin-right:auto;}/*!sc*/ @media screen and (min-width:576px){.jrSUEJ{padding-left:2rem;padding-right:2rem;}}/*!sc*/ @media screen and (min-width:992px){.jrSUEJ{padding-left:6rem;padding-right:6rem;}}/*!sc*/ .drNtfh{padding-bottom:1rem;border-bottom:1px solid;border-color:#505766;}/*!sc*/ data-styled.g19[id="sc-6293d692-0"]{content:"inQUXZ,eNaewh,dFrlHR,eNMhGa,chDVsM,hMwAcz,bTqxOQ,bDLIOO,bvexqx,XWAVZ,hvPqyj,cYOwZw,brPMqe,gNTOBJ,ldKWYL,lgncjb,feihzU,cnNtCO,kpgLGh,eKOIAF,iwlGdC,kkHFqI,eESFVN,WJKkH,kHZKxH,cesBpT,gCnXgh,hiKbrZ,jBqqJa,jrSUEJ,drNtfh,"}/*!sc*/ .dTqkGL{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;color:#fff;min-height:88px;padding-left:1rem;padding-right:1rem;}/*!sc*/ @media screen and (min-width:576px){.dTqkGL{padding-left:2rem;padding-right:2rem;}}/*!sc*/ @media screen and (min-width:768px){.dTqkGL{min-height:85px;}}/*!sc*/ @media screen and (min-width:992px){.dTqkGL{padding-left:6rem;padding-right:6rem;}}/*!sc*/ @media screen and (min-width:1280px){.dTqkGL{padding-left:6rem;padding-right:6rem;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}}/*!sc*/ .jGreyP{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .eMhsjB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:48px;display:none;}/*!sc*/ @media screen and (min-width:576px){}/*!sc*/ @media screen and (min-width:1280px){.eMhsjB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}}/*!sc*/ .hmiYJr{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:absolute;background-color:#fff;z-index:200;box-shadow:0px 4px 8px -2px rgba(37,49,56,0.1),0px 2px 4px -2px rgba(37,49,56,0.06);top:85px;left:0;right:0;-webkit-box-pack:space-around;-webkit-justify-content:space-around;-ms-flex-pack:space-around;justify-content:space-around;padding:0;max-height:0px;overflow-y:hidden;}/*!sc*/ .hbTOjB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;display:none;gap:40px;}/*!sc*/ .buDNyn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;}/*!sc*/ .buDNyn::after{content:'';position:absolute;background-color:#CDCFD2;width:1px;height:104%;bottom:0;right:0;}/*!sc*/ .kQSFEh{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:40px;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;width:600px;}/*!sc*/ .hiwdmy{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:24px;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;padding-left:0;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;}/*!sc*/ .gYGwZc{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;height:100%;display:none;}/*!sc*/ .hxHiUJ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:4px;width:284px;}/*!sc*/ @media screen and (min-width:1920px){.hxHiUJ{width:284px;}}/*!sc*/ .biWRWd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;border-radius:24px;}/*!sc*/ .dnhxXn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .kILqLL{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;}/*!sc*/ .fXrtqy{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:40px;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;width:unset;}/*!sc*/ .faNlXb{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:24px;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-left:0;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;}/*!sc*/ .dJNjBn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:24px;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;padding-left:0;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;}/*!sc*/ .fINOnt{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:32px;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .hIPlFs{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:32px;display:none;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ @media screen and (min-width:576px){}/*!sc*/ @media screen and (min-width:1280px){.hIPlFs{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}}/*!sc*/ .BXZhG{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:24px;}/*!sc*/ .cCaJNg{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;cursor:pointer;z-index:300;}/*!sc*/ .icfxOD{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:absolute;top:84px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);width:500px;z-index:10;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;background-color:#fff;box-shadow:0px 12px 16px -4px rgba(37,49,56,0.08),0px 4px 6px -2px rgba(37,49,56,0.03);padding:0;max-height:0px;overflow-y:hidden;}/*!sc*/ .cgKVyc{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:26px;padding:0;padding-bottom:7.5rem;}/*!sc*/ .dLFyTP{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}/*!sc*/ .kuvndm{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;border-bottom:1px solid;border-color:#EBEFF2;cursor:pointer;}/*!sc*/ .giGizz{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ .buWFuk{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;border-bottom:1px solid;border-color:#EBEFF2;cursor:pointer;}/*!sc*/ .buWFuk:hover{color:#4200C4;}/*!sc*/ .beHUlt{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;contain:content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;width:100%;background:linear-gradient(180deg,#070624 -17.19%,rgba(7,6,36,0) 111.4%),linear-gradient(86.97deg,rgba(255,168,0,0.4) -0.67%,rgba(25,187,125,0.4) 24.91%,rgba(0,82,204,0.4) 48.82%,rgba(69,164,236,0.4) 72.18%,rgba(184,95,255,0.4) 88.31%),#070624;}/*!sc*/ @media screen and (min-width:992px){.beHUlt{background:linear-gradient(180deg,#070624 -17.19%,rgba(7,6,36,0) 111.4%),linear-gradient(86.97deg,rgba(255,168,0,0.4) -0.67%,rgba(25,187,125,0.4) 24.91%,rgba(0,82,204,0.4) 48.82%,rgba(69,164,236,0.4) 72.18%,rgba(184,95,255,0.4) 88.31%),#070624;}}/*!sc*/ @media screen and (min-width:1280px){.beHUlt{background:linear-gradient(180deg,#070624 -17.19%,rgba(7,6,36,0) 111.4%),linear-gradient(86.97deg,rgba(255,168,0,0.4) -0.67%,rgba(25,187,125,0.4) 24.91%,rgba(0,82,204,0.4) 48.82%,rgba(69,164,236,0.4) 72.18%,rgba(184,95,255,0.4) 88.31%),#070624;}}/*!sc*/ .daUubK{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding-bottom:3rem;}/*!sc*/ @media screen and (min-width:375px){.daUubK{padding-top:3rem;}}/*!sc*/ @media screen and (min-width:992px){.daUubK{padding-top:4.5rem;}}/*!sc*/ @media screen and (min-width:1280px){.daUubK{min-height:0;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}}/*!sc*/ .hmehkU{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;text-align:center;margin-left:auto;margin-right:auto;gap:16px;width:100%;max-width:100%;color:#fff;}/*!sc*/ @media screen and (min-width:768px){.hmehkU{gap:64px;}}/*!sc*/ @media screen and (min-width:992px){.hmehkU{-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}}/*!sc*/ .jWrioZ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:24px;padding-bottom:0;}/*!sc*/ @media screen and (min-width:992px){.jWrioZ{max-width:952px;padding-top:0;}}/*!sc*/ .fOOkSa{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:32px;font-size:1.25rem;line-height:2.375rem;color:#fff;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ @media screen and (min-width:768px){.fOOkSa{font-size:1.5rem;}}/*!sc*/ .jsbiHw{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;contain:content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;width:100%;background-color:#C0E0F9;}/*!sc*/ @media screen and (min-width:992px){}/*!sc*/ @media screen and (min-width:1280px){}/*!sc*/ .bDJUlF{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:48px;padding-bottom:0;}/*!sc*/ @media screen and (min-width:992px){.bDJUlF{padding-bottom:1.5rem;}}/*!sc*/ .gDaqCT{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;width:100%;max-width:-webkit-max-content;max-width:-moz-max-content;max-width:max-content;display:none;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;}/*!sc*/ @media screen and (min-width:768px){.gDaqCT{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}}/*!sc*/ .bwdQPr{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:absolute;left:0px;top:0px;height:63px;width:inherit;background-color:#fff;z-index:-1;}/*!sc*/ .dlHDRp{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:32px;padding-right:2rem;}/*!sc*/ @media screen and (min-width:992px){.dlHDRp{gap:64px;padding-right:0;}}/*!sc*/ .emtdlf{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;padding-top:0.625rem;padding-bottom:0.625rem;cursor:pointer;background-color:#008ACE;width:calc(100% + 32px);margin-left:-1rem;padding-left:2.5rem;padding-right:2.5rem;}/*!sc*/ @media screen and (min-width:576px){.emtdlf{width:calc(100% + 64px);margin-left:-2rem;}}/*!sc*/ @media screen and (min-width:768px){.emtdlf{display:none;}}/*!sc*/ .kPOKX{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;background-color:#fff;margin-left:-1rem;margin-right:-1rem;margin-top:-3rem;}/*!sc*/ @media screen and (min-width:576px){.kPOKX{margin-left:-2rem;margin-right:-2rem;}}/*!sc*/ .sCaIR{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;display:none;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;width:calc(100% - 40px);margin-top:1rem;margin-bottom:1rem;}/*!sc*/ @media screen and (min-width:768px){.sCaIR{display:none;}}/*!sc*/ .hXQNAc{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;border-bottom:2px solid;border-color:#EBEFF2;padding-bottom:0.25rem;}/*!sc*/ .fMPSPZ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;cursor:pointer;font-weight:500;padding-top:1rem;padding-bottom:0;color:#000;}/*!sc*/ .ivwARM{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;margin-left:-1.75rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .cfLoyf{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .cEhOJq{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-top:0.75rem;padding-bottom:0.75rem;color:#000;}/*!sc*/ .gBvxmN{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-top:0.75rem;padding-bottom:0.75rem;color:#8512E0;}/*!sc*/ .iQgEKp{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;margin-left:-1.75rem;display:none;}/*!sc*/ .cgUYYY{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;display:none;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;margin-top:-1.5rem;}/*!sc*/ @media screen and (min-width:768px){.cgUYYY{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}}/*!sc*/ .eDPllr{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:16px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .ecYIRW{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin-top:1.5rem;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .FVXDx{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;padding:1.25rem;height:100%;}/*!sc*/ .dfNSnB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:0px;}/*!sc*/ .elbBML{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;margin-bottom:0.5rem;}/*!sc*/ .xxVsI{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;margin-top:0.75rem;}/*!sc*/ .bqLpGy{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:flex-end;-webkit-box-align:flex-end;-ms-flex-align:flex-end;align-items:flex-end;margin-top:0.75rem;}/*!sc*/ .jCFtQA{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;padding:1.25rem;background-color:#418FDE;height:100%;}/*!sc*/ .dkqYth{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;color:#000;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:20px;padding-left:0.5rem;padding-right:0.5rem;padding-top:0.125rem;padding-bottom:0.125rem;font-size:0.75rem;line-height:1.125rem;text-transform:capitalize;background-color:#fff;height:-webkit-fit-content;height:-moz-fit-content;height:fit-content;z-index:1;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;font-weight:600;}/*!sc*/ .cvKyoC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:20px;}/*!sc*/ .eBfQBi{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-items:left;-webkit-box-align:left;-ms-flex-align:left;align-items:left;gap:8px;width:100%;padding-left:0.5rem;padding-right:0.5rem;}/*!sc*/ @media screen and (min-width:1280px){.eBfQBi{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}}/*!sc*/ .TcDJe{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;position:relative;contain:content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;width:100%;}/*!sc*/ @media screen and (min-width:992px){}/*!sc*/ @media screen and (min-width:1280px){}/*!sc*/ .fHDANn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;text-align:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;min-width:345px;margin-left:auto;margin-right:auto;gap:16px;max-width:952px;color:#1D2026;}/*!sc*/ @media screen and (min-width:768px){.fHDANn{gap:24px;}}/*!sc*/ @media screen and (min-width:1920px){.fHDANn{max-width:952px;}}/*!sc*/ .cuxKJz{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:16px;}/*!sc*/ .dUxfXO{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;width:100%;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;margin-top:0.625rem;}/*!sc*/ .hfASzX{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;height:100%;-webkit-transform:translate(0%,-100%);-ms-transform:translate(0%,-100%);transform:translate(0%,-100%);}/*!sc*/ .ljhQcd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;visibility:hidden;position:absolute;border-radius:50%;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;background-color:#fff;gap:12px;width:30px;height:30px;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);transform:translate(-50%,-50%);box-shadow:0px 4px 4px rgba(0,0,0,0.25);}/*!sc*/ @media screen and (min-width:375px){.ljhQcd{width:60px;height:60px;}}/*!sc*/ @media screen and (min-width:768px){.ljhQcd{width:60px;height:60px;}}/*!sc*/ .eitiku{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;width:calc(100% + 0px);-webkit-transform:translateX(-0px);-ms-transform:translateX(-0px);transform:translateX(-0px);-webkit-transition:-webkit-transform 0.5s;-webkit-transition:transform 0.5s;transition:transform 0.5s;margin-bottom:2rem;gap:64px;}/*!sc*/ .ctEcaZ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding-left:1.5rem;padding-right:1.5rem;padding-top:2.5rem;padding-bottom:2.5rem;background-color:#FFE0AE;border-radius:24px;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;cursor:pointer;gap:32px;color:#1D2026;}/*!sc*/ @media screen and (min-width:768px){.ctEcaZ{padding:3rem;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;}}/*!sc*/ @media screen and (min-width:1280px){.ctEcaZ{padding:4rem;gap:32px;}}/*!sc*/ @media screen and (min-width:1440px){.ctEcaZ{padding:3rem;}}/*!sc*/ .frCnZh{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:32px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .cVmQEU{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:4px;}/*!sc*/ .fxMpzw{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-top:3rem;padding-bottom:3rem;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:32px;color:#1D2026;}/*!sc*/ @media screen and (min-width:992px){.fxMpzw{padding-top:4.5rem;padding-bottom:4.5rem;}}/*!sc*/ @media screen and (min-width:1280px){.fxMpzw{padding-top:6rem;padding-bottom:6rem;}}/*!sc*/ @media screen and (min-width:1440px){.fxMpzw{-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}}/*!sc*/ .eHGKQa{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:16px;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;text-align:center;}/*!sc*/ @media screen and (min-width:1280px){.eHGKQa{max-width:952px;min-width:500px;}}/*!sc*/ @media screen and (min-width:1920px){.eHGKQa{max-width:952px;}}/*!sc*/ .dBfYUv{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:1.5rem;cursor:pointer;gap:24px;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ @media screen and (min-width:992px){.dBfYUv{width:370px;}}/*!sc*/ @media screen and (min-width:1280px){.dBfYUv{width:510px;}}/*!sc*/ @media screen and (min-width:1440px){.dBfYUv{width:570px;}}/*!sc*/ @media screen and (min-width:1920px){.dBfYUv{width:708px;}}/*!sc*/ .dBfYUv:hover{background-color:#FBFCFF;border-radius:16px;}/*!sc*/ .la-DdqW{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:32px;color:#505766;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1.125rem;}/*!sc*/ @media screen and (min-width:768px){.la-DdqW{font-size:1.5rem;line-height:2.375rem;}}/*!sc*/ .cjMWFG{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;text-align:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;min-width:345px;margin-left:auto;margin-right:auto;gap:16px;max-width:952px;color:#fff;}/*!sc*/ @media screen and (min-width:768px){.cjMWFG{gap:24px;}}/*!sc*/ @media screen and (min-width:1920px){.cjMWFG{max-width:952px;}}/*!sc*/ .UOiit{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:32px;color:#CDCFD2;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1.125rem;}/*!sc*/ @media screen and (min-width:768px){.UOiit{font-size:1.5rem;line-height:2.375rem;}}/*!sc*/ .gTDmYM{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;gap:16px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;width:100%;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ @media screen and (min-width:576px){.gTDmYM{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;width:unset;}}/*!sc*/ @media screen and (min-width:768px){.gTDmYM{gap:24px;}}/*!sc*/ .bIclRP{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:8px;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .hFnGrz{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}/*!sc*/ @media screen and (min-width:1280px){.hFnGrz{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}}/*!sc*/ .kTjuIu{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-left:0;gap:8px;}/*!sc*/ .dnmtXJ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:24px;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;padding-bottom:0.625rem;margin-bottom:1rem;border-bottom:1px solid;border-color:#505766;}/*!sc*/ @media screen and (min-width:576px){.dnmtXJ{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}}/*!sc*/ @media screen and (min-width:992px){.dnmtXJ{margin-bottom:2rem;}}/*!sc*/ .cCBvUd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding-left:0;gap:16px;}/*!sc*/ .bKlyPb{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:16px;}/*!sc*/ @media screen and (min-width:768px){.bKlyPb{margin-left:auto;}}/*!sc*/ .jurjFh{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;padding-left:0;padding-bottom:2rem;gap:4px 38px;}/*!sc*/ @media screen and (min-width:992px){.jurjFh{padding-bottom:1rem;}}/*!sc*/ @media screen and (min-width:1280px){.jurjFh{gap:24px;}}/*!sc*/ data-styled.g20[id="sc-ace17a57-0"]{content:"dTqkGL,jGreyP,eMhsjB,hmiYJr,hbTOjB,buDNyn,kQSFEh,hiwdmy,gYGwZc,hxHiUJ,biWRWd,dnhxXn,kILqLL,fXrtqy,faNlXb,dJNjBn,fINOnt,hIPlFs,BXZhG,cCaJNg,icfxOD,cgKVyc,dLFyTP,kuvndm,giGizz,buWFuk,beHUlt,daUubK,hmehkU,jWrioZ,fOOkSa,jsbiHw,bDJUlF,gDaqCT,bwdQPr,dlHDRp,emtdlf,kPOKX,sCaIR,hXQNAc,fMPSPZ,ivwARM,cfLoyf,cEhOJq,gBvxmN,iQgEKp,cgUYYY,eDPllr,ecYIRW,FVXDx,dfNSnB,elbBML,xxVsI,bqLpGy,jCFtQA,dkqYth,cvKyoC,eBfQBi,TcDJe,fHDANn,cuxKJz,dUxfXO,hfASzX,ljhQcd,eitiku,ctEcaZ,frCnZh,cVmQEU,fxMpzw,eHGKQa,dBfYUv,la-DdqW,cjMWFG,UOiit,gTDmYM,bIclRP,hFnGrz,kTjuIu,dnmtXJ,cCBvUd,bKlyPb,jurjFh,"}/*!sc*/ .iqElAM{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:700;font-size:3rem;line-height:3.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}/*!sc*/ @media screen and (min-width:375px){.iqElAM{font-size:3rem;line-height:3.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:992px){.iqElAM{font-size:3rem;line-height:3.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:1280px){.iqElAM{font-size:3rem;line-height:3.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:1920px){.iqElAM{font-size:3.75rem;line-height:4.5rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:375px){.iqElAM{font:700 2.25rem/2.75rem "Roboto","Helvetica Neue","Arial Nova",sans-serif;-webkit-letter-spacing:-0.02em;-moz-letter-spacing:-0.02em;-ms-letter-spacing:-0.02em;letter-spacing:-0.02em;font-weight:700;}}/*!sc*/ @media screen and (min-width:768px){.iqElAM{font:700 3rem/3.75rem "Roboto","Helvetica Neue","Arial Nova",sans-serif;-webkit-letter-spacing:-0.02em;-moz-letter-spacing:-0.02em;-ms-letter-spacing:-0.02em;letter-spacing:-0.02em;font-weight:700;}}/*!sc*/ @media screen and (min-width:992px){.iqElAM{font-size:3.75rem;line-height:4.5rem;font-weight:700;}}/*!sc*/ .eYkskr{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:700;font-size:2.25rem;line-height:2.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}/*!sc*/ @media screen and (min-width:375px){.eYkskr{font-size:2.25rem;line-height:2.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:992px){.eYkskr{font-size:2.25rem;line-height:2.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:1280px){.eYkskr{font-size:2.25rem;line-height:2.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:1920px){.eYkskr{font-size:3rem;line-height:3.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ .byXbug{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:700;font-size:1.875rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.byXbug{font-size:1.875rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.byXbug{font-size:1.875rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.byXbug{font-size:1.875rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.byXbug{font-size:2.25rem;line-height:2.75rem;-webkit-letter-spacing:-1.2px;-moz-letter-spacing:-1.2px;-ms-letter-spacing:-1.2px;letter-spacing:-1.2px;}}/*!sc*/ @media screen and (min-width:375px){.byXbug{font-size:1.125rem;line-height:1.75rem;font-weight:700;}}/*!sc*/ data-styled.g22[id="sc-4555ca6a-0"]{content:"iqElAM,eYkskr,byXbug,"}/*!sc*/ .hAVBWd{cursor:pointer;}/*!sc*/ .lnqBhU{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .dJcDWF{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;color:#1D2026;font-weight:600;}/*!sc*/ .xXLrJ{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;color:#5D6476;}/*!sc*/ .hXxukY{cursor:pointer;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .cYfQfr{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;padding-bottom:1rem;padding-top:1rem;border-bottom:3px solid;border-bottom-color:#000;font-weight:700;font-size:1.5rem;color:#6A00D1;}/*!sc*/ .cYfQfr:hover{color:#6A00D1;}/*!sc*/ .kSzQJg{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;padding-bottom:1rem;padding-top:1rem;border-bottom-color:#000;font-weight:700;font-size:1.5rem;color:#1D2026;}/*!sc*/ .kSzQJg:hover{color:#6A00D1;}/*!sc*/ .gDCmcI{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;font-weight:700;cursor:pointer;padding-left:0.875rem;padding-right:0.875rem;padding-top:0.375rem;padding-bottom:0.375rem;background-color:#fff;border-radius:8px;color:#3F4551;}/*!sc*/ @media screen and (min-width:768px){.gDCmcI{font-size:medium;}}/*!sc*/ @media screen and (min-width:992px){.gDCmcI{font-size:1.125rem;}}/*!sc*/ .gDCmcI:hover{background-color:#EBEFF2;color:#3F4551;}/*!sc*/ .jhFKWQ{cursor:pointer;-webkit-text-decoration:none;text-decoration:none;font-weight:700;cursor:pointer;padding-left:0.875rem;padding-right:0.875rem;padding-top:0.375rem;padding-bottom:0.375rem;background-color:#3F4551;border-radius:8px;color:#fff;}/*!sc*/ @media screen and (min-width:768px){.jhFKWQ{font-size:medium;}}/*!sc*/ @media screen and (min-width:992px){.jhFKWQ{font-size:1.125rem;}}/*!sc*/ .jhFKWQ:hover{background-color:#EBEFF2;color:#3F4551;}/*!sc*/ .kidpF{cursor:pointer;color:#8512E0;}/*!sc*/ .kidpF:hover{color:#5B00CC;}/*!sc*/ .kidpF:active{color:#4200C4;}/*!sc*/ .dUTNCi{cursor:pointer;-webkit-text-decoration:underline;text-decoration:underline;color:#fff;}/*!sc*/ .dUTNCi:hover{color:#CDCFD2;}/*!sc*/ .drtagq{cursor:pointer;color:#fff;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .drtagq:hover{color:#CDCFD2;}/*!sc*/ .fFXeGd{cursor:pointer;cursor:pointer;}/*!sc*/ .cDBHoP{cursor:pointer;cursor:pointer;}/*!sc*/ .cDBHoP:hover{-webkit-filter:brightness(.90);filter:brightness(.90);}/*!sc*/ .jhbgvs{cursor:pointer;cursor:pointer;}/*!sc*/ .jhbgvs:hover{-webkit-transform:scale(1.02);-ms-transform:scale(1.02);transform:scale(1.02);}/*!sc*/ data-styled.g23[id="sc-e5af17da-0"]{content:"hAVBWd,lnqBhU,dJcDWF,xXLrJ,hXxukY,cYfQfr,kSzQJg,gDCmcI,jhFKWQ,kidpF,dUTNCi,drtagq,fFXeGd,cDBHoP,jhbgvs,"}/*!sc*/ .bqzEUZ{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#fff;}/*!sc*/ @media screen and (min-width:375px){.bqzEUZ{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.bqzEUZ{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.bqzEUZ{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.bqzEUZ{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .gMkXBK{color:#fff;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;font-weight:700;}/*!sc*/ @media screen and (min-width:375px){.gMkXBK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.gMkXBK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.gMkXBK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.gMkXBK{font-size:1.5rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .gZpQOY{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.gZpQOY{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.gZpQOY{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.gZpQOY{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.gZpQOY{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .dyaIBE{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.dyaIBE{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.dyaIBE{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.dyaIBE{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.dyaIBE{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:768px){.dyaIBE{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}@media screen and (min-width:375px){.dyaIBE{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}@media screen and (min-width:992px){.dyaIBE{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}@media screen and (min-width:1280px){.dyaIBE{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}@media screen and (min-width:1920px){.dyaIBE{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}}/*!sc*/ .gkIBqT{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.gkIBqT{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.gkIBqT{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.gkIBqT{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.gkIBqT{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .eTiPPs{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#CDCFD2;}/*!sc*/ @media screen and (min-width:375px){.eTiPPs{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.eTiPPs{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.eTiPPs{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.eTiPPs{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ data-styled.g25[id="sc-5159831f-0"]{content:"tSOdx,bqzEUZ,gMkXBK,gZpQOY,dyaIBE,gkIBqT,eTiPPs,"}/*!sc*/ .eJCkIK{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#fff;font-weight:400;padding-bottom:0.125rem;cursor:pointer;}/*!sc*/ @media screen and (min-width:375px){.eJCkIK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.eJCkIK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.eJCkIK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.eJCkIK{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .eJCkIK:hover{border-bottom:1px solid;}/*!sc*/ .dTglAG{font-size:1.5rem;font-weight:600;color:#1D2026;}/*!sc*/ .dowWCd{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;font-weight:600;color:#1D2026;}/*!sc*/ @media screen and (min-width:375px){.dowWCd{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.dowWCd{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.dowWCd{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.dowWCd{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .kkjdKu{color:#5D6476;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.kkjdKu{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.kkjdKu{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.kkjdKu{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.kkjdKu{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .lhXYXv{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#fff;cursor:pointer;padding-bottom:0.125rem;}/*!sc*/ @media screen and (min-width:375px){.lhXYXv{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.lhXYXv{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.lhXYXv{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.lhXYXv{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .lhXYXv:hover{color:#fff;border-bottom:1px solid;border-color:#fff;}/*!sc*/ .irgIHW{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.irgIHW{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.irgIHW{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.irgIHW{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.irgIHW{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .irgIHW:hover{color:#4200C4;}/*!sc*/ .jvCglS{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#1D2026;}/*!sc*/ @media screen and (min-width:375px){.jvCglS{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.jvCglS{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.jvCglS{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.jvCglS{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .jvCglS:hover{color:#4200C4;}/*!sc*/ .lgFsCg{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.lgFsCg{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.lgFsCg{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.lgFsCg{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.lgFsCg{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .kiijrQ{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .desiEe{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;font-weight:500;}/*!sc*/ @media screen and (min-width:375px){.desiEe{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.desiEe{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.desiEe{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.desiEe{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .fUAnfO{font-weight:500;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.fUAnfO{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.fUAnfO{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.fUAnfO{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.fUAnfO{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .fcsukU{font:1.125rem/1.75rem "Roboto","Helvetica Neue","Arial Nova",sans-serif;display:none;}/*!sc*/ .fhEATX{font:1.125rem/1.75rem "Roboto","Helvetica Neue","Arial Nova",sans-serif;display:block;}/*!sc*/ .fFAvob{font-size:1.875rem;font-weight:700;text-align:left;display:contents;}/*!sc*/ .ghfMxv{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;margin-bottom:1.5rem;display:block;text-align:left;}/*!sc*/ @media screen and (min-width:375px){.ghfMxv{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.ghfMxv{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.ghfMxv{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.ghfMxv{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .kkHSrg{font-size:3rem;line-height:3rem;display:block;text-align:left;}/*!sc*/ .eCuepG{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;display:block;text-align:left;}/*!sc*/ @media screen and (min-width:375px){.eCuepG{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.eCuepG{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.eCuepG{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.eCuepG{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .ffpaRr{font-weight:700;background:linear-gradient(90.05deg,#B5FFD3 0.02%,#D1A4FF 39.16%,#FFA5AF 75.82%,#FFDCA4 112%);background-clip:text;-webkit-background-clip:text;-webkit-text-fill-color:transparent;font-size:3rem;line-height:3.75rem;}/*!sc*/ @media screen and (min-width:992px){.ffpaRr{font-size:3.75rem;line-height:4.5rem;}}/*!sc*/ @media screen and (min-width:1920px){.ffpaRr{font-size:4.5rem;line-height:5.625rem;}}/*!sc*/ .fnPQIC{color:#fff;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.fnPQIC{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.fnPQIC{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.fnPQIC{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.fnPQIC{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.fnPQIC{text-align:center;}}/*!sc*/ .eowvwi{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:500;line-height:1.5rem;font-size:1rem;-webkit-letter-spacing:1.25px;-moz-letter-spacing:1.25px;-ms-letter-spacing:1.25px;letter-spacing:1.25px;}/*!sc*/ @media screen and (min-width:375px){.eowvwi{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.eowvwi{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.eowvwi{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.eowvwi{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .gYEUGp{background:linear-gradient(89.24deg,#8512E0 57.52%,#D300BE 103.1%);background-clip:text;-webkit-background-clip:text;-webkit-text-fill-color:transparent;}/*!sc*/ .kQWUVs{font-size:1.5rem;line-height:2rem;}/*!sc*/ @media screen and (min-width:1440px){.kQWUVs{font-size:1.5rem;line-height:2.375rem;}}/*!sc*/ .hVJReL{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}/*!sc*/ @media screen and (min-width:375px){.hVJReL{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.hVJReL{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.hVJReL{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.hVJReL{font-size:1.5rem;line-height:2.375rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .hhMXhW{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:500;line-height:1.5rem;font-size:1rem;-webkit-letter-spacing:1.25px;-moz-letter-spacing:1.25px;-ms-letter-spacing:1.25px;letter-spacing:1.25px;}/*!sc*/ @media screen and (min-width:375px){.hhMXhW{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.hhMXhW{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.hhMXhW{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.hhMXhW{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .iiZLwa{font:1rem/1.5rem "Roboto","Helvetica Neue","Arial Nova",sans-serif;color:#3F4551;margin-top:0;max-height:0px;overflow-y:hidden;-webkit-transition:max-height 0.2s ease,margin 0.2s ease;transition:max-height 0.2s ease,margin 0.2s ease;}/*!sc*/ .gTbPNx{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;font-weight:500;margin-right:1rem;color:#fff;}/*!sc*/ @media screen and (min-width:375px){.gTbPNx{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.gTbPNx{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.gTbPNx{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.gTbPNx{font-size:1rem;line-height:1.5rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .haswUp{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#fff;}/*!sc*/ @media screen and (min-width:375px){.haswUp{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.haswUp{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.haswUp{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.haswUp{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .EJlHj{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;font-weight:500;margin-bottom:0.625rem;color:#fff;}/*!sc*/ @media screen and (min-width:375px){.EJlHj{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.EJlHj{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.EJlHj{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.EJlHj{font-size:1.125rem;line-height:1.75rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .eOELd{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#CDCFD2;}/*!sc*/ @media screen and (min-width:375px){.eOELd{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.eOELd{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.eOELd{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.eOELd{font-size:0.875rem;line-height:1.25rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .eOELd:hover{color:#AB6CEB;}/*!sc*/ .gcGmtY{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-weight:400;font-size:0.75rem;line-height:1.125rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;color:#CDCFD2;}/*!sc*/ @media screen and (min-width:375px){.gcGmtY{font-size:0.75rem;line-height:1.125rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:992px){.gcGmtY{font-size:0.75rem;line-height:1.125rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1280px){.gcGmtY{font-size:0.75rem;line-height:1.125rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ @media screen and (min-width:1920px){.gcGmtY{font-size:0.75rem;line-height:1.125rem;-webkit-letter-spacing:0em;-moz-letter-spacing:0em;-ms-letter-spacing:0em;letter-spacing:0em;}}/*!sc*/ .gcGmtY:hover{color:#AB6CEB;}/*!sc*/ data-styled.g32[id="sc-b323b31-0"]{content:"eJCkIK,dTglAG,dowWCd,kkjdKu,lhXYXv,irgIHW,jvCglS,lgFsCg,kiijrQ,desiEe,fUAnfO,fcsukU,fhEATX,fFAvob,ghfMxv,kkHSrg,eCuepG,ffpaRr,fnPQIC,eowvwi,gYEUGp,kQWUVs,hVJReL,hhMXhW,iiZLwa,gTbPNx,haswUp,EJlHj,eOELd,gcGmtY,"}/*!sc*/ .jYjmUi.jYjmUi.jYjmUi{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.2s ease;transition:all 0.2s ease;background-color:#fff;color:#000;border:2px solid;border-color:#1D2026;box-shadow:none;font-size:1.125rem;line-height:1.5rem;position:absolute;left:-1000px;opacity:0;top:50%;z-index:9999;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);white-space:nowrap;outline:#336DB9 auto 2px;border-radius:4px;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .jYjmUi.jYjmUi.jYjmUi:active{outline:transparent;box-shadow:none;}/*!sc*/ .jYjmUi.jYjmUi.jYjmUi:focus-visible{opacity:1;left:90px;}/*!sc*/ .ccebJB.ccebJB.ccebJB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;padding-left:0;background-color:transparent;color:#8512E0;border:0;border-color:transparent;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .ccebJB.ccebJB.ccebJB:hover{background-color:transparent;color:#5B00CC;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ccebJB.ccebJB.ccebJB:active{outline:transparent;box-shadow:none;}/*!sc*/ .ccebJB.ccebJB.ccebJB:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .dglrlR.dglrlR.dglrlR{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;padding-left:0;background-color:transparent;color:#8512E0;border:0;border-color:transparent;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .dglrlR.dglrlR.dglrlR:hover{background-color:transparent;color:#5B00CC;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .dglrlR.dglrlR.dglrlR:active{outline:transparent;box-shadow:none;}/*!sc*/ .dglrlR.dglrlR.dglrlR:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .dqajrW.dqajrW.dqajrW{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;background-color:transparent;color:#fff;border:2px solid;border-color:#fff;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .dqajrW.dqajrW.dqajrW:hover{background-color:transparent;color:#fff;-webkit-text-decoration:none;text-decoration:none;border-color:transparent;}/*!sc*/ .dqajrW.dqajrW.dqajrW:active{outline:transparent;box-shadow:none;}/*!sc*/ .dqajrW.dqajrW.dqajrW:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .binLKF.binLKF.binLKF{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;background-color:#8512E0;color:#fff;border:1px solid;border-color:#8512E0;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:100%;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .binLKF.binLKF.binLKF:hover{background-color:#5B00CC;color:#fff;-webkit-text-decoration:none;text-decoration:none;border-color:#5B00CC;}/*!sc*/ .binLKF.binLKF.binLKF:active{outline:transparent;box-shadow:none;}/*!sc*/ .binLKF.binLKF.binLKF:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .kVxKaf.kVxKaf.kVxKaf{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;background-color:transparent;color:#000;border:2px solid;border-color:#1D2026;box-shadow:none;width:100%;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .kVxKaf.kVxKaf.kVxKaf:hover{background-color:#fff;color:#1D2026;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .kVxKaf.kVxKaf.kVxKaf:active{outline:transparent;box-shadow:none;}/*!sc*/ .kVxKaf.kVxKaf.kVxKaf:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .bpTAcd.bpTAcd.bpTAcd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;background-color:#8512E0;color:#fff;border:1px solid;border-color:#8512E0;box-shadow:none;width:100%;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .bpTAcd.bpTAcd.bpTAcd:hover{background-color:#5B00CC;color:#fff;-webkit-text-decoration:none;text-decoration:none;border-color:#5B00CC;}/*!sc*/ .bpTAcd.bpTAcd.bpTAcd:active{outline:transparent;box-shadow:none;}/*!sc*/ .bpTAcd.bpTAcd.bpTAcd:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .dLUhBp.dLUhBp.dLUhBp{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;padding-left:0;background-color:transparent;color:#1D2026;border:0;border-color:transparent;box-shadow:none;font-size:1.125rem;line-height:1.75rem;cursor:pointer;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .dLUhBp.dLUhBp.dLUhBp:hover{background-color:transparent;color:#1D2026;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .dLUhBp.dLUhBp.dLUhBp:active{outline:transparent;box-shadow:none;}/*!sc*/ .dLUhBp.dLUhBp.dLUhBp:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .kPwYVO.kPwYVO.kPwYVO{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;background-color:#8512E0;color:#fff;border:1px solid;border-color:#8512E0;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .kPwYVO.kPwYVO.kPwYVO:hover{background-color:#5B00CC;color:#fff;-webkit-text-decoration:none;text-decoration:none;border-color:#5B00CC;}/*!sc*/ .kPwYVO.kPwYVO.kPwYVO:active{outline:transparent;box-shadow:none;}/*!sc*/ .kPwYVO.kPwYVO.kPwYVO:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ .dIlnUJ.dIlnUJ.dIlnUJ{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:border 0s linear;transition:border 0s linear;padding-left:0;background-color:transparent;color:#fff;border:0;border-color:transparent;box-shadow:none;font-size:1.125rem;line-height:1.75rem;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .dIlnUJ.dIlnUJ.dIlnUJ:hover{background-color:transparent;color:#fff;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .dIlnUJ.dIlnUJ.dIlnUJ:active{outline:transparent;box-shadow:none;}/*!sc*/ .dIlnUJ.dIlnUJ.dIlnUJ:focus-visible{box-shadow:0px 0px 0px 3px #fff;outline:2px solid #397DCB;}/*!sc*/ data-styled.g33[id="sc-605460f-0"]{content:"jYjmUi,ccebJB,dglrlR,dqajrW,binLKF,kVxKaf,bpTAcd,dLUhBp,kPwYVO,dIlnUJ,"}/*!sc*/ .kemQmI.kemQmI.kemQmI svg line{opacity:0;-webkit-transform:translateX(-3px);-ms-transform:translateX(-3px);transform:translateX(-3px);-webkit-transition:opacity 150ms cubic-bezier(0.215,0.61,0.355,1);transition:opacity 150ms cubic-bezier(0.215,0.61,0.355,1);}/*!sc*/ .kemQmI.kemQmI.kemQmI svg polyline{-webkit-transform:translateX(-6px);-ms-transform:translateX(-6px);transform:translateX(-6px);-webkit-transition:-webkit-transform 150ms cubic-bezier(0.215,0.61,0.355,1);-webkit-transition:transform 150ms cubic-bezier(0.215,0.61,0.355,1);transition:transform 150ms cubic-bezier(0.215,0.61,0.355,1);}/*!sc*/ .kemQmI.kemQmI.kemQmI:hover svg line,.kemQmI.kemQmI.kemQmI:focus svg line{opacity:1;}/*!sc*/ .kemQmI.kemQmI.kemQmI:hover svg polyline,.kemQmI.kemQmI.kemQmI:focus svg polyline{-webkit-transform:none;-ms-transform:none;transform:none;}/*!sc*/ .iuNxqk.iuNxqk.iuNxqk:hover:before{content:"";position:absolute;top:-2px;left:-2px;right:-2px;bottom:-2px;border-radius:6px;border:2px solid transparent;background:conic-gradient(from 83.41deg at 50.24% 50.24%,#25C16F -36.7deg,#EFC75E 13.28deg,#FF9C23 57.71deg,#FF492C 98.29deg,#BD63C4 135.43deg,#8512E0 172.9deg,#45A4EC 207.19deg,#59F1F5 244.06deg,#25C16F 291.15deg,#25C16F 323.3deg,#EFC75E 373.28deg) border-box;-webkit-mask: linear-gradient(#fff 0 0) padding-box, linear-gradient(#fff 0 0);-webkit-mask-composite:destination-out;-webkit-mask-composite:exclude;mask-composite:exclude;-webkit-animation:fadeIn 0.2s ease-in;animation:fadeIn 0.2s ease-in;}/*!sc*/ @-webkit-keyframes fadeIn{0%{opacity:.25;}50%{opacity:.5;}100%{opacity:1;}}/*!sc*/ @keyframes fadeIn{0%{opacity:.25;}50%{opacity:.5;}100%{opacity:1;}}/*!sc*/ data-styled.g34[id="sc-605460f-1"]{content:"boKbzG,kemQmI,iuNxqk,"}/*!sc*/ .iEjZn{display:grid;gap:23px 110px;grid-template-columns:1fr 1fr;width:100%;display:none;}/*!sc*/ .bZJCMX{display:grid;width:100%;row-gap:48px;-webkit-column-gap:32px;column-gap:32px;grid-template-columns:1fr;}/*!sc*/ @media screen and (min-width:768px){.bZJCMX{grid-template-columns:repeat(2,1fr);}}/*!sc*/ @media screen and (min-width:1280px){.bZJCMX{grid-template-columns:repeat(3,1fr);}}/*!sc*/ .fMAcTI{display:grid;padding-top:2rem;padding-bottom:2rem;grid-template:repeat(2,1fr)/repeat(2,1fr);grid-template-rows:auto;gap:30px 16px;}/*!sc*/ @media screen and (min-width:375px){.fMAcTI{padding-bottom:3rem;}}/*!sc*/ @media screen and (min-width:768px){.fMAcTI{grid-template:1fr/repeat(3,1fr);}}/*!sc*/ @media screen and (min-width:1280px){.fMAcTI{width:100%;}}/*!sc*/ data-styled.g37[id="sc-662dedcb-0"]{content:"iEjZn,bZJCMX,fMAcTI,"}/*!sc*/ .jfYwbm .MuiBackdrop-root{background-color:rgba(0,0,0,0.8);display:grid;}/*!sc*/ data-styled.g38[id="sc-be52a8eb-0"]{content:"jfYwbm,"}/*!sc*/ .hiYAKa{display:none;}/*!sc*/ data-styled.g39[id="sc-be52a8eb-1"]{content:"hiYAKa,"}/*!sc*/ .jUAzKZ.jUAzKZ{cursor:pointer;}/*!sc*/ data-styled.g55[id="sc-62a5723b-0"]{content:"jUAzKZ,"}/*!sc*/ .dEHGKh{-webkit-letter-spacing:-0.091rem;-moz-letter-spacing:-0.091rem;-ms-letter-spacing:-0.091rem;letter-spacing:-0.091rem;}/*!sc*/ data-styled.g56[id="sc-e08f82ab-0"]{content:"dEHGKh,"}/*!sc*/ .ehaEX.ehaEX.ehaEX > a,.ehaEX.ehaEX.ehaEX > button{width:100%;}/*!sc*/ @media screen and (min-width:576px){.ehaEX.ehaEX.ehaEX > a,.ehaEX.ehaEX.ehaEX > button{width:initial;}}/*!sc*/ data-styled.g64[id="sc-29a001cd-0"]{content:"ehaEX,"}/*!sc*/ .hgpTlG > svg:focus{outline:none;}/*!sc*/ .hgpTlG > svg:focus-visible{outline:2px solid #397DCB;box-shadow:0px 0px 0px 3px #fff;border-radius:4px;}/*!sc*/ .hgpTlG:hover > svg{stroke:#fff;}/*!sc*/ .hgpTlG.custom-class-language-menu-open{padding:30px;margin:-30px;}/*!sc*/ .hgpTlG.custom-class-language-menu-open::after{position:absolute;content:'';width:175px;height:40px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);top:53px;left:50%;}/*!sc*/ data-styled.g66[id="sc-ae620d79-0"]{content:"hgpTlG,"}/*!sc*/ .cOpWtT .MuiBackdrop-root{background:rgba(0,0,0,0.8);}/*!sc*/ @media(min-width:992px){.cOpWtT .MuiBackdrop-root{background:rgba(0,0,0,0.8);}}/*!sc*/ data-styled.g69[id="sc-1f8495c-0"]{content:"cOpWtT,"}/*!sc*/ .kQiEIy::-webkit-scrollbar{width:0;}/*!sc*/ data-styled.g75[id="sc-dcf57644-0"]{content:"kQiEIy,"}/*!sc*/ .UDrYe.UDrYe{border:1px solid;border-color:#ACAFB7;border-radius:9px;background-color:#fff;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;}/*!sc*/ @media screen and (min-width:1280px){.UDrYe.UDrYe{-webkit-align-self:flex-end;-ms-flex-item-align:end;align-self:flex-end;}}/*!sc*/ data-styled.g76[id="sc-12685603-0"]{content:"UDrYe,"}/*!sc*/ .eULyvv{gap:3px;}/*!sc*/ data-styled.g77[id="sc-12685603-1"]{content:"eULyvv,"}/*!sc*/ .gtDPzu.gtDPzu{text-transform:none;height:36px;font-size:0.875rem;font-weight:500;padding-left:0.75rem;padding-right:0.75rem;padding-top:0.5rem;padding-bottom:0.5rem;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;border:0;}/*!sc*/ .gtDPzu.gtDPzu:focus-visible{outline:2px solid #397DCB;}/*!sc*/ data-styled.g78[id="sc-12685603-2"]{content:"gtDPzu,"}/*!sc*/ .bqhcKu{height:360px;}/*!sc*/ .bqhcKu > div{opacity:0;}/*!sc*/ @media screen and (min-width:576px){.bqhcKu{height:360px;}}/*!sc*/ data-styled.g84[id="sc-c85f0119-2"]{content:"bqhcKu,"}/*!sc*/ .dtUQAp.dtUQAp:focus-visible{outline-offset:0;}/*!sc*/ .dtUQAp.dtUQAp{min-width:0;}/*!sc*/ .dtUQAp.dtUQAp:focus:not(:focus-visible){outline:transparent;box-shadow:none;}/*!sc*/ data-styled.g97[id="sc-6765088b-0"]{content:"dtUQAp,"}/*!sc*/ .gNWHrD{white-space-collapse:preserve-breaks;}/*!sc*/ data-styled.g134[id="sc-ecebe266-2"]{content:"gNWHrD,"}/*!sc*/ .mLpDx{list-style-type:none;}/*!sc*/ data-styled.g145[id="sc-e9366c7d-1"]{content:"mLpDx,"}/*!sc*/ .mDLPe{list-style-type:none;}/*!sc*/ data-styled.g146[id="sc-e9366c7d-2"]{content:"mDLPe,"}/*!sc*/ .jTMkcH{list-style-type:none;}/*!sc*/ data-styled.g147[id="sc-e9366c7d-3"]{content:"jTMkcH,"}/*!sc*/ .bfjFHB{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bfjFHB:hover span:not(:last-child){color:#4200C4 !important;}/*!sc*/ .bfjFHB:hover .sublink-button{background-color:transparent;color:#5b00cc;-webkit-text-decoration:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bfjFHB:hover svg line{opacity:1 !important;}/*!sc*/ .bfjFHB:hover svg polyline{-webkit-transform:none !important;-ms-transform:none !important;transform:none !important;}/*!sc*/ data-styled.g150[id="sc-c6c3e974-0"]{content:"bfjFHB,"}/*!sc*/ @media (min-width:1440px) and (max-width:1672px){.btqJCj{padding-left:3.5rem;padding-right:3.5rem;}}/*!sc*/ data-styled.g151[id="sc-322e3e9e-0"]{content:"btqJCj,"}/*!sc*/ .GSFYq{list-style-type:none;}/*!sc*/ data-styled.g152[id="sc-322e3e9e-1"]{content:"GSFYq,"}/*!sc*/ .kSssqN > svg{-webkit-transition:150ms;transition:150ms;}/*!sc*/ data-styled.g156[id="sc-4c4571ab-1"]{content:"kSssqN,"}/*!sc*/ .eHvAVy{padding-bottom:26px;}/*!sc*/ data-styled.g157[id="sc-4c4571ab-2"]{content:"eHvAVy,"}/*!sc*/ .bTZyRj > svg{-webkit-transition:150ms;transition:150ms;}/*!sc*/ data-styled.g158[id="sc-4c4571ab-3"]{content:"bTZyRj,"}/*!sc*/ .faTFxM{padding-bottom:26px;}/*!sc*/ data-styled.g159[id="sc-4c4571ab-4"]{content:"faTFxM,"}/*!sc*/ .cnxDtx{list-style-type:none;}/*!sc*/ data-styled.g160[id="sc-4c4571ab-5"]{content:"cnxDtx,"}/*!sc*/ @media screen and (min-width:375px){.bsEPdz{padding-top:85px;}}/*!sc*/ @media screen and (min-width:1280px){.bsEPdz{padding-top:85px;}}/*!sc*/ data-styled.g189[id="sc-a23d327b-0"]{content:"bsEPdz,"}/*!sc*/ .dbsZHm{-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;width:24px;height:24px;}/*!sc*/ data-styled.g202[id="sc-ac0d654d-0"]{content:"dbsZHm,"}/*!sc*/ .khgtwj > p{padding-bottom:24px;}/*!sc*/ .khgtwj > p:last-child{padding-bottom:0;}/*!sc*/ data-styled.g203[id="sc-ac0d654d-1"]{content:"khgtwj,"}/*!sc*/ .jZopVn{-webkit-letter-spacing:0;-moz-letter-spacing:0;-ms-letter-spacing:0;letter-spacing:0;}/*!sc*/ data-styled.g205[id="sc-e0ef8605-1"]{content:"jZopVn,"}/*!sc*/ .ivEcmE{-webkit-mask-image:linear-gradient(90deg,rgba(255,255,255,0) 0%,rgba(0,0,0,1) 15%,rgba(0,0,0,1) 85%,rgba(255,255,255,0) 100% );mask-image:linear-gradient(90deg,rgba(255,255,255,0) 0%,rgba(0,0,0,1) 15%,rgba(0,0,0,1) 85%,rgba(255,255,255,0) 100% );}/*!sc*/ data-styled.g239[id="sc-5eea9d3a-1"]{content:"ivEcmE,"}/*!sc*/ @media screen and (min-width:1280px){.ggqDea{padding-top:48px;}}/*!sc*/ data-styled.g243[id="sc-f89231e9-1"]{content:"ggqDea,"}/*!sc*/ .hzsWMy{word-wrap:break-word;word-break:break-word;border-bottom:1px dashed;display:inline;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;}/*!sc*/ data-styled.g249[id="sc-f3b4b480-0"]{content:"hzsWMy,"}/*!sc*/ .rDQRr{word-wrap:break-word;word-break:break-word;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;gap:10px;}/*!sc*/ data-styled.g250[id="sc-ca2c86fc-0"]{content:"rDQRr,"}/*!sc*/ .dKRfiw{-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}/*!sc*/ data-styled.g251[id="sc-ceaad582-0"]{content:"dKRfiw,"}/*!sc*/ .hpLLjL{z-index:1;}/*!sc*/ data-styled.g252[id="sc-ceaad582-1"]{content:"hpLLjL,"}/*!sc*/ .cLYPJs{background:linear-gradient(0deg,#07062470,#070624f0),linear-gradient(86.97deg,rgba(255,168,0,0.4) -0.67%,rgba(25,187,125,0.4) 24.91%,rgba(0,82,204,0.4) 48.82%,rgba(69,164,236,0.4) 72.18%,rgba(184,95,255,0.4) 88.31%),linear-gradient(180deg,#070624 -17.19%,rgba(7,6,36,0) 111.4%);color:white;}/*!sc*/ data-styled.g253[id="sc-ceaad582-2"]{content:"cLYPJs,"}/*!sc*/ .cAiGNF{-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}/*!sc*/ data-styled.g254[id="sc-ceaad582-3"]{content:"cAiGNF,"}/*!sc*/ .exlNTX{font-weight:bold;}/*!sc*/ data-styled.g255[id="sc-176151d1-0"]{content:"exlNTX,"}/*!sc*/ .fkXbVo:hover a > span svg line,.fkXbVo:focus a > span svg line{opacity:1 !important;}/*!sc*/ .fkXbVo:hover a > span svg polyline,.fkXbVo:focus a > span svg polyline{-webkit-transform:none !important;-ms-transform:none !important;transform:none !important;}/*!sc*/ data-styled.g262[id="sc-ebd98805-0"]{content:"fkXbVo,"}/*!sc*/ </style></head><body id="next-gen" data-product-name="Customer Service Suite"><div id="__next"><style data-emotion="css-global 89apj5">html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;box-sizing:border-box;-webkit-text-size-adjust:100%;}*,*::before,*::after{box-sizing:inherit;}strong,b{font-weight:700;}body{margin:0;color:#1D2026;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:1.125rem;line-height:1.75rem;font-weight:400;background-color:#fff;}@media print{body{background-color:#fff;}}body::backdrop{background-color:#fff;}</style><header display="block" width="100%" class="sc-6293d692-0 inQUXZ"><nav class="sc-6293d692-0 eNaewh"><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-14jdwbu:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-14jdwbu:hover{background-color:transparent;}}.css-14jdwbu.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-14jdwbu:focus{outline:2px solid;}.css-14jdwbu:hover{cursor:pointer;}</style><style data-emotion="css 1p2np9o">.css-1p2np9o{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-1p2np9o::-moz-focus-inner{border-style:none;}.css-1p2np9o.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1p2np9o{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1p2np9o:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-1p2np9o:hover{background-color:transparent;}}.css-1p2np9o.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-1p2np9o:focus{outline:2px solid;}.css-1p2np9o:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium sc-605460f-0 sc-605460f-1 jYjmUi boKbzG sc-6765088b-0 dtUQAp css-1p2np9o" tabindex="0" href="#main-content" rel="" target="" aria-label="Skip to main content">Skip to main content</a><div class="sc-ace17a57-0 dTqkGL"><div class="sc-ace17a57-0 jGreyP"><a href="https://www.freshworks.com/fr/" rel="" target="" aria-label="https://www.freshworks.com/fr/" class="sc-e5af17da-0 hAVBWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 dFrlHR"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27140%27%20height=%2728%27/%3e"/></span><img alt="freshworks-logo" role="presentation" src="https://dam.freshworks.com/m/201271b18ba1bfc1/original/headerLogoDark.webp" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/></span></div></a><ul display="none" class="sc-ace17a57-0 eMhsjB"><li class="sc-ace17a57-0 jGreyP"><span tabindex="0" font-weight="regular" id="global-menu-item-0" aria-expanded="false" aria-controls="global-menu-item-0" cursor="pointer" role="menuitem" class="sc-b323b31-0 eJCkIK">Produits</span><div class="sc-6293d692-0 eNMhGa"><div aria-hidden="true" aria-labelledby="global-menu-item-0" class="sc-ace17a57-0 hmiYJr"><div width="1632px" class="sc-6293d692-0 sc-322e3e9e-0 chDVsM btqJCj"><div display="none" class="sc-ace17a57-0 hbTOjB"><div class="sc-ace17a57-0 buDNyn"><div width="600px" class="sc-ace17a57-0 kQSFEh"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Logiciel</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 hiwdmy GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/freshdesk" tabindex="0" data-submenulabel="Freshdesk" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshdesk</span><span class="sc-b323b31-0 kkjdKu">Une assistance et un service simplifiés pour le plaisir des clients et des agents</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/freshservice/" tabindex="0" data-submenulabel="Freshservice" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshservice</span><span class="sc-b323b31-0 kkjdKu">Gestion moderne et intuitive des services informatiques</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/freshdesk/omni/" tabindex="0" data-submenulabel="Freshdesk Omni" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshdesk Omni</span><span class="sc-b323b31-0 kkjdKu">La solution tout-en-un pilotée par l’IA générative</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/crm/sales/" tabindex="0" data-submenulabel="Freshsales" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshsales</span><span class="sc-b323b31-0 kkjdKu">Générez des revenus grâce à un CRM facile à utiliser et alimenté par l’IA</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/live-chat-software/" tabindex="0" data-submenulabel="Freshchat" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshchat</span><span class="sc-b323b31-0 kkjdKu">Chat en direct et bots alimentés par l’IA sur tous les canaux de messagerie</span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/crm/marketing/" tabindex="0" data-submenulabel="Freshmarketer" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freshmarketer</span><span class="sc-b323b31-0 kkjdKu">Campagnes de marketing multicanal pour le commerce électronique</span></div></div></a></li></ul><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="" href="https://www.freshworks.com/fr/products/" aria-label="Tous les produits et versions d’essai">Tous les produits et versions d’essai<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div><div class="sc-ace17a57-0 kILqLL"><div width="600px" class="sc-ace17a57-0 kQSFEh"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Solutions</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 hiwdmy GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/customer-service-solutions/" tabindex="0" data-submenulabel="Service et support client" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Service et support client</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/it-solutions/" tabindex="0" data-submenulabel="Gestion des services informatiques" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestion des services informatiques</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/conversational-engagement/" tabindex="0" data-submenulabel="La conversation comme outil d’engagement" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">La conversation comme outil d’engagement</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/crm/marketing/" tabindex="0" data-submenulabel="Automatisation du marketing" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Automatisation du marketing</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/freshservice/enterprise-service-management/" tabindex="0" data-submenulabel="Gestion des services d’entreprise" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestion des services d’entreprise</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/crm/sales/" tabindex="0" data-submenulabel="Automatisation des ventes" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Automatisation des ventes</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/crm-platform/" tabindex="0" data-submenulabel="Gestion de la relation client" data-navlabel="Produits" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Gestion de la relation client</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div></div></div></div></div></li><li class="sc-ace17a57-0 jGreyP"><span tabindex="0" font-weight="regular" id="global-menu-item-1" aria-expanded="false" aria-controls="global-menu-item-1" cursor="pointer" role="menuitem" class="sc-b323b31-0 eJCkIK">Plateforme</span><div class="sc-6293d692-0 eNMhGa"><div aria-hidden="true" aria-labelledby="global-menu-item-1" class="sc-ace17a57-0 hmiYJr"><div width="1632px" class="sc-6293d692-0 sc-322e3e9e-0 chDVsM btqJCj"><div display="none" class="sc-ace17a57-0 hbTOjB"><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/platform/" tabindex="0" data-submenulabel="Aperçu" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Aperçu</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/integrations/" tabindex="0" data-submenulabel="Intégrations" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Intégrations</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/freshdesk/omni/freddy-ai-automation/" tabindex="0" data-submenulabel="Fonctions basées sur l’IA" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Fonctions basées sur l’IA</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/freshservice/product-updates/" tabindex="0" data-submenulabel="Dernières innovations" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Dernières innovations</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 buDNyn"><div width="unset" class="sc-ace17a57-0 fXrtqy"><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/apps/" tabindex="0" data-submenulabel="Place de marché des applications" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Place de marché des applications</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://developers.freshworks.com/" tabindex="0" data-submenulabel="Développeurs" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Développeurs</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/technology-alliances/" tabindex="0" data-submenulabel="Alliances techniques" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Alliances techniques</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Actualité</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 dJNjBn GSFYq"><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Faites l'expérience d'un support client optimisé par l'IA" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27568%27%20height=%27320%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=640&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Faites l'expérience d'un support client optimisé par l'IA</span><span class="sc-b323b31-0 kkjdKu">Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><button class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dglrlR kemQmI sc-6765088b-0 dtUQAp sublink-button css-oqhls0" tabindex="0" type="button" role="none" aria-label="Learn more">Learn more<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></button></div></a></li><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Faites l'expérience d'un support client optimisé par l'IA" data-navlabel="Plateforme" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271120%27%20height=%27644%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=1200&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Faites l'expérience d'un support client optimisé par l'IA</span><span class="sc-b323b31-0 kkjdKu">Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><button class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dglrlR kemQmI sc-6765088b-0 dtUQAp sublink-button css-oqhls0" tabindex="0" type="button" role="none" aria-label="Watch on-demand">Watch on-demand<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></button></div></a></li></ul></div></div></div></div></div></div></li><li class="sc-ace17a57-0 jGreyP"><span tabindex="0" font-weight="regular" id="global-menu-item-2" aria-expanded="false" aria-controls="global-menu-item-2" cursor="pointer" role="menuitem" class="sc-b323b31-0 eJCkIK">Ressources</span><div class="sc-6293d692-0 eNMhGa"><div aria-hidden="true" aria-labelledby="global-menu-item-2" class="sc-ace17a57-0 hmiYJr"><div width="1632px" class="sc-6293d692-0 sc-322e3e9e-0 chDVsM btqJCj"><div display="none" class="sc-ace17a57-0 hbTOjB"><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Clients</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/customers/" tabindex="0" data-submenulabel="Témoignages de clients" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Témoignages de clients</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://community.freshworks.com/" tabindex="0" data-submenulabel="Communauté" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Communauté</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/academy/" tabindex="0" data-submenulabel="Formation" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Formation</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/professional-services/" tabindex="0" data-submenulabel="Services" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Services</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/support/" tabindex="0" data-submenulabel="Support" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Support</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 buDNyn"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Entreprise</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/company/about/" tabindex="0" data-submenulabel="Présentation" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Présentation</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/fr/company/leadership/" tabindex="0" data-submenulabel="Direction" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Direction</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/company/careers/" tabindex="0" data-submenulabel="Carrières" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Carrières</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/company/partners/" tabindex="0" data-submenulabel="Partenaires" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Partenaires</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/theworks/" tabindex="0" data-submenulabel="Informations et tendances" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Informations et tendances</span><span class="sc-b323b31-0 kkjdKu"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Tendances</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 dJNjBn GSFYq"><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Faites l'expérience d'un support client optimisé par l'IA" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271120%27%20height=%27644%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=1200&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&w=3840&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Faites l'expérience d'un support client optimisé par l'IA</span><span class="sc-b323b31-0 kkjdKu">Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><button class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dglrlR kemQmI sc-6765088b-0 dtUQAp sublink-button css-oqhls0" tabindex="0" type="button" role="none" aria-label="Watch on-demand">Watch on-demand<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></button></div></a></li><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&utm_medium=website&utm_campaign=ThisIsRealAI&utm_content=landingpage#" tabindex="0" data-submenulabel="Faites l'expérience d'un support client optimisé par l'IA" data-navlabel="Ressources" class="sc-c6c3e974-0 bfjFHB"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27568%27%20height=%27320%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F470c99b672efb178%2Foriginal%2Fglobal-nav-card-freddy-ai-blog-284x160.webp&w=640&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F470c99b672efb178%2Foriginal%2Fglobal-nav-card-freddy-ai-blog-284x160.webp&w=1200&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F470c99b672efb178%2Foriginal%2Fglobal-nav-card-freddy-ai-blog-284x160.webp&w=1200&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Faites l'expérience d'un support client optimisé par l'IA</span><span class="sc-b323b31-0 kkjdKu">Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><button class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dglrlR kemQmI sc-6765088b-0 dtUQAp sublink-button css-oqhls0" tabindex="0" type="button" role="none" aria-label="Learn more">Learn more<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></button></div></a></li></ul></div></div></div></div></div></div></li></ul></div><li class="sc-ace17a57-0 fINOnt"><ul display="none" class="sc-ace17a57-0 hIPlFs"><a href="https://www.freshworks.com/fr/freshdesk/omni/demo-request/" rel="" target="" text-decoration="none" tabindex="0" aria-label="https://www.freshworks.com/fr/freshdesk/omni/demo-request/" class="sc-e5af17da-0 lnqBhU"><span cursor="pointer" class="sc-b323b31-0 lhXYXv">Démo</span></a><a href="https://www.freshworks.com/fr/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" tabindex="0" aria-label="https://www.freshworks.com/fr/freshdesk/omni/pricing/" class="sc-e5af17da-0 lnqBhU"><span cursor="pointer" class="sc-b323b31-0 lhXYXv">Tarifs</span></a><a href="https://login.freshworks.com/email-login" rel="" target="" text-decoration="none" tabindex="0" aria-label="https://login.freshworks.com/email-login" class="sc-e5af17da-0 lnqBhU"><span cursor="pointer" class="sc-b323b31-0 lhXYXv">Connexion</span></a><div class="sc-ace17a57-0 BXZhG"><div cursor="pointer" class="sc-ace17a57-0 sc-ae620d79-0 cCaJNg hgpTlG" data-navlabel="Languages" id="global-menu-language" aria-expanded="false" aria-controls="global-menu-language" role="menuitem"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" role="presentation" tabindex="0"><circle cx="12" cy="12" r="10"></circle><line x1="2" y1="12" x2="22" y2="12"></line><path d="M12 2a15.3 15.3 0 0 1 4 10 15.3 15.3 0 0 1-4 10 15.3 15.3 0 0 1-4-10 15.3 15.3 0 0 1 4-10z"></path></svg><div transform="translateX(-50%)" width="500px" aria-hidden="true" aria-labelledby="global-menu-language" class="sc-ace17a57-0 icfxOD"><div width="100%" display="none" class="sc-662dedcb-0 iEjZn"><a href="https://www.freshworks.com/fr/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="fr" font-weight="semiBold" aria-label="https://www.freshworks.com/fr/freshdesk/omni/pricing/" class="sc-e5af17da-0 dJcDWF"><span class="sc-b323b31-0 irgIHW">Français</span></a><a href="https://www.freshworks.com/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="en" aria-label="https://www.freshworks.com/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">English</span></a><a href="https://www.freshworks.com/de/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="de" aria-label="https://www.freshworks.com/de/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Deutsch</span></a><a href="https://www.freshworks.com/nl/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="nl" aria-label="https://www.freshworks.com/nl/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Nederlands</span></a><a href="https://www.freshworks.com/se/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="sv-SE" aria-label="https://www.freshworks.com/se/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Svenska</span></a><a href="https://www.freshworks.com/es/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="es" aria-label="https://www.freshworks.com/es/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Español (España)</span></a><a href="https://www.freshworks.com/latam/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="es" aria-label="https://www.freshworks.com/latam/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Español (América Latina)</span></a><a href="https://www.freshworks.com/br/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" lang="pt" aria-label="https://www.freshworks.com/br/freshdesk/omni/pricing/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Português</span></a><a href="https://www.freshworks.com/it/" rel="" target="" text-decoration="none" lang="it" aria-label="https://www.freshworks.com/it/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Italiano</span></a><a href="https://www.freshworks.com/cn/" rel="" target="" text-decoration="none" lang="zh-CN" aria-label="https://www.freshworks.com/cn/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">简体中文</span></a><a href="https://www.freshworks.com/hk/" rel="" target="" text-decoration="none" lang="zh-HK" aria-label="https://www.freshworks.com/hk/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">繁體中文</span></a><a href="https://www.freshworks.com/jp/" rel="" target="" text-decoration="none" lang="ja" aria-label="https://www.freshworks.com/jp/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">日本語</span></a><a href="https://www.freshworks.com/ko/" rel="" target="" text-decoration="none" lang="ko" aria-label="https://www.freshworks.com/ko/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">한국어</span></a><a href="https://www.freshworks.com/pl/" rel="" target="" text-decoration="none" lang="pl" aria-label="https://www.freshworks.com/pl/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Polski</span></a><a href="https://www.freshworks.com/th/" rel="" target="" text-decoration="none" lang="th" aria-label="https://www.freshworks.com/th/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">ภาษาไทย</span></a><a href="https://www.freshworks.com/tr/" rel="" target="" text-decoration="none" lang="tr" aria-label="https://www.freshworks.com/tr/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Türkçe</span></a><a href="https://www.freshworks.com/vi/" rel="" target="" text-decoration="none" lang="vi" aria-label="https://www.freshworks.com/vi/" class="sc-e5af17da-0 xXLrJ"><span class="sc-b323b31-0 irgIHW">Tiếng Việt</span></a></div></div></div></div></ul><div display="none" class="sc-6293d692-0 bvexqx"><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-14jdwbu:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-14jdwbu:hover{background-color:transparent;}}.css-14jdwbu.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-14jdwbu:focus{outline:2px solid;}.css-14jdwbu:hover{cursor:pointer;}</style><style data-emotion="css 1p2np9o">.css-1p2np9o{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-1p2np9o::-moz-focus-inner{border-style:none;}.css-1p2np9o.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1p2np9o{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1p2np9o:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-1p2np9o:hover{background-color:transparent;}}.css-1p2np9o.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-1p2np9o:focus{outline:2px solid;}.css-1p2np9o:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium sc-605460f-0 sc-605460f-1 dqajrW iuNxqk sc-6765088b-0 dtUQAp css-1p2np9o" tabindex="0" rel="" target="" href="https://www.freshworks.com/fr/products/" aria-label="Essai gratuit" locale="fr-FR" product="[object Object]">Essai gratuit</a></div><div class="sc-6293d692-0 XWAVZ"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" cursor="pointer" tabindex="0"><line x1="3" y1="12" x2="21" y2="12"></line><line x1="3" y1="6" x2="21" y2="6"></line><line x1="3" y1="18" x2="21" y2="18"></line></svg></div></li></div><div height="0px" display="none" opacity="0" class="sc-6293d692-0 sc-4c4571ab-0 hvPqyj iFtrJl"><ul class="sc-ace17a57-0 sc-4c4571ab-5 cgKVyc cnxDtx"><li class="sc-ace17a57-0 dLFyTP"><a role="none" tabindex="0" cursor="pointer" text-decoration="none" aria-label="" class="sc-e5af17da-0 hXxukY"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Produits</span><div class="sc-ace17a57-0 sc-4c4571ab-1 jGreyP kSssqN"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" transform="rotate(0)"><polyline points="6 9 12 15 18 9"></polyline></svg></div></div></div></a></li><li class="sc-ace17a57-0 dLFyTP"><a role="none" tabindex="0" cursor="pointer" text-decoration="none" aria-label="" class="sc-e5af17da-0 hXxukY"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Plateforme</span><div class="sc-ace17a57-0 sc-4c4571ab-1 jGreyP kSssqN"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" transform="rotate(0)"><polyline points="6 9 12 15 18 9"></polyline></svg></div></div></div></a></li><li class="sc-ace17a57-0 dLFyTP"><a role="none" tabindex="0" cursor="pointer" text-decoration="none" aria-label="" class="sc-e5af17da-0 hXxukY"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Ressources</span><div class="sc-ace17a57-0 sc-4c4571ab-1 jGreyP kSssqN"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" transform="rotate(0)"><polyline points="6 9 12 15 18 9"></polyline></svg></div></div></div></a></li><li class="sc-ace17a57-0 dLFyTP"><a href="https://www.freshworks.com/fr/freshdesk/omni/demo-request/" rel="" target="" tabindex="0" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshdesk/omni/demo-request/" class="sc-e5af17da-0 lnqBhU"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Démo</span></div></div></a></li><li class="sc-ace17a57-0 dLFyTP"><a href="https://www.freshworks.com/fr/freshdesk/omni/pricing/" rel="" target="" tabindex="0" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshdesk/omni/pricing/" class="sc-e5af17da-0 lnqBhU"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Tarifs</span></div></div></a></li><li class="sc-ace17a57-0 dLFyTP"><div tabindex="0" cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-4 buWFuk faTFxM"><span class="sc-b323b31-0 lgFsCg">Languages</span><div class="sc-ace17a57-0 sc-4c4571ab-3 jGreyP bTZyRj"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" transform="rotate(0)"><polyline points="6 9 12 15 18 9"></polyline></svg></div></div><div class="sc-6293d692-0 eNMhGa"></div></li><li class="sc-ace17a57-0 dLFyTP"><a href="https://login.freshworks.com/email-login" rel="" target="" tabindex="0" text-decoration="none" aria-label="https://login.freshworks.com/email-login" class="sc-e5af17da-0 lnqBhU"><div cursor="pointer" class="sc-ace17a57-0 sc-4c4571ab-2 kuvndm eHvAVy"><div class="sc-ace17a57-0 giGizz"><span class="sc-b323b31-0 jvCglS">Connexion</span></div></div></a></li><li cursor="pointer" class="sc-6293d692-0 cYOwZw"><style data-emotion="css 166y1qb">.css-166y1qb{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-166y1qb:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-166y1qb:hover{background-color:#8512E0;}}.css-166y1qb:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-166y1qb.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-166y1qb.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-166y1qb:focus{outline:2px solid;}.css-166y1qb:hover{cursor:pointer;}</style><style data-emotion="css 1izyz4z">.css-1izyz4z{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-1izyz4z::-moz-focus-inner{border-style:none;}.css-1izyz4z.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1izyz4z{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1izyz4z:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-1izyz4z:hover{background-color:#8512E0;}}.css-1izyz4z:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-1izyz4z:focus{outline:2px solid;}.css-1izyz4z:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 binLKF boKbzG sc-6765088b-0 dtUQAp css-1izyz4z" tabindex="0" rel="" target="" href="https://www.freshworks.com/fr/products/" aria-label="Demander un essai gratuit">Demander un essai gratuit</a></li></ul></div></nav></header><noscript><img src="https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif" alt="" width="1" height="1" display="none" /></noscript><main id="main-content" class="sc-a23d327b-0 bsEPdz"><section id="fwcustomerservicesuitepricinghero" data-target-id="fwcustomerservicesuitepricinghero" width="100%" class="sc-ace17a57-0 sc-fe753677-1 beHUlt"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 sc-f89231e9-1 daUubK ggqDea"><div width="100%" class="sc-ace17a57-0 hmehkU"><div class="sc-ace17a57-0 jWrioZ"><h1 class="sc-4555ca6a-0 iqElAM">Tarifs de Freshdesk Omni</h1><div font-size="20" class="sc-ace17a57-0 fOOkSa"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Une plateforme moderne avec une gestion puissante des tickets, des agents IA et des informations en temps réel.</p></div></div></div></div></div></section><section id="fwcustomerservicesuitepricingcard" data-target-id="fwcustomerservicesuitepricingcard" width="100%" class="sc-ace17a57-0 sc-fe753677-1 jsbiHw"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 bDJUlF"><div width="100%" display="none" class="sc-ace17a57-0 gDaqCT"><div height="63px" width="inherit" class="sc-ace17a57-0 bwdQPr"></div><div class="sc-ace17a57-0 sc-dcf57644-0 dlHDRp kQiEIy"><a href="https://www.freshworks.com/fr/freshdesk/pricing/" rel="" target="" text-decoration="none" font-weight="bold" font-size="24" aria-label="https://www.freshworks.com/fr/freshdesk/pricing/" class="sc-e5af17da-0 cYfQfr">Service client</a><a href="https://www.freshworks.com/fr/freshservice/pricing/" rel="" target="" text-decoration="none" font-weight="bold" font-size="24" aria-label="https://www.freshworks.com/fr/freshservice/pricing/" class="sc-e5af17da-0 kSzQJg">Services informatiques</a><a href="https://www.freshworks.com/fr/crm/pricing/" rel="" target="" text-decoration="none" font-weight="bold" font-size="24" aria-label="https://www.freshworks.com/fr/crm/pricing/" class="sc-e5af17da-0 kSzQJg">CRM</a></div></div><div display="flex" cursor="pointer" width="calc(100% + 32px)" class="sc-ace17a57-0 emtdlf"><p class="sc-5159831f-0 bqzEUZ">Products</p><p font-weight="bold" class="sc-5159831f-0 gMkXBK">Freshdesk Omni</p><div class="sc-6293d692-0 gNTOBJ"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="6 9 12 15 18 9"></polyline></svg></div></div><div class="sc-ace17a57-0 kPOKX"><ul display="none" width="calc(100% - 40px)" class="sc-ace17a57-0 sCaIR"><li class="sc-ace17a57-0 hXQNAc"><span tabindex="0" text-decoration="none" class="sc-b323b31-0 kiijrQ"><div cursor="pointer" font-weight="medium" class="sc-ace17a57-0 fMPSPZ"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 desiEe">Service client</span></div></div></span><ul display="flex" class="sc-ace17a57-0 ivwARM"><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/freshdesk/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshdesk/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 cEhOJq"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshdesk</span></div></div></a></li><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshdesk/omni/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 gBvxmN"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshdesk Omni</span></div></div></a></li><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/live-chat-software/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/live-chat-software/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 cEhOJq"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshchat</span></div></div></a></li><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 cEhOJq"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshcaller</span></div></div></a></li></ul></li><li class="sc-ace17a57-0 hXQNAc"><span tabindex="0" text-decoration="none" class="sc-b323b31-0 kiijrQ"><div cursor="pointer" font-weight="medium" class="sc-ace17a57-0 fMPSPZ"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 desiEe">Services informatiques</span></div></div></span><ul display="none" class="sc-ace17a57-0 iQgEKp"><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/freshservice/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshservice/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 cEhOJq"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshservice</span></div></div></a></li></ul></li><li class="sc-ace17a57-0 hXQNAc"><span tabindex="0" text-decoration="none" class="sc-b323b31-0 kiijrQ"><div cursor="pointer" font-weight="medium" class="sc-ace17a57-0 fMPSPZ"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 desiEe">CRM</span></div></div></span><ul display="none" class="sc-ace17a57-0 iQgEKp"><li class="sc-ace17a57-0 cfLoyf"><a href="https://www.freshworks.com/fr/crm/pricing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/crm/pricing/" class="sc-e5af17da-0 lnqBhU"><div class="sc-ace17a57-0 cEhOJq"><div class="sc-ace17a57-0 giGizz"><span font-weight="medium" class="sc-b323b31-0 fUAnfO">Freshsales</span></div></div></a></li></ul></li></ul></div><div display="none" class="sc-ace17a57-0 cgUYYY"><div class="sc-ace17a57-0 eDPllr"><a href="https://www.freshworks.com/fr/freshdesk/pricing/" rel="" target="" text-decoration="none" font-weight="bold" cursor="pointer" tabindex="0" aria-label="https://www.freshworks.com/fr/freshdesk/pricing/" class="sc-e5af17da-0 gDCmcI">Freshdesk</a><a href="https://www.freshworks.com/fr/freshdesk/omni/pricing/" rel="" target="" text-decoration="none" font-weight="bold" cursor="pointer" tabindex="0" aria-label="https://www.freshworks.com/fr/freshdesk/omni/pricing/" class="sc-e5af17da-0 jhFKWQ">Freshdesk Omni</a><a href="https://www.freshworks.com/fr/live-chat-software/pricing/" rel="" target="" text-decoration="none" font-weight="bold" cursor="pointer" tabindex="0" aria-label="https://www.freshworks.com/fr/live-chat-software/pricing/" class="sc-e5af17da-0 gDCmcI">Freshchat</a><a href="https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/" rel="" target="" text-decoration="none" font-weight="bold" cursor="pointer" tabindex="0" aria-label="https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/" class="sc-e5af17da-0 gDCmcI">Freshcaller</a></div><div class="sc-ace17a57-0 ecYIRW"><span display="none" class="sc-b323b31-0 fcsukU"></span><span display="block" class="sc-b323b31-0 fhEATX"></span><span display="none" class="sc-b323b31-0 fcsukU"></span><span display="none" class="sc-b323b31-0 fcsukU"></span></div></div><style data-emotion="css 1ya7z0e">.css-1ya7z0e{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;border-radius:4px;}.css-1ya7z0e .MuiToggleButtonGroup-grouped:not(:first-of-type){margin-left:-1px;border-left:1px solid transparent;border-top-left-radius:0;border-bottom-left-radius:0;}.css-1ya7z0e .MuiToggleButtonGroup-grouped:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}.css-1ya7z0e .MuiToggleButtonGroup-grouped.Mui-selected+.MuiToggleButtonGroup-grouped.Mui-selected{border-left:0;margin-left:0;}</style><div role="group" class="MuiToggleButtonGroup-root sc-12685603-0 sc-12685603-1 UDrYe eULyvv css-1ya7z0e" aria-label="Pricing Term"><style data-emotion="css 16jgrbi">.css-16jgrbi{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;border-radius:4px;padding:11px;border:1px solid rgba(0, 0, 0, 0.12);color:rgba(0, 0, 0, 0.54);background-color:#fff;color:#8B909C;}.css-16jgrbi.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-16jgrbi:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(29, 32, 38, 0.04);}@media (hover: none){.css-16jgrbi:hover{background-color:transparent;}}.css-16jgrbi.Mui-selected{color:#1D2026;background-color:rgba(29, 32, 38, 0.08);}.css-16jgrbi.Mui-selected:hover{background-color:rgba(29, 32, 38, 0.12);}@media (hover: none){.css-16jgrbi.Mui-selected:hover{background-color:rgba(29, 32, 38, 0.08);}}.css-16jgrbi:hover{color:#3F4551;background-color:#fff;}.css-16jgrbi.Mui-selected{background-color:#418FDE;color:#fff;}.css-16jgrbi.Mui-selected:hover{background-color:#418FDE;color:#fff;}.css-16jgrbi.Mui-disabled{background-color:#fff;color:#CDCFD2;}.css-16jgrbi.Mui-disabled:hover{background-color:#fff;color:#CDCFD2;}</style><style data-emotion="css d1lsje">.css-d1lsje{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;border-radius:4px;padding:11px;border:1px solid rgba(0, 0, 0, 0.12);color:rgba(0, 0, 0, 0.54);background-color:#fff;color:#8B909C;}.css-d1lsje::-moz-focus-inner{border-style:none;}.css-d1lsje.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-d1lsje{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-d1lsje.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-d1lsje:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(29, 32, 38, 0.04);}@media (hover: none){.css-d1lsje:hover{background-color:transparent;}}.css-d1lsje.Mui-selected{color:#1D2026;background-color:rgba(29, 32, 38, 0.08);}.css-d1lsje.Mui-selected:hover{background-color:rgba(29, 32, 38, 0.12);}@media (hover: none){.css-d1lsje.Mui-selected:hover{background-color:rgba(29, 32, 38, 0.08);}}.css-d1lsje:hover{color:#3F4551;background-color:#fff;}.css-d1lsje.Mui-selected{background-color:#418FDE;color:#fff;}.css-d1lsje.Mui-selected:hover{background-color:#418FDE;color:#fff;}.css-d1lsje.Mui-disabled{background-color:#fff;color:#CDCFD2;}.css-d1lsje.Mui-disabled:hover{background-color:#fff;color:#CDCFD2;}</style><button class="MuiButtonBase-root MuiToggleButton-root MuiToggleButton-sizeMedium MuiToggleButton-standard sc-12685603-2 gtDPzu MuiToggleButtonGroup-grouped MuiToggleButtonGroup-groupedHorizontal css-d1lsje" tabindex="0" type="button" value="Forfait mensuel" aria-pressed="false" style="border-radius:8px">Forfait mensuel</button><button class="MuiButtonBase-root MuiToggleButton-root Mui-selected MuiToggleButton-sizeMedium MuiToggleButton-standard sc-12685603-2 gtDPzu MuiToggleButtonGroup-grouped MuiToggleButtonGroup-groupedHorizontal css-d1lsje" tabindex="0" type="button" value="Forfait annuel" aria-pressed="true" style="border-radius:8px">Forfait annuel</button></div><table class="sc-dff145d-0 fHpOQo"><thead><tr class="sc-dff145d-1 bUiOjz"><th class="sc-dff145d-3 lfDrf" empty="1"></th><th highlight="false" class="sc-dff145d-3 iRyHli" empty="0"><div height="100%" class="sc-ace17a57-0 sc-ceaad582-2 FVXDx"><div class="sc-ace17a57-0 dfNSnB"><div class="sc-ace17a57-0 sc-ceaad582-1 elbBML hpLLjL"><span font-size="30" font-weight="bold" display="contents" class="sc-b323b31-0 sc-ceaad582-3 fFAvob cAiGNF">Growth</span></div><span display="block" class="sc-b323b31-0 ghfMxv">Engagement omnicanal, chatbots intelligents et gestion robuste des tickets sur le Web, par SMS, par messagerie et par e-mail.</span></div><div class="sc-ace17a57-0 xxVsI"><span font-size="48" display="block" class="sc-b323b31-0 kkHSrg">€29</span><span display="block" class="sc-b323b31-0 eCuepG">/agent/mois, facturé annuellement</span><div class="sc-ace17a57-0 bqLpGy"><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-14jdwbu:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-14jdwbu:hover{background-color:transparent;}}.css-14jdwbu.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-14jdwbu:focus{outline:2px solid;}.css-14jdwbu:hover{cursor:pointer;}</style><style data-emotion="css 1p2np9o">.css-1p2np9o{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-1p2np9o::-moz-focus-inner{border-style:none;}.css-1p2np9o.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1p2np9o{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1p2np9o:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-1p2np9o:hover{background-color:transparent;}}.css-1p2np9o.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-1p2np9o:focus{outline:2px solid;}.css-1p2np9o:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium sc-605460f-0 sc-605460f-1 kVxKaf boKbzG sc-6765088b-0 dtUQAp css-1p2np9o" tabindex="0" rel="" target="" href="https://www.freshworks.com/fr/freshdesk/omni/signup/?source=css_pricing&medium=select_growth" aria-label="Essai gratuit" planName="Growth">Essai gratuit</a></div></div></div></th><th highlight="true" highlightDescription="Les plus populaires" class="sc-dff145d-3 iRyHlo" empty="0"><div height="100%" class="sc-ace17a57-0 sc-ceaad582-2 jCFtQA cLYPJs"><div class="sc-ace17a57-0 dfNSnB"><div class="sc-ace17a57-0 sc-ceaad582-1 elbBML hpLLjL"><span font-size="30" font-weight="bold" display="contents" class="sc-b323b31-0 sc-ceaad582-3 fFAvob cAiGNF">Pro</span><div font-size="12" height="fit-content" class="sc-ace17a57-0 dkqYth sc-ceaad582-0 dKRfiw" width="fit-content" font-weight="semiBold">Les plus populaires</div></div><span display="block" class="sc-b323b31-0 ghfMxv">Tout ce qui se trouve dans le forfait Growth, plus les portails d’assistance personnalisés, les objets personnalisés, la gestion avancée des tickets, les rapports personnalisés, et bien plus encore.</span></div><div class="sc-ace17a57-0 xxVsI"><span font-size="48" display="block" class="sc-b323b31-0 kkHSrg">€69</span><span display="block" class="sc-b323b31-0 eCuepG">/agent/mois, facturé annuellement</span><div class="sc-ace17a57-0 bqLpGy"><style data-emotion="css 166y1qb">.css-166y1qb{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-166y1qb:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-166y1qb:hover{background-color:#8512E0;}}.css-166y1qb:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-166y1qb.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-166y1qb.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-166y1qb:focus{outline:2px solid;}.css-166y1qb:hover{cursor:pointer;}</style><style data-emotion="css 1izyz4z">.css-1izyz4z{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-1izyz4z::-moz-focus-inner{border-style:none;}.css-1izyz4z.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1izyz4z{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1izyz4z:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-1izyz4z:hover{background-color:#8512E0;}}.css-1izyz4z:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-1izyz4z:focus{outline:2px solid;}.css-1izyz4z:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 bpTAcd boKbzG sc-6765088b-0 dtUQAp css-1izyz4z" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/fr/freshdesk/omni/signup/?source=css_pricing&medium=select_pro" aria-label="Essai gratuit" planName="Pro">Essai gratuit</a></div></div></div></th><th highlight="false" class="sc-dff145d-3 iRyHli" empty="0"><div height="100%" class="sc-ace17a57-0 sc-ceaad582-2 FVXDx"><div class="sc-ace17a57-0 dfNSnB"><div class="sc-ace17a57-0 sc-ceaad582-1 elbBML hpLLjL"><span font-size="30" font-weight="bold" display="contents" class="sc-b323b31-0 sc-ceaad582-3 fFAvob cAiGNF">Enterprise</span></div><span display="block" class="sc-b323b31-0 ghfMxv">Tout ce qui se trouve dans Pro, plus les journaux d’audit, les workflows de validation, les attributions basées sur les compétences, les fonctionnalités de sécurité supplémentaires et bien plus encore.</span></div><div class="sc-ace17a57-0 xxVsI"><span font-size="48" display="block" class="sc-b323b31-0 kkHSrg">€109</span><span display="block" class="sc-b323b31-0 eCuepG">/agent/mois, facturé annuellement</span><div class="sc-ace17a57-0 bqLpGy"><style data-emotion="css 14jdwbu">.css-14jdwbu{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-14jdwbu:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-14jdwbu:hover{background-color:transparent;}}.css-14jdwbu.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-14jdwbu:focus{outline:2px solid;}.css-14jdwbu:hover{cursor:pointer;}</style><style data-emotion="css 1p2np9o">.css-1p2np9o{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:5px 15px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;border:1px solid rgba(133, 18, 224, 0.5);color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;border-color:#8512E0;}.css-1p2np9o::-moz-focus-inner{border-style:none;}.css-1p2np9o.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1p2np9o{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1p2np9o:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);border:1px solid #8512E0;}@media (hover: none){.css-1p2np9o:hover{background-color:transparent;}}.css-1p2np9o.Mui-disabled{color:rgba(0, 0, 0, 0.26);border:1px solid rgba(0, 0, 0, 0.12);}.css-1p2np9o:focus{outline:2px solid;}.css-1p2np9o:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium MuiButton-root MuiButton-outlined MuiButton-outlinedPrimary MuiButton-sizeMedium MuiButton-outlinedSizeMedium sc-605460f-0 sc-605460f-1 kVxKaf boKbzG sc-6765088b-0 dtUQAp css-1p2np9o" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/fr/freshdesk/omni/signup/" aria-label="Essai gratuit" planName="Enterprise">Essai gratuit</a></div></div></div></th></tr></thead><tbody><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Service d’assistance omnicanal</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandLessIcon" style="color:#101828"><path d="m12 8-6 6 1.41 1.41L12 10.83l4.59 4.58L18 14z"></path></svg></div></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Conversations unifiées (web, SMS, messagerie, e-mail)</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Gestion des tickets</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Portail client et base de connaissances</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Boîte de réception d’équipe</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Fils de discussion et tâches</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Apportez votre propre canal (BYOC pour « bring your own channel »)</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Apportez votre propre téléphonie (BYOT pour « Bring your own telephony »)</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Freshcaller</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"><div class="sc-dff145d-8 fqBPrP"><p class="sc-5159831f-0 sc-ca2c86fc-0 gkIBqT rDQRr"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">€15/agent/mois, facturé forfait annuel </p></p></div></td><td class="sc-dff145d-2 kSDehM"><div class="sc-dff145d-8 fqBPrP"><p class="sc-5159831f-0 sc-ca2c86fc-0 gkIBqT rDQRr"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">€39/agent/mois, facturé forfait annuel</p></p></div></td><td class="sc-dff145d-2 kSDehM"><div class="sc-dff145d-8 fqBPrP"><p class="sc-5159831f-0 sc-ca2c86fc-0 gkIBqT rDQRr"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">€69/agent/mois, facturé forfait annuel </p></p></div></td></tr><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Service d’assistance et gestion des tickets</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandLessIcon" style="color:#101828"><path d="m12 8-6 6 1.41 1.41L12 10.83l4.59 4.58L18 14z"></path></svg></div></td></tr><tr class="sc-dff145d-6 grMHqR"><td class="sc-dff145d-2 cJhcpM"><p class="sc-5159831f-0 sc-f3b4b480-0 dyaIBE hzsWMy sc-62a5723b-0 jUAzKZ">Conversations multilingues</p><style data-emotion="css 1lvvwdx">.css-1lvvwdx{z-index:1500;pointer-events:none;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-1lvvwdx[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-1lvvwdx[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-1lvvwdx[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style><style data-emotion="css jrsr9g">.css-jrsr9g{z-index:1500;pointer-events:none;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow{top:0;margin-top:-0.71em;}.css-jrsr9g[data-popper-placement*="bottom"] .MuiTooltip-arrow::before{transform-origin:0 100%;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow{bottom:0;margin-bottom:-0.71em;}.css-jrsr9g[data-popper-placement*="top"] .MuiTooltip-arrow::before{transform-origin:100% 0;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow{left:0;margin-left:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="right"] .MuiTooltip-arrow::before{transform-origin:100% 100%;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow{right:0;margin-right:-0.71em;height:1em;width:0.71em;}.css-jrsr9g[data-popper-placement*="left"] .MuiTooltip-arrow::before{transform-origin:0 0;}</style></td><td class="sc-dff145d-2 kSDehM"></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td><td class="sc-dff145d-2 kSDehM"><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="CheckIcon" style="color:#00923F"><path d="M9 16.17 4.83 12l-1.42 1.41L9 19 21 7l-1.41-1.41z"></path></svg></td></tr><tr class="sc-dff145d-4 hztLUI"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Améliorez vos résultats avec Freddy AI</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandMoreIcon" style="color:#fff"><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6z"></path></svg></div></td></tr><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Analytiques et informations</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandMoreIcon" style="color:#101828"><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6z"></path></svg></div></td></tr><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Self Service et gestion des tickets</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandMoreIcon" style="color:#101828"><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6z"></path></svg></div></td></tr><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Administration et sécurité</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandMoreIcon" style="color:#101828"><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6z"></path></svg></div></td></tr><tr class="sc-dff145d-4 cRIgfF"><td colSpan="4"><div class="sc-ace17a57-0 giGizz"><div class="sc-ace17a57-0 cvKyoC"><p class="sc-5159831f-0 sc-176151d1-0 gZpQOY exlNTX">Étendez la puissance de votre suite de services</p></div><style data-emotion="css 1cw5098">.css-1cw5098{-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;width:1em;height:1em;display:inline-block;fill:currentColor;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:fill 200ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;font-size:1.9285714285714288rem;}</style><svg class="MuiSvgIcon-root MuiSvgIcon-fontSizeMedium css-1cw5098" focusable="false" aria-hidden="true" viewBox="0 0 24 24" data-testid="ExpandMoreIcon" style="color:#101828"><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6z"></path></svg></div></td></tr></tbody></table></div></div></section><section id="fwcspricingconversionstats" data-target-id="fwcspricingconversionstats" width="100%" class="sc-ace17a57-0 sc-fe753677-1 beHUlt"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 ldKWYL"><div width="100%" class="sc-662dedcb-0 bZJCMX"><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="13WJGtyLTYOmQ57DtRAh1v" class="sc-b323b31-0 ffpaRr">225 % de ROI</span><span id="13WJGtyLTYOmQ57DtRAh1v" class="sc-b323b31-0 fnPQIC">ROI moyen sur trois ans</span></div><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="5mSqSjjuiFt7xkdDF5jUOi" class="sc-b323b31-0 ffpaRr">< 6 mois</span><span id="5mSqSjjuiFt7xkdDF5jUOi" class="sc-b323b31-0 fnPQIC">Période de récupération</span></div><div width="100%" class="sc-ace17a57-0 eBfQBi"><span font-weight="bold" font-size="48" aria-labelledby="3wlsz0sFNTNq8sut4OqpFa" class="sc-b323b31-0 ffpaRr">30 %</span><span id="3wlsz0sFNTNq8sut4OqpFa" class="sc-b323b31-0 fnPQIC">Réduction du temps moyen de traitement</span></div></div></div></div></section><section id="fdpricingheadingvideo" data-target-id="fdpricingheadingvideo" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><span class="sc-b323b31-0 eowvwi">LANCEMENT DE PRODUIT 2024</span><h2 class="sc-4555ca6a-0 eYkskr">Annonce de <span class="sc-b323b31-0 sc-e08f82ab-0 gYEUGp dEHGKh">Freddy AI Agent</span></h2></div><div width="100%" class="sc-ace17a57-0 dUxfXO"><div width="100%" height="auto" class="sc-6293d692-0 feihzU"><div cursor="pointer" height="100%" class="sc-6293d692-0 cnNtCO"><div id="wistia-video-198" cursor="pointer" class="sc-6293d692-0 sc-c85f0119-2 kpgLGh bqhcKu wistia_embed wistia_async_1aaa7oyoln popover=false popoverPreventScroll=true videoFoam=true"></div><div height="100%" transform="translate(0%, -100%)" class="sc-ace17a57-0 hfASzX"></div><div display="flex" visibility="hidden" width="30px" height="30px" transform="translate(-50%, -50%)" class="sc-ace17a57-0 ljhQcd"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="15px" viewBox="-2 0 24 24" fill="#000" stroke="#000" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polygon points="5 3 19 12 5 21 5 3"></polygon></svg></div></div></div></div></div></div></div></section><section id="fwaipoweredsalesfreshsalestestimonails" data-target-id="fwaipoweredsalesfreshsalestestimonails" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 iwlGdC"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Pourquoi les gens aiment-ils la Suite ?</h2></div></div></div><div class="sc-6293d692-0 kkHFqI"><div width="calc(100% + 0px)" transform="translateX(-0px)" class="sc-ace17a57-0 eitiku"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="pointer" class="sc-ace17a57-0 sc-ebd98805-0 ctEcaZ fkXbVo"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7065d18ade17ee7d%2Fwebimage-blue-nile-logo-400x400.jpg&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7065d18ade17ee7d%2Fwebimage-blue-nile-logo-400x400.jpg&w=640&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7065d18ade17ee7d%2Fwebimage-blue-nile-logo-400x400.jpg&w=640&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 frCnZh custom-class-testimonial-card-content-0"><div font-size="24" class="sc-b323b31-0 kQWUVs"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">« Vous avez beau avoir des agents géniaux et attentifs aux clients, s’ils ne disposent pas des outils qui permettent de répondre correctement aux demandes de ceux-ci, il leur sera difficile de personnaliser parfaitement l’interaction. »</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Mike Hopkins</span><span class="sc-b323b31-0 hVJReL">Vice-président Ventes et Service, Blue Nile</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dLUhBp kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/customers/stories/blue-nile/" aria-label="En savoir plus">En savoir plus<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div></div></div></div></div></section><section id="fwcustomerservicesuitetrustbar" data-target-id="fwcustomerservicesuitetrustbar" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 hhMXhW">72,000+ entreprises du monde entier nous font confiance</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-5eea9d3a-1 hiKbrZ ivEcmE"></div></div></div></div></section><section id="fwcustomerservicesuitepricingaccordion" data-target-id="fwcustomerservicesuitepricingaccordion" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 fxMpzw"><div class="sc-ace17a57-0 eHGKQa"><h2 class="sc-4555ca6a-0 sc-e0ef8605-1 eYkskr jZopVn">Foire aux questions (FAQ)</h2></div><div class="sc-6293d692-0 sc-e0ef8605-0 eNMhGa"><div class="sc-6293d692-0 eNMhGa"><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Comment fonctionne la période d’essai de 14 jours ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Lorsque vous vous inscrivez, vous avez immédiatement accès à notre forfait Enterprise pendant 14 jours. Nous vous avertissons avant la fin de votre période d’essai. Vous pouvez ensuite sélectionner un forfait et payer par carte bancaire pour continuer d’utiliser le produit. Si vous choisissez de ne pas continuer, votre compte sera suspendu.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Puis-je passer à l’abonnement supérieur ou inférieur ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Oui, vous pouvez passer instantanément à l’abonnement supérieur. Pour passer à la gamme inférieure ou annuler votre abonnement, vous devez attendre la fin de l’abonnement actuel. Cliquez sur « Facturation » dans votre compte Freshdesk Omni pour modifier les détails de votre abonnement.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Mes données sont-elles protégées ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Nous prenons la sécurité très au sérieux et vous pouvez choisir votre datacenter dès le départ. Nos serveurs sont hébergés dans des datacenter réputés mondialement, protégés par des verrous biométriques et surveillés 24/24. Nos politiques sont conçues pour garantir que nos applications sont à jour avec les derniers correctifs de sécurité.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Appliquez-vous des frais d’annulation ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Non. Freshchat est un service prépayé. Nous n’appliquons pas de frais d’annulation. Vous pouvez annuler le forfait quand vous le souhaitez, mais votre annulation ne prend effet qu’à la fin de l’abonnement en cours.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Quels modes de paiement acceptez-vous ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Nous acceptons les cartes Visa, Mastercard, Discover et American Express. Nous n’acceptons pas PayPal. Nous n’acceptons pas les bons de commande par téléphone. Tous les paiements hors ligne sont facturés en USD.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Qu’est-ce que Freddy AI ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Freddy AI est une solution d’IA conviviale qui booste la productivité, encourage l’innovation et propose aux clients une expérience personnalisée grâce à ses capacités d’IA générative. Pour en savoir plus sur Freddy, <a href="https://www.freshworks.com/freddy-ai/" rel="" target="" aria-label="https://www.freshworks.com/freddy-ai/" class="sc-e5af17da-0 kidpF">cliquez ici</a>.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div></div><div class="sc-6293d692-0 eNMhGa"><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Pourquoi un programme bêta de Freddy AI Insights ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Le programme bêta permet à une plus grande partie de nos clients de découvrir nos offres à base d’IA. Il nous donne aussi l’opportunité d’obtenir davantage de retours et donc d’affiner nos fonctionnalités avant leur lancement public.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Qu’est-ce qu’une session dans Freddy AI Agent ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Une session de bot est une interaction unique entre un utilisateur final et un bot </p><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">- E-mails : chaque réponse par e-mail est comptabilisée comme 1 session de bot</p><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">- Contact téléphonique : chaque réponse vocale est comptabilisée comme 1 session de bot</p><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">- Chat : toutes les interactions des utilisateurs finaux avec le bot dans les 24 heures suivant le démarrage de la session sont comptabilisées comme 1 session de bot</p><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">- Seuls les bots et les fonctionnalités à base d’IA interagissant avec les clients consomment des sessions. Ceux qui interagissent avec les agents n'en consomment pas.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Est-ce que j’obtiens des séances gratuites sur n’importe quel forfait ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Nous vous offrons 500 sessions avec tous les forfaits payants pour vous permettre de tester les chatbots de Freddy AI Agent. Cette offre est valable une seule fois par compte. Une fois que vous en avez bénéficié, vous devrez acquérir les sessions supplémentaires dont vous avez besoin.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Comment acheter d’autres sessions Freddy AI Agent ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Vous pouvez acheter autant de packs de sessions de bot que vous le souhaitez. La validité correspond à votre cycle de paiement. Par exemple, si vous choisissez un paiement trimestriel, vos sessions de bot expirent également à la fin du trimestre.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div><div cursor="pointer" tabindex="0" class="sc-ace17a57-0 dBfYUv"><div class="sc-6293d692-0 eNMhGa"><h3 letter-spacing="0" class="sc-4555ca6a-0 byXbug">Combien de contacts ai-je dans le cadre de mes forfaits ?</h3><div class="sc-b323b31-0 sc-ac0d654d-1 iiZLwa khgtwj"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Vous obtenez 100 contacts par compte et par mois pour le forfait gratuit. De même, vous pouvez obtenir 500 contacts par compte et par mois pour n’importe quel forfait payant.</p></div></div><span class="sc-6293d692-0 sc-ac0d654d-0 eNMhGa dbsZHm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="5" x2="12" y2="19"></line><line x1="5" y1="12" x2="19" y2="12"></line></svg></span></div></div></div></div></div></section><section id="fwcustomerservicesuitepricinglink" data-target-id="fwcustomerservicesuitepricinglink" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD"><a href="https://dam.freshworks.com/m/4bf615e1eea87a7/original" rel="" target="" aria-label="https://dam.freshworks.com/m/4bf615e1eea87a7/original" class="sc-e5af17da-0 kidpF">Télécharger la liste des prix</a></p></div></div></div></div></div></section><section id="fwfcpricingstaticmodalpopupfreshbots" data-target-id="fwfcpricingstaticmodalpopupfreshbots" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupfreddycopilot" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupfreddycopilot" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupfreddyinsights" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupfreddyinsights" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupfreshcaller" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupfreshcaller" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupdaypasses" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupdaypasses" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupcampaign" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupcampaign" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwfreshserviceheadingoverview" data-target-id="fwfreshserviceheadingoverview" width="100%" class="sc-ace17a57-0 sc-fe753677-1 beHUlt"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 cjMWFG"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Testez notre Freshdesk Omni tout-en-un</h2><div font-size="18" class="sc-ace17a57-0 UOiit"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Commencez votre essai gratuit dès aujourd’hui. Aucune carte bancaire requise.</p><div width="100%" class="sc-ace17a57-0 sc-29a001cd-0 gTDmYM ehaEX button-wrapper"><style data-emotion="css 166y1qb">.css-166y1qb{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-166y1qb:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-166y1qb:hover{background-color:#8512E0;}}.css-166y1qb:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-166y1qb.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-166y1qb.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-166y1qb:focus{outline:2px solid;}.css-166y1qb:hover{cursor:pointer;}</style><style data-emotion="css 1izyz4z">.css-1izyz4z{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;background-color:#7909DA;}.css-1izyz4z::-moz-focus-inner{border-style:none;}.css-1izyz4z.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-1izyz4z{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-1izyz4z:hover{-webkit-text-decoration:none;text-decoration:none;background-color:#6A00D1;box-shadow:0px 2px 4px -1px rgba(0,0,0,0.2),0px 4px 5px 0px rgba(0,0,0,0.14),0px 1px 10px 0px rgba(0,0,0,0.12);}@media (hover: none){.css-1izyz4z:hover{background-color:#8512E0;}}.css-1izyz4z:active{box-shadow:0px 5px 5px -3px rgba(0,0,0,0.2),0px 8px 10px 1px rgba(0,0,0,0.14),0px 3px 14px 2px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-focusVisible{box-shadow:0px 3px 5px -1px rgba(0,0,0,0.2),0px 6px 10px 0px rgba(0,0,0,0.14),0px 1px 18px 0px rgba(0,0,0,0.12);}.css-1izyz4z.Mui-disabled{color:rgba(0, 0, 0, 0.26);box-shadow:none;background-color:rgba(0, 0, 0, 0.12);}.css-1izyz4z:focus{outline:2px solid;}.css-1izyz4z:hover{cursor:pointer;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium MuiButton-root MuiButton-contained MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 kPwYVO boKbzG sc-6765088b-0 dtUQAp css-1izyz4z" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/fr/freshdesk/omni/signup/" aria-label="Essai gratuit">Essai gratuit</a><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dIlnUJ kemQmI sc-6765088b-0 dtUQAp css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/fr/freshdesk/omni/demo-request/" aria-label="Demander une démo">Demander une démo<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div></div></div></div></section><section id="csspricingstaticmodalpopupconnectorapptasks" data-target-id="csspricingstaticmodalpopupconnectorapptasks" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="cssuitepricingstaticmodalpopupdayfreshsales" data-target-id="cssuitepricingstaticmodalpopupdayfreshsales" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><section id="fwcustomerservicesuitepricingstaticmodalpopupcampaigntable" data-target-id="fwcustomerservicesuitepricingstaticmodalpopupcampaigntable" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"></div></section><style data-emotion="css mzscvr">.css-mzscvr .MuiBackdrop-root{background-color:rgba(0, 0, 0, 0.8);}.css-mzscvr .MuiFormControl-root .MuiList-root.MuiList-custom{max-height:150px;}</style></main><footer class="sc-6293d692-0 sc-e9366c7d-0 jBqqJa gqYEzN"><div width="100%" class="sc-6293d692-0 jrSUEJ"><div class="sc-6293d692-0 drNtfh"><div class="sc-ace17a57-0 bIclRP"><span font-weight="medium" class="sc-b323b31-0 gTbPNx">Contacter Freshworks</span><span class="sc-b323b31-0 haswUp"><a href="tel:+33175850312" rel="" target="" text-decoration="underline" aria-label="tel:+33175850312" class="sc-e5af17da-0 dUTNCi">+33 17 585 0312</a> ou <a href="mailto:sales@freshworks.com" rel="" target="" text-decoration="underline" aria-label="mailto:sales@freshworks.com" class="sc-e5af17da-0 drtagq">sales@freshworks.com</a></span></div></div><div class="sc-ace17a57-0 hFnGrz"><nav class="sc-662dedcb-0 fMAcTI"><div class="sc-6293d692-0 eNMhGa"><div font-weight="medium" class="sc-b323b31-0 EJlHj">Entreprise</div><ul class="sc-ace17a57-0 sc-e9366c7d-1 kTjuIu mLpDx"><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/company/about/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/fr/company/about/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Présentation </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/company/leadership/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/company/leadership/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">La direction </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://ir.freshworks.com/" rel="" target="" text-decoration="none" aria-label="https://ir.freshworks.com/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Investisseurs </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/company/careers/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/fr/company/careers/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Carrières </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/customers/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/customers/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Clients </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/company/partners/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/company/partners/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Partenaires </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/events/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/events/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Événements </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/blog/articles/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/blog/articles/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Blogs </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/newsroom/press-releases/d" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/newsroom/press-releases/d" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Actualité </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/contact/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/contact/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Contact </span></a></li></ul></div><div class="sc-6293d692-0 eNMhGa"><div font-weight="medium" class="sc-b323b31-0 EJlHj">Support et succès</div><ul class="sc-ace17a57-0 sc-e9366c7d-1 kTjuIu mLpDx"><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/support/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/fr/support/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Soutien </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/academy/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/academy/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Formation et Certification </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/services/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/services/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Services </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/company/philanthropy/software-academy/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/company/philanthropy/software-academy/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Académie des étudiants </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://community.freshworks.com/" rel="" target="" text-decoration="none" aria-label="https://community.freshworks.com/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Communauté </span></a></li></ul></div><div class="sc-6293d692-0 eNMhGa"><div font-weight="medium" class="sc-b323b31-0 EJlHj">Produits</div><ul class="sc-ace17a57-0 sc-e9366c7d-1 kTjuIu mLpDx"><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/freshservice/product-updates/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/freshservice/product-updates/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Nouveautés </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/freshdesk/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/freshdesk/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshdesk </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/freshdesk/omni/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/fr/freshdesk/omni/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshdesk Omni </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/live-chat-software/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/live-chat-software/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshchat </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/freshservice/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/freshservice/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshservice </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/crm/sales/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/crm/sales/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshsales </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/fr/crm/suite/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/fr/crm/suite/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshsales Suite </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/crm/marketing/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/crm/marketing/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshmarketer </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/platform/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/platform/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">Freshworks Neo </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/freddy-ai/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/freddy-ai/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 eOELd">IA Freddy </span></a></li></ul></div></nav></div><div class="sc-ace17a57-0 dnmtXJ"><a href="https://www.freshworks.com/fr/" rel="" target="" cursor="pointer" aria-label="https://www.freshworks.com/fr/" class="sc-e5af17da-0 fFXeGd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27165%27%20height=%2733%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F201271b18ba1bfc1%2Foriginal%2FheaderLogoDark.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F201271b18ba1bfc1%2Foriginal%2FheaderLogoDark.webp&w=384&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F201271b18ba1bfc1%2Foriginal%2FheaderLogoDark.webp&w=384&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></a><ul class="sc-ace17a57-0 sc-e9366c7d-2 cCBvUd mDLPe"><li class="sc-6293d692-0 eNMhGa"><a href="https://twitter.com/FreshworksInc" rel="noreferrer noopener" target="_blank" tabindex="0" cursor="pointer" aria-label="https://twitter.com/FreshworksInc" class="sc-e5af17da-0 cDBHoP"><svg width="25" height="25"><use href="/icons/sprites.svg#twitter"></use></svg></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://linkedin.com/company/freshworks-inc" rel="noreferrer noopener" target="_blank" tabindex="0" cursor="pointer" aria-label="https://linkedin.com/company/freshworks-inc" class="sc-e5af17da-0 cDBHoP"><svg width="25" height="25"><use href="/icons/sprites.svg#linkedin"></use></svg></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.facebook.com/FreshworksInc" rel="noreferrer noopener" target="_blank" tabindex="0" cursor="pointer" aria-label="https://www.facebook.com/FreshworksInc" class="sc-e5af17da-0 cDBHoP"><svg width="25" height="25"><use href="/icons/sprites.svg#facebook"></use></svg></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.youtube.com/c/FreshworksInc" rel="noreferrer noopener" target="_blank" tabindex="0" cursor="pointer" aria-label="https://www.youtube.com/c/FreshworksInc" class="sc-e5af17da-0 cDBHoP"><svg width="25" height="25"><use href="/icons/sprites.svg#youtube"></use></svg></a></li></ul><div class="sc-ace17a57-0 bKlyPb"><a href="https://play.google.com/store/apps/developer?id=Freshworks+Inc" rel="noreferrer noopener" target="_blank" cursor="pointer" aria-label="https://play.google.com/store/apps/developer?id=Freshworks+Inc" class="sc-e5af17da-0 jhbgvs"><svg width="136" height="41" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="1" y="1.4" width="134" height="39" rx="4.5" fill="#000"></rect><path d="M68.636 22.651c-2.352 0-4.269 1.789-4.269 4.253 0 2.449 1.917 4.253 4.269 4.253 2.353 0 4.27-1.804 4.27-4.253-.001-2.464-1.918-4.253-4.27-4.253zm0 6.832c-1.289 0-2.4-1.063-2.4-2.578 0-1.531 1.112-2.578 2.4-2.578 1.289 0 2.4 1.047 2.4 2.578 0 1.514-1.111 2.578-2.4 2.578zm-9.314-6.832c-2.352 0-4.269 1.789-4.269 4.253 0 2.449 1.917 4.253 4.269 4.253 2.353 0 4.27-1.804 4.27-4.253 0-2.464-1.917-4.253-4.27-4.253zm0 6.832c-1.289 0-2.4-1.063-2.4-2.578 0-1.531 1.112-2.578 2.4-2.578 1.289 0 2.4 1.047 2.4 2.578.001 1.514-1.111 2.578-2.4 2.578zm-11.078-5.526v1.804h4.318c-.129 1.015-.467 1.756-.983 2.271-.628.628-1.611 1.321-3.335 1.321-2.658 0-4.736-2.143-4.736-4.801 0-2.658 2.078-4.801 4.736-4.801 1.434 0 2.481.564 3.254 1.289l1.273-1.273c-1.08-1.031-2.513-1.82-4.527-1.82-3.641 0-6.702 2.964-6.702 6.605 0 3.641 3.061 6.605 6.702 6.605 1.965 0 3.448-.645 4.607-1.853 1.192-1.192 1.563-2.868 1.563-4.221 0-.418-.032-.805-.097-1.127h-6.073v.001zm45.308 1.401c-.354-.95-1.434-2.707-3.641-2.707-2.191 0-4.012 1.724-4.012 4.253 0 2.384 1.805 4.253 4.221 4.253 1.949 0 3.077-1.192 3.545-1.885l-1.45-.967c-.483.709-1.144 1.176-2.095 1.176-.95 0-1.627-.435-2.062-1.289l5.687-2.352-.193-.482zm-5.8 1.418c-.048-1.644 1.273-2.481 2.224-2.481.741 0 1.369.371 1.579.902l-3.803 1.579zM83.129 30.9h1.868V18.399h-1.868V30.9zm-3.062-7.298h-.064c-.419-.5-1.225-.951-2.239-.951-2.127 0-4.076 1.869-4.076 4.27 0 2.384 1.949 4.237 4.076 4.237 1.015 0 1.82-.451 2.239-.966h.064v.612c0 1.627-.87 2.497-2.271 2.497-1.144 0-1.853-.821-2.143-1.514l-1.627.677c.467 1.127 1.707 2.513 3.77 2.513 2.191 0 4.044-1.289 4.044-4.431V22.91h-1.772v.692h-.001zm-2.142 5.881c-1.289 0-2.368-1.08-2.368-2.562 0-1.499 1.079-2.594 2.368-2.594 1.272 0 2.271 1.095 2.271 2.594 0 1.482-.999 2.562-2.271 2.562zm24.381-11.084h-4.471V30.9H99.7v-4.736h2.605c2.068 0 4.102-1.497 4.102-3.882s-2.033-3.883-4.101-3.883zm.048 6.025H99.7v-4.285h2.654c1.395 0 2.187 1.155 2.187 2.143 0 .968-.792 2.142-2.187 2.142zm11.532-1.795c-1.351 0-2.75.595-3.329 1.914l1.656.691c.354-.691 1.014-.917 1.705-.917.965 0 1.946.579 1.962 1.608v.129c-.338-.193-1.062-.482-1.946-.482-1.785 0-3.603.981-3.603 2.814 0 1.673 1.464 2.75 3.104 2.75 1.254 0 1.946-.563 2.38-1.223h.064v.965h1.802v-4.793c.001-2.218-1.657-3.456-3.795-3.456zm-.226 6.851c-.61 0-1.463-.306-1.463-1.062 0-.965 1.062-1.335 1.979-1.335.819 0 1.206.177 1.704.418a2.262 2.262 0 01-2.22 1.979zm10.583-6.578l-2.139 5.42h-.064l-2.22-5.42h-2.01l3.329 7.575-1.898 4.214h1.946l5.131-11.789h-2.075zM107.437 30.9h1.865V18.399h-1.865V30.9zM47.918 11.143c0 .838-.248 1.505-.745 2.003-.564.592-1.3.888-2.204.888-.866 0-1.603-.3-2.208-.9-.606-.601-.909-1.345-.909-2.233 0-.89.303-1.633.91-2.233.604-.601 1.341-.901 2.207-.901.43 0 .841.084 1.231.25.391.169.704.392.938.67l-.527.529c-.397-.475-.944-.712-1.643-.712-.632 0-1.178.222-1.639.666-.461.444-.69 1.02-.69 1.73 0 .709.229 1.286.69 1.73a2.282 2.282 0 001.639.666c.67 0 1.23-.223 1.676-.67.29-.291.458-.696.503-1.215h-2.179v-.721h2.907c.03.157.043.308.043.453zM52.528 8.637h-2.732v1.902h2.464v.72h-2.464v1.903h2.732v.738h-3.503v-6h3.503v.737zM55.779 13.9h-.771V8.637h-1.676V7.9h4.123v.737h-1.676V13.9zM60.438 13.9v-6h.771v6h-.771zM64.628 13.9h-.77V8.637H62.18V7.9h4.123v.737h-1.676V13.9zM74.109 13.125c-.59.606-1.323.909-2.2.909-.877 0-1.61-.303-2.2-.91-.59-.605-.883-1.347-.883-2.224 0-.877.294-1.62.884-2.225.589-.606 1.322-.91 2.199-.91.872 0 1.604.305 2.196.914.592.609.888 1.349.888 2.22 0 .878-.295 1.62-.884 2.226zm-3.83-.503a2.2 2.2 0 001.63.674c.643 0 1.187-.225 1.63-.674.444-.45.667-1.024.667-1.722s-.223-1.272-.667-1.722a2.199 2.199 0 00-1.63-.674c-.643 0-1.186.225-1.63.674-.443.45-.666 1.024-.666 1.722s.223 1.272.666 1.722zM76.075 13.9v-6h.938l2.916 4.667h.033l-.033-1.156V7.9h.77v6h-.804l-3.051-4.894h-.033l.033 1.156V13.9h-.77z" fill="#fff"></path><path d="M47.918 11.143c0 .838-.248 1.505-.745 2.003-.564.592-1.3.888-2.204.888-.866 0-1.603-.3-2.208-.9-.606-.601-.909-1.345-.909-2.233 0-.89.303-1.633.91-2.233.604-.601 1.341-.901 2.207-.901.43 0 .841.084 1.231.25.391.169.704.392.938.67l-.527.529c-.397-.475-.944-.712-1.643-.712-.632 0-1.178.222-1.639.666-.461.444-.69 1.02-.69 1.73 0 .709.229 1.286.69 1.73a2.282 2.282 0 001.639.666c.67 0 1.23-.223 1.676-.67.29-.291.458-.696.503-1.215h-2.179v-.721h2.907c.03.157.043.308.043.453zM52.528 8.637h-2.732v1.902h2.464v.72h-2.464v1.903h2.732v.738h-3.503v-6h3.503v.737zM55.779 13.9h-.771V8.637h-1.676V7.9h4.123v.737h-1.676V13.9zM60.438 13.9v-6h.771v6h-.771zM64.628 13.9h-.77V8.637H62.18V7.9h4.123v.737h-1.676V13.9zM74.109 13.125c-.59.606-1.323.909-2.2.909-.877 0-1.61-.303-2.2-.91-.59-.605-.883-1.347-.883-2.224 0-.877.294-1.62.884-2.225.589-.606 1.322-.91 2.199-.91.872 0 1.604.305 2.196.914.592.609.888 1.349.888 2.22 0 .878-.295 1.62-.884 2.226zm-3.83-.503a2.2 2.2 0 001.63.674c.643 0 1.187-.225 1.63-.674.444-.45.667-1.024.667-1.722s-.223-1.272-.667-1.722a2.199 2.199 0 00-1.63-.674c-.643 0-1.186.225-1.63.674-.443.45-.666 1.024-.666 1.722s.223 1.272.666 1.722zM76.075 13.9v-6h.938l2.916 4.667h.033l-.033-1.156V7.9h.77v6h-.804l-3.051-4.894h-.033l.033 1.156V13.9h-.77z" stroke="#fff" stroke-width="0.2" stroke-miterlimit="10"></path><g filter="url(#google-play_svg__filter0_ii_8684_104062)"><path d="M10.936 8.438c-.29.308-.463.786-.463 1.405v22.116c0 .62.172 1.097.463 1.405l.074.072 12.39-12.39v-.291L11.01 8.365l-.074.073z" fill="url(#google-play_svg__paint0_linear_8684_104062)"></path><path d="M27.528 25.178l-4.13-4.131v-.292l4.13-4.13.094.053 4.893 2.78c1.397.794 1.397 2.093 0 2.888l-4.893 2.78-.094.052z" fill="url(#google-play_svg__paint1_linear_8684_104062)"></path><g filter="url(#google-play_svg__filter1_i_8684_104062)"><path d="M27.622 25.125L23.398 20.9 10.936 33.364c.46.488 1.221.548 2.078.062l14.608-8.301z" fill="url(#google-play_svg__paint2_linear_8684_104062)"></path></g><path d="M27.622 16.677l-14.608-8.3c-.857-.487-1.618-.426-2.078.062l12.463 12.463 4.223-4.225z" fill="url(#google-play_svg__paint3_linear_8684_104062)"></path></g><rect x="1" y="1.4" width="134" height="39" rx="4.5" stroke="#A6A6A6"></rect><defs><linearGradient id="google-play_svg__paint0_linear_8684_104062" x1="22.301" y1="9.609" x2="5.519" y2="26.391" gradientUnits="userSpaceOnUse"><stop stop-color="#00A0FF"></stop><stop offset="0.007" stop-color="#00A1FF"></stop><stop offset="0.26" stop-color="#00BEFF"></stop><stop offset="0.512" stop-color="#00D2FF"></stop><stop offset="0.76" stop-color="#00DFFF"></stop><stop offset="1" stop-color="#00E3FF"></stop></linearGradient><linearGradient id="google-play_svg__paint1_linear_8684_104062" x1="34.333" y1="20.901" x2="10.137" y2="20.901" gradientUnits="userSpaceOnUse"><stop stop-color="#FFE000"></stop><stop offset="0.409" stop-color="#FFBD00"></stop><stop offset="0.775" stop-color="orange"></stop><stop offset="1" stop-color="#FF9C00"></stop></linearGradient><linearGradient id="google-play_svg__paint2_linear_8684_104062" x1="25.328" y1="23.195" x2="2.57" y2="45.953" gradientUnits="userSpaceOnUse"><stop stop-color="#FF3A44"></stop><stop offset="1" stop-color="#C31162"></stop></linearGradient><linearGradient id="google-play_svg__paint3_linear_8684_104062" x1="7.797" y1="1.077" x2="17.96" y2="11.239" gradientUnits="userSpaceOnUse"><stop stop-color="#32A071"></stop><stop offset="0.069" stop-color="#2DA771"></stop><stop offset="0.476" stop-color="#15CF74"></stop><stop offset="0.801" stop-color="#06E775"></stop><stop offset="1" stop-color="#00F076"></stop></linearGradient><filter id="google-play_svg__filter0_ii_8684_104062" x="10.473" y="8.041" width="23.089" height="25.721" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"></feFlood><feBlend in="SourceGraphic" in2="BackgroundImageFix" result="shape"></feBlend><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"></feColorMatrix><feOffset dy="-0.15"></feOffset><feComposite in2="hardAlpha" operator="arithmetic" k2="-1" k3="1"></feComposite><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.12 0"></feColorMatrix><feBlend in2="shape" result="effect1_innerShadow_8684_104062"></feBlend><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"></feColorMatrix><feOffset dy="0.15"></feOffset><feComposite in2="hardAlpha" operator="arithmetic" k2="-1" k3="1"></feComposite><feColorMatrix values="0 0 0 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 0.25 0"></feColorMatrix><feBlend in2="effect1_innerShadow_8684_104062" result="effect2_innerShadow_8684_104062"></feBlend></filter><filter id="google-play_svg__filter1_i_8684_104062" x="10.936" y="20.901" width="16.686" height="12.861" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"></feFlood><feBlend in="SourceGraphic" in2="BackgroundImageFix" result="shape"></feBlend><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"></feColorMatrix><feOffset dy="-0.15"></feOffset><feComposite in2="hardAlpha" operator="arithmetic" k2="-1" k3="1"></feComposite><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.08 0"></feColorMatrix><feBlend in2="shape" result="effect1_innerShadow_8684_104062"></feBlend></filter></defs></svg></a><a href="https://apps.apple.com/us/developer/freshworks-technologies-private-limited/id849713309" rel="noreferrer noopener" target="_blank" aria-label="https://apps.apple.com/us/developer/freshworks-technologies-private-limited/id849713309" cursor="pointer" class="sc-e5af17da-0 jhbgvs"><svg width="121" height="41" fill="none" xmlns="http://www.w3.org/2000/svg"><rect x="1" y="1.4" width="119" height="39" rx="6.5" fill="#000"></rect><path d="M82.026 20.1v2.292H80.59v1.502h1.436V29c0 1.743.788 2.44 2.772 2.44.349 0 .68-.04.971-.09v-1.486c-.249.024-.406.041-.68.041-.888 0-1.279-.415-1.279-1.361v-4.649h1.96v-1.502h-1.96V20.1h-1.784zM90.823 31.564c2.64 0 4.259-1.768 4.259-4.698 0-2.914-1.627-4.69-4.259-4.69-2.64 0-4.266 1.776-4.266 4.69 0 2.93 1.618 4.698 4.266 4.698zm0-1.585c-1.552 0-2.424-1.137-2.424-3.113 0-1.96.872-3.105 2.424-3.105 1.544 0 2.424 1.146 2.424 3.105 0 1.967-.88 3.113-2.424 3.113zM96.466 31.39h1.785v-5.338c0-1.27.955-2.125 2.308-2.125.315 0 .846.058.996.108v-1.76c-.191-.05-.531-.074-.797-.074-1.179 0-2.183.647-2.44 1.535h-.133V22.35h-1.719v9.04zM105.986 23.695c1.32 0 2.183.921 2.225 2.34h-4.566c.1-1.41 1.021-2.34 2.341-2.34zm2.216 5.254c-.332.706-1.07 1.096-2.15 1.096-1.427 0-2.349-1.004-2.407-2.59v-.1h6.384v-.622c0-2.839-1.52-4.557-4.035-4.557-2.548 0-4.167 1.834-4.167 4.723s1.586 4.665 4.176 4.665c2.067 0 3.511-.996 3.918-2.615h-1.719zM70.322 28.052c.138 2.22 1.987 3.639 4.74 3.639 2.943 0 4.784-1.488 4.784-3.863 0-1.867-1.05-2.9-3.596-3.493l-1.368-.336c-1.618-.378-2.271-.886-2.271-1.772 0-1.118 1.015-1.85 2.538-1.85 1.445 0 2.443.714 2.624 1.859h1.875c-.111-2.091-1.953-3.562-4.474-3.562-2.71 0-4.516 1.471-4.516 3.682 0 1.824 1.023 2.908 3.269 3.433l1.6.387c1.644.387 2.366.955 2.366 1.902 0 1.1-1.136 1.9-2.684 1.9-1.66 0-2.814-.748-2.977-1.926h-1.91zM51.835 22.2c-1.229 0-2.291.615-2.84 1.644h-.132V22.35h-1.718v12.045h1.784V30.02h.142c.473.955 1.494 1.52 2.78 1.52 2.283 0 3.736-1.802 3.736-4.674 0-2.872-1.453-4.665-3.752-4.665zm-.507 7.737c-1.494 0-2.432-1.178-2.432-3.063 0-1.892.938-3.071 2.44-3.071 1.511 0 2.416 1.154 2.416 3.063 0 1.917-.905 3.071-2.424 3.071zM61.832 22.2c-1.229 0-2.291.615-2.84 1.644h-.132V22.35h-1.718v12.045h1.784V30.02h.141c.474.955 1.495 1.52 2.781 1.52 2.283 0 3.736-1.802 3.736-4.674 0-2.872-1.453-4.665-3.752-4.665zm-.507 7.737c-1.494 0-2.432-1.178-2.432-3.063 0-1.892.938-3.071 2.44-3.071 1.511 0 2.416 1.154 2.416 3.063 0 1.917-.905 3.071-2.424 3.071zM43.943 31.39h2.047l-4.482-12.415h-2.073L34.952 31.39h1.979l1.144-3.295h4.732l1.136 3.295zm-3.57-10.16h.146l1.798 5.247h-3.751l1.806-5.248zM36.151 9.61v5.99h2.163c1.784 0 2.818-1.1 2.818-3.013 0-1.885-1.042-2.976-2.818-2.976H36.15zm.93.848h1.129c1.24 0 1.975.788 1.975 2.141 0 1.374-.722 2.154-1.975 2.154h-1.129v-4.296zM44.297 15.687c1.32 0 2.13-.884 2.13-2.35 0-1.456-.814-2.344-2.13-2.344-1.32 0-2.133.888-2.133 2.345 0 1.465.809 2.349 2.133 2.349zm0-.793c-.776 0-1.212-.568-1.212-1.556 0-.98.436-1.552 1.212-1.552.772 0 1.212.572 1.212 1.552 0 .984-.44 1.556-1.212 1.556zM53.318 11.08h-.892l-.805 3.45h-.07l-.93-3.45h-.855l-.93 3.45h-.067l-.809-3.45h-.905L48.3 15.6h.918l.93-3.329h.07l.934 3.329h.925l1.241-4.52zM54.346 15.6h.892v-2.644c0-.705.42-1.146 1.08-1.146.66 0 .975.362.975 1.088V15.6h.892v-2.926c0-1.075-.556-1.681-1.565-1.681-.68 0-1.129.303-1.349.805h-.066v-.718h-.86v4.52zM59.59 15.6h.893V9.316h-.893V15.6zM63.839 15.687c1.32 0 2.129-.884 2.129-2.35 0-1.456-.814-2.344-2.13-2.344-1.32 0-2.133.888-2.133 2.345 0 1.465.81 2.349 2.134 2.349zm0-.793c-.776 0-1.212-.568-1.212-1.556 0-.98.435-1.552 1.212-1.552.772 0 1.212.572 1.212 1.552 0 .984-.44 1.556-1.212 1.556zM68.626 14.923c-.485 0-.838-.236-.838-.643 0-.398.282-.61.905-.652l1.104-.07v.377c0 .56-.498.988-1.17.988zm-.228.752c.594 0 1.088-.258 1.357-.71h.071v.635h.86v-3.088c0-.955-.64-1.52-1.773-1.52-1.025 0-1.756.499-1.847 1.275h.863c.1-.32.444-.502.942-.502.61 0 .926.27.926.747v.39l-1.224.07c-1.075.067-1.681.536-1.681 1.35 0 .826.635 1.353 1.506 1.353zM73.713 15.675c.623 0 1.15-.295 1.42-.789h.07v.714h.855V9.316h-.892v2.482H75.1c-.245-.498-.768-.793-1.387-.793-1.141 0-1.876.905-1.876 2.333 0 1.432.727 2.337 1.876 2.337zm.253-3.869c.748 0 1.217.594 1.217 1.536 0 .946-.465 1.531-1.217 1.531-.755 0-1.207-.576-1.207-1.535 0-.95.456-1.532 1.207-1.532zM81.845 15.687c1.32 0 2.129-.884 2.129-2.35 0-1.456-.814-2.344-2.13-2.344-1.32 0-2.133.888-2.133 2.345 0 1.465.81 2.349 2.134 2.349zm0-.793c-.776 0-1.212-.568-1.212-1.556 0-.98.436-1.552 1.212-1.552.772 0 1.212.572 1.212 1.552 0 .984-.44 1.556-1.212 1.556zM85.155 15.6h.892v-2.644c0-.705.42-1.146 1.08-1.146.66 0 .975.362.975 1.088V15.6h.892v-2.926c0-1.075-.556-1.681-1.565-1.681-.68 0-1.129.303-1.348.805h-.067v-.718h-.859v4.52zM93.104 9.955v1.146h-.718v.751h.718v2.553c0 .871.394 1.22 1.386 1.22.174 0 .34-.021.486-.046v-.743c-.125.013-.204.02-.34.02-.445 0-.64-.207-.64-.68v-2.324h.98v-.751h-.98V9.955h-.892zM96.174 15.6h.892v-2.64c0-.685.407-1.145 1.137-1.145.63 0 .967.365.967 1.087V15.6h.892v-2.918c0-1.075-.593-1.685-1.556-1.685-.68 0-1.158.303-1.378.81h-.07v-2.49h-.885V15.6zM103.281 11.752c.66 0 1.092.461 1.113 1.17h-2.283c.05-.705.511-1.17 1.17-1.17zm1.109 2.628c-.166.352-.536.547-1.075.547-.714 0-1.175-.502-1.204-1.294v-.05h3.192v-.312c0-1.419-.76-2.278-2.017-2.278-1.275 0-2.084.917-2.084 2.361 0 1.445.793 2.333 2.088 2.333 1.033 0 1.755-.498 1.959-1.307h-.859zM25.269 21.2a4.989 4.989 0 012.357-4.151 5.128 5.128 0 00-3.992-2.158c-1.679-.176-3.307 1.005-4.163 1.005-.872 0-2.19-.988-3.608-.958a5.359 5.359 0 00-4.473 2.728c-1.934 3.348-.491 8.269 1.361 10.976.927 1.325 2.01 2.805 3.428 2.753 1.387-.058 1.905-.885 3.58-.885 1.658 0 2.144.885 3.59.851 1.489-.024 2.426-1.33 3.32-2.669a10.96 10.96 0 001.52-3.092 4.824 4.824 0 01-2.92-4.4zM22.537 13.111a4.872 4.872 0 001.115-3.49 4.957 4.957 0 00-3.208 1.659 4.678 4.678 0 00-1.143 3.361 4.148 4.148 0 003.236-1.53z" fill="#fff"></path><rect x="1" y="1.4" width="119" height="39" rx="6.5" stroke="#A6A6A6"></rect></svg></a></div></div><div class="sc-ace17a57-0 hFnGrz"><ul class="sc-ace17a57-0 sc-e9366c7d-3 jurjFh jTMkcH"><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/legal/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/legal/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Informations juridiques</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/privacy/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/privacy/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Politique de confidentialité</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/site-terms/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/site-terms/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Conditions d’utilisation du site</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/list-of-cookies/" rel="" target="_self" text-decoration="none" aria-label="https://www.freshworks.com/list-of-cookies/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Politique des cookies </span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/privacy/ccpa-requests/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/privacy/ccpa-requests/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Ne partagez pas mes informations personnelles</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/security/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/security/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Sécurité</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/accessibility/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/accessibility/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Accessibilité</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/privacy/gdpr/unsubscribe/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/privacy/gdpr/unsubscribe/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Se désinscrire</span></a></li><li class="sc-6293d692-0 eNMhGa"><a href="https://www.freshworks.com/sitemap/" rel="" target="" text-decoration="none" aria-label="https://www.freshworks.com/sitemap/" class="sc-e5af17da-0 lnqBhU"><span class="sc-b323b31-0 gcGmtY">Plan du site</span></a></li></ul><p class="sc-5159831f-0 eTiPPs"><small>© 2025 Freshworks Inc. Tous droits réservés</small></p></div></div></footer></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"pageProps":{"__typename":"TemplatePage","sys":{"id":"3BPYvIR5j4k1JnaAJtz369"},"internalName":"fw-customer-service-suite-pricing","slug":"freshdesk/omni/pricing","seoMetadata":{"__typename":"MetaSeo","sys":{"id":"2VMUf8REI6BdZESfwkWlkW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-meta","pageTitle":"Tarifs et forfaits de Freshdesk Omni | Freshworks","pageDescription":"Freshdesk Omni est proposé à partir de 29 USD, avec un forfait gratuit et un forfait Enterprise. Comparez nos forfaits pour découvrir les fonctionnalités et les modules complémentaires.","noIndex":false,"noFollow":false},"headerStyle":"Global Nav Black","productHeaderStyle":"Transparent","footerStyle":"Standard Black","headerVariant":null,"componentsCollection":{"items":[{"__typename":"ComponentHero","sys":{"id":"6gfm8wxOAgrPdcD1NCyq9B","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-customer-service-suite-pricing-hero","background":"Dark Gradient","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"6YHbKfx0Yl5OaZQ2ZVlo7w","tags":[]},"internalName":"background-dark-gradient","bgColour":"Dark Gradient"},"copy":{"__typename":"MoleculeCopy","sys":{"id":"3XlckwddeT3lmZtJ90oSd0","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-hero-copy","heading":"Tarifs de Freshdesk Omni","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Une plateforme moderne avec une gestion puissante des tickets, des agents IA et des informations en temps réel."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"headingType":"H1","centerContent":true,"configuredVerticalPadding":48},{"__typename":"ComponentPricing","sys":{"id":"3nhg2HadjxrLr5YkqtYiZn","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-card","displayFormat":"Table","pricingPlansCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"1vlkBRq3mfP32ampHDWXlL","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-growth-plan","planName":"Growth","planDescription":"Engagement omnicanal, chatbots intelligents et gestion robuste des tickets sur le Web, par SMS, par messagerie et par e-mail.","planUnit":"/agent/mois, facturé mensuellement","planUnitAnnual":"/agent/mois, facturé annuellement","cta":{"__typename":"ComponentButton","sys":{"id":"55d62NqbUkfNAS6r6PBAXQ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-btn-growth","label":"Essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/?source=css_pricing\u0026medium=select_growth","hierarchy":"Secondary","rainbowHover":false,"showUrlInIframe":false},"planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Omnicanal","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Widget Web","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Canaux de messagerie\u003ctooltip\u003eWhatsApp, Facebook Messenger, Instagram, Google Business Messages, LINE\u003c/tooltip\u003e","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"E-mail","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Libre-service","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Portail client","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Base de connaissances","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Chatbots","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Engagement conversationnel","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Boîte de réception unifiée des agents","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Commutateur de conversations","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Assistance proactive des parcours et des campagnes","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Gestion des tickets","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Détection des collisions entre agents","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Statut personnalisé des agents","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Capacités des administrateurs","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Collaboration - Fils de discussion et tâches","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Propriétés personnalisables des contacts, conversations et tickets","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Gestion des comptes et des contacts","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Customer 360 - Suivi des événements et du cycle de vie des contacts","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tableau de bord et analyses","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"API - Extraction de rapports, conversations, tickets","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Rapports - Soignés et personnalisés","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tableau de bord standard en temps réel","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Sécurité et confidentialité","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Contrôle d’accès basé sur les rôles","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Authentification unique","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"planFeaturesGroupCollection":{"items":[{"__typename":"EntityPlanFeatureItem","sys":{"id":"hXHserUJpot6BjNDKWIA7","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-unified-conversations","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5LdMRLGTojdUFThbScPjDD","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations unifiées (web, SMS, messagerie, e-mail)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Compilez les communications de chaque client au sein d’une vue unifiée. Une conversation commencée sur le web peut se poursuivre par SMS et être résolue par e-mail. Les agents peuvent consulter l’historique complet d’une conversation afin d’offrir une expérience hautement personnalisée sans avoir à changer d’onglet. Comprend des intégrations de messagerie natives avec WhatsApp, Facebook Messenger, Instagram, Apple’s Messages for Business, LINE et bien d’autres.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"14GpQH6CZCgeio4qGY85GG","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-ticketing","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"RxVLIGHPObkqkh8Y2ugKj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gérez les remontées d'informations des clients avec notre système primé de gestion des tickets, incluant la détection des collisions entre agents, la gestion des SLA, les automatisations de flux de travail assistées par l'IA, le statut de l'agent, les attributions intelligentes et bien plus encore."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5mfp1fYYDwEg2Rt4bUaBcE","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-customer-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"7Ix6rGoWwI0DqP6nC8CqLm","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Portail client et base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un endroit où les clients peuvent obtenir des informations en libre-service grâce à une base de connaissances solide. Nous prenons en charge les connaissances internes servant à aider les agents d'assistance ainsi que les connaissances externes destinées à vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7MrP3sOZCzPioIAvbmdavm","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-team-inbox","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5WCHXYhCinSqH66Qk5yXmp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Boîte de réception d’équipe","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Stimulez les collaborations à l'intérieur de l'équipe et simplifiez les communications grâce à une boîte de réception partagée qui aide votre équipe d'assistance à collaborer et à répondre aux e-mails entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1O6hajWmjLHCnKmnQVv5Ij","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-threads","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5YyPlN0dL9ooBgliLlXGEV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Fils de discussion et tâches","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Favorisez les collaborations en ouvrant des fils de conversation internes liés à un ticket client sans perturber la conversation principale. Créez des tâches liées à un ticket afin que tout le monde comprenne bien ce qui doit être fait."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5my4qpQFG7sT8OJyP4iYXt","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-multilingual-","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6obssaMdl59mXnhaqLsgQr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"6gOZM0CQ8sHcSOgTdazQPq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance et gestion des tickets","backgroundColor":"primaryBlue-25","chipBackgroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Brisez les barrières linguistiques en traduisant les communications entrantes et sortantes avec les clients dans leur langue maternelle.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7tic2mNfGlgwTA5Z5LZghP","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-BYOC","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5Qw1Jac4tep0jOAfLwonv8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre canal (BYOC pour « bring your own channel »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Utilisez nos API pour connecter le canal de messagerie de votre choix à Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6wyIMkrk1if0p0vrVQoHdP","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-omnichannel-BYOT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6s3VlfXx91xAb1dh4YGGHk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre téléphonie (BYOT pour « Bring your own telephony »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Introduisez votre propre numéro de téléphone et votre opérateur dans Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6ZQ5cnb0ppvBMBiKgJYxH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-growth-omnichannel-freshcaller","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4CK0ISIRsY085roh7xUuEe","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshcaller","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Générez des interactions vocales grâce à notre centre de contact tout-en-un. Traitez tous les scénarios d'appel grâce au routage avancé des appels entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"5buTDA6LDLXpoDWO7M2v5X","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/agent/mois, facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"all-growth-omnichannel-freshcaller","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"71nLMTTaF4nT1ceca7Mpyb","type":"Entry","createdAt":"2024-06-10T14:45:34.642Z","updatedAt":"2024-08-14T07:14:49.566Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":17,"revision":12,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-growth-omnichanel-freshcaller-USD","currency":"Usd","monthly":18,"annual":15}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3CnTqQbFswTfVqxbJeYPsy","type":"Entry","createdAt":"2024-06-10T14:45:35.524Z","updatedAt":"2024-08-14T07:14:49.660Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-growth-omnichanel-freshcaller-INR","currency":"Inr","monthly":999,"annual":1199}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3mRjBDM4ERvdpDAGrlzuuE","type":"Entry","createdAt":"2024-06-10T14:45:36.324Z","updatedAt":"2024-08-14T07:14:49.677Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-growth-omnichanel-freshcaller-EUR","currency":"Eur","monthly":18,"annual":15}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4sduicuDKyH7VbgSqNUltG","type":"Entry","createdAt":"2024-06-10T14:45:40.532Z","updatedAt":"2024-08-14T07:14:49.691Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-growth-omnichanel-freshcaller-GBP","currency":"Gbp","monthly":15,"annual":12}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"z66UhC4dB3FjjwIBFS0GP","type":"Entry","createdAt":"2024-06-10T14:45:41.549Z","updatedAt":"2024-08-14T07:14:49.761Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":9,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-growth-omnichanel-freshcaller-AUD","currency":"Aud","monthly":30,"annual":25}}],"sys":{"id":"5buTDA6LDLXpoDWO7M2v5X"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"Qya0EOvEn565EefainTWP","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-growth-freddyAI-selfservice","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jvnZohjF1GJZvlhjYzFPu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Agent","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Engagez vos clients 24 h/24, 7 j/7 avec des agents IA qui réacheminent jusqu’à 86 % des demandes émanant des clients.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-agent/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7bW1egOVswERKZTPA2ytkP","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 1000 sessions","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"FW-ALL-freddyAI-selfservice","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5G2DATKGr8m6YSNzHnA0iN","type":"Entry","createdAt":"2024-06-10T14:45:24.779Z","updatedAt":"2024-08-14T07:15:45.433Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"132WYRtexC8McgXc6fMDWM","type":"Entry","createdAt":"2024-06-10T14:45:25.567Z","updatedAt":"2024-08-14T07:15:45.482Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-INR","currency":"Inr","monthly":7999,"annual":7999}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4JSMQ2RRau86Z1Pv9eIuNX","type":"Entry","createdAt":"2024-06-10T14:45:28.151Z","updatedAt":"2024-08-14T07:15:45.499Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-GDP","currency":"Gbp","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3Y09TfS69ECg1bqHM2GWLn","type":"Entry","createdAt":"2024-06-10T14:45:28.962Z","updatedAt":"2024-08-14T07:15:45.515Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-ZAR","currency":"Zar","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"NI3herW7owALp4r2FJnvM","type":"Entry","createdAt":"2024-06-10T14:45:29.671Z","updatedAt":"2024-08-14T07:15:45.577Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-EUIR","currency":"Eur","monthly":100,"annual":100}}],"sys":{"id":"7bW1egOVswERKZTPA2ytkP"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"37YIb6rqz0kupQv1embimi","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-freddyAI-copilot","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"12NFEawuV5lx8mYGb087Ng","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Copilot","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Dotez votre équipe d’assistance de super-pouvoirs grâce à un coach basé sur l’IA qui l’aide à résumer les problèmes, à suggérer les étapes suivantes, à gérer les tâches répétitives et à améliorer le style de leurs réponses.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-copilot/"},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"40kVqVMxKdLWkmeLzkpVwy","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-freddyAI-insights","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4NS2hmx4HzjW2Le9BhGqyw","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Insights","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Faites automatiquement remonter à la surface les informations exploitables et les tendances pertinentes pour les dirigeants grâce à un assistant basé sur l’IA. Donnez aux dirigeants un accès instantané aux analyses grâce à un assistant basé sur l’IA capable de répondre aux questions ainsi que de générer des rapports et des tableaux de bord.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/fr/freshdesk/omni/freddy-ai-automation/"},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7h1OXqRYv6C9jhowqo7i6Q","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-analytics-standard-reports","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"JhheoGUOORQCfDzMUcyxK","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord et rapports en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des rapports et des tableaux de bords puissants et sur mesure pour votre entreprise en vue d'extraire des informations plus approfondies à partir de vos données d'assistance. Obtenez rapidement une vue d'ensemble des principaux indicateurs du service d'assistance et identifiez facilement les goulets d'étranglement.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7dof7dawHsczKAVhFGpRTQ","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-analytics-dashboards","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4SCwuC3o0xUZDpa2vkujvB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord personnalisés en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez et personnalisez des tableaux de bord pour chaque équipe, groupe ou objectif. Suivez uniquement les indicateurs pertinents dans chaque tableau de bord et proposez un meilleur retour d'information aux agents. Fixez des limites de performance pour chaque indicateur et visualisez les changements de couleur si votre équipe ne répond pas aux attentes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1PGtPf1nRzH1A3zNNzUXkZ","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-analytics-agent","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1l5L8a6MbKlHdxOolQY0Qt","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableau de bord de la disponibilité des agents","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez une vue centralisée de la disponibilité de votre équipe sur l'ensemble de vos canaux d'assistance, afin d'optimiser vos opérations d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"58yM0uRrwmPIRaRsOAIYiP","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-analytics-object-analysis","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5A1xrIaDjNwFUgYiWvuRS5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analyses d’objets personnalisés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez des informations sur les objets personnalisés que vous créez et sur les objets natifs prêts à l'emploi afin d'évaluer les tendances et de suivre les indicateurs de performance (KPI).","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1Bi4DbWb1VLcNbkcFA5Yqx","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-multilingual","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2ECj48nGC85GGwTmKVcuR9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Traductions multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Traduisez les communications avec les clients et les articles de la base de connaissances pour vous assurer que chaque client reçoit l'aide dont il a besoin dans sa langue maternelle. Cette fonctionnalité prend en charge les conversations unifiées, via e-mail, messagerie et widget Web."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5ImvVZ0kGS5clMhRxBTvrE","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-full-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5w8Fw187R3WwKuCPBbElUW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Personnalisation complète du portail","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Personnalisez votre portail client pour qu'il corresponde à la marque de votre entreprise en y ajoutant votre logo et les couleurs de votre marque."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3lCrkVFWmOlt3Um0352PJr","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-community","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2YSDUkYav3yQfJOHozOjvq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Forums communautaires","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Favorisez l'entraide entre les clients en mettant en place un forum communautaire et en permettant aux clients d'échanger des idées et de soulever des problèmes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"Bpk11WRjahUBWr7Mskbyo","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-article","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5bevUu11aDsAabVYsDRrob","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des versions des articles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez et gérez facilement les différentes versions des articles de votre base de connaissances. Obtenez la chronologie complète de chaque modification apportée à un article pour assurer une visibilité complète."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5HiAHrbln8DrBiJWdBM9jd","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-ticket-templates","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4l3NbqkuqDw5jWZRoeLl4Y","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Modèles de tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez des modèles avec des informations pré-remplies telles que l'objet, la description et les propriétés du ticket, puis utilisez-les pour créer rapidement des tickets et/ou envoyer des e-mails."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4teQFuna5xUjb0G03Cpt0A","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-custom-fields","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"349jrX22F95qi4fHFe9PsH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Champs personnalisés avancés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Recueillez des informations détaillées sur les clients propres à votre entreprise en créant des champs personnalisés à cet effet.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2WX0nMfY65TuaxOy5FI0vH","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-assignment","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6PnBDuZYXwpMCRbLs9RPk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution - Intelliassign, uniforme et à charge équilibrée","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définir le nombre de tickets qu'un agent peut traiter à tout moment grâce à des mécanismes de routage.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5iZ6ef4UbuVDFo8z9ElZB8","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-skill-based","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3vYQWm91F89a6P9IaWQV5J","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution des tickets basée sur les compétences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Hiérarchisez les tickets et affectez-les automatiquement aux agents les plus compétents et les plus expérimentés pour les traiter."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5QUmrWQaYuv9BfA892Z2sa","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-approval","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"ldGaTPcuwqX63bJI6M1W7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Workflow d’approbation","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un workflow d'approbation pour réviser le contenu avant qu'il ne soit publié dans votre base de connaissances. Suivez le statut de chaque approbation et informez les approbateurs lorsque du contenu est prêt pour révision."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4MtZvyD96OBWTau2BK4ocq","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-selfservice-knowledge-hierarchy","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"p1fqkt3ogsdGnq3whp5lN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Hiérarchie flexible de la base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Organisez et structurez les connaissances dans des dossiers en fonction des lignes de produits, des services, des régions ou du parcours de l'utilisateur. Faites en sorte qu'il soit facile pour votre client de comprendre la structure de votre contenu et de naviguer dans la base de connaissances en vue de trouver rapidement les réponses à ses questions. Créez des catégories de connaissances avec jusqu'à cinq dossiers imbriqués par catégorie."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2NXvFGzFzqieewg0sT5UJK","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-access-control","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1FRm1ibxhsLNdGYTMYHwu7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contrôle d’accès basé sur les rôles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des privilèges et des profils spéciaux qui précisent ce qu’un agent peut faire et voir dans votre compte Suite.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"11YwQ5kvQ8L9YrMVvCLFfv","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-SSO","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jR8EtglRB4w147QjEmx5r","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification unique","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Configurez et fournissez l'authentification unique SAML pour vos agents afin qu'ils n'aient pas à fournir d'identifiants de connexion différents."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6QPZ3mf4xcDy9muzgPYKI","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-business-hours","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"hta9ik9RjM0HnI2Hj6iCv","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Heures d’ouverture - Internationales, multiples, spécifiques à des groupes","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définissez les horaires de travail des différents groupes de votre équipe d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5IhqtThay8FuyPtuXVLbKZ","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-SLA","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1e37FDDyOvypNTW3Zz7687","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Différentes politiques SLA","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez plusieurs politiques de SLA pour répondre aux attentes de différents types de clients et de différentes équipes d'agents, de différents produits, etc."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4bm5SRxRbbL8NWx5L2zGB","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-agent-shifts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"557vdeWuITAgwxvA0EY6lz","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Planification des horaires des agents et gestion des absences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gardez trace des différentes équipes, automatisez les flux de travail et proposez ainsi une assistance de qualité 24 h/24."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3IzvaUHGgkrLWlYBBWYW5t","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-JWT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"raCvcJo2iXW9S438M2QF3","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification JWT","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Vérifiez les utilisateurs qui interagissent avec votre marque en toute sécurité grâce à l'authentification JWT."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5LgDU11pk0U0JyHduYVybP","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-audit-logs","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5T1VtW7BEvJg0idZngQ8Bj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Journaux d’audit","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Le fait d'avoir plusieurs administrateurs facilite l'administration, mais il existe toujours un risque de perdre la visibilité concernant les modifications effectuées et les personnes qui les ont effectuées. Le journal d'audit de Freshdesk permet aux administrateurs d'accéder aux modifications apportées aux automatisations, aux profils des agents et bien plus encore.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3HQDYnCqBjuOmfvcKkajF","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-growth-administration-allowed-domains","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3ZasqdR48NBasXDPDhpV7j","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Domaines autorisés et listes blanches d'adresses IP","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Contrôlez l'identité des personnes qui peuvent créer des tickets et accéder à votre portail en libre-service en autorisant le listing des domaines. Renforcez la sécurité du service d’assistance en limitant les personnes pouvant se connecter au portail en fonction de leur adresse IP."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"XhhmzwKLS9ojF49jQ4IRT","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-growth-extend-power-day-passes","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"13UyleS4cj4PaU2SXse7Gg","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Pass journaliers","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Les pass journaliers permettent aux agents occasionnels de bénéficier d'un accès temporaire pour une journée au lieu d'acheter une licence complète. Utilisez les pass pour gérer une hausse soudaine du trafic d'assistance ou pour faire appel à un spécialiste sur une tâche particulière.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7jUUrQ4McHCM6MzAjYtJe3","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/pass","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-growth-extendpower-daypasses","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"33bZMZGbBrHhqYRL51NKwR","type":"Entry","createdAt":"2024-06-10T14:45:15.543Z","updatedAt":"2024-08-14T21:00:49.836Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-daypasses-USD","currency":"Usd","monthly":5,"annual":5}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"PhntrR2qHfCDquFtvb1Km","type":"Entry","createdAt":"2024-06-10T14:45:18.137Z","updatedAt":"2024-08-14T21:01:16.404Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-daypasses-INR","currency":"Inr","monthly":399,"annual":399}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"49A19SRgaDXoausbl1mXaT","type":"Entry","createdAt":"2024-06-10T14:45:20.812Z","updatedAt":"2024-08-14T21:01:47.045Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-daypasses-GDP","currency":"Gbp","monthly":4,"annual":4}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"uFbVulqZ9Bw3fLjEilXdI","type":"Entry","createdAt":"2024-06-10T14:45:21.691Z","updatedAt":"2024-08-14T21:02:00.713Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-daypasses-AUD","currency":"Aud","monthly":7,"annual":7}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"607gnwis8BzG5aocC3BJFr","type":"Entry","createdAt":"2024-06-10T14:45:22.692Z","updatedAt":"2024-08-14T21:02:32.488Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-daypasses-EUR","currency":"Eur","monthly":5,"annual":5}}],"sys":{"id":"7jUUrQ4McHCM6MzAjYtJe3"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3u1aIzRdIu8b2nmTqCcDYO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-growth-extend-power-freshsales","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2VREjpZF5oqPtgPIij6sqk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshsales","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Boostez votre chiffre d’affaires grâce à notre CRM primé basé sur l'IA. Obtenez une vue à 360° de vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"À partir de ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"71fITpYcLlA1O2MXQcCvRA","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/utilisateur/mois, facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-growth-extendpower-freshsales","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"LsnMVR9xe6Gpd7663aJtF","type":"Entry","createdAt":"2024-06-10T14:45:03.546Z","updatedAt":"2024-08-14T07:14:52.727Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-freshsales-USD","currency":"Usd","monthly":11,"annual":9}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3z0ueT9kWRhI8dfu4Rdt2A","type":"Entry","createdAt":"2024-06-10T14:45:04.532Z","updatedAt":"2024-08-14T07:14:52.759Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-freshsales-INR","currency":"Inr","monthly":899,"annual":749}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"12OQIobXzbuxSr6JmakFE0","type":"Entry","createdAt":"2024-06-10T14:45:08.763Z","updatedAt":"2024-08-14T07:14:52.775Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-freshsales-GDP","currency":"Gbp","monthly":9,"annual":7}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"YQ9qoT2lSRDTcSplld9Ci","type":"Entry","createdAt":"2024-06-10T14:45:09.447Z","updatedAt":"2024-08-14T07:14:52.792Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-freshsales-AUD","currency":"Aud","monthly":18,"annual":15}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1tENUWEhpyjPRJPbUgPeG3","type":"Entry","createdAt":"2024-06-10T14:45:12.022Z","updatedAt":"2024-08-14T07:14:52.808Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-growth-extendpower-freshsales-EUR","currency":"Eur","monthly":11,"annual":9}}],"sys":{"id":"71fITpYcLlA1O2MXQcCvRA"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1uOYG00L3dF0GqIVA9tTCy","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-growth-extend-power-campaign-contracts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2563yApdbbX25mHy74FZBy","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contacts","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Interagissez de manière proactive avec les clients sur votre site web et votre application ou par e-mail, SMS et sur les plateformes de messagerie avec des campagnes multicanales."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/mois 5 000 contacts\n","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","linkType":"Entry","type":"Link","altId":"yodhGvhwaidWvBgbSFYnb3RD"}}}},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","altId":"yodhGvhwaidWvBgbSFYnb3RD"},"internalName":"fw-customer-service-suite-pricing-card-grid-addon-campaign-btn-TABLE","label":"En savoir plus","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false,"modalId":"fw-customer-service-suite-pricing-static-modal-popup-campaign-TABLE"}],"inline":[{"internalName":"css-ALL-extend-power-campaign-contacts","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3jm77K11PrZaLpWGRA1hyi","type":"Entry","createdAt":"2024-06-10T18:23:26.068Z","updatedAt":"2024-08-14T07:16:50.183Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"36DFt9Dsxb4fuDX3LSwu4u","type":"Entry","createdAt":"2024-06-10T18:24:02.563Z","updatedAt":"2024-08-14T07:16:50.262Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":14,"revision":11,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-INR","currency":"Inr","monthly":7500,"annual":7500}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"hbY6niOY6ZzyO6O021CoH","type":"Entry","createdAt":"2024-06-10T18:24:34.762Z","updatedAt":"2024-08-14T07:16:50.278Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-GBP","currency":"Gbp","monthly":75,"annual":75}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6naralOZTeSypzP1LAQuJz","type":"Entry","createdAt":"2024-06-10T18:25:01.091Z","updatedAt":"2024-08-14T07:16:50.294Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-AUD","currency":"Aud","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3QlS2MNOwgKZN6j5Ij027X","type":"Entry","createdAt":"2024-06-10T18:25:21.929Z","updatedAt":"2024-08-14T07:16:50.310Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-EUR","currency":"Usd","monthly":100,"annual":100}}],"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7azmbrAEoDxm7o0DL1nkDp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-growth-extend-power-connector-app","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1IySb1Tgw0y2fcibpv7KA1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tâches Connector Apps","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez, automatisez et rationalisez les flux de travail de bout en bout entre votre compte et les intégrations tierces."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 5000 tâches","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-ALL-extend-power-connector-app","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3tRcw4Za5d4wzUOmXrDAQP","type":"Entry","createdAt":"2024-06-28T20:08:01.602Z","updatedAt":"2024-08-14T07:16:50.469Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-USD","currency":"Usd","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5mQiPRM3KiHl2JYW6IEKjr","type":"Entry","createdAt":"2024-08-02T18:33:58.428Z","updatedAt":"2024-08-14T07:16:50.485Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-EUR","currency":"Eur","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5RpqymNGP6KOjym4WmIMg0","type":"Entry","createdAt":"2024-08-02T18:33:40.764Z","updatedAt":"2024-08-14T07:16:50.500Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-GBP","currency":"Gbp","monthly":65,"annual":65}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1ETkg4WGuFEtTxhnaIFcbg","type":"Entry","createdAt":"2024-08-02T18:34:38.656Z","updatedAt":"2024-08-14T07:16:50.569Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-AUD","currency":"Aud","monthly":120,"annual":120}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"7zZh2MgRPJ1E8ywM2Sevlr","type":"Entry","createdAt":"2024-08-02T18:35:16.584Z","updatedAt":"2024-08-14T07:16:50.860Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-INR","currency":"Inr","monthly":6640,"annual":6640}}],"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS"}}]}}}}]},"highlight":false,"subProduct":"None","priceUsd":"35","priceUsdAnnual":"29","priceInr":"2,799","priceInrAnnual":"2,299","priceGbp":"30","priceGbpAnnual":"25","priceAud":"55","priceAudAnnual":"45","priceEur":"35","priceEurAnnual":"29"},{"__typename":"EntityPricingPlan","sys":{"id":"4xhOetm4OwK4j8Cjt4nblR","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-pro-plan","planName":"Pro","planDescription":"Tout ce qui se trouve dans le forfait Growth, plus les portails d’assistance personnalisés, les objets personnalisés, la gestion avancée des tickets, les rapports personnalisés, et bien plus encore.","planUnit":"/agent/mois, facturé mensuellement","planUnitAnnual":"/agent/mois, facturé annuellement","cta":{"__typename":"ComponentButton","sys":{"id":"pWtQd4WDllU6NzH50ZB0B","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-pro-btn","label":"Essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/?source=css_pricing\u0026medium=select_pro","openUrlInNewTab":false,"hierarchy":"Secondary","rainbowHover":false,"showUrlInIframe":false},"planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tout ce qui est compris dans le forfait Growth, plus :","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Omnicanal","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Apportez votre propre canal (BYOC)","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Apportez votre propre téléphonie (BYOT)","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Libre-service","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Base de connaissances multilingue","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Gestion des versions des articles","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Personnalisation complète du portail","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Forums de la communauté","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Engagement conversationnel","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Conversations multilingues","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Gestion des tickets","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Modèles de tickets","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Formulaires prédéfinis","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Champs dynamiques des tickets (sections)","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Champs personnalisés avancés","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Gestion des comptes et des contacts","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Ciblage des utilisateurs","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Capacités des administrateurs","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"CSAT multilingue","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Heures d’ouverture - Mondiales, multiples, spécifiques à des groupes","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Attribution - Intelliassign, uniforme et à charge équilibrée","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Multiples politiques SLA","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Gestion des tickets parents-enfants","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Notifications dynamiques par e-mail","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Plusieurs produits","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Objets personnalisés","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tableau de bord et analyses","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tableaux de bord personnalisés en temps réel","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Tableau de bord de la disponibilité des agents","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"planFeaturesGroupCollection":{"items":[{"__typename":"EntityPlanFeatureItem","sys":{"id":"EFucDOyjU8D8NZiosK0a0","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichannel-unified-conversations","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5LdMRLGTojdUFThbScPjDD","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations unifiées (web, SMS, messagerie, e-mail)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Compilez les communications de chaque client au sein d’une vue unifiée. Une conversation commencée sur le web peut se poursuivre par SMS et être résolue par e-mail. Les agents peuvent consulter l’historique complet d’une conversation afin d’offrir une expérience hautement personnalisée sans avoir à changer d’onglet. Comprend des intégrations de messagerie natives avec WhatsApp, Facebook Messenger, Instagram, Apple’s Messages for Business, LINE et bien d’autres.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6tdv0ypHlWTLSReTBfwrIW","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichannel-ticketing","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"RxVLIGHPObkqkh8Y2ugKj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gérez les remontées d'informations des clients avec notre système primé de gestion des tickets, incluant la détection des collisions entre agents, la gestion des SLA, les automatisations de flux de travail assistées par l'IA, le statut de l'agent, les attributions intelligentes et bien plus encore."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1eajDZpnDUzZ8mYDBdCzXp","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichanel-customer-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"7Ix6rGoWwI0DqP6nC8CqLm","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Portail client et base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un endroit où les clients peuvent obtenir des informations en libre-service grâce à une base de connaissances solide. Nous prenons en charge les connaissances internes servant à aider les agents d'assistance ainsi que les connaissances externes destinées à vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6XjF7pHiP0HmGGs9WeFwID","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichanel-team-inbox","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5WCHXYhCinSqH66Qk5yXmp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Boîte de réception d’équipe","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Stimulez les collaborations à l'intérieur de l'équipe et simplifiez les communications grâce à une boîte de réception partagée qui aide votre équipe d'assistance à collaborer et à répondre aux e-mails entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5pp1RWGOOwx7cat68zxQUB","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichanel-threads","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5YyPlN0dL9ooBgliLlXGEV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Fils de discussion et tâches","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Favorisez les collaborations en ouvrant des fils de conversation internes liés à un ticket client sans perturber la conversation principale. Créez des tâches liées à un ticket afin que tout le monde comprenne bien ce qui doit être fait."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"29yR99wW27LgCo3CLAQ25V","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichannel-multilingual","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6obssaMdl59mXnhaqLsgQr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"6gOZM0CQ8sHcSOgTdazQPq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance et gestion des tickets","backgroundColor":"primaryBlue-25","chipBackgroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Brisez les barrières linguistiques en traduisant les communications entrantes et sortantes avec les clients dans leur langue maternelle.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5VdfOMsfYQDoKWNASCrEub","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichanel-BYOC","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5Qw1Jac4tep0jOAfLwonv8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre canal (BYOC pour « bring your own channel »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Utilisez nos API pour connecter le canal de messagerie de votre choix à Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1I678rEJJ0v8OSTvPe5MM2","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-omnichanel-BYOT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6s3VlfXx91xAb1dh4YGGHk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre téléphonie (BYOT pour « Bring your own telephony »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Introduisez votre propre numéro de téléphone et votre opérateur dans Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1R6RkhZn9U6x0KyEUPGbRR","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-omnichanel-freshcaller","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4CK0ISIRsY085roh7xUuEe","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshcaller","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Générez des interactions vocales grâce à notre centre de contact tout-en-un. Traitez tous les scénarios d'appel grâce au routage avancé des appels entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"1Ge8GcvEYCTYrHsYDu9TYz","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/agent/mois, facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"fw-pro-omnichannel-freshcaller","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6uTRda1MTWqJthUjfz6bnt","type":"Entry","createdAt":"2024-07-19T19:05:08.741Z","updatedAt":"2024-08-14T07:15:44.972Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-pro-omnichanel-freshcaller-USD","currency":"Usd","monthly":47,"annual":39}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6Y4auZFQrSoHpg3NPDS6EB","type":"Entry","createdAt":"2024-07-19T19:05:08.759Z","updatedAt":"2024-08-14T07:15:45.184Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-pro-omnichanel-freshcaller-INR","currency":"Inr","monthly":3399,"annual":2799}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2scmKHIv0Mg05oCsVlTlj4","type":"Entry","createdAt":"2024-07-19T19:05:08.776Z","updatedAt":"2024-08-14T07:15:45.274Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-pro-omnichanel-freshcaller-EUR","currency":"Eur","monthly":47,"annual":39}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5ZJYLoLGcCyIujYaloCkA6","type":"Entry","createdAt":"2024-07-19T19:05:08.796Z","updatedAt":"2024-08-14T07:15:45.291Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-pro-omnichanel-freshcaller-GBP","currency":"Gbp","monthly":35,"annual":29}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6LnmlNHU9xVq8rkTxUMqNh","type":"Entry","createdAt":"2024-07-19T19:05:08.903Z","updatedAt":"2024-08-14T07:15:45.308Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-pro-omnichanel-freshcaller-AUD","currency":"Aud","monthly":66,"annual":55}}],"sys":{"id":"1Ge8GcvEYCTYrHsYDu9TYz"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"138yg5xgz9jGTWHLAY5P0H","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-freddyAI-selfservice","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jvnZohjF1GJZvlhjYzFPu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Agent","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Engagez vos clients 24 h/24, 7 j/7 avec des agents IA qui réacheminent jusqu’à 86 % des demandes émanant des clients.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-agent/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7bW1egOVswERKZTPA2ytkP","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 1000 sessions","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"FW-ALL-freddyAI-selfservice","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5G2DATKGr8m6YSNzHnA0iN","type":"Entry","createdAt":"2024-06-10T14:45:24.779Z","updatedAt":"2024-08-14T07:15:45.433Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"132WYRtexC8McgXc6fMDWM","type":"Entry","createdAt":"2024-06-10T14:45:25.567Z","updatedAt":"2024-08-14T07:15:45.482Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-INR","currency":"Inr","monthly":7999,"annual":7999}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4JSMQ2RRau86Z1Pv9eIuNX","type":"Entry","createdAt":"2024-06-10T14:45:28.151Z","updatedAt":"2024-08-14T07:15:45.499Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-GDP","currency":"Gbp","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3Y09TfS69ECg1bqHM2GWLn","type":"Entry","createdAt":"2024-06-10T14:45:28.962Z","updatedAt":"2024-08-14T07:15:45.515Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-ZAR","currency":"Zar","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"NI3herW7owALp4r2FJnvM","type":"Entry","createdAt":"2024-06-10T14:45:29.671Z","updatedAt":"2024-08-14T07:15:45.577Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-selfservice-EUIR","currency":"Eur","monthly":100,"annual":100}}],"sys":{"id":"7bW1egOVswERKZTPA2ytkP"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3Nzj2hHxw9aHM4dZlsDvOk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-freddyAI-copilot","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"12NFEawuV5lx8mYGb087Ng","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Copilot","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Dotez votre équipe d’assistance de super-pouvoirs grâce à un coach basé sur l’IA qui l’aide à résumer les problèmes, à suggérer les étapes suivantes, à gérer les tâches répétitives et à améliorer le style de leurs réponses.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-copilot/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"1VBW5luuaV6DIz89nCIWui","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/agent/mois facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"FW-ALL-freddyAI-copilot","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3bxivna7NdTC02QWO158Tn","type":"Entry","createdAt":"2024-06-10T18:54:58.644Z","updatedAt":"2024-08-14T07:16:46.781Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-USD","currency":"Usd","monthly":35,"annual":29}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2I7HShAEvqvZIweyXN7sIf","type":"Entry","createdAt":"2024-06-10T18:55:25.563Z","updatedAt":"2024-08-14T07:16:46.796Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-INR","currency":"Inr","monthly":2879,"annual":2399}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6Hi7gnI7ZTkEzpqucYmaMa","type":"Entry","createdAt":"2024-06-10T18:55:51.769Z","updatedAt":"2024-08-14T07:16:46.814Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-GBP","currency":"Gbp","monthly":28,"annual":23}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6y4sAAZDMvW4h0F80RJM3v","type":"Entry","createdAt":"2024-06-10T18:56:09.792Z","updatedAt":"2024-08-14T07:16:46.856Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-AUD","currency":"Aud","monthly":54,"annual":45}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1jTxAphIi9dWprAmOxrq4l","type":"Entry","createdAt":"2024-06-10T18:56:28.462Z","updatedAt":"2024-08-14T07:16:46.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-EUR","currency":"Eur","monthly":35,"annual":29}}],"sys":{"id":"1VBW5luuaV6DIz89nCIWui"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7AZblq1wIvLIVSZuP28QxG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-freddyAI-insights","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4NS2hmx4HzjW2Le9BhGqyw","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Insights","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Faites automatiquement remonter à la surface les informations exploitables et les tendances pertinentes pour les dirigeants grâce à un assistant basé sur l’IA. Donnez aux dirigeants un accès instantané aux analyses grâce à un assistant basé sur l’IA capable de répondre aux questions ainsi que de générer des rapports et des tableaux de bord.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/fr/freshdesk/omni/freddy-ai-automation/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Accès gratuit à la version bêta de Freddy AI Insights pour tous les clients Freddy AI Copilot","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"8tIczdAYwilwxMWvilxAK","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-analytics-standard-reports","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"JhheoGUOORQCfDzMUcyxK","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord et rapports en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des rapports et des tableaux de bords puissants et sur mesure pour votre entreprise en vue d'extraire des informations plus approfondies à partir de vos données d'assistance. Obtenez rapidement une vue d'ensemble des principaux indicateurs du service d'assistance et identifiez facilement les goulets d'étranglement.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1YlVUGwlfGwIKJwZ88bPuZ","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-analytics-custom-dashboards","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4SCwuC3o0xUZDpa2vkujvB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord personnalisés en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez et personnalisez des tableaux de bord pour chaque équipe, groupe ou objectif. Suivez uniquement les indicateurs pertinents dans chaque tableau de bord et proposez un meilleur retour d'information aux agents. Fixez des limites de performance pour chaque indicateur et visualisez les changements de couleur si votre équipe ne répond pas aux attentes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"46jvkAmOcxsi1LnAyGMOi9","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-analytics-agent-availability","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1l5L8a6MbKlHdxOolQY0Qt","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableau de bord de la disponibilité des agents","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez une vue centralisée de la disponibilité de votre équipe sur l'ensemble de vos canaux d'assistance, afin d'optimiser vos opérations d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6oCWwfdJHpmVEAPgtYRE6p","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-analytics-custom-object","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5A1xrIaDjNwFUgYiWvuRS5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analyses d’objets personnalisés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez des informations sur les objets personnalisés que vous créez et sur les objets natifs prêts à l'emploi afin d'évaluer les tendances et de suivre les indicateurs de performance (KPI).","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7sij40KxBaga0gAV5m605C","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-multilingual","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2ECj48nGC85GGwTmKVcuR9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Traductions multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Traduisez les communications avec les clients et les articles de la base de connaissances pour vous assurer que chaque client reçoit l'aide dont il a besoin dans sa langue maternelle. Cette fonctionnalité prend en charge les conversations unifiées, via e-mail, messagerie et widget Web."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2SajbM5owcKNh1cmMCdOaK","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-full-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5w8Fw187R3WwKuCPBbElUW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Personnalisation complète du portail","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Personnalisez votre portail client pour qu'il corresponde à la marque de votre entreprise en y ajoutant votre logo et les couleurs de votre marque."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4zk5TR4hIqa1dQhAz4Fdrv","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-community","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2YSDUkYav3yQfJOHozOjvq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Forums communautaires","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Favorisez l'entraide entre les clients en mettant en place un forum communautaire et en permettant aux clients d'échanger des idées et de soulever des problèmes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1hbh3aK1MsnNTTwwsMx2o5","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-article-versioning","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5bevUu11aDsAabVYsDRrob","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des versions des articles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez et gérez facilement les différentes versions des articles de votre base de connaissances. Obtenez la chronologie complète de chaque modification apportée à un article pour assurer une visibilité complète."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7kRzkna4Fh6sjGYWAJ6i04","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-ticket-templates","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4l3NbqkuqDw5jWZRoeLl4Y","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Modèles de tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez des modèles avec des informations pré-remplies telles que l'objet, la description et les propriétés du ticket, puis utilisez-les pour créer rapidement des tickets et/ou envoyer des e-mails."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"rYCDwtHhgFoihQYRs7Ss5","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-custom-fields","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"349jrX22F95qi4fHFe9PsH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Champs personnalisés avancés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Recueillez des informations détaillées sur les clients propres à votre entreprise en créant des champs personnalisés à cet effet.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4tWmDXGe6OMU6GHjhM3YdC","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-assignment","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6PnBDuZYXwpMCRbLs9RPk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution - Intelliassign, uniforme et à charge équilibrée","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définir le nombre de tickets qu'un agent peut traiter à tout moment grâce à des mécanismes de routage.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"tVdrV0axAN5EBTLRWE1sn","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-skill-based","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3vYQWm91F89a6P9IaWQV5J","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution des tickets basée sur les compétences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Hiérarchisez les tickets et affectez-les automatiquement aux agents les plus compétents et les plus expérimentés pour les traiter."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1xHvxFPfH7EOKmN6Rn3vbM","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-approval","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"ldGaTPcuwqX63bJI6M1W7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Workflow d’approbation","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un workflow d'approbation pour réviser le contenu avant qu'il ne soit publié dans votre base de connaissances. Suivez le statut de chaque approbation et informez les approbateurs lorsque du contenu est prêt pour révision."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"74V4xuXLEf0KoxSPZbkx4c","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-selfservice-knowledge-hierarchy","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"p1fqkt3ogsdGnq3whp5lN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Hiérarchie flexible de la base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Organisez et structurez les connaissances dans des dossiers en fonction des lignes de produits, des services, des régions ou du parcours de l'utilisateur. Faites en sorte qu'il soit facile pour votre client de comprendre la structure de votre contenu et de naviguer dans la base de connaissances en vue de trouver rapidement les réponses à ses questions. Créez des catégories de connaissances avec jusqu'à cinq dossiers imbriqués par catégorie."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6twYhFH80TQs8N9AbmaXpt","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-access-control","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1FRm1ibxhsLNdGYTMYHwu7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contrôle d’accès basé sur les rôles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des privilèges et des profils spéciaux qui précisent ce qu’un agent peut faire et voir dans votre compte Suite.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3E5BSLXy2XeIhoLya74VTC","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-SSO","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jR8EtglRB4w147QjEmx5r","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification unique","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Configurez et fournissez l'authentification unique SAML pour vos agents afin qu'ils n'aient pas à fournir d'identifiants de connexion différents."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5M8Pajz8co9tJZX0cI18m5","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-business-hours","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"hta9ik9RjM0HnI2Hj6iCv","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Heures d’ouverture - Internationales, multiples, spécifiques à des groupes","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définissez les horaires de travail des différents groupes de votre équipe d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7D7xRIYwLNCiLPPHa9ztPx","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-SLA","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1e37FDDyOvypNTW3Zz7687","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Différentes politiques SLA","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez plusieurs politiques de SLA pour répondre aux attentes de différents types de clients et de différentes équipes d'agents, de différents produits, etc."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6DHTZkJf7P9a93d8LFc1My","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-agent-shifts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"557vdeWuITAgwxvA0EY6lz","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Planification des horaires des agents et gestion des absences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gardez trace des différentes équipes, automatisez les flux de travail et proposez ainsi une assistance de qualité 24 h/24."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6jAsgVOdjIOsHs8xc7TgJh","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-JWT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"raCvcJo2iXW9S438M2QF3","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification JWT","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Vérifiez les utilisateurs qui interagissent avec votre marque en toute sécurité grâce à l'authentification JWT."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2TNla6nwhziQGfVdbCIS6N","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-audit-logs","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5T1VtW7BEvJg0idZngQ8Bj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Journaux d’audit","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Le fait d'avoir plusieurs administrateurs facilite l'administration, mais il existe toujours un risque de perdre la visibilité concernant les modifications effectuées et les personnes qui les ont effectuées. Le journal d'audit de Freshdesk permet aux administrateurs d'accéder aux modifications apportées aux automatisations, aux profils des agents et bien plus encore.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1oRgf7kPpyKJ15KF7xSVIE","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-pro-administration-allowed-domains","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3ZasqdR48NBasXDPDhpV7j","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Domaines autorisés et listes blanches d'adresses IP","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Contrôlez l'identité des personnes qui peuvent créer des tickets et accéder à votre portail en libre-service en autorisant le listing des domaines. Renforcez la sécurité du service d’assistance en limitant les personnes pouvant se connecter au portail en fonction de leur adresse IP."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":false},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4bQGNVQaiXA7mIIyHLF0kG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-extend-power-day-passes","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"13UyleS4cj4PaU2SXse7Gg","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Pass journaliers","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Les pass journaliers permettent aux agents occasionnels de bénéficier d'un accès temporaire pour une journée au lieu d'acheter une licence complète. Utilisez les pass pour gérer une hausse soudaine du trafic d'assistance ou pour faire appel à un spécialiste sur une tâche particulière.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"26MKDLOGyuF8vXn428fn66","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/pass","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-pro-extend-power-day-passes","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4GikX7RDYIbhxoJ2DxmadI","type":"Entry","createdAt":"2024-06-10T19:13:50.559Z","updatedAt":"2024-08-14T21:03:19.386Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extend-power-day-passes-USD","currency":"Usd","monthly":10,"annual":10}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"wvoDw5eOeAqY9314cKV47","type":"Entry","createdAt":"2024-06-10T19:14:12.527Z","updatedAt":"2024-08-14T21:03:42.167Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extend-power-day-passes-INR","currency":"Inr","monthly":799,"annual":799}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"76KrkALYA5tUUSoZyJt6Ar","type":"Entry","createdAt":"2024-06-10T19:14:29.089Z","updatedAt":"2024-08-14T21:03:56.961Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extend-power-day-passes-GBP","currency":"Gbp","monthly":8,"annual":8}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"38GyEvhczaHhrwuvaqruBj","type":"Entry","createdAt":"2024-06-10T19:14:46.330Z","updatedAt":"2024-08-14T21:04:14.445Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extend-power-day-passes-AUD","currency":"Aud","monthly":14,"annual":14}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2LPXIoBk9FZUnxgnjAAl8W","type":"Entry","createdAt":"2024-06-10T19:15:07.050Z","updatedAt":"2024-08-14T21:04:42.415Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extend-power-day-passes-EUR","currency":"Eur","monthly":10,"annual":10}}],"sys":{"id":"26MKDLOGyuF8vXn428fn66"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5n4xWXxLtAi9tnKGcqxAev","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-extend-power-freshsales","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2VREjpZF5oqPtgPIij6sqk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshsales","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Boostez votre chiffre d’affaires grâce à notre CRM primé basé sur l'IA. Obtenez une vue à 360° de vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"À partir de "},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"1aes3Om2jvH30LKThIluzv","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"nodeType":"text","value":"/utilisateur/mois, facturé "},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"nodeType":"text","value":"\n"}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-pro-extendpower-freshsales","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5Nqef3EZO941RfwnJdC26M","type":"Entry","createdAt":"2024-07-19T19:16:47.285Z","updatedAt":"2024-08-14T07:15:48.304Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extendpower-freshsales-USD","currency":"Usd","monthly":47,"annual":39}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1vvYAzkjOyzct9GJSVPeTI","type":"Entry","createdAt":"2024-07-19T19:16:47.307Z","updatedAt":"2024-08-14T07:15:48.320Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extendpower-freshsales-INR","currency":"Inr","monthly":3899,"annual":3239}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6bskIw55zuYDnf3YzheDN7","type":"Entry","createdAt":"2024-07-19T19:16:47.325Z","updatedAt":"2024-08-14T07:15:48.333Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extendpower-freshsales-EUR","currency":"Eur","monthly":47,"annual":39}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2RCFn1pD79tSq1vsexOQ7W","type":"Entry","createdAt":"2024-07-19T19:16:47.402Z","updatedAt":"2024-08-14T07:15:48.350Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extendpower-freshsales-GBP","currency":"Gbp","monthly":35,"annual":29}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4A7d53oesPmv3hylx9qpvA","type":"Entry","createdAt":"2024-07-19T19:16:47.419Z","updatedAt":"2024-08-14T07:15:48.382Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-pro-extendpower-freshsales-AUD","currency":"Aud","monthly":70,"annual":59}}],"sys":{"id":"1aes3Om2jvH30LKThIluzv"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4A8akllWfqWFXdLBwMCmyP","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-extend-power-campaign-contacts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2563yApdbbX25mHy74FZBy","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contacts","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Interagissez de manière proactive avec les clients sur votre site web et votre application ou par e-mail, SMS et sur les plateformes de messagerie avec des campagnes multicanales."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/mois 5 000 contacts\n","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","linkType":"Entry","type":"Link","altId":"4xocYHgITc6DkZkyd873Z7dx"}}}},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","altId":"4xocYHgITc6DkZkyd873Z7dx"},"internalName":"fw-customer-service-suite-pricing-card-grid-addon-campaign-btn-TABLE","label":"En savoir plus","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false,"modalId":"fw-customer-service-suite-pricing-static-modal-popup-campaign-TABLE"}],"inline":[{"internalName":"css-ALL-extend-power-campaign-contacts","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3jm77K11PrZaLpWGRA1hyi","type":"Entry","createdAt":"2024-06-10T18:23:26.068Z","updatedAt":"2024-08-14T07:16:50.183Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"36DFt9Dsxb4fuDX3LSwu4u","type":"Entry","createdAt":"2024-06-10T18:24:02.563Z","updatedAt":"2024-08-14T07:16:50.262Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":14,"revision":11,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-INR","currency":"Inr","monthly":7500,"annual":7500}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"hbY6niOY6ZzyO6O021CoH","type":"Entry","createdAt":"2024-06-10T18:24:34.762Z","updatedAt":"2024-08-14T07:16:50.278Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-GBP","currency":"Gbp","monthly":75,"annual":75}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6naralOZTeSypzP1LAQuJz","type":"Entry","createdAt":"2024-06-10T18:25:01.091Z","updatedAt":"2024-08-14T07:16:50.294Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-AUD","currency":"Aud","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3QlS2MNOwgKZN6j5Ij027X","type":"Entry","createdAt":"2024-06-10T18:25:21.929Z","updatedAt":"2024-08-14T07:16:50.310Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-EUR","currency":"Usd","monthly":100,"annual":100}}],"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6p24VHBE0p2dDX1f1hYYzu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pro-extend-power-connector-app","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1IySb1Tgw0y2fcibpv7KA1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tâches Connector Apps","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez, automatisez et rationalisez les flux de travail de bout en bout entre votre compte et les intégrations tierces."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 5000 tâches","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-ALL-extend-power-connector-app","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3tRcw4Za5d4wzUOmXrDAQP","type":"Entry","createdAt":"2024-06-28T20:08:01.602Z","updatedAt":"2024-08-14T07:16:50.469Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-USD","currency":"Usd","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5mQiPRM3KiHl2JYW6IEKjr","type":"Entry","createdAt":"2024-08-02T18:33:58.428Z","updatedAt":"2024-08-14T07:16:50.485Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-EUR","currency":"Eur","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5RpqymNGP6KOjym4WmIMg0","type":"Entry","createdAt":"2024-08-02T18:33:40.764Z","updatedAt":"2024-08-14T07:16:50.500Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-GBP","currency":"Gbp","monthly":65,"annual":65}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1ETkg4WGuFEtTxhnaIFcbg","type":"Entry","createdAt":"2024-08-02T18:34:38.656Z","updatedAt":"2024-08-14T07:16:50.569Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-AUD","currency":"Aud","monthly":120,"annual":120}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"7zZh2MgRPJ1E8ywM2Sevlr","type":"Entry","createdAt":"2024-08-02T18:35:16.584Z","updatedAt":"2024-08-14T07:16:50.860Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-INR","currency":"Inr","monthly":6640,"annual":6640}}],"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS"}}]}}}}]},"highlight":true,"highlightDescription":"Les plus populaires","subProduct":"None","priceUsd":"83","priceUsdAnnual":"69","priceInr":"6,599","priceInrAnnual":"5,499","priceGbp":"66","priceGbpAnnual":"55","priceAud":"126","priceAudAnnual":"105","priceEur":"83","priceEurAnnual":"69"},{"__typename":"EntityPricingPlan","sys":{"id":"5DaIff0lYo6PXGIC2Zvh6s","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-enterprise-plan","planName":"Enterprise","planDescription":"Tout ce qui se trouve dans Pro, plus les journaux d’audit, les workflows de validation, les attributions basées sur les compétences, les fonctionnalités de sécurité supplémentaires et bien plus encore.","planUnit":"/agent/mois, facturé mensuellement","planUnitAnnual":"/agent/mois, facturé annuellement","cta":{"__typename":"ComponentButton","sys":{"id":"23bfFqX4nNaPm4iipICiR0","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-btn-enterprise","label":"Essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/","openUrlInNewTab":false,"hierarchy":"Secondary","rainbowHover":false,"showUrlInIframe":false},"planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tout ce qui est compris dans le forfait Pro, plus :","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Libre-service","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Flux d’approbation","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Hiérarchie flexible de la base de connaissances","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Gestion des tickets","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Équipes d’agents","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Planificateur d’absences","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Capacités des administrateurs","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Journaux d’audit","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Attribution basée sur les compétences","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Tableau de bord et analyses","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Analyses d’objets personnalisés","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[{"type":"bold"}],"value":"Sécurité et confidentialité","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Authentification JWT","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Domaines autorisés","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Mise en liste blanche d’adresses IP","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"planFeaturesGroupCollection":{"items":[{"__typename":"EntityPlanFeatureItem","sys":{"id":"6J7yqcfjq0sBCBNz6xcXY7","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-unified-conversations","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5LdMRLGTojdUFThbScPjDD","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations unifiées (web, SMS, messagerie, e-mail)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Compilez les communications de chaque client au sein d’une vue unifiée. Une conversation commencée sur le web peut se poursuivre par SMS et être résolue par e-mail. Les agents peuvent consulter l’historique complet d’une conversation afin d’offrir une expérience hautement personnalisée sans avoir à changer d’onglet. Comprend des intégrations de messagerie natives avec WhatsApp, Facebook Messenger, Instagram, Apple’s Messages for Business, LINE et bien d’autres.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2pwHqTNlH6SzHQiQfidt5s","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-ticketing","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"RxVLIGHPObkqkh8Y2ugKj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gérez les remontées d'informations des clients avec notre système primé de gestion des tickets, incluant la détection des collisions entre agents, la gestion des SLA, les automatisations de flux de travail assistées par l'IA, le statut de l'agent, les attributions intelligentes et bien plus encore."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"55PO8fPvgNiVRUZ1Uid4IP","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-customer-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"7Ix6rGoWwI0DqP6nC8CqLm","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Portail client et base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un endroit où les clients peuvent obtenir des informations en libre-service grâce à une base de connaissances solide. Nous prenons en charge les connaissances internes servant à aider les agents d'assistance ainsi que les connaissances externes destinées à vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"29kjrTLqrVvFO7rLboMYLL","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-team-inbox","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5WCHXYhCinSqH66Qk5yXmp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Boîte de réception d’équipe","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Stimulez les collaborations à l'intérieur de l'équipe et simplifiez les communications grâce à une boîte de réception partagée qui aide votre équipe d'assistance à collaborer et à répondre aux e-mails entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6VjKkz1tV0WRwBFNJ2hP0A","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-threads","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5YyPlN0dL9ooBgliLlXGEV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Fils de discussion et tâches","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Favorisez les collaborations en ouvrant des fils de conversation internes liés à un ticket client sans perturber la conversation principale. Créez des tâches liées à un ticket afin que tout le monde comprenne bien ce qui doit être fait."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4oF2JFiJAKyUcCVRXDjSJz","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichannel-multilingual","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6obssaMdl59mXnhaqLsgQr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Conversations multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"6gOZM0CQ8sHcSOgTdazQPq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance et gestion des tickets","backgroundColor":"primaryBlue-25","chipBackgroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Brisez les barrières linguistiques en traduisant les communications entrantes et sortantes avec les clients dans leur langue maternelle.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7Jl96cgp3SGF3OgPm4LgAM","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-BYOC","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5Qw1Jac4tep0jOAfLwonv8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre canal (BYOC pour « bring your own channel »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Utilisez nos API pour connecter le canal de messagerie de votre choix à Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"30oOzOoRdCuhGZn79Jxr00","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-omnichanel-BYOT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6s3VlfXx91xAb1dh4YGGHk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Apportez votre propre téléphonie (BYOT pour « Bring your own telephony »)","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Introduisez votre propre numéro de téléphone et votre opérateur dans Freshworks."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5meVgQh79wtfboLZFFECYS","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-omnichanel-freshcaller","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4CK0ISIRsY085roh7xUuEe","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshcaller","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"7AZaLxkBnmiAfHKH7P5ql9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Service d’assistance omnicanal"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Générez des interactions vocales grâce à notre centre de contact tout-en-un. Traitez tous les scénarios d'appel grâce au routage avancé des appels entrants."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"1PlkGTVvcEuUlEzDR9rARH","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/agent/mois, facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"fw-enterprise-ALL-freshcaller","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4CeUuihDNCpkmzhMjKIGcz","type":"Entry","createdAt":"2024-07-19T19:08:42.605Z","updatedAt":"2024-08-14T07:16:46.261Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-enterprise-ALL-freshcaller-USD","currency":"Usd","monthly":83,"annual":69}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4dIT0HHBbUgzNVpTvjICnb","type":"Entry","createdAt":"2024-07-19T19:08:42.828Z","updatedAt":"2024-08-14T07:16:46.277Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-enterprise-ALL-freshcaller-INR","currency":"Inr","monthly":5999,"annual":4999}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1M0JEpujcSw9uUSNkikRNR","type":"Entry","createdAt":"2024-07-19T19:08:42.936Z","updatedAt":"2024-08-14T07:16:46.294Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-enterprise-ALL-freshcaller-EUR","currency":"Eur","monthly":83,"annual":69}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5Crjdouk94PjKKvKFZcG7d","type":"Entry","createdAt":"2024-07-19T19:08:43.037Z","updatedAt":"2024-08-14T07:16:46.310Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-enterprise-ALL-freshcaller-GBP","currency":"Gbp","monthly":66,"annual":55}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6sfBA2p5I0R1lCKf3W9Lfr","type":"Entry","createdAt":"2024-07-19T19:08:43.058Z","updatedAt":"2024-08-14T07:16:46.360Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"fw-enterprise-ALL-freshcaller-AUD","currency":"Aud","monthly":119,"annual":99}}],"sys":{"id":"1PlkGTVvcEuUlEzDR9rARH"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4h5ZRb2NxZQkgPcQ223CYa","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-freddyAI-self-service","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jvnZohjF1GJZvlhjYzFPu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Agent","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Engagez vos clients 24 h/24, 7 j/7 avec des agents IA qui réacheminent jusqu’à 86 % des demandes émanant des clients.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-agent/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"Tn4CjAbBn9XEKkB2TGRbX","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 1000 sessions","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-ALL-freddyAI-self-service","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5rIKs1ttcAk4mVDjRb4D0R","type":"Entry","createdAt":"2024-06-10T18:59:59.719Z","updatedAt":"2024-08-14T07:16:46.498Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-self-service-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"7JqAeovpr2hzVwppE0drfw","type":"Entry","createdAt":"2024-06-10T19:00:26.329Z","updatedAt":"2024-08-14T07:16:46.515Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-self-service-INR","currency":"Inr","monthly":7999,"annual":7999}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3HMEmaKfgLOe1LhNkv1PfU","type":"Entry","createdAt":"2024-06-10T19:00:47.125Z","updatedAt":"2024-08-14T07:16:46.567Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-self-service-GBP","currency":"Gbp","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6236kESSrfqwMEgzrP9Om8","type":"Entry","createdAt":"2024-06-10T19:01:07.911Z","updatedAt":"2024-08-14T07:16:46.660Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-self-service-ZAR","currency":"Zar","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6fHKwJS87erVdAsQpHq3LL","type":"Entry","createdAt":"2024-06-10T19:01:28.077Z","updatedAt":"2024-08-14T07:16:46.679Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-self-service-EUR","currency":"Eur","monthly":100,"annual":100}}],"sys":{"id":"Tn4CjAbBn9XEKkB2TGRbX"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"a6xyPBMmsZsWdVikHK0gc","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-freddyAI-copilot","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"12NFEawuV5lx8mYGb087Ng","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Copilot","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Dotez votre équipe d’assistance de super-pouvoirs grâce à un coach basé sur l’IA qui l’aide à résumer les problèmes, à suggérer les étapes suivantes, à gérer les tâches répétitives et à améliorer le style de leurs réponses.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-copilot/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"1VBW5luuaV6DIz89nCIWui","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/agent/mois facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"FW-ALL-freddyAI-copilot","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3bxivna7NdTC02QWO158Tn","type":"Entry","createdAt":"2024-06-10T18:54:58.644Z","updatedAt":"2024-08-14T07:16:46.781Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-USD","currency":"Usd","monthly":35,"annual":29}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2I7HShAEvqvZIweyXN7sIf","type":"Entry","createdAt":"2024-06-10T18:55:25.563Z","updatedAt":"2024-08-14T07:16:46.796Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-INR","currency":"Inr","monthly":2879,"annual":2399}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6Hi7gnI7ZTkEzpqucYmaMa","type":"Entry","createdAt":"2024-06-10T18:55:51.769Z","updatedAt":"2024-08-14T07:16:46.814Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-GBP","currency":"Gbp","monthly":28,"annual":23}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6y4sAAZDMvW4h0F80RJM3v","type":"Entry","createdAt":"2024-06-10T18:56:09.792Z","updatedAt":"2024-08-14T07:16:46.856Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-AUD","currency":"Aud","monthly":54,"annual":45}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1jTxAphIi9dWprAmOxrq4l","type":"Entry","createdAt":"2024-06-10T18:56:28.462Z","updatedAt":"2024-08-14T07:16:46.873Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-freddyAI-copilot-EUR","currency":"Eur","monthly":35,"annual":29}}],"sys":{"id":"1VBW5luuaV6DIz89nCIWui"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"16eyNAf81o2egs6bvHjYX5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-freddyAI-insights","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4NS2hmx4HzjW2Le9BhGqyw","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freddy AI Insights","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"70Q3rxfxO8XKMpzs2c8VHH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Améliorez vos résultats avec Freddy AI","backgroundColor":"primaryBlue-600","chipBackgroundColor":"common-white","foregroundColor":"common-white","chipLabelColor":"primaryBlue-900"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Faites automatiquement remonter à la surface les informations exploitables et les tendances pertinentes pour les dirigeants grâce à un assistant basé sur l’IA. Donnez aux dirigeants un accès instantané aux analyses grâce à un assistant basé sur l’IA capable de répondre aux questions ainsi que de générer des rapports et des tableaux de bord.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"link":"https://www.freshworks.com/fr/freshdesk/omni/freddy-ai-automation/"},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Accès gratuit à la version bêta de Freddy AI Insights pour tous les clients Freddy AI Copilot","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6G4OIdYJrxdTxifQ5Pp7m","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-analytics-standard-reports","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"JhheoGUOORQCfDzMUcyxK","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord et rapports en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des rapports et des tableaux de bords puissants et sur mesure pour votre entreprise en vue d'extraire des informations plus approfondies à partir de vos données d'assistance. Obtenez rapidement une vue d'ensemble des principaux indicateurs du service d'assistance et identifiez facilement les goulets d'étranglement.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6FsVelGlvJ6gKbqTWOf38I","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-analytics-custom-dashboards","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4SCwuC3o0xUZDpa2vkujvB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableaux de bord personnalisés en temps réel","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez et personnalisez des tableaux de bord pour chaque équipe, groupe ou objectif. Suivez uniquement les indicateurs pertinents dans chaque tableau de bord et proposez un meilleur retour d'information aux agents. Fixez des limites de performance pour chaque indicateur et visualisez les changements de couleur si votre équipe ne répond pas aux attentes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3PKIUMW4ra9h1kDKuzv1Uj","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-analytics-agent-availability","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1l5L8a6MbKlHdxOolQY0Qt","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tableau de bord de la disponibilité des agents","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez une vue centralisée de la disponibilité de votre équipe sur l'ensemble de vos canaux d'assistance, afin d'optimiser vos opérations d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"4ZeGhUaeqP6fcLrlpkWJ33","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-analytics-custom-object","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5A1xrIaDjNwFUgYiWvuRS5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analyses d’objets personnalisés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"jGcFQreU1UlRbjJKEvt7m","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Analytiques et informations"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Obtenez des informations sur les objets personnalisés que vous créez et sur les objets natifs prêts à l'emploi afin d'évaluer les tendances et de suivre les indicateurs de performance (KPI).","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7E3XnLQQtmqhHOBPKfFbDl","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-multilingual","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2ECj48nGC85GGwTmKVcuR9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Traductions multilingues","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Traduisez les communications avec les clients et les articles de la base de connaissances pour vous assurer que chaque client reçoit l'aide dont il a besoin dans sa langue maternelle. Cette fonctionnalité prend en charge les conversations unifiées, via e-mail, messagerie et widget Web."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1vycaAMbwa68KH7TmyYEik","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-full-portal","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5w8Fw187R3WwKuCPBbElUW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Personnalisation complète du portail","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Personnalisez votre portail client pour qu'il corresponde à la marque de votre entreprise en y ajoutant votre logo et les couleurs de votre marque."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5IGf5PraC7Qewt4EzSBRCz","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-community","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2YSDUkYav3yQfJOHozOjvq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Forums communautaires","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Favorisez l'entraide entre les clients en mettant en place un forum communautaire et en permettant aux clients d'échanger des idées et de soulever des problèmes.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"J5uFR5N60WnWa2AOBL9Sc","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-article-versioning","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5bevUu11aDsAabVYsDRrob","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Gestion des versions des articles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez et gérez facilement les différentes versions des articles de votre base de connaissances. Obtenez la chronologie complète de chaque modification apportée à un article pour assurer une visibilité complète."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"1yVTmwn16QUc12X4JLdIiQ","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-ticket-templates","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"4l3NbqkuqDw5jWZRoeLl4Y","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Modèles de tickets","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez des modèles avec des informations pré-remplies telles que l'objet, la description et les propriétés du ticket, puis utilisez-les pour créer rapidement des tickets et/ou envoyer des e-mails."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"Y3vFEUDbtwZZ5HtyfjomE","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-custom-fields","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"349jrX22F95qi4fHFe9PsH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Champs personnalisés avancés","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Recueillez des informations détaillées sur les clients propres à votre entreprise en créant des champs personnalisés à cet effet.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"182M4I0pa4holehWigwPGv","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-assignment","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6PnBDuZYXwpMCRbLs9RPk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution - Intelliassign, uniforme et à charge équilibrée","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définir le nombre de tickets qu'un agent peut traiter à tout moment grâce à des mécanismes de routage.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"70KcOyADF6ezNLdOd4JPNW","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-skill-based","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3vYQWm91F89a6P9IaWQV5J","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Attribution des tickets basée sur les compétences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Hiérarchisez les tickets et affectez-les automatiquement aux agents les plus compétents et les plus expérimentés pour les traiter."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"384uus2FHjeAJokquTyWIs","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-approval-workflow","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"ldGaTPcuwqX63bJI6M1W7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Workflow d’approbation","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez un workflow d'approbation pour réviser le contenu avant qu'il ne soit publié dans votre base de connaissances. Suivez le statut de chaque approbation et informez les approbateurs lorsque du contenu est prêt pour révision."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"5S5fwzzskyeuLtu9WkJoiO","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-selfservice-knowledge-hierarchy","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"p1fqkt3ogsdGnq3whp5lN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Hiérarchie flexible de la base de connaissances","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"0Ih24LoKpDMvemvdQgZs2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Self Service et gestion des tickets"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Organisez et structurez les connaissances dans des dossiers en fonction des lignes de produits, des services, des régions ou du parcours de l'utilisateur. Faites en sorte qu'il soit facile pour votre client de comprendre la structure de votre contenu et de naviguer dans la base de connaissances en vue de trouver rapidement les réponses à ses questions. Créez des catégories de connaissances avec jusqu'à cinq dossiers imbriqués par catégorie."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7xn4uoI4QjsclftaZWxuoR","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-access-control","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1FRm1ibxhsLNdGYTMYHwu7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contrôle d’accès basé sur les rôles","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Créez des privilèges et des profils spéciaux qui précisent ce qu’un agent peut faire et voir dans votre compte Suite.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7bL1bPOjLmpmuFMfyR7pLh","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-SSO","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"6jR8EtglRB4w147QjEmx5r","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification unique","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Configurez et fournissez l'authentification unique SAML pour vos agents afin qu'ils n'aient pas à fournir d'identifiants de connexion différents."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6ezavuzVxVlpX5FYNTFOzp","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-business-hours","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"hta9ik9RjM0HnI2Hj6iCv","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Heures d’ouverture - Internationales, multiples, spécifiques à des groupes","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Définissez les horaires de travail des différents groupes de votre équipe d'assistance.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7cUm3iGUB36wl7hciW5dVl","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-SLA","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1e37FDDyOvypNTW3Zz7687","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Différentes politiques SLA","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez plusieurs politiques de SLA pour répondre aux attentes de différents types de clients et de différentes équipes d'agents, de différents produits, etc."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"3xdr6vvGmHd8PJFgHTJVTp","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-agent-shifts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"557vdeWuITAgwxvA0EY6lz","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Planification des horaires des agents et gestion des absences","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Gardez trace des différentes équipes, automatisez les flux de travail et proposez ainsi une assistance de qualité 24 h/24."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6jtT9WUetFqbS81ZbWT3Z6","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-JWT","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"raCvcJo2iXW9S438M2QF3","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Authentification JWT","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Vérifiez les utilisateurs qui interagissent avec votre marque en toute sécurité grâce à l'authentification JWT."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"NMgJRTLLuxPlPqVdqQW8p","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-audit-logs","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"5T1VtW7BEvJg0idZngQ8Bj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Journaux d’audit","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Le fait d'avoir plusieurs administrateurs facilite l'administration, mais il existe toujours un risque de perdre la visibilité concernant les modifications effectuées et les personnes qui les ont effectuées. Le journal d'audit de Freshdesk permet aux administrateurs d'accéder aux modifications apportées aux automatisations, aux profils des agents et bien plus encore.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"36a0jSv3kt3kKGD3OdwRzW","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"css-enterprise-administration-allowed-domains","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"3ZasqdR48NBasXDPDhpV7j","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Domaines autorisés et listes blanches d'adresses IP","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"466HfCjTApS6e8BPGpYiyX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Administration et sécurité"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Contrôlez l'identité des personnes qui peuvent créer des tickets et accéder à votre portail en libre-service en autorisant le listing des domaines. Renforcez la sécurité du service d’assistance en limitant les personnes pouvant se connecter au portail en fonction de leur adresse IP."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true},{"__typename":"EntityPlanFeatureItem","sys":{"id":"2z388MbvctKTOVXYM2fB4L","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-extend-power-day-passes","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"13UyleS4cj4PaU2SXse7Gg","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Pass journaliers","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Les pass journaliers permettent aux agents occasionnels de bénéficier d'un accès temporaire pour une journée au lieu d'acheter une licence complète. Utilisez les pass pour gérer une hausse soudaine du trafic d'assistance ou pour faire appel à un spécialiste sur une tâche particulière.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"2yr2A6Box85MceCupjybta","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/pass","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-enterprise-extend-power-day-passes","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6iVe1DGKdeJYwSHoeZnXqQ","type":"Entry","createdAt":"2024-06-10T18:45:19.336Z","updatedAt":"2024-08-14T21:05:45.634Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":11,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extend-power-day-passes-USD","currency":"Usd","monthly":15,"annual":15}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"50haei26IMbZON2RA0bRPQ","type":"Entry","createdAt":"2024-06-10T18:45:40.034Z","updatedAt":"2024-08-14T21:06:01.039Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":14,"revision":7,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extend-power-day-passes-INR","currency":"Inr","monthly":1199,"annual":1199}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"4dOOY95y3CrMBVahOewPub","type":"Entry","createdAt":"2024-06-10T18:46:01.817Z","updatedAt":"2024-08-14T21:06:19.828Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extend-power-day-passes-GBP","currency":"Gbp","monthly":12,"annual":12}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"7r87Bph41hJSpHa7R5mw7A","type":"Entry","createdAt":"2024-06-10T18:46:22.892Z","updatedAt":"2024-08-14T21:06:45.363Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extend-power-day-passes-AUD","currency":"Aud","monthly":21,"annual":21}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"43deO2nYOnYKJbYOs5Mcr3","type":"Entry","createdAt":"2024-06-10T18:46:47.412Z","updatedAt":"2024-08-14T21:07:02.293Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":10,"revision":6,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extend-power-day-passes-EUR","currency":"Eur","monthly":15,"annual":15}}],"sys":{"id":"2yr2A6Box85MceCupjybta"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6Vl7FIohEnA4GCvbXnGaJX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-extend-power-freshsales","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2VREjpZF5oqPtgPIij6sqk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshsales","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Boostez votre chiffre d’affaires grâce à notre CRM primé basé sur l'IA. Obtenez une vue à 360° de vos clients."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"À partir de ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7GSiHz8vEFKqPUkukw7nB8","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/utilisateur/mois, facturé ","nodeType":"text"},{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-enterprise-extendpower-freshsales","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3CaAo2nVMmULpbmqhSTi1j","type":"Entry","createdAt":"2024-07-19T19:21:12.273Z","updatedAt":"2024-08-14T07:16:49.940Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extendpower-freshsales-USD","currency":"Usd","monthly":71,"annual":59}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5NxMBE7BpPd1m9rP5AaLN5","type":"Entry","createdAt":"2024-07-19T19:21:12.293Z","updatedAt":"2024-08-14T07:16:49.961Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":7,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extendpower-freshsales-INR","currency":"Inr","monthly":5879,"annual":4899}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1nLn2NI0qr5uBUSQMIZfmQ","type":"Entry","createdAt":"2024-07-19T19:21:12.310Z","updatedAt":"2024-08-14T07:16:49.977Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extendpower-freshsales-EUR","currency":"Eur","monthly":71,"annual":59}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5KwmnSI3afB5FdKBMP7EGP","type":"Entry","createdAt":"2024-07-19T19:21:12.331Z","updatedAt":"2024-08-14T07:16:49.992Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extendpower-freshsales-GBP","currency":"Gbp","monthly":59,"annual":49}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"2CbwUVrXsoMAUivzbjwNVQ","type":"Entry","createdAt":"2024-07-19T19:21:12.415Z","updatedAt":"2024-08-14T07:16:50.009Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-enterprise-extendpower-freshsales-AUD","currency":"Aud","monthly":106,"annual":89}}],"sys":{"id":"7GSiHz8vEFKqPUkukw7nB8"}},{"internalName":"fw-pricing-selected-billing-cycle","entryContent":"Selected Billing Cycle","annualPeriod":"forfait annuel","monthlyPeriod":"forfait mensuel","sys":{"id":"4KwGIOqFt7pRiWwEPk8isQ"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"6nszSxbXY0kFXCTh1PHnV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-extend-power-campaign-contacts","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"2563yApdbbX25mHy74FZBy","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Contacts","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Interagissez de manière proactive avec les clients sur votre site web et votre application ou par e-mail, SMS et sur les plateformes de messagerie avec des campagnes multicanales."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":"/mois 5 000 contacts\n","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","linkType":"Entry","type":"Link","altId":"zA2gqKm5LXb581GJvDsdwiCm"}}}},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"6SMZwjzfuPnJEpWjGJXnMJ","altId":"zA2gqKm5LXb581GJvDsdwiCm"},"internalName":"fw-customer-service-suite-pricing-card-grid-addon-campaign-btn-TABLE","label":"En savoir plus","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false,"modalId":"fw-customer-service-suite-pricing-static-modal-popup-campaign-TABLE"}],"inline":[{"internalName":"css-ALL-extend-power-campaign-contacts","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3jm77K11PrZaLpWGRA1hyi","type":"Entry","createdAt":"2024-06-10T18:23:26.068Z","updatedAt":"2024-08-14T07:16:50.183Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-USD","currency":"Usd","monthly":100,"annual":100}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"36DFt9Dsxb4fuDX3LSwu4u","type":"Entry","createdAt":"2024-06-10T18:24:02.563Z","updatedAt":"2024-08-14T07:16:50.262Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":14,"revision":11,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-INR","currency":"Inr","monthly":7500,"annual":7500}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"hbY6niOY6ZzyO6O021CoH","type":"Entry","createdAt":"2024-06-10T18:24:34.762Z","updatedAt":"2024-08-14T07:16:50.278Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-GBP","currency":"Gbp","monthly":75,"annual":75}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"6naralOZTeSypzP1LAQuJz","type":"Entry","createdAt":"2024-06-10T18:25:01.091Z","updatedAt":"2024-08-14T07:16:50.294Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":13,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-AUD","currency":"Aud","monthly":150,"annual":150}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3QlS2MNOwgKZN6j5Ij027X","type":"Entry","createdAt":"2024-06-10T18:25:21.929Z","updatedAt":"2024-08-14T07:16:50.310Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-campaign-contacts-EUR","currency":"Usd","monthly":100,"annual":100}}],"sys":{"id":"gC7pm3rVJ47f5aCiQeNnh"}}]}}}},{"__typename":"EntityPlanFeatureItem","sys":{"id":"7buLrzA37FBaMPfqLAexP1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-enterprise-extend-power-connector-app","productFeature":{"__typename":"EntityProductFeature","sys":{"id":"1IySb1Tgw0y2fcibpv7KA1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Tâches Connector Apps","productCategory":{"__typename":"EntityProductCategory","sys":{"id":"2SMiXvGwyOfcYkjOeoR76M","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Étendez la puissance de votre suite de services"},"description":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Créez, automatisez et rationalisez les flux de travail de bout en bout entre votre compte et les intégrations tierces."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},"includedInPlan":true,"description":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"nodeType":"embedded-entry-inline","content":[],"data":{"target":{"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS","linkType":"Entry","type":"Link","altId":null}}}},{"data":{},"marks":[],"value":" pour 5000 tâches","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[{"internalName":"css-ALL-extend-power-connector-app","localePrices":[{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"3tRcw4Za5d4wzUOmXrDAQP","type":"Entry","createdAt":"2024-06-28T20:08:01.602Z","updatedAt":"2024-08-14T07:16:50.469Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":10,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-USD","currency":"Usd","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5mQiPRM3KiHl2JYW6IEKjr","type":"Entry","createdAt":"2024-08-02T18:33:58.428Z","updatedAt":"2024-08-14T07:16:50.485Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-EUR","currency":"Eur","monthly":80,"annual":80}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"5RpqymNGP6KOjym4WmIMg0","type":"Entry","createdAt":"2024-08-02T18:33:40.764Z","updatedAt":"2024-08-14T07:16:50.500Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-GBP","currency":"Gbp","monthly":65,"annual":65}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"1ETkg4WGuFEtTxhnaIFcbg","type":"Entry","createdAt":"2024-08-02T18:34:38.656Z","updatedAt":"2024-08-14T07:16:50.569Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-AUD","currency":"Aud","monthly":120,"annual":120}},{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"bmpbi2fhxoeu"}},"id":"7zZh2MgRPJ1E8ywM2Sevlr","type":"Entry","createdAt":"2024-08-02T18:35:16.584Z","updatedAt":"2024-08-14T07:16:50.860Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"entityItemPrice"}},"locale":"fr-FR"},"fields":{"internalName":"css-ALL-extend-power-connector-app-INR","currency":"Inr","monthly":6640,"annual":6640}}],"sys":{"id":"7H6hib8Q0TcUYbf8lkfFCS"}}]}}}}]},"highlight":false,"subProduct":"None","priceUsd":"131","priceUsdAnnual":"109","priceInr":"10,679","priceInrAnnual":"8,899","priceGbp":"107","priceGbpAnnual":"89","priceAud":"198","priceAudAnnual":"165","priceEur":"131","priceEurAnnual":"109"}]},"background":"Primary Blue-100","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"4XgMbunBuzy13w2cBgjpau","tags":[]},"internalName":"background-primary-blue-100","bgColour":"Primary Blue-100"},"categoryCollection":{"items":[{"__typename":"EntityCategory","sys":{"id":"7qPwZXotXwW1JgYCzxWGxE","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-category-customer-service","name":"Service client","subCategoryCollection":{"items":[{"__typename":"EntitySubCategory","sys":{"id":"34JXBBSjZ9cmCaHv0BzRRJ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-freshdesk","name":"Freshdesk","urlPath":"https://www.freshworks.com/fr/freshdesk/pricing/"},{"__typename":"EntitySubCategory","sys":{"id":"6O4en1Otw7Ur7eRoddB6XB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-cssuite","name":"Freshdesk Omni","urlPath":"https://www.freshworks.com/fr/freshdesk/omni/pricing/"},{"__typename":"EntitySubCategory","sys":{"id":"4P6fd8bWfZmRucPzwb4q80","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-freshchat","name":"Freshchat","urlPath":"https://www.freshworks.com/fr/live-chat-software/pricing/"},{"__typename":"EntitySubCategory","sys":{"id":"3qdwrWdaP7BH1k4Ees6SGT","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-freshcaller","name":"Freshcaller","urlPath":"https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/"}]}},{"__typename":"EntityCategory","sys":{"id":"4AbB8Ph3J0to1xMfEevKeM","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-category-it-service","name":"Services informatiques","subCategoryCollection":{"items":[{"__typename":"EntitySubCategory","sys":{"id":"50jyrHIGqqn10sVBpKe6ZO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-it-service-freshservice","name":"Freshservice","urlPath":"https://www.freshworks.com/fr/freshservice/pricing/"}]}},{"__typename":"EntityCategory","sys":{"id":"4bvOGwPWZSkv00H83Nll0p","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-card-tab-category-crm","name":"CRM","subCategoryCollection":{"items":[{"__typename":"EntitySubCategory","sys":{"id":"OL2yy2mNOhqcfq6Te5itL","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-tab-sub-category-freshsales","name":"Freshsales","urlPath":"https://www.freshworks.com/fr/crm/pricing/"}]}}]},"monthlyToggleLabel":"Forfait mensuel","yearlyToggleLabel":"Forfait annuel"},{"__typename":"ComponentStats","sys":{"id":"2tT96vtYhtMMyi0EU1n27Q","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-cs-pricing-conversion-stats","variation":"Stats","componentStatsBackgroundColor":{"__typename":"BackgroundColor","sys":{"id":"34ylCcXoOyGawXRqLBBBkg","tags":[]},"internalName":"fw-cs-pricing-stats-background","bgColour":"Dark Gradient","backgroundType":"Vertical Split"},"statsCollection":{"items":[{"__typename":"EntityStat","sys":{"id":"13WJGtyLTYOmQ57DtRAh1v","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-cs-pricing-statis-average-ROI","name":"ROI moyen sur trois ans","value":"225 % de ROI"},{"__typename":"EntityStat","sys":{"id":"5mSqSjjuiFt7xkdDF5jUOi","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-cs-pricing-stats-payback-period","name":"Période de récupération","value":"\u003c 6 mois"},{"__typename":"EntityStat","sys":{"id":"3wlsz0sFNTNq8sut4OqpFa","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-cs-pricing-stats-reduce-handling-time","name":"Réduction du temps moyen de traitement","value":"30 %"}]}},{"__typename":"ComponentHeading","sys":{"id":"5uhesR1dM8StqRDCmMGg8T","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fd-pricing-heading-video","background":"White","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"65ZXNpFIn8KxIGtx7r8FKi","tags":[]},"internalName":"background-white","bgColour":"White"},"copy":{"__typename":"MoleculeCopy","sys":{"id":"3Xc5vWTmo2QFiqxqnzZA2N","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fd-pricing-heading-video-copy","eyebrow":"LANCEMENT DE PRODUIT 2024","heading":"Annonce de {%Freddy AI Agent%}"},"alignment":"Centered","reference":{"__typename":"ComponentVideo","sys":{"id":"3c6bUefDJhXHJpBQ81rCj5","tags":[]},"internalName":"fw-product-launches-hero-video","thumbnail":[{"id":"1A08F9AA-47C6-41E5-BD778C1568298F02","src":"https://dam.freshworks.com/m/51d835a47007dc36/webimage-freddy-ai-male-employee-video-thumbnail-1440x810.jpg","name":"freddy-ai-male-employee-video-thumbnail-1440x810","tags":[],"type":"image","width":2880,"height":1620,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":115542,"isPublic":1,"original":"https://dam.freshworks.com/m/51d835a47007dc36/original/freddy-ai-male-employee-video-thumbnail-1440x810.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/51d835a47007dc36/mini-freddy-ai-male-employee-video-thumbnail-1440x810.jpg","thul":"https://dam.freshworks.com/m/51d835a47007dc36/thul-freddy-ai-male-employee-video-thumbnail-1440x810.jpg","original":"https://dam.freshworks.com/m/51d835a47007dc36/original/freddy-ai-male-employee-video-thumbnail-1440x810.webp","webimage":"https://dam.freshworks.com/m/51d835a47007dc36/webimage-freddy-ai-male-employee-video-thumbnail-1440x810.jpg"},"dateCreated":"2024-10-22T06:10:06Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2024-10-22T06:10:06Z","datePublished":"2024-10-22T06:09:47Z","videoPreviewURLs":[],"textMetaproperties":[]}],"wistiaVideoId":"1aaa7oyoln","playButtonColor":"common-white","openInModal":false}},{"__typename":"ComponentTestimonials","sys":{"id":"7LocWIXuLU6w57Nfwho5tu","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-ai-powered-sales-freshsales-testimonails","copy":{"__typename":"MoleculeCopy","sys":{"id":"2wcY3d0pCosDzltF4D1WtK","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-ai-powered-sales-freshsales-testimonails-copy-copy1","heading":"Pourquoi les gens aiment-ils la Suite ?"},"testimonialCardsCollection":{"items":[{"__typename":"ComponentTestimonialCard","sys":{"id":"2PMrqlaN7P8mDClQS5skBO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-cs-pricing-testimonial-card-blue-nile","quote":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"« Vous avez beau avoir des agents géniaux et attentifs aux clients, s’ils ne disposent pas des outils qui permettent de répondre correctement aux demandes de ceux-ci, il leur sera difficile de personnaliser parfaitement l’interaction. »","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"person":{"__typename":"EntityPerson","sys":{"id":"38dPWTE0WPl20NqHrqHdUu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"fullName":"Mike Hopkins","role":"Vice-président Ventes et Service, Blue Nile","company":{"__typename":"EntityCompany","sys":{"id":"78cJVLnDu1huoArCZNZ9ec","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Bluenile_mh","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"3we7w9WeplQwLjxIUe8fYf","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bluenile-white-logo","alternateText":"Logo Bluenile"},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"5uIMHWhek8xqweFcATffWP","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bluenile-dark-grey-logo","alternateText":"bluenile-dark-grey-logo"}}},"image":{"__typename":"ComponentImage","sys":{"id":"2coNBLuXlxnw1FDrEdxBVp","tags":[]},"internalName":"fw-customers-card-bluenile","alternateText":"Blue Nile","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2024-06-06T19:14:33Z","dateModified":"2024-06-06T19:14:33Z","datePublished":"2024-06-06T19:13:23Z","description":null,"extension":["webp"],"fileSize":4274,"height":800,"id":"9401580C-5BAC-4060-8EC0D344B025078F","isPublic":0,"limited":0,"name":"blue-nile-logo-400x400","orientation":"square","original":null,"thumbnails":{"webimage":"https://dam.freshworks.com/m/7065d18ade17ee7d/webimage-blue-nile-logo-400x400.jpg","thul":"https://dam.freshworks.com/m/7065d18ade17ee7d/thul-blue-nile-logo-400x400.jpg","mini":"https://dam.freshworks.com/m/7065d18ade17ee7d/mini-blue-nile-logo-400x400.jpg"},"type":"image","watermarked":0,"width":800,"videoPreviewURLs":[],"tags":[],"textMetaproperties":[],"src":"https://dam.freshworks.com/m/7065d18ade17ee7d/webimage-blue-nile-logo-400x400.jpg"}]},"fullStoryUrl":"https://www.freshworks.com/customers/stories/blue-nile/","openUrlInNewTab":false,"background":"Primary Orange-100","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"1gDPaeh9exhAEDfWk5ry8l","tags":[]},"internalName":"background-primary-orange-100","bgColour":"Primary Orange-100"},"ctaLabel":"En savoir plus"}]},"contained":true},{"__typename":"ComponentTrustBar","sys":{"id":"1yCf32c6mXs5zj5v2nFkjo","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-trustbar","variant":"Scrolling","background":"White","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"65ZXNpFIn8KxIGtx7r8FKi","tags":[]},"internalName":"background-white","bgColour":"White"},"heading":"72,000+ entreprises du monde entier nous font confiance","companyCollection":{"items":[{"__typename":"EntityCompany","sys":{"id":"4PchKLj9csSjjaNlII7a3j","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"phonepe-trustbar","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"5ZrgQBSrGb9X8raoLxg15r","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-homepage-trustbar-image-phonepe-logo-white","title":"Logo PhonePe Light","alternateText":"Logo PhonePe","bynderImage":[{"id":"9859E0A5-9948-48D3-800A33BB177DABE4","src":"https://dam.freshworks.com/m/1de0b753ebeca44/webimage-PhonePe-Logo-100x50.jpg","name":"PhonePe-Logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2258,"isPublic":1,"original":"https://dam.freshworks.com/m/1de0b753ebeca44/original/PhonePe-Logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/1de0b753ebeca44/mini-PhonePe-Logo-100x50.jpg","thul":"https://dam.freshworks.com/m/1de0b753ebeca44/thul-PhonePe-Logo-100x50.jpg","original":"https://dam.freshworks.com/m/1de0b753ebeca44/original/PhonePe-Logo-100x50.webp","webimage":"https://dam.freshworks.com/m/1de0b753ebeca44/webimage-PhonePe-Logo-100x50.jpg"},"dateCreated":"2023-11-29T15:30:50Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-29T15:30:50Z","datePublished":"2023-11-29T15:29:01Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"5YW4mSHJr2UCLxgf0GZKDF","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-homepage-trustbar-image-phonepe-logo-dark","title":"PhonePe","alternateText":"PhonePe","bynderImage":[{"id":"9859E0A5-9948-48D3-800A33BB177DABE4","src":"https://dam.freshworks.com/m/1de0b753ebeca44/webimage-PhonePe-Logo-100x50.jpg","name":"PhonePe-Logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2258,"isPublic":1,"original":"https://dam.freshworks.com/m/1de0b753ebeca44/original/PhonePe-Logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/1de0b753ebeca44/mini-PhonePe-Logo-100x50.jpg","thul":"https://dam.freshworks.com/m/1de0b753ebeca44/thul-PhonePe-Logo-100x50.jpg","original":"https://dam.freshworks.com/m/1de0b753ebeca44/original/PhonePe-Logo-100x50.webp","webimage":"https://dam.freshworks.com/m/1de0b753ebeca44/webimage-PhonePe-Logo-100x50.jpg"},"dateCreated":"2023-11-29T15:30:50Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-29T15:30:50Z","datePublished":"2023-11-29T15:29:01Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"3iLHhEwWMI7JZacLof61Ko","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"trainline-trustbar","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"1pRZiFQJzgAJBLBnlVdoPE","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-homepage-trustbar-image-trainline-logo-white","title":"Logo Trainline Light","alternateText":"Logo Trainline ","bynderImage":[{"id":"92E09FBC-943F-475D-8F799E6F567EF421","src":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/webimage-Trainline-Logo-100x50.jpg","name":"Trainline-Logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2332,"isPublic":1,"original":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/original/Trainline-Logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/mini-Trainline-Logo-100x50.jpg","thul":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/thul-Trainline-Logo-100x50.jpg","original":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/original/Trainline-Logo-100x50.webp","webimage":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/webimage-Trainline-Logo-100x50.jpg"},"dateCreated":"2023-11-29T15:30:53Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-29T15:30:53Z","datePublished":"2023-11-29T15:29:01Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"5XpvXvjBFMXoCBkk2Teo4w","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-homepage-trustbar-image-trainline-logo-dark","alternateText":"trainline-logo-dark","bynderImage":[{"id":"92E09FBC-943F-475D-8F799E6F567EF421","src":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/webimage-Trainline-Logo-100x50.jpg","name":"Trainline-Logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2332,"isPublic":1,"original":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/original/Trainline-Logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/mini-Trainline-Logo-100x50.jpg","thul":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/thul-Trainline-Logo-100x50.jpg","original":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/original/Trainline-Logo-100x50.webp","webimage":"https://dam.freshworks.com/m/3d7d16fde9cbfc98/webimage-Trainline-Logo-100x50.jpg"},"dateCreated":"2023-11-29T15:30:53Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-29T15:30:53Z","datePublished":"2023-11-29T15:29:01Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"3QyMqreNsbcngrzSCXqTET","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentDE"]},"name":"company-bridgestone-logo (pricing)","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"4Ydg80cceEzrmOX7XvKEBA","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bridgestone-grey-logo","title":"Logo Bridgestone","alternateText":"Logo Bridgestone","bynderImage":[{"id":"BD93AC1D-2FCD-42A2-8E95E0737F72BA95","src":"https://dam.freshworks.com/m/62cb1bf2126c065/webimage-Bridgestone.jpg","name":"Bridgestone","tags":[],"type":"image","width":816,"height":102,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":16546,"isPublic":1,"original":"https://dam.freshworks.com/m/62cb1bf2126c065/original/Bridgestone.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/62cb1bf2126c065/mini-Bridgestone.jpg","thul":"https://dam.freshworks.com/m/62cb1bf2126c065/thul-Bridgestone.jpg","original":"https://dam.freshworks.com/m/62cb1bf2126c065/original/Bridgestone.webp","webimage":"https://dam.freshworks.com/m/62cb1bf2126c065/webimage-Bridgestone.jpg"},"dateCreated":"2023-01-25T09:53:40Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-06-09T06:00:22Z","datePublished":"2023-01-25T09:53:17Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"6XNczDBGHPykY9nHYblJO5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bridgestone-grey-logo","title":"Logo Bridgestone","alternateText":"Logo Bridgestone","bynderImage":[{"id":"BD93AC1D-2FCD-42A2-8E95E0737F72BA95","src":"https://dam.freshworks.com/m/62cb1bf2126c065/webimage-Bridgestone.jpg","name":"Bridgestone","tags":[],"type":"image","width":816,"height":102,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":16546,"isPublic":1,"original":"https://dam.freshworks.com/m/62cb1bf2126c065/original/Bridgestone.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/62cb1bf2126c065/mini-Bridgestone.jpg","thul":"https://dam.freshworks.com/m/62cb1bf2126c065/thul-Bridgestone.jpg","original":"https://dam.freshworks.com/m/62cb1bf2126c065/original/Bridgestone.webp","webimage":"https://dam.freshworks.com/m/62cb1bf2126c065/webimage-Bridgestone.jpg"},"dateCreated":"2023-01-25T09:53:40Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-06-09T06:00:22Z","datePublished":"2023-01-25T09:53:17Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"1fPX1dWg2vmTJMV9HdarEz","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Bluenile (prix)","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"6czI9oHZCA2yfaihGclRMi","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bluenile-white-logo","alternateText":"Logo Bluenile","bynderImage":[{"id":"E79B06B0-3040-4591-9CB7D1CB2A992050","src":"https://dam.freshworks.com/m/4cd37cf6f80f783c/webimage-bluenile-logo-100x50.jpg","name":"bluenile-logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2260,"isPublic":1,"original":"https://dam.freshworks.com/m/4cd37cf6f80f783c/original/bluenile-logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/4cd37cf6f80f783c/mini-bluenile-logo-100x50.jpg","thul":"https://dam.freshworks.com/m/4cd37cf6f80f783c/thul-bluenile-logo-100x50.jpg","original":"https://dam.freshworks.com/m/4cd37cf6f80f783c/original/bluenile-logo-100x50.webp","webimage":"https://dam.freshworks.com/m/4cd37cf6f80f783c/webimage-bluenile-logo-100x50.jpg"},"dateCreated":"2023-02-08T13:43:39Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-02-08T13:43:39Z","datePublished":"2023-02-08T13:42:50Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"6OLxIKQaoymtpIpKE0oHww","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"bluenile-dark-grey-logo","alternateText":"bluenile-dark-grey-logo","bynderImage":[{"id":"AAABA206-93AE-492F-9F844F4366D6A601","src":"https://dam.freshworks.com/m/6c12678c30e4321b/webimage-BlueNile-Logo-100x50.jpg","name":"BlueNile-Logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2460,"isPublic":0,"original":null,"copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/6c12678c30e4321b/mini-BlueNile-Logo-100x50.jpg","thul":"https://dam.freshworks.com/m/6c12678c30e4321b/thul-BlueNile-Logo-100x50.jpg","webimage":"https://dam.freshworks.com/m/6c12678c30e4321b/webimage-BlueNile-Logo-100x50.jpg"},"dateCreated":"2024-03-14T23:47:49Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2024-03-14T23:47:49Z","datePublished":"2024-03-14T23:46:57Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"1AOWf22WEJMRUvw8yrEpCg","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"MultiChoicer (tarification)","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"78NZ9FC9wCKbi42L4A7e0Q","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"customer-service-suite-trustbar-image-multichoice-logo-white","title":"Logo MultiChoice Light","alternateText":"Logo MultiChoice","bynderImage":[{"id":"4235B9B8-3D55-4488-B8C8E1F48D0DD86B","src":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/webimage-multichoice-logo-100x50.png","name":"multichoice-logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":4023,"isPublic":1,"original":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/original/multichoice-logo-100x50.png","copyright":null,"extension":["png"],"thumbnails":{"mini":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/mini-multichoice-logo-100x50.png","thul":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/thul-multichoice-logo-100x50.png","original":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/original/multichoice-logo-100x50.png","webimage":"https://dam.freshworks.com/m/60c1fc5ea6902c4c/webimage-multichoice-logo-100x50.png"},"dateCreated":"2023-07-24T10:26:14Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-07-24T10:26:14Z","datePublished":"2023-07-24T10:25:57Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"19VznmEyZ42SntZtqaZXEk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"customer-service-suite-trustbar-image-multichoice-logo-dark","title":"Multichoice","alternateText":"multichoice-logo-dark","bynderImage":[{"id":"4E65519B-D6D6-48C5-9F7049B28390492C","src":"https://dam.freshworks.com/m/9676f576322275f/webimage-multichoice-logo-100x50.jpg","name":"multichoice-logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":3982,"isPublic":0,"original":null,"copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/9676f576322275f/mini-multichoice-logo-100x50.jpg","thul":"https://dam.freshworks.com/m/9676f576322275f/thul-multichoice-logo-100x50.jpg","webimage":"https://dam.freshworks.com/m/9676f576322275f/webimage-multichoice-logo-100x50.jpg"},"dateCreated":"2024-03-14T23:47:48Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2024-03-14T23:47:48Z","datePublished":"2024-03-14T23:46:57Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"1Rc7wOy91uCRyDlYlo5lHz","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentDE"]},"name":"company-tata-digital (pricing)","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"5EKY6nW5WSFHoezOrw15A4","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"tata-digital-light-logo","alternateText":"Tata Digital","bynderImage":[{"id":"5072EB41-5DCB-4A02-8D3A10A206347FBA","src":"https://dam.freshworks.com/m/6386b91f2f65f580/webimage-tatadigital-logo-100x50.jpg","name":"tatadigital-logo-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2444,"isPublic":1,"original":"https://dam.freshworks.com/m/6386b91f2f65f580/original/tatadigital-logo-100x50.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/6386b91f2f65f580/mini-tatadigital-logo-100x50.jpg","thul":"https://dam.freshworks.com/m/6386b91f2f65f580/thul-tatadigital-logo-100x50.jpg","original":"https://dam.freshworks.com/m/6386b91f2f65f580/original/tatadigital-logo-100x50.webp","webimage":"https://dam.freshworks.com/m/6386b91f2f65f580/webimage-tatadigital-logo-100x50.jpg"},"dateCreated":"2024-06-07T00:58:08Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2024-06-07T00:58:08Z","datePublished":"2024-06-07T00:56:26Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"6UZ0KSOKhxXMvmtRO6LtAk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"company-tata-digital-dark-logo","alternateText":"Logo Tata Digital","bynderImage":[{"id":"E534DEFA-4A13-43AA-90C6B0BD92B7162F","src":"https://dam.freshworks.com/m/36f48d0a6a7d1a40/webimage-Tatadigital-logo-gray-100x50.jpg","name":"Tatadigital-logo-gray-100x50","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2950,"isPublic":0,"original":null,"copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/36f48d0a6a7d1a40/mini-Tatadigital-logo-gray-100x50.jpg","thul":"https://dam.freshworks.com/m/36f48d0a6a7d1a40/thul-Tatadigital-logo-gray-100x50.jpg","webimage":"https://dam.freshworks.com/m/36f48d0a6a7d1a40/webimage-Tatadigital-logo-gray-100x50.jpg"},"dateCreated":"2024-03-21T01:29:47Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2024-03-21T01:29:47Z","datePublished":"2024-03-21T01:29:37Z","videoPreviewURLs":[],"textMetaproperties":[]}]}},{"__typename":"EntityCompany","sys":{"id":"6NuK3AuIk6XAjgUdsrXYpb","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentDE"]},"name":"company-thomas-cook-logo-light (pricing)","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"1aEiE7ykXVmOj0sU2zLCFj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"company-thomas-cook-logo-light-image","alternateText":"Logo Thomas Cook","bynderImage":[{"id":"DF499813-84C5-489C-8E676F27BF27E137","src":"https://dam.freshworks.com/m/5db9963897ff873c/webimage-thomas-cook-stacked-logo-gray-100x50_1.jpg","name":"thomas-cook-stacked-logo-gray-100x50_1","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2804,"isPublic":1,"original":"https://dam.freshworks.com/m/5db9963897ff873c/original/thomas-cook-stacked-logo-gray-100x50_1.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/5db9963897ff873c/mini-thomas-cook-stacked-logo-gray-100x50_1.jpg","thul":"https://dam.freshworks.com/m/5db9963897ff873c/thul-thomas-cook-stacked-logo-gray-100x50_1.jpg","original":"https://dam.freshworks.com/m/5db9963897ff873c/original/thomas-cook-stacked-logo-gray-100x50_1.webp","webimage":"https://dam.freshworks.com/m/5db9963897ff873c/webimage-thomas-cook-stacked-logo-gray-100x50_1.jpg"},"dateCreated":"2023-11-30T08:56:44Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-30T08:56:44Z","datePublished":"2023-11-30T08:55:45Z","videoPreviewURLs":[],"textMetaproperties":[]}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"2UOfCz9LGNk2NAe7e6QYbV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"company-thomas-cook-logo-light-image","alternateText":"Logo Thomas Cook","bynderImage":[{"id":"DF499813-84C5-489C-8E676F27BF27E137","src":"https://dam.freshworks.com/m/5db9963897ff873c/webimage-thomas-cook-stacked-logo-gray-100x50_1.jpg","name":"thomas-cook-stacked-logo-gray-100x50_1","tags":[],"type":"image","width":200,"height":100,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":2804,"isPublic":1,"original":"https://dam.freshworks.com/m/5db9963897ff873c/original/thomas-cook-stacked-logo-gray-100x50_1.webp","copyright":null,"extension":["webp"],"thumbnails":{"mini":"https://dam.freshworks.com/m/5db9963897ff873c/mini-thomas-cook-stacked-logo-gray-100x50_1.jpg","thul":"https://dam.freshworks.com/m/5db9963897ff873c/thul-thomas-cook-stacked-logo-gray-100x50_1.jpg","original":"https://dam.freshworks.com/m/5db9963897ff873c/original/thomas-cook-stacked-logo-gray-100x50_1.webp","webimage":"https://dam.freshworks.com/m/5db9963897ff873c/webimage-thomas-cook-stacked-logo-gray-100x50_1.jpg"},"dateCreated":"2023-11-30T08:56:44Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2023-11-30T08:56:44Z","datePublished":"2023-11-30T08:55:45Z","videoPreviewURLs":[],"textMetaproperties":[]}]}}]}},{"__typename":"ComponentAccordion","sys":{"id":"1qcDh6ltEQ7FfaIbsxFa5F","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-customer-service-suite-pricing-accordion","copy":{"__typename":"MoleculeCopy","sys":{"id":"67orI4IQrZ3cvk5BqudkVf","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentIT"]},"internalName":"fw-fc-pricing-accordion-text","heading":"Foire aux questions (FAQ)"},"accordionItemsCollection":{"items":[{"__typename":"ComponentListItem","sys":{"id":"28pVcyvenQtcJ4HFSvAVx8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-1","title":"Comment fonctionne la période d’essai de 14 jours ?","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Lorsque vous vous inscrivez, vous avez immédiatement accès à notre forfait Enterprise pendant 14 jours. Nous vous avertissons avant la fin de votre période d’essai. Vous pouvez ensuite sélectionner un forfait et payer par carte bancaire pour continuer d’utiliser le produit. Si vous choisissez de ne pas continuer, votre compte sera suspendu.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"1MRsELOK545e6xXIHOUgev","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-2","title":"Puis-je passer à l’abonnement supérieur ou inférieur ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Oui, vous pouvez passer instantanément à l’abonnement supérieur. Pour passer à la gamme inférieure ou annuler votre abonnement, vous devez attendre la fin de l’abonnement actuel. Cliquez sur « Facturation » dans votre compte Freshdesk Omni pour modifier les détails de votre abonnement."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"3LcJFL4OjuEozlCXx9oqYv","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-3","title":"Mes données sont-elles protégées ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Nous prenons la sécurité très au sérieux et vous pouvez choisir votre datacenter dès le départ. Nos serveurs sont hébergés dans des datacenter réputés mondialement, protégés par des verrous biométriques et surveillés 24/24. Nos politiques sont conçues pour garantir que nos applications sont à jour avec les derniers correctifs de sécurité."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"7DR1K0nT3kVWVuD99zs6lV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-4","title":"Appliquez-vous des frais d’annulation ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Non. Freshchat est un service prépayé. Nous n’appliquons pas de frais d’annulation. Vous pouvez annuler le forfait quand vous le souhaitez, mais votre annulation ne prend effet qu’à la fin de l’abonnement en cours."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"53bPzreA7Cy0N6RqgKh2kG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-5","title":"Quels modes de paiement acceptez-vous ?","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Nous acceptons les cartes Visa, Mastercard, Discover et American Express. Nous n’acceptons pas PayPal. Nous n’acceptons pas les bons de commande par téléphone. Tous les paiements hors ligne sont facturés en USD.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"7dDMfzEanUgEPSMAa6RuX2","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-6","title":"Qu’est-ce que Freddy AI ?","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Freddy AI est une solution d’IA conviviale qui booste la productivité, encourage l’innovation et propose aux clients une expérience personnalisée grâce à ses capacités d’IA générative. Pour en savoir plus sur Freddy, ","nodeType":"text"},{"data":{"uri":"https://www.freshworks.com/freddy-ai/"},"content":[{"data":{},"marks":[],"value":"cliquez ici","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"3kLkP1X98YZnDqmnTfkfWN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-7","title":"Pourquoi un programme bêta de Freddy AI Insights ?","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Le programme bêta permet à une plus grande partie de nos clients de découvrir nos offres à base d’IA. Il nous donne aussi l’opportunité d’obtenir davantage de retours et donc d’affiner nos fonctionnalités avant leur lancement public.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"3qbYScMkUpdRueZY3GMB5V","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-9","title":"Qu’est-ce qu’une session dans Freddy AI Agent ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Une session de bot est une interaction unique entre un utilisateur final et un bot\n"}],"data":{},"nodeType":"paragraph"},{"content":[{"data":{},"marks":[],"nodeType":"text","value":"- E-mails : chaque réponse par e-mail est comptabilisée comme 1 session de bot"}],"data":{},"nodeType":"paragraph"},{"content":[{"data":{},"marks":[],"nodeType":"text","value":"- Contact téléphonique : chaque réponse vocale est comptabilisée comme 1 session de bot"}],"data":{},"nodeType":"paragraph"},{"content":[{"data":{},"marks":[],"nodeType":"text","value":"- Chat : toutes les interactions des utilisateurs finaux avec le bot dans les 24 heures suivant le démarrage de la session sont comptabilisées comme 1 session de bot"}],"data":{},"nodeType":"paragraph"},{"content":[{"data":{},"marks":[],"nodeType":"text","value":"- Seuls les bots et les fonctionnalités à base d’IA interagissant avec les clients consomment des sessions. Ceux qui interagissent avec les agents n'en consomment pas."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"24WG4DStsRkN97ECKcPJFn","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-10","title":"Est-ce que j’obtiens des séances gratuites sur n’importe quel forfait ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Nous vous offrons 500 sessions avec tous les forfaits payants pour vous permettre de tester les chatbots de Freddy AI Agent. Cette offre est valable une seule fois par compte. Une fois que vous en avez bénéficié, vous devrez acquérir les sessions supplémentaires dont vous avez besoin."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"5zISZe96pKiRZ3ikljNlnU","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-11","title":"Comment acheter d’autres sessions Freddy AI Agent ?","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Vous pouvez acheter autant de packs de sessions de bot que vous le souhaitez. La validité correspond à votre cycle de paiement. Par exemple, si vous choisissez un paiement trimestriel, vos sessions de bot expirent également à la fin du trimestre.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentListItem","sys":{"id":"20eDo4FJYFWl1YSgxXo7os","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-accordion-item-12","title":"Combien de contacts ai-je dans le cadre de mes forfaits ?","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Vous obtenez 100 contacts par compte et par mois pour le forfait gratuit. De même, vous pouvez obtenir 500 contacts par compte et par mois pour n’importe quel forfait payant."}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}}]},"variant":"Center Heading Double"},{"__typename":"ComponentHeading","sys":{"id":"IR9DfLiMsOfOBkK7pCqgS","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-customer-service-suite-pricing-link","background":"White","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"65ZXNpFIn8KxIGtx7r8FKi","tags":[]},"internalName":"background-white","bgColour":"White"},"copy":{"__typename":"MoleculeCopy","sys":{"id":"3ITEWM74NaKSFCgvZRjS1t","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-pdf-link","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{"uri":"https://dam.freshworks.com/m/4bf615e1eea87a7/original"},"content":[{"data":{},"marks":[],"value":"Télécharger la liste des prix","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"28oi3ONJhGOHAR7FrCUcAy","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freshbots","variant":"Pricing Default","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"4RCmwujnbItxjLv6shsION","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freshbots-plan","planDescription":"pour 1 000 sessions d’agent IA.","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Les chatbots sont disponibles dans tous les forfaits.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"Toutes les interactions sur les canaux Web entre un utilisateur final et un chatbot dans les 24 heures sont comptées comme une session de bot. Pour les bots sur d’autres canaux, y compris les e-mails et les appels vocaux, consultez les FAQ.","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"L’utilisation du chatbot sera signalée sur votre facturation habituelle.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"100","priceUsdAnnual":"100","priceInr":"7,999","priceInrAnnual":"7,999","priceGbp":"80","priceGbpAnnual":"80","priceAud":"150","priceAudAnnual":"150","priceEur":"100","priceEurAnnual":"100"}]},"heading":"L’agent IA par Freddy AI Agent","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Les sessions Freshbot vous permettent d’interagir avec les clients 24 heures sur 24 et 7 jours sur 7 sur tous les canaux Web."}],"data":{},"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"vfgRz5SMP2a1Xbf6tJmCi","linkType":"Entry","type":"Link","altId":"T5jYJCtGJOhTMIjRQtK499cZ"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"vfgRz5SMP2a1Xbf6tJmCi","altId":"T5jYJCtGJOhTMIjRQtK499cZ"},"internalName":"fw-fc-pricing-static-modal-popup1-btn","label":"Commencer l’essai gratuit","link":"https://www.freshworks.com/fr/live-chat-software/signup/?source=fdmpricing\u0026medium=fdmomniaddon","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"11RXYYt5ggW2DwfkEVm0rz","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-freddy-copilot","variant":"Pricing Default","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"4O6FYEU3FRhyDpwV0qGx52","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freddy-copilot-plan","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{"uri":"\u003cablank\u003ehttps://crmsupport.freshworks.com/en/support/solutions/articles/50000009124-freddy-ai-public-beta-effective-october-2023?cloud=freshchat\u0026_ga=2.118617353.1219379803.1699812349-1698550738.1683287178\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"En savoir plus sur les fonctionnalités et les tarifs","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible uniquement dans les forfaits ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Pro","nodeType":"text"},{"data":{},"marks":[],"value":" et ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Enterprise","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"35/agent/month, billed monthly","priceUsdAnnual":"29/agent/month, billed annually","priceInr":"2879/agent/month, billed monthly","priceInrAnnual":"2399/agent/month, billed annually","priceGbp":"28/agent/month, billed monthly","priceGbpAnnual":"23/agent/month, billed annually","priceAud":"54/agent/month, billed monthly","priceAudAnnual":"45/agent/month, billed annually","priceEur":"35/agent/month, billed monthly","priceEurAnnual":"29/agent/month, billed annually"}]},"heading":"Freddy AI Copilot","body":{"json":{"data":{},"nodeType":"document","content":[{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"7sBQeh8WbTzFiAU6JUUBLa","linkType":"Entry","type":"Link","altId":"646UdViCWa2CvyVzFVZLycKf"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"7sBQeh8WbTzFiAU6JUUBLa","altId":"646UdViCWa2CvyVzFVZLycKf"},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-freddy-copilot-btn","label":"Démarrer l’essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"43k6Mp1IvQWE9T1eCrMoST","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-freddy-insights","variant":"Pricing Default","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"5Vmd9yubb2uIgqM18P9vS1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freddy-insights-plan","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Achetez au moins une licence de Freddy AI Copilot pour obtenir un accès gratuit à durée limitée à la version bêta de Freddy AI Insights pour tous vos agents. ","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Actuellement disponible sur les forfaits Pro et Enterprise","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":" \n\n","nodeType":"text"},{"data":{"uri":"\u003cablank\u003ehttps://crmsupport.freshworks.com/en/support/solutions/articles/50000009124-freddy-ai-public-beta-effective-october-2023?cloud=freshchat\u0026_ga=2.23427132.767795657.1701024106-762188747.1700851289\u0026_gac=1.59886175.1701107308.CjwKCAiAmZGrBhAnEiwAo9qHiTKYaVxbSwWeaJ1JT3FIxwy2_yjEl6NiT6moVYrVuptTFU2wC2UvqRoCaBEQAvD_BwE\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"En savoir plus sur les fonctionnalités et les tarifs","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None"}]},"heading":"Freddy AI Insights","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"7sBQeh8WbTzFiAU6JUUBLa","linkType":"Entry","type":"Link","altId":"IdKEoX8L9I1lATiCshQxb3B7"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"7sBQeh8WbTzFiAU6JUUBLa","altId":"IdKEoX8L9I1lATiCshQxb3B7"},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-freddy-copilot-btn","label":"Démarrer l’essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"5WDq60OoTDfIEQkwXtjRZn","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-freshcaller","variant":"Pricing With Dropdown","dropdownLabel":"Sélectionnez votre forfait Freshdesk Omni pour connaître le coût du module complémentaire Freshcaller","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"17CLGgKgDH10bV8C3hguSL","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freshcaller-dropdown-growth","planName":"Growth","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise\n","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"15/agent/month, billed annually","priceUsdAnnual":"15/agent/month, billed annually","priceInr":"999/agent/month, billed annually","priceInrAnnual":"999/agent/month, billed annually","priceGbp":"12/agent/month, billed annually","priceGbpAnnual":"12/agent/month, billed annually","priceAud":"25/agent/month, billed annually","priceAudAnnual":"25/agent/month, billed annually","priceEur":"15/agent/month, billed annually","priceEurAnnual":"15/agent/month, billed annually"},{"__typename":"EntityPricingPlan","sys":{"id":"2A1AFlEIjAjVFd30x9W9wE","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freshcaller-dropdown-pro","planName":"Pro","cta":{"__typename":"ComponentButton","sys":{"id":"1XN9GLRAMSkNPDCcRTZcLI","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-pricing-card-grid-addon-freshcaller-plan-btn","label":"En savoir plus","hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false,"modalId":"fw-fc-pricing-static-modal-popup-freshcaller"},"planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise\n","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"39/agent/month, billed annually","priceUsdAnnual":"39/agent/month, billed annually","priceInr":"2,799/agent/month, billed annually","priceInrAnnual":"2,799/agent/month, billed annually","priceGbp":"29/agent/month, billed annually","priceGbpAnnual":"29/agent/month, billed annually","priceAud":"55/agent/month, billed annually","priceAudAnnual":"55/agent/month, billed annually","priceEur":"39/agent/month, billed annually","priceEurAnnual":"39/agent/month, billed annually"},{"__typename":"EntityPricingPlan","sys":{"id":"g3GrjNSuXrPqHYZEJQpiG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-freshcaller-dropdown-enterprise","planName":"Enterprise","cta":{"__typename":"ComponentButton","sys":{"id":"1XN9GLRAMSkNPDCcRTZcLI","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-pricing-card-grid-addon-freshcaller-plan-btn","label":"En savoir plus","hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false,"modalId":"fw-fc-pricing-static-modal-popup-freshcaller"},"planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise\n","nodeType":"text"},{"data":{},"marks":[],"value":"\n","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"69/agent/month, billed annually ","priceUsdAnnual":"69/agent/month, billed annually ","priceInr":"4,999/agent/month, billed annually ","priceInrAnnual":"4,999/agent/month, billed annually ","priceGbp":"55/agent/month, billed annually ","priceGbpAnnual":"55/agent/month, billed annually ","priceAud":"99/agent/month, billed annually ","priceAudAnnual":"99/agent/month, billed annually ","priceEur":"69/agent/month, billed annually ","priceEurAnnual":"69/agent/month, billed annually "}]},"heading":"Freshcaller","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Freshcaller est disponible sous la forme d’un module complémentaire dans tous les forfaits payants de Freshdesk Omni. Les clients accèdent au forfait équivalent de Freshcaller.","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"6xB6tBLVZELd4jNYlkIZrN","linkType":"Entry","type":"Link","altId":"Mdi2TYApGSsImd13Lz0DMy0p"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"6xB6tBLVZELd4jNYlkIZrN","altId":"Mdi2TYApGSsImd13Lz0DMy0p"},"internalName":"fw-fc-pricing-static-modal-popup-freshcaller-btn","label":"En savoir plus","link":"https://www.freshworks.com/fr/freshcaller-cloud-pbx/pricing/","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"20f39eToDbe7reiukQVbSo","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-day-passes","variant":"Pricing With Dropdown","dropdownLabel":"Sélectionnez votre forfait","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"4I8OfGX2BhywGr5WTGgrc5","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"cssuite-pricing-static-modal-popup-day-passes-dropdown-growth","planName":"Growth","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Un pass journalier est consommé dès qu’un agent occasionnel se connecte à votre compte et expire à la fin de la journée.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"5/pass","priceUsdAnnual":"5/pass","priceInr":"399/pass","priceInrAnnual":"399/pass","priceGbp":"4/pass","priceGbpAnnual":"4/pass","priceAud":"7/pass","priceAudAnnual":"7/pass","priceEur":"5/pass","priceEurAnnual":"5/pass"},{"__typename":"EntityPricingPlan","sys":{"id":"6d4MLSXpI3dU6574T7U9qR","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"cssuite-pricing-static-modal-popup-day-passes-dropdown-pro","planName":"Pro","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Un pass journalier est consommé dès qu’un agent occasionnel se connecte à votre compte et expire à la fin de la journée.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"10/pass","priceUsdAnnual":"10/pass","priceInr":"799/pass","priceInrAnnual":"799/pass","priceGbp":"8/pass","priceGbpAnnual":"8/pass","priceAud":"14/pass","priceAudAnnual":"14/pass","priceEur":"10/pass","priceEurAnnual":"10/pass"},{"__typename":"EntityPricingPlan","sys":{"id":"MNM2N98AJzcbTxjkWpwLJ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"cssuite-pricing-static-modal-popup-day-passes-dropdown-enterprise","planName":"Enterprise","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans les forfaits Growth, Pro et Enterprise","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Un pass journalier est consommé dès qu’un agent occasionnel se connecte à votre compte et expire à la fin de la journée.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"15/pass","priceUsdAnnual":"15/pass","priceInr":"1,199/pass","priceInrAnnual":"1,199/pass","priceGbp":"12/pass","priceGbpAnnual":"12/pass","priceAud":"21/pass","priceAudAnnual":"21/pass","priceEur":"15/pass","priceEurAnnual":"15/pass"}]},"heading":"Pass journaliers","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Les pass journaliers permettent à vos agents occasionnels d’accéder à votre compte pour une journée.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"5lVm4L3Hghm39itFnEfc7k","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-campaign","variant":"Pricing With Dropdown","dropdownLabel":"Sélectionnez le nombre de contacts par mois","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"2SOVKiTzTAVVkj3Fq3eEOp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-5k","planName":"5 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"100/month","priceUsdAnnual":"100/month","priceInr":"7,500/month","priceInrAnnual":"7,500/month","priceGbp":"75/month","priceGbpAnnual":"75/month","priceAud":"150/month","priceAudAnnual":"150/month","priceEur":"100/month","priceEurAnnual":"100/month"},{"__typename":"EntityPricingPlan","sys":{"id":"4zSWVsibfuzE3imUxsjygl","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-10k","planName":"10 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"200/month","priceUsdAnnual":"200/month","priceInr":"15,000/month","priceInrAnnual":"15,000/month","priceGbp":"150/month","priceGbpAnnual":"150/month","priceAud":"300/month","priceAudAnnual":"300/month","priceEur":"200/month","priceEurAnnual":"200/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1BOltKNu4HJZ2zfFr46NHF","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-15k","planName":"15 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"300/month","priceUsdAnnual":"300/month","priceInr":"22,500/month","priceInrAnnual":"22,500/month","priceGbp":"225/month","priceGbpAnnual":"225/month","priceAud":"450/month","priceAudAnnual":"450/month","priceEur":"300/month","priceEurAnnual":"300/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2YeoYSngFY1dH60IXoHguA","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-20k","planName":"20 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"400/month","priceUsdAnnual":"400/month","priceInr":"30,000/month","priceInrAnnual":"30,000/month","priceGbp":"300/month","priceGbpAnnual":"300/month","priceAud":"600/month","priceAudAnnual":"600/month","priceEur":"400/month","priceEurAnnual":"400/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1GrasZxk5c9ogJk1UpLx0Z","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-25k","planName":"25 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"500/month","priceUsdAnnual":"500/month","priceInr":"37,500/month","priceInrAnnual":"37,500/month","priceGbp":"375/month","priceGbpAnnual":"375/month","priceAud":"750/month","priceAudAnnual":"750/month","priceEur":"500/month","priceEurAnnual":"500/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2Puj3jL633JMmLkaUONEBH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-30k","planName":"30 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"575/month","priceUsdAnnual":"575/month","priceInr":"43,000/month","priceInrAnnual":"43,000/month","priceGbp":"435/month","priceGbpAnnual":"435/month","priceAud":"850/month","priceAudAnnual":"850/month","priceEur":"575/month","priceEurAnnual":"575/month"},{"__typename":"EntityPricingPlan","sys":{"id":"6OFqPNJBQb8Orw5GUqtWk8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-35k","planName":"35 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"650/month","priceUsdAnnual":"650/month","priceInr":"48,500/month","priceInrAnnual":"48,500/month","priceGbp":"495/month","priceGbpAnnual":"495/month","priceAud":"950/month","priceAudAnnual":"950/month","priceEur":"650/month","priceEurAnnual":"650/month"},{"__typename":"EntityPricingPlan","sys":{"id":"6aP58HG5TlUVGDyw7QMVWJ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-40k","planName":"40 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"725/month","priceUsdAnnual":"725/month","priceInr":"54,000/month","priceInrAnnual":"54,000/month","priceGbp":"555/month","priceGbpAnnual":"555/month","priceAud":"1050/month","priceAudAnnual":"1050/month","priceEur":"725/month","priceEurAnnual":"725/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1JT5pNdJ4nKtWfU1pt3J0q","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-45k","planName":"45 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"800/month","priceUsdAnnual":"800/month","priceInr":"59,500/month","priceInrAnnual":"59,500/month","priceGbp":"615/month","priceGbpAnnual":"615/month","priceAud":"1150/month","priceAudAnnual":"1150/month","priceEur":"800/month","priceEurAnnual":"800/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3FvLLNxuS7uW0gnR8DdU1o","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-50k","planName":"50 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"875/month","priceUsdAnnual":"875/month","priceInr":"65,000/month","priceInrAnnual":"65,000/month","priceGbp":"675/month","priceGbpAnnual":"675/month","priceAud":"1250/month","priceAudAnnual":"1250/month","priceEur":"875/month","priceEurAnnual":"875/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3TzID9vAphHnZsk49aGZLb","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-55k","planName":"55 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"950/month","priceUsdAnnual":"950/month","priceInr":"70,500/month","priceInrAnnual":"70,500/month","priceGbp":"735/month","priceGbpAnnual":"735/month","priceAud":"1350/month","priceAudAnnual":"1350/month","priceEur":"950/month","priceEurAnnual":"950/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5vb2AS0ZxyU1H5ZNsNVONr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-60k","planName":"60 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1025/month","priceUsdAnnual":"1025/month","priceInr":"76,000/month","priceInrAnnual":"76,000/month","priceGbp":"795/month","priceGbpAnnual":"795/month","priceAud":"1450/month","priceAudAnnual":"1450/month","priceEur":"1025/month","priceEurAnnual":"1025/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5ziot7jVJDvnPiyu7qU3Ef","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-65k","planName":"65 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1100/month","priceUsdAnnual":"1100/month","priceInr":"81,500/month","priceInrAnnual":"81,500/month","priceGbp":"855/month","priceGbpAnnual":"855/month","priceAud":"1550/month","priceAudAnnual":"1550/month","priceEur":"1100/month","priceEurAnnual":"1100/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2E8VgJDsYhRv9v5Gk58OSW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-70k","planName":"70 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1175/month","priceUsdAnnual":"1175/month","priceInr":"87,000/month","priceInrAnnual":"87,000/month","priceGbp":"915/month","priceGbpAnnual":"915/month","priceAud":"1650/month","priceAudAnnual":"1650/month","priceEur":"1175/month","priceEurAnnual":"1175/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5MPaSqYFLqh6rTwQyODPbr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-75k","planName":"75 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1250/month","priceUsdAnnual":"1250/month","priceInr":"92,500/month","priceInrAnnual":"92,500/month","priceGbp":"975/month","priceGbpAnnual":"975/month","priceAud":"1750/month","priceAudAnnual":"1750/month","priceEur":"1250/month","priceEurAnnual":"1250/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5PxXyd3DcBl8KFu1ZSgH7g","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-80k","planName":"80 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1325/month","priceUsdAnnual":"1325/month","priceInr":"98,000/month","priceInrAnnual":"98,000/month","priceGbp":"1035/month","priceGbpAnnual":"1035/month","priceAud":"1850/month","priceAudAnnual":"1850/month","priceEur":"1325/month","priceEurAnnual":"1325/month"},{"__typename":"EntityPricingPlan","sys":{"id":"14OoCkXbvjG4plpVK0CrOX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-85k","planName":"85 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1400/month","priceUsdAnnual":"1400/month","priceInr":"103,500/month","priceInrAnnual":"103,500/month","priceGbp":"1095/month","priceGbpAnnual":"1095/month","priceAud":"1950/month","priceAudAnnual":"1950/month","priceEur":"1400/month","priceEurAnnual":"1400/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5x0vFdbpS795lcw8581dfV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-90k","planName":"90 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1475/month","priceUsdAnnual":"1475/month","priceInr":"109,000/month","priceInrAnnual":"109,000/month","priceGbp":"1155/month","priceGbpAnnual":"1155/month","priceAud":"2050/month","priceAudAnnual":"2050/month","priceEur":"1475/month","priceEurAnnual":"1475/month"},{"__typename":"EntityPricingPlan","sys":{"id":"4HrOoFBZdNHwhGnspFTHIB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-95k","planName":"95 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1550/month","priceUsdAnnual":"1550/month","priceInr":"114,500/month","priceInrAnnual":"114,500/month","priceGbp":"1215/month","priceGbpAnnual":"1215/month","priceAud":"2150/month","priceAudAnnual":"2150/month","priceEur":"1550/month","priceEurAnnual":"1550/month"},{"__typename":"EntityPricingPlan","sys":{"id":"52UfisueVgYKiwOch9p0UO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-1lakh","planName":"100 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1625/month","priceUsdAnnual":"1625/month","priceInr":"120,000/month","priceInrAnnual":"120,000/month","priceGbp":"1275/month","priceGbpAnnual":"1275/month","priceAud":"2250/month","priceAudAnnual":"2250/month","priceEur":"1625/month","priceEurAnnual":"1625/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3Bg9juzdmJusNkT7WmAISL","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-more-than-1lakh","planName":"Plus de 100 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Pour les demandes supérieures à 100 000 contacts, inscrivez-vous pour obtenir un compte et contactez votre gestionnaire de compte.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None"}]},"heading":"contacts","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Achetez des contacts supplémentaires pour envoyer des campagnes proactives sur WhatsApp, par e-mail et par SMS"}],"data":{},"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"12MZTRJYEDRlCFtWO02g0I","linkType":"Entry","type":"Link","altId":"AjWED2hiNGCxfn7N1D0NfY3b"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"12MZTRJYEDRlCFtWO02g0I","altId":"AjWED2hiNGCxfn7N1D0NfY3b"},"internalName":"fw-fc-pricing-static-modal-popup4-btn","label":"S’inscrire","link":"https://www.freshworks.com/fr/live-chat-software/signup/?source=fdmpricing\u0026medium=fdmomniaddon","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentHeading","sys":{"id":"2n2x7hOBYRx5ZAPUXaiUcv","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-freshservice-heading-overview","background":"Dark Gradient","backgroundColour":{"__typename":"BackgroundColor","sys":{"id":"6YHbKfx0Yl5OaZQ2ZVlo7w","tags":[]},"internalName":"background-dark-gradient","bgColour":"Dark Gradient"},"copy":{"__typename":"MoleculeCopy","sys":{"id":"67WkRkdH9RZSx5GNWkYca9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-freshservice-heading-overview-copy","heading":"Testez notre Freshdesk Omni tout-en-un","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Commencez votre essai gratuit dès aujourd’hui. Aucune carte bancaire requise."}],"data":{},"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"6dFKoTaCGVvqM3589UBfjT","linkType":"Entry","type":"Link","altId":"c3iW4BCJsZ3b15zQXeSd3BE8"}}}},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"8hg31301RL00NHS2BoERa","linkType":"Entry","type":"Link","altId":"vr8BXPM3hi85HWR28CdAqIFa"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"6dFKoTaCGVvqM3589UBfjT","altId":"c3iW4BCJsZ3b15zQXeSd3BE8"},"internalName":"fw-cs-pricing-try-free-btn-cta","label":"Essai gratuit","link":"https://www.freshworks.com/fr/freshdesk/omni/signup/","openUrlInNewTab":false,"hierarchy":"Primary Color","rainbowHover":false,"showUrlInIframe":false},{"__typename":"ComponentButton","sys":{"id":"8hg31301RL00NHS2BoERa","altId":"vr8BXPM3hi85HWR28CdAqIFa"},"internalName":"fw-cs-pricing-demo-btn-cta","label":"Demander une démo","link":"https://www.freshworks.com/fr/freshdesk/omni/demo-request/","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},"alignment":"Centered"},{"__typename":"ComponentStaticModalPopup","sys":{"id":"45XFGB49kNA2BzNUdBPzsG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pricing-static-modal-popup-connector-app-tasks","variant":"Pricing Default","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"62NFYsxUMXF2y8KzwmYK5y","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pricing-static-modal-popup-connector-app-tasks-plan","planDescription":"Crédit unique gratuit de 500 tâches","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"5k tâches par pack valables jusqu’au cycle de facturation","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"},{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Récurrent avec cycle de facturation","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"list-item"}],"nodeType":"unordered-list"},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"80","priceUsdAnnual":"80","priceInr":"6,640","priceInrAnnual":"6,640","priceGbp":"65","priceGbpAnnual":"65","priceAud":"120","priceAudAnnual":"120","priceEur":"80","priceEurAnnual":"80"}]},"heading":"Tâches Connector Apps","body":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[{"type":"italic"}],"value":"Créez, automatisez et rationalisez les flux de travail de bout en bout entre votre compte et les intégrations tierces.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"6LgHCuAsfz2ECIONoJNRa4","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"cssuite-pricing-static-modal-popup-day-freshsales","variant":"Pricing With Dropdown","dropdownLabel":"Sélectionnez votre forfait Freshdesk Omni","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"DfH1Km9s0sEJvBv5CKaGO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pricing-static-modal-popup-freshsales-dropdown-growth","planName":"Growth","highlight":false,"subProduct":"None","priceUsd":"11/user/month, billed monthly","priceUsdAnnual":"9/user/month, billed annually","priceInr":"899/user/month, billed monthly","priceInrAnnual":"749/user/month, billed annually","priceGbp":"9/user/month, billed monthly","priceGbpAnnual":"7/user/month, billed annually","priceAud":"18/user/month, billed monthly","priceAudAnnual":"15/user/month, billed annually","priceEur":"11/user/month, billed monthly","priceEurAnnual":"9/user/month, billed annually"},{"__typename":"EntityPricingPlan","sys":{"id":"6Y6y4h2BuH8emWsE5KOsz0","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pricing-static-modal-popup-freshsales-dropdown-pro","planName":"Pro","highlight":false,"subProduct":"None","priceUsd":"47/user/month, billed monthly","priceUsdAnnual":"39/user/month, billed annually","priceInr":"3,889/user/month, billed monthly","priceInrAnnual":"3,239/user/month, billed annually","priceGbp":"35/user/month, billed monthly","priceGbpAnnual":"29/user/month, billed annually","priceAud":"70/user/month, billed monthly","priceAudAnnual":"59/user/month, billed annually","priceEur":"47/user/month, billed monthly","priceEurAnnual":"39/user/month, billed annually"},{"__typename":"EntityPricingPlan","sys":{"id":"KmxHYUCgCnKiKbhEIZ0zs","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"css-pricing-static-modal-popup-freshsales-dropdown-enterprise","planName":"Enterprise","highlight":false,"subProduct":"None","priceUsd":"71/user/month, billed monthly","priceUsdAnnual":"59/user/month, billed annually","priceInr":"5,879/user/month, billed monthly","priceInrAnnual":"4,899/user/month, billed annually","priceGbp":"59/user/month, billed monthly","priceGbpAnnual":"49/user/month, billed annually","priceAud":"106/user/month, billed monthly","priceAudAnnual":"89/user/month, billed annually","priceEur":"71/user/month, billed monthly","priceEurAnnual":"59/user/month, billed annually"}]},"heading":"Freshsales","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Freshsales est disponible sous la forme d’un module complémentaire dans tous les forfaits payants de Freshdesk Omni. Les clients accèdent au forfait équivalent de Freshsales."}],"data":{},"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"tjLbqNHTBJHWVK2pmWuF5","linkType":"Entry","type":"Link","altId":"qKVAoj02YflaEp2QndPqQL1b"}}}}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"tjLbqNHTBJHWVK2pmWuF5","altId":"qKVAoj02YflaEp2QndPqQL1b"},"internalName":"cssuite-pricing-static-modal-popup-freshsales-btn","label":"S’inscrire","link":"https://www.freshworks.com/fr/crm/signup/","hierarchy":"Primary Purple","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}}},{"__typename":"ComponentStaticModalPopup","sys":{"id":"5OwQ3f3kyW8mcqLlUR1Cdr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-customer-service-suite-pricing-static-modal-popup-campaign-TABLE","variant":"Pricing With Dropdown","dropdownLabel":"Sélectionnez le nombre de contacts par mois","pricingCollection":{"items":[{"__typename":"EntityPricingPlan","sys":{"id":"2SOVKiTzTAVVkj3Fq3eEOp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-5k","planName":"5 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"100/month","priceUsdAnnual":"100/month","priceInr":"7,500/month","priceInrAnnual":"7,500/month","priceGbp":"75/month","priceGbpAnnual":"75/month","priceAud":"150/month","priceAudAnnual":"150/month","priceEur":"100/month","priceEurAnnual":"100/month"},{"__typename":"EntityPricingPlan","sys":{"id":"4zSWVsibfuzE3imUxsjygl","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-10k","planName":"10 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"200/month","priceUsdAnnual":"200/month","priceInr":"15,000/month","priceInrAnnual":"15,000/month","priceGbp":"150/month","priceGbpAnnual":"150/month","priceAud":"300/month","priceAudAnnual":"300/month","priceEur":"200/month","priceEurAnnual":"200/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1BOltKNu4HJZ2zfFr46NHF","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-15k","planName":"15 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"300/month","priceUsdAnnual":"300/month","priceInr":"22,500/month","priceInrAnnual":"22,500/month","priceGbp":"225/month","priceGbpAnnual":"225/month","priceAud":"450/month","priceAudAnnual":"450/month","priceEur":"300/month","priceEurAnnual":"300/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2YeoYSngFY1dH60IXoHguA","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-20k","planName":"20 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"400/month","priceUsdAnnual":"400/month","priceInr":"30,000/month","priceInrAnnual":"30,000/month","priceGbp":"300/month","priceGbpAnnual":"300/month","priceAud":"600/month","priceAudAnnual":"600/month","priceEur":"400/month","priceEurAnnual":"400/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1GrasZxk5c9ogJk1UpLx0Z","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-25k","planName":"25 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"500/month","priceUsdAnnual":"500/month","priceInr":"37,500/month","priceInrAnnual":"37,500/month","priceGbp":"375/month","priceGbpAnnual":"375/month","priceAud":"750/month","priceAudAnnual":"750/month","priceEur":"500/month","priceEurAnnual":"500/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2Puj3jL633JMmLkaUONEBH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-30k","planName":"30 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"575/month","priceUsdAnnual":"575/month","priceInr":"43,000/month","priceInrAnnual":"43,000/month","priceGbp":"435/month","priceGbpAnnual":"435/month","priceAud":"850/month","priceAudAnnual":"850/month","priceEur":"575/month","priceEurAnnual":"575/month"},{"__typename":"EntityPricingPlan","sys":{"id":"6OFqPNJBQb8Orw5GUqtWk8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-35k","planName":"35 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"650/month","priceUsdAnnual":"650/month","priceInr":"48,500/month","priceInrAnnual":"48,500/month","priceGbp":"495/month","priceGbpAnnual":"495/month","priceAud":"950/month","priceAudAnnual":"950/month","priceEur":"650/month","priceEurAnnual":"650/month"},{"__typename":"EntityPricingPlan","sys":{"id":"6aP58HG5TlUVGDyw7QMVWJ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-40k","planName":"40 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"725/month","priceUsdAnnual":"725/month","priceInr":"54,000/month","priceInrAnnual":"54,000/month","priceGbp":"555/month","priceGbpAnnual":"555/month","priceAud":"1050/month","priceAudAnnual":"1050/month","priceEur":"725/month","priceEurAnnual":"725/month"},{"__typename":"EntityPricingPlan","sys":{"id":"1JT5pNdJ4nKtWfU1pt3J0q","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-45k","planName":"45 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"800/month","priceUsdAnnual":"800/month","priceInr":"59,500/month","priceInrAnnual":"59,500/month","priceGbp":"615/month","priceGbpAnnual":"615/month","priceAud":"1150/month","priceAudAnnual":"1150/month","priceEur":"800/month","priceEurAnnual":"800/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3FvLLNxuS7uW0gnR8DdU1o","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-50k","planName":"50 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"875/month","priceUsdAnnual":"875/month","priceInr":"65,000/month","priceInrAnnual":"65,000/month","priceGbp":"675/month","priceGbpAnnual":"675/month","priceAud":"1250/month","priceAudAnnual":"1250/month","priceEur":"875/month","priceEurAnnual":"875/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3TzID9vAphHnZsk49aGZLb","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-55k","planName":"55 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"950/month","priceUsdAnnual":"950/month","priceInr":"70,500/month","priceInrAnnual":"70,500/month","priceGbp":"735/month","priceGbpAnnual":"735/month","priceAud":"1350/month","priceAudAnnual":"1350/month","priceEur":"950/month","priceEurAnnual":"950/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5vb2AS0ZxyU1H5ZNsNVONr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-60k","planName":"60 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1025/month","priceUsdAnnual":"1025/month","priceInr":"76,000/month","priceInrAnnual":"76,000/month","priceGbp":"795/month","priceGbpAnnual":"795/month","priceAud":"1450/month","priceAudAnnual":"1450/month","priceEur":"1025/month","priceEurAnnual":"1025/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5ziot7jVJDvnPiyu7qU3Ef","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-65k","planName":"65 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1100/month","priceUsdAnnual":"1100/month","priceInr":"81,500/month","priceInrAnnual":"81,500/month","priceGbp":"855/month","priceGbpAnnual":"855/month","priceAud":"1550/month","priceAudAnnual":"1550/month","priceEur":"1100/month","priceEurAnnual":"1100/month"},{"__typename":"EntityPricingPlan","sys":{"id":"2E8VgJDsYhRv9v5Gk58OSW","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-70k","planName":"70 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1175/month","priceUsdAnnual":"1175/month","priceInr":"87,000/month","priceInrAnnual":"87,000/month","priceGbp":"915/month","priceGbpAnnual":"915/month","priceAud":"1650/month","priceAudAnnual":"1650/month","priceEur":"1175/month","priceEurAnnual":"1175/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5MPaSqYFLqh6rTwQyODPbr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-75k","planName":"75 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1250/month","priceUsdAnnual":"1250/month","priceInr":"92,500/month","priceInrAnnual":"92,500/month","priceGbp":"975/month","priceGbpAnnual":"975/month","priceAud":"1750/month","priceAudAnnual":"1750/month","priceEur":"1250/month","priceEurAnnual":"1250/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5PxXyd3DcBl8KFu1ZSgH7g","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-80k","planName":"80 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1325/month","priceUsdAnnual":"1325/month","priceInr":"98,000/month","priceInrAnnual":"98,000/month","priceGbp":"1035/month","priceGbpAnnual":"1035/month","priceAud":"1850/month","priceAudAnnual":"1850/month","priceEur":"1325/month","priceEurAnnual":"1325/month"},{"__typename":"EntityPricingPlan","sys":{"id":"14OoCkXbvjG4plpVK0CrOX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-85k","planName":"85 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1400/month","priceUsdAnnual":"1400/month","priceInr":"103,500/month","priceInrAnnual":"103,500/month","priceGbp":"1095/month","priceGbpAnnual":"1095/month","priceAud":"1950/month","priceAudAnnual":"1950/month","priceEur":"1400/month","priceEurAnnual":"1400/month"},{"__typename":"EntityPricingPlan","sys":{"id":"5x0vFdbpS795lcw8581dfV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-90k","planName":"90 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1475/month","priceUsdAnnual":"1475/month","priceInr":"109,000/month","priceInrAnnual":"109,000/month","priceGbp":"1155/month","priceGbpAnnual":"1155/month","priceAud":"2050/month","priceAudAnnual":"2050/month","priceEur":"1475/month","priceEurAnnual":"1475/month"},{"__typename":"EntityPricingPlan","sys":{"id":"4HrOoFBZdNHwhGnspFTHIB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-95k","planName":"95 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1550/month","priceUsdAnnual":"1550/month","priceInr":"114,500/month","priceInrAnnual":"114,500/month","priceGbp":"1215/month","priceGbpAnnual":"1215/month","priceAud":"2150/month","priceAudAnnual":"2150/month","priceEur":"1550/month","priceEurAnnual":"1550/month"},{"__typename":"EntityPricingPlan","sys":{"id":"52UfisueVgYKiwOch9p0UO","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-1lakh","planName":"100 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Disponible dans tous les forfaits payants","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None","priceUsd":"1625/month","priceUsdAnnual":"1625/month","priceInr":"120,000/month","priceInrAnnual":"120,000/month","priceGbp":"1275/month","priceGbpAnnual":"1275/month","priceAud":"2250/month","priceAudAnnual":"2250/month","priceEur":"1625/month","priceEurAnnual":"1625/month"},{"__typename":"EntityPricingPlan","sys":{"id":"3Bg9juzdmJusNkT7WmAISL","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-fc-pricing-static-modal-popup-campaign-dropdown-more-than-1lakh","planName":"Plus de 100 000 contacts","planFeatures":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Pour les demandes supérieures à 100 000 contacts, inscrivez-vous pour obtenir un compte et contactez votre gestionnaire de compte.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"highlight":false,"subProduct":"None"}]},"heading":"contacts","body":{"json":{"data":{},"nodeType":"document","content":[{"content":[{"data":{},"marks":[],"nodeType":"text","value":"Achetez des contacts supplémentaires pour envoyer des campagnes proactives sur WhatsApp, par e-mail et par SMS"}],"data":{},"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}}}]},"pageTags":[{"id":"customerServiceSuite","name":"customerServiceSuite"},{"id":"pageTypePricing","name":"pageTypePricing"},{"id":"TranslationDoneDE","name":"TranslationDoneDE"},{"id":"TranslationDoneES419","name":"TranslationDoneES419"},{"id":"TranslationDoneESES","name":"TranslationDoneESES"},{"id":"TranslationDoneFRFR","name":"TranslationDoneFRFR"},{"id":"TranslationDoneNL","name":"TranslationDoneNL"},{"id":"TranslationDonePTBR","name":"TranslationDonePTBR"},{"id":"TranslationDoneSV","name":"TranslationDoneSV"}]},"headerData":{"__typename":"ComponentHeader","sys":{"id":"NaKBZ9lFiAkLZzL2jQm45","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentNL","TranslationSentPL","TranslationSentPTBR","TranslationSentSV","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"fw-global-nav","callToAction":{"__typename":"ComponentButton","sys":{"id":"3kNy8c8HIcUbKiNbqQneLq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-btn-free-trial","label":"Essai gratuit","link":"https://www.freshworks.com/fr/products/","hierarchy":"Secondary Outline","rainbowHover":true},"callToActionMobile":{"__typename":"ComponentButton","sys":{"id":"6kHI9RjJGpewVdneXsPDQt","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-homepage-hero-button1","label":"Demander un essai gratuit","link":"https://www.freshworks.com/fr/products/","hierarchy":"Primary Purple","rainbowHover":true},"navigationLinksCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"1XoWRrtsv5IAWdtsSIJcxG","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-products","label":"Produits","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"50cgroJBzzXB30lcFQ93XF","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-products-software","label":"Logiciel","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"261yRAU20qr3KicmKXddU9","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Software-Freshdesk","label":"Freshdesk","description":"Une assistance et un service simplifiés pour le plaisir des clients et des agents","link":"https://www.freshworks.com/fr/freshdesk"},{"__typename":"MenuItem","sys":{"id":"4Qd6a1WqSQNPB0TLDLQ7tP","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Software-Freshservice","label":"Freshservice","description":"Gestion moderne et intuitive des services informatiques","link":"https://www.freshworks.com/fr/freshservice/"},{"__typename":"MenuItem","sys":{"id":"39ARNHAl1lnQGirr1iXnEr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Software-suite","label":"Freshdesk Omni","description":"La solution tout-en-un pilotée par l’IA générative","link":"https://www.freshworks.com/fr/freshdesk/omni/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"2OCIwNHs8MDCjJKm2zSO4S","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Software-Freshsales","label":"Freshsales","description":"Générez des revenus grâce à un CRM facile à utiliser et alimenté par l’IA","link":"https://www.freshworks.com/fr/crm/sales/"},{"__typename":"MenuItem","sys":{"id":"1xOrdAMF1w3gXuk4AmuXGt","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Products-Software-Freshchat","label":"Freshchat","description":"Chat en direct et bots alimentés par l’IA sur tous les canaux de messagerie","link":"https://www.freshworks.com/fr/live-chat-software/"},{"__typename":"MenuItem","sys":{"id":"58oMTIjKCrPyP29cFgwQpe","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Software-Freshmarketer ","label":"Freshmarketer","description":"Campagnes de marketing multicanal pour le commerce électronique","link":"https://www.freshworks.com/fr/crm/marketing/"}]},"button":{"__typename":"ComponentButton","sys":{"id":"67mx29SJrbyhogN1bQM7N4","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-btn-products-software-view-all-products","label":"Tous les produits et versions d’essai","link":"https://www.freshworks.com/fr/products/","hierarchy":"Link Color","rainbowHover":false}},{"__typename":"MenuItem","sys":{"id":"1fPb5qR3dNn6JTmYWkV40e","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-global-nav-products-solutions","label":"Solutions","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"1aUkSORNCjK5G1ABRPTNSK","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-global-nav-products-solutions-customer-service","label":"Service et support client","link":"https://www.freshworks.com/fr/customer-service-solutions/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"3NXhxf34JVnR5bn0jv4vvX","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Solutions-IT-Service-Mgmt","label":"Gestion des services informatiques","link":"https://www.freshworks.com/fr/it-solutions/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"6mtRsliICvG049ZLhOHWEq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Solutions-Conversational-Engagement","label":"La conversation comme outil d’engagement","link":"https://www.freshworks.com/fr/conversational-engagement/"},{"__typename":"MenuItem","sys":{"id":"1sByvYNvXf0WuK7An2pl6i","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-global-nav-products-solutions-marketing-automation","label":"Automatisation du marketing","link":"https://www.freshworks.com/fr/crm/marketing/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"3j5mjHA9qAMJFvJxNeBRVN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-global-nav-products-solutions-enterprise-mgmt","label":"Gestion des services d’entreprise","link":"https://www.freshworks.com/fr/freshservice/enterprise-service-management/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"386t7bQ0vqG4pFSOPbMXGk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"fw-global-nav-products-solutions-sales-automation","label":"Automatisation des ventes","link":"https://www.freshworks.com/fr/crm/sales/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"3iDzK9B88wN01z1SMJpFF4","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Products-Solutions-Customer-Relationship-Management","label":"Gestion de la relation client","link":"https://www.freshworks.com/fr/crm-platform/"}]}}]}},{"__typename":"MenuItem","sys":{"id":"4YMmoKszYMf0BOMVbL3rgn","tags":["TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform","label":"Plateforme","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"6ODB0Geilw0vcXgfeBzAyY","tags":["TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"FW-Global-Nav-Platform-Links","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"ESsFCBMRnXC49CQjoAcQa","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-Overview","label":"Aperçu","link":"https://www.freshworks.com/fr/platform/"},{"__typename":"MenuItem","sys":{"id":"1wd3MgwrWfA1kW93rz0gdI","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-integration","label":"Intégrations","link":"https://www.freshworks.com/platform/integrations/","openUrlInNewTab":false,"blogFormat":false},{"__typename":"MenuItem","sys":{"id":"1WbyvoEN1jp1cNHBvevLFr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-AI-Capabilities","label":"Fonctions basées sur l’IA","link":"https://www.freshworks.com/freshdesk/omni/freddy-ai-automation/"},{"__typename":"MenuItem","sys":{"id":"3dIfyHxGdsyStfXtr0LtmZ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-platform-latest-innovations","label":"Dernières innovations","link":"https://www.freshworks.com/freshservice/product-updates/","blogFormat":false}]}},{"__typename":"MenuItem","sys":{"id":"FtMcgTe4o4zpF9NfLjdTG","tags":["TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"FW-Global-Nav-Platform-Integrations","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"41pGD472D9RCY8tAEe0shs","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-Integrations-App-Marketplace","label":"Place de marché des applications","link":"https://www.freshworks.com/apps/"},{"__typename":"MenuItem","sys":{"id":"7z837f7wef7vHsj2aEm6VE","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-Integrations-Developers","label":"Développeurs","link":"https://developers.freshworks.com/"},{"__typename":"MenuItem","sys":{"id":"3TNmC0deT5Yqj12nXMzdxb","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-Integrations-Technical-Alliances","label":"Alliances techniques","link":"https://www.freshworks.com/platform/technology-alliances/"}]}},{"__typename":"MenuItem","sys":{"id":"6Ww4lLF3aZLXgDhM2TQUab","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Platform-Card-Whats-New","label":"Actualité","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"Mrz3n5L3U5Pn4ut24hIQp","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES"]},"internalName":"fw-global-nav-platform-ai-product-launches","label":"Faites l'expérience d'un support client optimisé par l'IA","description":"Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.","link":"https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard\u0026utm_medium=website\u0026utm_campaign=ThisIsRealAI\u0026utm_content=landingpage#","openUrlInNewTab":false,"image":{"__typename":"ComponentImage","sys":{"id":"4CJfOB0fhCTcJDaoeI2d6n","tags":[]},"internalName":"fw-global-nav-platform-ai-product-launches-image","alternateText":"AI product launches","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2024-10-23T04:56:19Z","dateModified":"2024-10-23T04:56:19Z","datePublished":"2024-10-23T04:55:55Z","description":null,"extension":["webp"],"fileSize":11826,"height":320,"id":"9FEE27C1-AD1B-4CB7-A43DD90556510B17","isPublic":1,"limited":0,"name":"global-nav-card-freddy-ai-launch-284x160","orientation":"landscape","original":"https://dam.freshworks.com/m/12b7a76fe14fa07b/original/global-nav-card-freddy-ai-launch-284x160.webp","thumbnails":{"webimage":"https://dam.freshworks.com/m/12b7a76fe14fa07b/webimage-global-nav-card-freddy-ai-launch-284x160.jpg","thul":"https://dam.freshworks.com/m/12b7a76fe14fa07b/thul-global-nav-card-freddy-ai-launch-284x160.jpg","original":"https://dam.freshworks.com/m/12b7a76fe14fa07b/original/global-nav-card-freddy-ai-launch-284x160.webp","mini":"https://dam.freshworks.com/m/12b7a76fe14fa07b/mini-global-nav-card-freddy-ai-launch-284x160.jpg"},"type":"image","watermarked":0,"width":568,"videoPreviewURLs":[],"tags":[],"textMetaproperties":[],"src":"https://dam.freshworks.com/m/12b7a76fe14fa07b/webimage-global-nav-card-freddy-ai-launch-284x160.jpg"}]},"button":{"__typename":"ComponentButton","sys":{"id":"6s71Rz0q86lWFfPmDNRpc1","tags":[]},"internalName":"fw-global-nav-platform-ai-product-launches-btn","label":"Learn more","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false},"blogFormat":false},{"__typename":"MenuItem","sys":{"id":"1wZVVE3C0f93aUxbovWD15","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES"]},"internalName":"fw-global-nav-platform-ai-summit","label":"Faites l'expérience d'un support client optimisé par l'IA","description":"Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.","link":"https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard\u0026utm_medium=website\u0026utm_campaign=ThisIsRealAI\u0026utm_content=landingpage#","openUrlInNewTab":false,"image":{"__typename":"ComponentImage","sys":{"id":"7E2Ova25sXFthh8QXDF6nr","tags":[]},"internalName":"fw-global-nav-platform-ai-summit-image","alternateText":"AI Summit","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2024-10-29T06:10:03Z","dateModified":"2024-10-29T06:10:03Z","datePublished":"2024-10-29T05:57:08Z","description":null,"extension":["webp"],"fileSize":10452,"height":644,"id":"0E390063-C553-4C97-853217CF175FFE2A","isPublic":1,"limited":0,"name":"AI-summit-Nav","orientation":"landscape","original":"https://dam.freshworks.com/m/188eae4364f38e41/original/AI-summit-Nav.webp","thumbnails":{"webimage":"https://dam.freshworks.com/m/188eae4364f38e41/webimage-AI-summit-Nav.jpg","thul":"https://dam.freshworks.com/m/188eae4364f38e41/thul-AI-summit-Nav.jpg","original":"https://dam.freshworks.com/m/188eae4364f38e41/original/AI-summit-Nav.webp","mini":"https://dam.freshworks.com/m/188eae4364f38e41/mini-AI-summit-Nav.jpg"},"type":"image","watermarked":0,"width":1120,"videoPreviewURLs":[],"tags":[],"textMetaproperties":[],"src":"https://dam.freshworks.com/m/188eae4364f38e41/webimage-AI-summit-Nav.jpg"}]},"button":{"__typename":"ComponentButton","sys":{"id":"2qCxeYiTCqkE6FRRP91HSg","tags":[]},"internalName":"fw-global-nav-platform-ai-summit-btn","label":"Watch on-demand","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false},"blogFormat":false}]},"blogFormat":true}]},"blogFormat":false},{"__typename":"MenuItem","sys":{"id":"7cbz5ua2px0nemdLwDNc1u","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources","label":"Ressources","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"4sSCGKKNQxW2LQFasv7vM1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Customers","label":"Clients","link":"https://www.freshworks.com/fr/product-launches/","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"6mCIHIHrij8zut6RYUyWzQ","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentNL"]},"internalName":"fw-global-nav-resources-customers-stories","label":"Témoignages de clients","link":"https://www.freshworks.com/fr/customers/"},{"__typename":"MenuItem","sys":{"id":"1UDKx18CSmRTo9arej8Ou5","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE"]},"internalName":"FW-Global-Nav-Resources-Customers-Community","label":"Communauté","link":"https://community.freshworks.com/"},{"__typename":"MenuItem","sys":{"id":"4RrRnnchVmTi9eJA0JCPHd","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentNL"]},"internalName":"FW-Global-Nav-Resources-Customers-Training","label":"Formation","link":"https://www.freshworks.com/academy/"},{"__typename":"MenuItem","sys":{"id":"632DmoHZ8JBb7BqIxeYCV8","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentNL"]},"internalName":"fw-global-nav-resources-customers-professional-services","label":"Services","link":"https://www.freshworks.com/professional-services/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"OkVTXAg5W4sT0TLdIN5VV","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentNL"]},"internalName":"FW-Global-Nav-Resources-Customers-Support","label":"Support","link":"https://www.freshworks.com/fr/support/","blogFormat":false}]}},{"__typename":"MenuItem","sys":{"id":"4rFKATqwA6hfT40lsezswq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Company","label":"Entreprise","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"1bRfDxFDngkg5kT4kCkAZ7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Company-About","label":"Présentation","link":"https://www.freshworks.com/fr/company/about/"},{"__typename":"MenuItem","sys":{"id":"6OWw6Z4O0KyzcPqNOqvhgr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Company-Leadership","label":"Direction","link":"https://www.freshworks.com/fr/company/leadership/"},{"__typename":"MenuItem","sys":{"id":"3WGuJnJm9xHjEU0PHMTqPf","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Company-Careers","label":"Carrières","link":"https://www.freshworks.com/company/careers/"},{"__typename":"MenuItem","sys":{"id":"5LtiyOEaOCuRfmxvY9yxD6","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Company-Partners","label":"Partenaires","link":"https://www.freshworks.com/company/partners/"},{"__typename":"MenuItem","sys":{"id":"4JcET3evxN0rW5KQFJW4Pt","tags":["TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentDE","TranslationSentNL"]},"internalName":"fw-global-nav-resources-insights-trends","label":"Informations et tendances","link":"https://www.freshworks.com/theworks/","blogFormat":false}]}},{"__typename":"MenuItem","sys":{"id":"1SlQG2dPvc0KrtnjKEV0P8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT"]},"internalName":"FW-Global-Nav-Resources-Card","label":"Tendances","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"1wZVVE3C0f93aUxbovWD15","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES"]},"internalName":"fw-global-nav-platform-ai-summit","label":"Faites l'expérience d'un support client optimisé par l'IA","description":"Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.","link":"https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard\u0026utm_medium=website\u0026utm_campaign=ThisIsRealAI\u0026utm_content=landingpage#","openUrlInNewTab":false,"image":{"__typename":"ComponentImage","sys":{"id":"7E2Ova25sXFthh8QXDF6nr","tags":[]},"internalName":"fw-global-nav-platform-ai-summit-image","alternateText":"AI Summit","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2024-10-29T06:10:03Z","dateModified":"2024-10-29T06:10:03Z","datePublished":"2024-10-29T05:57:08Z","description":null,"extension":["webp"],"fileSize":10452,"height":644,"id":"0E390063-C553-4C97-853217CF175FFE2A","isPublic":1,"limited":0,"name":"AI-summit-Nav","orientation":"landscape","original":"https://dam.freshworks.com/m/188eae4364f38e41/original/AI-summit-Nav.webp","thumbnails":{"webimage":"https://dam.freshworks.com/m/188eae4364f38e41/webimage-AI-summit-Nav.jpg","thul":"https://dam.freshworks.com/m/188eae4364f38e41/thul-AI-summit-Nav.jpg","original":"https://dam.freshworks.com/m/188eae4364f38e41/original/AI-summit-Nav.webp","mini":"https://dam.freshworks.com/m/188eae4364f38e41/mini-AI-summit-Nav.jpg"},"type":"image","watermarked":0,"width":1120,"videoPreviewURLs":[],"tags":[],"textMetaproperties":[],"src":"https://dam.freshworks.com/m/188eae4364f38e41/webimage-AI-summit-Nav.jpg"}]},"button":{"__typename":"ComponentButton","sys":{"id":"2qCxeYiTCqkE6FRRP91HSg","tags":[]},"internalName":"fw-global-nav-platform-ai-summit-btn","label":"Watch on-demand","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false},"blogFormat":false},{"__typename":"MenuItem","sys":{"id":"4XGzLa3wkraudtiLcQ7gh1","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES"]},"internalName":"fw-global-nav-resources-ai-launch-blog","label":"Faites l'expérience d'un support client optimisé par l'IA","description":"Un support omnicanal, optimisé par l'IA, facile à mettre en œuvre, à utiliser et à faire évoluer.","link":"https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard\u0026utm_medium=website\u0026utm_campaign=ThisIsRealAI\u0026utm_content=landingpage#","openUrlInNewTab":false,"image":{"__typename":"ComponentImage","sys":{"id":"7jO5VqNGqWUpJiUy5Wx8dT","tags":[]},"internalName":"fw-global-nav-resources-ai-launch-blog-image","alternateText":"AI summit","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2024-10-25T18:06:14Z","dateModified":"2024-10-25T18:06:14Z","datePublished":"2024-10-25T18:05:47Z","description":null,"extension":["webp"],"fileSize":21220,"height":320,"id":"E11D2043-D53E-4804-B5F8744F14255153","isPublic":1,"limited":0,"name":"global-nav-card-freddy-ai-blog-284x160","orientation":"landscape","original":"https://dam.freshworks.com/m/470c99b672efb178/original/global-nav-card-freddy-ai-blog-284x160.webp","thumbnails":{"webimage":"https://dam.freshworks.com/m/470c99b672efb178/webimage-global-nav-card-freddy-ai-blog-284x160.jpg","thul":"https://dam.freshworks.com/m/470c99b672efb178/thul-global-nav-card-freddy-ai-blog-284x160.jpg","original":"https://dam.freshworks.com/m/470c99b672efb178/original/global-nav-card-freddy-ai-blog-284x160.webp","mini":"https://dam.freshworks.com/m/470c99b672efb178/mini-global-nav-card-freddy-ai-blog-284x160.jpg"},"type":"image","watermarked":0,"width":568,"videoPreviewURLs":[],"tags":[],"textMetaproperties":[],"src":"https://dam.freshworks.com/m/470c99b672efb178/webimage-global-nav-card-freddy-ai-blog-284x160.jpg"}]},"button":{"__typename":"ComponentButton","sys":{"id":"eZkxCJpUnw3dw9s2ZmZYf","tags":[]},"internalName":"fw-global-nav-resources-ai-launch-blog-btn","label":"Learn more","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false},"blogFormat":false}]},"blogFormat":true}]}},{"__typename":"MenuItem","sys":{"id":"IYlqEIMCZjYks2we8ezqc","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-demo","label":"Démo","link":"https://www.freshworks.com/fr/demo/","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"4OYCy3RSYGNMvPtu9VsiAl","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"fw-global-nav-pricing","label":"Tarifs","link":"https://www.freshworks.com/fr/freshdesk/pricing/"},{"__typename":"MenuItem","sys":{"id":"4sKV5BdioRnVsrob4eKLDB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages","label":"Languages","menuCollection":{"items":[{"__typename":"MenuItem","sys":{"id":"6VbOUcliVbF1XDiZ0VsLpH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages-English","label":"English","description":"en-US","link":"https://www.freshworks.com"},{"__typename":"MenuItem","sys":{"id":"1euNtccDIsCbdFk2hYZeBV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages-Deutsch","label":"Deutsch","description":"de","link":"https://www.freshworks.com/de","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"1wLH49NjmxAHqVT1hWmRzA","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages-espanol","label":"Español (Espagne)","description":"es","link":"https://www.freshworks.com/es","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"7j3yGPb9d3FyEowF5qqvGT","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages-Espanol-latam","label":"Español","description":"latam","link":"https://www.freshworks.com/latam","blogFormat":false},{"__typename":"MenuItem","sys":{"id":"6R3zPlxnf7vyAAQLxbsrWT","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV","TranslationSentESES","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentPL","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"FW-Global-Nav-Languages-Francais","label":"Français","description":"fr","link":"https://www.freshworks.com/fr","blogFormat":false}]}},{"__typename":"MenuItem","sys":{"id":"ztjV7mcwAqSKXbUI49Frj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneJA","TranslationDoneKO","TranslationDoneNL","TranslationDonePL","TranslationDonePTBR","TranslationDoneSV","TranslationDoneTH","TranslationDoneTR","TranslationDoneVI","TranslationDoneZHCN","TranslationDoneZHHANT","TranslationSentESES"]},"internalName":"FW-Global-Nav-Login","label":"Connexion","link":"https://www.freshworks.com/login/"}]},"skipToMainContentLabel":"Skip to main content","headerVariant":null,"headerStyle":"Global Nav Black","productHeaderStyle":"Transparent","productNavigation":null,"announcementBar":null,"locale":"fr-FR","disableLangSelector":"","nativeLocale":""},"globalData":{"__typename":"MoleculeGlobalConstants","sys":{"id":"67OvL0JQEumnSh7dr3b1ws","tags":[]},"internalName":"fw-global-constants","consentCheckbox":{"__typename":"FieldCheckbox","sys":{"id":"7HNazT1quqKidgFSYkt9PH","tags":[]},"internalName":"fw-consent-acceptance","name":"consent-checkbox","labelText":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"J’aimerais recevoir des communications marketing relatives aux activités, services et événements de Freshworks. Je peux me désinscrire de ces communications à tout moment.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"isChecked":false,"disabled":false,"hidden":false,"isFreshmarketerCustomKey":true,"validationCollection":{"items":[{"__typename":"FieldValidation","sys":{"id":"6B47JWtMixlC2klddUJwG9","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentNL","TranslationSentPTBR","TranslationSentSV"]},"internalName":"fw-field-validation-consent-acceptance","type":"Required","errorMessage":"Veuillez lire et cocher la case de consentement ci-dessus"}]}},"disclaimerText":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"En cliquant sur \u003csubmitbutton\u003e\u003c/submitbutton\u003e, j’accepte les ","nodeType":"text"},{"data":{"uri":"\u003cablank\u003ehttps://www.freshworks.com/terms/\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"Conditions d’utilisation","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" et la ","nodeType":"text"},{"data":{"uri":"\u003cablank\u003ehttps://www.freshworks.com/privacy/\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"politique de confidentialité","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" de Freshworks.","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"signupDisclaimerText":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"En m'inscrivant, j'accepte les ","nodeType":"text"},{"data":{"uri":"\u003cablank\u003ehttps://www.freshworks.com/terms/\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"conditions d'utilisation","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" et l'avis de ","nodeType":"text"},{"data":{"uri":"\u003cablank\u003ehttps://www.freshworks.com/privacy/\u003c/ablank\u003e"},"content":[{"data":{},"marks":[],"value":"confidentialité de Freshworks","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"formSeparatorText":"ou","multiStepFormButton":{"__typename":"ComponentButton","sys":{"id":"5D2t6g2WGUVbQRBg994BwY","tags":[]},"internalName":"fw-signup-form-submit","label":"Commencer l’essai gratuit","hierarchy":"Primary Color","rainbowHover":false,"showUrlInIframe":false},"signupCreateAccountButton":{"__typename":"ComponentButton","sys":{"id":"1UidPbexcOEKyrzN2e0Cm4","tags":["TranslationSentDE","TranslationSentES419","TranslationSentESES","TranslationSentFRFR","TranslationSentIT","TranslationSentJA","TranslationSentKO","TranslationSentNL","TranslationSentPL","TranslationSentPTBR","TranslationSentSV","TranslationSentTH","TranslationSentTR","TranslationSentVI","TranslationSentZHCN","TranslationSentZHHANT"]},"internalName":"fw-signup-form-create-account","label":"Commencer l’essai gratuit","openUrlInNewTab":false,"hierarchy":"Primary Color","rainbowHover":false,"showUrlInIframe":false},"buttonTextInErrorState":{"__typename":"ComponentButton","sys":{"id":"l5kaBVSlZ2BGy1ixYbL3R","tags":[]},"internalName":"fw-try-again","label":"Veuillez réessayer","hierarchy":"Primary Color","rainbowHover":false,"showUrlInIframe":false},"signupFormLoginLabel":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Vous avez déjà un compte? ","nodeType":"text"},{"data":{"uri":"https://login.freshworks.com/email-login"},"content":[{"data":{},"marks":[],"value":"Se connecter","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"loginFormSignupLink":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"},{"data":{"uri":"\u003cproduct_signup\u003e\u003c/product_signup\u003e"},"content":[{"data":{},"marks":[],"value":"Créer un compte","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[],"inline":[]}}},"loginFormForgotAccountText":"Vous avez oublié votre nom de domaine ?","backText":"Retour","errorMessageForUserConsentFailed":"Veuillez réessayer le consentement de l'utilisateur a échoué","errorMessageForUnidentifiedFailure":"Veuillez réessayer échec non identifié","errorMessageForHtmlInjection":"Veuillez saisir un texte valide","loginFormForgotAccountThankYouHeading":"Nous avons envoyé votre nom de domaine","loginFormForgotAccountThankYouPara":{"json":{"data":{},"nodeType":"document","content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Consultez votre courrier électronique pour obtenir les informations de connexion.","nodeType":"text"}],"nodeType":"paragraph"},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"34wbR7WtW4BFmTxnM3sXrF","linkType":"Entry","type":"Link","altId":"CkR1Gtl6u0H1nlR1sGrBYNqS"}}}},{"nodeType":"embedded-entry-block","content":[],"data":{"target":{"sys":{"id":"i6IMzlpBNMSlrLGPzzrXR","linkType":"Entry","type":"Link","altId":"BhkdWgTlsEX2G6UBdzdxIGCb"}}}},{"data":{},"content":[{"data":{},"marks":[],"value":"","nodeType":"text"}],"nodeType":"paragraph"}]},"links":{"entries":{"block":[{"__typename":"ComponentButton","sys":{"id":"34wbR7WtW4BFmTxnM3sXrF","altId":"CkR1Gtl6u0H1nlR1sGrBYNqS"},"internalName":"fw-explore-products","label":"Explorer les produits","link":"https://www.freshworks.com/fr/products/","hierarchy":"Primary Color","rainbowHover":false,"showUrlInIframe":false},{"__typename":"ComponentButton","sys":{"id":"i6IMzlpBNMSlrLGPzzrXR","altId":"BhkdWgTlsEX2G6UBdzdxIGCb"},"internalName":"fw-homepage","label":"Accueil Freshworks","link":"https://www.freshworks.com/fr","hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false}],"inline":[]}}},"loginFormForgotErrorMessage":"Cet e-mail n'existe pas. Vérifiez à nouveau et réessayez ?","loginFormDomainErrorMessage":"Ce nom de domaine n'existe pas. Vérifiez à nouveau et réessayez ?","loginFormServerErrorMessage":"Erreur de contact avec le serveur. Vérifiez la connexion et réessayez.","ssoSignupErrorMessage":"Nous ne pouvons pas nous inscrire pour le moment. Veuillez réessayer dans quelque temps","signupFormDataCenterLabel":"Emplacement du centre de données :","signupFormLastLoginLabel":"Dernière connexion","dateFieldLabel":"Date de soumission","ssoThanksMessage":"Merci, \u003cfname\u003e\u003c/fname\u003e \u003clname\u003e\u003c/lname\u003e ! Vous avez presque terminé...","ssoWelcomeMessage":"Heureux de vous revoir, \u003cfname\u003e\u003c/fname\u003e !","goToAccountLabel":"Accéder au compte","goToAccountModalHeading":"Se connecter au compte","goToAccountModalSubheading":"Nous vous permettons d'enchanter rapidement et facilement vos clients et vos employés.","goToAccountModalCta":{"__typename":"ComponentButton","sys":{"id":"36jO4RjSJSoaaX9o0Sda5u","tags":[]},"internalName":"fw-gta-cta","label":"Commencer l’essai gratuit","link":"\u003cproduct_signup\u003e\u003c/product_signup\u003e","openUrlInNewTab":false,"hierarchy":"Link Color","rainbowHover":false,"showUrlInIframe":false},"goToAccountGridBackgroundColor":{"__typename":"BackgroundColor","sys":{"id":"2BlRRxLu8PLrktjxOYL82F","tags":[]},"internalName":"Primary Blue-25","bgColour":"Primary Blue-25"},"goToAccountExcludedPageUrLs":["/freshdesk/pricing/","/freshdesk/omni/pricing/","/live-chat-software/pricing/","/freshcaller-cloud-pbx/pricing/","/freshservice/pricing/","/crm/pricing/","/crm/suite/pricing/","/crm/marketing/pricing/"],"entityCompanyIndustryLabel":"L'industrie","entityCompanyLocationLabel":"Région","entityCompanyProductLabel":"Produits","entityCompanyFeatureLabel":"Caractéristiques préférées","infiniteScrollButton":{"__typename":"ComponentButton","sys":{"id":"3eGLDFBBr1rKeJ4QGRc0X6","tags":[]},"internalName":"fw-card-infinite-scroll-button","label":"En savoir plus","hierarchy":"Secondary Outline","rainbowHover":false,"showUrlInIframe":false},"signupProductToggleLabel":"Veuillez sélectionner le produit","productMetaInformationCollection":{"items":[{"__typename":"EntityProductMetaInfo","sys":{"id":"6eOFUH1ykA7Ash3TrrPae6","tags":[]},"internalName":"fw-slug-meta","product":"Freshworks","slug":"/","signupSlug":"/products/","loginSlug":"/products/","demoSlug":"/demo/","pricingSlug":"/freshdesk/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"6Q1HouLMH3KI7UZcsdUwGL","tags":[]},"internalName":"fw-cssuite-slug-meta","product":"Customer Service Suite","slug":"/freshdesk/omni/","signupSlug":"/freshdesk/omni/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/freshdesk/omni/demo-request/","pricingSlug":"/freshdesk/omni/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"2EkKGq8D7GmFwuQ2OnmvJq","tags":[]},"internalName":"fdesk-slug-meta","product":"Freshdesk","slug":"/freshdesk/","signupSlug":"/freshdesk/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/freshdesk/demo-request/","pricingSlug":"/freshdesk/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"5OPBv9L0pkLq8bGIwaiDVa","tags":[]},"internalName":"fservice-slug-meta","product":"Freshservice","slug":"/freshservice/","signupSlug":"/freshservice/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/freshservice/demo-request/","pricingSlug":"/freshservice/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"76AmgBpyguUZ0G7Mb8JV6f","tags":[]},"internalName":"fsales-slug-meta","product":"Freshsales","slug":"/crm/sales/","signupSlug":"/crm/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/crm/demo-request/","pricingSlug":"/crm/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"5w0MWroNuFbYHLZBOtBVAC","tags":[]},"internalName":"fchat-slug-meta","product":"Freshchat","slug":"/live-chat-software/","signupSlug":"/live-chat-software/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/live-chat-software/request-free-demo/","pricingSlug":"/live-chat-software/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"gukkELXOwNOxIvfrx9PlQ","tags":[]},"internalName":"fmarketer-slug-meta","product":"Freshmarketer","slug":"/crm/marketing/","signupSlug":"/crm/marketing/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/crm/marketing/demo-request/","pricingSlug":"/crm/marketing/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"7teuTZrQGfIPTuGxiWhq6b","tags":[]},"internalName":"fcaller-slug-meta","product":"Freshcaller","slug":"/freshcaller-cloud-pbx/","signupSlug":"/freshcaller-cloud-pbx/signup/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/demo/","pricingSlug":"/freshcaller-cloud-pbx/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"i6yoqmVVG7OPI89HWPIjT","tags":[]},"internalName":"fsuccess-slug-meta","product":"Freshsuccess","slug":"/customer-success-software/","signupSlug":"/products/","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/customer-success-software/demo-request/","pricingSlug":"/customer-success-software/pricing/"},{"__typename":"EntityProductMetaInfo","sys":{"id":"6R2prfMPKcnOfAXTLnSmvt","tags":[]},"internalName":"fsalessuite-slug-meta","product":"Freshsales Suite","slug":"/crm/suite/","signupSlug":"/crm/signup/?plan_id=suite","loginSlug":"https://login.freshworks.com/email-login","demoSlug":"/crm/demo-request/","pricingSlug":"/crm/suite/pricing/"}]},"greaterThanOneMinReadText":"min read"},"footerData":{"__typename":"ComponentFooter","sys":{"id":"1xrFKkB0Crq2SPtytBrgMA","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer","contactNumber":"+33 17 585 0312","contactEmail":"sales@freshworks.com","menuGroupsCollection":{"items":[{"__typename":"MoleculeFooterMenuGroup","sys":{"id":"1m5HgaQa1bI5EtuSobtVbv","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-company","groupLabel":"Entreprise","linksCollection":{"items":[{"__typename":"AtomLink","sys":{"id":"1YwNy7ic3Ss3kMFyGQVK9x","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-about","label":"Présentation","url":"https://www.freshworks.com/fr/company/about/","newTab":false},{"__typename":"AtomLink","sys":{"id":"3SfkGgoLHpr9D8cjaCMGPI","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-leadership","label":"La direction","url":"https://www.freshworks.com/fr/company/leadership/"},{"__typename":"AtomLink","sys":{"id":"6svv88NC0f22WKAEzgkaQB","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-investors","label":"Investisseurs","url":"https://ir.freshworks.com/"},{"__typename":"AtomLink","sys":{"id":"6QyYJo5eR6H7d4RXnfaDwZ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-careers","label":"Carrières","url":"https://www.freshworks.com/fr/company/careers/","newTab":false},{"__typename":"AtomLink","sys":{"id":"2EcAUox2JQxrT8t0VaTQpr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-customers","label":"Clients","url":"https://www.freshworks.com/fr/customers/"},{"__typename":"AtomLink","sys":{"id":"5hVCQtx05VhPfeh6HctmOg","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-partners","label":"Partenaires","url":"https://www.freshworks.com/fr/company/partners/"},{"__typename":"AtomLink","sys":{"id":"71BuOoYMfz9gwiK0gVNCc0","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-events","label":"Événements","url":"https://www.freshworks.com/events/"},{"__typename":"AtomLink","sys":{"id":"29Eli4Ig7iFlQUpBxICF2Z","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-insights-trends","label":"Blogs","url":"https://www.freshworks.com/blog/articles/","newTab":false},{"__typename":"AtomLink","sys":{"id":"5b4S2vYLiABTequhN6Haob","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-news","label":"Actualité","url":"https://www.freshworks.com/newsroom/press-releases/d"},{"__typename":"AtomLink","sys":{"id":"5n6QxfXSXHes5rRMDXwsnu","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-company-contact","label":"Contact","url":"https://www.freshworks.com/contact/"}]}},{"__typename":"MoleculeFooterMenuGroup","sys":{"id":"mtBBJ4RxuaMaZwHlW5WYf","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss","groupLabel":"Support et succès","linksCollection":{"items":[{"__typename":"AtomLink","sys":{"id":"gVf9T8WWddsRPstMqtktM","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss-support","label":"Soutien","url":"https://www.freshworks.com/fr/support/"},{"__typename":"AtomLink","sys":{"id":"18BdhrlzSvbwgWI5eajFg4","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss-training-certification","label":"Formation et Certification","url":"https://www.freshworks.com/academy/"},{"__typename":"AtomLink","sys":{"id":"4R32fuG2Va5y9UlT2M6Vhk","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss-services","label":"Services","url":"https://www.freshworks.com/services/"},{"__typename":"AtomLink","sys":{"id":"1n303DzH1BTqwOGX1gnTVf","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss-academy","label":"Académie des étudiants","url":"https://www.freshworks.com/company/philanthropy/software-academy/","newTab":false},{"__typename":"AtomLink","sys":{"id":"loJkM4jMwjxoFYvbPzwDr","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-ss-community","label":"Communauté","url":"https://community.freshworks.com/"}]}},{"__typename":"MoleculeFooterMenuGroup","sys":{"id":"A3pRfGAWt8pvifqSxQAHD","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products","groupLabel":"Produits","linksCollection":{"items":[{"__typename":"AtomLink","sys":{"id":"CG017MeKwh7FpzJpBLziS","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-footer-column-products-whatsnew","label":"Nouveautés","url":"https://www.freshworks.com/freshservice/product-updates/","newTab":false},{"__typename":"AtomLink","sys":{"id":"2r44jZSzgbw9NXXtlxJ0Br","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freshdesk","label":"Freshdesk","url":"https://www.freshworks.com/freshdesk/"},{"__typename":"AtomLink","sys":{"id":"4kd0kxdAWMqoYqk2RWbyPH","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-footer-column-products-suite","label":"Freshdesk Omni","url":"https://www.freshworks.com/fr/freshdesk/omni/","newTab":false},{"__typename":"AtomLink","sys":{"id":"3pnRltqRXEJN6f5YdUjL3r","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freshchat","label":"Freshchat","url":"https://www.freshworks.com/live-chat-software/"},{"__typename":"AtomLink","sys":{"id":"60fbZAlsM1tgqOtAJVI3yV","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freshservice","label":"Freshservice","url":"https://www.freshworks.com/freshservice/"},{"__typename":"AtomLink","sys":{"id":"27Cm3IX45DpnpG9NFh7pYQ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freshsales","label":"Freshsales","url":"https://www.freshworks.com/crm/sales/"},{"__typename":"AtomLink","sys":{"id":"2MniX8mCr6cFqPFYsQnpav","tags":[]},"internalName":"fw-global-footer-column-products-freshsales-suite","label":"Freshsales Suite","url":"https://www.freshworks.com/fr/crm/suite/","newTab":false},{"__typename":"AtomLink","sys":{"id":"4MtPyTgU2WA2LplWT8q0cE","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freshmarketer","label":"Freshmarketer","url":"https://www.freshworks.com/crm/marketing/"},{"__typename":"AtomLink","sys":{"id":"3ayb2UogO9PQR1XN1MylMN","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-neo","label":"Freshworks Neo","url":"https://www.freshworks.com/platform/"},{"__typename":"AtomLink","sys":{"id":"1mYtekwQXBBFm47L6Pq7Fa","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"fw-global-footer-column-products-freddy-ai","label":"IA Freddy","url":"https://www.freshworks.com/freddy-ai/","newTab":false}]}}]},"googlePlayUrl":"https://play.google.com/store/apps/developer?id=Freshworks+Inc","appStoreUrl":"https://apps.apple.com/us/developer/freshworks-technologies-private-limited/id849713309","privacyTermsMenuCollection":{"items":[{"__typename":"AtomLink","sys":{"id":"1rcT7ihjA4D5jF5plC6Zw7","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Legal","label":"Informations juridiques","url":"https://www.freshworks.com/legal/"},{"__typename":"AtomLink","sys":{"id":"5Qk9qznfOYGTFXSfh43ZIq","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Privacy","label":"Politique de confidentialité","url":"https://www.freshworks.com/privacy/"},{"__typename":"AtomLink","sys":{"id":"5dsuwtwgTnzzZ9CrwaspUs","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Terms","label":"Conditions d’utilisation du site","url":"https://www.freshworks.com/site-terms/"},{"__typename":"AtomLink","sys":{"id":"3co0Fnfvjryfsu6mY1sEGm","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Cookies","label":"Politique des cookies ","url":"https://www.freshworks.com/list-of-cookies/","newTab":false},{"__typename":"AtomLink","sys":{"id":"11Pkn54LKdEKBSrs4sdFSj","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Personal Information","label":"Ne partagez pas mes informations personnelles","url":"https://www.freshworks.com/privacy/ccpa-requests/"},{"__typename":"AtomLink","sys":{"id":"pZVlurKP4MMPcLaqCWRz8","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Security","label":"Sécurité","url":"https://www.freshworks.com/security/"},{"__typename":"AtomLink","sys":{"id":"yFPoEtcVw6yBLBMhSeq7s","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Accessibility","label":"Accessibilité","url":"https://www.freshworks.com/accessibility/"},{"__typename":"AtomLink","sys":{"id":"P2Komg8lXkC2XFHqvMB3L","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Unsubscribe","label":"Se désinscrire","url":"https://www.freshworks.com/privacy/gdpr/unsubscribe/"},{"__typename":"AtomLink","sys":{"id":"1Mr4VWX4vQyQ8h2RWfwrXJ","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"internalName":"Sitemap","label":"Plan du site","url":"https://www.freshworks.com/sitemap/"}]},"company":{"__typename":"EntityCompany","sys":{"id":"6Jsr2PFdEq2HgJ09zG2FXC","tags":["TranslationDoneDE","TranslationDoneES419","TranslationDoneESES","TranslationDoneFRFR","TranslationDoneIT","TranslationDoneNL","TranslationDonePTBR","TranslationDoneSV"]},"name":"Freshworks","url":"https://www.freshworks.com/","companyLogoLight":{"__typename":"ComponentImage","sys":{"id":"4O62HCRiBkSdAAL1NjeSXh","tags":[]},"internalName":"Freshworks Logo Light","title":"Used for Trustbar","bynderImage":[{"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","copyright":null,"dateCreated":"2023-02-27T18:53:39Z","dateModified":"2023-02-27T18:53:39Z","datePublished":"2023-02-27T18:53:10Z","description":null,"extension":["webp"],"fileSize":5908,"height":77,"id":"0AC2CC31-619E-4934-B7A65FD534044045","isPublic":1,"limited":0,"name":"headerLogoDark","orientation":"landscape","original":"https://dam.freshworks.com/m/201271b18ba1bfc1/original/headerLogoDark.webp","thumbnails":{"webimage":"https://dam.freshworks.com/m/201271b18ba1bfc1/webimage-headerLogoDark.jpg","thul":"https://dam.freshworks.com/m/201271b18ba1bfc1/thul-headerLogoDark.jpg","original":"https://dam.freshworks.com/m/201271b18ba1bfc1/original/headerLogoDark.webp","mini":"https://dam.freshworks.com/m/201271b18ba1bfc1/mini-headerLogoDark.jpg"},"type":"image","watermarked":0,"width":384,"videoPreviewURLs":[],"tags":[],"src":"https://dam.freshworks.com/m/201271b18ba1bfc1/webimage-headerLogoDark.jpg"}]},"companyLogoDark":{"__typename":"ComponentImage","sys":{"id":"1gVqy6ifSC1O0mcansDDyr","tags":[]},"internalName":"Freshworks Logo Dark","title":"Freshworks Logo Dark","bynderImage":[{"id":"CAE37B9F-0D8B-4CAF-8A6E4C7FF5C2938B","src":"https://dam.freshworks.com/m/329aae6a552dcfa8/webimage-freshworks-logoBlack.jpg","name":"freshworks-logoBlack","tags":[],"type":"image","width":160,"height":32,"archive":0,"brandId":"8F17D55F-004D-4D20-86FDECFB43FBF507","limited":0,"fileSize":7349,"isPublic":1,"original":"https://dam.freshworks.com/m/329aae6a552dcfa8/original/freshworks-logoBlack.svg","copyright":null,"extension":["svg"],"thumbnails":{"mini":"https://dam.freshworks.com/m/329aae6a552dcfa8/mini-freshworks-logoBlack.jpg","thul":"https://dam.freshworks.com/m/329aae6a552dcfa8/thul-freshworks-logoBlack.jpg","original":"https://dam.freshworks.com/m/329aae6a552dcfa8/original/freshworks-logoBlack.svg","webimage":"https://dam.freshworks.com/m/329aae6a552dcfa8/webimage-freshworks-logoBlack.jpg"},"dateCreated":"2022-11-27T16:00:12Z","description":null,"orientation":"landscape","watermarked":0,"dateModified":"2022-11-29T10:06:44Z","datePublished":"2022-11-27T15:58:08Z","videoPreviewURLs":[]}]},"logoLight":{"__typename":"Asset","sys":{"id":"1NvnpdbP86DjdHXYzq4w7h","tags":[]},"title":"Freshworks Logo Light","description":"The black version of the Freshworks logo","file":{"url":"//images.ctfassets.net/bmpbi2fhxoeu/1NvnpdbP86DjdHXYzq4w7h/40ba41f7cf30ef38e7373ccdb2d34ada/freshworks-logoBlack.svg","details":{"size":7349,"image":{"width":160,"height":32}},"fileName":"freshworks-logoBlack.svg","contentType":"image/svg+xml"}},"logoDark":{"__typename":"Asset","sys":{"id":"b9kIyphnbZw6HGkzGDL9b","tags":[]},"title":"Freshworks Logo on Dark","description":"White version of the Freshworks logo","file":{"url":"//images.ctfassets.net/bmpbi2fhxoeu/b9kIyphnbZw6HGkzGDL9b/360e3380fa339dbd08183bb1bb3359d0/freshworks-logoWhite.svg","details":{"size":7349,"image":{"width":160,"height":32}},"fileName":"freshworks-logoWhite.svg","contentType":"image/svg+xml"}},"twitterUrl":"https://www.freshworks.com","instagramUrl":"https://www.freshworks.com","facebookUrl":"https://www.freshworks.com","youtubeUrl":"https://www.freshworks.com","linkedinUrl":"https://www.freshworks.com/"},"legalText":"© 2025 Freshworks Inc. Tous droits réservés","contactFreshworksLabel":"Contacter Freshworks","contactPhoneEmailSeparator":"ou","footerStyle":"Standard Black"},"product":{"name":"Customer Service Suite","urlPath":"customer-service-suite","id":"customerServiceSuite"},"localeSetBySlug":[{"cmsLocale":"en-US","slugPrefix":"","label":"English","htmlCode":"en","hrefLangCode":["en-US"],"isActive":true},{"cmsLocale":"de","slugPrefix":"de","label":"Deutsch","htmlCode":"de","hrefLangCode":["de"],"isActive":true},{"cmsLocale":"nl","slugPrefix":"nl","label":"Nederlands","htmlCode":"nl","hrefLangCode":["nl"],"isActive":true},{"cmsLocale":"fr-FR","slugPrefix":"fr","label":"Français","htmlCode":"fr","hrefLangCode":["fr"],"isActive":true},{"cmsLocale":"sv","slugPrefix":"se","label":"Svenska","htmlCode":"sv-SE","hrefLangCode":["sv"],"isActive":true},{"cmsLocale":"es-ES","slugPrefix":"es","label":"Español (España)","htmlCode":"es","hrefLangCode":["es-ES"],"isActive":true},{"cmsLocale":"es-419","slugPrefix":"latam","label":"Español (América Latina)","htmlCode":"es","hrefLangCode":["es-MX","es-CO","es-AR"],"isActive":true},{"cmsLocale":"pt-BR","slugPrefix":"br","label":"Português","htmlCode":"pt","hrefLangCode":["pt-BR"],"isActive":true},{"cmsLocale":"it","slugPrefix":"it","label":"Italiano","htmlCode":"it","hrefLangCode":["it"],"isActive":false},{"cmsLocale":"zh-CN","slugPrefix":"cn","label":"简体中文","htmlCode":"zh-CN","hrefLangCode":["zh-hans"],"isActive":false},{"cmsLocale":"zh-Hant","slugPrefix":"hk","label":"繁體中文","htmlCode":"zh-HK","hrefLangCode":["zh-hant"],"isActive":false},{"cmsLocale":"ja","slugPrefix":"jp","label":"日本語","htmlCode":"ja","hrefLangCode":["ja-JP"],"isActive":false},{"cmsLocale":"ko","slugPrefix":"ko","label":"한국어","htmlCode":"ko","hrefLangCode":["ko"],"isActive":false},{"cmsLocale":"pl","slugPrefix":"pl","label":"Polski","htmlCode":"pl","hrefLangCode":["pl"],"isActive":false},{"cmsLocale":"th","slugPrefix":"th","label":"ภาษาไทย","htmlCode":"th","hrefLangCode":["th"],"isActive":false},{"cmsLocale":"tr","slugPrefix":"tr","label":"Türkçe","htmlCode":"tr","hrefLangCode":["tr"],"isActive":false},{"cmsLocale":"vi","slugPrefix":"vi","label":"Tiếng Việt","htmlCode":"vi","hrefLangCode":["vi"],"isActive":false}],"contextualSlugSet":{"finalSignupUrl":"https://www.freshworks.com/freshdesk/omni/signup/","finalLoginUrl":"https://login.freshworks.com/email-login","finalDemoUrl":"https://www.freshworks.com/fr/freshdesk/omni/demo-request/","finalPricingUrl":"https://www.freshworks.com/fr/freshdesk/omni/pricing/"},"productWiseSignupSlugSet":{"Freshworks":{"en-US":"https://www.freshworks.com/products/","de":"https://www.freshworks.com/de/products/","nl":"https://www.freshworks.com/nl/products/","fr-FR":"https://www.freshworks.com/fr/products/","sv":"https://www.freshworks.com/se/products/","es-ES":"https://www.freshworks.com/es/products/","es-419":"https://www.freshworks.com/latam/products/","pt-BR":"https://www.freshworks.com/br/products/","it":"https://www.freshworks.com/it/products/","zh-CN":"https://www.freshworks.com/cn/products/","zh-Hant":"https://www.freshworks.com/hk/products/","ja":"https://www.freshworks.com/jp/products/","ko":"https://www.freshworks.com/ko/products/","pl":"https://www.freshworks.com/pl/products/","th":"https://www.freshworks.com/th/products/","tr":"https://www.freshworks.com/tr/products/","vi":"https://www.freshworks.com/vi/products/"},"Customer Service Suite":{"en-US":"https://www.freshworks.com/freshdesk/omni/signup/"},"Freshdesk":{"en-US":"https://www.freshworks.com/freshdesk/signup/"},"Freshchat":{"en-US":"https://www.freshworks.com/live-chat-software/signup/","es-419":"https://www.freshworks.com/latam/live-chat-software/signup/","pt-BR":"https://www.freshworks.com/br/live-chat-software/signup/"},"Freshcaller":{"en-US":"https://www.freshworks.com/freshcaller-cloud-pbx/signup/","nl":"https://www.freshworks.com/nl/freshcaller-cloud-pbx/aanmelden/","fr-FR":"https://www.freshworks.com/fr/freshcaller-cloud-pbx/inscription/","sv":"https://www.freshworks.com/se/freshcaller-cloud-pbx/registrering/","es-419":"https://www.freshworks.com/latam/freshcaller-cloud-pbx/registro/","pt-BR":"https://www.freshworks.com/br/freshcaller-cloud-pbx/inscreva-se/"},"Freshsuccess":{"en-US":"https://www.freshworks.com/products/","de":"https://www.freshworks.com/de/products/","nl":"https://www.freshworks.com/nl/products/","fr-FR":"https://www.freshworks.com/fr/products/","sv":"https://www.freshworks.com/se/products/","es-ES":"https://www.freshworks.com/es/products/","es-419":"https://www.freshworks.com/latam/products/","pt-BR":"https://www.freshworks.com/br/products/","it":"https://www.freshworks.com/it/products/","zh-CN":"https://www.freshworks.com/cn/products/","zh-Hant":"https://www.freshworks.com/hk/products/","ja":"https://www.freshworks.com/jp/products/","ko":"https://www.freshworks.com/ko/products/","pl":"https://www.freshworks.com/pl/products/","th":"https://www.freshworks.com/th/products/","tr":"https://www.freshworks.com/tr/products/","vi":"https://www.freshworks.com/vi/products/"},"Freshservice":{"en-US":"https://www.freshworks.com/freshservice/signup/","de":"https://www.freshworks.com/de/freshservice/signup/","nl":"https://www.freshworks.com/nl/freshservice/signup/","fr-FR":"https://www.freshworks.com/fr/freshservice/signup/","sv":"https://www.freshworks.com/se/freshservice/signup/","es-ES":"https://www.freshworks.com/es/freshservice/signup/","es-419":"https://www.freshworks.com/latam/freshservice/signup/","pt-BR":"https://www.freshworks.com/br/freshservice/signup/"},"Freshsales":{"en-US":"https://www.freshworks.com/crm/signup/","de":"https://www.freshworks.com/de/crm/signup/","nl":"https://www.freshworks.com/nl/crm/signup/","sv":"https://www.freshworks.com/se/crm/signup/","es-ES":"https://www.freshworks.com/es/crm/signup/","es-419":"https://www.freshworks.com/latam/crm/signup/","pt-BR":"https://www.freshworks.com/br/crm/signup/"},"Freshsales Suite":{"en-US":"https://www.freshworks.com/crm/signup/?plan_id=suite","de":"https://www.freshworks.com/de/crm/signup/?plan_id=suite","nl":"https://www.freshworks.com/nl/crm/signup/?plan_id=suite","sv":"https://www.freshworks.com/se/crm/signup/?plan_id=suite","es-ES":"https://www.freshworks.com/es/crm/signup/?plan_id=suite","es-419":"https://www.freshworks.com/latam/crm/signup/?plan_id=suite","pt-BR":"https://www.freshworks.com/br/crm/signup/?plan_id=suite"},"Freshmarketer":{"en-US":"https://www.freshworks.com/crm/marketing/signup/","de":"https://www.freshworks.com/de/crm/marketing/signup/","nl":"https://www.freshworks.com/nl/crm/marketing/signup/","fr-FR":"https://www.freshworks.com/fr/crm/marketing/signup/","sv":"https://www.freshworks.com/se/crm/marketing/signup/","es-ES":"https://www.freshworks.com/es/crm/marketing/signup/","es-419":"https://www.freshworks.com/latam/crm/marketing/signup/","pt-BR":"https://www.freshworks.com/br/crm/marketing/signup/"},"Partners":{"en-US":"https://www.freshworks.com/products/","de":"https://www.freshworks.com/de/products/","nl":"https://www.freshworks.com/nl/products/","fr-FR":"https://www.freshworks.com/fr/products/","sv":"https://www.freshworks.com/se/products/","es-ES":"https://www.freshworks.com/es/products/","es-419":"https://www.freshworks.com/latam/products/","pt-BR":"https://www.freshworks.com/br/products/","it":"https://www.freshworks.com/it/products/","zh-CN":"https://www.freshworks.com/cn/products/","zh-Hant":"https://www.freshworks.com/hk/products/","ja":"https://www.freshworks.com/jp/products/","ko":"https://www.freshworks.com/ko/products/","pl":"https://www.freshworks.com/pl/products/","th":"https://www.freshworks.com/th/products/","tr":"https://www.freshworks.com/tr/products/","vi":"https://www.freshworks.com/vi/products/"}},"isStorylaneIFramePage":null,"storylaneIFrameUrl":null,"prioritizeOptimizely":false,"updateGlobalNavHref":"","disableGlobalNavLogo":false,"isBlogArticle":false,"modalSectionCollection":null,"modalTriggerSectionMapping":null,"contentTypeId":"templatePage","pagePublishedTime":"","pageModifiedTime":"","enableSeoSchema":false,"customScriptsCollection":null},"__N_SSG":true},"page":"/[[...slug]]","query":{"slug":["freshdesk","omni","pricing"]},"buildId":"Mg_DL5T8OJJ5JTWVvhC0i","isFallback":false,"gsp":true,"locale":"fr","locales":["en-US","de","nl","fr","se","es","latam","br","it","cn","hk","jp","ko","pl","th","tr","vi"],"defaultLocale":"en-US","scriptLoader":[{"src":"https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js","type":"text/javascript","strategy":"afterInteractive","defer":true,"data-document-language":"true","data-domain-script":"2a76c653-4097-454f-9172-b4ab95061efd"},{"src":"https://cdn.optimizely.com/public/20976504213/s/freshworks.js","strategy":"afterInteractive","defer":true},{"src":"//fast.wistia.com/assets/external/E-v1.js","strategy":"afterInteractive"},{"id":"ot-optanon-wrapper","strategy":"afterInteractive","dangerouslySetInnerHTML":{"__html":"function OptanonWrapper() {}"}}]}</script></body></html>